Views of Barceló Hotel Complex  Allegro Cozumel Resort

Allegro Cozumel

Texto: 32891 A sophisticated resort with special Palancar Reef scuba diving packages, one of the best diving spots in the world. Carretera Costera Sur Km 16.5 | 77600 | San Francisco | Palancar | Cozumel | Quintana Roo | México
+ 52 987 872 97 70 + 52 987 872 97 92
Allegro Cozumel Texto: 32891 3.5 out of 5 based on 4823 ratings. 4823 user reviews.
Allegro Cozumel reviewed by ckcyancy on . Awesome Allegro Visit We just returned from a wonderful week at the Allegro! It had been 7 years since we visited last and nothing had changed except some upgrades around the resort in the rooms/pool area. We love the... Rating: 5
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Allegro Cozumel

Carretera Costera Sur Km 16.5   77600   San Francisco   Palancar   Cozumel   Quintana Roo   México  


Points of Interest

11.5 mi Cozumel International Airport

328 yards Private hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 4816 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

28% Complete

1383

Very good

33% Complete

1623

Average

19% Complete

918

Poor

10% Complete

506

Very poor

8% Complete

386

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    Round Indicators
    Hijinx1 Ontario, CA. 02/16/2018 Family

    “Overall a nice resort on a lovely beach.”

    We are just ending our two week visit and I concur with many of the comments,both good and bad that have been written here. Firstly though this resort really quite nice with a good layout on a beautiful beach. There is some good snorkeling directly off our beach too. Lots of interesting fish including barracuda and stingrays. The staff are all friendly and accommodating. The rooms are ok. The outside patios are spacious and arranged to provide some privacy. I recommend the rooms facing away from the pool areas (can be noisy) and on the lower level. There seem to be a lot of smokers here and you would be in the path of the smoke if you were above them. We do not usually stay at all inclusive places so we don’t have a lot to compare it to but the food is mediocre and inconsistent,as others have said. The oriental and Mexican restaurants offered a little better quality and interest but reservations are limited to these. We were allowed three reservations per week. As RCI members we were part of the First Club which gave us access to a private lounge that offered a limited meals and snacks and a bar open almost all day. The accommodations were also in this area, along with a separate beach area. This was very nice. We booked some snorkeling trips which picked us up at the resort dock. There is a car rental directly across from us as well. The cost is a little steep but it is worth getting one for a couple of days to see the sights. And go to Coconuts restaurant on the coast.
    Round Indicators
    gregvickygilbert 02/16/2018 Couples

    “Allegro”

    Nice place food needs improvement.the elacart meals are very good staff is friendly clean room great beach snorkling is good like the island watch the airport they try to scam you to do time share. Didn’t appreciate that so be careful!
    Round Indicators
    Galleyd Port Elgin, Canada. 02/16/2018 Couples

    “Excellent Resort - Well Maintained”

    We stayed at Allegro Cozumel from February 6-13, 2018. The resort is very clean and well maintained. The beach is fantastic - all sand. The food could use some improvement - there was virtually no bacon at breakfast. Some of the dinner vegetable mixes were confusing, as you couldn't tell what was in them. Overall, this is an excellent resort, and I will gladly stay there again.
    Round Indicators
    Harleygirl7 La Plata, MD. 02/15/2018 Friends getaway

    “Fun”

    Really enjoyed 9 days, buffet not good at dinner, but loved pizza at lunch. Staff all friendly and willing to go out of way. Pools and beach very clean, towel guy was never aroy d and always out of tpwels

    allegroczm, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear Harleygirl7, Thank you for taking the time to share your Allegro Cozumel experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We truly appreciate your sincere and constructive comments and we are very pleased to know you had a delightful stay with us and that we were able to fulfill all your expectations. We strive in having a great ambience to satisfy all of our guest needs, so we are very pleased to read you enjoyed your stay with us. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Kind regards! Mirna Peralta Guest Experience Manager Allegro Cozumel

    Round Indicators
    hammerslair Olathe, Kansas. 02/14/2018 Family

    “Pleasant Resort”

    Staff was very helpful and kind. Great family vacation spot with activities for all. Also has a great PADI scuba diving facility located within the resort. Only complaint was the beds were firmer than I like.

    allegroczm, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear hammerslair, First and foremost we would like to thank you for the praising review you shared following your recent visit to our XXX hotel and are delighted to read that we were able to match your expectations. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards! Mirna Peralta Guest Experience Manager Allegro Cozumel

    EVALUATION

    Round Indicators

    • february 16 2018
    • Ontario, CA
    • Family

    Hijinx1

    “Overall a nice resort on a lovely beach.”


    We are just ending our two week visit and I concur with many of the comments,both good and bad that have been written here. Firstly though this resort really quite nice with a good layout on a beautiful beach. There is some good snorkeling directly off our beach too. Lots of interesting fish including barracuda and stingrays. The staff are all friendly and accommodating. The rooms are ok. The outside patios are spacious and arranged to provide some privacy. I recommend the rooms facing away from the pool areas (can be noisy) and on the lower level. There seem to be a lot of smokers here and you would be in the path of the smoke if you were above them. We do not usually stay at all inclusive places so we don’t have a lot to compare it to but the food is mediocre and inconsistent,as others have said. The oriental and Mexican restaurants offered a little better quality and interest but reservations are limited to these. We were allowed three reservations per week. As RCI members we were part of the First Club which gave us access to a private lounge that offered a limited meals and snacks and a bar open almost all day. The accommodations were also in this area, along with a separate beach area. This was very nice. We booked some snorkeling trips which picked us up at the resort dock. There is a car rental directly across from us as well. The cost is a little steep but it is worth getting one for a couple of days to see the sights. And go to Coconuts restaurant on the coast.


    EVALUATION

    Round Indicators

    • february 16 2018
    • Couples

    gregvickygilbert

    “Allegro”


    Nice place food needs improvement.the elacart meals are very good staff is friendly clean room great beach snorkling is good like the island watch the airport they try to scam you to do time share. Didn’t appreciate that so be careful!


    EVALUATION

    Round Indicators

    • february 16 2018
    • Port Elgin, Canada
    • Couples

    Galleyd

    “Excellent Resort - Well Maintained”


    We stayed at Allegro Cozumel from February 6-13, 2018. The resort is very clean and well maintained. The beach is fantastic - all sand. The food could use some improvement - there was virtually no bacon at breakfast. Some of the dinner vegetable mixes were confusing, as you couldn't tell what was in them. Overall, this is an excellent resort, and I will gladly stay there again.


    EVALUATION

    Round Indicators

    • february 15 2018
    • La Plata, MD
    • Friends getaway

    Harleygirl7

    “Fun”


    Really enjoyed 9 days, buffet not good at dinner, but loved pizza at lunch. Staff all friendly and willing to go out of way. Pools and beach very clean, towel guy was never aroy d and always out of tpwels


    allegroczm, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear Harleygirl7, Thank you for taking the time to share your Allegro Cozumel experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We truly appreciate your sincere and constructive comments and we are very pleased to know you had a delightful stay with us and that we were able to fulfill all your expectations. We strive in having a great ambience to satisfy all of our guest needs, so we are very pleased to read you enjoyed your stay with us. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Kind regards! Mirna Peralta Guest Experience Manager Allegro Cozumel

    EVALUATION

    Round Indicators

    • february 14 2018
    • Olathe, Kansas
    • Family

    hammerslair

    “Pleasant Resort”


    Staff was very helpful and kind. Great family vacation spot with activities for all. Also has a great PADI scuba diving facility located within the resort. Only complaint was the beds were firmer than I like.


    allegroczm, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear hammerslair, First and foremost we would like to thank you for the praising review you shared following your recent visit to our XXX hotel and are delighted to read that we were able to match your expectations. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards! Mirna Peralta Guest Experience Manager Allegro Cozumel

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