Barceló Hotel Bar Terrace  Santo Domingo
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Map and location

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203 Santo Domingo ,   República Dominicana  


Points of Interest

18 mi Santo Domingo Airport

3 mi National Theater

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.0/5 Round Indicators
| 1796 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

55% Complete

1003

Very good

24% Complete

437

Average

9% Complete

171

Poor

5% Complete

101

Very poor

4% Complete

84

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    Round Indicators
    rosaramirez75 San Francisco, California. 11/11/2018 Couples

    “Excellent choice for short stay”

    Barcelo Santo Domingo is situated in the heart of Santo Domingo on a very busy street. The hotel has every accommodation you can think of with free parking. The room was comfortable, spacious, and very clean. The staff is friendly and very helpful. I really enjoyed the treatment and service I received the four days I was there.

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mrs. Ramirez: Thank you very much for leaving these wonderful comments of your recent stay at our Barceló Santo Domingo hotel. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful memories. Once more we thank you for choosing our hotel, we certainly look forward to serving you again. Best regards. Liana Contreras

    Round Indicators
    Thabata C Sao Paulo, SP. 11/10/2018 Business

    “Very nice option in Santo Domingo”

    This is a very nice and comfortable option in Santo Domingo. Really nice and comfortable rooms, with a great bed, great shower and very quiet. Room service 24h is a plus, although the menu is not very diverse. Pool is really nice too. Only the location can be trick for people who visit the city for tourism, but it is ok for business trips.

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mrs. Thabata: Thank you for the time you spent to share your review of your recent stay at our Barceló Santo Domingo hotel. We are very happy to read that the hotel and staff were able to meet all your needs. It is always our goal to achieve maximum customer satisfaction. Thank you once again for making us your choice hotel and for your constructive critics, we look forward to serving you again soon. Best regards. Liana Contreras

    Round Indicators
    Go07334583353 11/06/2018 Family

    “What a great place to stay”

    My Brother and I stayed at Barcelo Santo Domingo from 10/20/18 to 10/30/18. Excellent service, clean, amazing. Thanks to Mr. Bautista and Elvis Baez, Thanks to Mr. Cesar Guilamo, Thanks to the housekeeper and all the personnel in the hotel for such a great attention. All smiling faces on the 9th floor, The Piano Bar and the Restaurant. I will recommend anyone traveling to the Dominican Republic to stay at Barcelo Santo Domingo.

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear guest: We appreciate the positive comments you have shared regarding your recent visit to our Barceló Santo Domingo hotel. Thank you for referring to so many team members by name, because now we will be able to address them individually and let them know the positive impact they had on their stay. Once again we appreciate your kind opinion of our hotel and we look forward to serving you again in the future. Best regards Dora Polanco

    Round Indicators
    alexnarang 11/05/2018 Business

    “Excelente”

    The best hotel to stay in the city , have been staying at this place for the last 3 years, the food is excellent , the staff at the hotel is awesome and make you feel very special ,i was helped this time around by Ms Johanny Sosa and I got excellent attention from her side , really capable staff ,hope to get back soon

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Narang: We greatly appreciate that you take the time to write us your experience in your most recent stay at our Hotel Barceló Santo Domingo. It is a real pleasure that you have enjoyed our gastronomy and the personalized services offered by our collaborators. We will transmit your comments to all of them and we are sure that they will be delighted to know that your efforts have been appreciated. Once again we appreciate your kind opinion of our hotel and we look forward to serving you again in the future. Best regards Dora Polanco

    Round Indicators
    Jerry B 11/05/2018 Solo travel

    “The best friendly and personal hotel ever”

    Barcelo santo domingo front desk, spa, front desk bellman and premium level comments My name is Jerry Blackmon and it is the 3rd of November i just checked out of the Barcelo Santo domingo I had an excellent experience at the hotel starting with the front desk. Leidy, Mendoza, Elieen, Leonordo and the entire front desk staff. Secondly the guest service, Dora, brenda, lilliaina. Thrirdly the spa from Katherin Taveras. forthly the bellman Henry and bastista. fifth from the premium level Deilis and yariedy these ladies were wonderful. Lastly the Hotel Manager exstendended his humble personal gratitude for my stay. I will definitely recommend Pay raises and promotions for there excellent service ,professionalism and insurmountable hospitality. They made me feel very comfortable and at home and I will make this hotel my permanent hotel when I return to Santo Domingo and thank you Barcelo for hiring such a wonderful staff. Definitely 10**********stars

    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Blackmon: We would like to express our sincerest gratitude for your trust and loyalty to our Barceló Hotels & Resorts for your holidays and for choosing our Barceló Santo Domingo hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • november 11 2018
    • San Francisco, California
    • Couples

    rosaramirez75

    “Excellent choice for short stay”


    Barcelo Santo Domingo is situated in the heart of Santo Domingo on a very busy street. The hotel has every accommodation you can think of with free parking. The room was comfortable, spacious, and very clean. The staff is friendly and very helpful. I really enjoyed the treatment and service I received the four days I was there.


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mrs. Ramirez: Thank you very much for leaving these wonderful comments of your recent stay at our Barceló Santo Domingo hotel. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful memories. Once more we thank you for choosing our hotel, we certainly look forward to serving you again. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • november 10 2018
    • Sao Paulo, SP
    • Business

    Thabata C

    “Very nice option in Santo Domingo”


    This is a very nice and comfortable option in Santo Domingo. Really nice and comfortable rooms, with a great bed, great shower and very quiet. Room service 24h is a plus, although the menu is not very diverse. Pool is really nice too. Only the location can be trick for people who visit the city for tourism, but it is ok for business trips.


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mrs. Thabata: Thank you for the time you spent to share your review of your recent stay at our Barceló Santo Domingo hotel. We are very happy to read that the hotel and staff were able to meet all your needs. It is always our goal to achieve maximum customer satisfaction. Thank you once again for making us your choice hotel and for your constructive critics, we look forward to serving you again soon. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • november 6 2018
    • Family

    Go07334583353

    “What a great place to stay”


    My Brother and I stayed at Barcelo Santo Domingo from 10/20/18 to 10/30/18. Excellent service, clean, amazing. Thanks to Mr. Bautista and Elvis Baez, Thanks to Mr. Cesar Guilamo, Thanks to the housekeeper and all the personnel in the hotel for such a great attention. All smiling faces on the 9th floor, The Piano Bar and the Restaurant. I will recommend anyone traveling to the Dominican Republic to stay at Barcelo Santo Domingo.


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear guest: We appreciate the positive comments you have shared regarding your recent visit to our Barceló Santo Domingo hotel. Thank you for referring to so many team members by name, because now we will be able to address them individually and let them know the positive impact they had on their stay. Once again we appreciate your kind opinion of our hotel and we look forward to serving you again in the future. Best regards Dora Polanco

    EVALUATION

    Round Indicators

    • november 5 2018
    • Business

    alexnarang

    “Excelente”


    The best hotel to stay in the city , have been staying at this place for the last 3 years, the food is excellent , the staff at the hotel is awesome and make you feel very special ,i was helped this time around by Ms Johanny Sosa and I got excellent attention from her side , really capable staff ,hope to get back soon


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Narang: We greatly appreciate that you take the time to write us your experience in your most recent stay at our Hotel Barceló Santo Domingo. It is a real pleasure that you have enjoyed our gastronomy and the personalized services offered by our collaborators. We will transmit your comments to all of them and we are sure that they will be delighted to know that your efforts have been appreciated. Once again we appreciate your kind opinion of our hotel and we look forward to serving you again in the future. Best regards Dora Polanco

    EVALUATION

    Round Indicators

    • november 5 2018
    • Solo travel

    Jerry B

    “The best friendly and personal hotel ever”


    Barcelo santo domingo front desk, spa, front desk bellman and premium level comments My name is Jerry Blackmon and it is the 3rd of November i just checked out of the Barcelo Santo domingo I had an excellent experience at the hotel starting with the front desk. Leidy, Mendoza, Elieen, Leonordo and the entire front desk staff. Secondly the guest service, Dora, brenda, lilliaina. Thrirdly the spa from Katherin Taveras. forthly the bellman Henry and bastista. fifth from the premium level Deilis and yariedy these ladies were wonderful. Lastly the Hotel Manager exstendended his humble personal gratitude for my stay. I will definitely recommend Pay raises and promotions for there excellent service ,professionalism and insurmountable hospitality. They made me feel very comfortable and at home and I will make this hotel my permanent hotel when I return to Santo Domingo and thank you Barcelo for hiring such a wonderful staff. Definitely 10**********stars


    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Blackmon: We would like to express our sincerest gratitude for your trust and loyalty to our Barceló Hotels & Resorts for your holidays and for choosing our Barceló Santo Domingo hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards. Liana Contreras

    Barceló Hotel Pool  Santo Domingo

    Urban luxury for leisure or business trips, in the heart of Santo Domingo

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.