Barceló Hotel Restaurant Terrace Bávaro Palace Deluxe
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Map and location

Carretera Bávaro, Km. 1   23301 PO Box 3177 Bávaro, Higuey ,   República Dominicana  


Points of Interest

11 mi Punta Cana International Airport

The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Premium Level at Barceló Bávaro Palace

4.5/5 Round Indicators
| 357 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

60% Complete

215

Very good

19% Complete

69

Average

11% Complete

42

Poor

3% Complete

12

Very poor

5% Complete

19

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    Round Indicators
    Jenesiqua Tulsa, United States. 05/09/2019 Family

    “Beautiful property, sub-par customer service”

    I guess I expected "Chick-fil-a customer service" when I booked the Premium Level for our family. Nothing about the trip was bad. But I feel we paid for a little better customer service than we received. Our room was supposed to come with beach towels for all 4 guests but that never happened after the first day. When I went to the concierge, they told me it was because I had small children. No, I had two teens, taller than I, that I had to pay adult price for. Still no towels. We eventually gave up and just walked to the pool area to get towels. The restaurant food was great. The buffets were hit or miss. Beaches and the grounds were beautiful. Paying for a ocean front room was totally worth it. I never had a consistent adult beverage the entire time. However, the bartenders at the upstairs lobby bar were the only exception! I would suggest bringing a yeti if you plan to drink on the beach. It seemed like the staff was bothered that you were there. I have no desire to go back.
    Round Indicators
    AttorneyTripMaster Atlanta, Georgia. 05/06/2019 Couples

    “The One Review to Read: Understand the Culture and Drinks”

    The Bavaro Beach (which the resort backs up to) is awesome. The amenities at the resort are great, from the included sauna and Turkish bath to the water activities and almost endless swimming pools and bars. Excursions are easily available, and the on-site shopping is surprisingly affordable (as opposed to typical overpriced gift shops). That said, a few things you need to understand: 1. Tipping - bring a lot of $1 bills. Do it. Yes, it's all- inclusive, but a dollar here and there will get you better service, and it's somewhat expected. Why? Do a quick wikipedia search on ”Dominican Republic” and the average per capita income. 2. Food- you definitely want to make reservations ahead of time at the ala carte restaurants. The Japanese, Steakhouse, and French were really good, but different items are hit or miss. You'll be surprised at the great taste of some items you've have had before, but may be underwhelmed if you are expecting 5 star steakhouse quality. Be adventurous and refer to #1. 3. Alcohol: you'll want to ask each bar what brands of your favorite liquor type that are in stock. Tanqueray gin is included and available at MOST bars. Absolut vodka is also. But you have to ask for a list, or know it and be lucky, or you may be disappointed. All in all, great destination and would go to this resort again, many times. It is a great resort with friendly and fun people, beautiful sights, and great service.
    Round Indicators
    Ciusni Rio de Janeiro, RJ. 04/24/2019 Family

    “Fantastic”

    Premium Level is perfect except for the Presidente Beer. Premium Level should have another beer choice because Presidente is really bad. The Coral restaurant breakfast and lunch are perfect. All hotel crew was very friendly and receptive. The beach is perfect, forget about other beaches there, bavaro is the best one.
    Round Indicators
    L909YDjasonn Nocona, Texas. 04/19/2019 Couples

    “Fantastic getaway”

    We stayed from April 5-9 and had an oceanfront premium suite. Our room was 5267 and it was a spectacular location with a stellar view. The beach is beautiful with plenty of chairs. We were close to the adults only pool and bar and that was great for a quick drink to refill our yetis. One surprise was having to pay for Corona at the bars, we were told we could go to premium lounge and get them for free but had no desire to trek up there for a beer. Coors light in the room was a pleasant surprise. We arrived to petals decorating the suite and we received 3 bottles of champagne while there and two bottles of rum. We ate at the French and Italian. They were decent and the service was fantastic in these. I wish I could say the same for the buffets. Only twice out of all of our meals there did we get service that we are accustomed to with Barceló resorts. The servers just seem bothered to be at work and after visiting Mexico so often, that was a complete turn off for us. Yes, we do tip and that helps tremendously, but we still felt as if they just didn’t want to be bothered. The bell boys, bartenders, housekeepers and the employees in the premium lounge are stellar resort wide. We rode the catamaran one day and just lounged on the beach each day and came to the room and sat in the hot tub on our balcony for a few hours each day. It was an extremely relaxing getaway for such a short stay. We will definitely return as we felt the beach was spectacular and that is what I go for.
    Round Indicators
    Jason S Plymouth, Minnesota. 04/11/2019

    “Spring Break 2019”

    Spring Break 2019 for our family to the Dominican Republic. Our son is a senior in high school and a bunch of other families. Almost everywhere you went on the vast property, friends from home were there. We booked the Premium Level, which we were uncertain if it would be worth it. IT TOTALLY WAS. We were able to check-in at the Premium Level area, which was a breeze, including champagne. We always felt safe on the property as it was secure and vast. Pro's: Restaurants: especially liked the steak restaurant and the hibachi. We were able to order multiple entree's and were able to sample more of the menu that way. Spacious rooms - well kept by staff The kids went to the Club after 11:00 and had a great time every night. Spa - we all got massages here and they were great. Pool: the pool is great, with multiple large pools to wade in Premium Level Lounge: we took advantage of the service in the Premium Lounge for breakfast. Con's Misconception about CREDIT Lack of upgraded liquor for premier guests. We still have to pay for top shelf liquor and wine. The workout facility should be overhauled. All in all, we had a wonderful trip with our family, and would recommend this resort to anyone wanting advice or recommendation in the DR. With some help from TripAdvisors and knowing the tricks, anyone can enjoy the Punta at Barcelo.

    EVALUATION

    Round Indicators

    • may 9 2019
    • Tulsa, United States
    • Family

    Jenesiqua

    “Beautiful property, sub-par customer service”


    I guess I expected "Chick-fil-a customer service" when I booked the Premium Level for our family. Nothing about the trip was bad. But I feel we paid for a little better customer service than we received. Our room was supposed to come with beach towels for all 4 guests but that never happened after the first day. When I went to the concierge, they told me it was because I had small children. No, I had two teens, taller than I, that I had to pay adult price for. Still no towels. We eventually gave up and just walked to the pool area to get towels. The restaurant food was great. The buffets were hit or miss. Beaches and the grounds were beautiful. Paying for a ocean front room was totally worth it. I never had a consistent adult beverage the entire time. However, the bartenders at the upstairs lobby bar were the only exception! I would suggest bringing a yeti if you plan to drink on the beach. It seemed like the staff was bothered that you were there. I have no desire to go back.


    EVALUATION

    Round Indicators

    • may 6 2019
    • Atlanta, Georgia
    • Couples

    AttorneyTripMaster

    “The One Review to Read: Understand the Culture and Drinks”


    The Bavaro Beach (which the resort backs up to) is awesome. The amenities at the resort are great, from the included sauna and Turkish bath to the water activities and almost endless swimming pools and bars. Excursions are easily available, and the on-site shopping is surprisingly affordable (as opposed to typical overpriced gift shops). That said, a few things you need to understand: 1. Tipping - bring a lot of $1 bills. Do it. Yes, it's all- inclusive, but a dollar here and there will get you better service, and it's somewhat expected. Why? Do a quick wikipedia search on ”Dominican Republic” and the average per capita income. 2. Food- you definitely want to make reservations ahead of time at the ala carte restaurants. The Japanese, Steakhouse, and French were really good, but different items are hit or miss. You'll be surprised at the great taste of some items you've have had before, but may be underwhelmed if you are expecting 5 star steakhouse quality. Be adventurous and refer to #1. 3. Alcohol: you'll want to ask each bar what brands of your favorite liquor type that are in stock. Tanqueray gin is included and available at MOST bars. Absolut vodka is also. But you have to ask for a list, or know it and be lucky, or you may be disappointed. All in all, great destination and would go to this resort again, many times. It is a great resort with friendly and fun people, beautiful sights, and great service.


    EVALUATION

    Round Indicators

    • april 24 2019
    • Rio de Janeiro, RJ
    • Family

    Ciusni

    “Fantastic”


    Premium Level is perfect except for the Presidente Beer. Premium Level should have another beer choice because Presidente is really bad. The Coral restaurant breakfast and lunch are perfect. All hotel crew was very friendly and receptive. The beach is perfect, forget about other beaches there, bavaro is the best one.


    EVALUATION

    Round Indicators

    • april 19 2019
    • Nocona, Texas
    • Couples

    L909YDjasonn

    “Fantastic getaway”


    We stayed from April 5-9 and had an oceanfront premium suite. Our room was 5267 and it was a spectacular location with a stellar view. The beach is beautiful with plenty of chairs. We were close to the adults only pool and bar and that was great for a quick drink to refill our yetis. One surprise was having to pay for Corona at the bars, we were told we could go to premium lounge and get them for free but had no desire to trek up there for a beer. Coors light in the room was a pleasant surprise. We arrived to petals decorating the suite and we received 3 bottles of champagne while there and two bottles of rum. We ate at the French and Italian. They were decent and the service was fantastic in these. I wish I could say the same for the buffets. Only twice out of all of our meals there did we get service that we are accustomed to with Barceló resorts. The servers just seem bothered to be at work and after visiting Mexico so often, that was a complete turn off for us. Yes, we do tip and that helps tremendously, but we still felt as if they just didn’t want to be bothered. The bell boys, bartenders, housekeepers and the employees in the premium lounge are stellar resort wide. We rode the catamaran one day and just lounged on the beach each day and came to the room and sat in the hot tub on our balcony for a few hours each day. It was an extremely relaxing getaway for such a short stay. We will definitely return as we felt the beach was spectacular and that is what I go for.


    EVALUATION

    Round Indicators

    • april 11 2019
    • Plymouth, Minnesota

    Jason S

    “Spring Break 2019”


    Spring Break 2019 for our family to the Dominican Republic. Our son is a senior in high school and a bunch of other families. Almost everywhere you went on the vast property, friends from home were there. We booked the Premium Level, which we were uncertain if it would be worth it. IT TOTALLY WAS. We were able to check-in at the Premium Level area, which was a breeze, including champagne. We always felt safe on the property as it was secure and vast. Pro's: Restaurants: especially liked the steak restaurant and the hibachi. We were able to order multiple entree's and were able to sample more of the menu that way. Spacious rooms - well kept by staff The kids went to the Club after 11:00 and had a great time every night. Spa - we all got massages here and they were great. Pool: the pool is great, with multiple large pools to wade in Premium Level Lounge: we took advantage of the service in the Premium Lounge for breakfast. Con's Misconception about CREDIT Lack of upgraded liquor for premier guests. We still have to pay for top shelf liquor and wine. The workout facility should be overhauled. All in all, we had a wonderful trip with our family, and would recommend this resort to anyone wanting advice or recommendation in the DR. With some help from TripAdvisors and knowing the tricks, anyone can enjoy the Punta at Barcelo.


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