3. Personal data protection
In order to provide the services offered through www.barcelo.com, as well as a selection of personalized products and services, improve the business relationship and manage requests made by our customers, the BARCELÓ HOTEL GROUP will process its customers’ personal data in an automated manner and for the purposes specified below. BARCELÓ HOTEL GROUP guarantees that such files are its full responsibility and are found duly declared and registered in the General Registry of the Data Protection Agency, the database of which can be found at the following web address: www.agpd.es
BARCELÓ HOTEL GROUP hereby notifies customers that they can exercise their rights of access, rectification, cancellation and opposition directly through the website (in the my Barceló section) or by writing to the processing manager and the owner of the files in which the customer’s personal data are stored: Customer Services, BARCELÓ GESTIÓN HOTELERA S.L. (Subject: Data Protection) – Calle José Rover Motta, 27 – Palma de Mallorca – 07006 – Spain.
BARCELÓ HOTEL GROUP informs customers of the purposes for which it will use the personal data collected on this website:
3.1.) Customer Registration Forms
On completing their my Barceló program application, each owner accepts and authorizes BARCELÓ HOTEL GROUP to use and process the personal data provided and generated through use of the program, for the purposes of the service, as well as to offer a selection of personalized products and services and improve our business relationship with our customers. In this regard, BARCELÓ HOTEL GROUP informs that for the proper operation of the program, your personal data shall be handled by BARCELÓ GESTIÓN HOTELERA S.L. and transferred to companies affiliated with Barceló, their handling and transfer being authorized for the aforementioned purposes.
Additionally, my Barceló users are hereby informed that their personal data may be transferred to companies involved in the management of the program, regardless of the country in which said companies may be found. Data may be transferred internationally, for the sole purpose of managing the program. For this reason, and according to that established by Organic Law 15/1999 of December 13 regarding Personal Data Protection (LPD), a personal data file has been created in which the necessary data are collected for the operation of the program.
BARCELÓ HOTEL GROUP guarantees that appropriate measures will be adopted to ensure the confidential processing of said data, and that if you disagree with the processing or transfer of your personal data, you can write to the BARCELÓ GESTIÓN HOTELERA S.L. Customer Services Department, responsible for processing and managing the files, at Calle José Rover Motta no. 27, 07006, Palma de Mallorca, Spain, where you can also exercise your right to access, rectify, cancel, and oppose this data.
3.2.) Online Reservations
When completing the Online Bookings form, every customer accepts and authorizes BARCELÓ HOTEL GROUP to use and process the personal data provided in an automated manner, for the purpose of making the requested booking and implementing a personalized selection of products and services and improving the business relationship with our customers, as well as transferring said data to Barceló Group companies and affiliates for the aforementioned purposes.
Additionally, customers who make a reservation are advised that their personal data and the reservation will be transferred to the companies that must intervene in the management of the reservation and/or trip and to the destination hotel, regardless of the country in which said companies may be located, and international transfers of data may occur, with the sole purpose of managing the reservation and guaranteeing its completion.
3.3.) Job Form
When completing the Job Application, each individual accepts and authorizes BARCELÓ HOTEL GROUP to use and automatically process the personal data and information provided so that they are included in our staff selection database and can be entered for staff selection procedures for the various BARCELÓ GROUP hotels and companies, as well as to transfer such information to BARCELÓ GROUP companies and affiliates for the exclusive purpose of staff selection.
BARCELÓ HOTEL GROUP notifies customers that they may exercise its rights of access, rectification, cancellation and contestation by writing to the responsible person of the treatment and owner of the files, where their personal data is stored: Data Protection Committee (Subject: Data Protection) Calle José Rover Motta, 27 Palma de Mallorca – 07006 – Spain
3.4.) Registration of Offers and Promotions distribution list
BARCELÓ HOTEL GROUP hereby informs you that your e-mail address will be entered in an automated file (distribution list) to provide you with information about our news and offers by email. Log in to my Barceló and change your personal data if you no longer wish to receive news and offers by email.