Barceló Hotel Bar Terrace  Santo Domingo
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Map and location

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203 Santo Domingo ,   República Dominicana  


Points of Interest

18 mi Santo Domingo Airport

3 mi National Theater

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.0/5 Round Indicators
| 1938 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

56% Complete

1092

Very good

23% Complete

456

Average

9% Complete

183

Poor

5% Complete

107

Very poor

5% Complete

100

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    Round Indicators
    TrailBlazer640668 06/14/2019 Friends getaway

    “The best vacation”

    Great vacation. Leidy de la Rosa and Anny Bello was kind and very welcoming. I will definitely stay here again. End the others Mendoza, rubelin, guanelfy, eliin, daneiva, Liana, leiny, daneiva, genry thank

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear guest: Thank you very much for sharing this great review of your recent stay at our Barceló Santo Domingo hotel. Your enthusiasm for our staff is very much appreciated, they do work very hard every day to make sure our guests feel well attended to at all times and we will certainly not fail to convey your very kind compliments to all of them. It is always our goal to achieve maximum customer satisfaction. Once more we thank you for choosing us and we look forward to welcoming you back again very soon. Best regards. Liana Contreras

    Round Indicators
    Sacman G 06/14/2019 Friends getaway

    “The best place”

    I love the Barcelo Hotel.. Staying here was a wonderful experience from the rooms to the restaurant to the casino and all other features that were available.. Anny Bello was a wonder receptionist!!and leidy de rosa, guanelfi mendoza eileen daneiva henry maletero ramon caro and rubelin help us whit wifi problems

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear guest: Thank you for the lovely review you shared following your recent visit to our Barceló Santo Domingo hotel. We are thrilled to know that you have enjoyed our services, that you felt welcome and supported from the moment you arrived and will not fail to share your compliments with the entire reception team as all of them work very hard, striving to surpass guest expectations. Thank you for making us your choice hotel and we look forward to serving you again soon. Best regards. Liana Contreras

    Round Indicators
    Munoz025 06/08/2019 Couples

    “Money Stolen from safe”

    Stayed at hotel for one night 6-7-19. Checked out of hotel and left over $600 in the safe. Came back to claim funds and money was gone. Management and security were no help at the hotel. No resolution process was told it was my responsibility to keep fund secured. Really!! Left the money in the safe.. Very upset!!

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Muñoz: Thank you for sharing your feedback at our Barceló Santo Domingo hotel. We regret the loss of your money, we take the opportunity to remind you that, in your company, we carry out the due procedure established for such situations and in our equipment the opening of the safe by third parties where you claim your belongings is not displayed. The hotel offers a safe at no cost so that our customers have control of their belongings and only they can have opening access. Thank you once again for choosing us and we hope to serve you again. Best regards, Leynni Billilo

    Round Indicators
    Escape37602601443 West Palm Beach, Florida. 06/06/2019 Business

    “Great Place & Service”

    Great location, pleasant and clean rooms. The staff have a high quality service through customer satisfaction. I will definitely make this my go-to hotel in Santo Domingo, D.R.......back to this hotel.....a home away from home!!!

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear guest: Thank you very much for the time you have spent sharing your opinion about your recent stay at our Barceló Santo Domingo. We are happy to read that you really enjoyed our unbeatable location and have found comfort in our rooms. The whole team works very hard to guarantee that we offer a high quality service. It has been a pleasure for us to serve you and we look forward to welcoming you again very soon. Best regards, Leynni Billilo

    Round Indicators
    Dream3036 Bermuda. 05/29/2019 Solo travel

    “Excellent Value”

    Very nice, comfortable room with good amenities. Great place for a short city stay although not located on the main hotel area along the Malecon. Short walk to the Metro system and a major mall is only one stop away.

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear guest: Thank you for reviewing your recent stay in our Barceló Santo Domingo hotel. We are delighted to know that you enjoyed our services and that you have found comfort in our rooms. We sincerely regret that you have not felt totally satisfied with our location and we feel any inconvenience that you presented in your transfers. Guest satisfaction is our number one goal. Thank you once again for making us your choice hotel, we look forward to welcoming you back again very soon. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • june 14 2019
    • Friends getaway

    TrailBlazer640668

    “The best vacation”


    Great vacation. Leidy de la Rosa and Anny Bello was kind and very welcoming. I will definitely stay here again. End the others Mendoza, rubelin, guanelfy, eliin, daneiva, Liana, leiny, daneiva, genry thank


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear guest: Thank you very much for sharing this great review of your recent stay at our Barceló Santo Domingo hotel. Your enthusiasm for our staff is very much appreciated, they do work very hard every day to make sure our guests feel well attended to at all times and we will certainly not fail to convey your very kind compliments to all of them. It is always our goal to achieve maximum customer satisfaction. Once more we thank you for choosing us and we look forward to welcoming you back again very soon. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • june 14 2019
    • Friends getaway

    Sacman G

    “The best place”


    I love the Barcelo Hotel.. Staying here was a wonderful experience from the rooms to the restaurant to the casino and all other features that were available.. Anny Bello was a wonder receptionist!!and leidy de rosa, guanelfi mendoza eileen daneiva henry maletero ramon caro and rubelin help us whit wifi problems


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear guest: Thank you for the lovely review you shared following your recent visit to our Barceló Santo Domingo hotel. We are thrilled to know that you have enjoyed our services, that you felt welcome and supported from the moment you arrived and will not fail to share your compliments with the entire reception team as all of them work very hard, striving to surpass guest expectations. Thank you for making us your choice hotel and we look forward to serving you again soon. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • june 8 2019
    • Couples

    Munoz025

    “Money Stolen from safe”


    Stayed at hotel for one night 6-7-19. Checked out of hotel and left over $600 in the safe. Came back to claim funds and money was gone. Management and security were no help at the hotel. No resolution process was told it was my responsibility to keep fund secured. Really!! Left the money in the safe.. Very upset!!


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Muñoz: Thank you for sharing your feedback at our Barceló Santo Domingo hotel. We regret the loss of your money, we take the opportunity to remind you that, in your company, we carry out the due procedure established for such situations and in our equipment the opening of the safe by third parties where you claim your belongings is not displayed. The hotel offers a safe at no cost so that our customers have control of their belongings and only they can have opening access. Thank you once again for choosing us and we hope to serve you again. Best regards, Leynni Billilo

    EVALUATION

    Round Indicators

    • june 6 2019
    • West Palm Beach, Florida
    • Business

    Escape37602601443

    “Great Place & Service”


    Great location, pleasant and clean rooms. The staff have a high quality service through customer satisfaction. I will definitely make this my go-to hotel in Santo Domingo, D.R.......back to this hotel.....a home away from home!!!


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear guest: Thank you very much for the time you have spent sharing your opinion about your recent stay at our Barceló Santo Domingo. We are happy to read that you really enjoyed our unbeatable location and have found comfort in our rooms. The whole team works very hard to guarantee that we offer a high quality service. It has been a pleasure for us to serve you and we look forward to welcoming you again very soon. Best regards, Leynni Billilo

    EVALUATION

    Round Indicators

    • may 29 2019
    • Bermuda
    • Solo travel

    Dream3036

    “Excellent Value”


    Very nice, comfortable room with good amenities. Great place for a short city stay although not located on the main hotel area along the Malecon. Short walk to the Metro system and a major mall is only one stop away.


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear guest: Thank you for reviewing your recent stay in our Barceló Santo Domingo hotel. We are delighted to know that you enjoyed our services and that you have found comfort in our rooms. We sincerely regret that you have not felt totally satisfied with our location and we feel any inconvenience that you presented in your transfers. Guest satisfaction is our number one goal. Thank you once again for making us your choice hotel, we look forward to welcoming you back again very soon. Best regards. Liana Contreras

    Barceló Hotel Pool  Santo Domingo

    Urban luxury for leisure or business trips, in the heart of Santo Domingo

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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