Barceló Hotel Pool  Maya Caribe
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Barceló Maya Caribe

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 4559 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

65% Complete

2987

Very good

21% Complete

962

Average

7% Complete

329

Poor

3% Complete

153

Very poor

2% Complete

129

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    Round Indicators
    Richard G 08/20/2018 Family

    “Teenage family”

    The breakfast team in the buffet consisting of Dary Perez, Alermo Garcia,Hassim viana, Alejandra Vargas, Conrado Vazquez and Suemi were wonderful, they put a smile on my face every morning with their wonderful hospitality.
    Round Indicators
    Ana M Visalia, California, United States. 08/19/2018 Couples

    “Our fifth trip to this beautiful resort- have tried others and none compare”

    Although we had just returned from a family vacation and stayed at a different resort, my husband decided to return to our favorite place to celebrate our 24th anniversary. We had made the mistake of booking at the Iberostar for a family trip in July 2018 and we quickly missed our Barcelo so we took a second trip in August. Our room was beautiful in the building closest to the beach. We had a nice hot tub on our patio which we totally enjoyed. It was the premium area so we had nice bed linens and a great mini bar. We loved the room but the shower was a bit on the small side and there is no privacy when using the bathroom. I guess we are a bit weird, but a fan or a closed off area would be nice, lol. The a la carte restaurants all serve fantastic food and the staff are always happy and friendly. Special thanks to our waiters Dary and Dary's partner (so sorry I lost the tickets with your names) and Joel at the Caribe buffet. These 3 greeted us each morning with a smile and always made sure we were taken care of. Another thanks to the bartenders Erik Tovar and Josue Cruz at Teatro Kukulcan for the amazing drinks and service. We were slightly disappointed that the resort did do anything for us to celebrate our anniversary. I told staff upon check-in that we were there for our anniversary. I know in the past they have either set up champagne and chocolates or something similar in our room but this time it was overlooked. Just a slight bummer. The Captain Morgan grill was new to us as our last stay at Barcelo was in 2016. It its very beautiful. Overall we love this resort and look forward to another trip with family and our friends next year. We would love it if the Barcelo would consider a beach party with music and dancing on beach one night per week. That would be so much fun!
    Round Indicators
    Vid14 Morrison, Colorado. 08/19/2018 Couples

    “A second return trip - Our new favorite tropical home away from home!”

    This is our second trip to Barcelo Maya resort. The first trip we stayed at the "Palace" this time we stayed at the "Caribe". We were not disappointed. It's an hour drive off the beaten path of Cancun, but we felt over and over again that this resort was so relaxing and comfortable, a tropical home away from home. We were welcomed back with a bottle of champagne and fruits. The mini bar had beer, sodas, water, chips and peanuts. Just note that if you plan on sleeping in - you may be trading your refill service - they come around early in the morning! We slept in each morning until 10 AM or so, so our mini bar only got refilled when we caught someone in the hall and asked for more drinks. The whole of the staff is attentive and friendly. The bell hops are quick and efficient. Check in staff in the Premier Club lounge was a little passive, but still helpful. If you are offered the day of spa discount - DO IT! The spa was clean and luxurious. We started off with the "hydrotherapy circuit" that includes mineral baths (which sometimes work and sometimes don't) steam rooms, dry sauna, cold pool and warm pool as well as a relaxing pool outside with fountains that massage as you pass underneath them. With the Premium upgrade we were able to visit the hydrotherapy circuit daily for no additional charge. There is a waiting room with lounging chairs, beverages and snacks and a beautiful large salt crystal in the middle. We opted for the individual Swedish massages and both fell asleep. When I woke up my hair had even been braided back as part of the head massage. We had both turned to mush, stopped by the buffet for a small snack, warm drink and melted into bed for 11 peaceful and rejuvenating hours of sleep! The 24 hour room service offers a variety of adult meals, american breakfast (eggs, hash browns, tomatoes, fruit, pastries, yogurt, granola etc.) Sandwiches (a steak sandwich, club sandwich). You do need to remember to ask for salt and pepper, ketchup, mayo etc. There are Cenotes worth visiting and swimming in across the street. The beach is well kept with plenty of lounge chairs. They don't serve drinks on the beach, but you can pick them up on the property and take them with you out to the beach. If you opt to reserve a spot at the restaurants, we have enjoyed the steak house and hibachi restaurants. The Italian restaurant across from the hibachi was disappointing and bland. This is one of the best and most consistent All Inclusive resorts that we have visited. The food is quality and flavorful. The selection is wide and the drink selection is great! We love Barcelo and we're excited to try out some of their other properties around the globe!
    Round Indicators
    piruiz10 Perth Amboy, New Jersey. 08/19/2018 Couples

    “Fun in the sun.”

    Great staff and the food was great. The only thing was the some of the beach was brown and alot of seeweed.But the hotel staff stayed on top of it cleaning. We found a part of the beach were it was nice and clean..
    Round Indicators
    peliROJO Dallas, TX. 08/18/2018 Couples

    “Loved it”

    Loved it and can't wait to return. Pools, food, water sports, proximity to excursions such as cenotes, zip lines, ATVs, horseback and camelback rides, staff was helpful and friendly. I wouldn't consider a different hotel unless I wanted to stay in north Cancun.

    EVALUATION

    Round Indicators

    • august 20 2018
    • Family

    Richard G

    “Teenage family”


    The breakfast team in the buffet consisting of Dary Perez, Alermo Garcia,Hassim viana, Alejandra Vargas, Conrado Vazquez and Suemi were wonderful, they put a smile on my face every morning with their wonderful hospitality.


    EVALUATION

    Round Indicators

    • august 19 2018
    • Visalia, California, United States
    • Couples

    Ana M

    “Our fifth trip to this beautiful resort- have tried others and none compare”


    Although we had just returned from a family vacation and stayed at a different resort, my husband decided to return to our favorite place to celebrate our 24th anniversary. We had made the mistake of booking at the Iberostar for a family trip in July 2018 and we quickly missed our Barcelo so we took a second trip in August. Our room was beautiful in the building closest to the beach. We had a nice hot tub on our patio which we totally enjoyed. It was the premium area so we had nice bed linens and a great mini bar. We loved the room but the shower was a bit on the small side and there is no privacy when using the bathroom. I guess we are a bit weird, but a fan or a closed off area would be nice, lol. The a la carte restaurants all serve fantastic food and the staff are always happy and friendly. Special thanks to our waiters Dary and Dary's partner (so sorry I lost the tickets with your names) and Joel at the Caribe buffet. These 3 greeted us each morning with a smile and always made sure we were taken care of. Another thanks to the bartenders Erik Tovar and Josue Cruz at Teatro Kukulcan for the amazing drinks and service. We were slightly disappointed that the resort did do anything for us to celebrate our anniversary. I told staff upon check-in that we were there for our anniversary. I know in the past they have either set up champagne and chocolates or something similar in our room but this time it was overlooked. Just a slight bummer. The Captain Morgan grill was new to us as our last stay at Barcelo was in 2016. It its very beautiful. Overall we love this resort and look forward to another trip with family and our friends next year. We would love it if the Barcelo would consider a beach party with music and dancing on beach one night per week. That would be so much fun!


    EVALUATION

    Round Indicators

    • august 19 2018
    • Morrison, Colorado
    • Couples

    Vid14

    “A second return trip - Our new favorite tropical home away from home!”


    This is our second trip to Barcelo Maya resort. The first trip we stayed at the "Palace" this time we stayed at the "Caribe". We were not disappointed. It's an hour drive off the beaten path of Cancun, but we felt over and over again that this resort was so relaxing and comfortable, a tropical home away from home. We were welcomed back with a bottle of champagne and fruits. The mini bar had beer, sodas, water, chips and peanuts. Just note that if you plan on sleeping in - you may be trading your refill service - they come around early in the morning! We slept in each morning until 10 AM or so, so our mini bar only got refilled when we caught someone in the hall and asked for more drinks. The whole of the staff is attentive and friendly. The bell hops are quick and efficient. Check in staff in the Premier Club lounge was a little passive, but still helpful. If you are offered the day of spa discount - DO IT! The spa was clean and luxurious. We started off with the "hydrotherapy circuit" that includes mineral baths (which sometimes work and sometimes don't) steam rooms, dry sauna, cold pool and warm pool as well as a relaxing pool outside with fountains that massage as you pass underneath them. With the Premium upgrade we were able to visit the hydrotherapy circuit daily for no additional charge. There is a waiting room with lounging chairs, beverages and snacks and a beautiful large salt crystal in the middle. We opted for the individual Swedish massages and both fell asleep. When I woke up my hair had even been braided back as part of the head massage. We had both turned to mush, stopped by the buffet for a small snack, warm drink and melted into bed for 11 peaceful and rejuvenating hours of sleep! The 24 hour room service offers a variety of adult meals, american breakfast (eggs, hash browns, tomatoes, fruit, pastries, yogurt, granola etc.) Sandwiches (a steak sandwich, club sandwich). You do need to remember to ask for salt and pepper, ketchup, mayo etc. There are Cenotes worth visiting and swimming in across the street. The beach is well kept with plenty of lounge chairs. They don't serve drinks on the beach, but you can pick them up on the property and take them with you out to the beach. If you opt to reserve a spot at the restaurants, we have enjoyed the steak house and hibachi restaurants. The Italian restaurant across from the hibachi was disappointing and bland. This is one of the best and most consistent All Inclusive resorts that we have visited. The food is quality and flavorful. The selection is wide and the drink selection is great! We love Barcelo and we're excited to try out some of their other properties around the globe!


    EVALUATION

    Round Indicators

    • august 19 2018
    • Perth Amboy, New Jersey
    • Couples

    piruiz10

    “Fun in the sun.”


    Great staff and the food was great. The only thing was the some of the beach was brown and alot of seeweed.But the hotel staff stayed on top of it cleaning. We found a part of the beach were it was nice and clean..


    EVALUATION

    Round Indicators

    • august 18 2018
    • Dallas, TX
    • Couples

    peliROJO

    “Loved it”


    Loved it and can't wait to return. Pools, food, water sports, proximity to excursions such as cenotes, zip lines, ATVs, horseback and camelback rides, staff was helpful and friendly. I wouldn't consider a different hotel unless I wanted to stay in north Cancun.


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