Close

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

Spectacular views from the restaurant at the Barceló Carmen Granada hotel
;
map

Map and location

Calle Acera del Darro 62   18005 Granada , Andalucía   España  


Puntos de Interés

20 km Federico García Lorca Airport

1.8 km The Alhambra

60 km Port of Motril

2 km Train station

Guest reviews.

There is no better expert than a traveller.

Barceló Carmen Granada

4.0/5 Round Indicators
| 2628 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

33% Complete

872

Very good

36% Complete

969

Average

17% Complete

470

Poor

7% Complete

189

Very poor

4% Complete

128

Filter by

Sort by

    Round Indicators
    AbbyRL Brisbane, Australia. 09/18/2019 Couples

    “Reasonable but nothing great.”

    Bed was big and comfy enough. Poor lighting especially in bathroom. Parking is 400m away in a parking garage and there are no deals or discounts. Rooftop bar is fine, pool puts you a bit on display to anyone at the bar. Bar has good views. Service was fine but middling. Loud noise from the main street on lower floors. Overall an average stay

    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
     Dear guest, Thank you for your time in sharing your opinion with us after your recent stay at the hotel, we are happy to read you. In Barceló, we know the importance of rest for our guests during their holiday stays, so we have one of the best brands of mattresses in the market, ensuring that your rest will be maximum. The hotel has a private parking just below our facilities which has a limited number of places. To ensure that all our guests have a place, we have another parking lot located nearby so that our guests have more comfort. It is a pleasure for us to know that you enjoyed our wonderful BHEAVEN terrace located on the top floor of the hotel, from which you can see wonderful views of the Alhambra, Sierra Nevada and the rest of the city. Thank you for your great opinion and we hope to welcome you here again very soon. Kind Regards, Miguel Estévez, General manager.

    Round Indicators
    octopus1 nottingham. 09/16/2019

    “Wonderful stay marred by an incident leading to poor customer service.”

    We stayed at this hotel for our wedding anniversary and paid extra for a junior suite. The room we had was fabulous - more of a suite than a junior suite. Cava and fresh fruit on arrival and the most enormous balcony with lovely views. Breakfast is great and well worth the extra charge. The enormous bed was very comfortable - all in all we couldn't fault the room. The staff were friendly and helpful but maybe not as charming as I would have expected. The rooftop bar was lovely although the service could be a little gruff. Unfortunately we had an issue with the maid service. On our second day, a drink we had put in the fridge to chill disappeared - we put that down to experience and maybe we were a little cheeky using the hotel's fridge to chill our own drink. The evening before our departure, my wife realised her nightdress was missing - we assumed it had mistakenly been gathered up with the bedding and taken to the laundry. It was late and nothing could be done that evening.The following morning we checked out and were reassued that thorough checks would be made in the laundry and that we would be contacted. Despite emails to both the hotel and to customer services we have heard nothing in over 3 weeks. Very disappointing and it has spoilt an otherwise excellent stay.
    Round Indicators
    Nigel T Taunton, United Kingdom. 09/12/2019

    “Lovely Central location with easy parking”

    Nice friendly welcome from the reception staff and very easy arrangements for parking the car in such a central city location. Outstanding roof top terrace with sun loungers small pool a bar and oustanding views of the city. The room was serviced regularly and kept very clean we would certainly recommend this hotel, along with a great little tapas bar about 50m from the hotel (out of hotel turn right and 50m on the same side as hotel - D'PLATOS). Thanks for making our stay so memorable, and we will return
    Round Indicators
    Larry W Asheville, North Carolina. 09/11/2019 Couples

    “Decent, just not impressive”

    Totally indifferent greeting upon arrival. No rooms open yet so we checked our bags. No offer to do it for us, just showed us where to put them. Concierge was helpful though. No mention of the nice view from the rooftop, but it was worth taking in. Our room was on the main drag and there was definitely some road noise to deal with. Hotel is in a good location. Facility was clean, but not as contemporary as some others in other cities.
    Round Indicators
    Steveadore Kent, United Kingdom. 09/11/2019

    “A good central hotel”

    This hotel was recommended to us. It was easy to get to, without having to go right into the city centre, with a parking layby outside ( our car was then taken to the underground car park ). Reception was efficient. We had a superior double room. It was pretty good - but the toilet bowl was not fixed to the floor, which led to some interesting experiences. This was reported but nothing done about it during our stay. The hotel is within easy walking to the city centre ( taxi to The Alhambra is best though ). Easy walking is useful, because we cannot recommend eating in the hotel. On our first night it rained, so we decided to "eat in" Big disappointment. Expecting a nice a la carte restaurant, we discovered that is was a buffet, seemingly catering for travel groups. Very average. Breakfast was similar. Their description is "Unforgettable". That could be true - but for all the wrong reasons. Eat out is our recommendation. The hotel has a great terrace on the 8th floor, with magnificent views, especially at night. A good bar up there too. I all, a good hotel. We would stay there again, but there are better eating experiences to be had locally elsewhere.

    EVALUATION

    Round Indicators

    • september 18 2019
    • Brisbane, Australia
    • Couples

    AbbyRL

    “Reasonable but nothing great.”


    Bed was big and comfy enough. Poor lighting especially in bathroom. Parking is 400m away in a parking garage and there are no deals or discounts. Rooftop bar is fine, pool puts you a bit on display to anyone at the bar. Bar has good views. Service was fine but middling. Loud noise from the main street on lower floors. Overall an average stay


    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
    Dear guest, Thank you for your time in sharing your opinion with us after your recent stay at the hotel, we are happy to read you. In Barceló, we know the importance of rest for our guests during their holiday stays, so we have one of the best brands of mattresses in the market, ensuring that your rest will be maximum. The hotel has a private parking just below our facilities which has a limited number of places. To ensure that all our guests have a place, we have another parking lot located nearby so that our guests have more comfort. It is a pleasure for us to know that you enjoyed our wonderful BHEAVEN terrace located on the top floor of the hotel, from which you can see wonderful views of the Alhambra, Sierra Nevada and the rest of the city. Thank you for your great opinion and we hope to welcome you here again very soon. Kind Regards, Miguel Estévez, General manager.

    EVALUATION

    Round Indicators

    • september 16 2019
    • nottingham

    octopus1

    “Wonderful stay marred by an incident leading to poor customer service.”


    We stayed at this hotel for our wedding anniversary and paid extra for a junior suite. The room we had was fabulous - more of a suite than a junior suite. Cava and fresh fruit on arrival and the most enormous balcony with lovely views. Breakfast is great and well worth the extra charge. The enormous bed was very comfortable - all in all we couldn't fault the room. The staff were friendly and helpful but maybe not as charming as I would have expected. The rooftop bar was lovely although the service could be a little gruff. Unfortunately we had an issue with the maid service. On our second day, a drink we had put in the fridge to chill disappeared - we put that down to experience and maybe we were a little cheeky using the hotel's fridge to chill our own drink. The evening before our departure, my wife realised her nightdress was missing - we assumed it had mistakenly been gathered up with the bedding and taken to the laundry. It was late and nothing could be done that evening.The following morning we checked out and were reassued that thorough checks would be made in the laundry and that we would be contacted. Despite emails to both the hotel and to customer services we have heard nothing in over 3 weeks. Very disappointing and it has spoilt an otherwise excellent stay.


    EVALUATION

    Round Indicators

    • september 12 2019
    • Taunton, United Kingdom

    Nigel T

    “Lovely Central location with easy parking”


    Nice friendly welcome from the reception staff and very easy arrangements for parking the car in such a central city location. Outstanding roof top terrace with sun loungers small pool a bar and oustanding views of the city. The room was serviced regularly and kept very clean we would certainly recommend this hotel, along with a great little tapas bar about 50m from the hotel (out of hotel turn right and 50m on the same side as hotel - D'PLATOS). Thanks for making our stay so memorable, and we will return


    EVALUATION

    Round Indicators

    • september 11 2019
    • Asheville, North Carolina
    • Couples

    Larry W

    “Decent, just not impressive”


    Totally indifferent greeting upon arrival. No rooms open yet so we checked our bags. No offer to do it for us, just showed us where to put them. Concierge was helpful though. No mention of the nice view from the rooftop, but it was worth taking in. Our room was on the main drag and there was definitely some road noise to deal with. Hotel is in a good location. Facility was clean, but not as contemporary as some others in other cities.


    EVALUATION

    Round Indicators

    • september 11 2019
    • Kent, United Kingdom

    Steveadore

    “A good central hotel”


    This hotel was recommended to us. It was easy to get to, without having to go right into the city centre, with a parking layby outside ( our car was then taken to the underground car park ). Reception was efficient. We had a superior double room. It was pretty good - but the toilet bowl was not fixed to the floor, which led to some interesting experiences. This was reported but nothing done about it during our stay. The hotel is within easy walking to the city centre ( taxi to The Alhambra is best though ). Easy walking is useful, because we cannot recommend eating in the hotel. On our first night it rained, so we decided to "eat in" Big disappointment. Expecting a nice a la carte restaurant, we discovered that is was a buffet, seemingly catering for travel groups. Very average. Breakfast was similar. Their description is "Unforgettable". That could be true - but for all the wrong reasons. Eat out is our recommendation. The hotel has a great terrace on the 8th floor, with magnificent views, especially at night. A good bar up there too. I all, a good hotel. We would stay there again, but there are better eating experiences to be had locally elsewhere.


    Close 

    Back Find a hotel

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Portugal

    Select Portugal

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected
    1 night Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best rate
    guaranteed
    Plus

    Our double guarantee:

    If you find a better rate outside Barcelo.com, we’ll match it.

    The same applies even if you find a better rate on Barcelo.com after placing your booking.

    For more information