Barceló Tambor Beach  Hotel Beach

Barceló Tambor

Texto: 43469 Located right on Tambor beach, this all inclusive resort is surrounded by a unique natural setting. Playa Tambor, Puntarenas | Postal code: 771-1150 Tambor
+506 2683 03 03 +506 2683 03 09
Barceló Tambor Texto: 43469 4 out of 5 based on 1327 ratings. 1327 user reviews.
Barceló Tambor reviewed by Carolyn R on . A Great Hotel Experience The hotel is 'everything included' so bar service and food are paid in the room price. beautiful grounds with flowers and the occasional iguana, good food with a lot of choices for special diets. The... Rating: 5
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Barceló Tambor

Playa Tambor, Puntarenas   Postal code: 771-1150 Tambor  


Points of Interest

2 mi Tambor Airport

105 ft Playa Tambor

0.6 miles Los Delfines Golf Club

11 mi Curú National Park

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Barceló Tambor

4.0/5 Round Indicators
| 1328 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

646

Very good

26% Complete

351

Average

13% Complete

178

Poor

6% Complete

87

Very poor

4% Complete

66

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    Round Indicators
    Carolyn R Province of San Jose, Costa Rica. 07/15/2017 Family

    “A Great Hotel Experience”

    The hotel is 'everything included' so bar service and food are paid in the room price. beautiful grounds with flowers and the occasional iguana, good food with a lot of choices for special diets. The buffet tables had salads, main courses and a fresh fruit and dessert table for lunch and dinner. The breakfast buffet was anything and everything including; eggs, freshly prepared omelettes, meat, cheese, waffles and pancakes. They have a snack service in the bar at the pool and that runs through the evening.They have a first class Spa with hairdressers, a menu of massage choices, a small gym and pool. There is a larger gym, a Play House for Children with organized activities, large pools bordering the beach and activities for adults. There are side trips to various nearby islands, zip lining and an environmental project to save macaws and other endangered birds. There is a butterfly farm, horses and golf. You get to Tambor by ferry and it is a beautiful, 1 hour, boat ride with whales and diving sea birds .The drive from the ferry to the hotel gives you an experience of Costa Rican rural life. The evening offers a cute show for children and a warm up show, then dancers who do a great job- like a Las Vegas dance review. At 11 pm they open the disco. We enjoyed everything including the game room and the gift shop.

    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Estimada Carolyn R: We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló XXX hotel with us and Tripadvisor readers. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Ken S San Jose, Costa Rica. 07/13/2017 Family

    “It is OK but it is not high quality ”

    Hotel service is low. I had several issue while I was staying and front desk response and responsiveness made me want to never come back. Food is not special and sometimes it tasted like old fridge and refried. Drinks are prepared with the only interest that you don't ask for that drink again. I would not say this is a 5 stars hotel nor I will give it on my review

    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear Ken S: We first would like to thank you for choosing our Barceló Tambor for your holidays and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We are sorry to read that our buffet offer did not meet your expectations in terms of flavor, our professional Chefs strive to impress our guests with high standards and the possibility to savor the best of our local cuisine as well as a great selection of international delights. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Diego C Heredia, Costa Rica. 05/29/2017 Couples

    “Nice infrastructure, good service but nothing outstanding”

    Located close to the Tambor airport, make this hotel easy to reach, unfortunately the hotel do not have a pick-up service, so you need to talk with the people outside of the airport to find transportation to the hotel, the distance is short but the rate always is 6 dls, when you reach the hotel, you will see the gardens and infrastructure is well maintain, depending of the time that you arrive, you can be on the line for long time waiting to make the check-in, the rooms are comfortable, good bed, you will have a good resting, we stayed in a room with ocean view, the location was great, easy to access the beach and far from the noise of the discotheque, the rooms are clean mostly only what you can see, nothing in deep, we found an old plastic bottle under the bed, that is a clear message the cleaning is not in deep. The overall service is good, some places are short of personal, and makes you to line for long periods waiting for being attended, narrowing down the places, during the day you have the ¨Palenque¨ is a snack bar, the chef who prepare the Hamburgers and hot dogs, is quite nice, and the rest of the personal is helpful. By other hand the bar on the pool is impossible, most of the people sits there when the bar opens till almost night, that makes impossible for the rest of the clients to visit it, also all the place around the bar you will see a lot of drunk people, that makes the rest of the customer uncomfortable, mostly because there are many children’s around. The beach is nice, but definitely I recommend to visit the hotel in low season, you will have the beach for you, and try to visit it during the morning when the tide is low, otherwise will be dangerous because when the tide is high the level reach the highest level of the sand and this is all rocks. The main restaurant ¨El Tucan¨ is completely open, and sometimes are too many flys around you, the food is average, sometime the options are short but you can find definitely something to eat, but you need to be aware many people do not follow the right procedure to serve their own food and can contaminate the rest of the food. The service is good, they make a huge effort to serve the customers quick despite the huge amount of people. The best service that we found was on the ¨Cocobolo¨ bar, especially from Sergio, such a nice guy, this is the place to hang out in the night, I will recommend to avoid the liquors from the house, all of them are not from good quality, you need to pay for any other drink, they have available only one type of beer, is draft beer, that is OK, better if you request it ¨Michelada¨ with lemon and salt, is very good. From there you can see the shows, for us the dancers make a good effort, but you can see some movements are not coordinated, but most of the shows are entertained, the highest point is their costumes, was amazing. The worst point is the entertainer, was disrespectful, vulgar and boring. For every two night you can visit their special restaurants ¨Mijako¨ or ¨El Rancho¨, what is crazy to me is you must be on the customer service desk before 8 A.M and again make the line to make the reservation and that is the only way to do it. After the ¨Cocobolo¨ bar close, the restaurant became a kind of discotheque till 1 AM or 3 AM in the weekends. The Wi-Fi is not free, is expensive and the connection is terrible, also the speed of the internet, we tried from the lobby and was imposable to use, will be better if you buy a prepaid phone chip before go. In a personal opinion and like a recommendation to the hotel, they should rise the standards, many visitor have some inappropriate behaviors and this make looks bad to the hotel.

    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear Diego C: In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics . Thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We consider that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Raúl Arranz Director General Hotel Barceló Tambor

    Round Indicators
    dianelorraineb Athens, Georgia. 05/23/2017 Couples

    “Barcelo Tambor tropical retreat”

    If you are looking for a holiday retreat that still embodies the unspoiled beauty of Costa Rica, as well as low-key luxury and comfort with good service, try the Barcelo on Tambor Beach in Costa Rica on the Nicoya Peninsula. In comparison with mega-resorts that offer a huge variety of restaurants, amenities and activities, etc., this is a small resort but it boasts many features of the best of the Barcelo hotel/resort chain. We have stayed here many times in the last decade and every time we are nourished by the tranquil tropical gardens and flowers, the restful colonial style suites and rooms, the reasonably good food and service, the relatively small number of guests, and the secluded bay with some waves and beach almond trees providing shade. The resort was renovated in recent years and unfortunately some of the changes were disappointing: they removed the lovely tropical print bedspreads that made the rooms so "exotic"; all of the buildings were repainted in red with white trim while they used to each be different soft tropical shades, the seafood restaurant on the beach closed and a bland Japanese restaurant was opened, the little casino was closed and replaced with a children's game area, and part of the pool was modified to be a kiddy pool with fountain. Direct trails to a "Parque Naturelle" were closed too, cutting off one of the resort's unique features. Dining options are limited to the main buffet, the pool snack bar, the Japanese restaurant, and the beachfront El Rancho Steakhouse (by reservation if you stay several nights). Tambor is rather secluded, so don't look for shopping outside the hotel, or a town immediately outside the gate. Getting to Tambor requires flying to Liberia and then taking a long (interesting) drive plus the ferry across the Gulf; or flying to San Jose, driving a long way, or taking the regional Sansa Air hop to the little airstrip adjacent to the resort. This is an interesting resort as it attracts Americans and some Europeans, and also (mostly) Costa Ricans. The changes in recent years have been in the direction of making it a much more couples, and family- and children-focused resort. But we still love the gardens and the bird life. Every day around 4 pm you can set your watch to it: flocks of free, wild scarlet macaws fly into the large trees at the resort. There is a macaw breeding and release program adjacent to the resort and many of the birds one sees were bred and released from the facility. You can also see brown pelicans, roseate spoonbills, tiger herons, sanderlings, magnificent frigate birds, green parakeets, and bananaquits here. If you love bird life and tropical environments, and you are not looking for noisy nightlife and large crowds, sample the "pura vida" still available at Tambor.

    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear Dianelorraineb: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critic. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palate. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Yanil Z 05/23/2017 Family

    “Family celebration”

    We left home early in the morning to take the Ferry to Paquera, then drove to the hotel, to find a very beautiful place, very delicious food, nice snacks and great outdoor activities. I saw some of the bad reviews the hotel had, mostly related to the employees, I can honestly say they are all very friendly! The room was good, enough to accommodate a family of 4. Lots of things to do.

    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear Yanil Z: Thank you very much for sharing this great review of your recent stay at Barceló Tambor. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team work very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • july 15 2017
    • Province of San Jose, Costa Rica
    • Family

    Carolyn R

    “A Great Hotel Experience”


    The hotel is 'everything included' so bar service and food are paid in the room price. beautiful grounds with flowers and the occasional iguana, good food with a lot of choices for special diets. The buffet tables had salads, main courses and a fresh fruit and dessert table for lunch and dinner. The breakfast buffet was anything and everything including; eggs, freshly prepared omelettes, meat, cheese, waffles and pancakes. They have a snack service in the bar at the pool and that runs through the evening.They have a first class Spa with hairdressers, a menu of massage choices, a small gym and pool. There is a larger gym, a Play House for Children with organized activities, large pools bordering the beach and activities for adults. There are side trips to various nearby islands, zip lining and an environmental project to save macaws and other endangered birds. There is a butterfly farm, horses and golf. You get to Tambor by ferry and it is a beautiful, 1 hour, boat ride with whales and diving sea birds .The drive from the ferry to the hotel gives you an experience of Costa Rican rural life. The evening offers a cute show for children and a warm up show, then dancers who do a great job- like a Las Vegas dance review. At 11 pm they open the disco. We enjoyed everything including the game room and the gift shop.


    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
    Estimada Carolyn R: We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló XXX hotel with us and Tripadvisor readers. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • july 13 2017
    • San Jose, Costa Rica
    • Family

    Ken S

    “It is OK but it is not high quality ”


    Hotel service is low. I had several issue while I was staying and front desk response and responsiveness made me want to never come back. Food is not special and sometimes it tasted like old fridge and refried. Drinks are prepared with the only interest that you don't ask for that drink again. I would not say this is a 5 stars hotel nor I will give it on my review


    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
    Dear Ken S: We first would like to thank you for choosing our Barceló Tambor for your holidays and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We are sorry to read that our buffet offer did not meet your expectations in terms of flavor, our professional Chefs strive to impress our guests with high standards and the possibility to savor the best of our local cuisine as well as a great selection of international delights. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • may 29 2017
    • Heredia, Costa Rica
    • Couples

    Diego C

    “Nice infrastructure, good service but nothing outstanding”


    Located close to the Tambor airport, make this hotel easy to reach, unfortunately the hotel do not have a pick-up service, so you need to talk with the people outside of the airport to find transportation to the hotel, the distance is short but the rate always is 6 dls, when you reach the hotel, you will see the gardens and infrastructure is well maintain, depending of the time that you arrive, you can be on the line for long time waiting to make the check-in, the rooms are comfortable, good bed, you will have a good resting, we stayed in a room with ocean view, the location was great, easy to access the beach and far from the noise of the discotheque, the rooms are clean mostly only what you can see, nothing in deep, we found an old plastic bottle under the bed, that is a clear message the cleaning is not in deep. The overall service is good, some places are short of personal, and makes you to line for long periods waiting for being attended, narrowing down the places, during the day you have the ¨Palenque¨ is a snack bar, the chef who prepare the Hamburgers and hot dogs, is quite nice, and the rest of the personal is helpful. By other hand the bar on the pool is impossible, most of the people sits there when the bar opens till almost night, that makes impossible for the rest of the clients to visit it, also all the place around the bar you will see a lot of drunk people, that makes the rest of the customer uncomfortable, mostly because there are many children’s around. The beach is nice, but definitely I recommend to visit the hotel in low season, you will have the beach for you, and try to visit it during the morning when the tide is low, otherwise will be dangerous because when the tide is high the level reach the highest level of the sand and this is all rocks. The main restaurant ¨El Tucan¨ is completely open, and sometimes are too many flys around you, the food is average, sometime the options are short but you can find definitely something to eat, but you need to be aware many people do not follow the right procedure to serve their own food and can contaminate the rest of the food. The service is good, they make a huge effort to serve the customers quick despite the huge amount of people. The best service that we found was on the ¨Cocobolo¨ bar, especially from Sergio, such a nice guy, this is the place to hang out in the night, I will recommend to avoid the liquors from the house, all of them are not from good quality, you need to pay for any other drink, they have available only one type of beer, is draft beer, that is OK, better if you request it ¨Michelada¨ with lemon and salt, is very good. From there you can see the shows, for us the dancers make a good effort, but you can see some movements are not coordinated, but most of the shows are entertained, the highest point is their costumes, was amazing. The worst point is the entertainer, was disrespectful, vulgar and boring. For every two night you can visit their special restaurants ¨Mijako¨ or ¨El Rancho¨, what is crazy to me is you must be on the customer service desk before 8 A.M and again make the line to make the reservation and that is the only way to do it. After the ¨Cocobolo¨ bar close, the restaurant became a kind of discotheque till 1 AM or 3 AM in the weekends. The Wi-Fi is not free, is expensive and the connection is terrible, also the speed of the internet, we tried from the lobby and was imposable to use, will be better if you buy a prepaid phone chip before go. In a personal opinion and like a recommendation to the hotel, they should rise the standards, many visitor have some inappropriate behaviors and this make looks bad to the hotel.


    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
    Dear Diego C: In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics . Thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We consider that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Raúl Arranz Director General Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • may 23 2017
    • Athens, Georgia
    • Couples

    dianelorraineb

    “Barcelo Tambor tropical retreat”


    If you are looking for a holiday retreat that still embodies the unspoiled beauty of Costa Rica, as well as low-key luxury and comfort with good service, try the Barcelo on Tambor Beach in Costa Rica on the Nicoya Peninsula. In comparison with mega-resorts that offer a huge variety of restaurants, amenities and activities, etc., this is a small resort but it boasts many features of the best of the Barcelo hotel/resort chain. We have stayed here many times in the last decade and every time we are nourished by the tranquil tropical gardens and flowers, the restful colonial style suites and rooms, the reasonably good food and service, the relatively small number of guests, and the secluded bay with some waves and beach almond trees providing shade. The resort was renovated in recent years and unfortunately some of the changes were disappointing: they removed the lovely tropical print bedspreads that made the rooms so "exotic"; all of the buildings were repainted in red with white trim while they used to each be different soft tropical shades, the seafood restaurant on the beach closed and a bland Japanese restaurant was opened, the little casino was closed and replaced with a children's game area, and part of the pool was modified to be a kiddy pool with fountain. Direct trails to a "Parque Naturelle" were closed too, cutting off one of the resort's unique features. Dining options are limited to the main buffet, the pool snack bar, the Japanese restaurant, and the beachfront El Rancho Steakhouse (by reservation if you stay several nights). Tambor is rather secluded, so don't look for shopping outside the hotel, or a town immediately outside the gate. Getting to Tambor requires flying to Liberia and then taking a long (interesting) drive plus the ferry across the Gulf; or flying to San Jose, driving a long way, or taking the regional Sansa Air hop to the little airstrip adjacent to the resort. This is an interesting resort as it attracts Americans and some Europeans, and also (mostly) Costa Ricans. The changes in recent years have been in the direction of making it a much more couples, and family- and children-focused resort. But we still love the gardens and the bird life. Every day around 4 pm you can set your watch to it: flocks of free, wild scarlet macaws fly into the large trees at the resort. There is a macaw breeding and release program adjacent to the resort and many of the birds one sees were bred and released from the facility. You can also see brown pelicans, roseate spoonbills, tiger herons, sanderlings, magnificent frigate birds, green parakeets, and bananaquits here. If you love bird life and tropical environments, and you are not looking for noisy nightlife and large crowds, sample the "pura vida" still available at Tambor.


    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
     Dear Dianelorraineb: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critic. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palate. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    EVALUATION

    Round Indicators

    • may 23 2017
    • Family

    Yanil Z

    “Family celebration”


    We left home early in the morning to take the Ferry to Paquera, then drove to the hotel, to find a very beautiful place, very delicious food, nice snacks and great outdoor activities. I saw some of the bad reviews the hotel had, mostly related to the employees, I can honestly say they are all very friendly! The room was good, enough to accommodate a family of 4. Lots of things to do.


    Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review
    Dear Yanil Z: Thank you very much for sharing this great review of your recent stay at Barceló Tambor. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team work very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

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    ** At check-in, the hotel will request to see valid official documents to verify compliance with conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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