Views of Barceló Hotel Complex  Allegro Cozumel Resort
map

Carretera Costera Sur Km 16.5   77600 San Francisco , Palancar   Cozumel  


Points of Interest

11.5 mi Cozumel International Airport

328 yards Private hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 5474 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Excellent

29% Complete

1619

Very good

33% Complete

1848

Average

18% Complete

1002

Poor

10% Complete

569

Very poor

7% Complete

436

Filter by

Sort by

    Round Indicators
    LightPacker749590 09/21/2018 Couples

    “Great place to stay!”

    We were pleasantly surprised with everything that was included in our package. The food and drinks were all fabulous and the hotel staff was very professional, courteous, and helpful. This was our first visit to Cozumel, and we thought everything was excellent.

    allegroczm, Manager at Allegro Cozumel, responded to this review
     Dear LightPacker749590, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Rafael Peláez Operation Manager - Allegro Cozumel

    Round Indicators
    Bonnie S Gaylord, Michigan. 09/21/2018

    “Great Family Spot”

    Resort was very nice, beach was great and also staff. Lots of onsite activities, shops and food. Was nice to have pools for kids and adults. Sometimes the music was loud if your were into afternoon naps.

    allegroczm, Manager at Allegro Cozumel, responded to this review
     Dear Bonnie S, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Rafael Peláez Operation Manager - Allegro Cozumel

    Round Indicators
    mliving1983 Normal, Illinois. 09/18/2018 Couples

    “Great Vacation”

    The Allegro was perfect for what my husband and I wanted...a relaxing, beautiful spot to enjoy for two weeks. Some week days the resort seemed like it was only 20% full, which was fine for use since we enjoyed the quiet. We upgraded to the Premium Suite 6721, which was close to the beach, Premium pool, and Premium building for continental breakfast and late afternoon snack and self serve drinks. For us, the upgrade was well worth the price. The suite was spacious with a hot tub and comfortable bed and pillows. We spent most of our days on the beach which was clean and gorgeous with plenty of chairs and shade from the palm trees. There was no need to save chairs with a towel since it often seemed like we were the only ones there. We enjoyed aqua aerobics at the activity pool, and Zumba was a good workout. Before we arrived we read many negative reviews about the food. However, we enjoyed the variety of the food and left always full and satisfied. The Oriental, Italian and Mexican restaurants require reservations. Since we were there 2 weeks we were able to eat at each twice. The Oriental was our favorite...lots of fun and delicious food. The evening shows were very entertaining and well presented. Don't miss the Fire show by the pool!

    allegroczm, Gerente at Allegro Cozumel, responded to this review
     Dear mliving1983, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Allegro Cozumel hotel and are delighted to read that we were able to match your expectations. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Rafael Peláez Operation Manager - Allegro Cozumel

    Round Indicators
    GR_2011 Philadelphia, Pennsylvania. 09/17/2018 Family

    “My place”

    For me this hotel only one low point: the food. It has really small variety and sometimes you have to wait till they bring new portion. I was staying at this hotel 3 times and probably will choose them for my next trip to Cozumel. Why? Here are the reasons : 1. The resort is small. Short distance to beach, restaurants, pool and dive shop. If you are doing 3-4 dives per day and only have 40 min to get lunch and get ready for next dives it is important. 2. I like the rooms. They clean and have enough place for me. 3. Dive shop near the hotel is really good. They working like swizz watch. You do not have to wait for people who are late. The boat leaves by schedule. Groups are good by levels. 4. Beach is really good. It is sandy and the ocean goes deep at 20 feet from the beach.

    allegroczm, Gerente at Allegro Cozumel, responded to this review
     Dear GR_2011, We greatly appreciate the time you spent to review your recent experience in our hotel, at Allegro we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Warm regards, Rafael Peláez Operation Manager - Allegro Cozumel

    Round Indicators
    Maral A 09/14/2018 Couples

    “Wonderful everything”

    Wonderful service, wonderful staff, great food, great pool area and rooms. Everything was always kept clean and the staff were always accommodating and understanding. Everything is kept clean and organized. Definitely recommend! Be aware, however, WiFi is NOT provided. It is $12 a day for WiFi access.

    allegroczm, Gerente at Allegro Cozumel, responded to this review
     Dear Maral A, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Allegro Cozumel and are delighted to read that we were able to match your expectations. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Allegro. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Rafael Peláez Operation Manager - Allegro Cozumel

    EVALUATION

    Round Indicators

    • september 21 2018
    • Couples

    LightPacker749590

    “Great place to stay!”


    We were pleasantly surprised with everything that was included in our package. The food and drinks were all fabulous and the hotel staff was very professional, courteous, and helpful. This was our first visit to Cozumel, and we thought everything was excellent.


    allegroczm, Manager at Allegro Cozumel, responded to this review
    Dear LightPacker749590, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Rafael Peláez Operation Manager - Allegro Cozumel

    EVALUATION

    Round Indicators

    • september 21 2018
    • Gaylord, Michigan

    Bonnie S

    “Great Family Spot”


    Resort was very nice, beach was great and also staff. Lots of onsite activities, shops and food. Was nice to have pools for kids and adults. Sometimes the music was loud if your were into afternoon naps.


    allegroczm, Manager at Allegro Cozumel, responded to this review
    Dear Bonnie S, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Rafael Peláez Operation Manager - Allegro Cozumel

    EVALUATION

    Round Indicators

    • september 18 2018
    • Normal, Illinois
    • Couples

    mliving1983

    “Great Vacation”


    The Allegro was perfect for what my husband and I wanted...a relaxing, beautiful spot to enjoy for two weeks. Some week days the resort seemed like it was only 20% full, which was fine for use since we enjoyed the quiet. We upgraded to the Premium Suite 6721, which was close to the beach, Premium pool, and Premium building for continental breakfast and late afternoon snack and self serve drinks. For us, the upgrade was well worth the price. The suite was spacious with a hot tub and comfortable bed and pillows. We spent most of our days on the beach which was clean and gorgeous with plenty of chairs and shade from the palm trees. There was no need to save chairs with a towel since it often seemed like we were the only ones there. We enjoyed aqua aerobics at the activity pool, and Zumba was a good workout. Before we arrived we read many negative reviews about the food. However, we enjoyed the variety of the food and left always full and satisfied. The Oriental, Italian and Mexican restaurants require reservations. Since we were there 2 weeks we were able to eat at each twice. The Oriental was our favorite...lots of fun and delicious food. The evening shows were very entertaining and well presented. Don't miss the Fire show by the pool!


    allegroczm, Gerente at Allegro Cozumel, responded to this review
    Dear mliving1983, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Allegro Cozumel hotel and are delighted to read that we were able to match your expectations. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Rafael Peláez Operation Manager - Allegro Cozumel

    EVALUATION

    Round Indicators

    • september 17 2018
    • Philadelphia, Pennsylvania
    • Family

    GR_2011

    “My place”


    For me this hotel only one low point: the food. It has really small variety and sometimes you have to wait till they bring new portion. I was staying at this hotel 3 times and probably will choose them for my next trip to Cozumel. Why? Here are the reasons : 1. The resort is small. Short distance to beach, restaurants, pool and dive shop. If you are doing 3-4 dives per day and only have 40 min to get lunch and get ready for next dives it is important. 2. I like the rooms. They clean and have enough place for me. 3. Dive shop near the hotel is really good. They working like swizz watch. You do not have to wait for people who are late. The boat leaves by schedule. Groups are good by levels. 4. Beach is really good. It is sandy and the ocean goes deep at 20 feet from the beach.


    allegroczm, Gerente at Allegro Cozumel, responded to this review
    Dear GR_2011, We greatly appreciate the time you spent to review your recent experience in our hotel, at Allegro we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Warm regards, Rafael Peláez Operation Manager - Allegro Cozumel

    EVALUATION

    Round Indicators

    • september 14 2018
    • Couples

    Maral A

    “Wonderful everything”


    Wonderful service, wonderful staff, great food, great pool area and rooms. Everything was always kept clean and the staff were always accommodating and understanding. Everything is kept clean and organized. Definitely recommend! Be aware, however, WiFi is NOT provided. It is $12 a day for WiFi access.


    allegroczm, Gerente at Allegro Cozumel, responded to this review
    Dear Maral A, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Allegro Cozumel and are delighted to read that we were able to match your expectations. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Allegro. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Rafael Peláez Operation Manager - Allegro Cozumel

    Close 

    Back Find a hotel

    Hotels in El Salvador

    Select El Salvador

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Ecuador

    Select Ecuador

    Hotels in Guatemala

    Select Guatemala

    Hotels in Nicaragua

    Select Nicaragua

    Hotels in Mexico

    Select Mexico

    Hotels in Aruba

    Select Aruba

    Hotels in Panamá

    Select Panamá

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Bulgaria

    Select Bulgaria

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Italy

    Select Italy

    Hotels in Greece

    Select Greece

    Hotels in Morocco

    Select Morocco

    Hotels in Egypt

    Select Egypt

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best rate
    guaranteed
    Plus

    Our double guarantee:

    If you find a better rate outside Barcelo.com, we’ll match it.

    The same applies even if you find a better rate on Barcelo.com after placing your booking.

    We’ll also give you an additional discount of up to 10% depending on the sort of booking For more information