Barceló Hotel Beach Maya Palace Deluxe
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Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 9815 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

63% Complete

6271

Very good

21% Complete

2066

Average

8% Complete

870

Poor

3% Complete

313

Very poor

3% Complete

295

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    Round Indicators
    Jillian_Anne 09/18/2018 Couples

    “Great all-inclusive resort”

    The resort is clean, price is reasonable for all the amenities you get, the staff friendly and the rooms comfortable.The specialty restaurants that we visited (Caribe and Brasserie) were delicious. The decor was elegant. I really liked how the lobby bar was open 24 hours as well as the front desk.
    Round Indicators
    nickmexico Saint Louis, Missouri. 09/18/2018 Friends getaway

    “Horrible customer/guest service”

    Unfreiendly unhelpful staff, no free WiFi and after you pay it still sucked, lost power, lost water, took until 5:00 pm for or room the list goes on..... wouldn’t recommend. It was our 15th trip to Mexico and 3rd to this resort in 12 mo. Went way down hill since May.
    Round Indicators
    Excursion43066 09/18/2018 Family

    “Family fun!”

    Our family had a wonderful vacation at Barcelo Maya Palace. The complex has everything you could want. We were celebrating a 70th birthday. Our eight family members were age 3 through 70. There were plenty of activities for all ages. If you don't have fun here, you probably just don't want to have fun.
    Round Indicators
    Voyage658915 09/18/2018 Couples

    “Great Resort, Exceptional Service!”

    We’ve being coming to Barcelo Maya Palace for 11 years. We visited many resorts from North and S. America to Europe and Far East. By far the best sea in the world is Caribbean and the best resort is Barcelo Maya Palace. All rooms are suites, the beach is clean, the food is exceptional and the stuff is incredible! Thank you.
    Round Indicators
    tara1234567890920 Sterling Heights, Michigan. 09/18/2018 Family

    “Vacation”

    Denys was a very big help. He is a very good guy and he is also very good with the customers. We wish that everyone working there is just like him. Makes us feel very welcomed. He always made sure the customers were very happy.

    EVALUATION

    Round Indicators

    • september 18 2018
    • Couples

    Jillian_Anne

    “Great all-inclusive resort”


    The resort is clean, price is reasonable for all the amenities you get, the staff friendly and the rooms comfortable.The specialty restaurants that we visited (Caribe and Brasserie) were delicious. The decor was elegant. I really liked how the lobby bar was open 24 hours as well as the front desk.


    EVALUATION

    Round Indicators

    • september 18 2018
    • Saint Louis, Missouri
    • Friends getaway

    nickmexico

    “Horrible customer/guest service”


    Unfreiendly unhelpful staff, no free WiFi and after you pay it still sucked, lost power, lost water, took until 5:00 pm for or room the list goes on..... wouldn’t recommend. It was our 15th trip to Mexico and 3rd to this resort in 12 mo. Went way down hill since May.


    EVALUATION

    Round Indicators

    • september 18 2018
    • Family

    Excursion43066

    “Family fun!”


    Our family had a wonderful vacation at Barcelo Maya Palace. The complex has everything you could want. We were celebrating a 70th birthday. Our eight family members were age 3 through 70. There were plenty of activities for all ages. If you don't have fun here, you probably just don't want to have fun.


    EVALUATION

    Round Indicators

    • september 18 2018
    • Couples

    Voyage658915

    “Great Resort, Exceptional Service!”


    We’ve being coming to Barcelo Maya Palace for 11 years. We visited many resorts from North and S. America to Europe and Far East. By far the best sea in the world is Caribbean and the best resort is Barcelo Maya Palace. All rooms are suites, the beach is clean, the food is exceptional and the stuff is incredible! Thank you.


    EVALUATION

    Round Indicators

    • september 18 2018
    • Sterling Heights, Michigan
    • Family

    tara1234567890920

    “Vacation”


    Denys was a very big help. He is a very good guy and he is also very good with the customers. We wish that everyone working there is just like him. Makes us feel very welcomed. He always made sure the customers were very happy.


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