Close

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

Barceló Hotel Beach Maya Palace Deluxe
;
map

Map and location

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancún International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 12059 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

65% Complete

7865

Very good

20% Complete

2419

Average

8% Complete

1013

Poor

3% Complete

397

Very poor

3% Complete

365

Filter by

Sort by

    Round Indicators
    Jeff P Cyril, Oklahoma. 08/21/2019 Family

    “First time stay”

    My family and i have been coming to Mexico for 15 years. We love Mexico and the people. The grounds and the beach were beautiful. Pools were awesome. It was a much bigger place than what we are used to staying at. Food was excellent. We did see quite a few other guest touching the food and moving it around. Saw a gentleman picking through raw steak and a young lady moving lettuce with her hands. The ocean view beach side suite had a great view. Beds were uncomfortable and pillows go flat. Other than that the rooms were great and super clean. Are over all stay was really good and we will definitely be coming back.
    Round Indicators
    eculqui95 08/21/2019 Couples

    “Our stay was excellent!”

    Everything about the hotel was excellent, service, room, the environment, they have lots of pools to choose from. I highly recommended this place, specially Strikers bar where you can taste excellent cocktails from Eric, he went way beyond his abilities to make us cocktails.
    Round Indicators
    talr82019 08/20/2019 Family

    “Best place”

    I have to say, this is my 2nd time there at the Palace. I would go back again next year as well. So accommodating, people are so friendly and all you see them do is work and clean all the time. Even when there is sea weed. They were cleaning it up. We were on the third floor and by the second day with our request they moved us to the first floor pool view. When you stay at the palace you get to eat and go to any of the other resorts. There pools there shows and restaurants. We don’t have to hand over any money unless you give tips and excursions. I Would highly recommend this place.
    Round Indicators
    mdexperience 08/20/2019 Family

    “Barcelo Resorts are wonderful!”

    My family would recommend any Barcelo resort for any family/couple/friends trip. This is our 2nd stay at a Barcelo resort and we have experienced other resorts that do not compare to the elegance, the beauty and overall relaxing atmosphere of Barcelo properties. The food is always great, the staff is very welcoming and there is plenty of entertainment for everyone.

    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
     Dear Guest; Firstly we would like to thank you for choosing our Barceló Palace hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Best Regards,

    Round Indicators
    koheiuchida Cary, North Carolina. 08/19/2019 Family

    “Third trip to Palace”

    See my comments in the previous pages on what could be improved. Overall, still great experience but concerned about the decline when comparing with the previous two trips. We always thought this was the best place on earth..

    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
     Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    EVALUATION

    Round Indicators

    • august 21 2019
    • Cyril, Oklahoma
    • Family

    Jeff P

    “First time stay”


    My family and i have been coming to Mexico for 15 years. We love Mexico and the people. The grounds and the beach were beautiful. Pools were awesome. It was a much bigger place than what we are used to staying at. Food was excellent. We did see quite a few other guest touching the food and moving it around. Saw a gentleman picking through raw steak and a young lady moving lettuce with her hands. The ocean view beach side suite had a great view. Beds were uncomfortable and pillows go flat. Other than that the rooms were great and super clean. Are over all stay was really good and we will definitely be coming back.


    EVALUATION

    Round Indicators

    • august 21 2019
    • Couples

    eculqui95

    “Our stay was excellent!”


    Everything about the hotel was excellent, service, room, the environment, they have lots of pools to choose from. I highly recommended this place, specially Strikers bar where you can taste excellent cocktails from Eric, he went way beyond his abilities to make us cocktails.


    EVALUATION

    Round Indicators

    • august 20 2019
    • Family

    talr82019

    “Best place”


    I have to say, this is my 2nd time there at the Palace. I would go back again next year as well. So accommodating, people are so friendly and all you see them do is work and clean all the time. Even when there is sea weed. They were cleaning it up. We were on the third floor and by the second day with our request they moved us to the first floor pool view. When you stay at the palace you get to eat and go to any of the other resorts. There pools there shows and restaurants. We don’t have to hand over any money unless you give tips and excursions. I Would highly recommend this place.


    EVALUATION

    Round Indicators

    • august 20 2019
    • Family

    mdexperience

    “Barcelo Resorts are wonderful!”


    My family would recommend any Barcelo resort for any family/couple/friends trip. This is our 2nd stay at a Barcelo resort and we have experienced other resorts that do not compare to the elegance, the beauty and overall relaxing atmosphere of Barcelo properties. The food is always great, the staff is very welcoming and there is plenty of entertainment for everyone.


    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
    Dear Guest; Firstly we would like to thank you for choosing our Barceló Palace hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Best Regards,

    EVALUATION

    Round Indicators

    • august 19 2019
    • Cary, North Carolina
    • Family

    koheiuchida

    “Third trip to Palace”


    See my comments in the previous pages on what could be improved. Overall, still great experience but concerned about the decline when comparing with the previous two trips. We always thought this was the best place on earth..


    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
    Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    Close 

    Back Find a hotel

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Portugal

    Select Portugal

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z