Barceló Hotel Pool  Maya Caribe
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Map and location

Carretera Chetumal Puerto Jurez Km. 266,3 XPUHA Q   Riviera Maya, Quintana Roo México,    


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 5904 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

68% Complete

4044

Very good

18% Complete

1118

Average

6% Complete

401

Poor

3% Complete

187

Very poor

2% Complete

154

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    Round Indicators
    JMELL3 03/21/2019 Family

    “Best Bartender Ever”

    Fernada Parra and Sail Ceba gave the best service ever in Strikers. They love the guest and make sure they have a fantastic time. I recommend that everyone experiences the amazingness of there love. Also Jennett Tzitzihua made sure we were safe and kept us company!!
    Round Indicators
    coconafu Playa del Carmen, Mexico. 03/21/2019 Friends getaway

    “Excellence ”

    There is nothing better than to get to a place like this where you are treated in the best possible way with the best attitude and with the great cleanliness of the gym, thanks to Pamela Alatriste for such good service and attitude. I'll be back soon 🙌🏻✨
    Round Indicators
    Voyager568500 03/21/2019 Family

    “praising colonial kids club”

    Thank you Sarai and all personal at Barcelo Maya Collonial kids club. you are wonderful, fun, loving and very professional team. We are so happy to see you again and again. Thank you for wonderful time together. Tessa and Jia with love
    Round Indicators
    Lili E 03/21/2019 Family

    “Barcy club”

    Excellent staff. Very kind, patient and friendly. Best experience with child care at a resort. 9-5 care available for your little ones while you’re enjoying the beach or pool. Thank you Andrea, Sammy, Dulce, Jazmine. 😍🤗
    Round Indicators
    Mobile08338401683 03/20/2019 Family

    “Don't Stay at Caribe”

    We stayed from March 7 to March 17. No one told us there was a Caribbean music festival happening at Beach. Incredibly loud music, rude college kids, and no response from staff when they were still staggering around drunk when i went out for a run at 5 am. i was harassed in the hallway and i saw young kids terrified of them in the dining rooms. Total catering to the college crowd _ DONT BRING YOUR FAMIILY. Maintenance asked to come into my room mid stay. They took about the large (good) shower head and NEVER PUT IT BACK TOGETHER. I had 2 rooms so my teenagers could use mine, but this is terrible. Whether or not the maids made it out to the balcony was hit and miss. Bartenders never smiled and looked like they longed to be anywhere else. I don't blame them with the drunk college crowd everywhere. Stay away in Feb and March - i heard Feb was worse.

    EVALUATION

    Round Indicators

    • march 21 2019
    • Family

    JMELL3

    “Best Bartender Ever”


    Fernada Parra and Sail Ceba gave the best service ever in Strikers. They love the guest and make sure they have a fantastic time. I recommend that everyone experiences the amazingness of there love. Also Jennett Tzitzihua made sure we were safe and kept us company!!


    EVALUATION

    Round Indicators

    • march 21 2019
    • Playa del Carmen, Mexico
    • Friends getaway

    coconafu

    “Excellence ”


    There is nothing better than to get to a place like this where you are treated in the best possible way with the best attitude and with the great cleanliness of the gym, thanks to Pamela Alatriste for such good service and attitude. I'll be back soon 🙌🏻✨


    EVALUATION

    Round Indicators

    • march 21 2019
    • Family

    Voyager568500

    “praising colonial kids club”


    Thank you Sarai and all personal at Barcelo Maya Collonial kids club. you are wonderful, fun, loving and very professional team. We are so happy to see you again and again. Thank you for wonderful time together. Tessa and Jia with love


    EVALUATION

    Round Indicators

    • march 21 2019
    • Family

    Lili E

    “Barcy club”


    Excellent staff. Very kind, patient and friendly. Best experience with child care at a resort. 9-5 care available for your little ones while you’re enjoying the beach or pool. Thank you Andrea, Sammy, Dulce, Jazmine. 😍🤗


    EVALUATION

    Round Indicators

    • march 20 2019
    • Family

    Mobile08338401683

    “Don't Stay at Caribe”


    We stayed from March 7 to March 17. No one told us there was a Caribbean music festival happening at Beach. Incredibly loud music, rude college kids, and no response from staff when they were still staggering around drunk when i went out for a run at 5 am. i was harassed in the hallway and i saw young kids terrified of them in the dining rooms. Total catering to the college crowd _ DONT BRING YOUR FAMIILY. Maintenance asked to come into my room mid stay. They took about the large (good) shower head and NEVER PUT IT BACK TOGETHER. I had 2 rooms so my teenagers could use mine, but this is terrible. Whether or not the maids made it out to the balcony was hit and miss. Bartenders never smiled and looked like they longed to be anywhere else. I don't blame them with the drunk college crowd everywhere. Stay away in Feb and March - i heard Feb was worse.


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