Barceló Hotel Beach Maya Palace Deluxe
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map

Map and location

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 11042 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

64% Complete

7159

Very good

20% Complete

2252

Average

8% Complete

939

Poor

3% Complete

355

Very poor

3% Complete

337

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    Round Indicators
    Raegen M 03/21/2019 Family

    “GREAT SERVICE!!”

    Ruben Altunar was fantastic along with Aremi Zuni, Alex Hernandez, Alejandrina German, Janai Canche and Lucio Chi. Love Cancun and can’t wait to come back! The beach was amazing & you never have to ask for anything, it’s like they already know! Never had better service from any other resort! Thank you!
    Round Indicators
    Lovetotravel2557 03/21/2019 Family

    “Vacation”

    This is our second time coming to this resort and we love it! The rooms are comfortable and housekeeping is fantastic. They always made little cloth animals for our kids or set up our kids stuffies in some silly way🙂. The food is fantastic. Our waiter Yhashua Quinones is amazing. Always friendly, also smiling, interacts with the kids so well. He is always attentive even when it is busy and makes sure everything is great. Alejandria German is a wonderful lady who makes sure that we are always happy with everything. She will go the extra mile for you. My favourite cook is Otilia Lopez. She is fantastic. Makes sure everything is cooked perfectly and to your liking! Going to miss her omelettes!! These and many more make our stay incredible. Definitely coming back again!!
    Round Indicators
    Lindsay L 03/20/2019 Family

    “Dinner at Barcelo Maya Palace ”

    Mirador buffet, international night was great, amazing meat grilled in front of you, drinks served by David Guzman and his staff, Hermeregildo, Floricel Vazquez, Gerardo Martinez, Brenda Mateo, Estelo, Sergio and Jesus Chimal. It was a top notch dinner experience and service!
    Round Indicators
    DorothyBB_12 Boston, Massachusetts. 03/20/2019 Family

    “Family vacation”

    Not my best experience in this hotel. The beach was very rocky and you could get hurt very easily on the rocks. There was not much of good beach space, and seaweed was everywhere. Not that good. The pool was great and the children pool was very nice as well. Don't getting a room on the first floor. We initially ordered a room with 2Q beds however upon arrival we were issued a room with 1 K bed than we all had to move the next day to a room that smelled musty, ( doing this all with a small child) this was not fun and it was gross.
    Round Indicators
    Sheliacarnes101 03/20/2019 Family

    “Amazing vacation”

    Beautiful resort with top notch staff, facilities and staff! All restaurants were five star! Beautiful beach with sea turtles and fish were so much fun! Wonderful place for a family vacation! LOVE LOVE LOVE !!!

    EVALUATION

    Round Indicators

    • march 21 2019
    • Family

    Raegen M

    “GREAT SERVICE!!”


    Ruben Altunar was fantastic along with Aremi Zuni, Alex Hernandez, Alejandrina German, Janai Canche and Lucio Chi. Love Cancun and can’t wait to come back! The beach was amazing & you never have to ask for anything, it’s like they already know! Never had better service from any other resort! Thank you!


    EVALUATION

    Round Indicators

    • march 21 2019
    • Family

    Lovetotravel2557

    “Vacation”


    This is our second time coming to this resort and we love it! The rooms are comfortable and housekeeping is fantastic. They always made little cloth animals for our kids or set up our kids stuffies in some silly way🙂. The food is fantastic. Our waiter Yhashua Quinones is amazing. Always friendly, also smiling, interacts with the kids so well. He is always attentive even when it is busy and makes sure everything is great. Alejandria German is a wonderful lady who makes sure that we are always happy with everything. She will go the extra mile for you. My favourite cook is Otilia Lopez. She is fantastic. Makes sure everything is cooked perfectly and to your liking! Going to miss her omelettes!! These and many more make our stay incredible. Definitely coming back again!!


    EVALUATION

    Round Indicators

    • march 20 2019
    • Family

    Lindsay L

    “Dinner at Barcelo Maya Palace ”


    Mirador buffet, international night was great, amazing meat grilled in front of you, drinks served by David Guzman and his staff, Hermeregildo, Floricel Vazquez, Gerardo Martinez, Brenda Mateo, Estelo, Sergio and Jesus Chimal. It was a top notch dinner experience and service!


    EVALUATION

    Round Indicators

    • march 20 2019
    • Boston, Massachusetts
    • Family

    DorothyBB_12

    “Family vacation”


    Not my best experience in this hotel. The beach was very rocky and you could get hurt very easily on the rocks. There was not much of good beach space, and seaweed was everywhere. Not that good. The pool was great and the children pool was very nice as well. Don't getting a room on the first floor. We initially ordered a room with 2Q beds however upon arrival we were issued a room with 1 K bed than we all had to move the next day to a room that smelled musty, ( doing this all with a small child) this was not fun and it was gross.


    EVALUATION

    Round Indicators

    • march 20 2019
    • Family

    Sheliacarnes101

    “Amazing vacation”


    Beautiful resort with top notch staff, facilities and staff! All restaurants were five star! Beautiful beach with sea turtles and fish were so much fun! Wonderful place for a family vacation! LOVE LOVE LOVE !!!


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