Barceló Hotel Beach Bávaro Palace Deluxe
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Map and location

Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  


Points of Interest

11 mi Punta Cana International Airport

383 yards The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Bávaro Palace

4.0/5 Round Indicators
| 19869 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

52% Complete

10384

Very good

25% Complete

5054

Average

11% Complete

2252

Poor

5% Complete

1174

Very poor

5% Complete

1005

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    Round Indicators
    MichaelM18829 05/23/2019 Business

    “ok getaway”

    beaches and pools were great. Food needs improvement. room were clean but very dated. the buffets were terrible for food quality and the amount of flies on the food. open air food should be covered to keep flies off
    Round Indicators
    NorthStar38132126477 05/23/2019 Couples

    “Expectation vs reality”

    When we arrived at the resort our room was not even ready, they told us to go have a bite to eat and come back that the room should be ready. Once we got our room we did not have the King bed requested. The gentleman called in the office and advises we needed a rom change to go back the next morning. The next day we went back to the front desk and they advised us that there is no room ready for us until the following day. We ended up just staying in the room since we were leaving the following day. Everything else was good.
    Round Indicators
    Christietravels86 05/23/2019 Family

    “Worst vacation of my life in hindsight”

    Check in was timely and appropriate, staff knew English well. Drink was offered upon checking in but it was either watered down or non alcoholic. Room was nice but did not have mini bar other than a few beers. TV did not work all the time. This was not a problem unless it was time to fall asleep as we didn’t spend much time in the room. Our shower did not drain appropriately and the water would overflow into the bathroom floor because the surface was flat. The only way to fix the shower from over flowing was to turn the water off in the middle of the shower, wait several minutes and then resume. This was annoying. Also as other reviewers have mentioned the alcoholic drinks were watered down so much. All of the beverages including the wine and the champagne were watered down. It was absolutely unacceptable considering the price tag. There was no bar service at the restaurants for alcoholic drinks other than wine or beer. Again, unacceptable for an all inclusive. Last but certainly not least, my husband, my toddler and myself all got the Coxsacke virus (Hand foot and mouth disease) from most likely the pool water. My husband went to the hospital because his symptoms were so bad. It’s disgusting how awful we all felt and it is disappointing the Barcelo brand doesn’t keep their pools chlorinated and properly cared for enough to kill a very common virus that has the potential to run rampant, especially when young children are around. I have been to many all inclusives and would not return nor would I recommend this place to anyone.It is rare I write reviews but I am beyond dissatisfied and really feel it is necessary to warn anyone traveling to this resort- especially with young children. BEWARE!
    Round Indicators
    Guide04053665241 05/23/2019 Business

    “Beautiful Country but alot to learn about food...at least American food..”

    This hotel is Beautiful , the customer service was alright..there is always room for improvement...The pools and entertainment was really nice... The escape room was a weird experience the guy there was rude and mocking us the whole time... The dolphin excursion was unsafe and very slippery , this would never happen in the U.S. they would be so scared they would be sued ...That algae on the steps was so dangerous...
    Round Indicators
    Juan W 05/22/2019 Couples

    “Our stay”

    Location was perfect staff were very nice the management team were all very helpful.the pool bartenders really made our experience better.the food was the only disappointment and the only reason we probably will look for a different resort for our next stay in Punta cana we love food and to stay 7 to 10 days somewhere food has to be right

    EVALUATION

    Round Indicators

    • may 23 2019
    • Business

    MichaelM18829

    “ok getaway”


    beaches and pools were great. Food needs improvement. room were clean but very dated. the buffets were terrible for food quality and the amount of flies on the food. open air food should be covered to keep flies off


    EVALUATION

    Round Indicators

    • may 23 2019
    • Couples

    NorthStar38132126477

    “Expectation vs reality”


    When we arrived at the resort our room was not even ready, they told us to go have a bite to eat and come back that the room should be ready. Once we got our room we did not have the King bed requested. The gentleman called in the office and advises we needed a rom change to go back the next morning. The next day we went back to the front desk and they advised us that there is no room ready for us until the following day. We ended up just staying in the room since we were leaving the following day. Everything else was good.


    EVALUATION

    Round Indicators

    • may 23 2019
    • Family

    Christietravels86

    “Worst vacation of my life in hindsight”


    Check in was timely and appropriate, staff knew English well. Drink was offered upon checking in but it was either watered down or non alcoholic. Room was nice but did not have mini bar other than a few beers. TV did not work all the time. This was not a problem unless it was time to fall asleep as we didn’t spend much time in the room. Our shower did not drain appropriately and the water would overflow into the bathroom floor because the surface was flat. The only way to fix the shower from over flowing was to turn the water off in the middle of the shower, wait several minutes and then resume. This was annoying. Also as other reviewers have mentioned the alcoholic drinks were watered down so much. All of the beverages including the wine and the champagne were watered down. It was absolutely unacceptable considering the price tag. There was no bar service at the restaurants for alcoholic drinks other than wine or beer. Again, unacceptable for an all inclusive. Last but certainly not least, my husband, my toddler and myself all got the Coxsacke virus (Hand foot and mouth disease) from most likely the pool water. My husband went to the hospital because his symptoms were so bad. It’s disgusting how awful we all felt and it is disappointing the Barcelo brand doesn’t keep their pools chlorinated and properly cared for enough to kill a very common virus that has the potential to run rampant, especially when young children are around. I have been to many all inclusives and would not return nor would I recommend this place to anyone.It is rare I write reviews but I am beyond dissatisfied and really feel it is necessary to warn anyone traveling to this resort- especially with young children. BEWARE!


    EVALUATION

    Round Indicators

    • may 23 2019
    • Business

    Guide04053665241

    “Beautiful Country but alot to learn about food...at least American food..”


    This hotel is Beautiful , the customer service was alright..there is always room for improvement...The pools and entertainment was really nice... The escape room was a weird experience the guy there was rude and mocking us the whole time... The dolphin excursion was unsafe and very slippery , this would never happen in the U.S. they would be so scared they would be sued ...That algae on the steps was so dangerous...


    EVALUATION

    Round Indicators

    • may 22 2019
    • Couples

    Juan W

    “Our stay”


    Location was perfect staff were very nice the management team were all very helpful.the pool bartenders really made our experience better.the food was the only disappointment and the only reason we probably will look for a different resort for our next stay in Punta cana we love food and to stay 7 to 10 days somewhere food has to be right


    Barceló Hotel Beach Bávaro Palace Deluxe

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