Barceló Hotel Bar Terrace  Santo Domingo
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Map and location

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203 Santo Domingo ,   República Dominicana  


Points of Interest

18 mi Santo Domingo Airport

3 mi National Theater

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.0/5 Round Indicators
| 1863 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

55% Complete

1035

Very good

24% Complete

451

Average

9% Complete

178

Poor

5% Complete

107

Very poor

4% Complete

92

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    Round Indicators
    357sandyf Bellevue, Ohio. 03/12/2019 Friends getaway

    “Barceló”

    This place is absolutely amazing including the staff. The facilities are clean and very accommodating. So far it has been the most impressive experience in the city of Santo Domingo. I have been here several times and in the future will continue to give them my business.

    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
     Dear guest: Thank you very much for sharing your wonderful comments about your stay at our Barceló Santo Domingo hotel. It is very rewarding to read that you have enjoyed our services. The satisfaction of our guests is our main objective. Thank you once again for choosing us and we hope to have the opportunity to serve you again. Best regards. Brenda Moreno

    Round Indicators
    matthew w 03/12/2019 Friends getaway

    “Great time in Santo Domingo”

    It was my first time visiting Santo Domingo,i will be definitely going back to Barcelona hotels again!!!! I really enjoyed the VIP part of the hotel and the casino. Thank you again for your good services.

    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Matthew: Thank you very much for the lovely review you shared following your recent visit to our Barceló Santo Domingo hotel. It is always our goal to achieve maximum customer satisfaction and we are delighted to read that we were able to match your holiday expectations. The entire team works very hard to ensure that we deliver a high standard of service and a memorable experience.  Thank you once again for choosing us and look forward to serving you again soon. Best regards. Liana Contreras

    Round Indicators
    Go55471130285 Santo Domingo, Dominican Republic. 03/05/2019 Business

    “Look”

    Us can gift a better service, but some personal isent serviciales, for this reason i recomend us need to supervices mor you personal and relationship for your clients, and other theme us canreevaluate your personal bye

    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
     Dear guest: Thank you for the time you spent to share your feedback on your recent stay at our Barceló Santo Domingo hotel. We are sincerely sorry to read your comments on the service your received sice we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall holiday experience. Please rest assured that your review has been shared with our head of departments for further revision. Thank you again for choosing our hotel, we hope to have the opportunity to serve you again and regain your trust. Best regards. Liana Contreras

    Round Indicators
    Donnell J 03/05/2019 Couples

    “"Unsurpassed Service"”

    I just enjoyed another wonderful stay at Barcelo hotel in Santo Domingo, and especially appreciated the friendly smiles and services received from Natasha on the Premium level and Batista and Antonio at the front door. The entire staff made my stay more memorable including the dining at the hotel restaurant B-Delicious, were the food was always fresh, tasty and plentiful! I also had the opportunity to experience the restaurants room service, which always arrived surprisingly fast with excellent temperature. My food was delivered with an unbelievably friendly smile and service from Liedy Almonte. Her positive attitude, professionalism and attention to details were uncompromised in assuring the enjoyment of our meals. Liedy service was worthy of special thanks and mention, and her smile was "Priceless"...

    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Donnell: We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Santo Domingo hotel. We are delighted to know that you enjoy our services and are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you again for choosing our hotel on this occasion and very much look forward to having the opportunity to serve you again soon. Best regards. Liana Contreras

    Round Indicators
    Simon D 03/05/2019 Friends getaway

    “I could recommend this place any time”

    I had a group of 20+ people staying at Barcelo Santo Domingo in January and February for 10 nights and I can say that we were all very satisfied with the services provided by the hotel and its staff. The hotel offers a wide range of whatever services and ammenities you want: swimming pool, fitness, casino, different bars and lounges, very nice terrace on the top floor, different restaurants. I can say that I tryed most of it and was really satisfied. The rooms are nice and clean and I slept like a baby and I usualy don't. You can also order in (room service) and it is not too expensive. The only issue was that in few rooms we experienced a few problems with toilets, but the staff resolved the problem in no time. If you are a smoker, they also offer rooms designated for smokers. If ever in Santo Domingo, I definitely recommend Barcelo Santo Domingo, because it is really good and it is in great and safe location: close to subway station (if you need to use one), Malecon and Colonial Zone.

    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Simon: Thank you for the time you spent to share your this great review of your recent stay at our Barceló Santo Domingo hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are thrilled to know that you felt welcome and supported from the moment you arrived until the moment you departed and we very happy that hotel and staff were able to meet all your needs during your stay. Thank you once again for choosing us and for your very kind recommendation to our readers, we look forward to welcoming you back again very soon. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • march 12 2019
    • Bellevue, Ohio
    • Friends getaway

    357sandyf

    “Barceló”


    This place is absolutely amazing including the staff. The facilities are clean and very accommodating. So far it has been the most impressive experience in the city of Santo Domingo. I have been here several times and in the future will continue to give them my business.


    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
    Dear guest: Thank you very much for sharing your wonderful comments about your stay at our Barceló Santo Domingo hotel. It is very rewarding to read that you have enjoyed our services. The satisfaction of our guests is our main objective. Thank you once again for choosing us and we hope to have the opportunity to serve you again. Best regards. Brenda Moreno

    EVALUATION

    Round Indicators

    • march 12 2019
    • Friends getaway

    matthew w

    “Great time in Santo Domingo”


    It was my first time visiting Santo Domingo,i will be definitely going back to Barcelona hotels again!!!! I really enjoyed the VIP part of the hotel and the casino. Thank you again for your good services.


    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Matthew: Thank you very much for the lovely review you shared following your recent visit to our Barceló Santo Domingo hotel. It is always our goal to achieve maximum customer satisfaction and we are delighted to read that we were able to match your holiday expectations. The entire team works very hard to ensure that we deliver a high standard of service and a memorable experience.  Thank you once again for choosing us and look forward to serving you again soon. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • march 5 2019
    • Santo Domingo, Dominican Republic
    • Business

    Go55471130285

    “Look”


    Us can gift a better service, but some personal isent serviciales, for this reason i recomend us need to supervices mor you personal and relationship for your clients, and other theme us canreevaluate your personal bye


    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
    Dear guest: Thank you for the time you spent to share your feedback on your recent stay at our Barceló Santo Domingo hotel. We are sincerely sorry to read your comments on the service your received sice we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall holiday experience. Please rest assured that your review has been shared with our head of departments for further revision. Thank you again for choosing our hotel, we hope to have the opportunity to serve you again and regain your trust. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • march 5 2019
    • Couples

    Donnell J

    “"Unsurpassed Service"”


    I just enjoyed another wonderful stay at Barcelo hotel in Santo Domingo, and especially appreciated the friendly smiles and services received from Natasha on the Premium level and Batista and Antonio at the front door. The entire staff made my stay more memorable including the dining at the hotel restaurant B-Delicious, were the food was always fresh, tasty and plentiful! I also had the opportunity to experience the restaurants room service, which always arrived surprisingly fast with excellent temperature. My food was delivered with an unbelievably friendly smile and service from Liedy Almonte. Her positive attitude, professionalism and attention to details were uncompromised in assuring the enjoyment of our meals. Liedy service was worthy of special thanks and mention, and her smile was "Priceless"...


    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Donnell: We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Santo Domingo hotel. We are delighted to know that you enjoy our services and are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you again for choosing our hotel on this occasion and very much look forward to having the opportunity to serve you again soon. Best regards. Liana Contreras

    EVALUATION

    Round Indicators

    • march 5 2019
    • Friends getaway

    Simon D

    “I could recommend this place any time”


    I had a group of 20+ people staying at Barcelo Santo Domingo in January and February for 10 nights and I can say that we were all very satisfied with the services provided by the hotel and its staff. The hotel offers a wide range of whatever services and ammenities you want: swimming pool, fitness, casino, different bars and lounges, very nice terrace on the top floor, different restaurants. I can say that I tryed most of it and was really satisfied. The rooms are nice and clean and I slept like a baby and I usualy don't. You can also order in (room service) and it is not too expensive. The only issue was that in few rooms we experienced a few problems with toilets, but the staff resolved the problem in no time. If you are a smoker, they also offer rooms designated for smokers. If ever in Santo Domingo, I definitely recommend Barcelo Santo Domingo, because it is really good and it is in great and safe location: close to subway station (if you need to use one), Malecon and Colonial Zone.


    LianaC352, Guest service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Simon: Thank you for the time you spent to share your this great review of your recent stay at our Barceló Santo Domingo hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are thrilled to know that you felt welcome and supported from the moment you arrived until the moment you departed and we very happy that hotel and staff were able to meet all your needs during your stay. Thank you once again for choosing us and for your very kind recommendation to our readers, we look forward to welcoming you back again very soon. Best regards. Liana Contreras

    Barceló Hotel Pool  Santo Domingo

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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