Barceló Hotel Bar Terrace  Santo Domingo
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Barceló Santo Domingo

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203 Santo Domingo ,   República Dominicana  


Points of Interest

18 mi Santo Domingo Airport

3 mi National Theater

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.0/5 Round Indicators
| 1709 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

55% Complete

940

Very good

24% Complete

421

Average

9% Complete

167

Poor

5% Complete

99

Very poor

4% Complete

82

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    Round Indicators
    hdycolins 08/14/2018 Solo travel

    “Very good”

    Lady Rosa was phenomenal ! I was crying when I arrived , didn’t speak Spanish she made it her mission to help me! I love them for that. Very nice hotel. Everyone was nice to me as well, buffet was good

    BarceloSantoDomingo, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mrs. Colins. We would like to thank you for your comment praising your recent visit to our Barceló Santo Domingo hotel. Thank you for your lovely comments on the service you received from the team members. We will make sure to send you your kind words, which will mean a lot to them. We are happy that you have been able to enjoy our gastronomic offer. Once again we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards Dora Polanco

    Round Indicators
    Karly A 07/30/2018 Couples

    “Barcelo is our first choice ”

    This is my second time staying at the Barcelo in Santo Domingo. The rooms are clean, beds and pillows are very comfortable, and amenities such as the pool and gym are top notch! The staff especially Mr. Mendosa at the front desk are friendly and eager to help in any way that they can. Mr. Mendosa helped call a taxi for my fiancée and I and it is greatly appreciated. The food at the pool bar and buffet was good, as well as room service. The maids cleaned our room every day and worked so hard to make sure everything was comfortable for us. The only minor downside to the Barcelo is noise from the traffic outside. It isn’t that bad, but at times it can be a bit noisy. I can’t imagine staying anywhere else when in Santo Domingo. Thank you Hotel Barcelo!

    BarceloSantoDomingo, Guest service at Barcelo Santo Domingo, responded to this review
     Dear Mrs. Karly: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Also, it fills us with pride that you could enjoy the gastronomical efforts of our chefs. We have taken your comment about noise into consideration and are considering measures to take Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards. Dora Polanco

    Round Indicators
    rimeri619 North Haledon, New Jersey. 07/28/2018 Family

    “Lovely place”

    i highly recommend it, from the moment you walk in you feel safe and welcome.The staff from Premium Level are wonderful, Algenis, Lia and Laura were so friendly and very quick to support us in any request. The Buffet was tasty and the decorations of the place were calmly. I will come again soon.

    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear guest: First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Also, it fills us with pride that you could enjoy the gastronomical efforts of our chefs. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards. Liana Contreras

    Round Indicators
    Andy L 07/24/2018 Couples

    “A goof family day out ”

    This was a good trip filled with lots of information About the current state of the country and the history of how it got to this stage. Everywhere we went we were made to feel welcome and safe. There appears to be registered street vendors that did not pester. The lunch was supplied in a Barcelo Hotel and was very good quality soft and hot drinks were free, alcohol was at an additional cost. I would fully recommend this trip sensible shoes are a must

    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear Guest: Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo. We are thrilled that you have enjoyed your stay. We are glad to read that you really liked our unbeatable location to visit the wonders of a vacation in Santo Domingo. Also It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards. Liana Contreras

    Round Indicators
    MiguelTenere Hollywood, Florida. 07/16/2018 Business

    “Good but not excellent”

    Very good hotel, located close or at the center, little complicated with the traffic. good for business, I will not recommend for pleasure. more of a business hotel with good entertainment inside the hotel.

    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear Mr. Tenere: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable experiences to our guests. Although the traffic can be a little complicated as point out, we are glad to read that you really enjoyed our unbeatable location and also the varied entertainment. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for choosing our hotel and very much look forward to having the opportunity to serve you again in the future. Best regards, Liana Contreras

    EVALUATION

    Round Indicators

    • august 14 2018
    • Solo travel

    hdycolins

    “Very good”


    Lady Rosa was phenomenal ! I was crying when I arrived , didn’t speak Spanish she made it her mission to help me! I love them for that. Very nice hotel. Everyone was nice to me as well, buffet was good


    BarceloSantoDomingo, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mrs. Colins. We would like to thank you for your comment praising your recent visit to our Barceló Santo Domingo hotel. Thank you for your lovely comments on the service you received from the team members. We will make sure to send you your kind words, which will mean a lot to them. We are happy that you have been able to enjoy our gastronomic offer. Once again we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards Dora Polanco

    EVALUATION

    Round Indicators

    • july 30 2018
    • Couples

    Karly A

    “Barcelo is our first choice ”


    This is my second time staying at the Barcelo in Santo Domingo. The rooms are clean, beds and pillows are very comfortable, and amenities such as the pool and gym are top notch! The staff especially Mr. Mendosa at the front desk are friendly and eager to help in any way that they can. Mr. Mendosa helped call a taxi for my fiancée and I and it is greatly appreciated. The food at the pool bar and buffet was good, as well as room service. The maids cleaned our room every day and worked so hard to make sure everything was comfortable for us. The only minor downside to the Barcelo is noise from the traffic outside. It isn’t that bad, but at times it can be a bit noisy. I can’t imagine staying anywhere else when in Santo Domingo. Thank you Hotel Barcelo!


    BarceloSantoDomingo, Guest service at Barcelo Santo Domingo, responded to this review
    Dear Mrs. Karly: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Also, it fills us with pride that you could enjoy the gastronomical efforts of our chefs. We have taken your comment about noise into consideration and are considering measures to take Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards. Dora Polanco

    EVALUATION

    Round Indicators

    • july 28 2018
    • North Haledon, New Jersey
    • Family

    rimeri619

    “Lovely place”


    i highly recommend it, from the moment you walk in you feel safe and welcome.The staff from Premium Level are wonderful, Algenis, Lia and Laura were so friendly and very quick to support us in any request. The Buffet was tasty and the decorations of the place were calmly. I will come again soon.


    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear guest: First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Also, it fills us with pride that you could enjoy the gastronomical efforts of our chefs. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • july 24 2018
    • Couples

    Andy L

    “A goof family day out ”


    This was a good trip filled with lots of information About the current state of the country and the history of how it got to this stage. Everywhere we went we were made to feel welcome and safe. There appears to be registered street vendors that did not pester. The lunch was supplied in a Barcelo Hotel and was very good quality soft and hot drinks were free, alcohol was at an additional cost. I would fully recommend this trip sensible shoes are a must


    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear Guest: Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo. We are thrilled that you have enjoyed your stay. We are glad to read that you really liked our unbeatable location to visit the wonders of a vacation in Santo Domingo. Also It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • july 16 2018
    • Hollywood, Florida
    • Business

    MiguelTenere

    “Good but not excellent”


    Very good hotel, located close or at the center, little complicated with the traffic. good for business, I will not recommend for pleasure. more of a business hotel with good entertainment inside the hotel.


    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear Mr. Tenere: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable experiences to our guests. Although the traffic can be a little complicated as point out, we are glad to read that you really enjoyed our unbeatable location and also the varied entertainment. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for choosing our hotel and very much look forward to having the opportunity to serve you again in the future. Best regards, Liana Contreras

    Barceló Hotel Pool  Santo Domingo

    Urban luxury for leisure or business trips, in the heart of Santo Domingo

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

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