Barceló Hotel Beach Maya Palace Deluxe
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 10387 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

64% Complete

6701

Very good

20% Complete

2147

Average

8% Complete

894

Poor

3% Complete

331

Very poor

3% Complete

314

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    Round Indicators
    Relax664868 12/13/2018 Solo travel

    “Dinner at Caribe restaurant”

    The food and service was amazing!! The servers David Santo and Facondo Chan were even better!They were always there to help and made great suggestions from the menu. I would highly recommend this place
    Round Indicators
    ClaraO236 12/13/2018 Couples

    “Wedding in a friendly Paradise !”

    We did not ask (life) for a perfect wedding , however thanks to the Staff at the Barcelo Maya Palace, perfection was made, Alan Gonzalez, our wedding coordinator took great care of us from the pre planning stages and executed our event flawlessly!! The genuine friendly attitude of all of the staff made our trip and those of our guests a memorable one. THANK YOU!!
    Round Indicators
    Mexico16 Minnesota. 12/13/2018 Couples

    “Always the best!”

    Barcelo continues to impress, go above and beyond and spoil us! We will come back for the continued great service, exquisite meals and beautiful surroundings. Thank you Manuel at the Cielo! You were always so fun! David at the Palmeras, you always had a smile and a shot waiting for us. In the evenings we were always received so graciously and generously by the beautiful Maria and Yazmin at the Carey bar along with Jose who is a vibrant addition! Thank you all and we hope to see you all soon!! ~The Steichen's
    Round Indicators
    Daisy1948 Laredo, Texas. 12/13/2018 Family

    “Wonderful Experience”

    We decided to take a trip with my whole family .We chose to spend our Thanksgiving holidays there. We totaled 17 people big and small . This is an ALL inclusive hotel that I didn't know , but some of my family did. I was surprised at the the immensity of this complex which consisted of 3 sections of different price range and quality. We stayed at the Maya Palace which with your bracelet gave you access to the other's installations. There is all kinds of fun things to do without leaving the complex. A variety of Buffet restaurants open at different time of day , so you have available food at any time. There are the Specialty Restaurants , which are there just by making reservations for certain nights . We enjoyed one each night. The Food was Delicious and all was included in the price and so were the drinks, alcoholics and non-alcoholics beverages .The service was excellent and the cleanliness of everything was impressive. There are a variety of things to do like a Mall with stores , bowling lanes , parasailing , 18 hole Put-Put golf , surfer paddling, swimming with the dolphins, jet skiing , and many more , and my favorite , The Spa , just wonderful offering different treatments which I just loved , all of these attractions do incur an additional charge , but they are there without leaving the complex. The only difficulty i can think of is the distance from your room to the beach and the different places, I love to walk so I didn't mind, and you enjoy seeing all your surroundings ,also a double Decker shuttle runs every 1/2 hour around all the different attractions and can be used to enjoy all they offer . All in all I came home very satisfied with our Family trip .Had a Wonderful Time !
    Round Indicators
    Roam45963201807 12/12/2018 Couples

    “Another great stay at the Barcelo Maya”

    This was our 4th stay at the Barcelo Maya. We are never disappointed. Lots of space so plenty of room for walking, great beaches, available tennis courts, excellent food and lots of variety in the buffets. Beautiful grounds and gardens. Lots of palm trees for shade. Good snorkelling off the beach in front of the Palace.

    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
     Dear Guest, First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Palace hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! The Management

    EVALUATION

    Round Indicators

    • december 13 2018
    • Solo travel

    Relax664868

    “Dinner at Caribe restaurant”


    The food and service was amazing!! The servers David Santo and Facondo Chan were even better!They were always there to help and made great suggestions from the menu. I would highly recommend this place


    EVALUATION

    Round Indicators

    • december 13 2018
    • Couples

    ClaraO236

    “Wedding in a friendly Paradise !”


    We did not ask (life) for a perfect wedding , however thanks to the Staff at the Barcelo Maya Palace, perfection was made, Alan Gonzalez, our wedding coordinator took great care of us from the pre planning stages and executed our event flawlessly!! The genuine friendly attitude of all of the staff made our trip and those of our guests a memorable one. THANK YOU!!


    EVALUATION

    Round Indicators

    • december 13 2018
    • Minnesota
    • Couples

    Mexico16

    “Always the best!”


    Barcelo continues to impress, go above and beyond and spoil us! We will come back for the continued great service, exquisite meals and beautiful surroundings. Thank you Manuel at the Cielo! You were always so fun! David at the Palmeras, you always had a smile and a shot waiting for us. In the evenings we were always received so graciously and generously by the beautiful Maria and Yazmin at the Carey bar along with Jose who is a vibrant addition! Thank you all and we hope to see you all soon!! ~The Steichen's


    EVALUATION

    Round Indicators

    • december 13 2018
    • Laredo, Texas
    • Family

    Daisy1948

    “Wonderful Experience”


    We decided to take a trip with my whole family .We chose to spend our Thanksgiving holidays there. We totaled 17 people big and small . This is an ALL inclusive hotel that I didn't know , but some of my family did. I was surprised at the the immensity of this complex which consisted of 3 sections of different price range and quality. We stayed at the Maya Palace which with your bracelet gave you access to the other's installations. There is all kinds of fun things to do without leaving the complex. A variety of Buffet restaurants open at different time of day , so you have available food at any time. There are the Specialty Restaurants , which are there just by making reservations for certain nights . We enjoyed one each night. The Food was Delicious and all was included in the price and so were the drinks, alcoholics and non-alcoholics beverages .The service was excellent and the cleanliness of everything was impressive. There are a variety of things to do like a Mall with stores , bowling lanes , parasailing , 18 hole Put-Put golf , surfer paddling, swimming with the dolphins, jet skiing , and many more , and my favorite , The Spa , just wonderful offering different treatments which I just loved , all of these attractions do incur an additional charge , but they are there without leaving the complex. The only difficulty i can think of is the distance from your room to the beach and the different places, I love to walk so I didn't mind, and you enjoy seeing all your surroundings ,also a double Decker shuttle runs every 1/2 hour around all the different attractions and can be used to enjoy all they offer . All in all I came home very satisfied with our Family trip .Had a Wonderful Time !


    EVALUATION

    Round Indicators

    • december 12 2018
    • Couples

    Roam45963201807

    “Another great stay at the Barcelo Maya”


    This was our 4th stay at the Barcelo Maya. We are never disappointed. Lots of space so plenty of room for walking, great beaches, available tennis courts, excellent food and lots of variety in the buffets. Beautiful grounds and gardens. Lots of palm trees for shade. Good snorkelling off the beach in front of the Palace.


    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
    Dear Guest, First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Palace hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! The Management

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