Barceló Tambor Beach  Hotel Beach
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Map and location

Playa Tambor, Puntarenas   771-1150 Tambor ,   Costa Rica  


Points of Interest

2 mi Tambor Airport

105 ft Tambor Beach

0.6 miles Los Delfines Golf Club

11 mi Curú National Park

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

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Barceló Tambor

4.0/5 Round Indicators
| 2684 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

48% Complete

1296

Very good

25% Complete

675

Average

13% Complete

369

Poor

7% Complete

198

Very poor

5% Complete

146

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    Round Indicators
    sallymK6654XU Toronto, Canada. 04/16/2019 Solo travel

    “Awful”

    The food was awful (except for Asian restaurant), the quality of the beverages was very poor. No one spoke english, including tourists. Staff was quite good. Wifi was slow as molasses, and no water to take a shower! - well for 60 seconds it trickled out.

    BTAMBOR, Revenue at Barcelo Tambor, responded to this review
     Dear Customer: We deeply regret your dissatisfaction regarding the services offered, for which I request you in the most respectful way to accept our most sincere apologies. We are committed to communicating your opinion to our personnel in charge. And in making decisions in favor of improving our services. We hope it will give us in the future the opportunity to serve you and to renew the expectations of our hotel. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    de_Lerma Lima, Peru. 04/07/2019 Family

    “Average all included resort”

    The resort facilites are in good conditions, although it would benefit from renewal works. Beach is nice, but it is definitely not one of the most beautiful in Costa Rica. Entertainment programme is quite extensive supported by good amenities. Food variety and quality is good. Apart from the main dining area, the complex features a Japanese and steakhouse restaurants which can be only reserved on the same day. It is hard to reserve due to the high demand, we could only try the Japanese restaurant during our four nights stay. Customer service can be greatly improved. We tried to book two excursions and we couldn't take any of them which resulted quite frustrated. Finally is hard to believe that the hotel don't offer free WiFi. The cost is 12usd per day. Customer service can be

    BTAMBOR, Revenue at Barcelo Tambor, responded to this review
     Dear Customer: Thank you for choosing our hotel Barceló Tambor, we also appreciate your detailed comment about our services, we want to assure you that each of your suggestions will be analyzed by the Management to ensure continuous improvement and thus continue to provide memorable stays to our guests. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    miguelking Medellin, Colombia. 03/22/2019 Friends getaway

    “Awful food”

    We paid 15 usd for buffet lunch. The food was awful. The only chicken offered was greasy fried chicken. Only seafood was conger eel. Wine tasted like vinegar and only cheap national beer was available. The buildings were rundown as if nothing has been upgraded in 20 years.

    BTAMBOR, Revenue at Barcelo Tambor, responded to this review
     Dear Customer: Thank you for your time in sending us your comment, we regret that our buffet did not meet your expectations, mainly because the quality and diversity of our culinary offerings is one of our strengths. We will proceed to inform our responsible chefs so that we can continuously improve our gastronomic offer. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    ryanwatton Atlanta, Georgia. 03/16/2019 Family

    “The location was beautiful, the room not so much”

    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Dear costumer In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    Vivian M Laurel, New York, United States. 03/10/2019 Couples

    “Our Favorite beach retreat”

    We have been going to Barcelo Tambor off and on for 12 years. The good food, beautiful beach, friendly staff and reasonable price make this our favorite beach stop in Costa Rica. The trip form San Jose by car and ferry is very scenic and enjoyable. The staff recognizes us from previous years and we feel really at home here. Great security. We will continue to return.

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Dear customer, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tambor was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Atte. Raúl Arranz Director Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • april 16 2019
    • Toronto, Canada
    • Solo travel

    sallymK6654XU

    “Awful”


    The food was awful (except for Asian restaurant), the quality of the beverages was very poor. No one spoke english, including tourists. Staff was quite good. Wifi was slow as molasses, and no water to take a shower! - well for 60 seconds it trickled out.


    BTAMBOR, Revenue at Barcelo Tambor, responded to this review
    Dear Customer: We deeply regret your dissatisfaction regarding the services offered, for which I request you in the most respectful way to accept our most sincere apologies. We are committed to communicating your opinion to our personnel in charge. And in making decisions in favor of improving our services. We hope it will give us in the future the opportunity to serve you and to renew the expectations of our hotel. Atte. Raúl Arranz Director Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • april 7 2019
    • Lima, Peru
    • Family

    de_Lerma

    “Average all included resort”


    The resort facilites are in good conditions, although it would benefit from renewal works. Beach is nice, but it is definitely not one of the most beautiful in Costa Rica. Entertainment programme is quite extensive supported by good amenities. Food variety and quality is good. Apart from the main dining area, the complex features a Japanese and steakhouse restaurants which can be only reserved on the same day. It is hard to reserve due to the high demand, we could only try the Japanese restaurant during our four nights stay. Customer service can be greatly improved. We tried to book two excursions and we couldn't take any of them which resulted quite frustrated. Finally is hard to believe that the hotel don't offer free WiFi. The cost is 12usd per day. Customer service can be


    BTAMBOR, Revenue at Barcelo Tambor, responded to this review
    Dear Customer: Thank you for choosing our hotel Barceló Tambor, we also appreciate your detailed comment about our services, we want to assure you that each of your suggestions will be analyzed by the Management to ensure continuous improvement and thus continue to provide memorable stays to our guests. Atte. Raúl Arranz Director Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • march 22 2019
    • Medellin, Colombia
    • Friends getaway

    miguelking

    “Awful food”


    We paid 15 usd for buffet lunch. The food was awful. The only chicken offered was greasy fried chicken. Only seafood was conger eel. Wine tasted like vinegar and only cheap national beer was available. The buildings were rundown as if nothing has been upgraded in 20 years.


    BTAMBOR, Revenue at Barcelo Tambor, responded to this review
    Dear Customer: Thank you for your time in sending us your comment, we regret that our buffet did not meet your expectations, mainly because the quality and diversity of our culinary offerings is one of our strengths. We will proceed to inform our responsible chefs so that we can continuously improve our gastronomic offer. Atte. Raúl Arranz Director Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • march 16 2019
    • Atlanta, Georgia
    • Family

    ryanwatton

    “The location was beautiful, the room not so much”


    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Dear costumer In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Atte. Raúl Arranz Director Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • march 10 2019
    • Laurel, New York, United States
    • Couples

    Vivian M

    “Our Favorite beach retreat”


    We have been going to Barcelo Tambor off and on for 12 years. The good food, beautiful beach, friendly staff and reasonable price make this our favorite beach stop in Costa Rica. The trip form San Jose by car and ferry is very scenic and enjoyable. The staff recognizes us from previous years and we feel really at home here. Great security. We will continue to return.


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Dear customer, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tambor was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Atte. Raúl Arranz Director Hotel Barceló Tambor

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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