Barceló Tambor Beach  Hotel Beach

Barceló Tambor

Texto: 43469 Located right on Tambor beach, this all inclusive resort is surrounded by a unique natural setting. Playa Tambor, Puntarenas | 771-1150 | Tambor || Costa Rica
+506 2683 03 03 +506 2683 03 09
Barceló Tambor Texto: 43469 4 out of 5 based on 1784 ratings. 1784 user reviews.
Barceló Tambor reviewed by rojicha07 on . Seriously disappointing Last time I wrote a good review of this hotel on behalf of my parents. Now, I went with my girlfriend and we were terribly disappointed. As a My Barcelo Unique member,I have been to all Barcelo... Rating: 2
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Barceló Tambor

Playa Tambor, Puntarenas   771-1150   Tambor     Costa Rica  


Points of Interest

2 mi Tambor Airport

105 ft Tambor Beach

0.6 miles Los Delfines Golf Club

11 mi Curú National Park

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Barceló Tambor

4.0/5 Round Indicators
| 1784 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

46% Complete

837

Very good

26% Complete

477

Average

13% Complete

244

Poor

7% Complete

127

Very poor

5% Complete

99

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    Round Indicators
    rojicha07 San Jose, Costa Rica. 04/15/2018 Couples

    “Seriously disappointing”

    Last time I wrote a good review of this hotel on behalf of my parents. Now, I went with my girlfriend and we were terribly disappointed. As a My Barcelo Unique member,I have been to all Barcelo hotels here in Costa Rica and couldn't believe that they have this hotel so abandoned and so different from their others all inclusive properties. Here's a summary of our opinion: PROS: - The hotel grounds are beautiful and well kept - The beach area is nice (not the beach itself), although I wouldn't recommend swimming on the sea: lots of rocks - Service was good (except in the main restaurant), they tried their best within the lots of limitations that the hotel has - Entertainment and the disco was fun, but not the show, the show was terrible and the kid's show before it was even worse. That girl "Yendry" is no the best for the kids. - Beds were very comfy, as in all the Barcelo hotels That's about it, now let me talk about the negatives, but overall, this hotel shouldn't call itself "all inclusive" with so much limitations and restrictions: - Rooms are outdated and dirty, floor tiles need an urgent replacement and housekeepers should clean MUCH better the rooms. - Air conditioner in the room is OLD and LOUD, no much temperature control and it's very noisy - Illumination in the room is very poor, as well as in the bathroom. The terrace has no light, so it's unusable at night. - Wifi never worked in any place of the hotel. With every device we tried, we got "error trying to get an IP address". We couldn't even connect to the network. Year 2018 and this hotel still can't offer a usable wifi network, pathetic. - Check in and check out queues were unbearable: it took us around 1 hour to check in and 1 hour to check out, standing with that hot/humid weather. Extremely slow processes, unacceptable. At check out, while waiting all that time, my girlfriend tried to get a soda from the snack bar, but they wouldn't give it to her because it was past noon. Seriously, not even a coke while we waited? - Food was mediocre, very bad ingredients and very poor selection. Meats were dry and hard. Only 8 hot food choices in every meal time. Eggs at breakfast were awful. Snack bar is a joke and the ketchup was like flavored water. You can't even serve proper ketchup? - Probably the worst part was the drinks. Absolutely horrible cocktails and cheap/water downed liquors. I'm not a heavy drinker, so with 2 cocktails I'm usually done. Here I had more than 10 (for real) and didn't even fill a bit dizzy. There are no mojitos available, pinas coladas and margaritas were a weird premix they had ready in big jars. Oh, finally, you can't have shots served (well, you can, but you have to pay for them). - Drinks are given in carton or styrofoam glasses, very cheap looking and very bad for the environment (lots of trash). - At the main restaurant, when people leave, waiters don't care to clean the table and put new napkins/utensils for other people to eat, so sometimes you get the food and have nowhere to sit down. Also, waiters were rude and uninterested. If they are fed with the same food as the guests, I understand their "angriness". - They have a very cool games room, but you have to buy tokens for all of them. ¿What's the point then? ¿Isn't it "all inclusive"? - Bathrooms in the common areas also look old and were not very clean. Overall, it's very evident the efforts for offering the cheapest options in food and drinks, and that's annoying when you pay a not so cheap rate for an all inclusive vacation. The place gets extremely crowded, it's very popular with locals, and is a long and exhausting way to get there (the queues and times for the ferry specially). Its really not worth it, skip this hotel. There are MUCH BETTER all inclusive options for very similar rates, like the Riu, or even from the same Barcelo, like the Occidental Papagayo. It's crazy that the Pagayo also belongs to Barcelo and it's completely the opposite from this hotel, a true paradise and you can find sometimes even better rates for it than Tambor. If you are Costa Rican and find a rate around $50 pp/night (sometimes I have seen these prices), maybe you can give a try to this hotel. Despite all this negatives and the fact that it's very old, dirty, chaotic, mediocre and outdated, at that price you may have some fun. More than that, like us, that we paid $80 pp/night, you leave feeling that you wasted your money. If you are a tourist visiting Costa Rica, please, avoid this hotel. You will be seriously disappointed with the long trip to get there, with the no so nice beach and with the hotel's services, facilities and food/drinks. You will leave with a bad impression of our beautiful country. Please look for other options because I guarantee you will regret going there and probably will never visit Costa Rica again. Barcelo, please do something about this hotel. It doesn't represent your vision and quality standards. At least transform it into a non all inclusive (because it's really mediocre what you are giving there right now) and renew the room's floors. I won't be back and I'll make sure to recommend anyone I know to skip this hotel.
    Round Indicators
    Ciel-de-la-vigne Saint Louis, Missouri. 04/06/2018 Family

    “Wonderful All-Inclusive Resort on a Great Beach”

    After researching several all-inclusive properties in Costa Rica, I am so pleased that I chose the Barcelo - Tambor for our family vacation. The property is adjacent to Playa Tambor which is one of the most scenic beaches in Costa Rica. You will encounter all types of wildlife during your stay -- from several dozen iguanas to scarlet macaws. We spent at least half of our time on the beach and the other half at Barcelo's very spacious and clean pool. The rooms are very spacious, clean, and easy to access from either the pool or the beach. The cocktails from each of the bars were very tasty -- although varied in terms of alcohol content. The bartenders were very fast mixologists and always treated us well. All of our meals were delicious, especially for a buffet-style restaurant. The hotel and restaurant staff were extremely friendly and helpful, especially Genesis Reyes who helped us discover new food and fruits that we had never had before. Simply wonderful!!!

    Jonathan M, Revenue at Barcelo Tambor, responded to this review
     Dear Ciel-de-la-vigne: We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Andreanne4447 Alma, Canada. 04/03/2018 Couples

    “Barcelo Tambor in couple”

    I’m little bite sad aboutmy visit at Barcelo Tambor. A rude welcome from Heberth. Never explain how restaurant working for speciality orbuffet opening hour. He wants my credit card :( we had good welcome at the snack restaurant and the lobby bar. The room wast so c’ean. The day after yes because the cleanin girl did a good job. We had a lot dirty dry dished at the buffet. No so nice! I don’t know if i could recomand. Just be ready for that and you will be alright

    Jonathan M, Revenue at Barcelo Tambor, responded to this review
     Dear Andreanne4447; Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Tambor hotel. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    David C Heredia, Costa Rica. 04/02/2018 Family

    “Not a nice place to stay”

    Well, what can I say? When we arrived, nobody helped us getting our luggage. We were assigned a room which according to what we booked had ocean view. But the view wasn't the best. The The food? What can I say? what is variety? We stayed 4 nights and ate pretty much the same every day. We had to stay in line to find a table, then when they ran out of something, it would take ages for it to get restocked. The service? not much to say here either. The service personnel was not friendly. I even witnessed them making fun of people. The room?, well it was decent, the beds were not comfy. The door barely opened and the bathroom had many issues. In general, I am not visiting this place any time soon, there are better places around for the same price range.

    Jonathan M, Revenue at Barcelo Tambor, responded to this review
     Dear David; Although we sincerely regret reading that your stay at our Barceló Tambor fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Vivian M Laurel, New York, United States. 04/02/2018 Family

    “Wonderful Vacation again”

    We had a wonderful experience again. Even though we have not been there for a year, many of the staff remembered us from the previous year which made us feel extra welcome. The whole staff as always was great. We booked the waterfront rooms and they are well worth it. This year we brought our 20 something year old children and they had a great experience too. I have not seen my son play beach soccer in years. The food was better even than we remembered. We will continue to vacation here. We recommend the hotel for location, quality and value.

    Jonathan M, Revenue at Barcelo Tambor, responded to this review
     Dear Vivian; Thank you very much for sharing this great review of your recent stay at Barceló Tambor. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We thank you for your kind recommendation to Tripadvisor’s readers . We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • april 15 2018
    • San Jose, Costa Rica
    • Couples

    rojicha07

    “Seriously disappointing”


    Last time I wrote a good review of this hotel on behalf of my parents. Now, I went with my girlfriend and we were terribly disappointed. As a My Barcelo Unique member,I have been to all Barcelo hotels here in Costa Rica and couldn't believe that they have this hotel so abandoned and so different from their others all inclusive properties. Here's a summary of our opinion: PROS: - The hotel grounds are beautiful and well kept - The beach area is nice (not the beach itself), although I wouldn't recommend swimming on the sea: lots of rocks - Service was good (except in the main restaurant), they tried their best within the lots of limitations that the hotel has - Entertainment and the disco was fun, but not the show, the show was terrible and the kid's show before it was even worse. That girl "Yendry" is no the best for the kids. - Beds were very comfy, as in all the Barcelo hotels That's about it, now let me talk about the negatives, but overall, this hotel shouldn't call itself "all inclusive" with so much limitations and restrictions: - Rooms are outdated and dirty, floor tiles need an urgent replacement and housekeepers should clean MUCH better the rooms. - Air conditioner in the room is OLD and LOUD, no much temperature control and it's very noisy - Illumination in the room is very poor, as well as in the bathroom. The terrace has no light, so it's unusable at night. - Wifi never worked in any place of the hotel. With every device we tried, we got "error trying to get an IP address". We couldn't even connect to the network. Year 2018 and this hotel still can't offer a usable wifi network, pathetic. - Check in and check out queues were unbearable: it took us around 1 hour to check in and 1 hour to check out, standing with that hot/humid weather. Extremely slow processes, unacceptable. At check out, while waiting all that time, my girlfriend tried to get a soda from the snack bar, but they wouldn't give it to her because it was past noon. Seriously, not even a coke while we waited? - Food was mediocre, very bad ingredients and very poor selection. Meats were dry and hard. Only 8 hot food choices in every meal time. Eggs at breakfast were awful. Snack bar is a joke and the ketchup was like flavored water. You can't even serve proper ketchup? - Probably the worst part was the drinks. Absolutely horrible cocktails and cheap/water downed liquors. I'm not a heavy drinker, so with 2 cocktails I'm usually done. Here I had more than 10 (for real) and didn't even fill a bit dizzy. There are no mojitos available, pinas coladas and margaritas were a weird premix they had ready in big jars. Oh, finally, you can't have shots served (well, you can, but you have to pay for them). - Drinks are given in carton or styrofoam glasses, very cheap looking and very bad for the environment (lots of trash). - At the main restaurant, when people leave, waiters don't care to clean the table and put new napkins/utensils for other people to eat, so sometimes you get the food and have nowhere to sit down. Also, waiters were rude and uninterested. If they are fed with the same food as the guests, I understand their "angriness". - They have a very cool games room, but you have to buy tokens for all of them. ¿What's the point then? ¿Isn't it "all inclusive"? - Bathrooms in the common areas also look old and were not very clean. Overall, it's very evident the efforts for offering the cheapest options in food and drinks, and that's annoying when you pay a not so cheap rate for an all inclusive vacation. The place gets extremely crowded, it's very popular with locals, and is a long and exhausting way to get there (the queues and times for the ferry specially). Its really not worth it, skip this hotel. There are MUCH BETTER all inclusive options for very similar rates, like the Riu, or even from the same Barcelo, like the Occidental Papagayo. It's crazy that the Pagayo also belongs to Barcelo and it's completely the opposite from this hotel, a true paradise and you can find sometimes even better rates for it than Tambor. If you are Costa Rican and find a rate around $50 pp/night (sometimes I have seen these prices), maybe you can give a try to this hotel. Despite all this negatives and the fact that it's very old, dirty, chaotic, mediocre and outdated, at that price you may have some fun. More than that, like us, that we paid $80 pp/night, you leave feeling that you wasted your money. If you are a tourist visiting Costa Rica, please, avoid this hotel. You will be seriously disappointed with the long trip to get there, with the no so nice beach and with the hotel's services, facilities and food/drinks. You will leave with a bad impression of our beautiful country. Please look for other options because I guarantee you will regret going there and probably will never visit Costa Rica again. Barcelo, please do something about this hotel. It doesn't represent your vision and quality standards. At least transform it into a non all inclusive (because it's really mediocre what you are giving there right now) and renew the room's floors. I won't be back and I'll make sure to recommend anyone I know to skip this hotel.


    EVALUATION

    Round Indicators

    • april 6 2018
    • Saint Louis, Missouri
    • Family

    Ciel-de-la-vigne

    “Wonderful All-Inclusive Resort on a Great Beach”


    After researching several all-inclusive properties in Costa Rica, I am so pleased that I chose the Barcelo - Tambor for our family vacation. The property is adjacent to Playa Tambor which is one of the most scenic beaches in Costa Rica. You will encounter all types of wildlife during your stay -- from several dozen iguanas to scarlet macaws. We spent at least half of our time on the beach and the other half at Barcelo's very spacious and clean pool. The rooms are very spacious, clean, and easy to access from either the pool or the beach. The cocktails from each of the bars were very tasty -- although varied in terms of alcohol content. The bartenders were very fast mixologists and always treated us well. All of our meals were delicious, especially for a buffet-style restaurant. The hotel and restaurant staff were extremely friendly and helpful, especially Genesis Reyes who helped us discover new food and fruits that we had never had before. Simply wonderful!!!


    Jonathan M, Revenue at Barcelo Tambor, responded to this review
    Dear Ciel-de-la-vigne: We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • april 3 2018
    • Alma, Canada
    • Couples

    Andreanne4447

    “Barcelo Tambor in couple”


    I’m little bite sad aboutmy visit at Barcelo Tambor. A rude welcome from Heberth. Never explain how restaurant working for speciality orbuffet opening hour. He wants my credit card :( we had good welcome at the snack restaurant and the lobby bar. The room wast so c’ean. The day after yes because the cleanin girl did a good job. We had a lot dirty dry dished at the buffet. No so nice! I don’t know if i could recomand. Just be ready for that and you will be alright


    Jonathan M, Revenue at Barcelo Tambor, responded to this review
    Dear Andreanne4447; Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Tambor hotel. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • april 2 2018
    • Heredia, Costa Rica
    • Family

    David C

    “Not a nice place to stay”


    Well, what can I say? When we arrived, nobody helped us getting our luggage. We were assigned a room which according to what we booked had ocean view. But the view wasn't the best. The The food? What can I say? what is variety? We stayed 4 nights and ate pretty much the same every day. We had to stay in line to find a table, then when they ran out of something, it would take ages for it to get restocked. The service? not much to say here either. The service personnel was not friendly. I even witnessed them making fun of people. The room?, well it was decent, the beds were not comfy. The door barely opened and the bathroom had many issues. In general, I am not visiting this place any time soon, there are better places around for the same price range.


    Jonathan M, Revenue at Barcelo Tambor, responded to this review
    Dear David; Although we sincerely regret reading that your stay at our Barceló Tambor fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • april 2 2018
    • Laurel, New York, United States
    • Family

    Vivian M

    “Wonderful Vacation again”


    We had a wonderful experience again. Even though we have not been there for a year, many of the staff remembered us from the previous year which made us feel extra welcome. The whole staff as always was great. We booked the waterfront rooms and they are well worth it. This year we brought our 20 something year old children and they had a great experience too. I have not seen my son play beach soccer in years. The food was better even than we remembered. We will continue to vacation here. We recommend the hotel for location, quality and value.


    Jonathan M, Revenue at Barcelo Tambor, responded to this review
    Dear Vivian; Thank you very much for sharing this great review of your recent stay at Barceló Tambor. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We thank you for your kind recommendation to Tripadvisor’s readers . We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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