Views of Barceló Hotel Complex  Allegro Cozumel Resort

Allegro Cozumel

Texto: 32885 Sophisticated resort with special Palancar Reef scuba diving packages, one of the best diving spots in the world. Carretera Costera Sur Km 16.5 | 77600 San Francisco | Palancar | Cozumel | Quintana Roo | México
+ 52 987 872 97 70 + 52 987 872 97 92
Allegro Cozumel Texto: 32885 3.5 out of 5 based on 4357 ratings. 4357 user reviews.
Allegro Cozumel reviewed by Tineless on . ANTS IN THE BEDS -ROOMS There are so many things wrong with this property! I will just tell you, spend the extra money and stay at a different resort! ~ ANTS IN BEDs ~ANTS IN ROOMs ~Food was fair ~ Ended up in a room with... Rating: 2
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Allegro Cozumel

Carretera Costera Sur Km 16.5   77600 San Francisco   Palancar   Cozumel   Quintana Roo   México  


Points of Interest

11.5 mi Cozumel International Airport

328 yards Private hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 4356 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

27% Complete

1219

Very good

34% Complete

1490

Average

19% Complete

829

Poor

10% Complete

459

Very poor

8% Complete

359

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    Round Indicators
    Tineless Wildwood, Missouri. 07/23/2017 Family

    “ANTS IN THE BEDS -ROOMS”

    There are so many things wrong with this property! I will just tell you, spend the extra money and stay at a different resort! ~ ANTS IN BEDs ~ANTS IN ROOMs ~Food was fair ~ Ended up in a room with just ants on the floors. ~ renovated the room while my son was in the room and he helped move old furniture out of the room and help bring up new furniture into the room! With NO notice. ~renovated our balcony railing with no notice, it had red police tape on it when we got back! Shavings of metal and debris were all over our balcony! ~NO ROOM SERVICE ~Limited hours for eating at restaurants ~Water temperature in the shower was never guaranteed ~ Drinks were weak * Pools are nice! *Staff was pretty nice *Gardens nice *Beach nice , but very crowded with chairs.
    Round Indicators
    mlepoly Virginia. 07/23/2017 Family

    “Family-Oriented All-Inclusive with Something for Everyone”

    Went back to Allegro Cozumel for the fifth time in ten years. It's under new management and recently remodeled. This hotel was always a good value, with lots to do for everyone in the family but the new management and remodeling made it even better.
    Round Indicators
    Ashleigh G Grapevine, Texas. 07/23/2017 Couples

    “Never Disappoints”

    My husband and I were married here in 2011 and have decided to return back each year for our anniversary. This was our 7th trip back, and just like always we felt at home. For most of our stay the resort was almost 100% occupied, but the resort was very organized and we never had to wait in line long at all for the buffets or restaurants, or at the bars. We never had a problem getting a beach chair. At lunch, the buffet was never too crowded as they were grilling burgers and hot dogs by the pool. As always, the bartenders like Sergio, Freddy, Eric, Alberto, Armando, Juan Carlos, Abraham, Antonio work extremely hard to make sure everyone is happy, and they somehow remember almost everyone's drink choice if you are a repeat customer.Though gratuity is not mandatory, it doesn't hurt to tip them for good service. DJ Manuel keeps the disco fun and people on the dance floor. The al a carte restaurants were wonderful, Carlos does a great job running the Italian and Enrique keeps the Italian running smooth. Every staff member we came in contact with was friendly and helpful. There are some new entertainment staff members that are really fun and funny. Some of them are break dancers and you can catch them doing cool tricks near the beach or pool at times. There's just really nothing negative to say about the place, everything including the beach and pools are clean and well kept. The sand is soft without rocks. It's one of the best beaches in Cozumel. I wish I was still there!
    Round Indicators
    Julio B 07/23/2017 Family

    “THE WORST 4 DAYS OF MY TRIP”

    Without a doubt Barcelo allegro was the worst of my trip to Mexico. I went with my whole family hoping to habe a great experience as in all the other Barcelo hotels we went. From the beginning, we did the check in in one hour and we had to bring our bags to the room by ourselves under the sun at 32degrees. Then we had to bring them up one flor by stairs. The restaurants are also very very bad. For dinner and breakfast you have to wait on your feet around 30minutes before they give you a table. ( this happened to us every morning and night during the full length of our stay). Then there are some games for the kids (air hockey, pool...) but kids need to make a reservation before they can use it. My son went three days early in the morning to have a reservation. Once we showed up at the time of the reservation they kept saying they did a mistake and that we couldn't play. This happened three times and my son couldn't even try the hockey table. The last day the manager said he was sorry a he could look for a compensation for the bad attention but it was the last day and we wanted to leave the hotel as soon as possible. My recommendation is don't go to this hotel you will regret it.
    Round Indicators
    BEP1965 07/22/2017 Family

    “Great Facilities & Friendly Staff”

    We booked this vacation on Expedia. Great Deal. Pros: We loved our Room. 6622. Upstairs. Near the beach and private pool. Housekeeper was punctual and kept us stocked with water, beer and soda. Cleaned the room well. Air Conditioner worked well. Kept the room at 20C. Beach was wonderful and never had an issue finding chairs in the shade or sun. Drinks were good and we never had to wait more than a minute or two. We liked Abraham the bartender near the beach. All workers were friendly and pleasant. Cons: Food wasn't that great. Kind of like cruise ship buffet food or a little worse. Breakfast was ok. Nothing to write home about. Deserts in the buffet were good though. Hot in the buffet. You really have to eat and then leave quickly. Snacks in the Rosa Room were good in the afternoon. We ate in the Italian and Mexican specialty restaurants and found that they were not very good either. Upstairs rooms are noisy during certain times because the roofs are thatched. Space on the top. We brought a fan with us to help with the sound. It helped. Birds do chirp starting at about 5:30 am but we didn't find it too distracting. Suggestion: Leave a broom and waste pan in each room so we can sweep up our own sand during the day. We would do it! We never noticed this sewage smell that many people write about.

    EVALUATION

    Round Indicators

    • july 23 2017
    • Wildwood, Missouri
    • Family

    Tineless

    “ANTS IN THE BEDS -ROOMS”


    There are so many things wrong with this property! I will just tell you, spend the extra money and stay at a different resort! ~ ANTS IN BEDs ~ANTS IN ROOMs ~Food was fair ~ Ended up in a room with just ants on the floors. ~ renovated the room while my son was in the room and he helped move old furniture out of the room and help bring up new furniture into the room! With NO notice. ~renovated our balcony railing with no notice, it had red police tape on it when we got back! Shavings of metal and debris were all over our balcony! ~NO ROOM SERVICE ~Limited hours for eating at restaurants ~Water temperature in the shower was never guaranteed ~ Drinks were weak * Pools are nice! *Staff was pretty nice *Gardens nice *Beach nice , but very crowded with chairs.


    EVALUATION

    Round Indicators

    • july 23 2017
    • Virginia
    • Family

    mlepoly

    “Family-Oriented All-Inclusive with Something for Everyone”


    Went back to Allegro Cozumel for the fifth time in ten years. It's under new management and recently remodeled. This hotel was always a good value, with lots to do for everyone in the family but the new management and remodeling made it even better.


    EVALUATION

    Round Indicators

    • july 23 2017
    • Grapevine, Texas
    • Couples

    Ashleigh G

    “Never Disappoints”


    My husband and I were married here in 2011 and have decided to return back each year for our anniversary. This was our 7th trip back, and just like always we felt at home. For most of our stay the resort was almost 100% occupied, but the resort was very organized and we never had to wait in line long at all for the buffets or restaurants, or at the bars. We never had a problem getting a beach chair. At lunch, the buffet was never too crowded as they were grilling burgers and hot dogs by the pool. As always, the bartenders like Sergio, Freddy, Eric, Alberto, Armando, Juan Carlos, Abraham, Antonio work extremely hard to make sure everyone is happy, and they somehow remember almost everyone's drink choice if you are a repeat customer.Though gratuity is not mandatory, it doesn't hurt to tip them for good service. DJ Manuel keeps the disco fun and people on the dance floor. The al a carte restaurants were wonderful, Carlos does a great job running the Italian and Enrique keeps the Italian running smooth. Every staff member we came in contact with was friendly and helpful. There are some new entertainment staff members that are really fun and funny. Some of them are break dancers and you can catch them doing cool tricks near the beach or pool at times. There's just really nothing negative to say about the place, everything including the beach and pools are clean and well kept. The sand is soft without rocks. It's one of the best beaches in Cozumel. I wish I was still there!


    EVALUATION

    Round Indicators

    • july 23 2017
    • Family

    Julio B

    “THE WORST 4 DAYS OF MY TRIP”


    Without a doubt Barcelo allegro was the worst of my trip to Mexico. I went with my whole family hoping to habe a great experience as in all the other Barcelo hotels we went. From the beginning, we did the check in in one hour and we had to bring our bags to the room by ourselves under the sun at 32degrees. Then we had to bring them up one flor by stairs. The restaurants are also very very bad. For dinner and breakfast you have to wait on your feet around 30minutes before they give you a table. ( this happened to us every morning and night during the full length of our stay). Then there are some games for the kids (air hockey, pool...) but kids need to make a reservation before they can use it. My son went three days early in the morning to have a reservation. Once we showed up at the time of the reservation they kept saying they did a mistake and that we couldn't play. This happened three times and my son couldn't even try the hockey table. The last day the manager said he was sorry a he could look for a compensation for the bad attention but it was the last day and we wanted to leave the hotel as soon as possible. My recommendation is don't go to this hotel you will regret it.


    EVALUATION

    Round Indicators

    • july 22 2017
    • Family

    BEP1965

    “Great Facilities & Friendly Staff”


    We booked this vacation on Expedia. Great Deal. Pros: We loved our Room. 6622. Upstairs. Near the beach and private pool. Housekeeper was punctual and kept us stocked with water, beer and soda. Cleaned the room well. Air Conditioner worked well. Kept the room at 20C. Beach was wonderful and never had an issue finding chairs in the shade or sun. Drinks were good and we never had to wait more than a minute or two. We liked Abraham the bartender near the beach. All workers were friendly and pleasant. Cons: Food wasn't that great. Kind of like cruise ship buffet food or a little worse. Breakfast was ok. Nothing to write home about. Deserts in the buffet were good though. Hot in the buffet. You really have to eat and then leave quickly. Snacks in the Rosa Room were good in the afternoon. We ate in the Italian and Mexican specialty restaurants and found that they were not very good either. Upstairs rooms are noisy during certain times because the roofs are thatched. Space on the top. We brought a fan with us to help with the sound. It helped. Birds do chirp starting at about 5:30 am but we didn't find it too distracting. Suggestion: Leave a broom and waste pan in each room so we can sweep up our own sand during the day. We would do it! We never noticed this sewage smell that many people write about.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. Only one discount code per booking is permitted. The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for Europe and Mediterranean hotels. It is possible to combine a discount code with a special discount** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    * Barceló reserves the right to accept the application of advertised discounts. 

    ** At check-in, the hotel will request to see valid official documents to verify compliance with conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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