Barceló Hotel Beach Maya Palace Deluxe
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Barceló Maya Palace

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 9120 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

63% Complete

5750

Very good

21% Complete

1969

Average

9% Complete

828

Poor

3% Complete

303

Very poor

2% Complete

270

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    Round Indicators
    Jill j 07/20/2018 Family

    “Barcelo never disappoints”

    We recently returned from our third trip to Barcelo Maya Palace. We have been to other resorts in the Riviera Maya and this is definitely our favorite. The resort has everything- including dolphins- so you never have to leave the resort and we always feel safe. The grounds are pristine. Plenty of food at the buffets - sooooo many choices. The coral grill is great for lunch. The water is beautiful and the pools are great. We have been there twice during July 4th and the celebrations they held were fun. Yes you will walk a lot - it is a huge resort but we looked at it as walking off the calories of all the food and drink. You can take the bus. During our stay, multiple times, wait staff came to our table to ask us how our stay was and if they were meeting our expectations. We were fortunate enough to be there during world cup. The Mexico game "watch party" was so much fun and the England watch party at the bar too. Snorkeling is great and swimming with sea turtles and other fish on a daily basis can't be beat. It is a great vacation when the only "downside"(or what I call first world problem) is that you didn't always get to eat outside by the sea (because the seating was sometimes full). We love our time at Barcelo. We have hectic every day lives and our trips there allow us to spend true quality time with our family, unwind, relax and appreciate the beauty of Mexico.
    Round Indicators
    miri19882000 Houston, Texas. 07/20/2018 Family

    “Really nice hotel”

    We stayed at Barceló maya palace for our family trip. We loved the hotel , super clean. Super nice .. the a la carte food was delicious..buffet just ok..resort has it all, casino , shopping stores.kids loved the kids club. pools are big and pretty..night club smelled really bad and kind of tacky.. resort needs more shows and activities .. but i will definetely stay there again..
    Round Indicators
    robertomaya2018 Fort Worth, Texas. 07/20/2018 Couples

    “Service”

    My service was five stars!!! The staff were very professional and I felt like I was at my second home! Ishmael is the best! He went above and beyond to make sure we we enjoying our vacation at the Barcelo Maya Palace.
    Round Indicators
    Carson s 07/20/2018

    “Amazing vacations ”

    This trip was amazing! I had an excellent trip and the staff is great and is always ready to help. Thank you Gilberto for your animation you are incredible. The staff it’s good Arely, Morony, Carlos and Bryan.
    Round Indicators
    Eli Z 07/20/2018 Family

    “Awesome resort”

    Amazing place. Already been 3 times and want to go again. The staff is very nice and friendly especially the waiters (Alberto, Marcos, and Pedro). Very safe and fun resort. The view is amazing in the morning around 6

    EVALUATION

    Round Indicators

    • july 20 2018
    • Family

    Jill j

    “Barcelo never disappoints”


    We recently returned from our third trip to Barcelo Maya Palace. We have been to other resorts in the Riviera Maya and this is definitely our favorite. The resort has everything- including dolphins- so you never have to leave the resort and we always feel safe. The grounds are pristine. Plenty of food at the buffets - sooooo many choices. The coral grill is great for lunch. The water is beautiful and the pools are great. We have been there twice during July 4th and the celebrations they held were fun. Yes you will walk a lot - it is a huge resort but we looked at it as walking off the calories of all the food and drink. You can take the bus. During our stay, multiple times, wait staff came to our table to ask us how our stay was and if they were meeting our expectations. We were fortunate enough to be there during world cup. The Mexico game "watch party" was so much fun and the England watch party at the bar too. Snorkeling is great and swimming with sea turtles and other fish on a daily basis can't be beat. It is a great vacation when the only "downside"(or what I call first world problem) is that you didn't always get to eat outside by the sea (because the seating was sometimes full). We love our time at Barcelo. We have hectic every day lives and our trips there allow us to spend true quality time with our family, unwind, relax and appreciate the beauty of Mexico.


    EVALUATION

    Round Indicators

    • july 20 2018
    • Houston, Texas
    • Family

    miri19882000

    “Really nice hotel”


    We stayed at Barceló maya palace for our family trip. We loved the hotel , super clean. Super nice .. the a la carte food was delicious..buffet just ok..resort has it all, casino , shopping stores.kids loved the kids club. pools are big and pretty..night club smelled really bad and kind of tacky.. resort needs more shows and activities .. but i will definetely stay there again..


    EVALUATION

    Round Indicators

    • july 20 2018
    • Fort Worth, Texas
    • Couples

    robertomaya2018

    “Service”


    My service was five stars!!! The staff were very professional and I felt like I was at my second home! Ishmael is the best! He went above and beyond to make sure we we enjoying our vacation at the Barcelo Maya Palace.


    EVALUATION

    Round Indicators

    • july 20 2018

    Carson s

    “Amazing vacations ”


    This trip was amazing! I had an excellent trip and the staff is great and is always ready to help. Thank you Gilberto for your animation you are incredible. The staff it’s good Arely, Morony, Carlos and Bryan.


    EVALUATION

    Round Indicators

    • july 20 2018
    • Family

    Eli Z

    “Awesome resort”


    Amazing place. Already been 3 times and want to go again. The staff is very nice and friendly especially the waiters (Alberto, Marcos, and Pedro). Very safe and fun resort. The view is amazing in the morning around 6


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