Barceló Hotel Pool  Maya Caribe
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Map and location

Carretera Chetumal Puerto Jurez Km. 266,3 XPUHA Q   Riviera Maya, Quintana Roo México,    


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 6093 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

68% Complete

4194

Very good

18% Complete

1146

Average

6% Complete

406

Poor

3% Complete

188

Very poor

2% Complete

159

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    Round Indicators
    lovebarcelo 04/23/2019 Family

    “The best vacation ever in a little paradise!”

    We stayed at Barcelo Maya Caribe for 8 nights. Very beautiful, well maintained and clean resort! Food is good, not excellent, but safe! Sandy beach, not crowded at all. We enjoyed snack bar at the beach. Would love to come back!!!
    Round Indicators
    55hanan82 Calgary, Canada. 04/23/2019 Family

    “Barcelo caribe 2019”

    Hello hello! I usually neve write reviews ! So first off this is our 7th time to the barcelo usually stay at the tropical or colonial which is really a short walk since they are all linked. I came with my husband and two kids plus another family and their two kids. When I booked I asked for the cribe Just for a change and was closer to the Maya Mall in the resort. When we got there they told us our room was in the tropical. Normally I wouldn't mind being there so many times but I wanted the cribe. Obviously the front desk CANT do much told us rooms are booked. SoOf course front desk management came out to speak to us. I have to say Christian Romero was amazing. He tried his best to accommodate us. He did tell us to come back the next day to give us a room. We then ran into a couple more issues which was a bummer but I have to say Christian went over and Beyond to make sure we were happy. It was nice to know that we want just another number. We had the front desk constantly calling our room and asked us if we needed anything. Whenever he bumped into us he would always stop and ask us how we're doing. You felt like he genuinely cared. Thanks Christian Romero for the amazing experience. Like I've said we've been to this Resort alot We usually go for 10 days and I'll try to break it up between two resorts. I have yet to find anything that beats the Barcelo. This time we stayed the full 10 days. Heres why.....The beach is beyond beautiful I love how you don't have to walk through the jungle to get on to the beach. Their buffets are awesome and there's always somewhere to eat. The cribe is Beautiful cuz it's a little bit more renovated so it feels like a five-star for sure. I love the selection of the food in the buffet. There's plenty of restaurants which is nice it gives you a break from the buffet. My favorite of course is the Japanese. I Wanted to stay at the crib since it was so close to the nightlife in the Maya Mall. The results are all linked together so you have access to everything. The water park is amazing and Daniela is seriously the girl you go to. The kids didn't want to do the kids club this time around. If there's anything that I would change in Resort is probably the kids club. I feel like it needs a little bit more for the kids in between 8 and up. I've been to other Resorts which they have so much more for them. But that won't stop me from going. We did have a rocky start to the vacation but ended up beautifully.❤
    Round Indicators
    Bee_Sincere 04/23/2019 Family

    “1st Time Out The Country!”

    Fernanda Parra displayed extraordinary customer service at the Strikers Sports Bar & Bowling Center. Making us “foreigners” feel welcomed! I enjoyed my first time being out of the USA (on vacation) and would DEFINITELY come back! Viva Mexico!
    Round Indicators
    Lealovestoride 04/23/2019 Family

    “Service was amazing”

    The staff at the Barcelo Maya Caribe are amazing. Friendly and such hard workers! Thanks in particular to Patricia and Juliana at the Restaurante Tokyo - abd kudos to the chef as well!! And to Cleyder Alraio at the Buffet Caribe - your diligent service at breakfast was impressive.
    Round Indicators
    vixtorix Ontario, Canada. 04/23/2019 Family

    “Amazing Family Vacation at Barcelo Maya Caribe”

    Review based on a 7 day vacation for a Family of 4 ( 2 children = 4years + 7 months ) & 2 adults. April 11-18. Booked via SunWing Let me begin by saying that most reviews and property photos here cannot provide a true scope of this place. It is so incredibly vast and beautiful that you really have to be here to get the full magnitude of the resort – 5 STARS. My wife and I visited Barcelo Maya Caribe with our 2 kids – aged 7months & 4 years for a week during April 11-18 and rather than giving you a long drawn out paragraph of pointless information I’ll try to summarize this as best as I can. FOR KIDS – first and foremost, I cannot stress enough how great this resort is for kids. They have multiple huge waterparks ( counted at least 5 free & 1 paid ) specifically for kids and other great features like swim up pools bars with really shallow ends to keep your kids entertained in the adult sections. Lifeguards always on duty at the waterparks. The staff are extremely kid friendly with warm smiles and hello’s. Bartenders are able to serve kids milkshakes, smoothies etc without blinking an eye. Tip: Bring a stroller for younger kids – this place is vast. BEACH – Gorgeous white sand beach. You could probably cover the entire beach strip with a 30 minute walk and stop at all the pools along the way. Minimal sea weed during our trip and when there was sea weed staff cleared it out before the day began. FOOD – The buffets were all fantastic and slightly different which made each of them a unique experience. We are usually quite critical about restaurant food but NO complaints over the food served here and our kids ate what we ate. We even began baby led weaning at the resort for the younger one because they had so many fresh fruit/veg options for kids. The Ala Carte restaurants were equally good – loved Tokyo sushi and the Teppanyaki show – get a seat at the chefs table when you reserve. DRINKS – Always served immediately and didn’t have to wait more than a couple minutes when the pool bars were super busy. Efficient and fast bartending with a smile. You could ask for Chivas, Don Julio etc. and it was served up all day. Crowds at the pools and bars seemed very classy with no rude/ annoying drunks floundering about to mess up your vibe. Tip: Carry your own flask mug for bigger/colder drinks :P. AMENITIES: Countless pools/bars to have fun in. Kids waterparks. Excellent towel service. Live shows at Theatres on site almost every night. Sports bars with auditorium style seating for watching games. Great housekeeping. Kayaking, scuba diving, water sports were included. Rooms were cleaned and mini bar restocked every day. Caribe has a mall within the resort and also a Mexican handicraft market for your souvenirs. Got 2 courtesy calls from the reception to make sure everything was in order during our trip. NAMES: link up with these folk if you can, they provided us with amazing service throughout our trip. Adolfo - The funniest Sunwing Rep. haha Cleyder Alfares & Roselin – for the best patio breakfast service at Buffet Caribe. Luis & Yolanda @ Buffet Caribe, Thanks! See Marco & Eden @ Grand Pool Bar for great drinks. All in all we had no complaints at all and this was a very safe place to bring a family for a quality vacation. Again – 5 Stars! Can’t wait to go back. Thanks Barcelo.

    EVALUATION

    Round Indicators

    • april 23 2019
    • Family

    lovebarcelo

    “The best vacation ever in a little paradise!”


    We stayed at Barcelo Maya Caribe for 8 nights. Very beautiful, well maintained and clean resort! Food is good, not excellent, but safe! Sandy beach, not crowded at all. We enjoyed snack bar at the beach. Would love to come back!!!


    EVALUATION

    Round Indicators

    • april 23 2019
    • Calgary, Canada
    • Family

    55hanan82

    “Barcelo caribe 2019”


    Hello hello! I usually neve write reviews ! So first off this is our 7th time to the barcelo usually stay at the tropical or colonial which is really a short walk since they are all linked. I came with my husband and two kids plus another family and their two kids. When I booked I asked for the cribe Just for a change and was closer to the Maya Mall in the resort. When we got there they told us our room was in the tropical. Normally I wouldn't mind being there so many times but I wanted the cribe. Obviously the front desk CANT do much told us rooms are booked. SoOf course front desk management came out to speak to us. I have to say Christian Romero was amazing. He tried his best to accommodate us. He did tell us to come back the next day to give us a room. We then ran into a couple more issues which was a bummer but I have to say Christian went over and Beyond to make sure we were happy. It was nice to know that we want just another number. We had the front desk constantly calling our room and asked us if we needed anything. Whenever he bumped into us he would always stop and ask us how we're doing. You felt like he genuinely cared. Thanks Christian Romero for the amazing experience. Like I've said we've been to this Resort alot We usually go for 10 days and I'll try to break it up between two resorts. I have yet to find anything that beats the Barcelo. This time we stayed the full 10 days. Heres why.....The beach is beyond beautiful I love how you don't have to walk through the jungle to get on to the beach. Their buffets are awesome and there's always somewhere to eat. The cribe is Beautiful cuz it's a little bit more renovated so it feels like a five-star for sure. I love the selection of the food in the buffet. There's plenty of restaurants which is nice it gives you a break from the buffet. My favorite of course is the Japanese. I Wanted to stay at the crib since it was so close to the nightlife in the Maya Mall. The results are all linked together so you have access to everything. The water park is amazing and Daniela is seriously the girl you go to. The kids didn't want to do the kids club this time around. If there's anything that I would change in Resort is probably the kids club. I feel like it needs a little bit more for the kids in between 8 and up. I've been to other Resorts which they have so much more for them. But that won't stop me from going. We did have a rocky start to the vacation but ended up beautifully.❤


    EVALUATION

    Round Indicators

    • april 23 2019
    • Family

    Bee_Sincere

    “1st Time Out The Country!”


    Fernanda Parra displayed extraordinary customer service at the Strikers Sports Bar & Bowling Center. Making us “foreigners” feel welcomed! I enjoyed my first time being out of the USA (on vacation) and would DEFINITELY come back! Viva Mexico!


    EVALUATION

    Round Indicators

    • april 23 2019
    • Family

    Lealovestoride

    “Service was amazing”


    The staff at the Barcelo Maya Caribe are amazing. Friendly and such hard workers! Thanks in particular to Patricia and Juliana at the Restaurante Tokyo - abd kudos to the chef as well!! And to Cleyder Alraio at the Buffet Caribe - your diligent service at breakfast was impressive.


    EVALUATION

    Round Indicators

    • april 23 2019
    • Ontario, Canada
    • Family

    vixtorix

    “Amazing Family Vacation at Barcelo Maya Caribe”


    Review based on a 7 day vacation for a Family of 4 ( 2 children = 4years + 7 months ) & 2 adults. April 11-18. Booked via SunWing Let me begin by saying that most reviews and property photos here cannot provide a true scope of this place. It is so incredibly vast and beautiful that you really have to be here to get the full magnitude of the resort – 5 STARS. My wife and I visited Barcelo Maya Caribe with our 2 kids – aged 7months & 4 years for a week during April 11-18 and rather than giving you a long drawn out paragraph of pointless information I’ll try to summarize this as best as I can. FOR KIDS – first and foremost, I cannot stress enough how great this resort is for kids. They have multiple huge waterparks ( counted at least 5 free & 1 paid ) specifically for kids and other great features like swim up pools bars with really shallow ends to keep your kids entertained in the adult sections. Lifeguards always on duty at the waterparks. The staff are extremely kid friendly with warm smiles and hello’s. Bartenders are able to serve kids milkshakes, smoothies etc without blinking an eye. Tip: Bring a stroller for younger kids – this place is vast. BEACH – Gorgeous white sand beach. You could probably cover the entire beach strip with a 30 minute walk and stop at all the pools along the way. Minimal sea weed during our trip and when there was sea weed staff cleared it out before the day began. FOOD – The buffets were all fantastic and slightly different which made each of them a unique experience. We are usually quite critical about restaurant food but NO complaints over the food served here and our kids ate what we ate. We even began baby led weaning at the resort for the younger one because they had so many fresh fruit/veg options for kids. The Ala Carte restaurants were equally good – loved Tokyo sushi and the Teppanyaki show – get a seat at the chefs table when you reserve. DRINKS – Always served immediately and didn’t have to wait more than a couple minutes when the pool bars were super busy. Efficient and fast bartending with a smile. You could ask for Chivas, Don Julio etc. and it was served up all day. Crowds at the pools and bars seemed very classy with no rude/ annoying drunks floundering about to mess up your vibe. Tip: Carry your own flask mug for bigger/colder drinks :P. AMENITIES: Countless pools/bars to have fun in. Kids waterparks. Excellent towel service. Live shows at Theatres on site almost every night. Sports bars with auditorium style seating for watching games. Great housekeeping. Kayaking, scuba diving, water sports were included. Rooms were cleaned and mini bar restocked every day. Caribe has a mall within the resort and also a Mexican handicraft market for your souvenirs. Got 2 courtesy calls from the reception to make sure everything was in order during our trip. NAMES: link up with these folk if you can, they provided us with amazing service throughout our trip. Adolfo - The funniest Sunwing Rep. haha Cleyder Alfares & Roselin – for the best patio breakfast service at Buffet Caribe. Luis & Yolanda @ Buffet Caribe, Thanks! See Marco & Eden @ Grand Pool Bar for great drinks. All in all we had no complaints at all and this was a very safe place to bring a family for a quality vacation. Again – 5 Stars! Can’t wait to go back. Thanks Barcelo.


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