Reduction of forums in common areas and leisure areas (subject to recommendations from the health authority at each moment). The decorative elements not necessary (mainly stationery) will be deleted in the rooms. Equipment for staff from the hotel, washing of bed linen and bathroom at temperatures higher than 60ºc.

The breakfast will keep its normal buffet format, but will be attended by the kitchen staff and the restaurant, and direction has been established for people and multiple hand sanitization points are established to guarantee maximum safety. Children are not permitted to access the buffet.

Our specialists have indicated that the most safe method is frequent treatment with hydroalcohol gel, which is mandatory as long as food from our buffet is going to serve or contact with any frequent contact area. However, we remain on hand to maintain polyethylene gloves for the customer who wish to make use of these polyethylene gloves, as well as rubbish bins for their replacement.

The bars and restaurants maintain their usual service and offer. Tables for each area have been adapted in accordance with the 1.5 meter design and the 45% of the aforemins have reduced to the current regulations.

The minibar service is temporarily suspended, it can be booked and filled out upon request through the hotel’s app. Room service will be available from 11.00 to 23.00, with a temporary breakfast in the room, as well as the 24-hour menu.

The use of masks is determined by the health authorities at each moment. Today, the use of a mask is compulsory, in outdoor spaces and any closed space, as long as it is not possible to maintain a personal safety distance of at least 1.5 meters. Guests must bring their own masks. In the event of missing or loss, we have different types of masks available at reception.

There will not be any time or time restrictions for use, but the capacity for the use of the space in the water has been reduced to 9 people, and it is not longer than 15 minutes. Opening hours are from 11.00 to 20.00. There will be a minimum space of at least 1.5 meters among the groups of sun loungers. The area will be monitored in order to provide thorough monitoring of compliance with regulations.

The U-Wellness center will not be available until the month of September and there will also be no massage or treatment service available.

The hotel gym is available 24 hours a day, but a prior reservation is required, which can be done at reception or directly via the app. Prior booking is required, in order to ensure complete sterilizing of the equipment before and after each use. There is also a station with disinfecting products available to users. It is essential to use a towel.