Barceló Hotel Beach Maya Palace Deluxe
map

Barceló Maya Palace

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 9418 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

63% Complete

5977

Very good

21% Complete

2004

Average

9% Complete

852

Poor

3% Complete

305

Very poor

2% Complete

280

Filter by

Sort by

    Round Indicators
    maurob535 Blue Bell, Pennsylvania. 08/13/2018 Couples

    “Once you get passed the checking, it is good but not without surprises.”

    Terrible check-in 1 1/2 hour to get in after travelling more than 10 hours, we were tired, hungry and angry. You need to be very careful with the restaurants you pick, we are seafood lovers and had only 1 good experience (Caribe), the spanish restaurant is an insult to the spanish cuisine.
    Round Indicators
    Susanna K 08/13/2018 Family

    “Outstanding vacation in Barceló Maya Palace”

    We had a great stay at Barcelo Maya palace. The hotel was clean the staff was very accommodating. great property lay out. Our 8 year old had so much fun at the pools and at the beach. Grab a snorkeling equipment to enjoy at the beach, plenty fish to look at. Be mindful to pack dressy attire to enjoy the a la Carte restaurants.
    Round Indicators
    rameshsingh21 08/13/2018 Family

    “Great hotel but bad reception”

    Fantastic place. Huge and beautiful. Food and wait staff are out of this world. We have been around the world and recently to Punta Cana. This place takes the cake. Unfortunately you are held hostage to the reception. From the moment you check in to check out and arranging events, resolving issues, etc, you need to contact the reception. They are woefully understaffed and the experience there is beyond terrible. If we don’t come back here, it is only because of the reception.The wait staff at all the restaurants are simply amazing and the kids club staff are the best I’ve ever experienced.
    Round Indicators
    Santa S Montreal, Canada. 08/13/2018 Couples

    “Always Paradise”

    Another amazing vacation in Paradise. Se Serratos ensures that each guest’s stay is very memorable and greats each guest like family. The service, accommodations, food, restaurants, drinks , grounds and beach are outstanding. I highly recommend this hotel for families, couples. Our favourite waiters who provided outstanding service Reyes (caribe) Victor(Brasserie) Miguel, Buffet Floricel and Muchissima gracias
    Round Indicators
    Manuel P 08/13/2018 Family

    “Amazing Family Vacation”

    We fell in love with the resort and the lovely people that took such good care of us. Specifically Elias, Omar, and Brenda. One of the few vacations that I would do over a hundred times again. 10/10!!!

    EVALUATION

    Round Indicators

    • august 13 2018
    • Blue Bell, Pennsylvania
    • Couples

    maurob535

    “Once you get passed the checking, it is good but not without surprises.”


    Terrible check-in 1 1/2 hour to get in after travelling more than 10 hours, we were tired, hungry and angry. You need to be very careful with the restaurants you pick, we are seafood lovers and had only 1 good experience (Caribe), the spanish restaurant is an insult to the spanish cuisine.


    EVALUATION

    Round Indicators

    • august 13 2018
    • Family

    Susanna K

    “Outstanding vacation in Barceló Maya Palace”


    We had a great stay at Barcelo Maya palace. The hotel was clean the staff was very accommodating. great property lay out. Our 8 year old had so much fun at the pools and at the beach. Grab a snorkeling equipment to enjoy at the beach, plenty fish to look at. Be mindful to pack dressy attire to enjoy the a la Carte restaurants.


    EVALUATION

    Round Indicators

    • august 13 2018
    • Family

    rameshsingh21

    “Great hotel but bad reception”


    Fantastic place. Huge and beautiful. Food and wait staff are out of this world. We have been around the world and recently to Punta Cana. This place takes the cake. Unfortunately you are held hostage to the reception. From the moment you check in to check out and arranging events, resolving issues, etc, you need to contact the reception. They are woefully understaffed and the experience there is beyond terrible. If we don’t come back here, it is only because of the reception.The wait staff at all the restaurants are simply amazing and the kids club staff are the best I’ve ever experienced.


    EVALUATION

    Round Indicators

    • august 13 2018
    • Montreal, Canada
    • Couples

    Santa S

    “Always Paradise”


    Another amazing vacation in Paradise. Se Serratos ensures that each guest’s stay is very memorable and greats each guest like family. The service, accommodations, food, restaurants, drinks , grounds and beach are outstanding. I highly recommend this hotel for families, couples. Our favourite waiters who provided outstanding service Reyes (caribe) Victor(Brasserie) Miguel, Buffet Floricel and Muchissima gracias


    EVALUATION

    Round Indicators

    • august 13 2018
    • Family

    Manuel P

    “Amazing Family Vacation”


    We fell in love with the resort and the lovely people that took such good care of us. Specifically Elias, Omar, and Brenda. One of the few vacations that I would do over a hundred times again. 10/10!!!


    Close 

    Back Find a hotel

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Mexico

    Select Mexico

    Hotels in Panamá

    Select Panamá

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Italy

    Select Italy

    Hotels in Portugal

    Select Portugal

    Hotels in United Arab Emirates

    Select United Arab Emirates

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z