Barceló Hotel Bar Terrace  Santo Domingo

Barceló Santo Domingo

Texto: 38625 Modern hotel in Santo Domingo that offers the best facilities for people traveling for business or pleasure. Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero 10203 Santo Domingo República Dominicana
+1 809 563 5000 +1 809 687 6576
Barceló Santo Domingo Texto: 38625 4 out of 5 based on 1534 ratings. 1534 user reviews.
Barceló Santo Domingo reviewed by HotFootedFoodie on . Decent hotel in a very convenient location The rooms are adequate an sleep quality is generally good, unless your room is on the side of the roadway dr drivers and life in general tend to be noisy. The hotel location is great though. The... Rating: 3
map

Barceló Santo Domingo

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero 10203 Santo Domingo República Dominicana  


Points of Interest

18 mi Santo Domingo Airport

3 mi National Theater

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.0/5 Round Indicators
| 1567 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

54% Complete

849

Very good

24% Complete

389

Average

10% Complete

157

Poor

6% Complete

96

Very poor

4% Complete

77

Filter by

Sort by

    Round Indicators
    delhaya Petion-Ville. 12/14/2017 Solo travel

    “My 2nd home!”

    Couldn't ask for a better treatment! As always amazing staff and top-notch services. If you're looking for a fantastic stay Barcelo is where you should be; Trust me, NO need to second-guess, just book and go!
    Round Indicators
    toulle006 McAllen, Texas. 12/05/2017 Family

    “weekend getaway”

    my overall experince was great. I really like the service very helpfull staff. my room was very clean. great location. I enjoy the pool and the food. front desk personel Ramon caro was very helpfull to me.

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear guest: First of all, we would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló Santo Domingo hotel. We are delighted to know that we were able to meet your expectations. We are delighted to read your comments praising our staff, since we strive daily to offer an attentive and personalized service to our customers. Our staff is very valuable, as it is exclusively customer oriented. Thanks again for this comforting review about your stay with us, we look forward to your next visit. Best regards Dora Polanco

    Round Indicators
    brunogameiro Mogi das Cruzes, SP. 11/26/2017 Business

    “Terrible”

    Everthing was wrong. Check in problem Breakfast Problem Check out problem A lot of noise outside my room Internet speed is a joke the staff suggested I stay at the loss because there was not enough change for the value I gave

    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear Mr. Gameiro: Although we sincerely regret reading that your stay at our Barceló Santo Domingo fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. We are however happy to know that thankfully we had availability and could provide you with alternative accommodation We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Barceló Santo Domingo and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Best regards, Natacha Valdez

    Round Indicators
    Bryan b Connecticut. 11/20/2017 Couples

    “Upcoming trip”

    Booking room was a breeze will update after next weeks stay! Booked master suite premium level.Full trip report to follow my stay.I will be staying there with my girlfriend for 3 evenings.Looking to eat at all the hotel restaurants and enjoy adult cocktails in all the bars and pool.STAY TUNED!!

    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear Mr. Bryan: Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Natacha Valdez

    Round Indicators
    rumrunnerspat Bávaro, La Altagracia, Dominican Republic. 11/14/2017 Solo travel

    “Weekend getaway.”

    I live in bavaro but sometimes its nice to get out and relax in a nice room in the capital....easy to get to and nicely priced by using expedia.com . The pool is never too crowded and the pool bar staff are cool. Also close to the stadium so a baseball game at night is also possible

    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear Guest: We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Santo Domingo hotel with us and TripAdvisor readers. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to always and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Natacha Valdez

    EVALUATION

    Round Indicators

    • december 14 2017
    • Petion-Ville
    • Solo travel

    delhaya

    “My 2nd home!”


    Couldn't ask for a better treatment! As always amazing staff and top-notch services. If you're looking for a fantastic stay Barcelo is where you should be; Trust me, NO need to second-guess, just book and go!


    EVALUATION

    Round Indicators

    • december 5 2017
    • McAllen, Texas
    • Family

    toulle006

    “weekend getaway”


    my overall experince was great. I really like the service very helpfull staff. my room was very clean. great location. I enjoy the pool and the food. front desk personel Ramon caro was very helpfull to me.


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear guest: First of all, we would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló Santo Domingo hotel. We are delighted to know that we were able to meet your expectations. We are delighted to read your comments praising our staff, since we strive daily to offer an attentive and personalized service to our customers. Our staff is very valuable, as it is exclusively customer oriented. Thanks again for this comforting review about your stay with us, we look forward to your next visit. Best regards Dora Polanco

    EVALUATION

    Round Indicators

    • november 26 2017
    • Mogi das Cruzes, SP
    • Business

    brunogameiro

    “Terrible”


    Everthing was wrong. Check in problem Breakfast Problem Check out problem A lot of noise outside my room Internet speed is a joke the staff suggested I stay at the loss because there was not enough change for the value I gave


    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear Mr. Gameiro: Although we sincerely regret reading that your stay at our Barceló Santo Domingo fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. We are however happy to know that thankfully we had availability and could provide you with alternative accommodation We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Barceló Santo Domingo and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Best regards, Natacha Valdez

    EVALUATION

    Round Indicators

    • november 20 2017
    • Connecticut
    • Couples

    Bryan b

    “Upcoming trip”


    Booking room was a breeze will update after next weeks stay! Booked master suite premium level.Full trip report to follow my stay.I will be staying there with my girlfriend for 3 evenings.Looking to eat at all the hotel restaurants and enjoy adult cocktails in all the bars and pool.STAY TUNED!!


    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear Mr. Bryan: Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Natacha Valdez

    EVALUATION

    Round Indicators

    • november 14 2017
    • Bávaro, La Altagracia, Dominican Republic
    • Solo travel

    rumrunnerspat

    “Weekend getaway.”


    I live in bavaro but sometimes its nice to get out and relax in a nice room in the capital....easy to get to and nicely priced by using expedia.com . The pool is never too crowded and the pool bar staff are cool. Also close to the stadium so a baseball game at night is also possible


    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear Guest: We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Santo Domingo hotel with us and TripAdvisor readers. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to always and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Natacha Valdez

    Barceló Hotel Pool  Santo Domingo

    Urban luxury for leisure or business trips, in the heart of Santo Domingo

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...