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Barceló Hotel Pool  Maya Caribe
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Map and location

Carretera Chetumal Puerto Jurez Km. 266,3 XPUHA Q   Riviera Maya, Quintana Roo México,    


Points of Interest

49 mi  Cancún International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 7308 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

70% Complete

5153

Very good

17% Complete

1265

Average

6% Complete

463

Poor

3% Complete

220

Very poor

2% Complete

207

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    Round Indicators
    robertgarcia09 Innisfil, Canada. 10/13/2019 Family

    “Beautiful Resort with great staff”

    Everything at this location is beautiful. no complaints at all. the only thing i would tell people is beware that not all attractions are free (bowling, surf ride, kids water park, etc). when i visited (Oct 2, 2019): Surf ride $15 USD per person Bowling $15 USD per person Pool table $8 USD per hour Ventura Park $80 USD per person Wifi (IS NOT INCLUDED) - will cost based on how many days you want to use it. i believe 7 days was a minimum of $36 USD however you get wifi throughout the entirety of the resort finally, beware of certain a la carte restaurants as they are not all in the same hotel area that you might be staying in. Barcelo Grand resort is comprised of about 4-6 hotels and if you dont plan accordingly, you could end up missing your reservation if you are not on time. the beaches were beautiful and clean, bar drinks and buffet i would say are standard to what can be expected. i would highly encourage booking at the maya caribe section as close as possible to maya mall as you will be here most nights for buffet, a la carte, bowling/bar, etc. a must visit are the Cenotes (Natural Lagoons) which are literally across the street from the entrance to the resort. do not pay for transportation as they will try and charge you a minimum of $30 USD when its literally a 5 min walk. i went to both Cristalino and Eden. Eden is the bigger of the two. both have awesome cliff jumping (about 15 feet if i had to guess) and make sure to bring snorkle masks or goggles, you wont regret it! finally, this location is far out from any of the major tourist spots (cancun, playa del carmen). to get to playa del carmen, you are looking at approx $60 dollars (maybe a little less since i needed a van) and it will take about 30 mins to get there, add on another 30 minutes to that if you wanted to get back to cancun. PS. WARNING TO THOSE WANTING TO SWIM WITH THE STARS! there was just a stop made by the mexican govenment to all those wanted to swim with the starfish at Cozumel. the final tour was i believe on October 4 or 5. apparently the star fish are mostly gone due to tourists touching them. these are living creatures and will die if you touch them. for now, there are no tours going here! be warned!

    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
     Dear robertgarcia09 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    Round Indicators
    little30 Chilliwack, Canada. 10/12/2019 Couples

    “Vacation in Paradise!!!!!”

    We cannot wait to arrive at Caribe from Oct 16-30! Christian the Hotel manager is a wonderful man who loves to treat his guests with the utmost respect and treatment!! We love Brenda Bustos who has always been professional, efficient and treats us very well too. Brenda goes above and beyond her call of duty, she makes our vacation so very very special! We highly recommend both a Christian, Brenda and Hotel Caribe! We tell all of our friends about this Hotel! It’s the most amazing vacation spot in the world! It’s our 7th year in a row...we are very excited to enjoy paradise soon!!

    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
     Dear little30 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy to host you once again in our property, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again . It will be a pleasure to receive you again. Best Regards Management

    Round Indicators
    Marissaec78 10/09/2019 Family

    “Barcelo Maya Caribe great family vacation”

    We had a great time kids really enojoyed the resort. The extra attention from the staff especially at the ice skating rink Jonathan, Irasema, Armando, Claudia for also skating with the boys in the hockey game and making it extra fun. Pools and grounds are amazing and beach is perfect. Amazing vacation.

    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
     Dear Marissaec78 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation spot and the comments you kindly share with us, we are happy that you can enjoy the property and the service, I can inform you that all guest comments are very important for us, since they show us our strengths and areas of opportunity. In addition, we thank you for your wonderful comments about the service received, which have been shared with the entire team. It is always a great source of motivation for our staff to hear that our clients appreciate their services and attention in such a detailed way. We are very happy that our main goal of creating unforgettable experiences has been achieved. and we appreciate the fact that you are sharing your good experience with family and friends, we will be happy to welcome you all. We will be happy to serve you again in the future. It will be a pleasure to welcome you again. Best regards. Management.

    Round Indicators
    nataliia308 Staten Island, New York. 10/07/2019 Family

    “Great experience in Barcelo Maya”

    All my family and friends enjoyed our vacation in Barcelo Maya. It was great experience and big fun for everyone in our big group of 18 people (age of 3 to 80 yrs old). I highly recommended this resort.

    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
     Dear nataliia308 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    Round Indicators
    Donaldraycook Austin, Texas. 10/06/2019 Couples

    “Barcelo Maya Caribe”

    My wife and I came here to celebrate our 50th birthday. First of all the resort is amazing. Beautiful beach, large paln trees, clean and newly renovated. We checked in at the front desk representative. His name is Anacleto Yepez. He was very helpful and friendly and he went beyond our expectations. I highly recommend this resort to couples and families. We will be booking again soon.

    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
     Dear Donaldraycook First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation spot and the comments you kindly share with us, we are happy that you can enjoy the property and the service, I can inform you that all guest comments are very important for us, since they show us our strengths and areas of opportunity. In addition, we thank you for your wonderful comments about the service received, which have been shared with the entire team. It is always a great source of motivation for our staff to hear that our clients appreciate their services and attention in such a detailed way. We are very happy that our main goal of creating unforgettable experiences has been achieved. and we appreciate the fact that you are sharing your good experience with family and friends, we will be happy to welcome you all. We will be happy to serve you again in the future. It will be a pleasure to welcome you again. Best regards. Management.

    EVALUATION

    Round Indicators

    • october 13 2019
    • Innisfil, Canada
    • Family

    robertgarcia09

    “Beautiful Resort with great staff”


    Everything at this location is beautiful. no complaints at all. the only thing i would tell people is beware that not all attractions are free (bowling, surf ride, kids water park, etc). when i visited (Oct 2, 2019): Surf ride $15 USD per person Bowling $15 USD per person Pool table $8 USD per hour Ventura Park $80 USD per person Wifi (IS NOT INCLUDED) - will cost based on how many days you want to use it. i believe 7 days was a minimum of $36 USD however you get wifi throughout the entirety of the resort finally, beware of certain a la carte restaurants as they are not all in the same hotel area that you might be staying in. Barcelo Grand resort is comprised of about 4-6 hotels and if you dont plan accordingly, you could end up missing your reservation if you are not on time. the beaches were beautiful and clean, bar drinks and buffet i would say are standard to what can be expected. i would highly encourage booking at the maya caribe section as close as possible to maya mall as you will be here most nights for buffet, a la carte, bowling/bar, etc. a must visit are the Cenotes (Natural Lagoons) which are literally across the street from the entrance to the resort. do not pay for transportation as they will try and charge you a minimum of $30 USD when its literally a 5 min walk. i went to both Cristalino and Eden. Eden is the bigger of the two. both have awesome cliff jumping (about 15 feet if i had to guess) and make sure to bring snorkle masks or goggles, you wont regret it! finally, this location is far out from any of the major tourist spots (cancun, playa del carmen). to get to playa del carmen, you are looking at approx $60 dollars (maybe a little less since i needed a van) and it will take about 30 mins to get there, add on another 30 minutes to that if you wanted to get back to cancun. PS. WARNING TO THOSE WANTING TO SWIM WITH THE STARS! there was just a stop made by the mexican govenment to all those wanted to swim with the starfish at Cozumel. the final tour was i believe on October 4 or 5. apparently the star fish are mostly gone due to tourists touching them. these are living creatures and will die if you touch them. for now, there are no tours going here! be warned!


    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
    Dear robertgarcia09 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    EVALUATION

    Round Indicators

    • october 12 2019
    • Chilliwack, Canada
    • Couples

    little30

    “Vacation in Paradise!!!!!”


    We cannot wait to arrive at Caribe from Oct 16-30! Christian the Hotel manager is a wonderful man who loves to treat his guests with the utmost respect and treatment!! We love Brenda Bustos who has always been professional, efficient and treats us very well too. Brenda goes above and beyond her call of duty, she makes our vacation so very very special! We highly recommend both a Christian, Brenda and Hotel Caribe! We tell all of our friends about this Hotel! It’s the most amazing vacation spot in the world! It’s our 7th year in a row...we are very excited to enjoy paradise soon!!


    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
    Dear little30 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy to host you once again in our property, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again . It will be a pleasure to receive you again. Best Regards Management

    EVALUATION

    Round Indicators

    • october 9 2019
    • Family

    Marissaec78

    “Barcelo Maya Caribe great family vacation”


    We had a great time kids really enojoyed the resort. The extra attention from the staff especially at the ice skating rink Jonathan, Irasema, Armando, Claudia for also skating with the boys in the hockey game and making it extra fun. Pools and grounds are amazing and beach is perfect. Amazing vacation.


    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
    Dear Marissaec78 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation spot and the comments you kindly share with us, we are happy that you can enjoy the property and the service, I can inform you that all guest comments are very important for us, since they show us our strengths and areas of opportunity. In addition, we thank you for your wonderful comments about the service received, which have been shared with the entire team. It is always a great source of motivation for our staff to hear that our clients appreciate their services and attention in such a detailed way. We are very happy that our main goal of creating unforgettable experiences has been achieved. and we appreciate the fact that you are sharing your good experience with family and friends, we will be happy to welcome you all. We will be happy to serve you again in the future. It will be a pleasure to welcome you again. Best regards. Management.

    EVALUATION

    Round Indicators

    • october 7 2019
    • Staten Island, New York
    • Family

    nataliia308

    “Great experience in Barcelo Maya”


    All my family and friends enjoyed our vacation in Barcelo Maya. It was great experience and big fun for everyone in our big group of 18 people (age of 3 to 80 yrs old). I highly recommended this resort.


    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
    Dear nataliia308 First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with us, we are happy you could enjoy the property and the service, I can let you know that all guest comments are very important to us, as they show us our strengths and opportunity areas. We are really happy that our main goal of creating unforgettable experiences have accomplished on you. and we appreciate the fact that you are sharing your good experience to family and friends, we will be happy to welcome everybody. We will be pleased to serve you again in the future. It will be a pleasure to receive you again. Best Regards Management

    EVALUATION

    Round Indicators

    • october 6 2019
    • Austin, Texas
    • Couples

    Donaldraycook

    “Barcelo Maya Caribe”


    My wife and I came here to celebrate our 50th birthday. First of all the resort is amazing. Beautiful beach, large paln trees, clean and newly renovated. We checked in at the front desk representative. His name is Anacleto Yepez. He was very helpful and friendly and he went beyond our expectations. I highly recommend this resort to couples and families. We will be booking again soon.


    Roam41780702201, Gerente at Barcelo Maya Caribe, responded to this review
    Dear Donaldraycook First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation spot and the comments you kindly share with us, we are happy that you can enjoy the property and the service, I can inform you that all guest comments are very important for us, since they show us our strengths and areas of opportunity. In addition, we thank you for your wonderful comments about the service received, which have been shared with the entire team. It is always a great source of motivation for our staff to hear that our clients appreciate their services and attention in such a detailed way. We are very happy that our main goal of creating unforgettable experiences has been achieved. and we appreciate the fact that you are sharing your good experience with family and friends, we will be happy to welcome you all. We will be happy to serve you again in the future. It will be a pleasure to welcome you again. Best regards. Management.

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