Hotel Beach  Occidental Grand Punta Cana Resort

Occidental Punta Cana

Texto: 37168 This large resort in Punta Cana brings together the best variety of water sports and entertainment options including the famous Mangú dance club. Avda. España, S/N. Playa El Cortecito 23301 Punta Cana La Altagracia. República Dominicana
809 221 8787 809 221 8790
Occidental Punta Cana Texto: 37168 4 out of 5 based on 777 ratings. 777 user reviews.
Occidental Punta Cana reviewed by pizza1818 on . HORRIBLE! HORRIBLE NIGHTMARE VACATION (Incase you don't read the whole thing the staff was so RUDE and so mean I would never send my worst enemy here , we never complain but this was a vacation from hell) We... Rating: 1
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Occidental Punta Cana

Avda. España, S/N. Playa El Cortecito 23301 Punta Cana La Altagracia. República Dominicana  


Points of Interest

15 mi Punta Cana International Airport

Right on the beach Beach

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Occidental Punta Cana

4.0/5 Round Indicators
| 775 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

378

Very good

24% Complete

188

Average

11% Complete

90

Poor

7% Complete

56

Very poor

8% Complete

64

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    Round Indicators
    HailsFamily Burlington, Canada. 04/24/2017 Couples

    “Beautiful Beach and good times!”

    My wife actually won this trip! We love to travel and had not yet visited The DR! The Occidental was a bigger resort than we are used to but we loved. Amazing food at our Ala Cartes, The staff at the lobby bar quickly became friends and we had lots of fun with them. Make sure to wander down past the hotel section to get a taste of the locals. All and all a great destination.
    Round Indicators
    Nalva S 04/23/2017

    “The best vacation with friends ”

    Wonderful hotel , everything it's very clean and the people are friendly and happy , delicious food . We enjoy the best entertainment, the team is amazing and friendly. I really want return this is a paradise and friends we are made here is unforgettable! Manuela Martinez "chocolate" is amazing with her dance and her crew is very professional people! And scobido, mariposa , diva , Alejandro, muñeca, Andry, 50 cent, roger.
    Round Indicators
    Waldo E 04/23/2017 Couples

    “Férias em punta cana ”

    Amazing place, wonderful people, the best service in punta cana, exelente food , very good staff , very clean place , I really recommend every one want to enjoy and relax , A lot attractions, a lot entertainment, beach water is amazing warming , the zumba team is amazing and choreographer is soo beautiful , I really want return to this place many times ! If you want a nice place to relax and enjoy and have a lot fun, you don't need searching any more! This is the place ! And chocolate (Manuela Martinez) is the best zumba instructor , very friendly person and dance lesson she is amazing , she have a natural ability to dance, she is fantastic ! Chocolate and all crew dance is very professional , me and my wife really enjoy and learn a lot choreography dance here ! And mariposa, scobido, Alejandro , muńeca , Andry , Roger, diva , grand papa , 50cent, Cuchy.
    Round Indicators
    Ckm777 Toronto, Canada. 04/22/2017 Family

    “Young family thumbs way up”

    My husband and I stayed here with our 9 month old son and 2.5 year old daughter. Not our first time at an all-inclusive nor in the DR. We are seasoned travellers (though not usually to all-inclusives) and live abroad with our kids from birth and have experienced many types of stays. At present, the resort has been purchased by Spanish resort conglomerate - the Barcelo Group. It is undergoing renovations to update the property, mostly within the residential buildings. The Occidental is situated on a beautiful property and the beach was perfect during our week long stay. One of the larger resorts we have been too. That means more people, more residential buildings and possibly more dining options. However the resort is so large that during this so called off-peak season we never felt crammed. Good we avoided the March Break/Spring Break crowds and went in April. However the risk may be for torrential downpours. I heard that the week prior and immediately after our stay it rained heavily so we were very lucky to have enjoyed the sun which is why we brought our kids (for some natural vitamin D). From who we met, there were many Canadians (Ontario, Quebec & the Maritimes), Americans, Russians and some local Dominicans. Every type of combo was inhabiting the space including some young families like us, senior folks, solo travellers, young couples, stripper types, bachelorettes, guys and girl groups to name a few. All super cool and friendly to us and our kids but to eat other and the staff I saw quite a bit of bad attitudes unfortunately. Many disgruntled guests who looked like they felt a little too entitled and who did not research online prior of the resort through other guest reviews. We arrived by bus around 11am but our told our room would not be ready until 3pm so our two luggages were tagged and we were given the receipt. The luggages are kept with the same bus group luggage with a security officer. We checked in at the front desk (3 staff). They do somewhat get swarmed when a busload arrives. We waited about 10 minutes to see one of them. A server came with a welcome cocktail. I would suggest just roaming the huge open air lobby or taking a walk by the first large pool for a couple minutes until the line dies down. The front desk staff I found were a bit more serious. They probably deal with jerks and unhappy travellers who just endured a long flight bus ride and probably just grew a thick skin. You will get your room key and bracelets. Kids under 4 don't get a bracelet. We purchased wifi here (that is supposed to work in the rooms and the lobby. Cuts out sometimes. Just log in again to reconnect) for $50 USD/5 consecutive days. We were told to meet the next day with our 'representative' regarding our check out time and for the bus back to the airport. Knowing how these reps work, we avoided wasting time talking to them and having them up sell services to us. We went to the store selling tours (just outside the front lobby entrance to the right which leads to a bunch of shops, ATMs etc). Look for the tour company (in our case Air Canada) which had a binder there outlining your flight, check out time and departure shuttle time. If you have questions about the resort I am sure you could go to this meeting and it would be helpful. Reception should also advise you to visit one of the two desks adjacent to them to make dinner reservations for the 5 a la carte restaurants. Sometimes the date/time you want for a specific restaurant is not available. Just go back another day or time and try again. You will receive a receipt indicating each of your reservations which you will need to produce at the restaurant on the night of your dinner. You can also meet with a staff member at the adjacent desks at any time in the day as well. Sometimes there are long lines because this is where the complaints go and also the restaurant reservations. Perhaps go early in the morning if you want any questions answered. The desk on the very left is for booking excursions only. Line up in the right one to avoid disappointment! While you are in a resort catering to the majority of English speakers, you are primarily in the DR. Learning some simple Spanish would help you greatly. Most staff speak English very well and will do their best to understand you and your needs if only you return the same. I saw an older gentleman berating front desk staff telling them to stop speaking Spanish because he did not understand them and did not appreciate that they were trash talking about him and his issue. No sir, it happens that this is their mother tongue and this was the quickest way to resolve your issue amongst each other. Another woman at the buffet asked a server for her morning coffee 'to go'. The server did not understand and just poured her more coffee while she looked perplexed at him. She asked him his name (perhaps to report him later). She should have further explained that she wanted to take her coffee out of the restaurant but she did not try. Likely the server did not know English slang. The way I saw some guests speak to the staff was embarrassing. Demanding 'I WANT KETCHUP! WHERE IS THE KETCHUP?!?!' or 'I'VE BEEN WAITING TO BE SERVED!!!'. You catch more bees with honey is all I am saying. We were put into Building 11 in Room 120 which was presently not renovated. We and our luggage were driven by golf cart from the lobby. It had one comfortable King bed, a sofa, tv, dresser and walled in balcony on the first floor looking out to the back at the next door resort (though fully treed in and quiet). Imagine clay Spanish tiles, blue Portuguese tiles and dark wooden furnishings with a touch of orange and white linen as the vibe. It was a bit crammed with all 4 of us on the bed the first night as no one wanted to sleep on the sofa. I knew they had the renovated units and asked at the adjacent desks in the lobby for a move and at 2pm they gave us keys to Building 25, Room 225. What a difference a newly renovated space is. It may change your perspective of your stay if you do stay here. We had high ceilings (only the 3rd floors and the ones in the 25 stacks have this) and a modern contemporary feel with grey rectangular tiles, a glass enclosure step in shower, rain shower head and spray shower with handle and hose, square sink, a scale, a King sized bed, 2 grey sofas, a mini fridge stocked with soft drinks and 2 bottles of large water, 2 white terry robes and balcony with screen door, a table and 2 chairs overlooking two of the large side pools and drying rack. Nice touches that we were so pleased with. Much easier to clean a small child or baby with a shower sprayer. We put the two sofas together to make one large crib for myself and the baby. Housekeeping gave us lots of clean sheet for this. Strong and working central air conditioning. No musty smell here like in the unrenovated room (though not even that bad). By the new elevators (good for strollers and children) there is also an ice machine. Building 25 is right next to the kids club, close to the kids pool and also has another 2 dipping pools in front of it, plus the beach, the open air beach buffet restaurant. There is a 'concierge' stationed on the main floor or each building. They are super friendly and knowledgeable but prepared for their spiel every morning as they have 'gifts' for you to lure you into purchasing a time share at the resort. Go if you want a free tshirt, hat or toy for your children! We were friendly with them even if we were adamant we were not going for their presentation. Another guest told me they were in building 11 facing the poolside on the first floor and they could hear the entertainment loud and clear every night starting 9:30pm. Move to building 12, 13, 22-26 or request another room facing the back if you have light sleeping guests who may be bothered. Though a large property, it was easy to use the nice sidewalks with our stroller and quick to get anywhere. Also ramps to all buildings even to the sand leading to the beach. It was nice that even a person in a wheelchair could go in the water. Though a stroller or wheelchair would need to be pulled backwards through the sand. The resort is located on a great stretch of beach. The water at present was clear blue with almost no seaweed and white sand. The beach/sand part is a long run in with many rows of chairs plus more sand before you reach the water. Lots of space for every one. There are no shades (unless you upgrade to the First Class service). We just dragged a chair under the shade of one of the plenty of tall palm trees. For less of a crowd, choose the very left of the beach when looking at the beach. The swimming area is cordoned off by rope and buoys. It doesn't reach out far like most resorts for safety. There are lifeguards and also security who look professional. I lost my black Havaiana flip flops (size 9 womens anyone find them on the left part of the beach??) and the security guard saw me with a backpack on and oddly digging around and asked what I was doing. He also noticed I did not have my bracelet on. I told him that I left it on my stroller because the plastic was cutting into my kids' skin when I was holding them. I understand these plastic type bracelets are cheap and waterproof but very uncomfortable. Hopefully Barcelo will update these to the rope type security ones that I see at some luxury resorts. On occasion a vendor selling trinkets, hats, sunglasses, cigars or photos with animals will appear. They are civil people who have licenses to sell there and if told 'no gracias' will not pester you. Feel free to negotiate if you want anything. We got a photo with a snake, monkey, cockatoo and parrot for the kids. Normally we would never buy them and especially at the exorbitant rate of $30 USD for a couple printed or on disc photos but they won't obviously allow you to take photos with your own camera. Worth it for the great memories. Pick up the photos at the store just to the right of the main lobby entrance. Other than this my daughter and I also went parasailing which we negotiated the stated rate down from $90 for 2 persons to $75 at the dive shop on the right of the beach plus $30 for a CD of our photos. Go at the 1pm time slot which is probably when it is the hottest therefore the discount. Luckily it was a bit overcast when we went so it worked out even better. You will take a fast boat to another boat where you will parasail from from one end of the beach to another. Very relaxing to be floating up there. Great view if heights don't terrify you. In the middle of the beach is where most of the animation, pumping music and games go on. Lots of good shower and foot showers when you step off the beach plus washrooms very close by. We were very impressed with the two buffet restaurants. The selection, quality and presentation is excellent for the value of the resort catering to so many tastes. It should please everyone. Plenty of fresh cut fruit. The main buffet for dinner one night attempted to be fancy with cut out cucumber and limes stuffed with ceviche but it wasn't popular though it was appealing. The ceviche needed more lime. Dominicans do not eat and gorge like this I expect! I felt a bit shameful for guests seeing so much waste. The main buffet offers breakfast, lunch and dinner and the beach buffet offers lunch and turns into the Seafood a la carte for dinner starting at 6:30pm. This was the perfect time to go with the kids because they expire around 8pm for the night. We only saw the beginning of one nights entertainment so I cannot comment. The snacks/bar by the pool across from Building 11 has a nice view overlooking the main huge pool if you like to people watch while you eat. Also a tv. It does have about 10 steps up so we had to lift the stroller and our baby up. A staff member will happily help you if you wish. Great tasting fried chicken here (though not made all the time). Best of all a help yourself soft serve ice cream area with vanilla or chocolate flavour in a cup or cone. The food and service is done very well to consider the majority of their North American and Russian guests who may be used to a certain level of quality, taste, atmosphere and style. The Mexican a la carte has an appetizer bar with delicious fish ceviche. The Steak resto offers huge slabs of meat. The Asian, Seafood and Italian restos to me were the least impressive in terms of offerings but still done well with many entrees to please all tastes. I really liked the little sundried tomato/olive breads at the Seafood restaurant. If you are a wine connoisseur avoid the house wine and buy a bottle of your choosing. Our daughter would be given the children's menu at the a la cartes and it was the same menu each time. There is a lot of coordination amidst the servers to please so many people and they do a wonderful job. There are only stairs - about 20 of them on a winding concrete staircase - to get up to the pizza snack bar, Mexican and Italian restaurants. One of the main reasons I chose the Occidental was due to the Kids Club. It is housed on its own large hut of a building with a fenced in huge playground with plastic climbing structures. Note the structures do get hot during the day from the beating sun and it is not a covered area. Be mindful of little bodies that could be scorched. The staff running the club are wonderful with kids. Esperanza is animated and will encourage families around the resort to visit the club, Genesis will love and sing to your kids and braid their hair. Cerna will keep order and ensure everyones safety and enjoyment. Clean, tidy and open air with fans. There is the all important ball pit, many toys, video games and a tv playing movies. Kids must be 4 and over to be left there without a parent/guardian. They have a popcorn machine that my daughter couldn't get enough of and also a glass case stocked with sweet desserts, bite sized sandwiches and cut fruit. Let the staff know if your child is on a strict diet otherwise they could be fed any of the above. My daughter did get a couple bug/mosquito bites on her ankle from around here so some repellent can be used. Considering the resort is heavily sprayed with insecticide, there were very little insects. We borrowed a plastic toy pail/shovel/rake from here for the beach. Nice that they let us take it out. Having more would be great so families won't need to pack them. Overall excellent resort for accommodating young families. All pools have a very shallow area, available highchairs in the restaurants and staff who seem overjoyed to be serving kids and everyone else too. Temper your expectations, do some research online, be courteous to all and be gracious. A smile goes a long way.
    Round Indicators
    Milly M 04/22/2017 Couples

    “Good for groups of friends, couples and families ”

    Great hotel with plenty to do for all. Activités on the beach by/in the pool and nightly show. The animation team kept you busy all day Luis, scoobydoo Andri and all the team were smiling and dancing all day. With a party atmosphere and time to relax when you want the hotel had it all. Food in the buffet was good but a little repetitive. If you didn't fancy the dinner there was always the 6-12 taco bar and a 6pm-6am pizza bar!! The Al a carte restaurant were good especially the Mexican. Wilton working all day in the pool bar and lobby reception at night kept the drink flowing for us

    EVALUATION

    Round Indicators

    • april 24 2017
    • Burlington, Canada
    • Couples

    HailsFamily

    “Beautiful Beach and good times!”


    My wife actually won this trip! We love to travel and had not yet visited The DR! The Occidental was a bigger resort than we are used to but we loved. Amazing food at our Ala Cartes, The staff at the lobby bar quickly became friends and we had lots of fun with them. Make sure to wander down past the hotel section to get a taste of the locals. All and all a great destination.


    EVALUATION

    Round Indicators

    • april 23 2017

    Nalva S

    “The best vacation with friends ”


    Wonderful hotel , everything it's very clean and the people are friendly and happy , delicious food . We enjoy the best entertainment, the team is amazing and friendly. I really want return this is a paradise and friends we are made here is unforgettable! Manuela Martinez "chocolate" is amazing with her dance and her crew is very professional people! And scobido, mariposa , diva , Alejandro, muñeca, Andry, 50 cent, roger.


    EVALUATION

    Round Indicators

    • april 23 2017
    • Couples

    Waldo E

    “Férias em punta cana ”


    Amazing place, wonderful people, the best service in punta cana, exelente food , very good staff , very clean place , I really recommend every one want to enjoy and relax , A lot attractions, a lot entertainment, beach water is amazing warming , the zumba team is amazing and choreographer is soo beautiful , I really want return to this place many times ! If you want a nice place to relax and enjoy and have a lot fun, you don't need searching any more! This is the place ! And chocolate (Manuela Martinez) is the best zumba instructor , very friendly person and dance lesson she is amazing , she have a natural ability to dance, she is fantastic ! Chocolate and all crew dance is very professional , me and my wife really enjoy and learn a lot choreography dance here ! And mariposa, scobido, Alejandro , muńeca , Andry , Roger, diva , grand papa , 50cent, Cuchy.


    EVALUATION

    Round Indicators

    • april 22 2017
    • Toronto, Canada
    • Family

    Ckm777

    “Young family thumbs way up”


    My husband and I stayed here with our 9 month old son and 2.5 year old daughter. Not our first time at an all-inclusive nor in the DR. We are seasoned travellers (though not usually to all-inclusives) and live abroad with our kids from birth and have experienced many types of stays. At present, the resort has been purchased by Spanish resort conglomerate - the Barcelo Group. It is undergoing renovations to update the property, mostly within the residential buildings. The Occidental is situated on a beautiful property and the beach was perfect during our week long stay. One of the larger resorts we have been too. That means more people, more residential buildings and possibly more dining options. However the resort is so large that during this so called off-peak season we never felt crammed. Good we avoided the March Break/Spring Break crowds and went in April. However the risk may be for torrential downpours. I heard that the week prior and immediately after our stay it rained heavily so we were very lucky to have enjoyed the sun which is why we brought our kids (for some natural vitamin D). From who we met, there were many Canadians (Ontario, Quebec & the Maritimes), Americans, Russians and some local Dominicans. Every type of combo was inhabiting the space including some young families like us, senior folks, solo travellers, young couples, stripper types, bachelorettes, guys and girl groups to name a few. All super cool and friendly to us and our kids but to eat other and the staff I saw quite a bit of bad attitudes unfortunately. Many disgruntled guests who looked like they felt a little too entitled and who did not research online prior of the resort through other guest reviews. We arrived by bus around 11am but our told our room would not be ready until 3pm so our two luggages were tagged and we were given the receipt. The luggages are kept with the same bus group luggage with a security officer. We checked in at the front desk (3 staff). They do somewhat get swarmed when a busload arrives. We waited about 10 minutes to see one of them. A server came with a welcome cocktail. I would suggest just roaming the huge open air lobby or taking a walk by the first large pool for a couple minutes until the line dies down. The front desk staff I found were a bit more serious. They probably deal with jerks and unhappy travellers who just endured a long flight bus ride and probably just grew a thick skin. You will get your room key and bracelets. Kids under 4 don't get a bracelet. We purchased wifi here (that is supposed to work in the rooms and the lobby. Cuts out sometimes. Just log in again to reconnect) for $50 USD/5 consecutive days. We were told to meet the next day with our 'representative' regarding our check out time and for the bus back to the airport. Knowing how these reps work, we avoided wasting time talking to them and having them up sell services to us. We went to the store selling tours (just outside the front lobby entrance to the right which leads to a bunch of shops, ATMs etc). Look for the tour company (in our case Air Canada) which had a binder there outlining your flight, check out time and departure shuttle time. If you have questions about the resort I am sure you could go to this meeting and it would be helpful. Reception should also advise you to visit one of the two desks adjacent to them to make dinner reservations for the 5 a la carte restaurants. Sometimes the date/time you want for a specific restaurant is not available. Just go back another day or time and try again. You will receive a receipt indicating each of your reservations which you will need to produce at the restaurant on the night of your dinner. You can also meet with a staff member at the adjacent desks at any time in the day as well. Sometimes there are long lines because this is where the complaints go and also the restaurant reservations. Perhaps go early in the morning if you want any questions answered. The desk on the very left is for booking excursions only. Line up in the right one to avoid disappointment! While you are in a resort catering to the majority of English speakers, you are primarily in the DR. Learning some simple Spanish would help you greatly. Most staff speak English very well and will do their best to understand you and your needs if only you return the same. I saw an older gentleman berating front desk staff telling them to stop speaking Spanish because he did not understand them and did not appreciate that they were trash talking about him and his issue. No sir, it happens that this is their mother tongue and this was the quickest way to resolve your issue amongst each other. Another woman at the buffet asked a server for her morning coffee 'to go'. The server did not understand and just poured her more coffee while she looked perplexed at him. She asked him his name (perhaps to report him later). She should have further explained that she wanted to take her coffee out of the restaurant but she did not try. Likely the server did not know English slang. The way I saw some guests speak to the staff was embarrassing. Demanding 'I WANT KETCHUP! WHERE IS THE KETCHUP?!?!' or 'I'VE BEEN WAITING TO BE SERVED!!!'. You catch more bees with honey is all I am saying. We were put into Building 11 in Room 120 which was presently not renovated. We and our luggage were driven by golf cart from the lobby. It had one comfortable King bed, a sofa, tv, dresser and walled in balcony on the first floor looking out to the back at the next door resort (though fully treed in and quiet). Imagine clay Spanish tiles, blue Portuguese tiles and dark wooden furnishings with a touch of orange and white linen as the vibe. It was a bit crammed with all 4 of us on the bed the first night as no one wanted to sleep on the sofa. I knew they had the renovated units and asked at the adjacent desks in the lobby for a move and at 2pm they gave us keys to Building 25, Room 225. What a difference a newly renovated space is. It may change your perspective of your stay if you do stay here. We had high ceilings (only the 3rd floors and the ones in the 25 stacks have this) and a modern contemporary feel with grey rectangular tiles, a glass enclosure step in shower, rain shower head and spray shower with handle and hose, square sink, a scale, a King sized bed, 2 grey sofas, a mini fridge stocked with soft drinks and 2 bottles of large water, 2 white terry robes and balcony with screen door, a table and 2 chairs overlooking two of the large side pools and drying rack. Nice touches that we were so pleased with. Much easier to clean a small child or baby with a shower sprayer. We put the two sofas together to make one large crib for myself and the baby. Housekeeping gave us lots of clean sheet for this. Strong and working central air conditioning. No musty smell here like in the unrenovated room (though not even that bad). By the new elevators (good for strollers and children) there is also an ice machine. Building 25 is right next to the kids club, close to the kids pool and also has another 2 dipping pools in front of it, plus the beach, the open air beach buffet restaurant. There is a 'concierge' stationed on the main floor or each building. They are super friendly and knowledgeable but prepared for their spiel every morning as they have 'gifts' for you to lure you into purchasing a time share at the resort. Go if you want a free tshirt, hat or toy for your children! We were friendly with them even if we were adamant we were not going for their presentation. Another guest told me they were in building 11 facing the poolside on the first floor and they could hear the entertainment loud and clear every night starting 9:30pm. Move to building 12, 13, 22-26 or request another room facing the back if you have light sleeping guests who may be bothered. Though a large property, it was easy to use the nice sidewalks with our stroller and quick to get anywhere. Also ramps to all buildings even to the sand leading to the beach. It was nice that even a person in a wheelchair could go in the water. Though a stroller or wheelchair would need to be pulled backwards through the sand. The resort is located on a great stretch of beach. The water at present was clear blue with almost no seaweed and white sand. The beach/sand part is a long run in with many rows of chairs plus more sand before you reach the water. Lots of space for every one. There are no shades (unless you upgrade to the First Class service). We just dragged a chair under the shade of one of the plenty of tall palm trees. For less of a crowd, choose the very left of the beach when looking at the beach. The swimming area is cordoned off by rope and buoys. It doesn't reach out far like most resorts for safety. There are lifeguards and also security who look professional. I lost my black Havaiana flip flops (size 9 womens anyone find them on the left part of the beach??) and the security guard saw me with a backpack on and oddly digging around and asked what I was doing. He also noticed I did not have my bracelet on. I told him that I left it on my stroller because the plastic was cutting into my kids' skin when I was holding them. I understand these plastic type bracelets are cheap and waterproof but very uncomfortable. Hopefully Barcelo will update these to the rope type security ones that I see at some luxury resorts. On occasion a vendor selling trinkets, hats, sunglasses, cigars or photos with animals will appear. They are civil people who have licenses to sell there and if told 'no gracias' will not pester you. Feel free to negotiate if you want anything. We got a photo with a snake, monkey, cockatoo and parrot for the kids. Normally we would never buy them and especially at the exorbitant rate of $30 USD for a couple printed or on disc photos but they won't obviously allow you to take photos with your own camera. Worth it for the great memories. Pick up the photos at the store just to the right of the main lobby entrance. Other than this my daughter and I also went parasailing which we negotiated the stated rate down from $90 for 2 persons to $75 at the dive shop on the right of the beach plus $30 for a CD of our photos. Go at the 1pm time slot which is probably when it is the hottest therefore the discount. Luckily it was a bit overcast when we went so it worked out even better. You will take a fast boat to another boat where you will parasail from from one end of the beach to another. Very relaxing to be floating up there. Great view if heights don't terrify you. In the middle of the beach is where most of the animation, pumping music and games go on. Lots of good shower and foot showers when you step off the beach plus washrooms very close by. We were very impressed with the two buffet restaurants. The selection, quality and presentation is excellent for the value of the resort catering to so many tastes. It should please everyone. Plenty of fresh cut fruit. The main buffet for dinner one night attempted to be fancy with cut out cucumber and limes stuffed with ceviche but it wasn't popular though it was appealing. The ceviche needed more lime. Dominicans do not eat and gorge like this I expect! I felt a bit shameful for guests seeing so much waste. The main buffet offers breakfast, lunch and dinner and the beach buffet offers lunch and turns into the Seafood a la carte for dinner starting at 6:30pm. This was the perfect time to go with the kids because they expire around 8pm for the night. We only saw the beginning of one nights entertainment so I cannot comment. The snacks/bar by the pool across from Building 11 has a nice view overlooking the main huge pool if you like to people watch while you eat. Also a tv. It does have about 10 steps up so we had to lift the stroller and our baby up. A staff member will happily help you if you wish. Great tasting fried chicken here (though not made all the time). Best of all a help yourself soft serve ice cream area with vanilla or chocolate flavour in a cup or cone. The food and service is done very well to consider the majority of their North American and Russian guests who may be used to a certain level of quality, taste, atmosphere and style. The Mexican a la carte has an appetizer bar with delicious fish ceviche. The Steak resto offers huge slabs of meat. The Asian, Seafood and Italian restos to me were the least impressive in terms of offerings but still done well with many entrees to please all tastes. I really liked the little sundried tomato/olive breads at the Seafood restaurant. If you are a wine connoisseur avoid the house wine and buy a bottle of your choosing. Our daughter would be given the children's menu at the a la cartes and it was the same menu each time. There is a lot of coordination amidst the servers to please so many people and they do a wonderful job. There are only stairs - about 20 of them on a winding concrete staircase - to get up to the pizza snack bar, Mexican and Italian restaurants. One of the main reasons I chose the Occidental was due to the Kids Club. It is housed on its own large hut of a building with a fenced in huge playground with plastic climbing structures. Note the structures do get hot during the day from the beating sun and it is not a covered area. Be mindful of little bodies that could be scorched. The staff running the club are wonderful with kids. Esperanza is animated and will encourage families around the resort to visit the club, Genesis will love and sing to your kids and braid their hair. Cerna will keep order and ensure everyones safety and enjoyment. Clean, tidy and open air with fans. There is the all important ball pit, many toys, video games and a tv playing movies. Kids must be 4 and over to be left there without a parent/guardian. They have a popcorn machine that my daughter couldn't get enough of and also a glass case stocked with sweet desserts, bite sized sandwiches and cut fruit. Let the staff know if your child is on a strict diet otherwise they could be fed any of the above. My daughter did get a couple bug/mosquito bites on her ankle from around here so some repellent can be used. Considering the resort is heavily sprayed with insecticide, there were very little insects. We borrowed a plastic toy pail/shovel/rake from here for the beach. Nice that they let us take it out. Having more would be great so families won't need to pack them. Overall excellent resort for accommodating young families. All pools have a very shallow area, available highchairs in the restaurants and staff who seem overjoyed to be serving kids and everyone else too. Temper your expectations, do some research online, be courteous to all and be gracious. A smile goes a long way.


    EVALUATION

    Round Indicators

    • april 22 2017
    • Couples

    Milly M

    “Good for groups of friends, couples and families ”


    Great hotel with plenty to do for all. Activités on the beach by/in the pool and nightly show. The animation team kept you busy all day Luis, scoobydoo Andri and all the team were smiling and dancing all day. With a party atmosphere and time to relax when you want the hotel had it all. Food in the buffet was good but a little repetitive. If you didn't fancy the dinner there was always the 6-12 taco bar and a 6pm-6am pizza bar!! The Al a carte restaurant were good especially the Mexican. Wilton working all day in the pool bar and lobby reception at night kept the drink flowing for us


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