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Barceló Hotel Beach Bávaro Palace Deluxe
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Map and location

Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  

How do I get to the hotel?

T + 1 809 686 5797

bavaro@barcelo.com

Points of Interest

11 mi Punta Cana International Airport

383 yards The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Bávaro Palace

4.0/5 Round Indicators
| 19548 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

52% Complete

10256

Very good

25% Complete

4969

Average

11% Complete

2198

Poor

5% Complete

1147

Very poor

5% Complete

978

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    Round Indicators
    florenciab299 Cordoba, Argentina. 04/19/2019

    “Normal all inclusive hotel”

    I have to admit personally i expected more. The hotel is beautiful really big,which means that a loot of people go, that brings problem with the table servings, every time we wanted to eat we had to ask for the glasses, napkins, forks and knifes!! And have to wait looong until they brought them... food it was ok, breakfast was the worst part for me, not much. They don’t serve jelly’s or cream cheese!!!! You have many activities to do in the hotel with the entertainment team but you dont know until you go to the place they are. Also you have things to do water sports which is great! The bars are really good! They have a loot of things but if you wanted for eg, corona beer or absolut vodka you had to pay them apart. Thematic restaurants: the mexican, the worst ever! Bad attention, not nice food... the french is excellent, just take in count you hace to pay to go to it, except you are “premium level”. Japanese great, horrible sushi, but the other things awesome! The spanish, my favourite!!! Great attention, you must try the sangria and “crema catalana” for dessert! I think that were all of them. Make your reservations to try all of them!! You can go to the theatre at night but is sooooi boring! Those people dont have any energy! Michael Jackson’s show and the circle one where really good. I recomend the hotel, the beach is the best, you can walk long distances, i leave some pictures!
    See full review
    Round Indicators
    Odyssey34122142876 04/19/2019 Family

    “Another wonderful family vacation!”

    We have been to Barcelo Palace 3 times in the last 4 years. This resort consistently delivers friendly staff, excellent customer service, and maintains a meticulously clean resort. With kids, for us the best part is family rooms that allow separate bedrooms and some have 2 bathrooms. It just ensures a more comfortable vacation for everyone. If you book a premium family suite you are closer to the beach, and the kids have 2 double beds in their room. It costs more but you essentially have 2 rooms together and a larger patio. Premium includes the extras such as the Pirates Island water park & mini golf (which you pay extra for otherwise), and access to the à la carte restaurants without restrictions. You can even reserve your dinners before your arrival by email. We always travel in April and it sunny and hot and seems to rain only at night--perfect!
    See full review
    Round Indicators
    Anonymous27518 Cary, Illinois. 04/18/2019 Family

    “Nice facility BUT be prepared to be treated like garbage if you are American and especially if you do not speak Spanish.”

    We arrived last week and were immediately impressed with the lobby, shopping, pools and crystal blue ocean. That’s where it all changed. They have your money, they don’t care and they talk about you right in front of your face and any little request is answered with NO. I was locked out of my room because the key didn’t work and didn’t feel like walking back ten mins from where I just came from with my child to get a new key. I asked housekeeping if she could let me in, of course a flat no. I used the phone in elevator to call the front desk and they told me to find someone in housekeeping, but I explained she wouldn’t. I went back to get her and asked her to speak with the front desk. I went to call from the elevator again when she ripped the phone from my hand and hung it up and told me to follow her. I had no idea where she was leading me and finally turned around and went back to call the front desk again for help. They did nothing to accommodate me for this hostility and boarderline assult! I also was told at check in I could have my towels swapped in the room as a premium level guest. I called the first morning to get our towels swapped as it rained and and and they got soaked on the patio. I was told NO. I explained what I was told when I checked in, still a flat NO. We went round in circles and then I hung up. The food is mediocre at best with the exception of a the French restaurant and we all had stomach issues the entire trip. You walk probably 10 miles a day just for food because god forbid they actually have food near the kids water park or near the outer buildings. You have to get your own drinks and no one wants to get you anything to drink in the buffet where you actually need their help. The staff is so rude, it’s appaulling and everyone looks miserable.
    See full review
    Round Indicators
    Seaside59887787355 New York City, New York. 04/18/2019 Friends getaway

    “Amazing”

    I stay with friends as a birthday celebration. Everything was great. The staff is wonderful, only one thing I would have to say is that the room could be a little more clean. Other than that everything else was beautiful. The food was good.
    See full review
    Round Indicators
    Pathfinder364165 04/18/2019 Family

    “Breathtakingly beautiful!”

    The best resort in town, hands down!! Do not miss Kyoto, Mexico Lindo. Buffet location and food was amazing. Friendly and fun staff. The theater is great though sound quality needs improvement. Best resort in town, hands down!!
    See full review

    EVALUATION

    Round Indicators
    • april 19 2019
    • Cordoba, Argentina

    florenciab299

    “Normal all inclusive hotel”

    I have to admit personally i expected more. The hotel is beautiful really big,which means that a loot of people go, that brings problem with the table servings, every time we wanted to eat we had to ask for the glasses, napkins, forks and knifes!! And have to wait looong until they brought them... food it was ok, breakfast was the worst part for me, not much. They don’t serve jelly’s or cream cheese!!!! You have many activities to do in the hotel with the entertainment team but you dont know until you go to the place they are. Also you have things to do water sports which is great! The bars are really good! They have a loot of things but if you wanted for eg, corona beer or absolut vodka you had to pay them apart. Thematic restaurants: the mexican, the worst ever! Bad attention, not nice food... the french is excellent, just take in count you hace to pay to go to it, except you are “premium level”. Japanese great, horrible sushi, but the other things awesome! The spanish, my favourite!!! Great attention, you must try the sangria and “crema catalana” for dessert! I think that were all of them. Make your reservations to try all of them!! You can go to the theatre at night but is sooooi boring! Those people dont have any energy! Michael Jackson’s show and the circle one where really good. I recomend the hotel, the beach is the best, you can walk long distances, i leave some pictures!

    EVALUATION

    Round Indicators
    • april 19 2019
    • Family

    Odyssey34122142876

    “Another wonderful family vacation!”

    We have been to Barcelo Palace 3 times in the last 4 years. This resort consistently delivers friendly staff, excellent customer service, and maintains a meticulously clean resort. With kids, for us the best part is family rooms that allow separate bedrooms and some have 2 bathrooms. It just ensures a more comfortable vacation for everyone. If you book a premium family suite you are closer to the beach, and the kids have 2 double beds in their room. It costs more but you essentially have 2 rooms together and a larger patio. Premium includes the extras such as the Pirates Island water park & mini golf (which you pay extra for otherwise), and access to the à la carte restaurants without restrictions. You can even reserve your dinners before your arrival by email. We always travel in April and it sunny and hot and seems to rain only at night--perfect!

    EVALUATION

    Round Indicators
    • april 18 2019
    • Cary, Illinois
    • Family

    Anonymous27518

    “Nice facility BUT be prepared to be treated like garbage if you are American and especially if you do not speak Spanish.”

    We arrived last week and were immediately impressed with the lobby, shopping, pools and crystal blue ocean. That’s where it all changed. They have your money, they don’t care and they talk about you right in front of your face and any little request is answered with NO. I was locked out of my room because the key didn’t work and didn’t feel like walking back ten mins from where I just came from with my child to get a new key. I asked housekeeping if she could let me in, of course a flat no. I used the phone in elevator to call the front desk and they told me to find someone in housekeeping, but I explained she wouldn’t. I went back to get her and asked her to speak with the front desk. I went to call from the elevator again when she ripped the phone from my hand and hung it up and told me to follow her. I had no idea where she was leading me and finally turned around and went back to call the front desk again for help. They did nothing to accommodate me for this hostility and boarderline assult! I also was told at check in I could have my towels swapped in the room as a premium level guest. I called the first morning to get our towels swapped as it rained and and and they got soaked on the patio. I was told NO. I explained what I was told when I checked in, still a flat NO. We went round in circles and then I hung up. The food is mediocre at best with the exception of a the French restaurant and we all had stomach issues the entire trip. You walk probably 10 miles a day just for food because god forbid they actually have food near the kids water park or near the outer buildings. You have to get your own drinks and no one wants to get you anything to drink in the buffet where you actually need their help. The staff is so rude, it’s appaulling and everyone looks miserable.

    EVALUATION

    Round Indicators
    • april 18 2019
    • New York City, New York
    • Friends getaway

    Seaside59887787355

    “Amazing”

    I stay with friends as a birthday celebration. Everything was great. The staff is wonderful, only one thing I would have to say is that the room could be a little more clean. Other than that everything else was beautiful. The food was good.

    EVALUATION

    Round Indicators
    • april 18 2019
    • Family

    Pathfinder364165

    “Breathtakingly beautiful!”

    The best resort in town, hands down!! Do not miss Kyoto, Mexico Lindo. Buffet location and food was amazing. Friendly and fun staff. The theater is great though sound quality needs improvement. Best resort in town, hands down!!

    Barceló Hotel Beach Bávaro Palace Deluxe

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