Close

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

Views of Barceló Hotel Complex  Allegro Cozumel Resort
;
map

Map and location

Carretera Costera Sur Km 16.5   77600 San Francisco , Palancar   Cozumel  


Points of Interest

11.5 mi Cozumel International Airport

328 yards Private hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 6521 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

31% Complete

2033

Very good

33% Complete

2179

Average

17% Complete

1171

Poor

9% Complete

644

Very poor

7% Complete

494

Filter by

Sort by

    Round Indicators
    estoy_en_el_amor Calgary. 12/09/2019 Couples

    “A good value and nice sized property.”

    This is a nice sized property. You don't have to walk extensively like the bigger resorts. If you get to the beach and realize you've forgotten something, it's easy to run back to your room. Food quality was very good and overall variety was very good. Staff are friendly and accommodating. The rooms are in four-plex type buildings with thatched roofs. There is a cheesecloth type of material between the room and the roof to help prevent rain coming through and to keep insects and animals out.The obvious pro to the thatched roof is that it keeps the room cool. The con is that they don't have a sound barrier so you can hear your neighbors very easily. The hammock on the balcony is a really nice touch. Allegro offers a nice variety of A La Carte's and a lot of activities to choose from. Really nice beach with plenty of chairs. The beach is swept regularly, towels are provided and the sand slopes nicely into the sea. This resort is very family friendly with a separate play pool/water park and daycare center. I would like to bring our grandchildren next trip as there is lots for them to do. The Pro Dive shop is FANTASTIC. Very knowledgeable and friendly staff, excellent equipment, excellent set-up to clean and hang your gear. Dive boats are higher quality and in good shape. If you are a scuba diver, I can't say enough about this team...they do a fantastic job. The resort is very ocean-friendly and therefore, they protect the environment. Having said that, they do need to deal with the sand fleas and other small biting insects. My husband was bitten all over and the itching made it hard for him to sleep despite the medication I brought for this. There are Coati (cat-like raccoons) on the property that are fun to watch and don't approach the guests as well as large iguanas that like to lay in the hot sun on the sidewalks. Overall, I would recommend this resort and we would return again.
    Round Indicators
    easton99 12/08/2019 Solo travel

    “Great diving experience”

    I did a lot of diving, which was the reason for my trip here. Resort and dive shop staff were very friendly, resort was comfortable and I was able to relax. Good variety of food at meals, and the ala carte restaurants were fun. Facilities were clean and not too busy, even though this was called the busy season. Dive shop was incredible, very happy with my dive experience.
    Round Indicators
    binnseric Hamilton, Canada. 12/08/2019 Family

    “Great experience”

    Nice staff, Comfy beds Water pressure in the rooms were perfect has wifi and cable and beers cold in the fridge. Fun games to play, lots of beach volleyball and the many mix drinks are great. Nightlife was fun too
    Round Indicators
    JhuneG22 12/02/2019 Family

    “horrible service”

    We are very disappointed at this hotel. Service was horrible and our room was small and old. As a First Club member we should have at least given a good service and a descent room. We are not coming back to this resort again. I already told the rest of my team not to stay here again. We were here for the Ironman Cozumel to race. You just lost a lot of customers.

    allegroczm, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear, JhuneG22. Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended. We have taken note of your comments and please be assured that all of them are of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best regards

    Round Indicators
    Veramaleyeva Portland, Oregon. 12/02/2019 Family

    “Good vacation”

    We’re like so much property ocean everybody freandly weather so good to many actively very interested we’re shopping going to jacuzzi steam room evening go to shows we’re go to downtown market please actually

    EVALUATION

    Round Indicators

    • december 9 2019
    • Calgary
    • Couples

    estoy_en_el_amor

    “A good value and nice sized property.”


    This is a nice sized property. You don't have to walk extensively like the bigger resorts. If you get to the beach and realize you've forgotten something, it's easy to run back to your room. Food quality was very good and overall variety was very good. Staff are friendly and accommodating. The rooms are in four-plex type buildings with thatched roofs. There is a cheesecloth type of material between the room and the roof to help prevent rain coming through and to keep insects and animals out.The obvious pro to the thatched roof is that it keeps the room cool. The con is that they don't have a sound barrier so you can hear your neighbors very easily. The hammock on the balcony is a really nice touch. Allegro offers a nice variety of A La Carte's and a lot of activities to choose from. Really nice beach with plenty of chairs. The beach is swept regularly, towels are provided and the sand slopes nicely into the sea. This resort is very family friendly with a separate play pool/water park and daycare center. I would like to bring our grandchildren next trip as there is lots for them to do. The Pro Dive shop is FANTASTIC. Very knowledgeable and friendly staff, excellent equipment, excellent set-up to clean and hang your gear. Dive boats are higher quality and in good shape. If you are a scuba diver, I can't say enough about this team...they do a fantastic job. The resort is very ocean-friendly and therefore, they protect the environment. Having said that, they do need to deal with the sand fleas and other small biting insects. My husband was bitten all over and the itching made it hard for him to sleep despite the medication I brought for this. There are Coati (cat-like raccoons) on the property that are fun to watch and don't approach the guests as well as large iguanas that like to lay in the hot sun on the sidewalks. Overall, I would recommend this resort and we would return again.


    EVALUATION

    Round Indicators

    • december 8 2019
    • Solo travel

    easton99

    “Great diving experience”


    I did a lot of diving, which was the reason for my trip here. Resort and dive shop staff were very friendly, resort was comfortable and I was able to relax. Good variety of food at meals, and the ala carte restaurants were fun. Facilities were clean and not too busy, even though this was called the busy season. Dive shop was incredible, very happy with my dive experience.


    EVALUATION

    Round Indicators

    • december 8 2019
    • Hamilton, Canada
    • Family

    binnseric

    “Great experience”


    Nice staff, Comfy beds Water pressure in the rooms were perfect has wifi and cable and beers cold in the fridge. Fun games to play, lots of beach volleyball and the many mix drinks are great. Nightlife was fun too


    EVALUATION

    Round Indicators

    • december 2 2019
    • Family

    JhuneG22

    “horrible service”


    We are very disappointed at this hotel. Service was horrible and our room was small and old. As a First Club member we should have at least given a good service and a descent room. We are not coming back to this resort again. I already told the rest of my team not to stay here again. We were here for the Ironman Cozumel to race. You just lost a lot of customers.


    allegroczm, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear, JhuneG22. Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended. We have taken note of your comments and please be assured that all of them are of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best regards

    EVALUATION

    Round Indicators

    • december 2 2019
    • Portland, Oregon
    • Family

    Veramaleyeva

    “Good vacation”


    We’re like so much property ocean everybody freandly weather so good to many actively very interested we’re shopping going to jacuzzi steam room evening go to shows we’re go to downtown market please actually


    Close 

    Back Find a hotel

    Hotels in El Salvador

    Select El Salvador

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Ecuador

    Select Ecuador

    Hotels in Guatemala

    Select Guatemala

    Hotels in Nicaragua

    Select Nicaragua

    Hotels in Mexico

    Select Mexico

    Hotels in Aruba

    Select Aruba

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Bulgaria

    Select Bulgaria

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Italy

    Select Italy

    Hotels in Greece

    Select Greece

    Hotels in Portugal

    Select Portugal

    Hotels in Hungria

    Select Hungria

    Hotels in Morocco

    Select Morocco

    Hotels in Egypt

    Select Egypt

    Hotels in Túnez

    Select Túnez

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected
    1 night Selected