Family Club at Barceló Bávaro Palace Deluxe Hotel Pool
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Map and location

Carretera Bávaro, Km. 1   23301 PO Box 3177 Bávaro, Higuey ,   República Dominicana  


Points of Interest

11 mi Punta Cana International Airport

383 yards The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Family Club at Barceló Bávaro Palace

4.0/5 Round Indicators
| 182 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

93

Very good

25% Complete

46

Average

11% Complete

21

Poor

6% Complete

11

Very poor

6% Complete

11

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    Round Indicators
    delatourist 05/16/2019 Family

    “Beautiful resort”

    I booked this hotel directly through their website, mostly because it said it would price match if the cost went down. The cost did indeed go down, and I emailed and called guest services. We were disconnected twice from guest services, but one of the agents did tell us that if we printed off the information and took it with us to the resort, they would honor it. They did not honor the lower price (because it wasn't connected to our confirmation number? Needed to happen over email? Still unclear). It wasn't a ton of money, but it wasn't a good feeling to know that we overpaid that the resort didn't honor their word. To be fair, the manager did comp my husband and I both wifi, which put us closer to the middle of the disputed amount. The agent who checked us in was also lovely. It was the situation that sucked. We decided in the end to stay. I'm glad we did! It was hard to find a ton of info about the differences between the family duplex and the family room, but we went with the family room. It was 2 large bedrooms, one with a sofa bed and king bed, and the other with 2 double beds. Beds were comfortable, sheets were very nice. The room and the finishes were high quality. There was a balcony off of both bedrooms. The balcony with the king bedroom had a large jacuzzi on it and bubble bath solution, which my kiddos LOVED. They also did a great job of keeping clean towels on hand both for the beach and the room. The grounds were well kept and manicured. The beach had soft sand, clear water and was combed for seaweed most mornings. There was a good mix of kid, adult and combined pools. We tried the seafood restaurant and the Mexican restaurants. The seafood restaurant was beautiful, the food was good and the service was excellent. The Mexican was none of that, unfortunately. The restaurants also weren't very kid friendly (with the exception of the buffets). The buffet options and food quality were above any of the other all inclusive we have tried. We did not bring a stroller with us, but I did notice that the buildings were very accessible. There were ramps and elevators available everywhere. Overall, it was a great vacation for our kids. If it were just my husband and I returning, we'd probably try a different resort. If we return with our kids, we might try the same resort again - the pools, beach experience, separate rooms, kids options at the buffet, comfy beds all play into that decision. The service was over all good. All of the workers were very friendly to our kids and very kind. The grounds were well kept and beautiful.
    Round Indicators
    Travellerclass Farnham, United Kingdom. 11/24/2018

    “Excellent for the Children”

    We spent time in the Family Club area and found the whole experience brilliant with families with children of all ages. The staff seemed very focused and keen to go that extra mile. The family club area has excellent pool facilities which are safe. Water features which kids love and an area for real young children to be supervised and assisted. Behind this area is The Crazy Golf which my son used several times. Many parents enjoyed time with there families in perfect safety and used things like the Bowling Alley and games areas. Excellent place to stay.
    Round Indicators
    JOHANNY16 Pembroke Pines, Florida. 06/23/2018 Family

    “Ok, for first time, somewhat inclusive, but not really.”

    Everything was great, I was a premier level client, so I had access to everything, except, what most people complained about. The flies, the empty restaurants, my daughter got sick so taking food out was challenging, but I speak Spanish and I spoke to the, people in charge, the supervisors, do not always help you. The smoking rules was not enforced. Probably because of the tobacco factory, on the premises. Guests were allowed boomboxes, on the pool. If you are paying top dollar, not ok. The activities, were awesome. But our concierge never told us that the non-motorized equipment was free. I did not use the kids club. My down synd dr ome adult had a blast, with the night entertainment, but, the were showing too much for a family place. The spa was awesome. The hydrotheraphy showers were not working properly, though. I would come back, again. I feel that we did not use all of the inclusiveness of the resort. The excursions were expensive, not discount, for premier guests. Some thins need to be tweaked, though.
    Round Indicators
    yuna a 05/02/2018 Family

    “Not the vacation I expected”

    Traveled here back in January with the hope of having a good time. The resort itself is very beautiful however they thought it was a good idea to give us a room all the way at the end of the resort. We were traveling with an elderly person and it was hard for them to walk all around this huge resort but did the staff care nope they did not. Next the service was horrible went to book specific restaurants a week and advance and they said everything was booked however when I started complaining and yelling they were able to fit us in. Miraculously every time we came to these restaurants they were empty so that was very annoying. The drinks in this resort were not good at all and let me not get started with the food which was bad everywhere . Met people on the trip who felt the exact same way and said they would never return as would we not return.
    Round Indicators
    Alitzel O Chihuahua, Mexico. 04/03/2018 Family

    “Food, Childrens, and Room”

    In the future i will go again to this hotel i loved it, all you need is there, including stores this ones with luxury brands for women, men and children. The food is delicious, the kids club is amazing, childrens have a lot of fun there, they always do different activities thatas why they never get bored.The rooms are very spacious and very confortable.

    EVALUATION

    Round Indicators

    • may 16 2019
    • Family

    delatourist

    “Beautiful resort”


    I booked this hotel directly through their website, mostly because it said it would price match if the cost went down. The cost did indeed go down, and I emailed and called guest services. We were disconnected twice from guest services, but one of the agents did tell us that if we printed off the information and took it with us to the resort, they would honor it. They did not honor the lower price (because it wasn't connected to our confirmation number? Needed to happen over email? Still unclear). It wasn't a ton of money, but it wasn't a good feeling to know that we overpaid that the resort didn't honor their word. To be fair, the manager did comp my husband and I both wifi, which put us closer to the middle of the disputed amount. The agent who checked us in was also lovely. It was the situation that sucked. We decided in the end to stay. I'm glad we did! It was hard to find a ton of info about the differences between the family duplex and the family room, but we went with the family room. It was 2 large bedrooms, one with a sofa bed and king bed, and the other with 2 double beds. Beds were comfortable, sheets were very nice. The room and the finishes were high quality. There was a balcony off of both bedrooms. The balcony with the king bedroom had a large jacuzzi on it and bubble bath solution, which my kiddos LOVED. They also did a great job of keeping clean towels on hand both for the beach and the room. The grounds were well kept and manicured. The beach had soft sand, clear water and was combed for seaweed most mornings. There was a good mix of kid, adult and combined pools. We tried the seafood restaurant and the Mexican restaurants. The seafood restaurant was beautiful, the food was good and the service was excellent. The Mexican was none of that, unfortunately. The restaurants also weren't very kid friendly (with the exception of the buffets). The buffet options and food quality were above any of the other all inclusive we have tried. We did not bring a stroller with us, but I did notice that the buildings were very accessible. There were ramps and elevators available everywhere. Overall, it was a great vacation for our kids. If it were just my husband and I returning, we'd probably try a different resort. If we return with our kids, we might try the same resort again - the pools, beach experience, separate rooms, kids options at the buffet, comfy beds all play into that decision. The service was over all good. All of the workers were very friendly to our kids and very kind. The grounds were well kept and beautiful.


    EVALUATION

    Round Indicators

    • november 24 2018
    • Farnham, United Kingdom

    Travellerclass

    “Excellent for the Children”


    We spent time in the Family Club area and found the whole experience brilliant with families with children of all ages. The staff seemed very focused and keen to go that extra mile. The family club area has excellent pool facilities which are safe. Water features which kids love and an area for real young children to be supervised and assisted. Behind this area is The Crazy Golf which my son used several times. Many parents enjoyed time with there families in perfect safety and used things like the Bowling Alley and games areas. Excellent place to stay.


    EVALUATION

    Round Indicators

    • june 23 2018
    • Pembroke Pines, Florida
    • Family

    JOHANNY16

    “Ok, for first time, somewhat inclusive, but not really.”


    Everything was great, I was a premier level client, so I had access to everything, except, what most people complained about. The flies, the empty restaurants, my daughter got sick so taking food out was challenging, but I speak Spanish and I spoke to the, people in charge, the supervisors, do not always help you. The smoking rules was not enforced. Probably because of the tobacco factory, on the premises. Guests were allowed boomboxes, on the pool. If you are paying top dollar, not ok. The activities, were awesome. But our concierge never told us that the non-motorized equipment was free. I did not use the kids club. My down synd dr ome adult had a blast, with the night entertainment, but, the were showing too much for a family place. The spa was awesome. The hydrotheraphy showers were not working properly, though. I would come back, again. I feel that we did not use all of the inclusiveness of the resort. The excursions were expensive, not discount, for premier guests. Some thins need to be tweaked, though.


    EVALUATION

    Round Indicators

    • may 2 2018
    • Family

    yuna a

    “Not the vacation I expected”


    Traveled here back in January with the hope of having a good time. The resort itself is very beautiful however they thought it was a good idea to give us a room all the way at the end of the resort. We were traveling with an elderly person and it was hard for them to walk all around this huge resort but did the staff care nope they did not. Next the service was horrible went to book specific restaurants a week and advance and they said everything was booked however when I started complaining and yelling they were able to fit us in. Miraculously every time we came to these restaurants they were empty so that was very annoying. The drinks in this resort were not good at all and let me not get started with the food which was bad everywhere . Met people on the trip who felt the exact same way and said they would never return as would we not return.


    EVALUATION

    Round Indicators

    • april 3 2018
    • Chihuahua, Mexico
    • Family

    Alitzel O

    “Food, Childrens, and Room”


    In the future i will go again to this hotel i loved it, all you need is there, including stores this ones with luxury brands for women, men and children. The food is delicious, the kids club is amazing, childrens have a lot of fun there, they always do different activities thatas why they never get bored.The rooms are very spacious and very confortable.


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