Barceló Hotel Bar Terrace  Santo Domingo
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Barceló Santo Domingo

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203 Santo Domingo ,   República Dominicana  


Points of Interest

18 mi Santo Domingo Airport

3 mi National Theater

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.0/5 Round Indicators
| 1666 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

54% Complete

914

Very good

24% Complete

410

Average

9% Complete

163

Poor

5% Complete

99

Very poor

4% Complete

81

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    Round Indicators
    rosebest1 London, United Kingdom. 05/27/2018 Couples

    “First visit.”

    Good value for money but I'd say this is a better hotel for business than a holiday hotel. Staff were super polite and food was very good. Rooms were larger than expected and our 3 nights stay was very good.
    Round Indicators
    don-hart01 Dallas, Texas. 05/24/2018 Friends getaway

    “Wonderful hotel with great service!”

    The hotel was really beautiful, the restaurant food was a buffet that was excellent. Elizabeth Alcantara, Johanny Sosa, Mendoza Santana, and Leidy de la Rosa provided especially super service. Most of the staff speaks good English.

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Don-hart01, Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo.. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Sheila Tavarez

    Round Indicators
    Pedro M 05/09/2018 Business

    “The staff are great ”

    This hotel looks great, is very well maintained, and has genuinely helpfull staff. Wifi signal was strong all over the building, it has a nice rooftop lounge area where you can relax. At the reception desk a staff member Cristian Bellierd, was super helpfull. I would return, and would recommend it to others.

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Pedro M, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Sheila Tavarez

    Round Indicators
    maritzm Bogota, Colombia. 05/07/2018 Business

    “Business Trip -Very pleasant Stay”

    I enjoyed the buffet at dinnertime very much there was definitely a good variety of foods for everyone to enjoy. I was there on business and stayed for 4 days and three nights The room was kept very clean and tidy and it was spacious.

    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear Ms. Maritzm: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Natacha Valdez

    Round Indicators
    Jose R J New York City, New York. 05/01/2018 Couples

    “Great place to stay for Business and Leissure in Santo Domingo, Dominican Republic”

    On November Friday 24th 2017, at the Hotel Barcelo rooftop, I had a a surprise dinner for my wife Gina, to celebrate our anniversary. It was perfect, thanks to Katiuska Mendez Commercial Director, Anderson Silverio Food and Beverage Mgr., Eduardo Bautista Executive Chef and Leandra that was assigned to our table during the duration of the dinner.

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Aymascom, First and foremost, Happy Belated Anniversary! Thank you for choosing to spend such an important event with us at the Barceló Santo Domingo where our goal is to make our home feel like yours Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our Mini Club team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Sheila Tavarez

    EVALUATION

    Round Indicators

    • may 27 2018
    • London, United Kingdom
    • Couples

    rosebest1

    “First visit.”


    Good value for money but I'd say this is a better hotel for business than a holiday hotel. Staff were super polite and food was very good. Rooms were larger than expected and our 3 nights stay was very good.


    EVALUATION

    Round Indicators

    • may 24 2018
    • Dallas, Texas
    • Friends getaway

    don-hart01

    “Wonderful hotel with great service!”


    The hotel was really beautiful, the restaurant food was a buffet that was excellent. Elizabeth Alcantara, Johanny Sosa, Mendoza Santana, and Leidy de la Rosa provided especially super service. Most of the staff speaks good English.


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Don-hart01, Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo.. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Sheila Tavarez

    EVALUATION

    Round Indicators

    • may 9 2018
    • Business

    Pedro M

    “The staff are great ”


    This hotel looks great, is very well maintained, and has genuinely helpfull staff. Wifi signal was strong all over the building, it has a nice rooftop lounge area where you can relax. At the reception desk a staff member Cristian Bellierd, was super helpfull. I would return, and would recommend it to others.


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Pedro M, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Sheila Tavarez

    EVALUATION

    Round Indicators

    • may 7 2018
    • Bogota, Colombia
    • Business

    maritzm

    “Business Trip -Very pleasant Stay”


    I enjoyed the buffet at dinnertime very much there was definitely a good variety of foods for everyone to enjoy. I was there on business and stayed for 4 days and three nights The room was kept very clean and tidy and it was spacious.


    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear Ms. Maritzm: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Natacha Valdez

    EVALUATION

    Round Indicators

    • may 1 2018
    • New York City, New York
    • Couples

    Jose R J

    “Great place to stay for Business and Leissure in Santo Domingo, Dominican Republic”


    On November Friday 24th 2017, at the Hotel Barcelo rooftop, I had a a surprise dinner for my wife Gina, to celebrate our anniversary. It was perfect, thanks to Katiuska Mendez Commercial Director, Anderson Silverio Food and Beverage Mgr., Eduardo Bautista Executive Chef and Leandra that was assigned to our table during the duration of the dinner.


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Aymascom, First and foremost, Happy Belated Anniversary! Thank you for choosing to spend such an important event with us at the Barceló Santo Domingo where our goal is to make our home feel like yours Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our Mini Club team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Sheila Tavarez

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