The capacity has been reduced in common areas, buffet restaurant Carmen and terrace B-Heaven (subject to the recommendations of the health authorities at all times). In rooms have been removed the unnecessary decorative elements (possibility of requesting any element through our APP) offers the service of cleaning your room a la carte from 09:00 to 15:00, where you can choose to maintain the daily cleaning, change the frequency, or areas to be cleaned. The washing of bed and bath linen is done at a temperature above 60ºC and the hotel staff has personal protective equipment.

The capacity has been reduced in common areas, buffet restaurant Carmen and terrace B-Heaven (subject to the recommendations of the health authorities at all times). In rooms have been removed the unnecessary decorative elements (possibility of requesting any element through our APP) offers the service of cleaning your room a la carte from 09:00 to 15:00, where you can choose to maintain the daily cleaning, change the frequency, or areas to be cleaned. The washing of bed and bath linen is done at a temperature above 60ºC and the hotel staff has personal protective equipment.

The breakfast service will be in a la carte or reinforced buffet format, with all the recommendations and safety measures stipulated by the health authorities. Children under 12 years of age must be accompanied by a responsible person. Please note that, following the recommendations of our health and safety advisors, we have eliminated gloves as mandatory protective equipment in our buffet. The safest method is frequent disinfection with hydroalcoholic gel, which will be compulsory whenever you will come into contact with any frequently touched surface.
The B-Heaven terrace bar is closed from November to March. However, from 10:00 to 18:00 the access to the terrace is open exclusively for hotel guests, who can go upstairs to enjoy the panoramic view of the city. At all times it is necessary to respect the distance between guests, the arrangement of the tables with a distance of 1.5 meters and the use of all safety measures imposed by the health authorities (e.g. masks of the client).

The gym is operational with reduced capacity. You must request your turn in our APP, pick up the key to access at the reception and respect the mandatory measures and recommendations by the health authorities at all times. You will have at your disposal disinfectant products for the machinery at all times.

The pool will be open from 1 April to 1 November, from 11:00 to 20:00 with a maximum capacity of 5 people (subject to the recommendations of the health authorities at all times) with a rotation of bathing time per person of 15 minutes. There will be a space of at least 1.5 metres between groups of hammocks and disinfectant material will be available for them.

The use of the masks will be marked by the health authorities at all times. Nowadays, the use of masks is compulsory, in open air spaces and any enclosed space, whenever it is not possible to maintain an interpersonal safety distance of at least 1.5 metres. You must bring your own masks.