Reduced room capacity in common and leisure areas (subject to the recommendations from the health authorities at all times). Unnecessary decorative elements (mainly stationery) will be removed from the rooms. Protective equipment for the hotel staff, washing of bed and bathroom linens at temperatures higher than 60ºC.

The breakfast will maintain its normal buffet format, but guests will be assisted by the kitchen and restaurant staff. Pathways have been established to separate people by direction and multiple hand sanitation points have been installed to guarantee maximum safety. Young children are not permitted to access the buffet.

Our specialists have indicated that the safest method is frequent disinfecting with hydroalcoholic gel, which is mandatory when serving food from our buffet and when coming in contact with any high-touch surfaces. Nonetheless, we will continue providing polyethylene gloves at each of the hand sanitising stations for those guests who wish to use them, as well as rubbish bins to dispose of them.

The bars and restaurants maintain their usual service and offerings. The table distributions in each of the areas have been adapted to meet the 1.5-metre distancing requirement and capacities are reduced to 30%, to be reviewed in line with current regulations.

The minibar service is temporarily suspended. It can be hired and filled upon request through the hotel’s app. Room service will be available from noon to 23.00, with breakfast in the room being temporary suspended, as well as the 24-hour menu.

Mask use is compulsory in all indoor and outdoor areas of the hotel, except when eating and/or drinking, provided that the safety distance of 1.5 metres from other people who are not in your group is guaranteed. If you forget or lose yours, we have different types of masks available at reception.

The swimming pool is not available during the off-season. The water is not heated and there is no sun lounger or towel service. However, access to the panoramic terrace is still permitted.

The Wellness Centre is available at an additional charge at the weekend with prior booking required for the spa circuit. The capacity of the facilities is restricted to 10 people.
It is also possible to book massages 24 hours in advance. Couples, facial, holistic and ritual treatments are temporarily suspended

The fitness studio is available 24 hours a day, but a prior reservation is required, which can be made at reception or directly via the app. The prior booking must be respected to ensure the complete sterilising of the equipment before and after each use. There is also a station with disinfectant products available to users. Towel use is compulsory.