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Barceló Royal Beach Hotel Interiors
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Map and location

Sunny Beach   8240 Bourgas ,   Bulgaria  


Places of Interest

28.3 km Burgas Airport

8 km Nessebar Ethnographic Museum

156 km Cavarna Golf Course

82 km Ropotamo Reserve

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Guest reviews.

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Barceló Royal Beach

4.0/5 Round Indicators
| 1361 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

44% Complete

606

Very good

28% Complete

382

Average

14% Complete

193

Poor

7% Complete

100

Very poor

5% Complete

80

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    Round Indicators
    Bluesy1888 Methil, United Kingdom. 09/16/2019 Couples

    “Beautiful Hotel”

    Beautiful hotel, lovely and friendly staff! Made an effort to put champagne and cake in the room on my wifes birthday. Very central to the strip, great location. Reasonably priced for what level off hotel and service you get. Will definately be back.
    Round Indicators
    swarbi Ulverston, United Kingdom. 09/15/2019 Couples

    “Poor but could do better .”

    Arrived around dinner time with jet2 from Manchester to Barcelo Royal Beach , sunny beach . Outside and inside looks really impressive. Booking in easy allocated block E level 3 cause we were only H/B . Went into room and then unpacking you notice things . Room was showing age badly , scuffs , peeling paper . Greasy hand print on wall by bed . The next day we were getting really bad smells from bathroom and I mean bad . The state of the drains and shower drainer . We went to reception to ask if the cleaner could poor some disinfectant down the plug holes . Before I left I asked about studio rooms and they assured me all have a pool or garden views , ours was the restaurant roof .So I e mailed irene I received an e mail to come to reception next day . We were moved to 8th an A/I room totally different size . Thank you Svetlana. Still dated but better . Pool bitter never went in mainly due to cold but to the 29 seagulls defecting and having a good wash . Really needs heating !.Even the other smaller outside pool was as bad . Food - Always hot , but as days not very appealing. I've been A/I and this certaintly isnt . limited space and not enough staff as end of season . Tables not cleared and guests not being asked for drinks in the evening seating . Would I go to Sunny Beach again .!. No . would I go to a Barcelo hotel again ? .Maybe ! . I'm a .Maybe barcelo member .
    Round Indicators
    mamsemily Houghton-le-Spring, United Kingdom. 09/13/2019 Family

    “Relieved after reading reviews”

    Admittedly I had thought about changing hotels after reading some of the reviews. However I'm pleased we didn't. We arrived at 1am, got seen to in a few minutes, checked in pretty quick, nice polite gentleman carried our cases to our room in block E. Room quite spacious, sofa bed was out ready and made up, which was welcomed at that time in the morning, rooms are dated, but clean and comfortable. We were only disturbed on our last couple of nights when Liverpool were playing. We stayed B&B, food was nice and varied, hot and cold food, breads, cereals, juices and Nescafé drinks machine. Pool area was nice, sunbeds are reserved early, we joined in a couple of mornings and saw no body enforce rules about leaving beds for more than 30 minutes until the day before our last day, lifeguards went round putting notices on beds, and to be fair they went back around about 30-40 minutes later and did remove some towels, this people's face were priceless. We've been to Bulgaria twice before this visit and always said we would like to stay here and after doing so, I can say we would stay here again, it is central to everything but just out of the way if flower street. All I would say is when reading reviews take with a pinch of salt, we all like different things ☀️
    Round Indicators
    Steve C Aylesbury, United Kingdom. 09/11/2019

    “2 Week Stay late August / Early September) - Not bad, but not great...”

    Had been looking forward to staying - having seen videos of the Hotel and having ready reviews.... Never visited Bulgaria - but had been to several other Eastern European Countries... 1st impressions - Lovely... Big Hotel set in lovely clean grounds 3 Great Pools and 1 indoor - Lots of space around the pools and very good Sunbeds.. Room - 1 Bed Apartment - Large, Clean and very similar to the Pictures on the Web - Very happy! Pool Towels included 2 Good Restaurants - Serving a decent selection of meals A Pool Snack Bar – open during the day Hotel Bar and Sports Bar Location – Very good… Close to Beach, Nightlife etc… (Nessebar is lovely and well worth a visit – very pretty!) The Down-points. As from the 1st September, the Pool Bar shut at night - as did the Pool snack bar... Why?? I have no clue... I presumed it was to do with the end of Season approaching, however, it seemed the Hotel was still very busy... This was a shame! The food... Fantastic in the first week, but like the Pool Bar and Snack Bar, Standards and quality started to drop off. Again, no clue why!! The Staff... My first thoughts were 'Dead behind the Eyes' - No Passion, Politeness, Eagerness to help - 80% need better training in how to work in the Service industry... Restaurant staff more interested in their Mobile phones, than serving, cleaning. There was however about 20% who were great... I forget names, but Yani and Stefan spring to mind – lovely guys! - As were most of the Pool Bar staff... and a couple from the Lobby / Sports bar - They should teach the others (A 'Hello' and a smile now and again works wonders – I appreciate they have a hard job – long hours etc, but manners, come on!!!) So, to sum up, The Barcelo Sunny Beach on the face of it, is lovely… Dig a little deeper and it is just OK. I rated it as Very Good (but must do better!!!) Would I return (or return to Bulgaria) – No! That seems to match most of the people we talked to… a shame!
    Round Indicators
    121lilih 09/10/2019 Couples

    “very good hotel .one of the best”

    Very good hotel The food is very varied and delicious the staff were friendly the location is the best the room was big and clean we enjoyed and will recomend this hotel. we will back again surly מלון מצויין. אחד מהטובים. זה ביקור שני שלי בבורגס והמלון הזה במיקום מצויין. הספא נהדר מסז ברמה גבוהה

    EVALUATION

    Round Indicators

    • september 16 2019
    • Methil, United Kingdom
    • Couples

    Bluesy1888

    “Beautiful Hotel”


    Beautiful hotel, lovely and friendly staff! Made an effort to put champagne and cake in the room on my wifes birthday. Very central to the strip, great location. Reasonably priced for what level off hotel and service you get. Will definately be back.


    EVALUATION

    Round Indicators

    • september 15 2019
    • Ulverston, United Kingdom
    • Couples

    swarbi

    “Poor but could do better .”


    Arrived around dinner time with jet2 from Manchester to Barcelo Royal Beach , sunny beach . Outside and inside looks really impressive. Booking in easy allocated block E level 3 cause we were only H/B . Went into room and then unpacking you notice things . Room was showing age badly , scuffs , peeling paper . Greasy hand print on wall by bed . The next day we were getting really bad smells from bathroom and I mean bad . The state of the drains and shower drainer . We went to reception to ask if the cleaner could poor some disinfectant down the plug holes . Before I left I asked about studio rooms and they assured me all have a pool or garden views , ours was the restaurant roof .So I e mailed irene I received an e mail to come to reception next day . We were moved to 8th an A/I room totally different size . Thank you Svetlana. Still dated but better . Pool bitter never went in mainly due to cold but to the 29 seagulls defecting and having a good wash . Really needs heating !.Even the other smaller outside pool was as bad . Food - Always hot , but as days not very appealing. I've been A/I and this certaintly isnt . limited space and not enough staff as end of season . Tables not cleared and guests not being asked for drinks in the evening seating . Would I go to Sunny Beach again .!. No . would I go to a Barcelo hotel again ? .Maybe ! . I'm a .Maybe barcelo member .


    EVALUATION

    Round Indicators

    • september 13 2019
    • Houghton-le-Spring, United Kingdom
    • Family

    mamsemily

    “Relieved after reading reviews”


    Admittedly I had thought about changing hotels after reading some of the reviews. However I'm pleased we didn't. We arrived at 1am, got seen to in a few minutes, checked in pretty quick, nice polite gentleman carried our cases to our room in block E. Room quite spacious, sofa bed was out ready and made up, which was welcomed at that time in the morning, rooms are dated, but clean and comfortable. We were only disturbed on our last couple of nights when Liverpool were playing. We stayed B&B, food was nice and varied, hot and cold food, breads, cereals, juices and Nescafé drinks machine. Pool area was nice, sunbeds are reserved early, we joined in a couple of mornings and saw no body enforce rules about leaving beds for more than 30 minutes until the day before our last day, lifeguards went round putting notices on beds, and to be fair they went back around about 30-40 minutes later and did remove some towels, this people's face were priceless. We've been to Bulgaria twice before this visit and always said we would like to stay here and after doing so, I can say we would stay here again, it is central to everything but just out of the way if flower street. All I would say is when reading reviews take with a pinch of salt, we all like different things ☀️


    EVALUATION

    Round Indicators

    • september 11 2019
    • Aylesbury, United Kingdom

    Steve C

    “2 Week Stay late August / Early September) - Not bad, but not great...”


    Had been looking forward to staying - having seen videos of the Hotel and having ready reviews.... Never visited Bulgaria - but had been to several other Eastern European Countries... 1st impressions - Lovely... Big Hotel set in lovely clean grounds 3 Great Pools and 1 indoor - Lots of space around the pools and very good Sunbeds.. Room - 1 Bed Apartment - Large, Clean and very similar to the Pictures on the Web - Very happy! Pool Towels included 2 Good Restaurants - Serving a decent selection of meals A Pool Snack Bar – open during the day Hotel Bar and Sports Bar Location – Very good… Close to Beach, Nightlife etc… (Nessebar is lovely and well worth a visit – very pretty!) The Down-points. As from the 1st September, the Pool Bar shut at night - as did the Pool snack bar... Why?? I have no clue... I presumed it was to do with the end of Season approaching, however, it seemed the Hotel was still very busy... This was a shame! The food... Fantastic in the first week, but like the Pool Bar and Snack Bar, Standards and quality started to drop off. Again, no clue why!! The Staff... My first thoughts were 'Dead behind the Eyes' - No Passion, Politeness, Eagerness to help - 80% need better training in how to work in the Service industry... Restaurant staff more interested in their Mobile phones, than serving, cleaning. There was however about 20% who were great... I forget names, but Yani and Stefan spring to mind – lovely guys! - As were most of the Pool Bar staff... and a couple from the Lobby / Sports bar - They should teach the others (A 'Hello' and a smile now and again works wonders – I appreciate they have a hard job – long hours etc, but manners, come on!!!) So, to sum up, The Barcelo Sunny Beach on the face of it, is lovely… Dig a little deeper and it is just OK. I rated it as Very Good (but must do better!!!) Would I return (or return to Bulgaria) – No! That seems to match most of the people we talked to… a shame!


    EVALUATION

    Round Indicators

    • september 10 2019
    • Couples

    121lilih

    “very good hotel .one of the best”


    Very good hotel The food is very varied and delicious the staff were friendly the location is the best the room was big and clean we enjoyed and will recomend this hotel. we will back again surly מלון מצויין. אחד מהטובים. זה ביקור שני שלי בבורגס והמלון הזה במיקום מצויין. הספא נהדר מסז ברמה גבוהה


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