Barceló Hotel Pool  Maya Caribe
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Map and location

Carretera Chetumal Puerto Jurez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   Mxico  


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 5290 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

67% Complete

3580

Very good

19% Complete

1034

Average

6% Complete

368

Poor

3% Complete

168

Very poor

2% Complete

140

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    Round Indicators
    Explore12909875886 Vancouver, Canada. 12/10/2018 Family

    “Awesome hotel!”

    Great Hotel! We love it! has everything you desire for your best vacation in Riviera Maya. beach, kids water slides and mini disco, food, tonnes of swimming pools along the ocean line. Thank you for our great vacation!
    Round Indicators
    Carrie101 Tulsa, OK. 12/10/2018 Family

    “Barcelo Maya Surf Rider ”

    When we take our kids to Mexico THIS is is what they want to do! My 10 /15 year olds come to the Pirates Island Waterpark to surf the simulator & boogie board. The staff is fantastic & the surf instructors are so good with the kids. If you’ve ever wanted to try surfing on a simulator, this is the place to go! *Surf lessons are $15/hr in addition to the entrance fee, just so everyone knows. It’s totally worth it! Daniela & Alin will take wonderful care of you when you come.
    Round Indicators
    H4314JWmarkc Edmond, Oklahoma. 12/08/2018 Couples

    “Excellente”

    Did the tequila tasting here and had a blast. Sergio Bercera was a great host. We really enjoyed watching the swim with the dolphins and the food is great. You need to come here, we had a really great time.

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear H4314JWmarkc First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    Round Indicators
    bblab2001 Greeley, Colorado. 12/06/2018 Family

    “Excellent customer service”

    The room was superb. We were upgraded to our surprise. The staff at the Caribe buffet was the absolute best, especially Hassim Viana and Alejandro Montejo. They always had our table ready and our vast amounts of cappuccinos ready shortly after we got there. They remembered all our habitual needs and made the trip extra special. Very good gentleman and pulled out the chair for our mama. Muy bien, gracias! Can't wait until next time.

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear bblab2001 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    Round Indicators
    Pieolt007 Surrey, Canada. 12/05/2018 Couples

    “"Awesome Vacation"”

    We stayed at the Barcelo Maya Caribe for 7 nights starting Nov 25. I give the hotel 5 stars for the simple fact that the staff and service was fantastic!! From check-in to our departure the staff were tentative to our needs, friendly and wanting do what it takes to make us happy and enjoy our stay. Great Job!!! My comment on the overall food was that is was very good, and at the buffet’s there has a huge variety of food in most cases to satisfy the most fusses of palate’s. It was very well presented and delicious complements to the great chefs. We did enjoy a couple of the themed restaurants just for the different atmosphere, the steak house was the one I preferred over the other’s we tried. Although I must say that the Japanese restaurant had 100% “cheese” factor! Fun time. The place was kept very clean at all times and our room was cleaned and the fridge was well stocked everyday. The room was spacious and very nicely decorated, the bed was very comfortable and towels well stocked. On the bar service the beer at the Maya was Modelo, I just did not prefer it, but saving grace was the Corona’s beers in the room fridge, next time I’ll bring a small collapsible cooler to take the beers to the beach with me. The bar drinks were excellent and you could ask for a double or more without hesitation. We enjoyed beach volleyball almost everyday and the “volley crew” were great in getting things going and having things organized, a great time, lots of laughs especially after a few Tequilas, well done! The pools were great and the hammocks were a great addition to the pool furniture, you could just “Jimmy Buffett” your way through the afternoon with that lovely margarita in hand. The beach was also fantastic, there were areas of the beach that were very rocky and had seaweed but you can avoid them. I took my “sea slippers” with me, so not so bad. I would like to add another note If you do stay here, you must take a few hours to check out the Cenote Azul, a 10 min walk down the street, its is beautiful. You can google it. Take a towel, snacks, and beach slippers the cost is 100pesoes. You won’t regret it. Overall I would like to thank the Barcelo and all staff for a wonderful vacation experience. We would definitely will be back!

    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
     Dear Pieolt007 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    EVALUATION

    Round Indicators

    • december 10 2018
    • Vancouver, Canada
    • Family

    Explore12909875886

    “Awesome hotel!”


    Great Hotel! We love it! has everything you desire for your best vacation in Riviera Maya. beach, kids water slides and mini disco, food, tonnes of swimming pools along the ocean line. Thank you for our great vacation!


    EVALUATION

    Round Indicators

    • december 10 2018
    • Tulsa, OK
    • Family

    Carrie101

    “Barcelo Maya Surf Rider ”


    When we take our kids to Mexico THIS is is what they want to do! My 10 /15 year olds come to the Pirates Island Waterpark to surf the simulator & boogie board. The staff is fantastic & the surf instructors are so good with the kids. If you’ve ever wanted to try surfing on a simulator, this is the place to go! *Surf lessons are $15/hr in addition to the entrance fee, just so everyone knows. It’s totally worth it! Daniela & Alin will take wonderful care of you when you come.


    EVALUATION

    Round Indicators

    • december 8 2018
    • Edmond, Oklahoma
    • Couples

    H4314JWmarkc

    “Excellente”


    Did the tequila tasting here and had a blast. Sergio Bercera was a great host. We really enjoyed watching the swim with the dolphins and the food is great. You need to come here, we had a really great time.


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear H4314JWmarkc First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    EVALUATION

    Round Indicators

    • december 6 2018
    • Greeley, Colorado
    • Family

    bblab2001

    “Excellent customer service”


    The room was superb. We were upgraded to our surprise. The staff at the Caribe buffet was the absolute best, especially Hassim Viana and Alejandro Montejo. They always had our table ready and our vast amounts of cappuccinos ready shortly after we got there. They remembered all our habitual needs and made the trip extra special. Very good gentleman and pulled out the chair for our mama. Muy bien, gracias! Can't wait until next time.


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear bblab2001 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    EVALUATION

    Round Indicators

    • december 5 2018
    • Surrey, Canada
    • Couples

    Pieolt007

    “"Awesome Vacation"”


    We stayed at the Barcelo Maya Caribe for 7 nights starting Nov 25. I give the hotel 5 stars for the simple fact that the staff and service was fantastic!! From check-in to our departure the staff were tentative to our needs, friendly and wanting do what it takes to make us happy and enjoy our stay. Great Job!!! My comment on the overall food was that is was very good, and at the buffet’s there has a huge variety of food in most cases to satisfy the most fusses of palate’s. It was very well presented and delicious complements to the great chefs. We did enjoy a couple of the themed restaurants just for the different atmosphere, the steak house was the one I preferred over the other’s we tried. Although I must say that the Japanese restaurant had 100% “cheese” factor! Fun time. The place was kept very clean at all times and our room was cleaned and the fridge was well stocked everyday. The room was spacious and very nicely decorated, the bed was very comfortable and towels well stocked. On the bar service the beer at the Maya was Modelo, I just did not prefer it, but saving grace was the Corona’s beers in the room fridge, next time I’ll bring a small collapsible cooler to take the beers to the beach with me. The bar drinks were excellent and you could ask for a double or more without hesitation. We enjoyed beach volleyball almost everyday and the “volley crew” were great in getting things going and having things organized, a great time, lots of laughs especially after a few Tequilas, well done! The pools were great and the hammocks were a great addition to the pool furniture, you could just “Jimmy Buffett” your way through the afternoon with that lovely margarita in hand. The beach was also fantastic, there were areas of the beach that were very rocky and had seaweed but you can avoid them. I took my “sea slippers” with me, so not so bad. I would like to add another note If you do stay here, you must take a few hours to check out the Cenote Azul, a 10 min walk down the street, its is beautiful. You can google it. Take a towel, snacks, and beach slippers the cost is 100pesoes. You won’t regret it. Overall I would like to thank the Barcelo and all staff for a wonderful vacation experience. We would definitely will be back!


    DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review
    Dear Pieolt007 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

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