Barceló Hotel Restaurant Terrace Bávaro Palace Deluxe
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Premium Level at Barceló Bávaro Palace

Carretera Bávaro, Km. 1   23301 PO Box 3177 Bávaro, Higuey ,   República Dominicana  


Points of Interest

11 mi Punta Cana International Airport

The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Premium Level at Barceló Bávaro Palace

4.5/5 Round Indicators
| 312 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

58% Complete

183

Very good

20% Complete

65

Average

12% Complete

38

Poor

3% Complete

11

Very poor

4% Complete

15

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    Round Indicators
    mfishermg75 Washington DC, District of Columbia. 08/16/2018 Family

    “Forget the negative reviews the staff were all friendly!”

    Just spent a week at premium level. The rooms was nice, large. I would have made the bathrooms bigger by making the halls smaller but all in all nice. Very clean, no mold, everything worked fine. The housekeepers were wonderful, pleasant, eager to please despite the language barrier. There was a bit of confusion about transportation from the airport. WE took a cab and after arriving they said there should have been someone there waiting for you, when time to leave they said no transportation included Back to the staff. They were all very nice and accommodating. We did speak very very minimal Spanish but they appreciate a jola. I think the people complaining about the lack of English should make a little effort. You are in a Spanish speaking country after all. You can always find someone who is pretty good if you ask. Google translate can help for simple words. Most of the people we attempted to talk to were interested in learning the English words, as we were to learn the Spanish. The waitress we encountered a good bit, Evalisse was wonderful, attentive, kind and efficient. Food- Bland bland bland I understand you are preparing massive amounts of food but please please make at least a small place on your buffets with authentic Dominican food. Seems like there are alot of comments asking for it. Try it, you will please more people. Also listing ingredients of mixtures would be helpful. I encountered one person who understood what vegan is...only problem is so little protein. Take a lesson from the Royalton and create a vegan station at every buffet. There were a lot of nice salads, only found rocket at the golf restaurant though...which by the way is the best place we ate. Now for wine---aren't you a Spanish chain? Get some decent Spanish wine as the house wine. Especially for those who opt to pay for premium level. Your wine is simply awful and I am not going to pay $60 for a bottle of the same wine that I buy in the states for $8. It won't break the bank and will make your customers happy. You have a wide variety of liquor brands. Get some drinkable wine please. You guys did a fantastic job of trying to keep up with all the seaweed. I appreciate what an impact that has on your business. I was happy that it kept a lot of people in the pool. We had a lot of room on the beach. All in all we had a nice time despite pointing out the negatives.
    Round Indicators
    Kendra G Charlotte, North Carolina. 08/09/2018 Family

    “One of the best vacations we've had!”

    I just returned from a 8 day/7 night vacation at Barcelo Bavaro Palace. It was great from the beginning to the end! My husband, son (age 14) and I thoroughly enjoyed ourselves! It all started in the Premium Level lounge where you check in and are offered food and drinks while you wait in a comfy air conditioned lounge to be served, as opposed to standing in the line in the open air lobby. Leonilda checked us in and was awesome. She helped us make our reservations for 6 of the "reservation only restaurants" and answered our questions. From there we were taken to our room which was an ocean view junior suite with a jacuzzi on the balcony. There was a fully stocked mini bar with snacks and a welcome gift. The rooms were well maintained and they were cleaned twice a day and the mini bar was constantly restocked with drinks. Nice!!! We enjoyed the "free" water sport activities, which my husband and son loved and the mini golf course was the toughest we've played, it even included a sand bunker. Our first morning there we visited the Bohio Dominicano restaurant for breakfast and met the hostess, Lidia, who was awesome, so kind and friendly. She sat us in Dauny's section and we were treated like VIP! Dauny was so sweet and attentive, so of course everyday we ate breakfast there, we requested to sit in her section! The Steakhouse and French restaurants were by far our favorite, although we didn't have a complaint about any of them. The food was delicious! Although we spent several days on excursions, there was more than enough to do at the resort (there's a daily schedule of activities). Each night we enjoyed the Show in the Theatre and the Michael Jackson tribute was by far our favorite followed by the Circus show. Every staff member we encounter was friendly and helpful. I would offer a little advice to the resort for Premium Level guests. There are so many perks and benefits that unless you know the right things to ask, you miss out on some of them. It would be great to have a document that explains all of the perks you are privy to as a Premium Level Guest. We will definitely be returning here but first I think we'll visit Barcelo in Mexico next. Thanks for making our vacation an awesome experience! Premium Level is the way to go! The Green Family, Charlotte, NC
    Round Indicators
    JustMe724 Santa Barbara, California. 08/01/2018 Couples

    “AWESOME VIEW”

    We had a great time! The premium level is the way to go for sure, it included a special room to check in and out that had drinks and food available almost all the time, free wifi, free room service, mini bar, a couple extra restaurants, free round of golf and the VIEW!!! There was a lot of seaweed but it is just nature, not their fault. (We heard it was the worse in 5 years due to the storms). My husband walked to resorts on both sides and this was the best kept. There was security on the property line on both sides keeping people out that should not be there. They were not allowed to bother guests by selling items to you, and you could leave your items on your provided chair and go enjoy the warm ocean and not have to worry about anything. There was plenty to do if you wanted to stay busy or you could relax on the beach or in one of the many pools on the resort. I would highly recommend it to anyone looking for an economical place to go. We stayed at the 18 and over Beach side but could use both sides. Tons of stuff for kids to do on the Palace side. Weather was PERFECT, just the right temperature and breeze.
    Round Indicators
    quidav87 Detroit, Michigan. 07/25/2018 Friends getaway

    “Sweet Escape”

    The room was beautiful with a view of the ocean and Jacuzzi on the balcony. There is a privacy curtain if needed. We were welcomed with a bottle of Rum and birthdays were tagged with booking and acknowledge. Lots to do...spa was awesome! Go premium if you can!
    Round Indicators
    kld826 Carmel, New York. 07/13/2018

    “Amazing Vacation”

    I just returned from a 4 night, 5 day stay at Barcelo Bavaro Palace. From the very beginning, pick up at Punta Cana airport to drop off was amazing. I would definitely recommend splurging the extra for premium level. Sonny in Premium helped us with check in, making reservations, answering all of our questions and check out. She was so friendly and helpful! The staff there are all friendly and helpful. The food was good, you should make reservations early for the hibachi. The steakhouse and Mexican were delicious! You can take out paddle boards, kayaks and a Hobie catamaran. You can get a lesson the first time on the Hobie for $35 and then take it our as much as you want after that for free. Our instructor was Juan, he was fabulous! We booked excursions, horseback riding on the beach in the AM and snorkeling. Our snorkeling trip got canceled due to weather and unclear waters. I got a full refund. I was glad they canceled and didn't take us out with bad conditions. There are so many things to do for the teens. We went to celebrate my daughter's sweet 16. I was there with her , her best friend and her best friend's mom. There is bowling, water park, laser tag, mini golf, shopping and the teen disco. They met other teens there and had a great time. They also have an escape room, Ray was our guide and he was amazing!!! I had two issues with my room and they were both solved in 15 mins. I downloaded the app and reported I didn't have beach towels, within 15 mins they were in my room. Another day my mini fridge was leaking. I left the room and reported it on the app, I got notice on the app in 15 mins that I had a new refrigerator. The rooms were super clean and maid service came twice a day! I will definitely be returning with my entire family next time!

    EVALUATION

    Round Indicators

    • august 16 2018
    • Washington DC, District of Columbia
    • Family

    mfishermg75

    “Forget the negative reviews the staff were all friendly!”


    Just spent a week at premium level. The rooms was nice, large. I would have made the bathrooms bigger by making the halls smaller but all in all nice. Very clean, no mold, everything worked fine. The housekeepers were wonderful, pleasant, eager to please despite the language barrier. There was a bit of confusion about transportation from the airport. WE took a cab and after arriving they said there should have been someone there waiting for you, when time to leave they said no transportation included Back to the staff. They were all very nice and accommodating. We did speak very very minimal Spanish but they appreciate a jola. I think the people complaining about the lack of English should make a little effort. You are in a Spanish speaking country after all. You can always find someone who is pretty good if you ask. Google translate can help for simple words. Most of the people we attempted to talk to were interested in learning the English words, as we were to learn the Spanish. The waitress we encountered a good bit, Evalisse was wonderful, attentive, kind and efficient. Food- Bland bland bland I understand you are preparing massive amounts of food but please please make at least a small place on your buffets with authentic Dominican food. Seems like there are alot of comments asking for it. Try it, you will please more people. Also listing ingredients of mixtures would be helpful. I encountered one person who understood what vegan is...only problem is so little protein. Take a lesson from the Royalton and create a vegan station at every buffet. There were a lot of nice salads, only found rocket at the golf restaurant though...which by the way is the best place we ate. Now for wine---aren't you a Spanish chain? Get some decent Spanish wine as the house wine. Especially for those who opt to pay for premium level. Your wine is simply awful and I am not going to pay $60 for a bottle of the same wine that I buy in the states for $8. It won't break the bank and will make your customers happy. You have a wide variety of liquor brands. Get some drinkable wine please. You guys did a fantastic job of trying to keep up with all the seaweed. I appreciate what an impact that has on your business. I was happy that it kept a lot of people in the pool. We had a lot of room on the beach. All in all we had a nice time despite pointing out the negatives.


    EVALUATION

    Round Indicators

    • august 9 2018
    • Charlotte, North Carolina
    • Family

    Kendra G

    “One of the best vacations we've had!”


    I just returned from a 8 day/7 night vacation at Barcelo Bavaro Palace. It was great from the beginning to the end! My husband, son (age 14) and I thoroughly enjoyed ourselves! It all started in the Premium Level lounge where you check in and are offered food and drinks while you wait in a comfy air conditioned lounge to be served, as opposed to standing in the line in the open air lobby. Leonilda checked us in and was awesome. She helped us make our reservations for 6 of the "reservation only restaurants" and answered our questions. From there we were taken to our room which was an ocean view junior suite with a jacuzzi on the balcony. There was a fully stocked mini bar with snacks and a welcome gift. The rooms were well maintained and they were cleaned twice a day and the mini bar was constantly restocked with drinks. Nice!!! We enjoyed the "free" water sport activities, which my husband and son loved and the mini golf course was the toughest we've played, it even included a sand bunker. Our first morning there we visited the Bohio Dominicano restaurant for breakfast and met the hostess, Lidia, who was awesome, so kind and friendly. She sat us in Dauny's section and we were treated like VIP! Dauny was so sweet and attentive, so of course everyday we ate breakfast there, we requested to sit in her section! The Steakhouse and French restaurants were by far our favorite, although we didn't have a complaint about any of them. The food was delicious! Although we spent several days on excursions, there was more than enough to do at the resort (there's a daily schedule of activities). Each night we enjoyed the Show in the Theatre and the Michael Jackson tribute was by far our favorite followed by the Circus show. Every staff member we encounter was friendly and helpful. I would offer a little advice to the resort for Premium Level guests. There are so many perks and benefits that unless you know the right things to ask, you miss out on some of them. It would be great to have a document that explains all of the perks you are privy to as a Premium Level Guest. We will definitely be returning here but first I think we'll visit Barcelo in Mexico next. Thanks for making our vacation an awesome experience! Premium Level is the way to go! The Green Family, Charlotte, NC


    EVALUATION

    Round Indicators

    • august 1 2018
    • Santa Barbara, California
    • Couples

    JustMe724

    “AWESOME VIEW”


    We had a great time! The premium level is the way to go for sure, it included a special room to check in and out that had drinks and food available almost all the time, free wifi, free room service, mini bar, a couple extra restaurants, free round of golf and the VIEW!!! There was a lot of seaweed but it is just nature, not their fault. (We heard it was the worse in 5 years due to the storms). My husband walked to resorts on both sides and this was the best kept. There was security on the property line on both sides keeping people out that should not be there. They were not allowed to bother guests by selling items to you, and you could leave your items on your provided chair and go enjoy the warm ocean and not have to worry about anything. There was plenty to do if you wanted to stay busy or you could relax on the beach or in one of the many pools on the resort. I would highly recommend it to anyone looking for an economical place to go. We stayed at the 18 and over Beach side but could use both sides. Tons of stuff for kids to do on the Palace side. Weather was PERFECT, just the right temperature and breeze.


    EVALUATION

    Round Indicators

    • july 25 2018
    • Detroit, Michigan
    • Friends getaway

    quidav87

    “Sweet Escape”


    The room was beautiful with a view of the ocean and Jacuzzi on the balcony. There is a privacy curtain if needed. We were welcomed with a bottle of Rum and birthdays were tagged with booking and acknowledge. Lots to do...spa was awesome! Go premium if you can!


    EVALUATION

    Round Indicators

    • july 13 2018
    • Carmel, New York

    kld826

    “Amazing Vacation”


    I just returned from a 4 night, 5 day stay at Barcelo Bavaro Palace. From the very beginning, pick up at Punta Cana airport to drop off was amazing. I would definitely recommend splurging the extra for premium level. Sonny in Premium helped us with check in, making reservations, answering all of our questions and check out. She was so friendly and helpful! The staff there are all friendly and helpful. The food was good, you should make reservations early for the hibachi. The steakhouse and Mexican were delicious! You can take out paddle boards, kayaks and a Hobie catamaran. You can get a lesson the first time on the Hobie for $35 and then take it our as much as you want after that for free. Our instructor was Juan, he was fabulous! We booked excursions, horseback riding on the beach in the AM and snorkeling. Our snorkeling trip got canceled due to weather and unclear waters. I got a full refund. I was glad they canceled and didn't take us out with bad conditions. There are so many things to do for the teens. We went to celebrate my daughter's sweet 16. I was there with her , her best friend and her best friend's mom. There is bowling, water park, laser tag, mini golf, shopping and the teen disco. They met other teens there and had a great time. They also have an escape room, Ray was our guide and he was amazing!!! I had two issues with my room and they were both solved in 15 mins. I downloaded the app and reported I didn't have beach towels, within 15 mins they were in my room. Another day my mini fridge was leaking. I left the room and reported it on the app, I got notice on the app in 15 mins that I had a new refrigerator. The rooms were super clean and maid service came twice a day! I will definitely be returning with my entire family next time!


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