Barceló Hotel Pool  Maya Caribe
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Barceló Maya Caribe

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 4241 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

64% Complete

2727

Very good

21% Complete

919

Average

7% Complete

321

Poor

3% Complete

150

Very poor

2% Complete

124

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    Round Indicators
    Aleksey Z 07/20/2018 Family

    “Vacation”

    We have a great vacation st Barcelona. Everything was perfect. Thanks so much to our best servers, Gilberto Perez and Nimsi Fuentes, very good and friendly people! Thank you so much! Alex and Nataliya
    Round Indicators
    George P 07/20/2018 Family

    “Awesome Resort and Excellent Service”

    This is was our third time at Barcelo in Riviera Maya. The resort, the beach, and the service provided is always excellent. Our family had a great experience. They had an abundant selection of healthy meals to choose from. The beach and the pools are super clean and amazing. We want to give a big shout out and thank you to Rebecca at the front desk of the Caribe and Javier Reyes and the rest of the Barcelo team all over the resort for their outstanding service and an unforgettable and special family vacation experience.
    Round Indicators
    DPHMontreal Montreal. 07/20/2018 Couples

    “Repeat guests”

    We are repeat guests; my fifth time and my husband his fourth. Once again, our transfer from the airport was done with Canada Transfers. It’s a fabulous service; faster and efficient. Check-in with Gerardo went well. We were early, so we went for lunch at the buffet. Once again, we were recognized by many of the waiters. The variety and quality of food is good and the service is excellent at the Caribe Buffet. Gracias a Darinel y a Joel Hernandez por la mañana (y a Pascuela por sus excelentes tortillas) y a Silvia Gomez y Valerio May por la noche (gracias a Freddy por los steaks). Gracias a Miguel Lopez y Mayelo y Obed en el restaurante Captain Morgan. Norma keeps Captain Morgan clean (diligent worker). Went to the Mexico Lindo Restaurant – the food and service were excellent. Gracias a Leticia Cruz y Alberta Pech. We also made reservations to the Marenostrum. Service by Fernando & Alberto was good. The meal itself, not worth going back to this restaurant. Room: Our room was close to the beach on the third floor. Would be nice to know the name of our cleaning lady in order to thank her. Beach/Pool: The beach is beautiful: white sand; not too much seaweed. No problem finding chairs / shade. We would end our day at the Lobby “Tulip” Bar which is quite pleasant; gracias a Flor Diaz – very pleasant person! We enjoy returning to the Barcelo as we feel comfortable here. What is a little disappointing is knowing that you are not recognized as being a loyal returning guest. I’m not expecting to receive flowers, but when you hear that first timers arrive and get upgrades to Premium (on a supposedly lottery basis) and you don’t even get a note saying welcome back ….. well, it's a little disappointing. Even with this, we will be back!
    Round Indicators
    anetkenyc 07/20/2018 Family

    “Stay 6/30 -7/8”

    the hotel is big, the is always space at the pool and beach, the food is fresh and tasty, the only problem we had was quality of the drinks at the pool, I would recommend this hotel to friends and family
    Round Indicators
    loucam25 manchester. 07/19/2018 Family

    “Fantastic Caribe ”

    Fantastic amazing service from Gilberto Perez in the buffet caribe ! Such a lovely man , can’t do enough for everyone Highly recommend Thanks Gilberto Food amazing too Check out the beach and the mall bar too This hotel wants for nothing , perfect holiday

    EVALUATION

    Round Indicators

    • july 20 2018
    • Family

    Aleksey Z

    “Vacation”


    We have a great vacation st Barcelona. Everything was perfect. Thanks so much to our best servers, Gilberto Perez and Nimsi Fuentes, very good and friendly people! Thank you so much! Alex and Nataliya


    EVALUATION

    Round Indicators

    • july 20 2018
    • Family

    George P

    “Awesome Resort and Excellent Service”


    This is was our third time at Barcelo in Riviera Maya. The resort, the beach, and the service provided is always excellent. Our family had a great experience. They had an abundant selection of healthy meals to choose from. The beach and the pools are super clean and amazing. We want to give a big shout out and thank you to Rebecca at the front desk of the Caribe and Javier Reyes and the rest of the Barcelo team all over the resort for their outstanding service and an unforgettable and special family vacation experience.


    EVALUATION

    Round Indicators

    • july 20 2018
    • Montreal
    • Couples

    DPHMontreal

    “Repeat guests”


    We are repeat guests; my fifth time and my husband his fourth. Once again, our transfer from the airport was done with Canada Transfers. It’s a fabulous service; faster and efficient. Check-in with Gerardo went well. We were early, so we went for lunch at the buffet. Once again, we were recognized by many of the waiters. The variety and quality of food is good and the service is excellent at the Caribe Buffet. Gracias a Darinel y a Joel Hernandez por la mañana (y a Pascuela por sus excelentes tortillas) y a Silvia Gomez y Valerio May por la noche (gracias a Freddy por los steaks). Gracias a Miguel Lopez y Mayelo y Obed en el restaurante Captain Morgan. Norma keeps Captain Morgan clean (diligent worker). Went to the Mexico Lindo Restaurant – the food and service were excellent. Gracias a Leticia Cruz y Alberta Pech. We also made reservations to the Marenostrum. Service by Fernando & Alberto was good. The meal itself, not worth going back to this restaurant. Room: Our room was close to the beach on the third floor. Would be nice to know the name of our cleaning lady in order to thank her. Beach/Pool: The beach is beautiful: white sand; not too much seaweed. No problem finding chairs / shade. We would end our day at the Lobby “Tulip” Bar which is quite pleasant; gracias a Flor Diaz – very pleasant person! We enjoy returning to the Barcelo as we feel comfortable here. What is a little disappointing is knowing that you are not recognized as being a loyal returning guest. I’m not expecting to receive flowers, but when you hear that first timers arrive and get upgrades to Premium (on a supposedly lottery basis) and you don’t even get a note saying welcome back ….. well, it's a little disappointing. Even with this, we will be back!


    EVALUATION

    Round Indicators

    • july 20 2018
    • Family

    anetkenyc

    “Stay 6/30 -7/8”


    the hotel is big, the is always space at the pool and beach, the food is fresh and tasty, the only problem we had was quality of the drinks at the pool, I would recommend this hotel to friends and family


    EVALUATION

    Round Indicators

    • july 19 2018
    • manchester
    • Family

    loucam25

    “Fantastic Caribe ”


    Fantastic amazing service from Gilberto Perez in the buffet caribe ! Such a lovely man , can’t do enough for everyone Highly recommend Thanks Gilberto Food amazing too Check out the beach and the mall bar too This hotel wants for nothing , perfect holiday


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