Barceló Hotel Beach  Punta Umbría Beach Resort
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Barceló Punta Umbría Beach Resort

Avenida del Decano, s/n   21100 Punta Umbría , Huelva   Andalucía  


Places of Interest

122 km Seville Airport

19.1 km Huelva Railway Station

8 km Nuevo Portil Golf Course

50 m Enebrales Nature Park

Guest reviews.

There is no better expert than a traveller.

Barceló Punta Umbría Beach Resort

4.0/5 Round Indicators
| 6438 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

38% Complete

2466

Very good

34% Complete

2199

Average

15% Complete

980

Poor

6% Complete

436

Very poor

5% Complete

357

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    Round Indicators
    Louisa_2013 County Dublin, Ireland. 06/18/2018 Family

    “Awful Food and Drink - poor quality low end experience never again”

    Just back from a week there, Do NOT go all inclusive, the hotels has 4 restaurants, only ONE is OPEN. You have to take your lunch and dinner at a set time. The food is just awful, , they use the cheapest cuts of meat, the fish was awful considering it is a sea port this is just shocking. the chicken was awful rubber and didn't look like chicken cut into pieces, there was no flavour off any of the food. Paella was just pathetic overcooked rice and mussels like rubber .You had to use a MICROWAVE to heat your lunch/dinner as they haven't figured out how to keep food warm . Even the cold salad bar had no taste off it and the bread tasted like cardboard. the soup was cold and there it was just disgusting, each day I spat out more food than I ate. A horrible experience. there is NO cook to order service. Once I had breakfast there and ordered an omelette which was under cooked to the point of making us ill. Personally I wouldn't feed wild animals some of the food on offer there the qualify is very poor. the snack bar is basically cooked burgers (* VERY LOW QUALITY ) I don't even think it's beef to be honest. cooked hotdogs, cooked toasties left out for you to eat over a 4 hour period. Horrific. the only nice thing was the fruit and the desert sponge. THE DISASTER of a bar, not one of the bar tenders can pull a pint/glass of lager, it's one awful beer that they serve and this beer is being pulled from the tap like an ale, It's not an ale , it's a beer, I doubt any of the bar tenders have been trained correctly, they also were serving beer in wet classes, any bar tender knows this leads to FLAT beer on an already flat served beer. If you order a cocktail they disappear to the back of the bar? Why I questioned this a few times and got no response? they come back with a sugar laden drink that's frankly pure sugar. It's obvious it's pre made again, the wine, you should be ashamed of yourself being a Spanish resort and serving the low end wine you have. this place is a total rip off for food, drink, not once were we asked how was our stay, I complained at least 3 times about the food and was presented with a blank stare from the receptionist. Truly awful experience, do not waste your hard up money on this hotel, maybe the spanish like crap good but we certaintly did not. to the management: Train your reception staff to deal with complaints and not play the I don't speak english card. Train your bar staff, buy quality products and make drinks fresh. Completly fire all your chefs, they are a disgrace,. I wish you as a resort invested as much time as you do in cleaning the hotel ( it was clean and cleaners everywhere ) than you do in your food and treatment of guest services. I paid top prices for this resort and I do not want to see other innocent people going to have to eat crap all week. We will never go to a barcelo hotel again. Taxi are 180 + each way to Seville airport, the hotel have " zero " suggestions on how to get there. Spa they wanted 20 euro for 30 mins, it's a small indoor pool, I laughed at that. 5 euro a go for the gym. Pay 3 euro for a fresh towel. Pay for your safe, Rooms low end basic inn star 3. Even at this time where only 2 of the 3 hotels are open the queues are nuts, there need more staff. Music was good , only one twice during the week stay there. Pool was good bar the annoying animation team screaming into a mic at 10/11/5/6 every day. Only good thing is the beach is across the road, it is fantastic and there's a few local options for food there. We spoke with several people at the resort who had the same opinon, management should be truely ashamed of themselves for the food/drink offerings.
    Round Indicators
    nadiasousactm 06/18/2018 Business

    “Rooms near to the swimming pool”

    I stay near the swimming pool, at night it was very noisy. I think for the future its better close the acess to that area. My suggestion its close at night the access to swimming pool that way could improve the noise.
    Round Indicators
    Andrea153 Doncaster, United Kingdom. 06/17/2018 Family

    “Andrea Shenton”

    Just arrived home from this resort what can I say brilliant. This is a mainly Spanish resort so not much English spoken. Me and my sister didn’t find this a problem all part of the holiday. All the staff are very pleasant and helpful from the reception staff bar staff maids and cleaning staff. Room was very large and especially clean towels and linen changed regularly. There are plenty of sun beds and the pool areas are very well kept and clean. We was all inclusive the food was excellent something different every lunch and dinner and a large variety of choices. The entertainment is all Spanish ( no tribute acts) and the entertainment team very good. Especially Luke and Gloria. Very good at getting everyone involved adults and children games singing and dancing around the pool. You can join in or just watch no pressure. Luke was especially helpful with anything we asked and always popped over to say hi and see if we was ok. More help than our rep! Thanks Luke. We went for 7 days just to relax which we did but we wished we had done 10. Will definitely go back . Definitely five stars.
    Round Indicators
    Encarna M Limerick, Ireland. 06/15/2018 Family

    “Poor”

    Good things, hotel is near the beach, rooms are big, swimming pools are lovely, the installations are well looked after, the ladies who look after cleaning the rooms are the bomb ( in fact they should be receptionists ), chatty and kind and very helpful Bad things, receptionists need to smile a bit, after all we spend a good bit of money there, they barely talk to you and when i checked out they did not even ask how everything was, the food is dreadful, i mean absolute crap, a buffet where they serve stuff they call food for very pricey money, the couch in my room was stained, and there was a machine in the games room broken , i informed them and they did nothing about it eventhough it was 1 € per game, prices for laundry service are sky high, they seem to forget this is Spain after all Unless they swap the sour receptionists for the lovely cleaning ladies i’d rather give my money to some other hotel where i am treated as a valued customer
    Round Indicators
    NinaEstnautic Iznajar, Spain. 06/15/2018 Business

    “more than satisfied”

    The resort is huge and luxurious; the staff very proffesionnal and welcoming. Certainly a place to recommend! we came a large group of almost 1000 person and everything went perfect: rooms, staff, reception, event organization, catering.

    EVALUATION

    Round Indicators

    • june 18 2018
    • County Dublin, Ireland
    • Family

    Louisa_2013

    “Awful Food and Drink - poor quality low end experience never again”


    Just back from a week there, Do NOT go all inclusive, the hotels has 4 restaurants, only ONE is OPEN. You have to take your lunch and dinner at a set time. The food is just awful, , they use the cheapest cuts of meat, the fish was awful considering it is a sea port this is just shocking. the chicken was awful rubber and didn't look like chicken cut into pieces, there was no flavour off any of the food. Paella was just pathetic overcooked rice and mussels like rubber .You had to use a MICROWAVE to heat your lunch/dinner as they haven't figured out how to keep food warm . Even the cold salad bar had no taste off it and the bread tasted like cardboard. the soup was cold and there it was just disgusting, each day I spat out more food than I ate. A horrible experience. there is NO cook to order service. Once I had breakfast there and ordered an omelette which was under cooked to the point of making us ill. Personally I wouldn't feed wild animals some of the food on offer there the qualify is very poor. the snack bar is basically cooked burgers (* VERY LOW QUALITY ) I don't even think it's beef to be honest. cooked hotdogs, cooked toasties left out for you to eat over a 4 hour period. Horrific. the only nice thing was the fruit and the desert sponge. THE DISASTER of a bar, not one of the bar tenders can pull a pint/glass of lager, it's one awful beer that they serve and this beer is being pulled from the tap like an ale, It's not an ale , it's a beer, I doubt any of the bar tenders have been trained correctly, they also were serving beer in wet classes, any bar tender knows this leads to FLAT beer on an already flat served beer. If you order a cocktail they disappear to the back of the bar? Why I questioned this a few times and got no response? they come back with a sugar laden drink that's frankly pure sugar. It's obvious it's pre made again, the wine, you should be ashamed of yourself being a Spanish resort and serving the low end wine you have. this place is a total rip off for food, drink, not once were we asked how was our stay, I complained at least 3 times about the food and was presented with a blank stare from the receptionist. Truly awful experience, do not waste your hard up money on this hotel, maybe the spanish like crap good but we certaintly did not. to the management: Train your reception staff to deal with complaints and not play the I don't speak english card. Train your bar staff, buy quality products and make drinks fresh. Completly fire all your chefs, they are a disgrace,. I wish you as a resort invested as much time as you do in cleaning the hotel ( it was clean and cleaners everywhere ) than you do in your food and treatment of guest services. I paid top prices for this resort and I do not want to see other innocent people going to have to eat crap all week. We will never go to a barcelo hotel again. Taxi are 180 + each way to Seville airport, the hotel have " zero " suggestions on how to get there. Spa they wanted 20 euro for 30 mins, it's a small indoor pool, I laughed at that. 5 euro a go for the gym. Pay 3 euro for a fresh towel. Pay for your safe, Rooms low end basic inn star 3. Even at this time where only 2 of the 3 hotels are open the queues are nuts, there need more staff. Music was good , only one twice during the week stay there. Pool was good bar the annoying animation team screaming into a mic at 10/11/5/6 every day. Only good thing is the beach is across the road, it is fantastic and there's a few local options for food there. We spoke with several people at the resort who had the same opinon, management should be truely ashamed of themselves for the food/drink offerings.


    EVALUATION

    Round Indicators

    • june 18 2018
    • Business

    nadiasousactm

    “Rooms near to the swimming pool”


    I stay near the swimming pool, at night it was very noisy. I think for the future its better close the acess to that area. My suggestion its close at night the access to swimming pool that way could improve the noise.


    EVALUATION

    Round Indicators

    • june 17 2018
    • Doncaster, United Kingdom
    • Family

    Andrea153

    “Andrea Shenton”


    Just arrived home from this resort what can I say brilliant. This is a mainly Spanish resort so not much English spoken. Me and my sister didn’t find this a problem all part of the holiday. All the staff are very pleasant and helpful from the reception staff bar staff maids and cleaning staff. Room was very large and especially clean towels and linen changed regularly. There are plenty of sun beds and the pool areas are very well kept and clean. We was all inclusive the food was excellent something different every lunch and dinner and a large variety of choices. The entertainment is all Spanish ( no tribute acts) and the entertainment team very good. Especially Luke and Gloria. Very good at getting everyone involved adults and children games singing and dancing around the pool. You can join in or just watch no pressure. Luke was especially helpful with anything we asked and always popped over to say hi and see if we was ok. More help than our rep! Thanks Luke. We went for 7 days just to relax which we did but we wished we had done 10. Will definitely go back . Definitely five stars.


    EVALUATION

    Round Indicators

    • june 15 2018
    • Limerick, Ireland
    • Family

    Encarna M

    “Poor”


    Good things, hotel is near the beach, rooms are big, swimming pools are lovely, the installations are well looked after, the ladies who look after cleaning the rooms are the bomb ( in fact they should be receptionists ), chatty and kind and very helpful Bad things, receptionists need to smile a bit, after all we spend a good bit of money there, they barely talk to you and when i checked out they did not even ask how everything was, the food is dreadful, i mean absolute crap, a buffet where they serve stuff they call food for very pricey money, the couch in my room was stained, and there was a machine in the games room broken , i informed them and they did nothing about it eventhough it was 1 € per game, prices for laundry service are sky high, they seem to forget this is Spain after all Unless they swap the sour receptionists for the lovely cleaning ladies i’d rather give my money to some other hotel where i am treated as a valued customer


    EVALUATION

    Round Indicators

    • june 15 2018
    • Iznajar, Spain
    • Business

    NinaEstnautic

    “more than satisfied”


    The resort is huge and luxurious; the staff very proffesionnal and welcoming. Certainly a place to recommend! we came a large group of almost 1000 person and everything went perfect: rooms, staff, reception, event organization, catering.


    Barceló Hotel Convention Room  Punta Umbría Beach Resort

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