Vistas del hotel Barceló Torre de Madrid
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Map and location

Plaza de España, 18   28008 Madrid España    


Places of Interest

20 km Adolfo Suárez Madrid-Barajas Airport

1 km Puerta del Sol

3.3 km Atocha

600 m Royal Palace

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Torre de Madrid

5.0/5 Round Indicators
| 1253 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

83% Complete

1045

Very good

12% Complete

160

Average

2% Complete

34

Poor

0% Complete

11

Very poor

0% Complete

3

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    Round Indicators
    Bijoux123 New York City, New York. 05/19/2019 Friends getaway

    “Aesthetically Chic and Hospitable Establishment!”

    I had a wonderful stay at this chic' and centrally located hotel (Temple Debod, Royal Palace, Mercado de san Miguel, Prado, Reina Sophia, Thyssen-Bornemisza, and El Retiro Park, etc). I stayed 4/27/19-5/5/2019 (8 nights). All staff members were extremely hospitable, professional, knowledgeable, and friendly. Thank You “Nerea” from the concierge desk. You have a beautiful smile and disposition; you were always on point with recommendations related to great restaurants. Thank You “Andrei" the bar tender; you always remembered our cocktail preferences and it was a delight to see you for our evening cocktails. Thank You"Kirta,” you took the time from your busy workday to chat about our trip/stay. Thank You for the authentic flamenco recommendation.. we loved it! The lobby bar “Garra" is aesthetically chic' like the hotel room, which exudes relaxation. The “SOMOS" restaurant was a delicious treat! My room was extremely spacious and inviting, especially after long adventurous days through madrid (and day tours to Avila/Segovia and Toledo). The designers/architects of this hotel obviously took time to think of a global traveler’s point of view. I definitely plan to visit again and have already recommended this hotel to my friends/ family. I hope the hotel management compliments all staff because they made my stay enjoyable and memorable!
    Round Indicators
    PaulaHJ 05/17/2019 Business

    “Excellent stay”

    Excelent hotel. Clean and comfortable rooms. Fabulous location . Close to lots of shopping/restaurantes. Staff friendly and efficient. Impressive room layout. Clean rooms and comfortable amenities . Would recommend

    Sonia P, Your Public Relations Department at Barcelo Torre de Madrid, responded to this review
     Dear Mrs. Paula, We would like to thank you for choosing us during your recent stay in Madrid and for taking the time writting your experience. It is a pleasure for all the team to read comments like yours. We would be more than glad to welcome you again at Barceló Torre de Madrid. Kind regards. Your Public Relations Team

    Round Indicators
    Holly W New York City, New York. 05/16/2019 Business

    “Classy, Clean, Comfortable, Caring”

    Americans are always arriving in Europe in the early morning, exhausted, which is inconvenient for hotels with noon checkouts, but the staff graciously found me a gorgeous room to crash, and the gorgeous rooftop pool was a refuge to relax in. The breakfast buffet was bigger than my childhood home, with many fresh juices, fine cheeses, and excellent preserves on fresh baked bread. There was a big platter of hams and meats, and many cakes, as well as a cook who would custom make your eggs or omelet. He gave me a slice of a Torta Espanola. Most amazing breakfast ever. At checkout, the staff was great, and sent me off in a taxi they wrangled for me. The staff was all extremely kind. Great stay!
    Round Indicators
    Scenic38683159555 05/14/2019 Couples

    “Great hotel in Madrid”

    We highly recommend this hotel for its superlative staff, great location and services, extremely pleasant rooms and facilities, and good food. Everything was great during our seven days and nights here.

    Sonia P, Your Public Relations Department at Barcelo Torre de Madrid, responded to this review
     Dear guest, First of all, WOW! We would like to thank you for the praising review, we are delighted to read that we were able to match your expectations. It is a pleasure to read your personal impressions and we thank you for highlighting our team and how brilliant and dedicated they are, always with a smile! We will make sure to convey your kind words, as it is a great source of motivation. Once again, thank you for making us your choice hotel when visiting Madrid. We look forward to welcoming you back again very soon. Until then we wish you all the best. Sincerely, Your Public Relations Team

    Round Indicators
    Adventure49813002815 Barcelona, Spain. 05/13/2019 Family

    “Madrid visir”

    Overall best hotel but eat in their restaurant. Very poor service. Server totally ignore us at the beginning. Bar service was great. Good drinks. Breakfast options were very good. Lots of choice to eat.

    EVALUATION

    Round Indicators

    • may 19 2019
    • New York City, New York
    • Friends getaway

    Bijoux123

    “Aesthetically Chic and Hospitable Establishment!”


    I had a wonderful stay at this chic' and centrally located hotel (Temple Debod, Royal Palace, Mercado de san Miguel, Prado, Reina Sophia, Thyssen-Bornemisza, and El Retiro Park, etc). I stayed 4/27/19-5/5/2019 (8 nights). All staff members were extremely hospitable, professional, knowledgeable, and friendly. Thank You “Nerea” from the concierge desk. You have a beautiful smile and disposition; you were always on point with recommendations related to great restaurants. Thank You “Andrei" the bar tender; you always remembered our cocktail preferences and it was a delight to see you for our evening cocktails. Thank You"Kirta,” you took the time from your busy workday to chat about our trip/stay. Thank You for the authentic flamenco recommendation.. we loved it! The lobby bar “Garra" is aesthetically chic' like the hotel room, which exudes relaxation. The “SOMOS" restaurant was a delicious treat! My room was extremely spacious and inviting, especially after long adventurous days through madrid (and day tours to Avila/Segovia and Toledo). The designers/architects of this hotel obviously took time to think of a global traveler’s point of view. I definitely plan to visit again and have already recommended this hotel to my friends/ family. I hope the hotel management compliments all staff because they made my stay enjoyable and memorable!


    EVALUATION

    Round Indicators

    • may 17 2019
    • Business

    PaulaHJ

    “Excellent stay”


    Excelent hotel. Clean and comfortable rooms. Fabulous location . Close to lots of shopping/restaurantes. Staff friendly and efficient. Impressive room layout. Clean rooms and comfortable amenities . Would recommend


    Sonia P, Your Public Relations Department at Barcelo Torre de Madrid, responded to this review
    Dear Mrs. Paula, We would like to thank you for choosing us during your recent stay in Madrid and for taking the time writting your experience. It is a pleasure for all the team to read comments like yours. We would be more than glad to welcome you again at Barceló Torre de Madrid. Kind regards. Your Public Relations Team

    EVALUATION

    Round Indicators

    • may 16 2019
    • New York City, New York
    • Business

    Holly W

    “Classy, Clean, Comfortable, Caring”


    Americans are always arriving in Europe in the early morning, exhausted, which is inconvenient for hotels with noon checkouts, but the staff graciously found me a gorgeous room to crash, and the gorgeous rooftop pool was a refuge to relax in. The breakfast buffet was bigger than my childhood home, with many fresh juices, fine cheeses, and excellent preserves on fresh baked bread. There was a big platter of hams and meats, and many cakes, as well as a cook who would custom make your eggs or omelet. He gave me a slice of a Torta Espanola. Most amazing breakfast ever. At checkout, the staff was great, and sent me off in a taxi they wrangled for me. The staff was all extremely kind. Great stay!


    EVALUATION

    Round Indicators

    • may 14 2019
    • Couples

    Scenic38683159555

    “Great hotel in Madrid”


    We highly recommend this hotel for its superlative staff, great location and services, extremely pleasant rooms and facilities, and good food. Everything was great during our seven days and nights here.


    Sonia P, Your Public Relations Department at Barcelo Torre de Madrid, responded to this review
    Dear guest, First of all, WOW! We would like to thank you for the praising review, we are delighted to read that we were able to match your expectations. It is a pleasure to read your personal impressions and we thank you for highlighting our team and how brilliant and dedicated they are, always with a smile! We will make sure to convey your kind words, as it is a great source of motivation. Once again, thank you for making us your choice hotel when visiting Madrid. We look forward to welcoming you back again very soon. Until then we wish you all the best. Sincerely, Your Public Relations Team

    EVALUATION

    Round Indicators

    • may 13 2019
    • Barcelona, Spain
    • Family

    Adventure49813002815

    “Madrid visir”


    Overall best hotel but eat in their restaurant. Very poor service. Server totally ignore us at the beginning. Bar service was great. Good drinks. Breakfast options were very good. Lots of choice to eat.


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