Barceló Hotel Pool  Costa Cancún

Occidental Costa Cancún

Texto: 28454 A hotel right on the edge of Cancun beach offering the guest spacious Mediterranean-style rooms. Boulevard Kukulcan, Km. 4,5 | 77500 Cancún, Quintana Roo
+52 998 8497100 +52 998 885 0615
Occidental Costa Cancún Texto: 28454 4 out of 5 based on 4519 ratings. 4519 user reviews.
Occidental Costa Cancún reviewed by Kohl B on . Small resort! Better places for family with kids! Would not recommend for family with kids just because it felt like there was not much to do. Having said that, the kids club staff was great! Tanya and Irania were so good that we even booked the... Rating: 2
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Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo  


Points of Interest

3 mi Cancún Int’l

2 mi Pok-Ta-Pok golf course (by Robert Trent Jones Jr.)

0.6 miles Linda beach

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 4570 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

42% Complete

1959

Very good

30% Complete

1373

Average

14% Complete

652

Poor

6% Complete

316

Very poor

5% Complete

271

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    Round Indicators
    Joseph F new york, United States. 02/17/2017 Couples

    “good vacation”

    hotel property was beautiful, check in was easy,staff very friendly. beach clean, pool was of good size. wait staff at resturants were very helpful. the entertainment was interesting. all around good time, my partner had a facial,and it was more than that, she loved it.
    Round Indicators
    karolynbermann Toronto, Canada. 02/15/2017 Couples

    “Excellent vacation”

    This hotel was fantastic. The staff was friendly, food was great . There are 4 restaurants. I wasn't fond of the mexican a la carte as I found a huge bone in my food, but the other restaurants were amazing, with great variety. There was excellent entertainment, and many things to do. We were there 8 days, and wasn't long enough! Just don't book through Nexus though! They only have one rep at the hotel, and he was hardly ever there. He also didn't fill out our trip bookings properly, and we almost had to pay twice! It took 3 days to find him, time we could have used on other excursions :( I would recommend the hotel to anybody!
    Round Indicators
    otrampolski Vancouver, Canada. 02/14/2017 Family

    “Best vacation”

    We stayed at the hotel for 8 nights Nothing but amazing The staff, food, entertainment,kids club, room service and hotel maintenance are exceptional. My only suggestion would be is if you're checking out and need to stay on hotel ground and still want to use the pool and the beach, buy a cheap towel somewhere since the take away your towel cards and you'll have to air dry yourself and kids.

    ASISTENTE BARCE... C, Jessica Reyna Arechiga. General Management Assistant. at Occidental Costa Cancun, responded to this review
     Dear otrampolski: First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Costa Cancun hotel and are delighted to read that we were able to match your expectations. Thank you for highlighting those qualities that allowed you to make your stay an unforgettable experience. We offer you an apology for the inconvenience about the towel you mention, we will take letters in the matter so that this does not happen again, all with the purpose of being able to remain part of your preference and that of our future guests. We hope to have the opportunity to have it back soon. Best regards, Jessica Reyna Arechiga. General Management Assistant.

    Round Indicators
    Cindy C 02/14/2017 Couples

    “Fantastic Holiday!”

    We thoroughly enjoyed our stay! We arrived at the hotel at 9:55 PM and check in process was easy and fast. We were surprised that the buffet was still open (till 1030) and went down to get some food right away. Was amazed at the selection and quality of the food. They changed the theme of the buffet daily and it was consistently good. Staff was extremely friendly and always helpful. We saw the same staff the entire week that we were there. There is nightly entertainment which we enjoyed. The beach is definitely not very big but there are plenty of chairs by the beach and by the pool. I never once saw all the chairs occupied. The room was comfortable and clean and the mini bar was stocked daily. There are 2 bars, one in the lobby and one on the beach which both serve name brand alcohol. Our favorite place to hang out was in the lobby so that we could people watch. It is a beautiful lobby which is open from front to back allowing the breeze to flow through. If you want to go to Isla Mujeres you just need to go around the corner and catch the ferry which docks right there. It's also very easy and cheap to take the bus either to downtown Cancun or the party district. The only drawback is that there is no free wifi! I would definitely come back and stay at this hotel! Thanks for making our first all inclusive so wonderful.

    ASISTENTE BARCE... C, Jessica Reyna Arechiga. Assistant General Manager. at Occidental Costa Cancun, responded to this review
     Dear Cindy C: We are very proud to know that we have exceeded all expectations we had regarding our facilities, activities and services. We are motivated to read positive reviews about our hotel. Occidental Costa Cancun has as principle guides to offer a "stars" treatment to our distinguished guests and offer them a unique gastronomic experience. We are happy to know that you have received the quality and attention that distinguish us. Once again thank you for your kind words to our staff and to our hotel chain. Occidental Costa Cancun boasts a beautiful beach area and particularly small, which for many is what makes the hotel different from others, but is not for the taste of some guests due to its size. On the internet, we consider include the cost of service within the regular rate, as do most hotels, is a disadvantage for people who do not make use of it, which is why it is left to the consideration of each if you want to hire. We assure you that for us the most important thing is the satisfaction of every one of the people that give us the pleasure of being our guests, we hope you give us the opportunity to receive it again in the near future and create memorable experiences through the services we offer that it really is our main goal. Feel free to contact us to help you enjoy your next visit. Yours sincerely, Jessica Reyna Arechiga. Assistant General Manager.

    Round Indicators
    Subrata B 02/12/2017 Family

    “All Inclusive vacation on Occidental Costa Cancun.”

    We stayed in the resort for 7 nights. We thoroughly enjoyed our stay there. We found the people to be very friendly and helpful, nice clean beach, good food and the one hour entertainment offered every evening was good too. I really have nothing to complain but wished the resort could provide us with free WiFi at least for few hours in the night.

    ASISTENTE BARCE... C, Jessica Reyna Arechiga. Assistant General Manager. at Occidental Costa Cancun, responded to this review
     Dear Subrata B: First of all, and on behalf of Occidental Costa Cancún, we would like to thank you for taking the time to post a comment about your vacation with us on this website. We would like to thank you for choosing our hotel as your destination for your well-deserved vacation. We are very proud to know that we have exceeded all expectations we had regarding our activities and services, our beach, the food and the entertainment. We are motivated to read positive reviews about our hotel. Occidental Costa Cancun has as principle guides to offer a "stars" treatment to our distinguished guests and offer them a unique gastronomic experience. On the internet, we consider include the cost of service within the regular rate, as do most hotels, is a disadvantage for people who do not make use of it, which is why it is left to the consideration of each if you want to hire. We are happy to know that you have received the quality and attention that distinguish us. Once again thank you for your kind words to our staff and to our hotel chain. Feel free to contact us to help you enjoy your next visit. Yours sincerely, Jessica Reyna Arechiga. Assistant General Manager.

    EVALUATION

    Round Indicators

    • february 17 2017
    • new york, United States
    • Couples

    Joseph F

    “good vacation”


    hotel property was beautiful, check in was easy,staff very friendly. beach clean, pool was of good size. wait staff at resturants were very helpful. the entertainment was interesting. all around good time, my partner had a facial,and it was more than that, she loved it.


    EVALUATION

    Round Indicators

    • february 15 2017
    • Toronto, Canada
    • Couples

    karolynbermann

    “Excellent vacation”


    This hotel was fantastic. The staff was friendly, food was great . There are 4 restaurants. I wasn't fond of the mexican a la carte as I found a huge bone in my food, but the other restaurants were amazing, with great variety. There was excellent entertainment, and many things to do. We were there 8 days, and wasn't long enough! Just don't book through Nexus though! They only have one rep at the hotel, and he was hardly ever there. He also didn't fill out our trip bookings properly, and we almost had to pay twice! It took 3 days to find him, time we could have used on other excursions :( I would recommend the hotel to anybody!


    EVALUATION

    Round Indicators

    • february 14 2017
    • Vancouver, Canada
    • Family

    otrampolski

    “Best vacation”


    We stayed at the hotel for 8 nights Nothing but amazing The staff, food, entertainment,kids club, room service and hotel maintenance are exceptional. My only suggestion would be is if you're checking out and need to stay on hotel ground and still want to use the pool and the beach, buy a cheap towel somewhere since the take away your towel cards and you'll have to air dry yourself and kids.


    ASISTENTE BARCE... C, Jessica Reyna Arechiga. General Management Assistant. at Occidental Costa Cancun, responded to this review
    Dear otrampolski: First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Costa Cancun hotel and are delighted to read that we were able to match your expectations. Thank you for highlighting those qualities that allowed you to make your stay an unforgettable experience. We offer you an apology for the inconvenience about the towel you mention, we will take letters in the matter so that this does not happen again, all with the purpose of being able to remain part of your preference and that of our future guests. We hope to have the opportunity to have it back soon. Best regards, Jessica Reyna Arechiga. General Management Assistant.

    EVALUATION

    Round Indicators

    • february 14 2017
    • Couples

    Cindy C

    “Fantastic Holiday!”


    We thoroughly enjoyed our stay! We arrived at the hotel at 9:55 PM and check in process was easy and fast. We were surprised that the buffet was still open (till 1030) and went down to get some food right away. Was amazed at the selection and quality of the food. They changed the theme of the buffet daily and it was consistently good. Staff was extremely friendly and always helpful. We saw the same staff the entire week that we were there. There is nightly entertainment which we enjoyed. The beach is definitely not very big but there are plenty of chairs by the beach and by the pool. I never once saw all the chairs occupied. The room was comfortable and clean and the mini bar was stocked daily. There are 2 bars, one in the lobby and one on the beach which both serve name brand alcohol. Our favorite place to hang out was in the lobby so that we could people watch. It is a beautiful lobby which is open from front to back allowing the breeze to flow through. If you want to go to Isla Mujeres you just need to go around the corner and catch the ferry which docks right there. It's also very easy and cheap to take the bus either to downtown Cancun or the party district. The only drawback is that there is no free wifi! I would definitely come back and stay at this hotel! Thanks for making our first all inclusive so wonderful.


    ASISTENTE BARCE... C, Jessica Reyna Arechiga. Assistant General Manager. at Occidental Costa Cancun, responded to this review
    Dear Cindy C: We are very proud to know that we have exceeded all expectations we had regarding our facilities, activities and services. We are motivated to read positive reviews about our hotel. Occidental Costa Cancun has as principle guides to offer a "stars" treatment to our distinguished guests and offer them a unique gastronomic experience. We are happy to know that you have received the quality and attention that distinguish us. Once again thank you for your kind words to our staff and to our hotel chain. Occidental Costa Cancun boasts a beautiful beach area and particularly small, which for many is what makes the hotel different from others, but is not for the taste of some guests due to its size. On the internet, we consider include the cost of service within the regular rate, as do most hotels, is a disadvantage for people who do not make use of it, which is why it is left to the consideration of each if you want to hire. We assure you that for us the most important thing is the satisfaction of every one of the people that give us the pleasure of being our guests, we hope you give us the opportunity to receive it again in the near future and create memorable experiences through the services we offer that it really is our main goal. Feel free to contact us to help you enjoy your next visit. Yours sincerely, Jessica Reyna Arechiga. Assistant General Manager.

    EVALUATION

    Round Indicators

    • february 12 2017
    • Family

    Subrata B

    “All Inclusive vacation on Occidental Costa Cancun.”


    We stayed in the resort for 7 nights. We thoroughly enjoyed our stay there. We found the people to be very friendly and helpful, nice clean beach, good food and the one hour entertainment offered every evening was good too. I really have nothing to complain but wished the resort could provide us with free WiFi at least for few hours in the night.


    ASISTENTE BARCE... C, Jessica Reyna Arechiga. Assistant General Manager. at Occidental Costa Cancun, responded to this review
    Dear Subrata B: First of all, and on behalf of Occidental Costa Cancún, we would like to thank you for taking the time to post a comment about your vacation with us on this website. We would like to thank you for choosing our hotel as your destination for your well-deserved vacation. We are very proud to know that we have exceeded all expectations we had regarding our activities and services, our beach, the food and the entertainment. We are motivated to read positive reviews about our hotel. Occidental Costa Cancun has as principle guides to offer a "stars" treatment to our distinguished guests and offer them a unique gastronomic experience. On the internet, we consider include the cost of service within the regular rate, as do most hotels, is a disadvantage for people who do not make use of it, which is why it is left to the consideration of each if you want to hire. We are happy to know that you have received the quality and attention that distinguish us. Once again thank you for your kind words to our staff and to our hotel chain. Feel free to contact us to help you enjoy your next visit. Yours sincerely, Jessica Reyna Arechiga. Assistant General Manager.

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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