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Barceló Hotel Beach Maya Palace Deluxe
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancún International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 11857 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

65% Complete

7734

Very good

20% Complete

2374

Average

8% Complete

996

Poor

3% Complete

392

Very poor

3% Complete

362

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    Round Indicators
    Aaron D 07/20/2019 Family

    “Excellent experience”

    Buffet Hacienda the staff is very friendly and professional. The hotel is beautiful place and your beach is amazing. The rooms there are very clean. Thank Yaibet Martinez every morning she was friendly with my family.
    Round Indicators
    Phil J Pittsburgh, Pennsylvania. 07/20/2019 Couples

    “Great Place”

    We found a great deal on Expedia. Well worth the price. Service was great. Only downfall is the hour, if you go by private shuttle or hour and a half, if you take a bus, ride from the airport to the hotel.
    Round Indicators
    mendozak93 07/19/2019 Family

    “Family trip”

    Very nice family resort, a lot to do there and the buffets have a lot of variety. Took my two kids 3, 6 year old and they loved it. They also have activities for kids to do while the stay. Definitely will recommend
    Round Indicators
    Brian A 07/19/2019 Family

    “Best vacation in years”

    The resort is excellent with great rooms and beautiful beach. Bars are generous and reservation restaurants food quality very good, buffet only average. Booking activities was a snap on site. We will be back next year.
    Round Indicators
    Maps309931 Corona, New York. 07/19/2019 Family

    “Barcelo Maya Palace”

    The hotel is enormous. The food, cleanliness, service were all great! The seaweed is not the hotels fault. The rooms are great! Things that could have been better: Golf carts so guests could move freely thru the hotel(s.) The shuttle bus is very crowded with no AC while many families have strollers. There is no AC in the elevators either. Room service and bowling did not have all prices disclosed (bowling says $15 instead $15 per person, room service just shows the delivery fee but not the price of food) The water in the pools is hot and not refreshing. Live entertainment could be better. There is really no real difference between Palace and connecting hotels that we felt besides that ppl from other hotels couldn’t dine in our restaurants.

    EVALUATION

    Round Indicators

    • july 20 2019
    • Family

    Aaron D

    “Excellent experience”


    Buffet Hacienda the staff is very friendly and professional. The hotel is beautiful place and your beach is amazing. The rooms there are very clean. Thank Yaibet Martinez every morning she was friendly with my family.


    EVALUATION

    Round Indicators

    • july 20 2019
    • Pittsburgh, Pennsylvania
    • Couples

    Phil J

    “Great Place”


    We found a great deal on Expedia. Well worth the price. Service was great. Only downfall is the hour, if you go by private shuttle or hour and a half, if you take a bus, ride from the airport to the hotel.


    EVALUATION

    Round Indicators

    • july 19 2019
    • Family

    mendozak93

    “Family trip”


    Very nice family resort, a lot to do there and the buffets have a lot of variety. Took my two kids 3, 6 year old and they loved it. They also have activities for kids to do while the stay. Definitely will recommend


    EVALUATION

    Round Indicators

    • july 19 2019
    • Family

    Brian A

    “Best vacation in years”


    The resort is excellent with great rooms and beautiful beach. Bars are generous and reservation restaurants food quality very good, buffet only average. Booking activities was a snap on site. We will be back next year.


    EVALUATION

    Round Indicators

    • july 19 2019
    • Corona, New York
    • Family

    Maps309931

    “Barcelo Maya Palace”


    The hotel is enormous. The food, cleanliness, service were all great! The seaweed is not the hotels fault. The rooms are great! Things that could have been better: Golf carts so guests could move freely thru the hotel(s.) The shuttle bus is very crowded with no AC while many families have strollers. There is no AC in the elevators either. Room service and bowling did not have all prices disclosed (bowling says $15 instead $15 per person, room service just shows the delivery fee but not the price of food) The water in the pools is hot and not refreshing. Live entertainment could be better. There is really no real difference between Palace and connecting hotels that we felt besides that ppl from other hotels couldn’t dine in our restaurants.


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