Barceló Hotel Beach Maya Palace Deluxe
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 11060 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

64% Complete

7170

Very good

20% Complete

2257

Average

8% Complete

940

Poor

3% Complete

356

Very poor

3% Complete

337

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    Round Indicators
    DrScottBH Trinity, Florida. 03/25/2019 Family

    “Beautiful resort”

    We just got home from our 10-day trip to the Barcelo Maya Palace and had a wonderful vacation. The beach was unbelievable Turtles were viewed every single day. The pool and staff are all friendly and care about their customers. Every day our room was replenished with drinks and clean thoroughly. Kids absolutely loved pool and all of the extra sports available. If I only had to say one bad thing about the resort it's the food was only good not excellent. But it definitely wasn't bad. Wouldn't hesitate to stay at this Resort again.
    Round Indicators
    K C Waterloo, Iowa. 03/25/2019 Couples

    “Barcelo Palace Riviera Maya”

    The facilities were immaculate and the food outstanding! We felt extremely safe the entire time! There are so many wonderful amenities here! We have been to many all inclusive hotels and this one is by far the best! The work the entire staff puts into keeping this huge hotel in top shape is incredible! The staff takes great pride in providing a friendly, comfortable place to stay! Great trip!
    Round Indicators
    vacationhound25 Dakota Dunes, South Dakota. 03/25/2019 Family

    “Beautiful Resort”

    We booked the premium level, which in retrospect, I'm not sure it was worth it. The premium level provided a private check in area where you could get drinks and some snacks. However, you could get the same drinks in the lobby bar area 50 yards from the "premium" lounge. The resort is massive and extremely clean. Many pools and a large beach area. The food was above average. One perk of the "premium" level was to be able to get priority booking for the nicer restaurants. We were had a very difficult time getting booked at the Japanese style restaurants even though we were "premium". Tokyo restaurant was definitely worth it. Our chef was good and made the experience fun. The restaurants require men wear long pants and close toed shoes, which was no big deal. Rodizio was a "Brazilian Style" restaurant and was fairly good. Caribe was a seafood restaurant and was very good and had good selections. Pros-- Great pools and beach. Very clean. Good food. Cons-- Premium selection doesn't really get you much other than a little better view from the room. Towels at the beach were constantly out and unavailable. The chairs at the Palace Pool were all "reserved" by 9:00 a.m., even though you weren't supposed to reserve chairs. Long drive from the airport. The pools were very clean and updated. The chair reserving issue was poor at best. We saw people reserving 10 chairs at a time at 7:30 a.m., by 10:30 or 11:00 a.m. almost every chair at the massive pool was reserved. We saw many prime locations for chair that were reserved since 8:00 a.m go unused throughout the day. We ended up putting our things near the edge of the pool and just get into the pool. There is not a waiter or waitress for the pool area so you have to go to the bar, which is no big deal. The swim up bartenders were quick, attentive and nice. Lots of people, but clean. May have been a bit overpriced.
    Round Indicators
    Resort40382294486 03/24/2019 Couples

    “Great family place”

    Went on vacation to this resort with my wife and it was one of our best vacations we have ever had . I highly recommend this place , the food was good , the rooms was cleaned and the beach has a lot to offer
    Round Indicators
    Leslie P Xenia. 03/24/2019 Family

    “Nancy at the lobby bar at the palace was exceptional. Lovely hotel. Very safe , clean and amazing location and staff”

    The hotel was beautiful. The staff was professional and engaged. The restaurants were top notch. This resort has everything you need to have a fun and wonderful vacation. The rooms are clean and comfortable. The pools and beach are stunning.

    EVALUATION

    Round Indicators

    • march 25 2019
    • Trinity, Florida
    • Family

    DrScottBH

    “Beautiful resort”


    We just got home from our 10-day trip to the Barcelo Maya Palace and had a wonderful vacation. The beach was unbelievable Turtles were viewed every single day. The pool and staff are all friendly and care about their customers. Every day our room was replenished with drinks and clean thoroughly. Kids absolutely loved pool and all of the extra sports available. If I only had to say one bad thing about the resort it's the food was only good not excellent. But it definitely wasn't bad. Wouldn't hesitate to stay at this Resort again.


    EVALUATION

    Round Indicators

    • march 25 2019
    • Waterloo, Iowa
    • Couples

    K C

    “Barcelo Palace Riviera Maya”


    The facilities were immaculate and the food outstanding! We felt extremely safe the entire time! There are so many wonderful amenities here! We have been to many all inclusive hotels and this one is by far the best! The work the entire staff puts into keeping this huge hotel in top shape is incredible! The staff takes great pride in providing a friendly, comfortable place to stay! Great trip!


    EVALUATION

    Round Indicators

    • march 25 2019
    • Dakota Dunes, South Dakota
    • Family

    vacationhound25

    “Beautiful Resort”


    We booked the premium level, which in retrospect, I'm not sure it was worth it. The premium level provided a private check in area where you could get drinks and some snacks. However, you could get the same drinks in the lobby bar area 50 yards from the "premium" lounge. The resort is massive and extremely clean. Many pools and a large beach area. The food was above average. One perk of the "premium" level was to be able to get priority booking for the nicer restaurants. We were had a very difficult time getting booked at the Japanese style restaurants even though we were "premium". Tokyo restaurant was definitely worth it. Our chef was good and made the experience fun. The restaurants require men wear long pants and close toed shoes, which was no big deal. Rodizio was a "Brazilian Style" restaurant and was fairly good. Caribe was a seafood restaurant and was very good and had good selections. Pros-- Great pools and beach. Very clean. Good food. Cons-- Premium selection doesn't really get you much other than a little better view from the room. Towels at the beach were constantly out and unavailable. The chairs at the Palace Pool were all "reserved" by 9:00 a.m., even though you weren't supposed to reserve chairs. Long drive from the airport. The pools were very clean and updated. The chair reserving issue was poor at best. We saw people reserving 10 chairs at a time at 7:30 a.m., by 10:30 or 11:00 a.m. almost every chair at the massive pool was reserved. We saw many prime locations for chair that were reserved since 8:00 a.m go unused throughout the day. We ended up putting our things near the edge of the pool and just get into the pool. There is not a waiter or waitress for the pool area so you have to go to the bar, which is no big deal. The swim up bartenders were quick, attentive and nice. Lots of people, but clean. May have been a bit overpriced.


    EVALUATION

    Round Indicators

    • march 24 2019
    • Couples

    Resort40382294486

    “Great family place”


    Went on vacation to this resort with my wife and it was one of our best vacations we have ever had . I highly recommend this place , the food was good , the rooms was cleaned and the beach has a lot to offer


    EVALUATION

    Round Indicators

    • march 24 2019
    • Xenia
    • Family

    Leslie P

    “Nancy at the lobby bar at the palace was exceptional. Lovely hotel. Very safe , clean and amazing location and staff”


    The hotel was beautiful. The staff was professional and engaged. The restaurants were top notch. This resort has everything you need to have a fun and wonderful vacation. The rooms are clean and comfortable. The pools and beach are stunning.


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