Views from the sun loungers at the Barceló Carmen Granada hotel
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Barceló Carmen Granada

Calle Acera del Darro 62   8005 Granada , Andalucía   España  


Puntos de Interés

20 km Federico García Lorca Airport

1.8 km The Alhambra

60 km Port of Motril

2 km Train station

Guest reviews.

There is no better expert than a traveller.

Barceló Carmen Granada

4.0/5 Round Indicators
| 1732 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

28% Complete

485

Very good

40% Complete

708

Average

19% Complete

338

Poor

7% Complete

133

Very poor

3% Complete

68

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    Round Indicators
    elenafa spain. 06/15/2018 Family

    “Best hotel in granada”

    Top marks for comfort quality and cleanliness . Staff were excellent, beds very comfortable and breakfast was good. There have been many improvements in this hotel since my last visit 2 years ago. Will certainly come back soon
    Round Indicators
    annemarie w 06/15/2018 Couples

    “Live electrics fell from ceiling into shower”

    While staying in this hotel the metal panels from the bathroom fell onto my wife.One panel held 4 lights with live electrical fittings which ended up balanced across the basin and the shower.If she was taking a shower she would have been electrocuted. When I told reception what had happened they laughed.A maintenance man looked at it and poked the gantry back up while we had breakfast. The manager was not available and no one even asked how my wife was. I can only imagine all the bathroom electrics are balanced over the shower and you are playing Russian Roulette taking a shower I have never had such a life threatening situation happen that was dismissed so trivially. No apology no contact from anyone in the hotel company. The bathrooms are death traps in this shonky hotel
    Round Indicators
    MilesToGo Seattle, Washington. 06/14/2018 Friends getaway

    “Good location, spotless room”

    We stayed here in April 2018. It appears the rooms have been recently refreshed. Our room, with view of the Alhambra, was huge. I use a small mobility scooter when I travel and there were ramps and easy access at the entrance and to the elevators. The breakfast buffet was amazing! One stand had fresh fruits and meats/cheeses, the next had hot food, then breads, then cereals and beverages. The topper was the fresh honey comb. The location is near a stop for the airport bus and right across the street from a huge department store....so easy landmark. My only very minor negative would be a lack of in our room. For example, the roof cafe and pool were not open, but there was no information; we found out by accident. Does the hotel have room service? I don't know. My only suggestion would be to provide a brochure or booklet with additional information.
    Round Indicators
    David A Reading, United Kingdom. 06/12/2018 Couples

    “2 night stay”

    Stayed at this hotel for a wedding, rooftop bar and pool was a very nice bonus. The location is excellent for seeing the city and you get a view of the Alhambra from the roof. The room was okay, think it was 315, but very dark due to having a window with frosting on it and facing into a small courtyard. Breakfast was good. Car parking was 18 euros.
    Round Indicators
    francis s New York. 06/12/2018 Couples

    “Fantastic Hotel in great location”

    Stayed here early June 2018. A well maintained and immaculately presented hotel in a great city centre location. Staff friendly, hardworking, polite. They do their very best to speak to you in English when they realise your Spanish is awful. Breakfast is excellent with a wide variety of continental and more English style foods. A well run restaurant with excellent staff. Room - we stayed on the 7th floor and had a balcony overlooking the main street and a view of the Alhambra and the Sierra Nevada's. Room was very clean, and staff did an excellent job each day keeping it that way. If you opt for one of these rooms, be aware that the Terrace with its bar and sound boxes is immediately above you. To the credit of the hotel, sound was extinguished at midnight, and the clear up completed by 01.00am. Highly recommended.

    EVALUATION

    Round Indicators

    • june 15 2018
    • spain
    • Family

    elenafa

    “Best hotel in granada”


    Top marks for comfort quality and cleanliness . Staff were excellent, beds very comfortable and breakfast was good. There have been many improvements in this hotel since my last visit 2 years ago. Will certainly come back soon


    EVALUATION

    Round Indicators

    • june 15 2018
    • Couples

    annemarie w

    “Live electrics fell from ceiling into shower”


    While staying in this hotel the metal panels from the bathroom fell onto my wife.One panel held 4 lights with live electrical fittings which ended up balanced across the basin and the shower.If she was taking a shower she would have been electrocuted. When I told reception what had happened they laughed.A maintenance man looked at it and poked the gantry back up while we had breakfast. The manager was not available and no one even asked how my wife was. I can only imagine all the bathroom electrics are balanced over the shower and you are playing Russian Roulette taking a shower I have never had such a life threatening situation happen that was dismissed so trivially. No apology no contact from anyone in the hotel company. The bathrooms are death traps in this shonky hotel


    EVALUATION

    Round Indicators

    • june 14 2018
    • Seattle, Washington
    • Friends getaway

    MilesToGo

    “Good location, spotless room”


    We stayed here in April 2018. It appears the rooms have been recently refreshed. Our room, with view of the Alhambra, was huge. I use a small mobility scooter when I travel and there were ramps and easy access at the entrance and to the elevators. The breakfast buffet was amazing! One stand had fresh fruits and meats/cheeses, the next had hot food, then breads, then cereals and beverages. The topper was the fresh honey comb. The location is near a stop for the airport bus and right across the street from a huge department store....so easy landmark. My only very minor negative would be a lack of in our room. For example, the roof cafe and pool were not open, but there was no information; we found out by accident. Does the hotel have room service? I don't know. My only suggestion would be to provide a brochure or booklet with additional information.


    EVALUATION

    Round Indicators

    • june 12 2018
    • Reading, United Kingdom
    • Couples

    David A

    “2 night stay”


    Stayed at this hotel for a wedding, rooftop bar and pool was a very nice bonus. The location is excellent for seeing the city and you get a view of the Alhambra from the roof. The room was okay, think it was 315, but very dark due to having a window with frosting on it and facing into a small courtyard. Breakfast was good. Car parking was 18 euros.


    EVALUATION

    Round Indicators

    • june 12 2018
    • New York
    • Couples

    francis s

    “Fantastic Hotel in great location”


    Stayed here early June 2018. A well maintained and immaculately presented hotel in a great city centre location. Staff friendly, hardworking, polite. They do their very best to speak to you in English when they realise your Spanish is awful. Breakfast is excellent with a wide variety of continental and more English style foods. A well run restaurant with excellent staff. Room - we stayed on the 7th floor and had a balcony overlooking the main street and a view of the Alhambra and the Sierra Nevada's. Room was very clean, and staff did an excellent job each day keeping it that way. If you opt for one of these rooms, be aware that the Terrace with its bar and sound boxes is immediately above you. To the credit of the hotel, sound was extinguished at midnight, and the clear up completed by 01.00am. Highly recommended.


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