Reduced capacity in common areas and leisure areas (subject to the recommendations of the health authorities at all times). Unnecessary decorative elements will be removed in rooms (mainly stationery). Protective equipment for hotel staff, washing of bed and bath linen at temperatures above 60ºC.

Buffet and snack service will continue to be available, although in some areas it will be more assisted by kitchen and restaurant staff. There will continue to be 2 shifts of meals (lunch and dinner). The Lobby Bar and Pool Bar areas, will provide their service as usual, it will be necessary to respect the distance between guests and the arrangement of tables in each area will be redistributed respecting the distance of 1.5 meters.

All Inclusive Service: breakfast, lunch, dinner*, snack and selection of drinks for this regime, entertainment activities and nightlife. Respecting the measures described above.

Themed restaurants: They have the same restaurant assigned for breakfast, lunch and dinner service.

At the entrance of the buffet area it is mandatory to wear a mask, you must bring your own mask.

Please be informed that following the recommendations of our health and safety advisors we have removed gloves as mandatory protective equipment in our buffet.

Specialists have indicated that the safest method is frequent disinfection with hydroalcoholic gel, which is mandatory whenever food is to be served from our buffet or come into contact with any surface that is in frequent contact.

At Barceló Hotel Group we are highly committed to sustainability, so we prefer not to generate plastic waste if it is not strictly necessary.

In any case, if you wish, you may continue to wear the gloves on a voluntary basis.

They will be operational by reducing gauges and following the compulsory measures and recommendations of the health authorities at all times.

The use of the masks will be marked by the health authorities at all times. Nowadays, the use of masks is compulsory, in open air spaces and any enclosed space, whenever it is not possible to maintain an interpersonal safety distance of at least 1.5 metres. You must bring your own masks.

There will be no time restrictions or shifts for use. They will be open as in previous years, there will be a space of at least 1.5 meters between groups of hammocks. We will continue with our hammock service, to ensure their proper use, as we have always communicated is not allowed to book them.

We have worked on a programme that includes the most suitable activities for children, teenagers and adults (they take place mainly outdoors). It may be necessary to register for some of them beforehand. The night-time leisure activities are mainly in outdoor spaces.

During the entertainment activities and under the supervision of the entertainers there will be no contact activities.

The health and safety measures being implemented are as follows:

1- Social distancing :

- Social distancing means that the capacity of the beach area must be reduced. Sun loungers must be separated by a minimum of 2 metres.

- The lifeguards will ensure that the deckchairs are not moved or placed together, and that they remain in the position in which they were originally placed.

- Sun loungers must not be used without a towel being placed between the guest and the sun lounger.

2- Disinfection of the equipment :

- Every day, at the end of the day, all sun loungers should be disinfected. Particular attention should be paid to contact points (e.g. the legs of the deck chairs do not require such thorough disinfection). To disinfect, a solution of sodium hypochlorite at 1,000 ppm, or other approved disinfectant, is applied with a cloth, Karcher or nebuliser.

- During the day, every so often and whenever possible, a beach worker will clean and disinfect the contact surfaces (deckchair armrests, showers, push buttons, etc.) when he/she sees that the deckchairs are unoccupied (e.g. at lunchtime...).

- The cleaning and disinfection of the ground and the beach area will be carried out according to the usual procedures and with the same frequency as usual (normally daily).