Barceló Tambor Beach  Hotel Beach
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Map and location

Playa Tambor, Puntarenas   771-1150 Tambor ,   Costa Rica  


Points of Interest

2 mi Tambor Airport

105 ft Tambor Beach

0.6 miles Los Delfines Golf Club

11 mi Curú National Park

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Barceló Tambor

4.0/5 Round Indicators
| 2316 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

49% Complete

1140

Very good

25% Complete

588

Average

13% Complete

305

Poor

7% Complete

163

Very poor

5% Complete

120

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    Round Indicators
    Travel62666541957 11/07/2018 Family

    “PLEASE READ ALL REVIEWS - DON'T GO THERE!!!! There are thieves at every level there!”

    I went with my family there a year ago and since I had cash with me, I decided to pay in full as soon as we arrived so I would not keep the money in the safe or on me. We had to sign the credit card voucher like you do at any hotel in the world. but in this case they never shredded it after we checked out. Once we got home we found out that they ran the transaction and when we called the manager and explain the situation, he said I had to prove that I paid cash. Then I asked them for a copy of the video, since they have cameras there and they provide one from a distance and you really can't see it clear when they charged us again for a two day stay. It is disappointing that even the manager is covering up this scams and his employee "Daniela" took the cash and charged us twice. Costa Rica has way better places like this beach. Do not go there....you will be sorry!
    Round Indicators
    Vacation62327997242 10/30/2018 Family

    “Keep your valuables string tied to you at all times, if you get robbed is your own fault ...”

    ... or at least that is what your staff told my wife mere minutes ago, I've stayed at your hotel a couple of times in the past ... never a problem but this time my wife's family decided to take a mini vacation to recharge batteries before the end of the year ... I have to work so I stayed and sent them off, well... according to her account on how things happened, apparently while staying at the pool , she blinked and someone snatched her camera, when she brought the issue to the staff she was told she should have kept her valuables at sight at all times, blaming her for the situation ... this is an ongoing situation and I'm waiting to see how this issue is resolved ... I'll be posting what the outcome was as soon as you resolve this shameful situation.

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Dear Customer: We regret about your situation in our resort. Our main goal is attaining every single client uniqueness and pleasant stay with us. In no way we could ever possible put in risk our client safety or their belongings. Our staff and safety equip is aware of the protocols in order to help you in any given situation, due to the security staff covered up the alleged inspection area near the pool in order to look for the camara. Sincerely, Raúl Arranz Director General Hotel Barceló Tambor

    Round Indicators
    msmoreno49 Denver, Colorado. 10/22/2018 Couples

    “Review of our stay in Barcelo Tambor”

    Our stay the first night was very uncomfortable and disappointing after the correction of the mistakes and mishaps in our first room we then had a good second day. I do believe that there should not have been any issues with a Barcelo corporation which I was very disappointed with thank you.

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Dear Msmoreno49: Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Tambor.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely; Raúl Arranz Director General Hotel Barceló Tambor

    Round Indicators
    Alexander S 10/16/2018 Family

    “Tambor, a great place to stay and relax”

    It is a very convenient hotel, a beautiful and clean beach with great staff.There are activities for kids in the beach, in the pools and other areas.A lot of food with different restaurants where you have a great variety of options.

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Dear Alexander: We are very grateful for your highlight on the quality of the entertainment program during your stay. Thank you for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Ther G 10/10/2018 Family

    “Excellent”

    Room: Clean and tidy. All good inside the bedroom, the clining personal will come in the afternoon or noon, my only complain will be for the public restroom, they're messy, dirty and smell bad. Personal: Nice and make you feel comfortable within the premises of the hotel, if there's anything you need they will help you out, the pool personal are super nice and fun, the night show is funny, the bartender and waitresses helpful. Food: it's good, there's a great variety of food. Even though I do believe they lack of sea food, the red meat, chicken and pork is awesome. They also serve soup and vegetables, they were delicious. The desert, good but not as good as you expected.

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Dear Ther G: Thank for your constructive critics. for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. We are sincerely sorry to read your dissatisfaction with the cleaning, at Barceló we strive to provide total confidence in this área. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • november 7 2018
    • Family

    Travel62666541957

    “PLEASE READ ALL REVIEWS - DON'T GO THERE!!!! There are thieves at every level there!”


    I went with my family there a year ago and since I had cash with me, I decided to pay in full as soon as we arrived so I would not keep the money in the safe or on me. We had to sign the credit card voucher like you do at any hotel in the world. but in this case they never shredded it after we checked out. Once we got home we found out that they ran the transaction and when we called the manager and explain the situation, he said I had to prove that I paid cash. Then I asked them for a copy of the video, since they have cameras there and they provide one from a distance and you really can't see it clear when they charged us again for a two day stay. It is disappointing that even the manager is covering up this scams and his employee "Daniela" took the cash and charged us twice. Costa Rica has way better places like this beach. Do not go there....you will be sorry!


    EVALUATION

    Round Indicators

    • october 30 2018
    • Family

    Vacation62327997242

    “Keep your valuables string tied to you at all times, if you get robbed is your own fault ...”


    ... or at least that is what your staff told my wife mere minutes ago, I've stayed at your hotel a couple of times in the past ... never a problem but this time my wife's family decided to take a mini vacation to recharge batteries before the end of the year ... I have to work so I stayed and sent them off, well... according to her account on how things happened, apparently while staying at the pool , she blinked and someone snatched her camera, when she brought the issue to the staff she was told she should have kept her valuables at sight at all times, blaming her for the situation ... this is an ongoing situation and I'm waiting to see how this issue is resolved ... I'll be posting what the outcome was as soon as you resolve this shameful situation.


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Dear Customer: We regret about your situation in our resort. Our main goal is attaining every single client uniqueness and pleasant stay with us. In no way we could ever possible put in risk our client safety or their belongings. Our staff and safety equip is aware of the protocols in order to help you in any given situation, due to the security staff covered up the alleged inspection area near the pool in order to look for the camara. Sincerely, Raúl Arranz Director General Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • october 22 2018
    • Denver, Colorado
    • Couples

    msmoreno49

    “Review of our stay in Barcelo Tambor”


    Our stay the first night was very uncomfortable and disappointing after the correction of the mistakes and mishaps in our first room we then had a good second day. I do believe that there should not have been any issues with a Barcelo corporation which I was very disappointed with thank you.


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Dear Msmoreno49: Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Tambor.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely; Raúl Arranz Director General Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • october 16 2018
    • Family

    Alexander S

    “Tambor, a great place to stay and relax”


    It is a very convenient hotel, a beautiful and clean beach with great staff.There are activities for kids in the beach, in the pools and other areas.A lot of food with different restaurants where you have a great variety of options.


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Dear Alexander: We are very grateful for your highlight on the quality of the entertainment program during your stay. Thank you for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • october 10 2018
    • Family

    Ther G

    “Excellent”


    Room: Clean and tidy. All good inside the bedroom, the clining personal will come in the afternoon or noon, my only complain will be for the public restroom, they're messy, dirty and smell bad. Personal: Nice and make you feel comfortable within the premises of the hotel, if there's anything you need they will help you out, the pool personal are super nice and fun, the night show is funny, the bartender and waitresses helpful. Food: it's good, there's a great variety of food. Even though I do believe they lack of sea food, the red meat, chicken and pork is awesome. They also serve soup and vegetables, they were delicious. The desert, good but not as good as you expected.


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Dear Ther G: Thank for your constructive critics. for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. We are sincerely sorry to read your dissatisfaction with the cleaning, at Barceló we strive to provide total confidence in this área. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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