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Views of Barceló Hotel Complex  Allegro Cozumel Resort
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Map and location

Carretera Costera Sur Km 16.5   77600 San Francisco , Palancar   Cozumel  


Points of Interest

11.5 mi Cozumel International Airport

328 yards Private hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 6378 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

31% Complete

1981

Very good

33% Complete

2138

Average

17% Complete

1143

Poor

9% Complete

630

Very poor

7% Complete

486

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    Round Indicators
    wxmanreno 09/18/2019 Family

    “Good week”

    As always we had a great time at the Allegro Cozumel. The rooms were certainly comfortable, though not extravagant, and the food was adequate, but not stupendous. But it’s a great value for the money, and you can’t beat the dining. The staff were all very friendly and welcoming, and we had a great week.
    Round Indicators
    gerardo s barranquilla. 09/17/2019

    “relaxing stay”

    we enjoyed our stay , EVETHING was grait. beatiful gardens and landscapes. their rooms are very cozy.For scuba divers is fantastic , because it has a good dive shop with professional staff and their own boats. In addition you dont need to take other transportation.this is really an advantage.
    Round Indicators
    Karen C Port Deposit, Maryland, United States. 09/13/2019 Couples

    “Another great stay”

    Great resort. Relaxed atmosphere, the staff are so friendly and consistent. We know most of the staff on a first name basis. Our home away from home. We stay at this resort 2 times per year and will continue.

    allegroczm, Guest experience Manager at Allegro Cozumel, responded to this review
     Dear, Karen C. We first would like to thank you for making our Allergo your preferred choice for your holidays , it is always a pleasure to welcome back our most loyal guests year after year. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Allegro Cozumelwas an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Warmest regards!

    Round Indicators
    Susiebelles Fort Smith, Arkansas. 09/12/2019

    “Beautiful beach, resort, terrible food and drinks”

    We spent the day at the Allegro last week. The resort was beautiful and clean. The beach was beautiful and clean and well maintained. The food was terrible and the frozen drinks were the worst I have ever had. I don't even know how you could make them so bad! They tasted like they had some kind of power in them. We won't waste our money next time. No wifi either!

    allegroczm, Guest experience Manager at Allegro Cozumel, responded to this review
     Dear, Susiebelles Thank you very much for the time you spent to share your personal impressions of your stay at Allegro Cozumel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Thank you once again for making us your choice hotel and for your constructive critics and if you decide, it would be a pleasure to receive you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards!

    Round Indicators
    johnward2019 Montreal, Canada. 09/10/2019 Family

    “Fantastic management and service! ”

    Everything was fantastic! Special thanks to Carlos from restaurant personnel. We really enjoyed all the shows, food, drinks and the hospitality. Look forward to be back again soon. Beach area has clean sand and perfect for snorkeling.

    allegroczm, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear, johnward2019 We always find it very nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Allegro Cozumel with us and Tripadvisor readers. We truy appreciate your preference for this time of rest of yours and hope to be able to receive you back soon aat the hotel and serve you. Warmest regards!

    EVALUATION

    Round Indicators

    • september 18 2019
    • Family

    wxmanreno

    “Good week”


    As always we had a great time at the Allegro Cozumel. The rooms were certainly comfortable, though not extravagant, and the food was adequate, but not stupendous. But it’s a great value for the money, and you can’t beat the dining. The staff were all very friendly and welcoming, and we had a great week.


    EVALUATION

    Round Indicators

    • september 17 2019
    • barranquilla

    gerardo s

    “relaxing stay”


    we enjoyed our stay , EVETHING was grait. beatiful gardens and landscapes. their rooms are very cozy.For scuba divers is fantastic , because it has a good dive shop with professional staff and their own boats. In addition you dont need to take other transportation.this is really an advantage.


    EVALUATION

    Round Indicators

    • september 13 2019
    • Port Deposit, Maryland, United States
    • Couples

    Karen C

    “Another great stay”


    Great resort. Relaxed atmosphere, the staff are so friendly and consistent. We know most of the staff on a first name basis. Our home away from home. We stay at this resort 2 times per year and will continue.


    allegroczm, Guest experience Manager at Allegro Cozumel, responded to this review
    Dear, Karen C. We first would like to thank you for making our Allergo your preferred choice for your holidays , it is always a pleasure to welcome back our most loyal guests year after year. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Allegro Cozumelwas an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Warmest regards!

    EVALUATION

    Round Indicators

    • september 12 2019
    • Fort Smith, Arkansas

    Susiebelles

    “Beautiful beach, resort, terrible food and drinks”


    We spent the day at the Allegro last week. The resort was beautiful and clean. The beach was beautiful and clean and well maintained. The food was terrible and the frozen drinks were the worst I have ever had. I don't even know how you could make them so bad! They tasted like they had some kind of power in them. We won't waste our money next time. No wifi either!


    allegroczm, Guest experience Manager at Allegro Cozumel, responded to this review
    Dear, Susiebelles Thank you very much for the time you spent to share your personal impressions of your stay at Allegro Cozumel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Thank you once again for making us your choice hotel and for your constructive critics and if you decide, it would be a pleasure to receive you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards!

    EVALUATION

    Round Indicators

    • september 10 2019
    • Montreal, Canada
    • Family

    johnward2019

    “Fantastic management and service! ”


    Everything was fantastic! Special thanks to Carlos from restaurant personnel. We really enjoyed all the shows, food, drinks and the hospitality. Look forward to be back again soon. Beach area has clean sand and perfect for snorkeling.


    allegroczm, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear, johnward2019 We always find it very nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Allegro Cozumel with us and Tripadvisor readers. We truy appreciate your preference for this time of rest of yours and hope to be able to receive you back soon aat the hotel and serve you. Warmest regards!

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