Under the terms set out in Art. 10.1 of Law 34/2002 of July 11, regarding information society and email services, we hereby indicate that the service provider is BARCELÓ GESTIÓN HOTELERA S.L., (hereinafter BARCELÓ HOTEL GROUP) with registered office in Palma de Mallorca (Balearic Islands, Spain), C/ Josep Rover Motta, no. 27, CP 07006, with CIF (Código de Identificación Fiscal [Corporate Tax ID]) B-07.918.287, registered in the Company Register of Mallorca, folio 62, volume 1606, section 8, page PM-30.506, entry 1. We also place the following contact email address at your disposal so that you can send us your comments: sac2@barcelo.com

Under the terms set out in Art. 27.a) of the LSSI [Law on Information Society Services], agreements will be entered into on www.barcelo.com through the following steps:

Step 1: Selection of the hotel by entering the dates of stay and using the search parameters on the main page.

Step 2: Selection of the room type, number of rooms and number of people.

Step 3: Selection of add-ons and additional services and display of the final price. Entry of personal information relative to the reservation, as well as the bank card used as a reservation guarantee, and accepting the general conditions of the reservation.

Step 4: Verification of the booking information.

Step 5: Completion of the reservation, display of confirmation page.

Step 6: Sending of the booking confirmation email including the booking details.

BARCELÓ HOTEL GROUP will produce a comprehensive electronic document for the finalized reservation for your records. Customers will be granted full access to and awareness of this document in an email stating this information on completion of the booking process.

After completing the reservation, guests are requested to review the content of the reservation in order to identify possible material errors in the introduction of data. To make a reservation, please call telephone number from our booking center or send your comments through the forms we provide at your disposal: the help page, providing the booking identification details.

Our booking service is available in the following languages: Spanish, English, French, German, Italian, Russian and Portuguese. To change the language, please access the drop down languages menu at the top right of any page on www.barcelo.com.

In accordance with the specific conditions of the fixed rates applied to the booking, said rates may be paid (i) fully or partially in advance when completing the reservation, (ii) when the customer checks into the hotel and physically accesses the room (check-in), or (iii) when the customer leaves the room (check-out). You can pay using the credit cards accepted on the premises and/or in the legal tender of the hotel country.

The legal clause concerning the right to withdrawal shall not apply to bookings made on www.barcelo.com, or by phone. The special offer conditions regarding cancellations will apply in all cases. To activate it, you must directly contact the hotel at the phone number, address or email provided in the confirmation email for the reservation, and provide the identifying information for the reservation.

All of the content on this website, including but not limited to: the articles, texts, designs, photographs, images, logos, videos, audio, databases, software, and the website itself, belong to BARCELÓ HOTEL GROUP, as the domain owner and/or entity authorized to use them under license from third parties. As a result, their use is prohibited without prior, express authorization.

The brands, trademarks, logos and any other distinctive signs found on the website are either the property of BARCELÓ HOTEL GROUP or this entity holds the corresponding user license for their inclusion on the website.

Any use and/or operation requires prior authorization from BARCELÓ HOTEL GROUP, which may be requested through the content licensing website: www.barcelobrandsite.com, upon the user’s acceptance of said website’s terms and conditions. In the absence of express authorization, and without prejudice to the aforementioned terms, users are prohibited from reproducing, distributing, publicly disclosing and transforming the content and/or brands for commercial purposes or financial gain.