Barceló Ponent Playa Hotel Pool
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Map and location

CL Cala Ferrera s/n   07669 Cala D´Or, Felanitx , Islas Baleares   España  


Places of Interest

60.4 km Son Sant Joan Airport

50 m Cala Ferrera beach

20 km Vall D'Or Golf Course

35 km Drach caves

Guest reviews.

There is no better expert than a traveller.

Barceló Ponent Playa

4.0/5 Round Indicators
| 4313 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

30% Complete

1325

Very good

37% Complete

1615

Average

20% Complete

863

Poor

8% Complete

353

Very poor

3% Complete

157

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    Round Indicators
    kenneth g Warrington, United Kingdom. 01/07/2019 Couples

    “never again”

    went there in october 2018.only just writing this as i was told that it was being demolished at the end of the season.to make way for a new hotel.we had a room on the top floor overlooking the sea,very nice view.but on the one night we had rain the roof leaked just missing our bed.spoke to another couple further along who had the same problem,they just sent them a bucket to catch the water in.two out of the three lifts stop working so along wait to get anywhere.food think they were just running the stocks down.had to eat out a few times as there was nothing we could eat,and i am not a fussy eater.would i go there again. no thank you.

    PONENTPLAYA, Booking Manager at Barcelo Ponent Playa, responded to this review
     Dear customer, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Ponent Playa hotel and apologize if you experienced any inconsistency in our service. Regarding the issue of demolition,it's not correct. tell you that the hotel every winter carries out renovation and maintenance works and that they do not affect the tourist season from April to November. We regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kind regards,

    Round Indicators
    juliemclaren2017 Manchester, United Kingdom. 11/10/2018 Family

    “Dont listen to bad reviews”

    I stayed here in Aug 18 for 3 weeks...With my 5 and 9 year old...My 9 year old has autisum and the staff are fantastic and understanding..We have been coming here for the past 15 years now......The food is excellent and caters for every bodies needs.... The rooms are cleaned everyday as is all the communal places.... Everything is near by....shops eating places things for your little ones.... The childrens club is open everyday and the staff are amazing.....the beach is right on your door step as is the beach bar.... If i had to say a bad thing about this place,,,it would be that i think its a little expensive....and the rooms should be made bigger for a family of 4.........
    Round Indicators
    Paddy K Bedford, United Kingdom. 11/04/2018 Family

    “Late holiday”

    Stayed for 7nights beginning of October. Good size room and bathroom. Was cleaned daily and clean towels.Would have liked a fridge in the room to keep water cold. Being vegetarian I wasn't looking forward to the meals. But I was pleasantly surprised as I thought the food was imaginative and the best selection I've had I a hotel in Majorca. Thankyou to the chef who went out of his way to make me a veggie sauce for my spaghetti. We liked the hotel very much and the location was perfect literally on the beach. Reception staff helpful. We would def go back there .
    Round Indicators
    gembobs09 11/04/2018 Couples

    “Brilliant hotel, staff friendly, recommend!”

    It was a brilliant hotel, we had a great holiday! It was the last week in which the hotel was open at the end of the season. Staff were extremely friendly and made the holiday. The entertainment team were fantastic. The food was lovely throughout the week. Room was basic but clean with a fantastic sea view. Would recommend to all!
    Round Indicators
    1013Caroline2014 Colwyn Bay, United Kingdom. 11/03/2018

    “A very good all inclusive for a 3 star, great value”

    We booked this as a last minute get away, we stay with Barcelo a lot and know the standard. In this case it is a 3 star hotel with a lovely position and views. We booked all inclusive and it is very good value. The rooms are comfortable, cleaned every day and we had a lovely view over the bay and beach. The standard of drinks is good and the pool bar and beach bar serve through the day along with great snacky food. The pool and sunbeds were clean and and updated and no problem getting a sun lounger. The meals in the restaurant were varied and the kitchen and waiting staff obviously make a big effort to produce a good standard of a huge selection of food to suit everyone and to serve people quickly and politely. At these type of hotels you always hear people complaining and sometimes wonder what on earth they expect.... This hotel provides what you should realistically expect for the rating and standard. Reception staff also very good and as we had a late flight back they arranged for us to stay on in our room on departure day for a very reasonable sum. Faults - Lifts not that great, 3 of them and sometimes they weren't all working, this hotel wouldn't suit people with mobility issues very well.

    EVALUATION

    Round Indicators

    • january 7 2019
    • Warrington, United Kingdom
    • Couples

    kenneth g

    “never again”


    went there in october 2018.only just writing this as i was told that it was being demolished at the end of the season.to make way for a new hotel.we had a room on the top floor overlooking the sea,very nice view.but on the one night we had rain the roof leaked just missing our bed.spoke to another couple further along who had the same problem,they just sent them a bucket to catch the water in.two out of the three lifts stop working so along wait to get anywhere.food think they were just running the stocks down.had to eat out a few times as there was nothing we could eat,and i am not a fussy eater.would i go there again. no thank you.


    PONENTPLAYA, Booking Manager at Barcelo Ponent Playa, responded to this review
    Dear customer, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Ponent Playa hotel and apologize if you experienced any inconsistency in our service. Regarding the issue of demolition,it's not correct. tell you that the hotel every winter carries out renovation and maintenance works and that they do not affect the tourist season from April to November. We regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kind regards,

    EVALUATION

    Round Indicators

    • november 10 2018
    • Manchester, United Kingdom
    • Family

    juliemclaren2017

    “Dont listen to bad reviews”


    I stayed here in Aug 18 for 3 weeks...With my 5 and 9 year old...My 9 year old has autisum and the staff are fantastic and understanding..We have been coming here for the past 15 years now......The food is excellent and caters for every bodies needs.... The rooms are cleaned everyday as is all the communal places.... Everything is near by....shops eating places things for your little ones.... The childrens club is open everyday and the staff are amazing.....the beach is right on your door step as is the beach bar.... If i had to say a bad thing about this place,,,it would be that i think its a little expensive....and the rooms should be made bigger for a family of 4.........


    EVALUATION

    Round Indicators

    • november 4 2018
    • Bedford, United Kingdom
    • Family

    Paddy K

    “Late holiday”


    Stayed for 7nights beginning of October. Good size room and bathroom. Was cleaned daily and clean towels.Would have liked a fridge in the room to keep water cold. Being vegetarian I wasn't looking forward to the meals. But I was pleasantly surprised as I thought the food was imaginative and the best selection I've had I a hotel in Majorca. Thankyou to the chef who went out of his way to make me a veggie sauce for my spaghetti. We liked the hotel very much and the location was perfect literally on the beach. Reception staff helpful. We would def go back there .


    EVALUATION

    Round Indicators

    • november 4 2018
    • Couples

    gembobs09

    “Brilliant hotel, staff friendly, recommend!”


    It was a brilliant hotel, we had a great holiday! It was the last week in which the hotel was open at the end of the season. Staff were extremely friendly and made the holiday. The entertainment team were fantastic. The food was lovely throughout the week. Room was basic but clean with a fantastic sea view. Would recommend to all!


    EVALUATION

    Round Indicators

    • november 3 2018
    • Colwyn Bay, United Kingdom

    1013Caroline2014

    “A very good all inclusive for a 3 star, great value”


    We booked this as a last minute get away, we stay with Barcelo a lot and know the standard. In this case it is a 3 star hotel with a lovely position and views. We booked all inclusive and it is very good value. The rooms are comfortable, cleaned every day and we had a lovely view over the bay and beach. The standard of drinks is good and the pool bar and beach bar serve through the day along with great snacky food. The pool and sunbeds were clean and and updated and no problem getting a sun lounger. The meals in the restaurant were varied and the kitchen and waiting staff obviously make a big effort to produce a good standard of a huge selection of food to suit everyone and to serve people quickly and politely. At these type of hotels you always hear people complaining and sometimes wonder what on earth they expect.... This hotel provides what you should realistically expect for the rating and standard. Reception staff also very good and as we had a late flight back they arranged for us to stay on in our room on departure day for a very reasonable sum. Faults - Lifts not that great, 3 of them and sometimes they weren't all working, this hotel wouldn't suit people with mobility issues very well.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

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