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Barceló Hotel Beach Bávaro Palace Deluxe
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Map and location

Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  

How do I get to the hotel?

T + 1 809 686 5797

bavaro@barcelo.com

Points of Interest

11 mi Punta Cana International Airport

383 yards The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

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Guest reviews.

There is no better expert than a traveller.

Barceló Bávaro Palace

4.0/5 Round Indicators
| 20076 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

52% Complete

10465

Very good

25% Complete

5112

Average

11% Complete

2288

Poor

5% Complete

1187

Very poor

5% Complete

1024

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    Round Indicators
    Sarah G Sacramento, California. 06/16/2019 Friends getaway

    “Birthday Trip!!!!”

    It was my first time in Punta cana and at a resort!!! The resort was beautiful! The staff had great customer service! We had dinner reservation one night at one of the restaurant. The host Franchesca Richardson was great! She answered questions we had, and even took pictures of our group. By her being so friendly and having good customer service. We ask her to take a picture with us.
    See full review
    Round Indicators
    antoniocG6350AK Dominican Republic. 06/15/2019 Family

    “Awesome hotel. Worse night shows ever! ”

    Nice hotel but night shows are a complete waste of time. The worse ever!. No interaction, cheap broadway imitation. All lip singing and bad! A 4 stars hotel should have a better animation. Entertainment activities not worthy.
    See full review
    Round Indicators
    NorthStar667730 06/15/2019 Family

    “Just "okay"”

    If you're a foodie, don't come here. The food wasn't very good. There didn't appear to be any specified quiet hours. I was often awakened in the middle of the night by loud unruly guests who were yelling and banging on doors. The bathroom doors were pretty "see through" so not much privacy was provided. The rooms were clean though and the resort felt very safe. Beautiful resort. Just wished there were enforced quiet hours, better food, bathroom doors that allowed privacy, less flies in the buffet restaurants and more organized buffet hosts. They didn't lead you to a table. So the bigger your family, the harder it was to find a table. Also, the buffet restaurants as well as the specialty didn't offer specialty drinks (just champagne, wine and beer).
    See full review
    Round Indicators
    Tony1215 06/15/2019 Couples

    “Beautiful beach and rooms, questionable staff.”

    This resort has a perfect beach with very calm water and the right temperature. The rooms were very well maintained, and some of the staff were helpful. The free food at the restaurants was pretty disappointing and many felt tasteless. The drinks at the cigar bar however are great. The resort serves free alcohol at many spots, but this was not a decent quality one, and we felt sick. Stick to the name brand ones. Some of the staff seemed pretty rude and discourteous and even spoke out loudly at us. They behaved like they were paying us money to stay in the resort.
    See full review
    Round Indicators
    tml121076 Cincinnati, Ohio. 06/15/2019 Family

    “Good vacation, room for improvement.”

    Just returned from a 5 night stay with my wife and two daughters ages 10 and 12. We stayed NON-Premium. Wanted to share our experience at this resort. I will try to be as detailed as I can be to be as helpful to others as possible. I would like to preface my review with demographics: I am a down to earth, 40ish middle class midwesterner who is not nitpicky, not a food snob and can easily brush off small problems. We are good tippers, generally offering $1 for a drink or a few bucks for great service. I will compare this facility to places such as: Valentin Imperial, RM Riu Palace, Jamaica Secrets the Vine, Cancun Majestic Colonial, Punta Cana Arrival and check in went very well, taking about 15 minutes. A bellhop grabbed our luggage, took us to the closest bar to get drinks and then gave us a quick tour of the main building on our way to our room. ROOM: We stayed in a family room, #8234. Highly recommend this room and/or building due to privacy on the parent's side balcony and relative closeness to everything. Downside of the privacy was lack of good views, but that didn't bother us at all. We did have a few mechanical issues with the room. The parent's side door would jam and not re-open without force. I went to guest services and this was repaired immediately. Our ironing board broke and with a visit to guest services, it too was repaired immediately. We also found many tiny little bugs on the desk area in the kid's room where they had left some crumbs. We smashed them all, cleaned up the food bits and waited a day but they came back. This time I decided to call guest services but she thought I was asking about mailing a letter. When she sensed I got a bit frustrated with the language barrier, she said she would call me back. She didn't as I suspected. I walked over to guest services again and they addressed it by sending a cleaning crew for a deep clean of the room. This worked for most of the duration of our stay but the bugs returned on our last day. Room for improvement. On a side note here, our cleaning personnel did a great job of cleaning the room every day. Unfortunately we had to tell guest services to bring us more water when we ran low. I don't believe we should have had to ask for this. Oh... And be prepared for housekeeping to show up at 10pm for some reason or another. They scared the crap out of us on the first night when they came in the room while we had just laid down to sleep. We kindly turned them away and put up the DND sign thereafter when we went to bed. RESTAURANTS/DINNER RESERVATIONS: I forgot to make dinner reservations on the first day. Second day I went to guest services to do so but didn't bring the cards they give you at check in. So they didn't let me make reservations for anything but the current day. They got us into the golf course restaurant that night at 7:15. It was a very good meal with good service. Third day I brought my cards and got two more reservations for Coral and Santa Fe both for 6:15 time slots. Both restaurants provided good food and good service. At both places we were all offered a second entree after finishing the first. MAIN BUFFET: We at at the buffet every day for breakfast and lunch as well as a few dinners. Food here can be hit or miss. For example, one morning the bacon was pretty good, the next day it was awful. Most of the dishes were pretty good. I like to try unusual items and was not disappointed by the mussels, rabbit, some small bird labeled Beef Wellington (🤣🤣) that was probably a dove of some sort as well as other seafood items. The service here is not what we have been accustomed to at other resorts. While there is a self serve beverage station with pop, beer, wine and coffee, there is no water. They bring that by the pitcher to your table but usually we had to flag down a staff member and ask for it. Sometimes it would be half way through our meal before we would get any. One morning we went there a bit later around 9:30 and were re-directed to Santa Fe upstairs because the main buffet was full. Were we disappointed with the very long lines at only one omlette station. All the hot food items were empty trays and there was no where to sit. We grabbed some fruit and headed to the pool. Room for improvement. SPORTS BAR: The food here was not very good. My kids thought the burgers were ok though. The hot dogs had an "interesting" taste that I didn't like. I understand though that we are not in the US. Lol. Most hot foods on the sports bar buffet tasted like it was either over cooked or had sat out too long. We had an unfortunate experience here that was a bit alarming. My daughter knocked over her glass ice cream bowl and it shattered on the floor. There was a woman sitting nearby that was hit by a glass shard in her leg causing her to get cut on her shin. Not a bad cut, but one of those that bleed a lot. Through all the commotion, not one person came over to assist. I ended up cleaning up most of the mess while the cut victim's family tended to her. Someone went to ask for help and finally someone came over to finish cleanup. Two men who appeared to be managers came over. When asked if there was a first aid kit nearby, they said the lady would have to go up front to see the doctor. SERIOUSLY?? I don't know how it turned out....we apologized profusely to the victim and her family as we had to catch our ride back to the airport. Room for improvement. POOL/BEACH AREAS: We spent most of our time at the pool in front of the main buffet. There was little or no drink service here... We were a bit put off by that. However the bartenders at the pool bar in between the buffets did a very good job although not as friendly or talkative as what we have experienced at other resorts. The beach was very clean and neat with a great view up and down the beach. This resort has more beach frontage than I have seen at any resort we have been to! I would guess a quarter mile or more. Be prepared to play the seat saving game at the pool. Get there by ten to get your seats. This is common at all places we have visited though. We visited both the kid's water park and the pirate ship water park. You will get 1 free day at the pirate ship park as a non premium member. Take advantage of this. We had a few hours of good fun here. Also there was great drink service in that area. I once asked for two beers and she brought me 4. Lol. SAFETY: During this time where the American media has decided to over emphasize bad things that can happen when out of the country, I'll say that we didn't die or even get sick. We felt perfectly safe. We all walked places together and were cautious about drinks but that's usual practice for us anyway. SUMMARY: I would rate the facility 3/5 for cleanliness and extravagance. If not for the room issues, it would be 4/5. For the staff: 5/5 for the Guest Services office staff, 3/5 for drink/food service members. Of all the places we have been, the English here was very rough and gave us some challenges throughout our stay. Also, maybe we have been spoiled at previous places, but compared to past trips, general service here was sub-par. I would say that food was on par. You'll never go anywhere where everything served was perfect. If offered the opportunity to return to this resort or try another, I would try another.
    See full review

    EVALUATION

    Round Indicators
    • june 16 2019
    • Sacramento, California
    • Friends getaway

    Sarah G

    “Birthday Trip!!!!”

    It was my first time in Punta cana and at a resort!!! The resort was beautiful! The staff had great customer service! We had dinner reservation one night at one of the restaurant. The host Franchesca Richardson was great! She answered questions we had, and even took pictures of our group. By her being so friendly and having good customer service. We ask her to take a picture with us.

    EVALUATION

    Round Indicators
    • june 15 2019
    • Dominican Republic
    • Family

    antoniocG6350AK

    “Awesome hotel. Worse night shows ever! ”

    Nice hotel but night shows are a complete waste of time. The worse ever!. No interaction, cheap broadway imitation. All lip singing and bad! A 4 stars hotel should have a better animation. Entertainment activities not worthy.

    EVALUATION

    Round Indicators
    • june 15 2019
    • Family

    NorthStar667730

    “Just "okay"”

    If you're a foodie, don't come here. The food wasn't very good. There didn't appear to be any specified quiet hours. I was often awakened in the middle of the night by loud unruly guests who were yelling and banging on doors. The bathroom doors were pretty "see through" so not much privacy was provided. The rooms were clean though and the resort felt very safe. Beautiful resort. Just wished there were enforced quiet hours, better food, bathroom doors that allowed privacy, less flies in the buffet restaurants and more organized buffet hosts. They didn't lead you to a table. So the bigger your family, the harder it was to find a table. Also, the buffet restaurants as well as the specialty didn't offer specialty drinks (just champagne, wine and beer).

    EVALUATION

    Round Indicators
    • june 15 2019
    • Couples

    Tony1215

    “Beautiful beach and rooms, questionable staff.”

    This resort has a perfect beach with very calm water and the right temperature. The rooms were very well maintained, and some of the staff were helpful. The free food at the restaurants was pretty disappointing and many felt tasteless. The drinks at the cigar bar however are great. The resort serves free alcohol at many spots, but this was not a decent quality one, and we felt sick. Stick to the name brand ones. Some of the staff seemed pretty rude and discourteous and even spoke out loudly at us. They behaved like they were paying us money to stay in the resort.

    EVALUATION

    Round Indicators
    • june 15 2019
    • Cincinnati, Ohio
    • Family

    tml121076

    “Good vacation, room for improvement.”

    Just returned from a 5 night stay with my wife and two daughters ages 10 and 12. We stayed NON-Premium. Wanted to share our experience at this resort. I will try to be as detailed as I can be to be as helpful to others as possible. I would like to preface my review with demographics: I am a down to earth, 40ish middle class midwesterner who is not nitpicky, not a food snob and can easily brush off small problems. We are good tippers, generally offering $1 for a drink or a few bucks for great service. I will compare this facility to places such as: Valentin Imperial, RM Riu Palace, Jamaica Secrets the Vine, Cancun Majestic Colonial, Punta Cana Arrival and check in went very well, taking about 15 minutes. A bellhop grabbed our luggage, took us to the closest bar to get drinks and then gave us a quick tour of the main building on our way to our room. ROOM: We stayed in a family room, #8234. Highly recommend this room and/or building due to privacy on the parent's side balcony and relative closeness to everything. Downside of the privacy was lack of good views, but that didn't bother us at all. We did have a few mechanical issues with the room. The parent's side door would jam and not re-open without force. I went to guest services and this was repaired immediately. Our ironing board broke and with a visit to guest services, it too was repaired immediately. We also found many tiny little bugs on the desk area in the kid's room where they had left some crumbs. We smashed them all, cleaned up the food bits and waited a day but they came back. This time I decided to call guest services but she thought I was asking about mailing a letter. When she sensed I got a bit frustrated with the language barrier, she said she would call me back. She didn't as I suspected. I walked over to guest services again and they addressed it by sending a cleaning crew for a deep clean of the room. This worked for most of the duration of our stay but the bugs returned on our last day. Room for improvement. On a side note here, our cleaning personnel did a great job of cleaning the room every day. Unfortunately we had to tell guest services to bring us more water when we ran low. I don't believe we should have had to ask for this. Oh... And be prepared for housekeeping to show up at 10pm for some reason or another. They scared the crap out of us on the first night when they came in the room while we had just laid down to sleep. We kindly turned them away and put up the DND sign thereafter when we went to bed. RESTAURANTS/DINNER RESERVATIONS: I forgot to make dinner reservations on the first day. Second day I went to guest services to do so but didn't bring the cards they give you at check in. So they didn't let me make reservations for anything but the current day. They got us into the golf course restaurant that night at 7:15. It was a very good meal with good service. Third day I brought my cards and got two more reservations for Coral and Santa Fe both for 6:15 time slots. Both restaurants provided good food and good service. At both places we were all offered a second entree after finishing the first. MAIN BUFFET: We at at the buffet every day for breakfast and lunch as well as a few dinners. Food here can be hit or miss. For example, one morning the bacon was pretty good, the next day it was awful. Most of the dishes were pretty good. I like to try unusual items and was not disappointed by the mussels, rabbit, some small bird labeled Beef Wellington (🤣🤣) that was probably a dove of some sort as well as other seafood items. The service here is not what we have been accustomed to at other resorts. While there is a self serve beverage station with pop, beer, wine and coffee, there is no water. They bring that by the pitcher to your table but usually we had to flag down a staff member and ask for it. Sometimes it would be half way through our meal before we would get any. One morning we went there a bit later around 9:30 and were re-directed to Santa Fe upstairs because the main buffet was full. Were we disappointed with the very long lines at only one omlette station. All the hot food items were empty trays and there was no where to sit. We grabbed some fruit and headed to the pool. Room for improvement. SPORTS BAR: The food here was not very good. My kids thought the burgers were ok though. The hot dogs had an "interesting" taste that I didn't like. I understand though that we are not in the US. Lol. Most hot foods on the sports bar buffet tasted like it was either over cooked or had sat out too long. We had an unfortunate experience here that was a bit alarming. My daughter knocked over her glass ice cream bowl and it shattered on the floor. There was a woman sitting nearby that was hit by a glass shard in her leg causing her to get cut on her shin. Not a bad cut, but one of those that bleed a lot. Through all the commotion, not one person came over to assist. I ended up cleaning up most of the mess while the cut victim's family tended to her. Someone went to ask for help and finally someone came over to finish cleanup. Two men who appeared to be managers came over. When asked if there was a first aid kit nearby, they said the lady would have to go up front to see the doctor. SERIOUSLY?? I don't know how it turned out....we apologized profusely to the victim and her family as we had to catch our ride back to the airport. Room for improvement. POOL/BEACH AREAS: We spent most of our time at the pool in front of the main buffet. There was little or no drink service here... We were a bit put off by that. However the bartenders at the pool bar in between the buffets did a very good job although not as friendly or talkative as what we have experienced at other resorts. The beach was very clean and neat with a great view up and down the beach. This resort has more beach frontage than I have seen at any resort we have been to! I would guess a quarter mile or more. Be prepared to play the seat saving game at the pool. Get there by ten to get your seats. This is common at all places we have visited though. We visited both the kid's water park and the pirate ship water park. You will get 1 free day at the pirate ship park as a non premium member. Take advantage of this. We had a few hours of good fun here. Also there was great drink service in that area. I once asked for two beers and she brought me 4. Lol. SAFETY: During this time where the American media has decided to over emphasize bad things that can happen when out of the country, I'll say that we didn't die or even get sick. We felt perfectly safe. We all walked places together and were cautious about drinks but that's usual practice for us anyway. SUMMARY: I would rate the facility 3/5 for cleanliness and extravagance. If not for the room issues, it would be 4/5. For the staff: 5/5 for the Guest Services office staff, 3/5 for drink/food service members. Of all the places we have been, the English here was very rough and gave us some challenges throughout our stay. Also, maybe we have been spoiled at previous places, but compared to past trips, general service here was sub-par. I would say that food was on par. You'll never go anywhere where everything served was perfect. If offered the opportunity to return to this resort or try another, I would try another.

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