Barceló Marbella Hotel Views
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Barceló Marbella

CL De Granadillas. Urb. Guadalmina Alta, s/n   29670 Marbella , Andalucía   España  


Places of Interest

63 km Malaga/Costa del Sol Airport

100 m Guadalmina Golf Course

3 km San Pedro beach

2 km Bonsai Museum

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Marbella

4.0/5 Round Indicators
| 1813 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

880

Very good

32% Complete

582

Average

11% Complete

214

Poor

4% Complete

87

Very poor

2% Complete

50

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    Round Indicators
    dorcashammond Gibraltar. 08/14/2018 Couples

    “Not happy, 6 days was too much”

    Even though the hotel wss nice, clean and tidy, staff were very kind and helpful. But there are very big problems with its location and no access to town or bus routes. Very far to town and steep hills. Very limited hotel shuttle bus and lacking information. Entertainment was dreadful, and lobby was being used kiddies games instead of adults and very little staff in both bars, even in august

    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Mrs Hammond Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. The hotel is located 9 kilometres from the city centre, 4 from Puerto Banús and 1 from San Pedro de Alcantara district. The Marbella City Council has a free bus that passes every hour from 11:30 to 19:30 with a stop at the hotel, this bus takes you to different stops with links to buses for the rest of points of our municipal term and to the beach of San Pedro.This service is guaranteed until August 31st. Our hotel has a free bus that takes our customers to Puerto Banus and Marbella Center with departure from the hotel at 11:00 and 12:00, The return starts in Marbella at 17:00 and 18:00 passing through Puerto Banus to 17:15 and 18:15. This service will end on September 9th. We apologize if these options are not tailored to your needs. This year we have opted to have live music to entertain our evenings in our new space n36 º and give the option to the families to enjoy the children shows and games in our Lobby bar, creating two totally different environments where our Customers can choose. We have taken good note of your remark on the bar service and regret reading your dissatisfaction, our barmen shifts are studied to ensure an impeccable service throughout the day and are reinforced during peak hours, nevertheless we commit to improve on this aspect of our services so as to avoid receiving this kind of feedback in the future. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once again we feel that you have not enjoyed your stay and hope you have had a good trip back home. We hope that Barceló hotels in any of its brands, Allegro, Occidental, Barceló and Royal Hideaway are an option in the future for your next vacation. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    musoman666 08/11/2018 Couples

    “Ian from Glasgow UK.”

    A fabulous relaxing holiday in an exceptional hotel. Staff extremely friendly and surroundings stunning. All aspects of this hotel are first class and we couldn't wish for anything better.Location is fantastic and close to main places of interest. Would thoroughly recommend this place any day .

    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Ian First and foremost we would like to thank you for choosing our Barceló Marbella hotel for your visit to our town and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A.Guerrero Guest Experience Manager

    Round Indicators
    sandypup 08/10/2018 Couples

    “holiday”

    this hotel is the best I've ever visited. food, facilities and staff are fantastic. just home from our 7th year there and we are just as delighted with the hotel as we were when we first went. would recommend this hotel to all. see you next year

    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Sandy Firstly we would like to thank you for choosing our Barceló Marbella hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you in your 8th year with us. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    GusinLondon London. 08/09/2018 Family

    “Difficult to beat - staff, quality, location”

    Refurbished last year to a high standard, the rooms are spacious, the bathrooms very good, and the overall vibe is excellent. Mystified by some of the (rare) comments here on staff, we found all we have come across to be friendly, professional and helpful. Our 16 year old sons arrived a day earlier than us, so to comply with Spanish law, we had to arrange an adult to check them in. We contacted management in advance and everything went smoothly. The location: despite its official name the hotel is not in Marbella, but in Guadalmina, a 20 minute drive away. But that is to the good. The location is far quieter and the vibe altogether more serene and laid back than the sometimes frenetic and traffic-laden atmos of Marbella and Puerto Banus (10 mins drive with no traffic but more realistically 15). One son was in a soccer camp, the other wanted to play golf, and the better half tennis. All within a 10 min drive ( golf a 1 minute walk). Wakeboarding centre (cable water ski), bike hire and a golf range all walking distance. You need a car - but the locatioon seemed to be at the centre of everything! Food - excellent range at breakfast - tho I wished it would start earlier than 8am (altho admittedly little demand evident). The evening buffet is good generally, but tonights buffet was outstanding. Frezhly cooked to order bream (dorado), delightful salads. At €18 good value, Teenagers used the gym a lot, and too much room service but we're definitely fans!

    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Guest. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Marbella hotel with us and Tripadvisor readers. It was a pleasure to help you with your sons check in. Thank you to understand the matter that was this for us. Thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. We are happy that you could enjoy the relaxing atmosphere of the Guadalmina alta. Our hotel is just situate 9 kilometres from the City center and 4 kilometres from puerto Banús, close to the Guadalmina Golf Club. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    StephanBloch Fallanden, Switzerland. 08/06/2018 Solo travel

    “Nice hotel and good service”

    Nice Hotel with nice rooms. Everything in good shape and clean. The buffet restaurant is wlle organized and efficient and the food is of reasonable quality. Overall at reasonable Prices. The hotel is a good choice when you go to Marbella.

    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Stephan First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your expectations. Thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A.Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 14 2018
    • Gibraltar
    • Couples

    dorcashammond

    “Not happy, 6 days was too much”


    Even though the hotel wss nice, clean and tidy, staff were very kind and helpful. But there are very big problems with its location and no access to town or bus routes. Very far to town and steep hills. Very limited hotel shuttle bus and lacking information. Entertainment was dreadful, and lobby was being used kiddies games instead of adults and very little staff in both bars, even in august


    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Mrs Hammond Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. The hotel is located 9 kilometres from the city centre, 4 from Puerto Banús and 1 from San Pedro de Alcantara district. The Marbella City Council has a free bus that passes every hour from 11:30 to 19:30 with a stop at the hotel, this bus takes you to different stops with links to buses for the rest of points of our municipal term and to the beach of San Pedro.This service is guaranteed until August 31st. Our hotel has a free bus that takes our customers to Puerto Banus and Marbella Center with departure from the hotel at 11:00 and 12:00, The return starts in Marbella at 17:00 and 18:00 passing through Puerto Banus to 17:15 and 18:15. This service will end on September 9th. We apologize if these options are not tailored to your needs. This year we have opted to have live music to entertain our evenings in our new space n36 º and give the option to the families to enjoy the children shows and games in our Lobby bar, creating two totally different environments where our Customers can choose. We have taken good note of your remark on the bar service and regret reading your dissatisfaction, our barmen shifts are studied to ensure an impeccable service throughout the day and are reinforced during peak hours, nevertheless we commit to improve on this aspect of our services so as to avoid receiving this kind of feedback in the future. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once again we feel that you have not enjoyed your stay and hope you have had a good trip back home. We hope that Barceló hotels in any of its brands, Allegro, Occidental, Barceló and Royal Hideaway are an option in the future for your next vacation. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 11 2018
    • Couples

    musoman666

    “Ian from Glasgow UK.”


    A fabulous relaxing holiday in an exceptional hotel. Staff extremely friendly and surroundings stunning. All aspects of this hotel are first class and we couldn't wish for anything better.Location is fantastic and close to main places of interest. Would thoroughly recommend this place any day .


    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Ian First and foremost we would like to thank you for choosing our Barceló Marbella hotel for your visit to our town and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A.Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 10 2018
    • Couples

    sandypup

    “holiday”


    this hotel is the best I've ever visited. food, facilities and staff are fantastic. just home from our 7th year there and we are just as delighted with the hotel as we were when we first went. would recommend this hotel to all. see you next year


    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Sandy Firstly we would like to thank you for choosing our Barceló Marbella hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you in your 8th year with us. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 9 2018
    • London
    • Family

    GusinLondon

    “Difficult to beat - staff, quality, location”


    Refurbished last year to a high standard, the rooms are spacious, the bathrooms very good, and the overall vibe is excellent. Mystified by some of the (rare) comments here on staff, we found all we have come across to be friendly, professional and helpful. Our 16 year old sons arrived a day earlier than us, so to comply with Spanish law, we had to arrange an adult to check them in. We contacted management in advance and everything went smoothly. The location: despite its official name the hotel is not in Marbella, but in Guadalmina, a 20 minute drive away. But that is to the good. The location is far quieter and the vibe altogether more serene and laid back than the sometimes frenetic and traffic-laden atmos of Marbella and Puerto Banus (10 mins drive with no traffic but more realistically 15). One son was in a soccer camp, the other wanted to play golf, and the better half tennis. All within a 10 min drive ( golf a 1 minute walk). Wakeboarding centre (cable water ski), bike hire and a golf range all walking distance. You need a car - but the locatioon seemed to be at the centre of everything! Food - excellent range at breakfast - tho I wished it would start earlier than 8am (altho admittedly little demand evident). The evening buffet is good generally, but tonights buffet was outstanding. Frezhly cooked to order bream (dorado), delightful salads. At €18 good value, Teenagers used the gym a lot, and too much room service but we're definitely fans!


    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Guest. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Marbella hotel with us and Tripadvisor readers. It was a pleasure to help you with your sons check in. Thank you to understand the matter that was this for us. Thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. We are happy that you could enjoy the relaxing atmosphere of the Guadalmina alta. Our hotel is just situate 9 kilometres from the City center and 4 kilometres from puerto Banús, close to the Guadalmina Golf Club. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 6 2018
    • Fallanden, Switzerland
    • Solo travel

    StephanBloch

    “Nice hotel and good service”


    Nice Hotel with nice rooms. Everything in good shape and clean. The buffet restaurant is wlle organized and efficient and the food is of reasonable quality. Overall at reasonable Prices. The hotel is a good choice when you go to Marbella.


    marbellabar, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Stephan First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your expectations. Thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A.Guerrero Guest Experience Manager

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