Façade of the Barceló Mexico Reforma hotel

Barceló México Reforma

Texto: 112245 Five-star hotel in the centre of Mexico City. Paseo de la Reforma, 1 | Ciudad de México | Col. Tabacalera CP 06030 | México
+52 5551285000 *
Barceló México Reforma Texto: 112245 4.5 out of 5 based on 935 ratings. 935 user reviews.
Barceló México Reforma reviewed by Oleksandr_Mol on . The worst Hotel in Mexico The worst hotel ever. I checked in the room next to massive construction with drilling and cutting metal next door. I asked to move me and got to 19th floor. However one of the elevators is broken... Rating: 1
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Barceló México Reforma

Paseo de la Reforma, 1   Ciudad de México   Col. Tabacalera CP 06030   México  


Points of Interest

12.7 km Mexico City International Airport (MEX)

3.4 km Zócalo – Plaza of the Constitution

6.5 km Soumaya Museum

3.6 km Cathedral

Guest reviews.

There is no better expert than a traveller.

Barceló México Reforma

4.5/5 Round Indicators
| 948 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

54% Complete

517

Very good

28% Complete

270

Average

9% Complete

93

Poor

3% Complete

30

Very poor

4% Complete

39

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    Round Indicators
    ortizjose1977 Los Angeles, California. 11/15/2017 Couples

    “Not soundproof room.”

    Great location. The problem is that the rooms are not soundproof and you can hear all the city noice/traffic at night. The breakfast buffet is aways the same every day. They need to change and add more variety
    Round Indicators
    Helena M San Diego, California. 11/10/2017 Friends getaway

    “If all Barcelos are equal, I'll seek to stay at them whenever I can.”

    Complimentary breakfast and happy hour were particularly of high quality and variety. They treat you like high class. The concierge didn't really come through with the 2 requests made and the elevators can be a bit tricky. Overall, it was a dream to stay here.

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Helena M, Thank you for taking the time to provide this feedback. It is good to hear that you were pleased with your accommodations and our staff took exceptional care of you. On the other hand, be sure that we will look ahead on the comments that you provide us. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

    Round Indicators
    KenyaLondon London. 11/08/2017 Family

    “Average at Best”

    Stayed at the hotel for 3 nights In October 2017. We arrived quite late with two young kids, and staff were really helpful. Check-in was very easy. Breakfast was good with a wide choice. However the hotel was undergoing various renovations, and at times during the day could be very noisy. Our rooms were not cleaned for a whole day, even after repeated phone calls to the reception and house keeping services. Location wise the hotel was great and easy to visit all the main tourist areas.

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear KenyaLondon, Thank you for taking the time to provide this feedback. It is good to hear that you were pleased with your accommodations, on the other hand kindly be informed I have shared your concerns with the corresponding party in order to follow up this situation. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

    Round Indicators
    BarbaraJVancouverBC Vancouver BC. 11/08/2017 Business

    “In general a nice hotel. But no sign of recycling.”

    The hotel staff are very helpful with whatever you need. I found the gym to be really good (although it opens at 6 AM and this is too late for some of us that have to work early). The breakfast buffet is great, with with lots of fruit, various hot foods, and an option to get an egg dish made fresh. There is also a bar that stays open quite late if you are so inclined. What I did not like about this hotel is the lack of recycling. There is no bin in the room for cans, bottles etc. and there were none in the meeting rooms where I was all week. The hotel needs to pay more attention to this.

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear BarbaraJVancouverBC, Thank you for your feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear that we were able to do so for you brings us much joy. On the other hand, kindly be informed that we will look ahead on the inconveniences that you mention. We look forward to the pleasure of welcoming you again soon. Fernando Romero Quality Manager

    Round Indicators
    DJEnnis Waterford, Ireland. 11/07/2017 Family

    “Great Location”

    Very good hotel in an excellent central location. Staff all very professional and courteous. The facilities are good, modern and the Sonora Grill is a buzzing place to eat or drink. I would like to stay here again.

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear DjEnnis, Thank you for the time you spent to share your feedback on your recent stay at our Barceló México Reforma, to be considered as one of the best hotels you stayed at is certainly high praise. We look forward to welcoming you back at our address very soon! Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • november 15 2017
    • Los Angeles, California
    • Couples

    ortizjose1977

    “Not soundproof room.”


    Great location. The problem is that the rooms are not soundproof and you can hear all the city noice/traffic at night. The breakfast buffet is aways the same every day. They need to change and add more variety


    EVALUATION

    Round Indicators

    • november 10 2017
    • San Diego, California
    • Friends getaway

    Helena M

    “If all Barcelos are equal, I'll seek to stay at them whenever I can.”


    Complimentary breakfast and happy hour were particularly of high quality and variety. They treat you like high class. The concierge didn't really come through with the 2 requests made and the elevators can be a bit tricky. Overall, it was a dream to stay here.


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Helena M, Thank you for taking the time to provide this feedback. It is good to hear that you were pleased with your accommodations and our staff took exceptional care of you. On the other hand, be sure that we will look ahead on the comments that you provide us. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • november 8 2017
    • London
    • Family

    KenyaLondon

    “Average at Best”


    Stayed at the hotel for 3 nights In October 2017. We arrived quite late with two young kids, and staff were really helpful. Check-in was very easy. Breakfast was good with a wide choice. However the hotel was undergoing various renovations, and at times during the day could be very noisy. Our rooms were not cleaned for a whole day, even after repeated phone calls to the reception and house keeping services. Location wise the hotel was great and easy to visit all the main tourist areas.


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear KenyaLondon, Thank you for taking the time to provide this feedback. It is good to hear that you were pleased with your accommodations, on the other hand kindly be informed I have shared your concerns with the corresponding party in order to follow up this situation. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • november 8 2017
    • Vancouver BC
    • Business

    BarbaraJVancouverBC

    “In general a nice hotel. But no sign of recycling.”


    The hotel staff are very helpful with whatever you need. I found the gym to be really good (although it opens at 6 AM and this is too late for some of us that have to work early). The breakfast buffet is great, with with lots of fruit, various hot foods, and an option to get an egg dish made fresh. There is also a bar that stays open quite late if you are so inclined. What I did not like about this hotel is the lack of recycling. There is no bin in the room for cans, bottles etc. and there were none in the meeting rooms where I was all week. The hotel needs to pay more attention to this.


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear BarbaraJVancouverBC, Thank you for your feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear that we were able to do so for you brings us much joy. On the other hand, kindly be informed that we will look ahead on the inconveniences that you mention. We look forward to the pleasure of welcoming you again soon. Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • november 7 2017
    • Waterford, Ireland
    • Family

    DJEnnis

    “Great Location”


    Very good hotel in an excellent central location. Staff all very professional and courteous. The facilities are good, modern and the Sonora Grill is a buzzing place to eat or drink. I would like to stay here again.


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear DjEnnis, Thank you for the time you spent to share your feedback on your recent stay at our Barceló México Reforma, to be considered as one of the best hotels you stayed at is certainly high praise. We look forward to welcoming you back at our address very soon! Fernando Romero Quality Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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