Barceló Hotel Beach Maya Palace Deluxe
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 10395 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

64% Complete

6707

Very good

20% Complete

2150

Average

8% Complete

894

Poor

3% Complete

331

Very poor

3% Complete

313

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    Round Indicators
    Sam A Boynton Beach, Florida, United States. 12/16/2018 Business

    “HUGE RESORT”

    We have been to many all inclusive hotels in the Riviera Maya of Mexico. The Barcelo Maya Palace is very far south (about an hour and twenty minutes from Cancun airport). The Barcelo complex consists of 5 all inclusive properties, being the Barcelo Maya Palace the prime property. The biggest problem I found, is that this property is so humongous that to go get from your room to the restaurants or to the pool you have to walk enormous distance. Definitely not adequate for senior guests or people with walking disabilities. We stayed in a similar property El Dorado Casitas Royal, but they offered carts for guests to go to restaurant s etc. My suggestion to Barcelo Maya Palace is to offer carts to move guests around the property. We ate in two of the specialty restaurants they offer: Rodizio Brazilian Restaurant and Caribe. Both of them excellent and reservations are mandatory. Excellent property for honeymooners that want to be away from civilization LOL.
    Round Indicators
    AlmaKen Elora, Canada. 12/16/2018 Couples

    “30th Anniversary ”

    A 30th anniversary deserves a special place! The Barcelo Palace gave us everything and more for our anniversary. A room with a phenomenal ocean front view, which was spacious and clean and unbelievably service. What can you say about the best , which is why we came back after being here for our 25th anniversary. Restaurant’s were phenomenal and the buffets very good. With a short walk to the dive centre , what more could you ask for. Resort was beautiful decorated for Christmas with a tree lighting ceremony in the lobby. Was very cool to watch. Staff were really good and always do there best to help. Thank you Barcelo for another awesome anniversary, will be back every year including our 35th and 40th.
    Round Indicators
    Explorer30990310436 Post Falls, Idaho. 12/15/2018 Couples

    “The place is really nice, very clean and very friendly stuff members. The only down fall to it is the beach, very rocky.”

    I would definitely come back to stay st this hotel. Also they could get some improvement on one of the restaurant where they serve seafood. The waiter was very rood to us when we refused to order wine. He egnored is the whole intire time and didn’t want to talk to us. It was so unpleasant to be around him.
    Round Indicators
    Robin444 Costa Rica. 12/15/2018 Family

    “Happy Birthday and Merry Christmas From Grandma”

    Excellent! We wanted for nothing! Families traveling with kids, a must! Bring credit card not cash, most places did not take cash. Recommend Premium Package, a lot more options and discounts. Fishing Tour, no good!!! Xplore Zip line/ATV tour AWESOME! We fed sea turtles and snorkeled right on beach,100s of fish!. Did not need snorkel tour!!! Will go again!
    Round Indicators
    Juri R Toronto, Canada. 12/15/2018 Family

    “Great place, great food, super good service”

    We had a very good experience staying here. Perfect food and quality drinks. Amazing service at the buffet. Our waters Ruben Altunar and Alex Hernandes made sure we had a very good service. Thank you.

    EVALUATION

    Round Indicators

    • december 16 2018
    • Boynton Beach, Florida, United States
    • Business

    Sam A

    “HUGE RESORT”


    We have been to many all inclusive hotels in the Riviera Maya of Mexico. The Barcelo Maya Palace is very far south (about an hour and twenty minutes from Cancun airport). The Barcelo complex consists of 5 all inclusive properties, being the Barcelo Maya Palace the prime property. The biggest problem I found, is that this property is so humongous that to go get from your room to the restaurants or to the pool you have to walk enormous distance. Definitely not adequate for senior guests or people with walking disabilities. We stayed in a similar property El Dorado Casitas Royal, but they offered carts for guests to go to restaurant s etc. My suggestion to Barcelo Maya Palace is to offer carts to move guests around the property. We ate in two of the specialty restaurants they offer: Rodizio Brazilian Restaurant and Caribe. Both of them excellent and reservations are mandatory. Excellent property for honeymooners that want to be away from civilization LOL.


    EVALUATION

    Round Indicators

    • december 16 2018
    • Elora, Canada
    • Couples

    AlmaKen

    “30th Anniversary ”


    A 30th anniversary deserves a special place! The Barcelo Palace gave us everything and more for our anniversary. A room with a phenomenal ocean front view, which was spacious and clean and unbelievably service. What can you say about the best , which is why we came back after being here for our 25th anniversary. Restaurant’s were phenomenal and the buffets very good. With a short walk to the dive centre , what more could you ask for. Resort was beautiful decorated for Christmas with a tree lighting ceremony in the lobby. Was very cool to watch. Staff were really good and always do there best to help. Thank you Barcelo for another awesome anniversary, will be back every year including our 35th and 40th.


    EVALUATION

    Round Indicators

    • december 15 2018
    • Post Falls, Idaho
    • Couples

    Explorer30990310436

    “The place is really nice, very clean and very friendly stuff members. The only down fall to it is the beach, very rocky.”


    I would definitely come back to stay st this hotel. Also they could get some improvement on one of the restaurant where they serve seafood. The waiter was very rood to us when we refused to order wine. He egnored is the whole intire time and didn’t want to talk to us. It was so unpleasant to be around him.


    EVALUATION

    Round Indicators

    • december 15 2018
    • Costa Rica
    • Family

    Robin444

    “Happy Birthday and Merry Christmas From Grandma”


    Excellent! We wanted for nothing! Families traveling with kids, a must! Bring credit card not cash, most places did not take cash. Recommend Premium Package, a lot more options and discounts. Fishing Tour, no good!!! Xplore Zip line/ATV tour AWESOME! We fed sea turtles and snorkeled right on beach,100s of fish!. Did not need snorkel tour!!! Will go again!


    EVALUATION

    Round Indicators

    • december 15 2018
    • Toronto, Canada
    • Family

    Juri R

    “Great place, great food, super good service”


    We had a very good experience staying here. Perfect food and quality drinks. Amazing service at the buffet. Our waters Ruben Altunar and Alex Hernandes made sure we had a very good service. Thank you.


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