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Barceló Hotel Bar Terrace  Santo Domingo
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Map and location

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203 Santo Domingo ,   República Dominicana  


Points of Interest

18 mi Santo Domingo Airport

3 mi National Theater

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.0/5 Round Indicators
| 1998 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

57% Complete

1142

Very good

23% Complete

462

Average

9% Complete

186

Poor

5% Complete

108

Very poor

5% Complete

100

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    Round Indicators
    latinelo22 08/17/2019 Family

    “Excellent customer service”

    We received excellent customer service and this location is centrally located. Aurelio Alcala in particular was friendly, kind and very, very helpful. He was willing to answer any questions and make any accommodations needed.

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear guest: Thank you very much for sharing this great review of your recent stay at our Barceló Santo Domingo hotel. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we will certainly not fail to convey your very kind compliments. It is always our goal to achieve maximum customer satisfaction. Thank you again for choosing us. We look forward to welcoming you back again very soon. Best regards, Liana Contreras

    Round Indicators
    577henrryc Aruba. 08/13/2019 Family

    “Great stay at Barcelo Santo Domingo”

    We recently stayed at the Barcelo Santo Domingo hotel. We want to highlight the excellent service of some employees who made our holiday very pleasant at the reception: Anny Bello and Eileen Garcia, from the restaurant: Jorge Dini. and the trunk: Aurelio Arcala. Thank you for the very good treatment.

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Henrry: Thank you for the comments you shared following your recent stay at our Barceló Santo Domingo hotel. We are thrilled to read that you have enjoyed our services and the attentions received from our team. They do work very hard every day to ensure that we deliver a high standard of service and a memorable experience. Once more we thank you for choosing us and look forward to serving you again soon. Best regards, Liana Contreras

    Round Indicators
    francis1862001 New York City, New York. 07/31/2019 Solo travel

    “Stay at Barceló Hotel”

    The staff is very friendly. Very professional, the hotel is more for that of a business travel stay. Wish they could better tend to those on vacation trips. The hotel seems too dry with nothing really going on. The music by the pool is super low.

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Francis: Thank you very much for sharing your review of your recent stay at our Barceló Santo Domingo hotel. We appreciate your kind words towards our staff, they work very hard every day to make sure our guests feel well attended to at all times. Thank you again for choosing our hotel on this occasion and for your constructive comments, we look forward to welcoming you back again very soon. Best regards, Liana Contreras

    Round Indicators
    victor p 07/18/2019 Family

    “Very nice hotel”

    room was perfect, service was excellent, Aurelio Alcala make our stay to be very nice, I really enjoy our time there, the buffet was delicious, the room clean and the service in general was very nice, I will definitely like to go back there.

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Victor: We appreciate the time spent sharing your wonderful experience about our Barceló Santo Domingo hotel. We always try to make each of our guests' visits unforgettable. Thank you for your compliments to our team, they work very hard every day to make sure our clients feel well cared for at all times. We will convey your congratulations. It has been a pleasure for us to serve you, we look forward to your next visit. Best regards, Leynni Billilo

    Round Indicators
    manu c 07/15/2019 Business

    “good attention”

    good costumer services from recepcion specially Eileen, Anny, also good food and pool a really like the attention they always give me. rooms are always cleam y the piano baros excelln . Anny ad Eileen always with a smai.

    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear guest: Thank you very much for the time you have spent sharing your opinion about your recent stay at our Barceló Santo Domingo. We are happy to know that you enjoy all our services. The whole team works very hard to guarantee that we offer a high quality service and we Continually strive to offer the best quality and ensure that all our guests return home with beautiful memories. Thank you once again for choosing us and is always a pleasure to welcoming you. Best regards Yerissa Alvarez

    EVALUATION

    Round Indicators

    • august 17 2019
    • Family

    latinelo22

    “Excellent customer service”


    We received excellent customer service and this location is centrally located. Aurelio Alcala in particular was friendly, kind and very, very helpful. He was willing to answer any questions and make any accommodations needed.


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear guest: Thank you very much for sharing this great review of your recent stay at our Barceló Santo Domingo hotel. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we will certainly not fail to convey your very kind compliments. It is always our goal to achieve maximum customer satisfaction. Thank you again for choosing us. We look forward to welcoming you back again very soon. Best regards, Liana Contreras

    EVALUATION

    Round Indicators

    • august 13 2019
    • Aruba
    • Family

    577henrryc

    “Great stay at Barcelo Santo Domingo”


    We recently stayed at the Barcelo Santo Domingo hotel. We want to highlight the excellent service of some employees who made our holiday very pleasant at the reception: Anny Bello and Eileen Garcia, from the restaurant: Jorge Dini. and the trunk: Aurelio Arcala. Thank you for the very good treatment.


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Henrry: Thank you for the comments you shared following your recent stay at our Barceló Santo Domingo hotel. We are thrilled to read that you have enjoyed our services and the attentions received from our team. They do work very hard every day to ensure that we deliver a high standard of service and a memorable experience. Once more we thank you for choosing us and look forward to serving you again soon. Best regards, Liana Contreras

    EVALUATION

    Round Indicators

    • july 31 2019
    • New York City, New York
    • Solo travel

    francis1862001

    “Stay at Barceló Hotel”


    The staff is very friendly. Very professional, the hotel is more for that of a business travel stay. Wish they could better tend to those on vacation trips. The hotel seems too dry with nothing really going on. The music by the pool is super low.


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Francis: Thank you very much for sharing your review of your recent stay at our Barceló Santo Domingo hotel. We appreciate your kind words towards our staff, they work very hard every day to make sure our guests feel well attended to at all times. Thank you again for choosing our hotel on this occasion and for your constructive comments, we look forward to welcoming you back again very soon. Best regards, Liana Contreras

    EVALUATION

    Round Indicators

    • july 18 2019
    • Family

    victor p

    “Very nice hotel”


    room was perfect, service was excellent, Aurelio Alcala make our stay to be very nice, I really enjoy our time there, the buffet was delicious, the room clean and the service in general was very nice, I will definitely like to go back there.


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Victor: We appreciate the time spent sharing your wonderful experience about our Barceló Santo Domingo hotel. We always try to make each of our guests' visits unforgettable. Thank you for your compliments to our team, they work very hard every day to make sure our clients feel well cared for at all times. We will convey your congratulations. It has been a pleasure for us to serve you, we look forward to your next visit. Best regards, Leynni Billilo

    EVALUATION

    Round Indicators

    • july 15 2019
    • Business

    manu c

    “good attention”


    good costumer services from recepcion specially Eileen, Anny, also good food and pool a really like the attention they always give me. rooms are always cleam y the piano baros excelln . Anny ad Eileen always with a smai.


    LianaC352, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear guest: Thank you very much for the time you have spent sharing your opinion about your recent stay at our Barceló Santo Domingo. We are happy to know that you enjoy all our services. The whole team works very hard to guarantee that we offer a high quality service and we Continually strive to offer the best quality and ensure that all our guests return home with beautiful memories. Thank you once again for choosing us and is always a pleasure to welcoming you. Best regards Yerissa Alvarez

    Barceló Hotel Pool  Santo Domingo

    Urban luxury for leisure or business trips, in the heart of Santo Domingo

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

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