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Sala del hotel Barceló Casablanca
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Map and location

Boulevard D Anfa et rue Hammou, 139   20000 Casablanca , Marruecos    


Places of Interest

32.7 km Mohammed V International Airport

5 min. Railway station

3 km Royal Golf Anfa

Guest reviews.

There is no better expert than a traveller.

Barceló Casablanca

3.5/5 Round Indicators
| 698 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

32% Complete

225

Very good

31% Complete

218

Average

20% Complete

143

Poor

8% Complete

60

Very poor

7% Complete

52

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    Round Indicators
    Robbi-Lynn H 02/14/2020

    “Barceló Casablanca pleasure trip”

    We stayed two nights at this hotel. The service was very good. The rooms were modern and were very well kept. Hassan was our waiter in the Tubkal restaurant. He and the chef were extremely friendly and accommodating, serving us a special off - menu meal we requested. I highly recommend a stay at this hotel
    Round Indicators
    41mohamedj 02/03/2020

    “Great value”

    Had an excellent stay at hotel Barcelo. The staff was very friendly, especially Youness and Zakaria at the front desk. They provided great recommendations for dining options in the area and arranged a taxi service to take me to the airport. Highly recommend this hotel if you're visiting Casablanca.

    ZinebHouhou, Guest Relations Manager at Barcelo Casablanca, responded to this review
     Dear Mr. Mohamed, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Casablanca hotel with us and Tripadvisor readers. I am grateful for your compliments towards our staff members Youness and Zakaria from the front desk, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Casablanca very soon. Best Regards, Zineb Houhou Guest Experience Manager

    Round Indicators
    dpaton2019 02/03/2020 Business

    “A real value-for-money in a well-located area”

    A real value-for-money in a well-located area Don't seek for luxurious equipment in here but proper and neat faclities Excellent ready to help service, Spanish spoken, warm welcomed However, no training, spa, Swimming pool or sauna facilities available at all
    Round Indicators
    kumararaj27 Malaysia. 12/21/2019 Business

    “Great Place To Stay”

    My first visit to Casablanca and I choose this hotel because of the large spacious room. Great hospitality from the front desk staff who always helpful especially Mr Zakaria and Mr Hani. They are great staff of the hotel and always accommodate your request. Reccomend to stay here and enjoy the staff hospitality.

    ZinebHouhou, Guest Relations Manager at Barcelo Casablanca, responded to this review
     Dear Mr. Raj, Firstly we would like to thank you for choosing our Barceló Casablanca hôtel for your holidays in Casablanca and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile and we are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best Regards, Zineb Houhou Guest Experience Manager

    Round Indicators
    lastottoman1969 Istanbul, Turkey. 12/19/2019 Business

    “Not a 4 Star Hotel”

    Rooms are quite big. I stayed in a standard room. It is more than enough. There are a lot of space. For those who come with a car, I have bad news. Beds are very comfortable and the sheets are very soft. WIFI is almost perfect. It is fast in the room and around the hotel. There is no car park in the hotel. Although they help when you come with a car but every time you should park at the second row at the street and give the car keys to the man standing at front. My room was at the 4th floor facing the main street. There is disturbing traffic noise coming from the road especially the Moroccan drivers love to horn their cars very often. The room walls are very thin; I could hear the man’s snoring from the neighboring room. Maybe this is because of the connecting room setting. The connection door was locked but I could hear him snoring. The standard rooms does not have any coffee or tea making equipment (kettle) in the room. If you want to drink a coffee in the room before breakfast, you have no option. The breakfast starts at 7:00 am which is good for late wakers but considering it is a business hotel, it should start earlier because as me, most of business travelers wake up early and want to finish breakfast earlier then go out.

    ZinebHouhou, Guest Relations Manager at Barcelo Casablanca, responded to this review
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests’ expectations and your comments will help our teams reaching that goal. Regarding your comment about the parking, we do have an underground car park wish is it’s under repair, however we offer to our clients the outdoor parking. It has 24-hour surveillance. I’m also disappointed to read the disturbances caused by the street noise and that it kept you awake all night. If you Had informed a member of our Reception team, I am certain this problem would have been rectified for you. Please allow me to inform you that the kettle and the additional amenities are available upon request. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Regards, Zineb Houhou Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 14 2020

    Robbi-Lynn H

    “Barceló Casablanca pleasure trip”


    We stayed two nights at this hotel. The service was very good. The rooms were modern and were very well kept. Hassan was our waiter in the Tubkal restaurant. He and the chef were extremely friendly and accommodating, serving us a special off - menu meal we requested. I highly recommend a stay at this hotel


    EVALUATION

    Round Indicators

    • february 3 2020

    41mohamedj

    “Great value”


    Had an excellent stay at hotel Barcelo. The staff was very friendly, especially Youness and Zakaria at the front desk. They provided great recommendations for dining options in the area and arranged a taxi service to take me to the airport. Highly recommend this hotel if you're visiting Casablanca.


    ZinebHouhou, Guest Relations Manager at Barcelo Casablanca, responded to this review
    Dear Mr. Mohamed, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Casablanca hotel with us and Tripadvisor readers. I am grateful for your compliments towards our staff members Youness and Zakaria from the front desk, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Casablanca very soon. Best Regards, Zineb Houhou Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 3 2020
    • Business

    dpaton2019

    “A real value-for-money in a well-located area”


    A real value-for-money in a well-located area Don't seek for luxurious equipment in here but proper and neat faclities Excellent ready to help service, Spanish spoken, warm welcomed However, no training, spa, Swimming pool or sauna facilities available at all


    EVALUATION

    Round Indicators

    • december 21 2019
    • Malaysia
    • Business

    kumararaj27

    “Great Place To Stay”


    My first visit to Casablanca and I choose this hotel because of the large spacious room. Great hospitality from the front desk staff who always helpful especially Mr Zakaria and Mr Hani. They are great staff of the hotel and always accommodate your request. Reccomend to stay here and enjoy the staff hospitality.


    ZinebHouhou, Guest Relations Manager at Barcelo Casablanca, responded to this review
    Dear Mr. Raj, Firstly we would like to thank you for choosing our Barceló Casablanca hôtel for your holidays in Casablanca and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile and we are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best Regards, Zineb Houhou Guest Experience Manager

    EVALUATION

    Round Indicators

    • december 19 2019
    • Istanbul, Turkey
    • Business

    lastottoman1969

    “Not a 4 Star Hotel”


    Rooms are quite big. I stayed in a standard room. It is more than enough. There are a lot of space. For those who come with a car, I have bad news. Beds are very comfortable and the sheets are very soft. WIFI is almost perfect. It is fast in the room and around the hotel. There is no car park in the hotel. Although they help when you come with a car but every time you should park at the second row at the street and give the car keys to the man standing at front. My room was at the 4th floor facing the main street. There is disturbing traffic noise coming from the road especially the Moroccan drivers love to horn their cars very often. The room walls are very thin; I could hear the man’s snoring from the neighboring room. Maybe this is because of the connecting room setting. The connection door was locked but I could hear him snoring. The standard rooms does not have any coffee or tea making equipment (kettle) in the room. If you want to drink a coffee in the room before breakfast, you have no option. The breakfast starts at 7:00 am which is good for late wakers but considering it is a business hotel, it should start earlier because as me, most of business travelers wake up early and want to finish breakfast earlier then go out.


    ZinebHouhou, Guest Relations Manager at Barcelo Casablanca, responded to this review
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests’ expectations and your comments will help our teams reaching that goal. Regarding your comment about the parking, we do have an underground car park wish is it’s under repair, however we offer to our clients the outdoor parking. It has 24-hour surveillance. I’m also disappointed to read the disturbances caused by the street noise and that it kept you awake all night. If you Had informed a member of our Reception team, I am certain this problem would have been rectified for you. Please allow me to inform you that the kettle and the additional amenities are available upon request. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Regards, Zineb Houhou Guest Experience Manager

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