Barceló Hotel Beach Maya Palace Deluxe
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map

Map and location

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 10800 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

64% Complete

6995

Very good

20% Complete

2215

Average

8% Complete

921

Poor

3% Complete

342

Very poor

3% Complete

327

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    Round Indicators
    dtibbetts South Berwick, Maine. 02/17/2019 Couples

    “Another relaxing vacation!”

    I just want to thank everyone who made our vacation the best ever. Ruben Altuner- you are the best! You always remember what we like and you are very sweet and helpful. We never want for anything when you are our waiter. I also want to thanks some others who contributed to our wonderful experience. David Diaz, Adan Lopez, Alejandrina German, Madai Lopez, AlexHernandez- you are all so nice!!! We love Rosa!! She worked poolside and in the lobby bar area! Don't know her last name but she is awesome!! This was our 5th time to the resort and we are already planning for 2020! Wish we could come more! There is plenty to do, eat and drink. I love the cleanliness of the resort and how helpful the staff is. Always smiling faces! See you next year! 5 stars for everyone!
    Round Indicators
    jennifermariew2018 Grand Island, Nebraska. 02/17/2019 Couples

    “VACATION IN PARADISE!!”

    Pure majestic beauty can be found @ the Palace. My husband and I just spent our 2nd vacation at the Barcelo Maya Palace and it did not disappoint!! This establishment is above and beyond in all areas .. from the friendly accommodating staff, the majestic grounds that are so vibrant of colors, the spacious rooms, the numerous 5 start restaurant/Buffett choices, the numerous large and accommodating pools, tons of activities & shopping to choose from on site, the enjoyable bus shuttle transportation around the grounds daily/nightly and the best of all ..... the pure beauty of the white sand beaches, lined by numerous tall palm trees that lead out to the glorious ocean. We spent 10 days this time and we feel it was still not long enough .. can’t wait until next year as we will be going back!!! Mr & Mrs White Nebraska
    Round Indicators
    r_cool81 Guatemala City, Guatemala. 02/17/2019

    “They don't keep the beach clean”

    I understand the sargassum and wind is a problem out of anyones control BUT they could work to keep the beach at better shape. Complaint about it to managment and nothing got done for two days in a row. It's upsetting since other resorts do keep their beach clean.
    Round Indicators
    walkhorses Albert Lea, Minnesota. 02/17/2019 Couples

    “Never disappointed!”

    We returned for our 5 year always very pleased with cleanliness,service. We upgraded to the palace well worth the extra cost restaurants amazing. we will return again and again . Loved all the activities provided.
    Round Indicators
    palomavdev 02/17/2019 Friends getaway

    “So damn lucky”

    We are at the rivirea maya pslace for dave matthews and Tim concerts in beach. Juan and Lesly at the desk.. amazing as our original room was a little further from beach/pool than we wished. The Palace. Ridiculous clean. My favorite part of the day was breakfast (buffet) by the water. 1st day i asked for a coffee. Adam asked w Baileys? Or mimosa?” I soon spoke the basics. Dos mas mimosas por favor. Great view anazing service!! Thank you Cassandra A. Leyli G. Alejandrina fir ypur dmikes and great service. But our MVP award was in Coral snack bar where we played Jenga as it rained. SERENE WAS the best!!! so so nice she even helped us set up jenga when it fell. (Free) hobie sailing :) paddle biard was awesone although they could use a few nore paddles and get the kind that float. Thsnks to all staff. Reslky professional and nice.

    EVALUATION

    Round Indicators

    • february 17 2019
    • South Berwick, Maine
    • Couples

    dtibbetts

    “Another relaxing vacation!”


    I just want to thank everyone who made our vacation the best ever. Ruben Altuner- you are the best! You always remember what we like and you are very sweet and helpful. We never want for anything when you are our waiter. I also want to thanks some others who contributed to our wonderful experience. David Diaz, Adan Lopez, Alejandrina German, Madai Lopez, AlexHernandez- you are all so nice!!! We love Rosa!! She worked poolside and in the lobby bar area! Don't know her last name but she is awesome!! This was our 5th time to the resort and we are already planning for 2020! Wish we could come more! There is plenty to do, eat and drink. I love the cleanliness of the resort and how helpful the staff is. Always smiling faces! See you next year! 5 stars for everyone!


    EVALUATION

    Round Indicators

    • february 17 2019
    • Grand Island, Nebraska
    • Couples

    jennifermariew2018

    “VACATION IN PARADISE!!”


    Pure majestic beauty can be found @ the Palace. My husband and I just spent our 2nd vacation at the Barcelo Maya Palace and it did not disappoint!! This establishment is above and beyond in all areas .. from the friendly accommodating staff, the majestic grounds that are so vibrant of colors, the spacious rooms, the numerous 5 start restaurant/Buffett choices, the numerous large and accommodating pools, tons of activities & shopping to choose from on site, the enjoyable bus shuttle transportation around the grounds daily/nightly and the best of all ..... the pure beauty of the white sand beaches, lined by numerous tall palm trees that lead out to the glorious ocean. We spent 10 days this time and we feel it was still not long enough .. can’t wait until next year as we will be going back!!! Mr & Mrs White Nebraska


    EVALUATION

    Round Indicators

    • february 17 2019
    • Guatemala City, Guatemala

    r_cool81

    “They don't keep the beach clean”


    I understand the sargassum and wind is a problem out of anyones control BUT they could work to keep the beach at better shape. Complaint about it to managment and nothing got done for two days in a row. It's upsetting since other resorts do keep their beach clean.


    EVALUATION

    Round Indicators

    • february 17 2019
    • Albert Lea, Minnesota
    • Couples

    walkhorses

    “Never disappointed!”


    We returned for our 5 year always very pleased with cleanliness,service. We upgraded to the palace well worth the extra cost restaurants amazing. we will return again and again . Loved all the activities provided.


    EVALUATION

    Round Indicators

    • february 17 2019
    • Friends getaway

    palomavdev

    “So damn lucky”


    We are at the rivirea maya pslace for dave matthews and Tim concerts in beach. Juan and Lesly at the desk.. amazing as our original room was a little further from beach/pool than we wished. The Palace. Ridiculous clean. My favorite part of the day was breakfast (buffet) by the water. 1st day i asked for a coffee. Adam asked w Baileys? Or mimosa?” I soon spoke the basics. Dos mas mimosas por favor. Great view anazing service!! Thank you Cassandra A. Leyli G. Alejandrina fir ypur dmikes and great service. But our MVP award was in Coral snack bar where we played Jenga as it rained. SERENE WAS the best!!! so so nice she even helped us set up jenga when it fell. (Free) hobie sailing :) paddle biard was awesone although they could use a few nore paddles and get the kind that float. Thsnks to all staff. Reslky professional and nice.


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