Views of Barceló Hotel Complex  Allegro Cozumel Resort

Allegro Cozumel

Texto: 32885 Sophisticated resort with special Palancar Reef scuba diving packages, one of the best diving spots in the world. Carretera Costera Sur Km 16.5 | 77600 San Francisco | Palancar | Cozumel | Quintana Roo | México
+ 52 987 872 97 70 + 52 987 872 97 92
Allegro Cozumel Texto: 32885 3.5 out of 5 based on 4167 ratings. 4167 user reviews.
Allegro Cozumel reviewed by H5228K on . Great views bad service and sleep Roofs of rooms are made of straw you can hear every animal at the crack of dawn. Hot everywhere except your room no AC in restaurants it feels like. Birds flying all over buffets in them eating the... Rating: 2
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Allegro Cozumel

Carretera Costera Sur Km 16.5   77600 San Francisco   Palancar   Cozumel   Quintana Roo   México  


Points of Interest

11.5 mi Cozumel International Airport

328 yards Private hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 4215 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

27% Complete

1166

Very good

34% Complete

1452

Average

19% Complete

805

Poor

10% Complete

448

Very poor

8% Complete

344

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    Round Indicators
    reneeh153 Kansas City, Missouri. 06/22/2017 Family

    “Satisfactory family vacation”

    Had 4 days of straight rain!! Ugh!! June is the beginning of the rainy season. We made the best of our trip. Very Nice, beautiful beach and loved how close the beach access was. Breakfast buffet at the Topaz was the only place to get breakfast which was ok tasting. Nothing exceptional. Dinner buffet at the Topaz was different theme every night but seemed to have the same gross looking food tasted bad. We seen a lot if dissapointed faces. Pool bar/restaurant is so much better with food for kids to enjoy- fries, hot dogs, Nachos, ice cream, chicken nuggets, etc. Chinese & Mexican restaurant was good. Get your reservations though & don't be a minute late or you'll be turned away like we were at the Italian restaurant. Employees work very hard- cooking, serving, keeping the rooms & grounds clean, & entertaining guests at night at the theatre. Kids club had lots of activities for kids to keep busy in the rain. Good drinks & bartenders were all very good! No room service, so if you're hungry you better not miss dinner or else you'll have to eat leftover buffet food & popcorn at the sports bar. If you want to play pool or air hockey tables you have to give the front desk your ID, which more waiting in line to do. Humidity level was so high the floor in our room was wet almost slipped several times. Our clothes & shoes were wet from dampness. Rooms were very nice and cozy though. We enjoyed our stay, but will not be back to stay at this resort.
    Round Indicators
    khaterinea Fort Worth, Texas. 06/22/2017 Family

    “Trip to Occidental Allegro”

    Excellent staff and very nice, upgraded property. Great location for scuba pickups and trips to town and around the island. Activities at the property for old and young. Best property for families with younger children.

    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
     Dear katherina, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay. Warm regards from Allegro Cozumel, Monica P, Guest Experience Manager

    Round Indicators
    Raquel L 06/22/2017 Family

    “March Break visit”

    Spent March break there. The staff were amazing, particularly the wait staff and the children's programming staff (Isis and Giovanni) made my children feel engaged and excited about the daily activities. Isis went out of her way to make sure the kids had fun and got the best out of our stay. The cleaning staff were always so helpful. The food needed a bit more variety. It got boring by day 3 and we are not picky. The staff do their best with the food they are provided for cooking. The quality could improve quite a bit. It would be great if they introduced bicycle rentals for kids and adults. The scuba lessons were amazing and the wild life easily spotted. The reception staff need more training/support in managing high volume arrivals as they became quite flustered with the arrival of two flights. Also rooms were not ready and we had to wait till dinner time to move into our rooms but we arrived at noon.
    Round Indicators
    yseung 06/22/2017 Family

    “Unpleasant vacation”

    There always were short of beach towels. It was hot and humid in restaurants. I had no choice for the restaurant reservation. It was already booked full the place I want to. There was long wait-list for family game activities while I stayed.
    Round Indicators
    Katmandu69 Shreveport, Louisiana. 06/21/2017 Family

    “Grandkids first trip overseas!”

    Brought the grandkids here for their first overseas yep and they were not disappointed! Good food, great service, iguanas, and coati!! Snorkeling was great and the rooms were cold and felt great after a day in the Caribbean! Would highly recommend!

    EVALUATION

    Round Indicators

    • june 22 2017
    • Kansas City, Missouri
    • Family

    reneeh153

    “Satisfactory family vacation”


    Had 4 days of straight rain!! Ugh!! June is the beginning of the rainy season. We made the best of our trip. Very Nice, beautiful beach and loved how close the beach access was. Breakfast buffet at the Topaz was the only place to get breakfast which was ok tasting. Nothing exceptional. Dinner buffet at the Topaz was different theme every night but seemed to have the same gross looking food tasted bad. We seen a lot if dissapointed faces. Pool bar/restaurant is so much better with food for kids to enjoy- fries, hot dogs, Nachos, ice cream, chicken nuggets, etc. Chinese & Mexican restaurant was good. Get your reservations though & don't be a minute late or you'll be turned away like we were at the Italian restaurant. Employees work very hard- cooking, serving, keeping the rooms & grounds clean, & entertaining guests at night at the theatre. Kids club had lots of activities for kids to keep busy in the rain. Good drinks & bartenders were all very good! No room service, so if you're hungry you better not miss dinner or else you'll have to eat leftover buffet food & popcorn at the sports bar. If you want to play pool or air hockey tables you have to give the front desk your ID, which more waiting in line to do. Humidity level was so high the floor in our room was wet almost slipped several times. Our clothes & shoes were wet from dampness. Rooms were very nice and cozy though. We enjoyed our stay, but will not be back to stay at this resort.


    EVALUATION

    Round Indicators

    • june 22 2017
    • Fort Worth, Texas
    • Family

    khaterinea

    “Trip to Occidental Allegro”


    Excellent staff and very nice, upgraded property. Great location for scuba pickups and trips to town and around the island. Activities at the property for old and young. Best property for families with younger children.


    Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review
    Dear katherina, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay. Warm regards from Allegro Cozumel, Monica P, Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 22 2017
    • Family

    Raquel L

    “March Break visit”


    Spent March break there. The staff were amazing, particularly the wait staff and the children's programming staff (Isis and Giovanni) made my children feel engaged and excited about the daily activities. Isis went out of her way to make sure the kids had fun and got the best out of our stay. The cleaning staff were always so helpful. The food needed a bit more variety. It got boring by day 3 and we are not picky. The staff do their best with the food they are provided for cooking. The quality could improve quite a bit. It would be great if they introduced bicycle rentals for kids and adults. The scuba lessons were amazing and the wild life easily spotted. The reception staff need more training/support in managing high volume arrivals as they became quite flustered with the arrival of two flights. Also rooms were not ready and we had to wait till dinner time to move into our rooms but we arrived at noon.


    EVALUATION

    Round Indicators

    • june 22 2017
    • Family

    yseung

    “Unpleasant vacation”


    There always were short of beach towels. It was hot and humid in restaurants. I had no choice for the restaurant reservation. It was already booked full the place I want to. There was long wait-list for family game activities while I stayed.


    EVALUATION

    Round Indicators

    • june 21 2017
    • Shreveport, Louisiana
    • Family

    Katmandu69

    “Grandkids first trip overseas!”


    Brought the grandkids here for their first overseas yep and they were not disappointed! Good food, great service, iguanas, and coati!! Snorkeling was great and the rooms were cold and felt great after a day in the Caribbean! Would highly recommend!


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