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Façade of the Barceló Mexico Reforma hotel
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map

Map and location

Paseo de la Reforma, 1   06030 Ciudad de México , Col. Tabacalera    


Points of Interest

7.9 mi Mexico City International Airport (MEX)

2.1 miles Zócalo - Plaza de la Constitución

4 mi Soumaya Museum

2.2 miles The ​Metropolitan Cathedral

Guest reviews.

There is no better expert than a traveller.

Barceló México Reforma

4.5/5 Round Indicators
| 2162 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

57% Complete

1247

Very good

24% Complete

538

Average

8% Complete

186

Poor

4% Complete

89

Very poor

4% Complete

102

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    Round Indicators
    Jonamorrison London, United Kingdom. 09/17/2019 Solo travel

    “Nice rooms but noisy”

    All the rooms - which are lovely, btw - seem to feature a connecting door to a room next door, and if there’s other people in it, the noise is just uncomfortable. It’s noisy in the morning anyway - lots of thuds and housekeeping inexplicably knocking on your door at 8am to see if you want them. Would say avoid the lobby bar as well - manager is very rude and lazy and drinks (assuming you can get one) are very overpriced. Otherwise, can’t fault the location and the beds and bathroom are wonderful.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Jonamorrison, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    Round Indicators
    shanghai1973 Tokyo, Japan. 09/17/2019 Friends getaway

    “Bed is comfortable”

    Location is very good can walk to palacio de bellas . Room is big and bed is comfortable. Good choice to stay at Primly floor that offer light meal,drinking, fruits any time with free. My room 1216with a terrace,really nice view. Not good point is bathroom's insulation is too bad. very noisy from water pipe if someone use bathroom.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear shanghai1973, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    Round Indicators
    joergheinz 09/17/2019 Family

    “long weekend in Mexico City with family”

    very nice hotel almost in the Centre of Mexico City. perfect location! we have been staying (again) at the Barcelo and could enjoy on Monday as an additional benefit the Military Parade on Sept. 16th, which was passing by the hotel

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear joergheinz, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Ena Navarro Quality and Service

    Round Indicators
    Excursion00730894433 Metepec, Mexico. 09/17/2019 Family

    “Excellent Choice for family or business trip”

    Nice hotel with several amenities and staff very friendly. Plan your schedule to get in & out of your room. 1 of 4 elevators wasn't operating at the time of my stay, so be patient or try stairs if you're not in a top floor.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Excursion00730894433, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    Round Indicators
    pfvidetta 09/16/2019 Business

    “Very good hotel”

    Nice hotel, good location, good staff. clean rooms. Needs to improve WiFi in the rooms as well as the elevators, waiting time. Near the major businesses and airport. Good restaurants near by. I´ve been using this hotel for one year for my business trips.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear pfvidetta, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • september 17 2019
    • London, United Kingdom
    • Solo travel

    Jonamorrison

    “Nice rooms but noisy”


    All the rooms - which are lovely, btw - seem to feature a connecting door to a room next door, and if there’s other people in it, the noise is just uncomfortable. It’s noisy in the morning anyway - lots of thuds and housekeeping inexplicably knocking on your door at 8am to see if you want them. Would say avoid the lobby bar as well - manager is very rude and lazy and drinks (assuming you can get one) are very overpriced. Otherwise, can’t fault the location and the beds and bathroom are wonderful.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Jonamorrison, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • september 17 2019
    • Tokyo, Japan
    • Friends getaway

    shanghai1973

    “Bed is comfortable”


    Location is very good can walk to palacio de bellas . Room is big and bed is comfortable. Good choice to stay at Primly floor that offer light meal,drinking, fruits any time with free. My room 1216with a terrace,really nice view. Not good point is bathroom's insulation is too bad. very noisy from water pipe if someone use bathroom.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear shanghai1973, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • september 17 2019
    • Family

    joergheinz

    “long weekend in Mexico City with family”


    very nice hotel almost in the Centre of Mexico City. perfect location! we have been staying (again) at the Barcelo and could enjoy on Monday as an additional benefit the Military Parade on Sept. 16th, which was passing by the hotel


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear joergheinz, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • september 17 2019
    • Metepec, Mexico
    • Family

    Excursion00730894433

    “Excellent Choice for family or business trip”


    Nice hotel with several amenities and staff very friendly. Plan your schedule to get in & out of your room. 1 of 4 elevators wasn't operating at the time of my stay, so be patient or try stairs if you're not in a top floor.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Excursion00730894433, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • september 16 2019
    • Business

    pfvidetta

    “Very good hotel”


    Nice hotel, good location, good staff. clean rooms. Needs to improve WiFi in the rooms as well as the elevators, waiting time. Near the major businesses and airport. Good restaurants near by. I´ve been using this hotel for one year for my business trips.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear pfvidetta, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

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