Barceló Royal Beach Hotel Interiors

Barceló Royal Beach

Texto: 41953 Modern hotel in the heart of Sunny Beach, with an attractive set of swimming pools. Ideal for families or couples. AL Sunny Beach. Black Sea | 8240 Sofía, Bulgaria
+35 95 542 0400 +35 955420 411
Barceló Royal Beach Texto: 41953 4 out of 5 based on 905 ratings. 905 user reviews.
Barceló Royal Beach reviewed by Роман Х on . Not so good as described. We arrived and got a room in section F wich is closer to the back exit of the hotel,when i've asked the lobby stuff to get some room closer to the lobby and the dinning room because i have some knee... Rating: 3
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Barceló Royal Beach

AL Sunny Beach. Black Sea   8240 Sofía, Bulgaria  


Places of Interest

28.3 km Burgas Airport

8 km Nessebar Ethnographic Museum

156 km Cavarna Golf Course

82 km Ropotamo Reserve

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Royal Beach

4.0/5 Round Indicators
| 910 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

440

Very good

28% Complete

262

Average

11% Complete

109

Poor

6% Complete

60

Very poor

4% Complete

39

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    sharoneddie15 Maidstone, United Kingdom. 05/22/2017 Couples

    “A la carte”

    Just had the best a la carte meal from a hotel. It was divine, thank you barcelo royal beach. The good was lovely best I have had for a long time. Salad then cream cheese and caviar the pastry melted in your mouth. Steak!! I haven't eaten for a long time was succulent x

    BarceloPremium, PA GM at Barcelo Royal Beach, responded to this review
     Dear Sharoneddie15, Thank you very much for your most positive comments. The whole team of Barcelo Royal Beach is striving to offer the best services to its clients and we highly appreciate your feedback. We hope that you will totally enjoy your vacation in Barcelo Royal Beach and you will bring back home some wonderful memories. Kind regards, Barcelo Royal Beach Team

    Round Indicators
    Ellie M Biggleswade, United Kingdom. 04/21/2017 Couples

    “A load of rubbish!”

    I booked this for myself and my partner - it being our first holiday together. Overall I was appalled by the hotel. The service from the bellboy was the nicest thing out of the whole thing. The room pictured on the website is not what we got even though I booked the room which was described with the picture. The pool was cold - thanks for heating it! (not) Shower was poor - would have been better off tipping a glass of water over my head. The set up of the room was strange. The TV was to the side of the bed....I loved lying on my side to watch the TV - really comfy! Our sheets were not changed once in the 11 days we were there, just kind of made to some degree. The towels given at the pool were ruined with holes. We didn't have any food but I heard it wasn't great. The only thing I appreciated was reception printed our Tickets for our flight home. ( which was 6 hours delayed, it was a cherry on top for a horrible holiday) I would find somewhere else :)

    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
     Dear Mrs. Ellie M, At first places we would like to thank you about the positive comments that you have shared with us in relation to the services of the Reception's staff of Barcelo Royal Beach. In relation to the pool's temperature please note that the complex has three outdoor pools that are not heated as well as one heated indoor pool where the temperature is maintained at 28 degrees so our guests could choose the ones that suit best to their needs. In respect to the set up and the cleaning of the room could you please provide us with some more data over the period of your stay and the unit rented as the details mentioned by you are not corresponding to the practices and the standards of Barcelo Royal Beach and we would like to check them more thoroughly. Foodwise, in 2017 the complex will have a second Buffet with an increased variety of the dishes so we could increase the satisfaction and the comfort of our clients. Finally, the opinion of each and every client is of high importance for our team so please do not hesitate to share with us any additional information regarding your visit. Thus we could take into consideration your suggestions in the most effective way. Kind regards, The Management

    Round Indicators
    Роман Х 02/12/2017 Couples

    “Not so good as described.”

    We arrived and got a room in section F wich is closer to the back exit of the hotel,when i've asked the lobby stuff to get some room closer to the lobby and the dinning room because i have some knee problems and can't walk a lot i was refused by the reason that the hetol is full and there is no empty rooms. But it wasnt full even by half! So every time that we needed to get to the lobby or the dinning room it took us more that 5 minutes to get there. But the worst thing was that in the shower room there was a MOLD on the wall and when i told to the stuff about the they even didin't understood me what i've ment. And of course no one didn't do anything about it for 4 days than we stayed in the hotel.So it was really dissappoing stay in that hotel i was really excited stay theret. Probaply i'll never stay there anymore.

    BarceloPremium, Manager at Barcelo Royal Beach, responded to this review
     Dear Romah X, We are very glad that you took the time to leave your comments about your holidays with us. First of all we would like to apologize for the unit assigned, keep in mind that the complex is quite big and during peak periods we need to assign rooms from one wing to the other. Regarding the availability may we say that from mid June to almost end of September we are fully booked, hence if you could give us more details about the dates you stayed with us we can check if there were empty rooms nearby the main block or not. Also we would like to apologize for the mod in your shower, again if you can give us further details we will be able to check what could have happened after you reported to our front office team. Finally and again, we would like to apologize for the non covered expectations and we would like to highlight that our only aim is to provide the best holidays as possible to all our guests, sorry not to being able to cover yours. Yours sincerely,

    Round Indicators
    alis0nc96 Armacao de Pera, Portugal. 01/04/2017 Couples

    “Amazing”

    First holiday away as a couple and can definitely say we will be back. Stayed here in June 2016 for two weeks (sorry about the delay on the review but after reading some bad reviews I felt I should share our experience). The hotel impressed us from day one. Very clean and well maintained. Maids where always so friendly. The location is brilliant as it's far enough away from the busier part of Bulgaria but also walking distance away if you wished to go there. Both me and my partner are very fussy eaters but the butffet style restaurant was brilliant, there was so many different food choices to choose from and it changed every night. The hotel also provides allergy information on each dish which was brilliant as I have a nut allergy and I was then more confidant in trying new foods (p.s you've got to try shark). The only things I would recommend would be more staff available at dinner to take drink orders in better time and for more tables to be provided at breakfast as it got busier on our second week. There is lots to do in this area, the hotels spa is also brilliant and staff there where so nice. Overall a great holiday with no complaints! Will definitely be returning soon:)

    BarceloPremium, Manager at Barcelo Royal Beach, responded to this review
     Dear alis0nc96, We are extremelly happy to hear that you enjoyed your holidays with us. We would like to inform you that from 2017 we will count on a new restaurant which we believe will improve our gastronomical offer. Thank you very much for such nice words about the food and staff, also we take note about your comments regarding the lack of staff during peak hours in the restaurant, we will try our best to solve it. We hope to host you soon again in Barcelo Royal Beach. Yours sincerely,

    Round Indicators
    Edwin S 12/30/2016 Family

    “Summerholiday”

    Very nice accomodation, located close to the beach and boulevard. Beautiful pool at the hotel and very good service. Especially the staff of the hotel is very helpfull and makes your stay special. The a la card restaurant has an excellent service and makes sure the food is of good quality and helps the customers with their special requests. The reception was very helpful whenever we had questions. The hotel is clean and tidy and looks really good. Our children (8 and 10 year) had a great holiday and look forward to next year.

    EVALUATION

    Round Indicators

    • may 22 2017
    • Maidstone, United Kingdom
    • Couples

    sharoneddie15

    “A la carte”


    Just had the best a la carte meal from a hotel. It was divine, thank you barcelo royal beach. The good was lovely best I have had for a long time. Salad then cream cheese and caviar the pastry melted in your mouth. Steak!! I haven't eaten for a long time was succulent x


    BarceloPremium, PA GM at Barcelo Royal Beach, responded to this review
    Dear Sharoneddie15, Thank you very much for your most positive comments. The whole team of Barcelo Royal Beach is striving to offer the best services to its clients and we highly appreciate your feedback. We hope that you will totally enjoy your vacation in Barcelo Royal Beach and you will bring back home some wonderful memories. Kind regards, Barcelo Royal Beach Team

    EVALUATION

    Round Indicators

    • april 21 2017
    • Biggleswade, United Kingdom
    • Couples

    Ellie M

    “A load of rubbish!”


    I booked this for myself and my partner - it being our first holiday together. Overall I was appalled by the hotel. The service from the bellboy was the nicest thing out of the whole thing. The room pictured on the website is not what we got even though I booked the room which was described with the picture. The pool was cold - thanks for heating it! (not) Shower was poor - would have been better off tipping a glass of water over my head. The set up of the room was strange. The TV was to the side of the bed....I loved lying on my side to watch the TV - really comfy! Our sheets were not changed once in the 11 days we were there, just kind of made to some degree. The towels given at the pool were ruined with holes. We didn't have any food but I heard it wasn't great. The only thing I appreciated was reception printed our Tickets for our flight home. ( which was 6 hours delayed, it was a cherry on top for a horrible holiday) I would find somewhere else :)


    BarceloPremium, PAGM at Barcelo Royal Beach, responded to this review
    Dear Mrs. Ellie M, At first places we would like to thank you about the positive comments that you have shared with us in relation to the services of the Reception's staff of Barcelo Royal Beach. In relation to the pool's temperature please note that the complex has three outdoor pools that are not heated as well as one heated indoor pool where the temperature is maintained at 28 degrees so our guests could choose the ones that suit best to their needs. In respect to the set up and the cleaning of the room could you please provide us with some more data over the period of your stay and the unit rented as the details mentioned by you are not corresponding to the practices and the standards of Barcelo Royal Beach and we would like to check them more thoroughly. Foodwise, in 2017 the complex will have a second Buffet with an increased variety of the dishes so we could increase the satisfaction and the comfort of our clients. Finally, the opinion of each and every client is of high importance for our team so please do not hesitate to share with us any additional information regarding your visit. Thus we could take into consideration your suggestions in the most effective way. Kind regards, The Management

    EVALUATION

    Round Indicators

    • february 12 2017
    • Couples

    Роман Х

    “Not so good as described.”


    We arrived and got a room in section F wich is closer to the back exit of the hotel,when i've asked the lobby stuff to get some room closer to the lobby and the dinning room because i have some knee problems and can't walk a lot i was refused by the reason that the hetol is full and there is no empty rooms. But it wasnt full even by half! So every time that we needed to get to the lobby or the dinning room it took us more that 5 minutes to get there. But the worst thing was that in the shower room there was a MOLD on the wall and when i told to the stuff about the they even didin't understood me what i've ment. And of course no one didn't do anything about it for 4 days than we stayed in the hotel.So it was really dissappoing stay in that hotel i was really excited stay theret. Probaply i'll never stay there anymore.


    BarceloPremium, Manager at Barcelo Royal Beach, responded to this review
    Dear Romah X, We are very glad that you took the time to leave your comments about your holidays with us. First of all we would like to apologize for the unit assigned, keep in mind that the complex is quite big and during peak periods we need to assign rooms from one wing to the other. Regarding the availability may we say that from mid June to almost end of September we are fully booked, hence if you could give us more details about the dates you stayed with us we can check if there were empty rooms nearby the main block or not. Also we would like to apologize for the mod in your shower, again if you can give us further details we will be able to check what could have happened after you reported to our front office team. Finally and again, we would like to apologize for the non covered expectations and we would like to highlight that our only aim is to provide the best holidays as possible to all our guests, sorry not to being able to cover yours. Yours sincerely,

    EVALUATION

    Round Indicators

    • january 4 2017
    • Armacao de Pera, Portugal
    • Couples

    alis0nc96

    “Amazing”


    First holiday away as a couple and can definitely say we will be back. Stayed here in June 2016 for two weeks (sorry about the delay on the review but after reading some bad reviews I felt I should share our experience). The hotel impressed us from day one. Very clean and well maintained. Maids where always so friendly. The location is brilliant as it's far enough away from the busier part of Bulgaria but also walking distance away if you wished to go there. Both me and my partner are very fussy eaters but the butffet style restaurant was brilliant, there was so many different food choices to choose from and it changed every night. The hotel also provides allergy information on each dish which was brilliant as I have a nut allergy and I was then more confidant in trying new foods (p.s you've got to try shark). The only things I would recommend would be more staff available at dinner to take drink orders in better time and for more tables to be provided at breakfast as it got busier on our second week. There is lots to do in this area, the hotels spa is also brilliant and staff there where so nice. Overall a great holiday with no complaints! Will definitely be returning soon:)


    BarceloPremium, Manager at Barcelo Royal Beach, responded to this review
    Dear alis0nc96, We are extremelly happy to hear that you enjoyed your holidays with us. We would like to inform you that from 2017 we will count on a new restaurant which we believe will improve our gastronomical offer. Thank you very much for such nice words about the food and staff, also we take note about your comments regarding the lack of staff during peak hours in the restaurant, we will try our best to solve it. We hope to host you soon again in Barcelo Royal Beach. Yours sincerely,

    EVALUATION

    Round Indicators

    • december 30 2016
    • Family

    Edwin S

    “Summerholiday”


    Very nice accomodation, located close to the beach and boulevard. Beautiful pool at the hotel and very good service. Especially the staff of the hotel is very helpfull and makes your stay special. The a la card restaurant has an excellent service and makes sure the food is of good quality and helps the customers with their special requests. The reception was very helpful whenever we had questions. The hotel is clean and tidy and looks really good. Our children (8 and 10 year) had a great holiday and look forward to next year.


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