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Barceló Marbella Hotel Views
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Map and location

CL De Granadillas. Urb. Guadalmina Alta, s/n   29670 Marbella , Andalucía   España  


Places of Interest

63 km Malaga/Costa del Sol Airport

100 m Guadalmina Golf Course

3 km San Pedro beach

2 km Bonsai Museum

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Marbella

4.0/5 Round Indicators
| 2381 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

1220

Very good

30% Complete

721

Average

11% Complete

272

Poor

4% Complete

102

Very poor

2% Complete

66

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    Round Indicators
    Sonya C 09/21/2019 Couples

    “Ok”

    Were going to self cater down the coast but 2 weeks b4 decided to switch accommodation to a hotel 1/2 board. Wanted to relax. Knew this hotel was away from the sea by reading the spec. However it’s within a residential area so be aware of this as most rooms overlook the pool & flats are opposite. We booked a Club Premium Suite which has a wonderful terrace with sun beds & table & chairs. Lots of space with living room & jacuzzi bath & shower. Managed to book this direct with barcelo not sure u can on tour operators websites. This was the best thing about our stay here. No entertainment in evenings, this may have finished due to time of year. Not too bothered. You definitely need a car here,in my opinion to travel & to see things including More secluded beaches I.e Playa Sardinas. Food in hotel passable but seemed to be good 1 minute and mediocre the next . Warm plates would be a good idea as lukewarm food served apart from the chef on the hot plate who cooked me lamb chops, and chicken breast. Also had gambas 1 night. I am a Barcelo member but other than the room would not return to this Barcelo. Occidental Ibiza is a better all round hotel. The premium room on 4th floor which had coffee & croissants etc throughout the day was a bit of an after thought as not much selection there & sometimes food a bit stale. You will be bored here if you can’t go out! B.T.W - During our stay a large corporate group descended on the hotel for 3 days & basically took over. They were loud & weird. Could be that this hotel is better catered for corporate groups due to its location.
    Round Indicators
    KatevaleClyde Katevale. 09/20/2019 Couples

    “Very dépasse needs to be renewed”

    This out of the way place is quite far from everything . Good for golfing trip maybe but not for a visit of the region . Rooms are not well isolated could not sleep until neighbour went to bed !! Poor quality isolation of the rooms . I will never return here .

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Guest Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Marbella.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Our hotel is just 1 kilometre from the neighbourhood of San Pedro, 4 kilometros from the biggest leisure area of the Costa del sol, Puerto Banús and 9 kilometres from Marbella old town. We feel sorry about the noise coming from your neighbour. Please,do not hesitate to contact our reception at any time to inform this and our security staff will stop them making noise. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    Skents London. 09/18/2019 Family

    “Fantastic, helpful staff”

    We visited the hotel last week with our elderly parents. My father has mobility problems and can only walk a short distance with the aid of a stick, but is very proud and does not like a fuss. The staff could not do enough for us. They always ensured he was comfortable and had everything he needed. We used the shuttle buses and local taxis to visit Puerto Banus and Marbella and the surrounding villages. It's about a 20 minute walk into the local town, which was much too far for my Father. If you like a nice evening walk, you would need to drive maybe 3km to the coast first. We had an all inclusive package. The fresh fruit and vegetables were excellent and plentiful. There was also plenty of fish and seafood, cooked freshly each lunchtime and evening. The steak was a bit tough, but there was so much variety, this was not a problem. Most of the prepared hot dishes were delicious, especially the vegetarian options. However, these could have been kept hot by covering them, as the hot plates only kept things warm. The variety was fantastic though.
    Round Indicators
    Sérgio P 09/16/2019

    “Very good hotel to rest.”

    Its a family oriented hotel, very nice to rest. The surroundings are very quiet and clean with amazing views. All the staff are nice and pleasant. The hotel is in a very good location, Marbella is in a short distance.

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Sergio We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Marbella hotel with us and Tripadvisor readers. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marbella . We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    A7842DKeva Lausanne, Switzerland. 09/16/2019

    “OK for families with limited resources”

    I was sent there because of the location convenience. The room was large, clean and breakfast was generous. The swimming pool is not very large for a hotel of this size, and they surprisingly closed it for cleaning Saturday around 6pm and were still working on it Sunday noon. So, in summary, decent but not great. Sort of an entry level Club Med. Charming and efficient reception staff.

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear guest. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Marbella hotel with us and Tripadvisor readers. Thank you for pointing out the comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. Our pool actually schedules is from 11:00 to 18:00 out this time we always are improving this facility for our guest. It is a big area and must be cleaned for our guest. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the réception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 21 2019
    • Couples

    Sonya C

    “Ok”


    Were going to self cater down the coast but 2 weeks b4 decided to switch accommodation to a hotel 1/2 board. Wanted to relax. Knew this hotel was away from the sea by reading the spec. However it’s within a residential area so be aware of this as most rooms overlook the pool & flats are opposite. We booked a Club Premium Suite which has a wonderful terrace with sun beds & table & chairs. Lots of space with living room & jacuzzi bath & shower. Managed to book this direct with barcelo not sure u can on tour operators websites. This was the best thing about our stay here. No entertainment in evenings, this may have finished due to time of year. Not too bothered. You definitely need a car here,in my opinion to travel & to see things including More secluded beaches I.e Playa Sardinas. Food in hotel passable but seemed to be good 1 minute and mediocre the next . Warm plates would be a good idea as lukewarm food served apart from the chef on the hot plate who cooked me lamb chops, and chicken breast. Also had gambas 1 night. I am a Barcelo member but other than the room would not return to this Barcelo. Occidental Ibiza is a better all round hotel. The premium room on 4th floor which had coffee & croissants etc throughout the day was a bit of an after thought as not much selection there & sometimes food a bit stale. You will be bored here if you can’t go out! B.T.W - During our stay a large corporate group descended on the hotel for 3 days & basically took over. They were loud & weird. Could be that this hotel is better catered for corporate groups due to its location.


    EVALUATION

    Round Indicators

    • september 20 2019
    • Katevale
    • Couples

    KatevaleClyde

    “Very dépasse needs to be renewed”


    This out of the way place is quite far from everything . Good for golfing trip maybe but not for a visit of the region . Rooms are not well isolated could not sleep until neighbour went to bed !! Poor quality isolation of the rooms . I will never return here .


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Guest Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Marbella.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Our hotel is just 1 kilometre from the neighbourhood of San Pedro, 4 kilometros from the biggest leisure area of the Costa del sol, Puerto Banús and 9 kilometres from Marbella old town. We feel sorry about the noise coming from your neighbour. Please,do not hesitate to contact our reception at any time to inform this and our security staff will stop them making noise. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 18 2019
    • London
    • Family

    Skents

    “Fantastic, helpful staff”


    We visited the hotel last week with our elderly parents. My father has mobility problems and can only walk a short distance with the aid of a stick, but is very proud and does not like a fuss. The staff could not do enough for us. They always ensured he was comfortable and had everything he needed. We used the shuttle buses and local taxis to visit Puerto Banus and Marbella and the surrounding villages. It's about a 20 minute walk into the local town, which was much too far for my Father. If you like a nice evening walk, you would need to drive maybe 3km to the coast first. We had an all inclusive package. The fresh fruit and vegetables were excellent and plentiful. There was also plenty of fish and seafood, cooked freshly each lunchtime and evening. The steak was a bit tough, but there was so much variety, this was not a problem. Most of the prepared hot dishes were delicious, especially the vegetarian options. However, these could have been kept hot by covering them, as the hot plates only kept things warm. The variety was fantastic though.


    EVALUATION

    Round Indicators

    • september 16 2019

    Sérgio P

    “Very good hotel to rest.”


    Its a family oriented hotel, very nice to rest. The surroundings are very quiet and clean with amazing views. All the staff are nice and pleasant. The hotel is in a very good location, Marbella is in a short distance.


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Sergio We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Marbella hotel with us and Tripadvisor readers. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marbella . We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 16 2019
    • Lausanne, Switzerland

    A7842DKeva

    “OK for families with limited resources”


    I was sent there because of the location convenience. The room was large, clean and breakfast was generous. The swimming pool is not very large for a hotel of this size, and they surprisingly closed it for cleaning Saturday around 6pm and were still working on it Sunday noon. So, in summary, decent but not great. Sort of an entry level Club Med. Charming and efficient reception staff.


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear guest. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Marbella hotel with us and Tripadvisor readers. Thank you for pointing out the comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. Our pool actually schedules is from 11:00 to 18:00 out this time we always are improving this facility for our guest. It is a big area and must be cleaned for our guest. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the réception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A. Guerrero Guest Experience Manager

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