Barceló Hotel Beach Bávaro Palace Deluxe
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Barceló Bávaro Palace

Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  


Points of Interest

11 mi Punta Cana International Airport

383 yards The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Barceló Bávaro Palace

4.0/5 Round Indicators
| 17392 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

53% Complete

9257

Very good

25% Complete

4435

Average

10% Complete

1882

Poor

5% Complete

997

Very poor

4% Complete

821

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    Round Indicators
    Tmholly H 08/14/2018 Family

    “Great time!”

    Starting off I have to say that I didn't realize Spanish was the 1st language in Punta Cana. So if you don't know any spanish this is the time to get proficient. Although my spanish was limited there were ppl there that spoke english well and some not so well. At times it got a little frustrating to me, none the less we kept it pushing. We stayed there from Aug 09-13th 4 adults. Upon arrival the place is gorgeous! The grounds are very well kept and there is ppl working to maintain the property daily. We arrived about 430pm and by reading other reviews was told to make dinner reservations after check in. We did that but was told 6:00pm-6:15pm only time avail. REALLY we just got there, The 1st day seemed as though we were running around making dinner reservations, tour reservation. 1st day was a bust. I felt when I checked in at the front desk dinner res should of been taken care of. Tips: Make dinner res for 7:30p-9:00, If you need to book a tour book La Hacienda tours there's a $99.00 excursion which is amazing and if the glass room by front desk is full to book tour then go to expedia desk just ask where it is. We never had a problem getting beach chairs on the beach but by the pool it was a no go unless you went and placed towels on chairs early. It also would have been nice if someone was on the beach taking drink orders. The rooms were cool the only thing I didn't like was there was no alcohol in room except two small cans of beer. Otherwise you have to truck it to the bar which from our room was a walk. Our room had a pee smell by the closet area. Now I don't know if it was because it was right by the bathroom however due to the language barrier was unable to communicate it to the maid. We kept it moving. I would recommend getting on the tram that takes you around the resort the 1st day so you can see how big it is. Food: Buffet when you get there go upstairs if its open it has the same food as downstairs just less flies. If you eat down stairs don't stop by the 1st area go towards the back same food less flies. It's impossible to get rid of the flies due to the amount of food but if you can adleast go to a area where not so many flies it's better. The Steak house was great the service was terrific. At all the dinner restaurants there is a pre plan menu where you choose a appetizer, entree and dessert. Pool closes at 8pm and the show at 10:00p was pretty weak. Oh the other part wifi now we all know that coming from the US most of us live for wifi. Why is the wifi not included in this 5 star resort? You can purchase for the a fee but I feel it's a nickel and dime ploy. Overall we had a very nice stay. It's really what you make of it and we did enjoy ourselves a lot. Last tip take money for tipping small bills. Hope this review helps.
    Round Indicators
    kjarrett21 Whitchurch-Stouffville, Canada. 08/14/2018 Family

    “Beautiful modern resort”

    This resort was beautiful. From the moment you arrive in the open air lobby to all the pool areas and rooms. You won’t be disappointed with the resort or the rooms. Everything was super clean. The sitting area above thw gym is extremely quiet and nice to sit either before or after dinner. The pools never seemed busy and there was never a concern over pool chairs as long as you were there before 10 am. The only downfall was that the buffet was ok. There wasnt anything special about it. Breakfast was great. The lunches and dinners could be switched up some more. Dont eat at the steak house. Its not very good. The Italian restaurant and the Japanese Teppanyaki were amazing in both service and food. Coral, the seafood restaurant, was also decent. The blended drinks are not good and they should offer more beer selections under the all inclusive option.
    Round Indicators
    David B 08/14/2018 Family

    “8 fun filled days”

    I just returned from Barceló Bavaro Palace. I was a bit skeptical considering some of the other reviews on the food quality. We ate a la carte for every dinner and I thought the food at the a la carte restaurants was great. Rooms were clean. The facility was always clean. Breakfast and lunch buffets were fine. No complaints. Plenty of variety for even my picky eating 10 year old.
    Round Indicators
    368victor Mexico City, Mexico. 08/14/2018 Business

    “Very low rating compared to other Barcelo resorts”

    Being Native Spanish speaker, language was never a barrier. A colleuage of mine and I attended to a congress for about 5 days. regsitration was a nightmare! upon my arrival by Car, there was no place where to park the car as door man was there as decorative feature, and allowed 5 or 6 buses to park in 3 or more lines. My registration although confirmed with the manager, was not corrected and got me waiting for more than 2 hrs while the young lady at the front desk was comming and going back and forth with a smile... room was not clean. Buffet was compared to other barcelo resorts of poor quality. we had a wellcome dinner at the Hard Rock hotel and value for money was much better. the golf course restaurant was the best choice for breakfast and lunch. If you want to avpoid long waiting to book your restaurants, reserve all your nights in one go and bring your cuppons with you. although you have a french, spanish, Japanese and steak house, the quality is just average and protions are just fair, not generous by far. WInes are way over priced! not many decided buy wine at these restaurants. One thing that Dominican Republic is famous for is their Cigars! dont go to the small "presonalized" tobaco shops, go directly to the Cigar club! they have all kinds of cigars strong or smooth tripa and nice capote covers. the only problem is that after dinner you would expect to have a nice expresso and a liquor with a nice cigar in a great oak room ambiance! but they dont have much choices for a night cup and no coffee! Congresses area and auditorium are poorly organized. SPeaking the language and after reciving just a friendly smile, once you request some professionalism, they just move up their shouldres and dont do much. Not a place that I will come back.
    Round Indicators
    bellabela boston, ma. 08/14/2018 Family

    “Poor first impression”

    I am not one to leave bad reviews but this resort deserves it. I book my stays based on reviews and this resort fell short. We arrived 2.5hrs before the 3pm check in and we were told weeks prior that they would accommodate us, even if only 1 of the 2 rooms we booked was ready. This was a lie. They gave us a buzzer and told us it would ring once one of the rooms was ready. Well.... it never rang until after 3:15pm. Meanwhile my 12month old and 4yr old are falling apart in tears to get in the room, one to nap the other to change into a bathing suit. The staff was so rude and never gave me eye contact not even a fake smile. Then we went to guest services in the main lobby to reserve restaurants to eat at during our stay when I told the attendant that I didn’t have a room yet he rolled his eyes and said nothing just stared at me like I was crazy. So I explained what was going on with check in, he proceeded to tell me that he never asked me about “all that”, he wanted to argue with me! And kept sulking his teeth. I immediately asked him for the supervisor, which he proceeded to tell me was him at the moment. But the second I raised my voice 3 different people came to assist me and “help” me. This persons behavior was disgusting, my 2 girls were scared by the encounter and my trip was ruined from the beginning. I spent over $7k on this trip and booked with barcelo because we had magnificant stays at the ones in Mexico and Guatemala. But the one in Punta Cana never again! The staff is bitter with you for even being there. Long story short my buzzer immediately starting going off the second I started to raise my voice. Beware of this place. The sad part is that it is a nice resort and 50% of the staff go above and beyond for you. But when you’re on a vacation you worked hard for it should be 100% of the staff treating you well.

    EVALUATION

    Round Indicators

    • august 14 2018
    • Family

    Tmholly H

    “Great time!”


    Starting off I have to say that I didn't realize Spanish was the 1st language in Punta Cana. So if you don't know any spanish this is the time to get proficient. Although my spanish was limited there were ppl there that spoke english well and some not so well. At times it got a little frustrating to me, none the less we kept it pushing. We stayed there from Aug 09-13th 4 adults. Upon arrival the place is gorgeous! The grounds are very well kept and there is ppl working to maintain the property daily. We arrived about 430pm and by reading other reviews was told to make dinner reservations after check in. We did that but was told 6:00pm-6:15pm only time avail. REALLY we just got there, The 1st day seemed as though we were running around making dinner reservations, tour reservation. 1st day was a bust. I felt when I checked in at the front desk dinner res should of been taken care of. Tips: Make dinner res for 7:30p-9:00, If you need to book a tour book La Hacienda tours there's a $99.00 excursion which is amazing and if the glass room by front desk is full to book tour then go to expedia desk just ask where it is. We never had a problem getting beach chairs on the beach but by the pool it was a no go unless you went and placed towels on chairs early. It also would have been nice if someone was on the beach taking drink orders. The rooms were cool the only thing I didn't like was there was no alcohol in room except two small cans of beer. Otherwise you have to truck it to the bar which from our room was a walk. Our room had a pee smell by the closet area. Now I don't know if it was because it was right by the bathroom however due to the language barrier was unable to communicate it to the maid. We kept it moving. I would recommend getting on the tram that takes you around the resort the 1st day so you can see how big it is. Food: Buffet when you get there go upstairs if its open it has the same food as downstairs just less flies. If you eat down stairs don't stop by the 1st area go towards the back same food less flies. It's impossible to get rid of the flies due to the amount of food but if you can adleast go to a area where not so many flies it's better. The Steak house was great the service was terrific. At all the dinner restaurants there is a pre plan menu where you choose a appetizer, entree and dessert. Pool closes at 8pm and the show at 10:00p was pretty weak. Oh the other part wifi now we all know that coming from the US most of us live for wifi. Why is the wifi not included in this 5 star resort? You can purchase for the a fee but I feel it's a nickel and dime ploy. Overall we had a very nice stay. It's really what you make of it and we did enjoy ourselves a lot. Last tip take money for tipping small bills. Hope this review helps.


    EVALUATION

    Round Indicators

    • august 14 2018
    • Whitchurch-Stouffville, Canada
    • Family

    kjarrett21

    “Beautiful modern resort”


    This resort was beautiful. From the moment you arrive in the open air lobby to all the pool areas and rooms. You won’t be disappointed with the resort or the rooms. Everything was super clean. The sitting area above thw gym is extremely quiet and nice to sit either before or after dinner. The pools never seemed busy and there was never a concern over pool chairs as long as you were there before 10 am. The only downfall was that the buffet was ok. There wasnt anything special about it. Breakfast was great. The lunches and dinners could be switched up some more. Dont eat at the steak house. Its not very good. The Italian restaurant and the Japanese Teppanyaki were amazing in both service and food. Coral, the seafood restaurant, was also decent. The blended drinks are not good and they should offer more beer selections under the all inclusive option.


    EVALUATION

    Round Indicators

    • august 14 2018
    • Family

    David B

    “8 fun filled days”


    I just returned from Barceló Bavaro Palace. I was a bit skeptical considering some of the other reviews on the food quality. We ate a la carte for every dinner and I thought the food at the a la carte restaurants was great. Rooms were clean. The facility was always clean. Breakfast and lunch buffets were fine. No complaints. Plenty of variety for even my picky eating 10 year old.


    EVALUATION

    Round Indicators

    • august 14 2018
    • Mexico City, Mexico
    • Business

    368victor

    “Very low rating compared to other Barcelo resorts”


    Being Native Spanish speaker, language was never a barrier. A colleuage of mine and I attended to a congress for about 5 days. regsitration was a nightmare! upon my arrival by Car, there was no place where to park the car as door man was there as decorative feature, and allowed 5 or 6 buses to park in 3 or more lines. My registration although confirmed with the manager, was not corrected and got me waiting for more than 2 hrs while the young lady at the front desk was comming and going back and forth with a smile... room was not clean. Buffet was compared to other barcelo resorts of poor quality. we had a wellcome dinner at the Hard Rock hotel and value for money was much better. the golf course restaurant was the best choice for breakfast and lunch. If you want to avpoid long waiting to book your restaurants, reserve all your nights in one go and bring your cuppons with you. although you have a french, spanish, Japanese and steak house, the quality is just average and protions are just fair, not generous by far. WInes are way over priced! not many decided buy wine at these restaurants. One thing that Dominican Republic is famous for is their Cigars! dont go to the small "presonalized" tobaco shops, go directly to the Cigar club! they have all kinds of cigars strong or smooth tripa and nice capote covers. the only problem is that after dinner you would expect to have a nice expresso and a liquor with a nice cigar in a great oak room ambiance! but they dont have much choices for a night cup and no coffee! Congresses area and auditorium are poorly organized. SPeaking the language and after reciving just a friendly smile, once you request some professionalism, they just move up their shouldres and dont do much. Not a place that I will come back.


    EVALUATION

    Round Indicators

    • august 14 2018
    • boston, ma
    • Family

    bellabela

    “Poor first impression”


    I am not one to leave bad reviews but this resort deserves it. I book my stays based on reviews and this resort fell short. We arrived 2.5hrs before the 3pm check in and we were told weeks prior that they would accommodate us, even if only 1 of the 2 rooms we booked was ready. This was a lie. They gave us a buzzer and told us it would ring once one of the rooms was ready. Well.... it never rang until after 3:15pm. Meanwhile my 12month old and 4yr old are falling apart in tears to get in the room, one to nap the other to change into a bathing suit. The staff was so rude and never gave me eye contact not even a fake smile. Then we went to guest services in the main lobby to reserve restaurants to eat at during our stay when I told the attendant that I didn’t have a room yet he rolled his eyes and said nothing just stared at me like I was crazy. So I explained what was going on with check in, he proceeded to tell me that he never asked me about “all that”, he wanted to argue with me! And kept sulking his teeth. I immediately asked him for the supervisor, which he proceeded to tell me was him at the moment. But the second I raised my voice 3 different people came to assist me and “help” me. This persons behavior was disgusting, my 2 girls were scared by the encounter and my trip was ruined from the beginning. I spent over $7k on this trip and booked with barcelo because we had magnificant stays at the ones in Mexico and Guatemala. But the one in Punta Cana never again! The staff is bitter with you for even being there. Long story short my buzzer immediately starting going off the second I started to raise my voice. Beware of this place. The sad part is that it is a nice resort and 50% of the staff go above and beyond for you. But when you’re on a vacation you worked hard for it should be 100% of the staff treating you well.


    Barceló Hotel Beach Bávaro Palace Deluxe

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