Barceló Hotel Beach Bávaro Palace Deluxe

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Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  

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T + 1 809 686 5797

bavaro@barcelo.com

Points of Interest

11 mi Punta Cana International Airport

383 yards The Lakes Golf Course (by P.B. Dye)

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Guest reviews.

There is no better expert than a traveller.

Barceló Bávaro Palace

4.0/5 Round Indicators
| 17884 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

53% Complete

9488

Very good

25% Complete

4565

Average

10% Complete

1952

Poor

5% Complete

1026

Very poor

4% Complete

853

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    Round Indicators
    Escape797999 10/16/2018 Couples

    “Trust me ! Don’t come here !!!”

    The worst hotel ever that I had all of my life !! And to think that I celebrated the honeymoon with my wife here . Listen to me everyone don’t come trust me you will not gonna have fun . The rooms dirty and dusty you don’t want to touch on nothing. The food ? Something can be here healthy ? And even if not it’s not delicious . No taste . All inclusive? Too far from this ! Mini bar they gonna tell you everyday the refill the drinks. Wait haha haha never happen on my 5 days here !! Now for the important thing on this year do you think that WiFi you need to buy in 12 dollar in day ? Or 30 dollar for 4 days ?hello we in 2018 and the Wi-Fi not working everywhere they can suck your money all day from everything even the bowling and pool they show you for “free” but it’s not !!! The only thing that can be beauty here it’s the pool THATS IT!! So guys please and trust me I’m honest DO NOT COME!!!!
    See full review
    Round Indicators
    fahel99 Parsippany, New Jersey. 10/16/2018 Couples

    “it's good...but not that good”

    The hotel was nice, the service for premium was very good. I did travel with my wife for a few days of R&R. We payed for ocean front to get premium service. They gave us two double beds HAHAHA. I did ask for a one king bed but was not available. So sleeping in a double bed wasn't comfortable, we tried to put the two beds together but it didn't work. The room was very nice and good location and it has a jacuzzi on the balcony. The food was ok, just ok. They really focused on the quantity and NOT on the quality. Same goes to the service, many many servers but few of them knew what to do. The beach was fine, lots of seaweeds but they really try to clean it every day, I did see them because I walked on the beach every morning to see the sunrise ( while my wife is still sleeping ). The ocean water was clean and clear in certain spots and really bad in other spots. The restaurants that we had to make reservations for, were ok, nothing to brag about at all, as a matter of fact, when my wife and I were eating in the Italian restaurant, I told my wife : " The only Italian in this restaurant was the music " HAHAHA For some reason, no matter where you eat, buffet or restaurants, they over cook the meat to beyond well done. One really important point I want to focus on, SAFETY , they do not pay attention to safety. I saw in two diffrent times two ladies slip and fell on a wet floor. When they are moping the floors they keep the floors wet and they don't put ANY signs for safety. If they are cleaning the big hallways in the hotel, the eating areas/ cafeterias or even in your room, please be careful of that. We met another couple from Canada, they were very nice, when we were talking about the hotel, they gave it 3 stars. My wife and I agree with them, 3 stars is more like it because the hotel is good...... but not that good
    See full review
    Round Indicators
    Pippa2Fly Queens, New York. 10/16/2018 Friends getaway

    “Fantastic Stay!”

    This place is a paradise. The staff were wonderful and pleasant constantly. The weather was not the best it rained most days I stayed but the staff made everything so pleasant. The experience was truly a relaxing vacation.
    See full review
    Round Indicators
    FellowTraveler717767 10/16/2018 Family

    “Find a better place to stay”

    The Palace was better than Barcelo Bavaro Beach - Adult only. We had to move from Barcelo Bavaro Beach to Barcelo Bavaro Palace where the rooms were cleaner and more updated that the Beach side. When we entered our room at BB Beach, it was dark, filthy, old, smelled musty, and looked like it was a room from the 70's. We went to the front desk and the gentleman that attempted to speak with us basically called me a liar when I told him that the room looked nothing like what I saw on their website. We didn't want to speak with him because he was not the manager. When the female manager came over to speak with us she sent us to check out some rooms on the Palace side and they were much more acceptable for us. Plus on the BB Beach side it was like a spring break atmosphere. Young, loud, raucous, foul language using groups of people - Definitely not what we were expecting when we booked our rooms. We were willing to go to the Palace side and deal with the kids than the young adults. Our experience was not good we spend our whole 1st day there dealing with this horror. The service at BB Palace was lacking as well. No one was overly accommodating, we had issues with our WiFi, just too much to write with all the issues we had. I wouldn't recommend this hotel to anyone. Sorry.. save your money and find somewhere else to stay.
    See full review
    Round Indicators
    Keren B Bristol, United Kingdom. 10/16/2018 Family

    “Amazing!!!”

    Stayed her October for one week. We were a family of 6 from age 18 upwards. The hotel was simply lovely. Very big but easy to walk around or via the small train. On checking in we were supplied with complimentary drinks and quickly takent to our room given and given a running commentary of the resort along the way. Rooms were lovely and we stayed in block 8 which was probably a bit further away but the view and terrace we had was stunning. We looked out on a lake and the golf course. Turtles and various birds and fish would greet us every morning. Resort was spotless clean and had beautiful water ways buzzing with wildlife. Bars good. Sports bar good atmosphere and alway had plenty of food if needed a snack. Our favourite bar was the Carey's bar by the reception. The staff were lovely and cocktails were the best. The all you can eat restuarant was good, food very good variety from breakfast to dinner. All fresh . Champagne great but white wine no so.. Tried 3 alcarte resturants, The Mexican which was great, The Italian also great. The staff were very welcoming and good fun. We also tried the Steak house which wasnt so great. Food ok but atmosphere a bit bland and staff not very friendly. Pool and beach good although lots of seaweed on beach. Pool nice. Lots of sunbeds available. No cash accepted throughout the hotel so had to pay by card or via room. This was fine but keep an eye on what you spend. We booked 2 trips one was the boogie buggies , very good fun and a good few hours out. Would def recommend. Also the Samona Island trip. Spent most of our day travelling on various means of transport. This was quite an expensive trip and would not do again. Buggies much more fun and alot cheaper. All in all a lovely place. The only downside i would say is Reception staff not very friendly and english not great. Some of bar staff not friendly especially around pool bar where the English seem to be ignored. Would return again but probably try a different hotel.
    See full review

    EVALUATION

    Round Indicators
    • october 16 2018
    • Couples

    Escape797999

    “Trust me ! Don’t come here !!!”

    The worst hotel ever that I had all of my life !! And to think that I celebrated the honeymoon with my wife here . Listen to me everyone don’t come trust me you will not gonna have fun . The rooms dirty and dusty you don’t want to touch on nothing. The food ? Something can be here healthy ? And even if not it’s not delicious . No taste . All inclusive? Too far from this ! Mini bar they gonna tell you everyday the refill the drinks. Wait haha haha never happen on my 5 days here !! Now for the important thing on this year do you think that WiFi you need to buy in 12 dollar in day ? Or 30 dollar for 4 days ?hello we in 2018 and the Wi-Fi not working everywhere they can suck your money all day from everything even the bowling and pool they show you for “free” but it’s not !!! The only thing that can be beauty here it’s the pool THATS IT!! So guys please and trust me I’m honest DO NOT COME!!!!

    EVALUATION

    Round Indicators
    • october 16 2018
    • Parsippany, New Jersey
    • Couples

    fahel99

    “it's good...but not that good”

    The hotel was nice, the service for premium was very good. I did travel with my wife for a few days of R&R. We payed for ocean front to get premium service. They gave us two double beds HAHAHA. I did ask for a one king bed but was not available. So sleeping in a double bed wasn't comfortable, we tried to put the two beds together but it didn't work. The room was very nice and good location and it has a jacuzzi on the balcony. The food was ok, just ok. They really focused on the quantity and NOT on the quality. Same goes to the service, many many servers but few of them knew what to do. The beach was fine, lots of seaweeds but they really try to clean it every day, I did see them because I walked on the beach every morning to see the sunrise ( while my wife is still sleeping ). The ocean water was clean and clear in certain spots and really bad in other spots. The restaurants that we had to make reservations for, were ok, nothing to brag about at all, as a matter of fact, when my wife and I were eating in the Italian restaurant, I told my wife : " The only Italian in this restaurant was the music " HAHAHA For some reason, no matter where you eat, buffet or restaurants, they over cook the meat to beyond well done. One really important point I want to focus on, SAFETY , they do not pay attention to safety. I saw in two diffrent times two ladies slip and fell on a wet floor. When they are moping the floors they keep the floors wet and they don't put ANY signs for safety. If they are cleaning the big hallways in the hotel, the eating areas/ cafeterias or even in your room, please be careful of that. We met another couple from Canada, they were very nice, when we were talking about the hotel, they gave it 3 stars. My wife and I agree with them, 3 stars is more like it because the hotel is good...... but not that good

    EVALUATION

    Round Indicators
    • october 16 2018
    • Queens, New York
    • Friends getaway

    Pippa2Fly

    “Fantastic Stay!”

    This place is a paradise. The staff were wonderful and pleasant constantly. The weather was not the best it rained most days I stayed but the staff made everything so pleasant. The experience was truly a relaxing vacation.

    EVALUATION

    Round Indicators
    • october 16 2018
    • Family

    FellowTraveler717767

    “Find a better place to stay”

    The Palace was better than Barcelo Bavaro Beach - Adult only. We had to move from Barcelo Bavaro Beach to Barcelo Bavaro Palace where the rooms were cleaner and more updated that the Beach side. When we entered our room at BB Beach, it was dark, filthy, old, smelled musty, and looked like it was a room from the 70's. We went to the front desk and the gentleman that attempted to speak with us basically called me a liar when I told him that the room looked nothing like what I saw on their website. We didn't want to speak with him because he was not the manager. When the female manager came over to speak with us she sent us to check out some rooms on the Palace side and they were much more acceptable for us. Plus on the BB Beach side it was like a spring break atmosphere. Young, loud, raucous, foul language using groups of people - Definitely not what we were expecting when we booked our rooms. We were willing to go to the Palace side and deal with the kids than the young adults. Our experience was not good we spend our whole 1st day there dealing with this horror. The service at BB Palace was lacking as well. No one was overly accommodating, we had issues with our WiFi, just too much to write with all the issues we had. I wouldn't recommend this hotel to anyone. Sorry.. save your money and find somewhere else to stay.

    EVALUATION

    Round Indicators
    • october 16 2018
    • Bristol, United Kingdom
    • Family

    Keren B

    “Amazing!!!”

    Stayed her October for one week. We were a family of 6 from age 18 upwards. The hotel was simply lovely. Very big but easy to walk around or via the small train. On checking in we were supplied with complimentary drinks and quickly takent to our room given and given a running commentary of the resort along the way. Rooms were lovely and we stayed in block 8 which was probably a bit further away but the view and terrace we had was stunning. We looked out on a lake and the golf course. Turtles and various birds and fish would greet us every morning. Resort was spotless clean and had beautiful water ways buzzing with wildlife. Bars good. Sports bar good atmosphere and alway had plenty of food if needed a snack. Our favourite bar was the Carey's bar by the reception. The staff were lovely and cocktails were the best. The all you can eat restuarant was good, food very good variety from breakfast to dinner. All fresh . Champagne great but white wine no so.. Tried 3 alcarte resturants, The Mexican which was great, The Italian also great. The staff were very welcoming and good fun. We also tried the Steak house which wasnt so great. Food ok but atmosphere a bit bland and staff not very friendly. Pool and beach good although lots of seaweed on beach. Pool nice. Lots of sunbeds available. No cash accepted throughout the hotel so had to pay by card or via room. This was fine but keep an eye on what you spend. We booked 2 trips one was the boogie buggies , very good fun and a good few hours out. Would def recommend. Also the Samona Island trip. Spent most of our day travelling on various means of transport. This was quite an expensive trip and would not do again. Buggies much more fun and alot cheaper. All in all a lovely place. The only downside i would say is Reception staff not very friendly and english not great. Some of bar staff not friendly especially around pool bar where the English seem to be ignored. Would return again but probably try a different hotel.

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