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Vistas del hotel Barceló Portinatx
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Map and location

Venda de Portinatx, 62   07810 Portinatx , Ibiza   Islas Baleares  


Places of Interest

34 km Ibiza Airport

6.3 km Benirràs beach

9.6 km Sant Carles Church

10 km Las Dalias Street Market

Guest reviews.

There is no better expert than a traveller.

Barceló Portinatx - Adults only

4.5/5 Round Indicators
| 834 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

65% Complete

547

Very good

26% Complete

218

Average

5% Complete

47

Poor

1% Complete

16

Very poor

0% Complete

6

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    Round Indicators
    dario_dibianco DF. 12/10/2019

    “AMAZING”

    A quiet place to stay, relax and enjoy, what else you can ask for??? Nice staff, friendly personnel, the views are excellent, the food was good, the areas clean and tidy... Everything else you'll have to find out there...
    Round Indicators
    bappad74 London, United Kingdom. 11/28/2019

    “Tranquil and modern”

    First time I stayed in the north of the ibiza, felt like a different island. The hotel is set is a very picturesque area with a really nice seaview. Our suite was lovely too, modern, clean and views of the sunset from our balcony. We did B&B only, so can only comment on the breakfast buffet which were great. Lots of choice, including avocado, slamon and cava.Staff were great as well. Would definately come back
    Round Indicators
    132anitat 11/23/2019 Couples

    “Great hotel, old facilities”

    This was the third time we were at Barcelo Portinatx. The views from the hotel are superb and you really do relax because there is nothing else you can do when you stay in this hotel in Portinatx. We have been coming to Ibiza for the past 28 years and Portinatx is really on its own and not comparable to any other place in Ibiza. The staff at the hotel are excellent and really focused on your well being. The rooms and beds are of a high standard. I did not like the changes that were done to the restaurant. The distance between the kitchen and the buffet increased causing a lot of traffic in the restaurant. It also has a negative effect on the seating lay-out. The hotel is build on different levels with a lot of stairs. There are two elevators covering some of the levels but they regularly break down. The hotel was renovated 4 years ago but the technical facilities and sewage system are really outdated. During our stay the 2 day storm in September hit Ibiza and those days were a nightmare. The elevators stopped working, the room flooded and no electricity. I still recommend this hotel if you want rest and peace during your stay. But do rent a car. Ibiza is such a beautiful island and it would be such a shame if you would only see Portinatx.

    GEM P, Director de Relaciones Públicas at Barcelo Portinatx, responded to this review
     Dear Guest, Firstly, we would like to thank you for choosing our Barceló Portinatx hotel once again for your holidays and for sharing such valuable feedback. We always look for ways to improve and your comments are crucial to our future success. We are so glad to hear that you enjoyed a relaxing stay and that you were able to appreciate the amazing views and relaxing environment of the hotel. We are also thrilled to read your praising comments about our staff, as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest oriented and welcoming at all times. On a different note, we regret reading about your dissatisfaction regarding the updated layout of our buffet restaurant. We continuously strive to improve, and while these changes were made in order to improve the usage of seating space at the restaurant during times of high guest affluence, we will definitely take your comments into account for future changes and improvements. We sincerely lament to hear about your experience during the big storm that you mention. This situation was really uncommon, and while it is true that most facilities in Ibiza are not fully prepared for this type of unusual storms, we can assure you that we have revised the situation in order to study how this situation can be avoided in the future. Additionally, we would like to let you know that we have also already taken appropriate measures regarding the elevators in order to improve their efficiency and performance. Thank you once again for your feedback and constructive critics as well as for recommending us to anyone wishing to enjoy a peaceful and relaxing stay in Portinatx. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards, Guest Experience Manager

    Round Indicators
    johnnybclarke London, United Kingdom. 10/24/2019 Couples

    “The calm before the storm of joy!”

    We enjoyed our stay, which was to chill out before the main birthday celebrations for my wife in Ibiza old town. It was a welcomed relaxing venue away from the hustle and bustle of London. Would recommend this as peaceful and well set up hotel for anyone looking for relaxation over aggravation!
    Round Indicators
    MrsAArnold Manchester, United Kingdom. 10/24/2019 Couples

    “A Week Of Bliss In Heaven”

    The first time a hotel has ever lived up to its reviews! Just got back from a week of pure heaven. Even though it was the week before closing, the service was amazing. The rooms are modern and extremely clean. Beds are soooo comfy you never want to get up! The main restaurant had a great selection, not a pizza and chips style as they dont have to cater for kids. Vegetarians will not go hungry. The pool bar is cooked to order , the lovely chef amended dishes to my dietary needs which was great. Drinks are quality and tailored for you by the wonderful bar staff. All inclusive had good brands like Tanqueray! NOT a hotel/area for clubbers or people looking for lots of night life. IS more the original Ibiza, picturesque, quiet, unspoilt coastlines and breath taking sunsets. DO hire a car if you can it cuts down the transfer time massively and gives you a chance to see the delights of the small and beautiful remote beaches of the North. JUST ASK is the key to this hotel, they really will go the extra mile with a smile x Juan at the pool bar made me smile every day with his positive attitude. Michael at reception is amazing, smiley Monica made meal times special and Anna on the bar was excellent. Not forgetting all your meticulous cleaners! Barcelo your staff are definitely one of your best features.

    EVALUATION

    Round Indicators

    • december 10 2019
    • DF

    dario_dibianco

    “AMAZING”


    A quiet place to stay, relax and enjoy, what else you can ask for??? Nice staff, friendly personnel, the views are excellent, the food was good, the areas clean and tidy... Everything else you'll have to find out there...


    EVALUATION

    Round Indicators

    • november 28 2019
    • London, United Kingdom

    bappad74

    “Tranquil and modern”


    First time I stayed in the north of the ibiza, felt like a different island. The hotel is set is a very picturesque area with a really nice seaview. Our suite was lovely too, modern, clean and views of the sunset from our balcony. We did B&B only, so can only comment on the breakfast buffet which were great. Lots of choice, including avocado, slamon and cava.Staff were great as well. Would definately come back


    EVALUATION

    Round Indicators

    • november 23 2019
    • Couples

    132anitat

    “Great hotel, old facilities”


    This was the third time we were at Barcelo Portinatx. The views from the hotel are superb and you really do relax because there is nothing else you can do when you stay in this hotel in Portinatx. We have been coming to Ibiza for the past 28 years and Portinatx is really on its own and not comparable to any other place in Ibiza. The staff at the hotel are excellent and really focused on your well being. The rooms and beds are of a high standard. I did not like the changes that were done to the restaurant. The distance between the kitchen and the buffet increased causing a lot of traffic in the restaurant. It also has a negative effect on the seating lay-out. The hotel is build on different levels with a lot of stairs. There are two elevators covering some of the levels but they regularly break down. The hotel was renovated 4 years ago but the technical facilities and sewage system are really outdated. During our stay the 2 day storm in September hit Ibiza and those days were a nightmare. The elevators stopped working, the room flooded and no electricity. I still recommend this hotel if you want rest and peace during your stay. But do rent a car. Ibiza is such a beautiful island and it would be such a shame if you would only see Portinatx.


    GEM P, Director de Relaciones Públicas at Barcelo Portinatx, responded to this review
    Dear Guest, Firstly, we would like to thank you for choosing our Barceló Portinatx hotel once again for your holidays and for sharing such valuable feedback. We always look for ways to improve and your comments are crucial to our future success. We are so glad to hear that you enjoyed a relaxing stay and that you were able to appreciate the amazing views and relaxing environment of the hotel. We are also thrilled to read your praising comments about our staff, as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest oriented and welcoming at all times. On a different note, we regret reading about your dissatisfaction regarding the updated layout of our buffet restaurant. We continuously strive to improve, and while these changes were made in order to improve the usage of seating space at the restaurant during times of high guest affluence, we will definitely take your comments into account for future changes and improvements. We sincerely lament to hear about your experience during the big storm that you mention. This situation was really uncommon, and while it is true that most facilities in Ibiza are not fully prepared for this type of unusual storms, we can assure you that we have revised the situation in order to study how this situation can be avoided in the future. Additionally, we would like to let you know that we have also already taken appropriate measures regarding the elevators in order to improve their efficiency and performance. Thank you once again for your feedback and constructive critics as well as for recommending us to anyone wishing to enjoy a peaceful and relaxing stay in Portinatx. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards, Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 24 2019
    • London, United Kingdom
    • Couples

    johnnybclarke

    “The calm before the storm of joy!”


    We enjoyed our stay, which was to chill out before the main birthday celebrations for my wife in Ibiza old town. It was a welcomed relaxing venue away from the hustle and bustle of London. Would recommend this as peaceful and well set up hotel for anyone looking for relaxation over aggravation!


    EVALUATION

    Round Indicators

    • october 24 2019
    • Manchester, United Kingdom
    • Couples

    MrsAArnold

    “A Week Of Bliss In Heaven”


    The first time a hotel has ever lived up to its reviews! Just got back from a week of pure heaven. Even though it was the week before closing, the service was amazing. The rooms are modern and extremely clean. Beds are soooo comfy you never want to get up! The main restaurant had a great selection, not a pizza and chips style as they dont have to cater for kids. Vegetarians will not go hungry. The pool bar is cooked to order , the lovely chef amended dishes to my dietary needs which was great. Drinks are quality and tailored for you by the wonderful bar staff. All inclusive had good brands like Tanqueray! NOT a hotel/area for clubbers or people looking for lots of night life. IS more the original Ibiza, picturesque, quiet, unspoilt coastlines and breath taking sunsets. DO hire a car if you can it cuts down the transfer time massively and gives you a chance to see the delights of the small and beautiful remote beaches of the North. JUST ASK is the key to this hotel, they really will go the extra mile with a smile x Juan at the pool bar made me smile every day with his positive attitude. Michael at reception is amazing, smiley Monica made meal times special and Anna on the bar was excellent. Not forgetting all your meticulous cleaners! Barcelo your staff are definitely one of your best features.


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