Barceló Tenerife

Reduction of forums in common areas and leisure areas (subject to recommendations from the health authority at each moment).

The decorative elements not necessary (mainly stationery) will be deleted in the rooms.

Personal protective equipment for hotel staff, washing of bed linen and bathroom at temperatures higher than 140ºF.

In all common areas and lifts, you will find hydroalcoholic gel dispensers.

In the hotel you will find specific bins to dispose of your masks and gloves if you need to.

At all our restaurants, the minimum 2-meter safety distance will be available at the tables.

La Proa, a culinary space set in the Mediterranean Sea will be available for dinners.

The Snack Taro bar will be open offering snack service, it will be open for food service.

Room Service will be available 24 hours a day as usual.

The use of a mask is compulsory in the restaurants, except seated at the table.

Please be informed that following the recommendations of our health and safety advisors we have eliminated gloves as mandatory protective equipment in our buffet.

Health experts have indicated that the safest method is frequent disinfection with hand sanitizer, which is mandatory whenever food from our buffet is going to be served or come into contact with any frequent contact surface. 

At Barceló Hotel Group we are highly committed to sustainability, so we prefer not to generate plastic waste if it is not strictly necessary.

However, you may continue wearing gloves voluntarily if you wish.

This will be operating by reducing signs, schedules and following mandatory measures and recommendations by the regulatory authorities, at each moment.

For the time being, the water circuit will be closed for sanitary reasons.

Treatments must be booked 24 hours in advance.

There will not be any time limit for the normal ones or any shifts for use.

There will be a space of at least 2 meters between groups of hammocks. We will continue with our hammock service, to guarantee their good use, as we have always communicated it is not allowed to reserve them. Our staff will disinfect the hammocks between customers.

Please remember to use the masks until you reach the hammocks. It is not necessary to use them inside the pool.

Before entering the first time in the water, you will be required to duchen.

The capacity in the water is controlled.

We have created a program that includes the most suitable activities for children, teenagers, and adults (primarily outdoors). Some activities may require booking in advance. 

There will be no contact activities available during the entertainment activities and under the supervision of the entertainers.

The use of masks is compulsory for children over 3 years old.

In accordance with current legislation, the use of face masks will be as specified by the health authorities at all times. It is compulsory, in open air spaces and any enclosed space, whenever it is not possible to maintain an interpersonal safety distance of at least 1.5 metres. They must bring their own masks. In case you need one, please contact the reception.