Aerial View of Barceló Hotel Punta Cana

Occidental Caribe

Texto: 9086 An all inclusive beachfront resort for the entire family in a magnificent setting that features swimming pools and tropical gardens. Carretera Macao, S/N, Playa Arena Gorda | 23301 | Punta Cana La Altagracia || República Dominicana
+1 809 476 7777 +1 809 412 2288
Occidental Caribe Texto: 9086 4 out of 5 based on 9938 ratings. 9938 user reviews.
Occidental Caribe reviewed by Stephen R on . Towel Gate ... not as advertised Pros: The hotel facade and pools/beach are quite nice. The beach is quite wavy, so don't expect to snorkel but the sand is nice. Cons: There are two classes of rooms. Prestige and sub-par. We... Rating: 2
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Occidental Caribe

Carretera Macao, S/N, Playa Arena Gorda   23301   Punta Cana La Altagracia     República Dominicana  


Points of Interest

18 mi Punta Cana International Airport

9 mi Macao Beach

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Caribe

4.0/5 Round Indicators
| 9963 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

39% Complete

3934

Very good

27% Complete

2787

Average

15% Complete

1533

Poor

8% Complete

883

Very poor

8% Complete

826

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    Round Indicators
    ramirezpedro1055 Bronx, New York. 04/23/2018 Couples

    “Amazing Place!!!”

    I love this place!!! The staff the food the scenery OUTSTANDING!!! DEFINITELY will be back with the whole family next time. Fabulous place too recommend to family friends lovers its for everyone!!! Two thumbs way up!!
    Round Indicators
    Nasir G Mississauga. 04/23/2018 Family

    “Nice and well organized resort”

    We went to Occidental Caribe as two couples and two kids. It is an old resort but recently has been renovated. So if you see bad reviews from past, maybe that it was before they renovated. The good things are everything is at walking distance. Though we booked at the peak season and resort was 100% full, still we didn't stand in line to get our food and drinks. That is because of the number of bars and food places this resort have. Rooms are not the greatest. They are mostly a bit small, but you would only sleep there, so it wasn't a big deal for us. Washrooms and the plumbing systems are a bit outdated. We called the plumber a couple of times to fix the toilet but they were quick in fixing it. Staff are extremely friendly, though most of them barely speak English. We used google translate a few times and it was fun. Among restaurants we loved the french one the most, followed by the Japanese. Dominican restaurant is also good, but food portions are very small. Our expectation of Italian restaurants are always high, but the one in this resort wasn't the greatest. It was mainly because of the limited menu items on their menu. But their stake was nice. This resort is just by the beach. We loved walking to the beach and as thought it was fully booked, there were plenty of benches available to relax. The pools are well maintained and drinks are great. If you have a kid, especially 4 year old and plus, this is the resort you should try.
    Round Indicators
    Heather L 04/23/2018 Family

    “Wedding at Occidental”

    I have to review this resort after the fabulous time we had. There was a group of 56 people, in age from 2 months to 72 years old. The majority of the group have been to many all inclusive resorts before, and for some it was their first time. We were a group of couples, families, and singles. All agreed that the resort was one of the best they had been to. There was never a problem getting a beach or pool chair and we did not go down early and save chairs. If you wanted shade, it was a bit more of an issue but there were many trees along the beach to get away from the sun. The beach is fantastic, very clean and kept up well. The resort was very clean, not only did our maid do a great job, but the public washrooms were cleaned well and often, even at busy times of the evening in the lobby or by the pool. The food in the buffet may not have been the very best that I have had at a resort, but there was always something that you liked, and their snack bar was very good--awesome fried chicken! The only complaint that anyone had was the noise in some of the rooms. The way the resort is shaped (which is awesome, as everything including the beach, is a short walk) makes it difficult to get away from the noise of the pool/entertainment areas, and some of the rooms (top floor ) the noise echoed into the next room. The best thing about this trip for me (I am the bride) was the wedding. It was perfect. It could not have gone more smoothly. They had everything timed out and organized so well. Griselda and Madeline (especially) made this day excoeptional. The food at the wedding venue was so good, and the wedding cake was exceptional. My father is very fussy about food, and agreed it was some of the best cake he had ever eaten. Would I recommend this resort? Absolutely....it is the first time in 14 years of going down south that we would actually consider going back to the same resort!!
    Round Indicators
    Rosanna P Edson. 04/22/2018

    “Pleasure ”

    We have not one thing to complain about our facility or our stay. Service was great, staff was great, food was great, weather was great, beach was outstanding. Entry into the country could of been faster. Lots of vacant beach chairs. Absolutely no need to run out early to reserve a chair. Good food variety at the buffet. We only tried one restaurant as I am not eating grains or starch and all menus at the restaurants featured these in their entres.

    Marcos C, Director General at Occidental Caribe, responded to this review
     Dear guest, Thank you for reviewing your recent stay at our Occidental Caribe. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you left. We are happy to read that you liked the staff, the food and all our services. In addition, we are pleased to know that all of our staff contributed to your well-being during your stay with us. The entire team works hard to ensure that we provide a high level of service and a warm and memorable experience. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Regards, Director Occidental Caribe.

    Round Indicators
    Tiffany R Kingston, Ontario, Canada. 04/21/2018 Couples

    “4th visit and honest review”

    I will write this review with my honest opinion and experience based on this visit and prior experience staying at this same resort. Just got back from week long visit, stayed April 13-20. Have stayed at this hotel 3 previous times all while operating as Barcelo Punta Cana. My husband and I got married at this resort in 2011 and then came back in 2012 and 2014. We have always had a special place in our heart for this hotel, however I feel if it it had not been for a last minute WestJet sale that we were able to get an ocean view room for under $2400 for the couple, I don’t know if I would rush back. I will keep this specific. Check in : our room was not ready when we arrived at 1:00 pm but to be expected, we came prepared with our swimsuits under our clothes and went to pool and got a few drinks, we were able to get our room around 5:00. Room : our room was 3409 and had an incredible view, it’s was spacious, beds were comfortable. Mini bar was not stocked everyday as it should have been but a quick phone call and they came with more water, pop and coffee. Only ran out of water once for 10 minutes and was in our last day, this was mid morning as we were getting ready to leave so perhaps could have been something to do with timing, we normally would have been out enjoying the sunshine. Pools : beautiful, both pools have been renovated and are beautiful and well kept, there did not appear to be a lot of people at the resort, always open loungers Beach : it’s Punta Cana and the beach is the best stretch in the area, beautiful white fine sand. The waves were quite large and made the ocean swimming fun yet difficult at times, but we have been here before so knew to expect angry oceans lol! Food : not the greatest....not the worst!!! We don’t typically go away for food and are not picky eaters, that being said by the 7 th day I was happy to be going home, the repetitiveness was killing me. If you go down to the beach grill by the party pool, you can get a beautiful table looking over the ocean, fresh omelets and fruits and coffee, the pizza is amazing and has always been a favourite, try the BBQ chicken pizza, i actually crave it when I go to this place, the main buffet was meh, nothing that I wanted seconds of but always found something to eat, the a la cartes were a bit of a let down, especially the Japanese, as I said I’ve been here 4 times and loved it previously but this time was soy sauce over kill and ballooned up from the sodium overkill Transfers to and from hotel : was quite surprised when we were the only ones dropped off here, previous vacations we would have gotten off bus with many other couples,this time it appeared that most were vacationing at the Majestic or Gran Bahia resorts, and the transfer back was a little rushed as our transfer was late I would not hesitate to go back again if the price was right, as I said we paid $2400/couple for an ocean view room, we always looks at this place when we are in search of going away and for the typical price of $1800/person for a basic room I don’t think the price is justified, there are so many beautiful new resorts in the area and I think for this hotel to continue to compete some updating and attention needs to go into this hotel, which I hope happens because I do think it’s a hidden gem.

    Marcos C, Director General at Occidental Caribe, responded to this review
     Dear Guest, Firstly we would like to thank you for choosing our Occidental Caribe hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you too for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Is a pleasure for us to read and we look forward to serving you again soon. Best Regards Director Occidental Caribe

    EVALUATION

    Round Indicators

    • april 23 2018
    • Bronx, New York
    • Couples

    ramirezpedro1055

    “Amazing Place!!!”


    I love this place!!! The staff the food the scenery OUTSTANDING!!! DEFINITELY will be back with the whole family next time. Fabulous place too recommend to family friends lovers its for everyone!!! Two thumbs way up!!


    EVALUATION

    Round Indicators

    • april 23 2018
    • Mississauga
    • Family

    Nasir G

    “Nice and well organized resort”


    We went to Occidental Caribe as two couples and two kids. It is an old resort but recently has been renovated. So if you see bad reviews from past, maybe that it was before they renovated. The good things are everything is at walking distance. Though we booked at the peak season and resort was 100% full, still we didn't stand in line to get our food and drinks. That is because of the number of bars and food places this resort have. Rooms are not the greatest. They are mostly a bit small, but you would only sleep there, so it wasn't a big deal for us. Washrooms and the plumbing systems are a bit outdated. We called the plumber a couple of times to fix the toilet but they were quick in fixing it. Staff are extremely friendly, though most of them barely speak English. We used google translate a few times and it was fun. Among restaurants we loved the french one the most, followed by the Japanese. Dominican restaurant is also good, but food portions are very small. Our expectation of Italian restaurants are always high, but the one in this resort wasn't the greatest. It was mainly because of the limited menu items on their menu. But their stake was nice. This resort is just by the beach. We loved walking to the beach and as thought it was fully booked, there were plenty of benches available to relax. The pools are well maintained and drinks are great. If you have a kid, especially 4 year old and plus, this is the resort you should try.


    EVALUATION

    Round Indicators

    • april 23 2018
    • Family

    Heather L

    “Wedding at Occidental”


    I have to review this resort after the fabulous time we had. There was a group of 56 people, in age from 2 months to 72 years old. The majority of the group have been to many all inclusive resorts before, and for some it was their first time. We were a group of couples, families, and singles. All agreed that the resort was one of the best they had been to. There was never a problem getting a beach or pool chair and we did not go down early and save chairs. If you wanted shade, it was a bit more of an issue but there were many trees along the beach to get away from the sun. The beach is fantastic, very clean and kept up well. The resort was very clean, not only did our maid do a great job, but the public washrooms were cleaned well and often, even at busy times of the evening in the lobby or by the pool. The food in the buffet may not have been the very best that I have had at a resort, but there was always something that you liked, and their snack bar was very good--awesome fried chicken! The only complaint that anyone had was the noise in some of the rooms. The way the resort is shaped (which is awesome, as everything including the beach, is a short walk) makes it difficult to get away from the noise of the pool/entertainment areas, and some of the rooms (top floor ) the noise echoed into the next room. The best thing about this trip for me (I am the bride) was the wedding. It was perfect. It could not have gone more smoothly. They had everything timed out and organized so well. Griselda and Madeline (especially) made this day excoeptional. The food at the wedding venue was so good, and the wedding cake was exceptional. My father is very fussy about food, and agreed it was some of the best cake he had ever eaten. Would I recommend this resort? Absolutely....it is the first time in 14 years of going down south that we would actually consider going back to the same resort!!


    EVALUATION

    Round Indicators

    • april 22 2018
    • Edson

    Rosanna P

    “Pleasure ”


    We have not one thing to complain about our facility or our stay. Service was great, staff was great, food was great, weather was great, beach was outstanding. Entry into the country could of been faster. Lots of vacant beach chairs. Absolutely no need to run out early to reserve a chair. Good food variety at the buffet. We only tried one restaurant as I am not eating grains or starch and all menus at the restaurants featured these in their entres.


    Marcos C, Director General at Occidental Caribe, responded to this review
    Dear guest, Thank you for reviewing your recent stay at our Occidental Caribe. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you left. We are happy to read that you liked the staff, the food and all our services. In addition, we are pleased to know that all of our staff contributed to your well-being during your stay with us. The entire team works hard to ensure that we provide a high level of service and a warm and memorable experience. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Regards, Director Occidental Caribe.

    EVALUATION

    Round Indicators

    • april 21 2018
    • Kingston, Ontario, Canada
    • Couples

    Tiffany R

    “4th visit and honest review”


    I will write this review with my honest opinion and experience based on this visit and prior experience staying at this same resort. Just got back from week long visit, stayed April 13-20. Have stayed at this hotel 3 previous times all while operating as Barcelo Punta Cana. My husband and I got married at this resort in 2011 and then came back in 2012 and 2014. We have always had a special place in our heart for this hotel, however I feel if it it had not been for a last minute WestJet sale that we were able to get an ocean view room for under $2400 for the couple, I don’t know if I would rush back. I will keep this specific. Check in : our room was not ready when we arrived at 1:00 pm but to be expected, we came prepared with our swimsuits under our clothes and went to pool and got a few drinks, we were able to get our room around 5:00. Room : our room was 3409 and had an incredible view, it’s was spacious, beds were comfortable. Mini bar was not stocked everyday as it should have been but a quick phone call and they came with more water, pop and coffee. Only ran out of water once for 10 minutes and was in our last day, this was mid morning as we were getting ready to leave so perhaps could have been something to do with timing, we normally would have been out enjoying the sunshine. Pools : beautiful, both pools have been renovated and are beautiful and well kept, there did not appear to be a lot of people at the resort, always open loungers Beach : it’s Punta Cana and the beach is the best stretch in the area, beautiful white fine sand. The waves were quite large and made the ocean swimming fun yet difficult at times, but we have been here before so knew to expect angry oceans lol! Food : not the greatest....not the worst!!! We don’t typically go away for food and are not picky eaters, that being said by the 7 th day I was happy to be going home, the repetitiveness was killing me. If you go down to the beach grill by the party pool, you can get a beautiful table looking over the ocean, fresh omelets and fruits and coffee, the pizza is amazing and has always been a favourite, try the BBQ chicken pizza, i actually crave it when I go to this place, the main buffet was meh, nothing that I wanted seconds of but always found something to eat, the a la cartes were a bit of a let down, especially the Japanese, as I said I’ve been here 4 times and loved it previously but this time was soy sauce over kill and ballooned up from the sodium overkill Transfers to and from hotel : was quite surprised when we were the only ones dropped off here, previous vacations we would have gotten off bus with many other couples,this time it appeared that most were vacationing at the Majestic or Gran Bahia resorts, and the transfer back was a little rushed as our transfer was late I would not hesitate to go back again if the price was right, as I said we paid $2400/couple for an ocean view room, we always looks at this place when we are in search of going away and for the typical price of $1800/person for a basic room I don’t think the price is justified, there are so many beautiful new resorts in the area and I think for this hotel to continue to compete some updating and attention needs to go into this hotel, which I hope happens because I do think it’s a hidden gem.


    Marcos C, Director General at Occidental Caribe, responded to this review
    Dear Guest, Firstly we would like to thank you for choosing our Occidental Caribe hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you too for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Is a pleasure for us to read and we look forward to serving you again soon. Best Regards Director Occidental Caribe

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