Barceló Hotel Pool  Maya Caribe
;
map

Map and location

Carretera Chetumal Puerto Jurez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   Mxico  


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 5311 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

67% Complete

3599

Very good

19% Complete

1035

Average

6% Complete

368

Poor

3% Complete

169

Very poor

2% Complete

140

Filter by

Sort by

    Round Indicators
    dorado12 dorado12. 12/14/2018 Family

    “Restaurante La Fuente, AMAZING”

    We were fortunate to get a reservation to La Fuente for our 3 person party. Jose Francisco Hernandez was our server and he was so kind and attentive. We had a wonderful dinner and an incredible bottle of wine. This restaurant is a little gem of this giant resort! It was quiet, well appointed and a real treat. All of the dishes were authentic and delicious. We wished we had one more night during our visit to go back. Thank you Jose for a wonderful memorable experience!

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear dorado12 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    Round Indicators
    Vlad S Richmond Hill, Canada. 12/13/2018 Couples

    “Barcelo Maya Resorts the best!”

    We like Barcelo Maya resorts and stay there since 2009. Very quiet place, plenty of free space on the beach and by the pools, very polite staff, always good weather. We were pleasantly surprised by the extensive choice of food and drinks

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear Vlad S First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    Round Indicators
    tanyat699 12/13/2018 Family

    “Best vacation ever”

    It was a very nice tequila testing tour. I love activities in the pool. The entertainment team is extremely cool: Laura, Sergio, Estephania, Alexa, Ulrike. Thank you ladies at the Top 77 Marisol, Selmi.

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear tanyat699 We want to thank you for sharing this opinion about your recent stay at the Barceló Maya Caribe. We are delighted that you have enjoyed your stay and we agree with you that our attentive staff plays a key role in the overall experience of our guests. The whole team works very hard to guarantee that we offer a high quality service and a different and memorable experience. In addition, we thank you for your wonderful comments about the service received, which have been shared with the entire team. It is always a great source of motivation for our staff to hear that our clients appreciate their services and attention in such a detailed way. Once again we appreciate your kind opinion of our hotel and we look forward to serving you again in the future. Best regards, Management.

    Round Indicators
    V7988LSsandrah 12/13/2018 Family

    “Service and People”

    I have waited 4 days to find the perfect words and yet at the end of the day, honesty is all that matters. This resort, overall, has the best service starting with check-in to check-out and every day in between. REBECA CANEDO (ext. 4004) did everything to make my vacation the best memory ever. Her kindness and hospitality was beyond anything I have ever experienced. A gift of a wonderful vacation. I was very leery at staying alone (sister/husband stayed in their own suite) on resort, but the comfort, the people who greeted me daily made me feel welcomed and at ease. The atmosphere around the resort was outstanding, helping create memories for vacationers to never forget. I can not stress enough on all that Rebeca did for me; the beautiful master suite with an ocean view was breath taking each morning as the sun rose. The Jacuzzi on the balcony was so relaxing. The buffets were outstanding, no one should ever leave hungry or with complaints for lack of variety. This is a resort I will definitely vacation at again. The lady who greeted me each morning, no matter her day or week, had the biggest smile on her face. She not only cleaned my suite but she also helped me with my Spanish and for that I am grateful. I never asked her name but we did stand for a selfie on my last day. Receba even took time to sit with me in the lobby and have a wonderful visit about our passion for dogs. How does a vacation get any better? Easy answer, stay longer !!! Thank you Barcelo Maya Caribe, Rebeca and everyone who made this vacation spectacular for me. From my home to your home ... Feliz Navidad y Próspero Año Nuevo !!!! Blessings, Sandy Hetke
    Round Indicators
    jenopass Denver, Colorado. 12/12/2018 Family

    “Tequila tasting ”

    Excelente tequila tasting and one of best resorts. Greatest entertainment team! I love the tequila tour, they have the best beaches and food, Laura and sergio oulriqe and stephanie ans Alexa were exceptional presenters!!

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear jenopass First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    EVALUATION

    Round Indicators

    • december 14 2018
    • dorado12
    • Family

    dorado12

    “Restaurante La Fuente, AMAZING”


    We were fortunate to get a reservation to La Fuente for our 3 person party. Jose Francisco Hernandez was our server and he was so kind and attentive. We had a wonderful dinner and an incredible bottle of wine. This restaurant is a little gem of this giant resort! It was quiet, well appointed and a real treat. All of the dishes were authentic and delicious. We wished we had one more night during our visit to go back. Thank you Jose for a wonderful memorable experience!


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear dorado12 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    EVALUATION

    Round Indicators

    • december 13 2018
    • Richmond Hill, Canada
    • Couples

    Vlad S

    “Barcelo Maya Resorts the best!”


    We like Barcelo Maya resorts and stay there since 2009. Very quiet place, plenty of free space on the beach and by the pools, very polite staff, always good weather. We were pleasantly surprised by the extensive choice of food and drinks


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear Vlad S First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    EVALUATION

    Round Indicators

    • december 13 2018
    • Family

    tanyat699

    “Best vacation ever”


    It was a very nice tequila testing tour. I love activities in the pool. The entertainment team is extremely cool: Laura, Sergio, Estephania, Alexa, Ulrike. Thank you ladies at the Top 77 Marisol, Selmi.


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear tanyat699 We want to thank you for sharing this opinion about your recent stay at the Barceló Maya Caribe. We are delighted that you have enjoyed your stay and we agree with you that our attentive staff plays a key role in the overall experience of our guests. The whole team works very hard to guarantee that we offer a high quality service and a different and memorable experience. In addition, we thank you for your wonderful comments about the service received, which have been shared with the entire team. It is always a great source of motivation for our staff to hear that our clients appreciate their services and attention in such a detailed way. Once again we appreciate your kind opinion of our hotel and we look forward to serving you again in the future. Best regards, Management.

    EVALUATION

    Round Indicators

    • december 13 2018
    • Family

    V7988LSsandrah

    “Service and People”


    I have waited 4 days to find the perfect words and yet at the end of the day, honesty is all that matters. This resort, overall, has the best service starting with check-in to check-out and every day in between. REBECA CANEDO (ext. 4004) did everything to make my vacation the best memory ever. Her kindness and hospitality was beyond anything I have ever experienced. A gift of a wonderful vacation. I was very leery at staying alone (sister/husband stayed in their own suite) on resort, but the comfort, the people who greeted me daily made me feel welcomed and at ease. The atmosphere around the resort was outstanding, helping create memories for vacationers to never forget. I can not stress enough on all that Rebeca did for me; the beautiful master suite with an ocean view was breath taking each morning as the sun rose. The Jacuzzi on the balcony was so relaxing. The buffets were outstanding, no one should ever leave hungry or with complaints for lack of variety. This is a resort I will definitely vacation at again. The lady who greeted me each morning, no matter her day or week, had the biggest smile on her face. She not only cleaned my suite but she also helped me with my Spanish and for that I am grateful. I never asked her name but we did stand for a selfie on my last day. Receba even took time to sit with me in the lobby and have a wonderful visit about our passion for dogs. How does a vacation get any better? Easy answer, stay longer !!! Thank you Barcelo Maya Caribe, Rebeca and everyone who made this vacation spectacular for me. From my home to your home ... Feliz Navidad y Próspero Año Nuevo !!!! Blessings, Sandy Hetke


    EVALUATION

    Round Indicators

    • december 12 2018
    • Denver, Colorado
    • Family

    jenopass

    “Tequila tasting ”


    Excelente tequila tasting and one of best resorts. Greatest entertainment team! I love the tequila tour, they have the best beaches and food, Laura and sergio oulriqe and stephanie ans Alexa were exceptional presenters!!


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear jenopass First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    Close 

    Back Find a hotel

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Mexico

    Select Mexico

    Hotels in Panamá

    Select Panamá

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Portugal

    Select Portugal

    Hotels in Morocco

    Select Morocco

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z