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KIDS CLUB – ALL INCLUSIVE – SCUBA DIVING DAY & NIGHT ACTIVITIES

Views of Barceló Hotel Complex  Allegro Cozumel Resort

Allegro Cozumel

Texto: 32885 Sophisticated resort with special Palancar Reef scuba diving packages, one of the best diving spots in the world. Carretera Costera Sur Km 16.5 | 77600 San Francisco | Palancar | Cozumel | Quintana Roo | México
+ 52 987 872 97 70 + 52 987 872 97 92
Allegro Cozumel Texto: 32885 3.5 out of 5 based on 3752 ratings. 3752 user reviews.
Allegro Cozumel reviewed by carmybaby12 on . Would go back We did a week all inclusive at this resort January 28-February 4. There was 8 adults, 2 teens and 2 kids. Beautiful beach and ocean area. Absolutely crystal clear water that you can snorkel from... Rating: 4
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Allegro Cozumel

Carretera Costera Sur Km 16.5   77600 San Francisco   Palancar   Cozumel   Quintana Roo   México  


Points of Interest

11.5 mi Cozumel International Airport

328 yards Private hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 3755 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

25% Complete

962

Very good

35% Complete

1317

Average

19% Complete

734

Poor

11% Complete

421

Very poor

8% Complete

321

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    Round Indicators
    Matthew N 02/16/2017 Family

    “Great vacation spot”

    I recently stayed at the Allegro with my family for a week. We all enjoyed our vacation and would go back to the resort. Having a beautiful beach and adequate food options, the Allegro is ideal for relaxing. If instead you want something to do there is basketball/tennis courts, beach games including volleyball, as well as fun activities and late-night shows run by the Allegro Amigos. I would like to personally thank Raul, Isis, Noe, Amilton, Jovanny and Manuel for helping to make my vacation so memorable. All of their fun-including attitudes, and desire to help when it was needed did not go unnoticed. Overall, my family and I were satisfied with our trip, and would recommend you check the Allegro out for yourselves!
    Round Indicators
    carmybaby12 Calgary, Canada. 02/15/2017 Family

    “Would go back”

    We did a week all inclusive at this resort January 28-February 4. There was 8 adults, 2 teens and 2 kids. Beautiful beach and ocean area. Absolutely crystal clear water that you can snorkel from right off the beach. Nice kids pool, with awesome water park/slides for the little ones. Would be nice if they heated the water a bit in the kids pool since they don't allow kids in the hot tub. We were with a 1.5 year old and a 4 year old and the pool water was a bit too cold. Otherwise pool areas are great. Food was good, not great. However, you are on a holiday and you don't need to cook or clean up so get over it! You don't like something, go get something else! I was extremely impressed with the beef. Very tender. Never had an issue with it being tough or hard to eat. As for the a la carte I highly recommend the oriental one. Excellent job and great food! Rooms are simple. Beds are on the hard side but still very comfortable. Or apparently I like hard beds, either way I slept just fine! Fridge was stocked each day. If they see that you are going through a lot of water they do leave at least 6 extra bottles. U One thing that I did not like however was that the night entertainment was only Monday-Friday. When you travel with kids this is usually a highlight to the end of the day. The days that the shows were on they did a great job. Another thing that is a negative is that there is no place in the resort to exchange money. I had bigger bills and wanted to get smaller bills. The front desk wouldn't do it, they told me to ask the bellboys because they get tips. They never did it. I tried asking the annoying Barcelo timeshare guys and they wouldn't. Finally the gift shop lady did change me $20US. But what a hassle! BRING SMALL BILLS! All in all I would definitely return to the island and would stay in this resort again.

    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear Carmybaby12, We greatly appreciate the time you spent to review your recent experience in our hotel, at Allegro Cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you very much for all the comments, recommendations and suggestions in the different areas at the resort, this will allow us to improve our services for all our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Monica P. Guest Experience Manager Allegro Cozumel.

    Round Indicators
    Susan B Durango, Colorado. 02/15/2017 Couples

    “Wonderful Hotel”

    This hotel was fantastic. The rooms were exceptionally clean. Service by all employees was great and friendly. The beach was pristine. Activities included were amazing. And the food was delicious. The staff really worked hard to make it an enjoyable stay.

    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear Susan B, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. All our staff work hard to make all our guests vacation's special, we are very happy that you go back to your home with good memories from us and our beautiful island. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Monica P. Guest Experience Manager Allegro Cozumel.

    Round Indicators
    Cain G 02/14/2017 Couples

    “Great trip in Allegro hotel”

    I visit with my girlfriend Allegro Cozumel hotel for my first anniversary and I love the place , best service and the food. I have to thanks to Mirna Peralta ,Monica Palacios and Rafael Pelaez and all the staff for making our vacation the best during our stay .But if could add more variety at the breakfast and dinner's buffet that's would be great . See you soon I recommend this hotel to my family .

    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear Cain G, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Allegro Cozumel and are delighted to read that we were able to match your holiday expectations. Mirna, Raphael and myself were very flattered that you mentioned us in your review and we thank you very much for your kind suggestions, we are happy to have been able to make your stay pleasant. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Monica P. Guest Experience Manager Allegro Cozumel

    Round Indicators
    haftrack Richmond, Virginia. 02/14/2017 Couples

    “Good resort for Scuba Diving in Cozumel”

    We stayed here started Jan 28 for 7 nights in the First Club section. 2 years ago we stayed at the Occidental Grand next door, same company. We were in a 1 Bedroom, which was great! We had 2 full bathrooms. This 1 bedroom is just 2 studios opened up to each other - thus the 2 bathrooms. 1 side had the bed and the other side has the living area with a couch, chairs, and tables. First club rooms were close to the beach. The first club building was great with breakfast, noon snacks, and early evening snacks along with top shelf liquor. The first club manager was very friendly and remember repeat visitors. The special restaurants (Mexican, Italian, and Asian) were really good. The buffet is well, the buffet. The buffet wasn't great but it wasn't horrible. The food was hot and you could tell they were working hard to keep the food coming out. Some nights there were some really good dishes and other nights it was nothing remarkable. There is also the pasta station at night, which is always good. Breakfast was by far the best meal at the buffet. Lunch by the pool was ok as well, there were always burgers, hot dogs, chips, and fries if you couldn't find anything else. There is NO room service. You can't charge anything to the room either. The staff is very smiley and friendly. Hosts, hostesses, and servers recognized many of the guests that provided that personal touch. Maid did a great job cleaning each day. A different towel animal each day. We also enjoyed a massage - we could not do a couples massage on the beach since there was only 1 person that day; but we did book same day and didn't ask about other days. No problem getting pool towels either. This resort is super convenient for scuba diving as Pro Dive is right on sight. You walk right out on the pier and get on the boat and go, which is fantastic. Since Pro Dive is right there there's no waiting around for shared rides to pick you up. Since Pro Dive does such a great job it makes this a great place to stay for scuba diving. Also, Albertos is not too far down the beach for great lobster! On a side note, don't book round trip transfer from the airport. Just do one way if you feel you have to have a reservation. The taxi stand is right across from the hotel and it's no problem to get a taxi back to the airport or into town. We enjoyed this resort and would stay here again. We preferred it to the Grand.

    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear haftrack, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We have been blessed with beautiful beaches and ProDive is always ready to give you a great diving experience, all the staff feel very happy you have enjoyed your vacations with us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Monica P. Guest Experience Manager Allegro Cozumel

    EVALUATION

    Round Indicators

    • february 16 2017
    • Family

    Matthew N

    “Great vacation spot”


    I recently stayed at the Allegro with my family for a week. We all enjoyed our vacation and would go back to the resort. Having a beautiful beach and adequate food options, the Allegro is ideal for relaxing. If instead you want something to do there is basketball/tennis courts, beach games including volleyball, as well as fun activities and late-night shows run by the Allegro Amigos. I would like to personally thank Raul, Isis, Noe, Amilton, Jovanny and Manuel for helping to make my vacation so memorable. All of their fun-including attitudes, and desire to help when it was needed did not go unnoticed. Overall, my family and I were satisfied with our trip, and would recommend you check the Allegro out for yourselves!


    EVALUATION

    Round Indicators

    • february 15 2017
    • Calgary, Canada
    • Family

    carmybaby12

    “Would go back”


    We did a week all inclusive at this resort January 28-February 4. There was 8 adults, 2 teens and 2 kids. Beautiful beach and ocean area. Absolutely crystal clear water that you can snorkel from right off the beach. Nice kids pool, with awesome water park/slides for the little ones. Would be nice if they heated the water a bit in the kids pool since they don't allow kids in the hot tub. We were with a 1.5 year old and a 4 year old and the pool water was a bit too cold. Otherwise pool areas are great. Food was good, not great. However, you are on a holiday and you don't need to cook or clean up so get over it! You don't like something, go get something else! I was extremely impressed with the beef. Very tender. Never had an issue with it being tough or hard to eat. As for the a la carte I highly recommend the oriental one. Excellent job and great food! Rooms are simple. Beds are on the hard side but still very comfortable. Or apparently I like hard beds, either way I slept just fine! Fridge was stocked each day. If they see that you are going through a lot of water they do leave at least 6 extra bottles. U One thing that I did not like however was that the night entertainment was only Monday-Friday. When you travel with kids this is usually a highlight to the end of the day. The days that the shows were on they did a great job. Another thing that is a negative is that there is no place in the resort to exchange money. I had bigger bills and wanted to get smaller bills. The front desk wouldn't do it, they told me to ask the bellboys because they get tips. They never did it. I tried asking the annoying Barcelo timeshare guys and they wouldn't. Finally the gift shop lady did change me $20US. But what a hassle! BRING SMALL BILLS! All in all I would definitely return to the island and would stay in this resort again.


    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear Carmybaby12, We greatly appreciate the time you spent to review your recent experience in our hotel, at Allegro Cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you very much for all the comments, recommendations and suggestions in the different areas at the resort, this will allow us to improve our services for all our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Monica P. Guest Experience Manager Allegro Cozumel.

    EVALUATION

    Round Indicators

    • february 15 2017
    • Durango, Colorado
    • Couples

    Susan B

    “Wonderful Hotel”


    This hotel was fantastic. The rooms were exceptionally clean. Service by all employees was great and friendly. The beach was pristine. Activities included were amazing. And the food was delicious. The staff really worked hard to make it an enjoyable stay.


    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear Susan B, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. All our staff work hard to make all our guests vacation's special, we are very happy that you go back to your home with good memories from us and our beautiful island. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Monica P. Guest Experience Manager Allegro Cozumel.

    EVALUATION

    Round Indicators

    • february 14 2017
    • Couples

    Cain G

    “Great trip in Allegro hotel”


    I visit with my girlfriend Allegro Cozumel hotel for my first anniversary and I love the place , best service and the food. I have to thanks to Mirna Peralta ,Monica Palacios and Rafael Pelaez and all the staff for making our vacation the best during our stay .But if could add more variety at the breakfast and dinner's buffet that's would be great . See you soon I recommend this hotel to my family .


    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear Cain G, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Allegro Cozumel and are delighted to read that we were able to match your holiday expectations. Mirna, Raphael and myself were very flattered that you mentioned us in your review and we thank you very much for your kind suggestions, we are happy to have been able to make your stay pleasant. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Monica P. Guest Experience Manager Allegro Cozumel

    EVALUATION

    Round Indicators

    • february 14 2017
    • Richmond, Virginia
    • Couples

    haftrack

    “Good resort for Scuba Diving in Cozumel”


    We stayed here started Jan 28 for 7 nights in the First Club section. 2 years ago we stayed at the Occidental Grand next door, same company. We were in a 1 Bedroom, which was great! We had 2 full bathrooms. This 1 bedroom is just 2 studios opened up to each other - thus the 2 bathrooms. 1 side had the bed and the other side has the living area with a couch, chairs, and tables. First club rooms were close to the beach. The first club building was great with breakfast, noon snacks, and early evening snacks along with top shelf liquor. The first club manager was very friendly and remember repeat visitors. The special restaurants (Mexican, Italian, and Asian) were really good. The buffet is well, the buffet. The buffet wasn't great but it wasn't horrible. The food was hot and you could tell they were working hard to keep the food coming out. Some nights there were some really good dishes and other nights it was nothing remarkable. There is also the pasta station at night, which is always good. Breakfast was by far the best meal at the buffet. Lunch by the pool was ok as well, there were always burgers, hot dogs, chips, and fries if you couldn't find anything else. There is NO room service. You can't charge anything to the room either. The staff is very smiley and friendly. Hosts, hostesses, and servers recognized many of the guests that provided that personal touch. Maid did a great job cleaning each day. A different towel animal each day. We also enjoyed a massage - we could not do a couples massage on the beach since there was only 1 person that day; but we did book same day and didn't ask about other days. No problem getting pool towels either. This resort is super convenient for scuba diving as Pro Dive is right on sight. You walk right out on the pier and get on the boat and go, which is fantastic. Since Pro Dive is right there there's no waiting around for shared rides to pick you up. Since Pro Dive does such a great job it makes this a great place to stay for scuba diving. Also, Albertos is not too far down the beach for great lobster! On a side note, don't book round trip transfer from the airport. Just do one way if you feel you have to have a reservation. The taxi stand is right across from the hotel and it's no problem to get a taxi back to the airport or into town. We enjoyed this resort and would stay here again. We preferred it to the Grand.


    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear haftrack, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We have been blessed with beautiful beaches and ProDive is always ready to give you a great diving experience, all the staff feel very happy you have enjoyed your vacations with us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Monica P. Guest Experience Manager Allegro Cozumel

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