Barceló Hotel Beach Bávaro Palace Deluxe

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Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  

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T + 1 809 686 5797

bavaro@barcelo.com

Points of Interest

11 mi Punta Cana International Airport

383 yards The Lakes Golf Course (by P.B. Dye)

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Guest reviews.

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Barceló Bávaro Palace

4.0/5 Round Indicators
| 17704 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Excellent

53% Complete

9402

Very good

25% Complete

4518

Average

10% Complete

1922

Poor

5% Complete

1017

Very poor

4% Complete

845

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    Round Indicators
    Tiffany G 09/20/2018 Family

    “Overall a great stay”

    This was my first time at a resort. The buffet was hit or miss but great once you figured out what was good and what was not so good. The staff was very attentive and the theater was a blast. I would stay here again.
    See full review
    Round Indicators
    prgomes London, United Kingdom. 09/20/2018 Family

    “Amazing Hotel and vacations - minor improvements required”

    This hotel is amazing and I had a great time with my family and toddlers. Before I go I was checking daily the reviews of this hotel and now I understand some are actually fake so don't take everything for serious. The Hotel is really good and unless there are very specific unlucky situations you will have a great experience. I have been in Punta Cana 5 times and this is far away best hotel and beach. Here are some points that require improvements or attention points: 1- The situation of the seaweed. The beach is absolutely amazing and in the worst day where all Punta Cana was full of seaweed (inclusive the Barcelo Bavaro Adults Area) the Palace area had crystal water. the seaweed does not affect this beach, there's just minor seaweed in the worse of the worst days. Whomever complaint about this point is just creating the confusion , we were in the beach 10 days and you can be sure it's great. No waves so ideally for toddlers. 2- The rooms are absolutely clean but we found cockroaches, two dead and one alive. In the tropical context I think this is acceptable but be prepared for this kind of things. The employees put lots of effort cleaning. 3- The rooms have lack of toilet privacy so consider the amounts of gluten and lactose you have in your meals if you are just a fresh couple :) . Having said this the toilet around the resort are absolutely clean and luxurious. The showers had minor issues. 4- The rooms have mosquitos. This is really bad because even using repellent maximum level they still bit you. I have been in other resorts that do better work here mainly but putting anti mosquitos plants and candles near the windows to even electrical repellents in the rooms. The hotel does not manage this situation and they really should considering the hotel is integrated in a Golf complex full of lakes. 5- For Europeans the jet lag is a thing so the gym should open earlier. It says 6am but never actually opens by this time, depends a bit and some days can be 7am. Why not keep it open 24h a day? think about that, it would be major improvement. 6- The shows are bad. The sound obfuscate the min artists. Exception is the Brazil show which we found good. Great show room with plenty of space - other resorts you feel like in the middle of a crowd train, that's not the case here. 7- Reserving restaurant was really easy and there's desks to do that all over the the hotel. Consider however in the weekend local Dominican residents reserve restaurants and hotel, unless you book weekends with 3 days notice you may need to choose weird scheduling. We did not have any problem, booked all restaurants at 7:45pm. The service was not great but the food is good depending of your selections. We are experts in Bacalhao and the Spanish restaurant did it well , the service however is painful and the portions small. My kids fall asleep most of the times. Buffet seems better option for those with kids, the staff of the buffet is actually better than the booked restaurants. 8- I can believe someone can mention the food as being bad. We love food and coming from a Mediterranean country with high standards there's no reason for dislike the food in the buffets for this hotel. You can even read about flies in the food and food being cold, really? I guess this is people from other hotels trying to be toxic. 9- Any issue in the room was solved in less than 24h, inclusive I need a remote control at 2am and use the hotel app to request and they came in 10min. Great service here but maybe they could do regular checks in the rooms to proactively correct the issues rather than just wait customers to call (even if acting fast after that) 10- Internet in Casino is free till 8pm. Considering you need to pay for internet this can be an option. They have good packages of Internet , a bit expensive but overall works well unless you go to the sea water when it starts failing. 11- We used British Airways Holidays and they are amazing. They have a Duty Office email and phone for any problem 24h a day. Amazing service. 12- The transportation from Amstart is confusing at the airport and day after they try to stuck you 1-2h to sell you trips outside the hotel saying if you don't attend your returning transportation is not guaranteed. Just tell them to go away , I've been in the place 5 times, you should optionally look for them if you want to go to some place outside the resort. However the resort is huge so you are ok staying around. I went for some jogging and I was able to run non stop a full hour near beach and golf courses. I really hope this review helps you taking a decision. If we return to Punta Cana we will start in this hotel again.
    See full review
    Round Indicators
    anonymousL7372NZ 09/19/2018 Family

    “Underwhelming”

    There was lots to do but the quality was sub-par. The food was sub-par most days. If you don't know any spanish it's hard to get anything done. Also, they nickle and dime you. Otherwise it was beuatiful
    See full review
    Round Indicators
    Sioooooone Providence, Rhode Island. 09/19/2018 Friends getaway

    “A Nice Get Away”

    I went with two friends and it was such a fun time. Super safe space, they were always making sure everyone had everything they needed. The food was great, loved all the restaurants we went to and he drinks were great everywhere. All of the employees spoke a number of languages making it very easy to see and do everything we wanted. It was also very inexpensive so for college students trying to find a great/inexpensive place to go this is the place. We stayed 3 nights longer in the city then our friends who went to another resort and still paid $300 less then them. Also do the spa it is great. We were sad at first that we didn't do the adult one, but the second we went over there we were relieved, it was so boring! So glad we choose the regular one. The only thing my friends and I did not enjoy was the amount as harassment from the employees (asking for phone numbers/ telling us how beautiful we were/ asking our room number) this happened throughout the trip it just made it a bit more unenjoyable.
    See full review
    Round Indicators
    Юрій П 09/18/2018 Friends getaway

    “Very good hotel!”

    Beach and sea are very beautiful. Like in a paradise ) Room is not very newest but it's a very big and clean. In hotel is a lot of bars and restaurants. Food and drinks are very delicious and varied. You can try a lot of exotic fruits. Mango and steaks are the best on the world! The staff is very friendly and speaks English and Spanish. In the hotel a lot of different entertainments (incl. water sports). The country is also very beautiful. There are many tropic islands, waterfalls, jungle and also the oldest city in America (Santo Domingo).
    See full review

    EVALUATION

    Round Indicators
    • september 20 2018
    • Family

    Tiffany G

    “Overall a great stay”

    This was my first time at a resort. The buffet was hit or miss but great once you figured out what was good and what was not so good. The staff was very attentive and the theater was a blast. I would stay here again.

    EVALUATION

    Round Indicators
    • september 20 2018
    • London, United Kingdom
    • Family

    prgomes

    “Amazing Hotel and vacations - minor improvements required”

    This hotel is amazing and I had a great time with my family and toddlers. Before I go I was checking daily the reviews of this hotel and now I understand some are actually fake so don't take everything for serious. The Hotel is really good and unless there are very specific unlucky situations you will have a great experience. I have been in Punta Cana 5 times and this is far away best hotel and beach. Here are some points that require improvements or attention points: 1- The situation of the seaweed. The beach is absolutely amazing and in the worst day where all Punta Cana was full of seaweed (inclusive the Barcelo Bavaro Adults Area) the Palace area had crystal water. the seaweed does not affect this beach, there's just minor seaweed in the worse of the worst days. Whomever complaint about this point is just creating the confusion , we were in the beach 10 days and you can be sure it's great. No waves so ideally for toddlers. 2- The rooms are absolutely clean but we found cockroaches, two dead and one alive. In the tropical context I think this is acceptable but be prepared for this kind of things. The employees put lots of effort cleaning. 3- The rooms have lack of toilet privacy so consider the amounts of gluten and lactose you have in your meals if you are just a fresh couple :) . Having said this the toilet around the resort are absolutely clean and luxurious. The showers had minor issues. 4- The rooms have mosquitos. This is really bad because even using repellent maximum level they still bit you. I have been in other resorts that do better work here mainly but putting anti mosquitos plants and candles near the windows to even electrical repellents in the rooms. The hotel does not manage this situation and they really should considering the hotel is integrated in a Golf complex full of lakes. 5- For Europeans the jet lag is a thing so the gym should open earlier. It says 6am but never actually opens by this time, depends a bit and some days can be 7am. Why not keep it open 24h a day? think about that, it would be major improvement. 6- The shows are bad. The sound obfuscate the min artists. Exception is the Brazil show which we found good. Great show room with plenty of space - other resorts you feel like in the middle of a crowd train, that's not the case here. 7- Reserving restaurant was really easy and there's desks to do that all over the the hotel. Consider however in the weekend local Dominican residents reserve restaurants and hotel, unless you book weekends with 3 days notice you may need to choose weird scheduling. We did not have any problem, booked all restaurants at 7:45pm. The service was not great but the food is good depending of your selections. We are experts in Bacalhao and the Spanish restaurant did it well , the service however is painful and the portions small. My kids fall asleep most of the times. Buffet seems better option for those with kids, the staff of the buffet is actually better than the booked restaurants. 8- I can believe someone can mention the food as being bad. We love food and coming from a Mediterranean country with high standards there's no reason for dislike the food in the buffets for this hotel. You can even read about flies in the food and food being cold, really? I guess this is people from other hotels trying to be toxic. 9- Any issue in the room was solved in less than 24h, inclusive I need a remote control at 2am and use the hotel app to request and they came in 10min. Great service here but maybe they could do regular checks in the rooms to proactively correct the issues rather than just wait customers to call (even if acting fast after that) 10- Internet in Casino is free till 8pm. Considering you need to pay for internet this can be an option. They have good packages of Internet , a bit expensive but overall works well unless you go to the sea water when it starts failing. 11- We used British Airways Holidays and they are amazing. They have a Duty Office email and phone for any problem 24h a day. Amazing service. 12- The transportation from Amstart is confusing at the airport and day after they try to stuck you 1-2h to sell you trips outside the hotel saying if you don't attend your returning transportation is not guaranteed. Just tell them to go away , I've been in the place 5 times, you should optionally look for them if you want to go to some place outside the resort. However the resort is huge so you are ok staying around. I went for some jogging and I was able to run non stop a full hour near beach and golf courses. I really hope this review helps you taking a decision. If we return to Punta Cana we will start in this hotel again.

    EVALUATION

    Round Indicators
    • september 19 2018
    • Family

    anonymousL7372NZ

    “Underwhelming”

    There was lots to do but the quality was sub-par. The food was sub-par most days. If you don't know any spanish it's hard to get anything done. Also, they nickle and dime you. Otherwise it was beuatiful

    EVALUATION

    Round Indicators
    • september 19 2018
    • Providence, Rhode Island
    • Friends getaway

    Sioooooone

    “A Nice Get Away”

    I went with two friends and it was such a fun time. Super safe space, they were always making sure everyone had everything they needed. The food was great, loved all the restaurants we went to and he drinks were great everywhere. All of the employees spoke a number of languages making it very easy to see and do everything we wanted. It was also very inexpensive so for college students trying to find a great/inexpensive place to go this is the place. We stayed 3 nights longer in the city then our friends who went to another resort and still paid $300 less then them. Also do the spa it is great. We were sad at first that we didn't do the adult one, but the second we went over there we were relieved, it was so boring! So glad we choose the regular one. The only thing my friends and I did not enjoy was the amount as harassment from the employees (asking for phone numbers/ telling us how beautiful we were/ asking our room number) this happened throughout the trip it just made it a bit more unenjoyable.

    EVALUATION

    Round Indicators
    • september 18 2018
    • Friends getaway

    Юрій П

    “Very good hotel!”

    Beach and sea are very beautiful. Like in a paradise ) Room is not very newest but it's a very big and clean. In hotel is a lot of bars and restaurants. Food and drinks are very delicious and varied. You can try a lot of exotic fruits. Mango and steaks are the best on the world! The staff is very friendly and speaks English and Spanish. In the hotel a lot of different entertainments (incl. water sports). The country is also very beautiful. There are many tropic islands, waterfalls, jungle and also the oldest city in America (Santo Domingo).

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