Barceló Hotel Room Service  Emperatriz
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Map and location

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

5.5 km Chamartín

5 km Madrid Atocha Railway Station

0.4 km “Gregorio Marañón” Metro station

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 893 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

78% Complete

703

Very good

17% Complete

152

Average

2% Complete

23

Poor

0% Complete

8

Very poor

0% Complete

7

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    Round Indicators
    Richard S Haslett, Michigan. 01/14/2019 Business

    “Great hotel, great location, great value!”

    Great hotel, great location, great value! We were very happy with our stay. The proximity to shopping, restaurants, and museums provided an excellent distraction from business. There was easy walking to everything.

    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear Richard S, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Emperatriz hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location to visit the main atractions and shopping area. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards,

    Round Indicators
    allanturnbull 01/14/2019 Business

    “Great location, lovely room, excellent facilities, good value”

    Really enjoyed my stay here last week. Lovely design to the hotel and a great, central location. The gym facilities and restaurant were both exceptional - there is even a rooftop terrace with plunge-pool.

    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear allanturnbull, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are very grateful for your good comments about our facilities, both our gym and terrace offer an extra service to the guest. Finally, note that our location is close to the center and well connected to the main attractions in the city. We hope to return to serve you in the future, thank you very much. Cordial greetings from the entire Barceló Emperatriz team.

    Round Indicators
    Robqv New York City, New York. 01/14/2019 Couples

    “Highly Recommend”

    Excellent experience. Stylish and well-equipped hotel, very comfortable room, very professional and consistently pleasant and helpful staff, excellent and bountiful breakfast buffet, and a convenient location--a tranquil environment with easy access to the energetic city center. We stayed in the hotel for a full week, and during that time, all of our interactions with the hotel staff and services were as positive as they could be. Looking forward to returning on our next visit to Madrid.

    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear Robqv, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are glad to read that you really enjoyed our unbeatable location to visit the main atractions of the city. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, .

    Round Indicators
    LouisP930 Rochester NY. 01/10/2019 Couples

    “Pleasant Stay ”

    We thoroughly enjoyed our breakfast daily and the kindness of the staff. The hotel itself is a little bit away from the city center, but we enjoyed walking back and forth. Definitely would stay again!
    Round Indicators
    GrandTour49225461175 Miami Beach, Florida. 01/10/2019 Family

    “Amazing hotel”

    Amazing experience, the breakfast is AMAZING! Moet chandon champagne everyday at breakfast, the staff is extremely polite and always ready to help , will definitely come back, they also have the best club sandwich in Madrid.

    EVALUATION

    Round Indicators

    • january 14 2019
    • Haslett, Michigan
    • Business

    Richard S

    “Great hotel, great location, great value!”


    Great hotel, great location, great value! We were very happy with our stay. The proximity to shopping, restaurants, and museums provided an excellent distraction from business. There was easy walking to everything.


    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear Richard S, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Emperatriz hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location to visit the main atractions and shopping area. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards,

    EVALUATION

    Round Indicators

    • january 14 2019
    • Business

    allanturnbull

    “Great location, lovely room, excellent facilities, good value”


    Really enjoyed my stay here last week. Lovely design to the hotel and a great, central location. The gym facilities and restaurant were both exceptional - there is even a rooftop terrace with plunge-pool.


    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear allanturnbull, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are very grateful for your good comments about our facilities, both our gym and terrace offer an extra service to the guest. Finally, note that our location is close to the center and well connected to the main attractions in the city. We hope to return to serve you in the future, thank you very much. Cordial greetings from the entire Barceló Emperatriz team.

    EVALUATION

    Round Indicators

    • january 14 2019
    • New York City, New York
    • Couples

    Robqv

    “Highly Recommend”


    Excellent experience. Stylish and well-equipped hotel, very comfortable room, very professional and consistently pleasant and helpful staff, excellent and bountiful breakfast buffet, and a convenient location--a tranquil environment with easy access to the energetic city center. We stayed in the hotel for a full week, and during that time, all of our interactions with the hotel staff and services were as positive as they could be. Looking forward to returning on our next visit to Madrid.


    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear Robqv, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are glad to read that you really enjoyed our unbeatable location to visit the main atractions of the city. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, .

    EVALUATION

    Round Indicators

    • january 10 2019
    • Rochester NY
    • Couples

    LouisP930

    “Pleasant Stay ”


    We thoroughly enjoyed our breakfast daily and the kindness of the staff. The hotel itself is a little bit away from the city center, but we enjoyed walking back and forth. Definitely would stay again!


    EVALUATION

    Round Indicators

    • january 10 2019
    • Miami Beach, Florida
    • Family

    GrandTour49225461175

    “Amazing hotel”


    Amazing experience, the breakfast is AMAZING! Moet chandon champagne everyday at breakfast, the staff is extremely polite and always ready to help , will definitely come back, they also have the best club sandwich in Madrid.


    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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