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Barceló Hotel Beach Bávaro Palace Deluxe
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Map and location

Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  


Points of Interest

11 mi Punta Cana International Airport

383 yards The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Bávaro Palace

4.0/5 Round Indicators
| 21010 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

52% Complete

10939

Very good

25% Complete

5282

Average

11% Complete

2422

Poor

6% Complete

1264

Very poor

5% Complete

1103

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    Round Indicators
    Q2561IAheather 10/13/2019 Couples

    “Amazing Vacation!”

    Just returned from a week long stay at Barcelo Bavaro. This is our second time at this resort. It was absolutely wonderful!! The beach was stunning and the room was amazing. The food was great too! We found that the customer service has improved and they have even taken steps towards being environmentally friendly (such as reusable cups and paper straws). This resort is very clean and very, very safe. I would this resort in a heartbeat and we will be back next year!!!!
    Round Indicators
    jeanineliongasan 10/11/2019 Business

    “Beautiful Resort in Bavaro, Punta Cana”

    Went to attend a conference. They upgraded us to a beautiful suite, however it was the farthest building away from the Convention Center. I had to buy flip flops ($50) because I was attending a conference and walking back and forth from our suite to the conference was not to do even in flats! I should have taken more swimsuits! Beach and Pool area are beautiful!

    Javier C, General Manager at Barcelo Bavaro Palace, responded to this review
     Dear Guest, Warm regards from the beautiful Punta Cana! We really appreciated your feedback which is received with gratitude we put our greatest interest and value in our guests' opinion which we take into consideration. It is truly a pleasure for us to know that you enjoyed your stay at our resort and that you appreciated the hard work and commitment of our staff; we are aware that it is only because of them that we are able to achieve our goal and provide you a delightful stay. It’s a pleasure to know that in general you were satisfied with the service We would be pleased to welcome you again. Sincerely, Javier Cordero Gilsanz General Manager Barceló Bávaro Palace.

    Round Indicators
    Irena_Baltic London, United Kingdom. 10/11/2019 Couples

    “One of most beautiful beaches!”

    Great choice for those who would love to stay on the palm beach with crystal clear (and clean) water and do some water sports. Early morning further at wild beach you can see some sea turtles. Highly recommend Coral Seafood restaurant.

    Javier C, General Manager at Barcelo Bavaro Palace, responded to this review
     Dear Guest, We would like to thank you for taking the time in giving us your valued comments in regards to your experience in our Hotel. We really appreciated your feedback, which is received it with gratitude since our guests’ opinion in regards to their experience is very important and assistance to us. Thank you so much for your kind comments about our beautiful and paradisiac beach. We hope to have the opportunity to welcome you again and be able to provide you the most memorable stay in the Caribbean. Regards, Javier Cordero Gilsanz General Manager Barceló Bávaro Palace.

    Round Indicators
    Flyer671562 10/10/2019 Family

    “Barcelo Bavaro Palace Food & Drinks quality”

    The food, desserts and drinks lack quality and flavor. Drinks such as the Piña Colada and Daiquiri were not frozen and it lacked flavor. I was hesitant in booking at this hotel due to the bad reviews on the food and drinks. Time to replace the head chef.

    Javier C, General Manager at Barcelo Bavaro Palace, responded to this review
     Dear Guest, Thank you very much for having chosen Barceló Bávaro Palace for your vacation and for taking the time to share your impressions about your stay with us. Thanks for letting us know your feedback on the services that were not at your total satisfaction. Your suggestions have already been transmitted to our head department, who is working on improvements. The total satisfaction of our guests is our main objective; that is why we are constantly in pursuit of excellence. It is a pleasure to know you would stay with us in the future and be assured that we would feel great of welcoming you back in our little Caribbean paradise once you decide to return to Punta Cana. Regards, Javier Cordero Gilsanz General Manager Barceló Bávaro Palace.

    Round Indicators
    businesstraveler978 Fort Lauderdale, Florida. 10/09/2019 Couples

    “Gorgeous beach”

    Relaxing and nice to not worry about paying for meals and drinks. Staff is friendly but do not speak English very well. Beach at the hotel is gorgeous and quiet if you're not close to the pool area. Beware of the hotel spa credit, they will try to screw you when you check out!!!

    Javier C, General Manager at Barcelo Bavaro Palace, responded to this review
     Dear Guest, We appreciate the observations concerning the service and we are sorry that we were not able to impress you with them. Please let this not be a motive to not stay with us in the future. Even though I can assure you that we continuously work with our staff in order to improve the quality of our services. We can assure you that we will be giving the matters the proper attention and corrective measures are going to be taken with the executive involved; we would be glad, if you give us another chance in the future to convince you of our qualities and to demonstrate you that we are really improving daily. Best Regards, Javier Cordero Gilsanz General Manager Barceló Bávaro Palace.

    EVALUATION

    Round Indicators

    • october 13 2019
    • Couples

    Q2561IAheather

    “Amazing Vacation!”


    Just returned from a week long stay at Barcelo Bavaro. This is our second time at this resort. It was absolutely wonderful!! The beach was stunning and the room was amazing. The food was great too! We found that the customer service has improved and they have even taken steps towards being environmentally friendly (such as reusable cups and paper straws). This resort is very clean and very, very safe. I would this resort in a heartbeat and we will be back next year!!!!


    EVALUATION

    Round Indicators

    • october 11 2019
    • Business

    jeanineliongasan

    “Beautiful Resort in Bavaro, Punta Cana”


    Went to attend a conference. They upgraded us to a beautiful suite, however it was the farthest building away from the Convention Center. I had to buy flip flops ($50) because I was attending a conference and walking back and forth from our suite to the conference was not to do even in flats! I should have taken more swimsuits! Beach and Pool area are beautiful!


    Javier C, General Manager at Barcelo Bavaro Palace, responded to this review
    Dear Guest, Warm regards from the beautiful Punta Cana! We really appreciated your feedback which is received with gratitude we put our greatest interest and value in our guests' opinion which we take into consideration. It is truly a pleasure for us to know that you enjoyed your stay at our resort and that you appreciated the hard work and commitment of our staff; we are aware that it is only because of them that we are able to achieve our goal and provide you a delightful stay. It’s a pleasure to know that in general you were satisfied with the service We would be pleased to welcome you again. Sincerely, Javier Cordero Gilsanz General Manager Barceló Bávaro Palace.

    EVALUATION

    Round Indicators

    • october 11 2019
    • London, United Kingdom
    • Couples

    Irena_Baltic

    “One of most beautiful beaches!”


    Great choice for those who would love to stay on the palm beach with crystal clear (and clean) water and do some water sports. Early morning further at wild beach you can see some sea turtles. Highly recommend Coral Seafood restaurant.


    Javier C, General Manager at Barcelo Bavaro Palace, responded to this review
    Dear Guest, We would like to thank you for taking the time in giving us your valued comments in regards to your experience in our Hotel. We really appreciated your feedback, which is received it with gratitude since our guests’ opinion in regards to their experience is very important and assistance to us. Thank you so much for your kind comments about our beautiful and paradisiac beach. We hope to have the opportunity to welcome you again and be able to provide you the most memorable stay in the Caribbean. Regards, Javier Cordero Gilsanz General Manager Barceló Bávaro Palace.

    EVALUATION

    Round Indicators

    • october 10 2019
    • Family

    Flyer671562

    “Barcelo Bavaro Palace Food & Drinks quality”


    The food, desserts and drinks lack quality and flavor. Drinks such as the Piña Colada and Daiquiri were not frozen and it lacked flavor. I was hesitant in booking at this hotel due to the bad reviews on the food and drinks. Time to replace the head chef.


    Javier C, General Manager at Barcelo Bavaro Palace, responded to this review
    Dear Guest, Thank you very much for having chosen Barceló Bávaro Palace for your vacation and for taking the time to share your impressions about your stay with us. Thanks for letting us know your feedback on the services that were not at your total satisfaction. Your suggestions have already been transmitted to our head department, who is working on improvements. The total satisfaction of our guests is our main objective; that is why we are constantly in pursuit of excellence. It is a pleasure to know you would stay with us in the future and be assured that we would feel great of welcoming you back in our little Caribbean paradise once you decide to return to Punta Cana. Regards, Javier Cordero Gilsanz General Manager Barceló Bávaro Palace.

    EVALUATION

    Round Indicators

    • october 9 2019
    • Fort Lauderdale, Florida
    • Couples

    businesstraveler978

    “Gorgeous beach”


    Relaxing and nice to not worry about paying for meals and drinks. Staff is friendly but do not speak English very well. Beach at the hotel is gorgeous and quiet if you're not close to the pool area. Beware of the hotel spa credit, they will try to screw you when you check out!!!


    Javier C, General Manager at Barcelo Bavaro Palace, responded to this review
    Dear Guest, We appreciate the observations concerning the service and we are sorry that we were not able to impress you with them. Please let this not be a motive to not stay with us in the future. Even though I can assure you that we continuously work with our staff in order to improve the quality of our services. We can assure you that we will be giving the matters the proper attention and corrective measures are going to be taken with the executive involved; we would be glad, if you give us another chance in the future to convince you of our qualities and to demonstrate you that we are really improving daily. Best Regards, Javier Cordero Gilsanz General Manager Barceló Bávaro Palace.

    Barceló Hotel Beach Bávaro Palace Deluxe

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