Barceló Hotel Pool  Maya Caribe
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Barceló Maya Caribe

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 4255 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

64% Complete

2739

Very good

21% Complete

921

Average

7% Complete

321

Poor

3% Complete

150

Very poor

2% Complete

124

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    Round Indicators
    gtatevossian97 Los Angeles, California. 07/22/2018 Family

    “Buffet Caribe”

    The service at buffet caribe was amazing! Our waiter Dani Lopez Garcia made sure we had everything we needed and was very pleasant! He was constantly making jokes and even brought out sombreros for my family for pictures! Definitely recommend this hotel and it’s great restaurants!
    Round Indicators
    07/21/2018 Family

    “Can’t wait to return!!”

    Our family of 3 stayed for one week at Barcelo Maya Caribe. We enjoyed every moment at the resort! The staff treats you like family. Service was impeccable. The buffet was wonderful at breakfast and lunch. Loved being able to experience the reservation dining at the other Barcelo Maya resorts such as; French, Mexican, Spanish, and Japanese cuisine. The food was delicious! 2/3 of our family members are vegetarian. We had no issues finding delicious dishes we could enjoy! The pools, beach, amenities, water sports, mini gold, shopping, and shows were wonderful! Honestly we did not want to leave. We highly recommend Barcelo Maya resort as a family friendly vacation Be sure to see the shows ( nightly at 9:30 pm)
    Round Indicators
    Jason M Rossville, Illinois. 07/21/2018 Family

    “Great Family Vacation”

    Beautiful hotel and grounds. Our family enjoyed walking around the resort taking in the lush gardens and pools. The beach is breath taking and lounge chairs were plentiful with palm trees for shade. We did upgrade to a premium swim up suite and would highly recommend that. Teresa Manzon at the Caribe pool was absolutely excellent! She always had a smile and would check in regularly to make sure you always had a cold drink to enjoy. My only suggestion for improvement would be improving the food (taste was bland and hot food was not really hot).

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear Jason M, It is great to read you enjoyed with the whole family, our resort is planned for all group ages. Thank you for letting us know Teresa's service met your expectations and be sure we will pass your suggestion along. Hopefully we'll have the pleasure to host you again in the future. Best regards. See you next time!

    Round Indicators
    Rachel D 07/21/2018 Family

    “Buffet at Caribe”

    Hassim Viana at the buffet is an amazing waiter. We have been coming here for the past 5 years. He has taken care of us for the past 22. He is tentative and accommodating. He is our favorite. Go see him!!

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear Rachel D, It is really great to know the attention of our guys keeps you coming back, we feel proud to have them. You are a part of our Barceló family and we feel proud about that too. Hassim will be hapy when gets this review. See you next time! Let's get to the 25! Best regards.

    Round Indicators
    Aleksey Z 07/20/2018 Family

    “Vacation”

    We have a great vacation st Barcelona. Everything was perfect. Thanks so much to our best servers, Gilberto Perez and Nimsi Fuentes, very good and friendly people! Thank you so much! Alex and Nataliya

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear Aleksey Z, Thank you for taking a moment to share your comments with us. We are happy to know you enjoyed several aspects of your stay in our complex. Gil and Nimsi will be happy to know you remember them. We hope to see you soon Alex and Nataliya. Best regards!

    EVALUATION

    Round Indicators

    • july 22 2018
    • Los Angeles, California
    • Family

    gtatevossian97

    “Buffet Caribe”


    The service at buffet caribe was amazing! Our waiter Dani Lopez Garcia made sure we had everything we needed and was very pleasant! He was constantly making jokes and even brought out sombreros for my family for pictures! Definitely recommend this hotel and it’s great restaurants!


    EVALUATION

    Round Indicators

    • july 21 2018
    • Family

    “Can’t wait to return!!”


    Our family of 3 stayed for one week at Barcelo Maya Caribe. We enjoyed every moment at the resort! The staff treats you like family. Service was impeccable. The buffet was wonderful at breakfast and lunch. Loved being able to experience the reservation dining at the other Barcelo Maya resorts such as; French, Mexican, Spanish, and Japanese cuisine. The food was delicious! 2/3 of our family members are vegetarian. We had no issues finding delicious dishes we could enjoy! The pools, beach, amenities, water sports, mini gold, shopping, and shows were wonderful! Honestly we did not want to leave. We highly recommend Barcelo Maya resort as a family friendly vacation Be sure to see the shows ( nightly at 9:30 pm)


    EVALUATION

    Round Indicators

    • july 21 2018
    • Rossville, Illinois
    • Family

    Jason M

    “Great Family Vacation”


    Beautiful hotel and grounds. Our family enjoyed walking around the resort taking in the lush gardens and pools. The beach is breath taking and lounge chairs were plentiful with palm trees for shade. We did upgrade to a premium swim up suite and would highly recommend that. Teresa Manzon at the Caribe pool was absolutely excellent! She always had a smile and would check in regularly to make sure you always had a cold drink to enjoy. My only suggestion for improvement would be improving the food (taste was bland and hot food was not really hot).


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear Jason M, It is great to read you enjoyed with the whole family, our resort is planned for all group ages. Thank you for letting us know Teresa's service met your expectations and be sure we will pass your suggestion along. Hopefully we'll have the pleasure to host you again in the future. Best regards. See you next time!

    EVALUATION

    Round Indicators

    • july 21 2018
    • Family

    Rachel D

    “Buffet at Caribe”


    Hassim Viana at the buffet is an amazing waiter. We have been coming here for the past 5 years. He has taken care of us for the past 22. He is tentative and accommodating. He is our favorite. Go see him!!


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear Rachel D, It is really great to know the attention of our guys keeps you coming back, we feel proud to have them. You are a part of our Barceló family and we feel proud about that too. Hassim will be hapy when gets this review. See you next time! Let's get to the 25! Best regards.

    EVALUATION

    Round Indicators

    • july 20 2018
    • Family

    Aleksey Z

    “Vacation”


    We have a great vacation st Barcelona. Everything was perfect. Thanks so much to our best servers, Gilberto Perez and Nimsi Fuentes, very good and friendly people! Thank you so much! Alex and Nataliya


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear Aleksey Z, Thank you for taking a moment to share your comments with us. We are happy to know you enjoyed several aspects of your stay in our complex. Gil and Nimsi will be happy to know you remember them. We hope to see you soon Alex and Nataliya. Best regards!

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