Barceló Hotel Beach Allegro Playacar Resort

Allegro Playacar

Texto: 33375 A hotel specialized in a wide variety of sports, entertainment and all types of events on the beach in Playa del Carmen. Lote Hotelero No. 7, Desarrollo | 77710 Playacar | Playa Del Carmen | Quintana Roo | México
+ 52 984 877 270 0 + 52 984 873 4507
Allegro Playacar Texto: 33375 4 out of 5 based on 5157 ratings. 5157 user reviews.
Allegro Playacar reviewed by Rosen Andrea H on . Nice holiday Lovely hotel. Beach FANTASTIC. Staff friendly. Wifi is NOT included. $12 a day or $45 a week for two devices. Starbucks is 200m down the road, buy a coffee - free wifi. Or buy a Mexican SIM card... Rating: 5
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Allegro Playacar

Lote Hotelero No. 7, Desarrollo   77710 Playacar   Playa Del Carmen   Quintana Roo   México  


Points of Interest

37.5 mi  Cancun International Airport

2 mi Playa del Carmen

Guest reviews.

There is no better expert than a traveller.

Allegro Playacar

4.0/5 Round Indicators
| 5178 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

34% Complete

1789

Very good

36% Complete

1871

Average

16% Complete

829

Poor

7% Complete

374

Very poor

6% Complete

315

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    Round Indicators
    Lesley O London, Canada. 10/17/2017 Couples

    “Great, low key stay at Allegro Playacar”

    We travelled to Allegro for a week for our honeymoon Sept 30-Oct 7, 2017. The resort is very nice and clearly and the staff are extremely friendly and helpful. The food was better than expected and very tasty. We tried all the a la cartes, which were all good. The buffet always had a food variety and never for boring. This is a very relaxing resort. Not the kind of place you go to party. It is quiet small and mostly European vacationers, and not a lot of English being spoken. I would love to go back to Playacar as the community was beautiful and very safe. There is a Starbucks a 5 min walk away with free wifi. 5th ave and shopping was only a $6 cab. We loved that each room had a hammock, and we used it a lot. No complaints aside from quite a bit of rain while we we there- but that is obv not the resorts fault!

    Javiera F, Gerente at Allegro Playacar, responded to this review
     Dear Lesley O, Thank you for choosing Allegro Playacar as the host of your recent vacations, and also for the time you took to compile this nice review . We are glad to read that you enjoyed your stay as our facilities and our quiality and selection of food. We are always looking for different ways to improve ourselves for your next visit, rest assured we will take your comment as one way to improve. We would love to have the pleasure to welcome you back again at your home away from home, Best wishes, Guest Experience Manager

    Round Indicators
    stinkers_0916 10/16/2017 Family

    “Dive trip 2017”

    The reception desk staff do not speak or understand much English which made it difficult to communicate. The front beach pool needed to b cleaned more often. Thatch roofing not acceptable if you have mold problems. Servers, pool bar staff and entertainment staff are excellent.

    Javiera F, Gerente at Allegro Playacar, responded to this review
     Dear stinkers_0916, Thank you for choosing Allegro Playacar as your holiday destination and for highlighting your favorite aspects of our resort through your comment on TripAdvisor. We are glad to read that you enjoyed your stay as our entertainment team and the kindness and the service of our staff. We will share it internally in order to keep offering the best Allegro Experiences, it would be an honor to us to host you in a near future. Warm regards. Guest Experience Manager.

    Round Indicators
    _shaeeharwood22 North Bay, Canada. 10/16/2017 Couples

    “Wonderful Vacation”

    This hotel was wonderful and staff were amazing. It was clean and well kept. Resort is on the smaller side but it was fantastic, the staff is absolutely amazing! Bartenders remembering orders, dining staff remembering faces and the front desk staff to guide you with any concerns. Rafael, Alejandro, Moises and Claudia were always making jokes, getting us what we needed and making sure we were having a great time. All of the staff always had smiles on their faces and were super friendly. The entertainment staff always got people involved in activities and made the day even more enjoyable. The beach was gorgeous, it was generally clean with not a lot of seaweed. When there was a bit of seaweed, it was nothing that got in the way of the beauty of the water and beach. Very pleased with my stay here. I would highly recommend this hotel to anyone. Thanks for the services and I hope to see the lovely staff in the future!

    Javiera F, Gerente at Allegro Playacar, responded to this review
     Dear _shaeeharwood22, Thank you for choosing Allegro Playacar as the host of your recent vacations, and also for the time you took to compile this nice review . We are glad to read that you enjoyed your stay as our facilities and the kindness and the service of our staff specially from Rafael, Alejandro, Moises and Claudia who are some of our finest members. We are always looking for different ways to improve ourselves for your next visit, rest assured we will take your comment as one way to improve. We would love to have the pleasure to welcome you back again at your home away from home, Best wishes, Guest Experience Manager

    Round Indicators
    Phandle27 Nashville, Tennessee. 10/16/2017 Couples

    “Dive trip”

    I really enjoyed my stay at Allegro Playacar. The service received was excellent throughout our stay. The only thing I was a little disappointed in was the food quality on the buffet. However, there were plenty of options to choose from so I was able to find a few things to eat. We did experience a few hiccups with the ProDive dive shop, but none with Allegro Playacar.

    Javiera F, Gerente at Allegro Playacar, responded to this review
     Dear Phandle27, Thank you for choosing Allegro Playacar as the host of your recent vacations, and also for the time you took to compile this nice review . We are glad to read that you enjoyed your stay as our facilities and our hotel. We are always looking for different ways to improve ourselves for your next visit, rest assured we will take your comment as one way to improve. We are sorry to read you had incidents with ProDive, even when they are not part of the hotel, we are all members of the same family and we will for sure take this comment so they can take the necessary measures to improve their service. We hope to have you back at your new home away from home. Best wishes, Guest Experience Manager

    Round Indicators
    JeffHorner 10/16/2017 Family

    “Family Trip”

    Everything was perfect. Only concerns we had at times was the AC in the room and getting to sleep because the sheets are very musty. I would recommend this resort to family and friends and loved hearing what future updates the resort will be taking on.

    Javiera F, Gerente at Allegro Playacar, responded to this review
     Dear JeffHorner, Thank you for choosing Allegro Playacar as the host of your recent family trip, and also for the time you took to compile this nice review . We are glad to read that you enjoyed your stay as our facilities. We are always looking for different ways to improve ourselves for your next visit, rest assured we will take your comment as one way to improve. We hope to have you back at your new home away from home, here at Mayan Riviera. Warm regards, Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 17 2017
    • London, Canada
    • Couples

    Lesley O

    “Great, low key stay at Allegro Playacar”


    We travelled to Allegro for a week for our honeymoon Sept 30-Oct 7, 2017. The resort is very nice and clearly and the staff are extremely friendly and helpful. The food was better than expected and very tasty. We tried all the a la cartes, which were all good. The buffet always had a food variety and never for boring. This is a very relaxing resort. Not the kind of place you go to party. It is quiet small and mostly European vacationers, and not a lot of English being spoken. I would love to go back to Playacar as the community was beautiful and very safe. There is a Starbucks a 5 min walk away with free wifi. 5th ave and shopping was only a $6 cab. We loved that each room had a hammock, and we used it a lot. No complaints aside from quite a bit of rain while we we there- but that is obv not the resorts fault!


    Javiera F, Gerente at Allegro Playacar, responded to this review
    Dear Lesley O, Thank you for choosing Allegro Playacar as the host of your recent vacations, and also for the time you took to compile this nice review . We are glad to read that you enjoyed your stay as our facilities and our quiality and selection of food. We are always looking for different ways to improve ourselves for your next visit, rest assured we will take your comment as one way to improve. We would love to have the pleasure to welcome you back again at your home away from home, Best wishes, Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 16 2017
    • Family

    stinkers_0916

    “Dive trip 2017”


    The reception desk staff do not speak or understand much English which made it difficult to communicate. The front beach pool needed to b cleaned more often. Thatch roofing not acceptable if you have mold problems. Servers, pool bar staff and entertainment staff are excellent.


    Javiera F, Gerente at Allegro Playacar, responded to this review
    Dear stinkers_0916, Thank you for choosing Allegro Playacar as your holiday destination and for highlighting your favorite aspects of our resort through your comment on TripAdvisor. We are glad to read that you enjoyed your stay as our entertainment team and the kindness and the service of our staff. We will share it internally in order to keep offering the best Allegro Experiences, it would be an honor to us to host you in a near future. Warm regards. Guest Experience Manager.

    EVALUATION

    Round Indicators

    • october 16 2017
    • North Bay, Canada
    • Couples

    _shaeeharwood22

    “Wonderful Vacation”


    This hotel was wonderful and staff were amazing. It was clean and well kept. Resort is on the smaller side but it was fantastic, the staff is absolutely amazing! Bartenders remembering orders, dining staff remembering faces and the front desk staff to guide you with any concerns. Rafael, Alejandro, Moises and Claudia were always making jokes, getting us what we needed and making sure we were having a great time. All of the staff always had smiles on their faces and were super friendly. The entertainment staff always got people involved in activities and made the day even more enjoyable. The beach was gorgeous, it was generally clean with not a lot of seaweed. When there was a bit of seaweed, it was nothing that got in the way of the beauty of the water and beach. Very pleased with my stay here. I would highly recommend this hotel to anyone. Thanks for the services and I hope to see the lovely staff in the future!


    Javiera F, Gerente at Allegro Playacar, responded to this review
    Dear _shaeeharwood22, Thank you for choosing Allegro Playacar as the host of your recent vacations, and also for the time you took to compile this nice review . We are glad to read that you enjoyed your stay as our facilities and the kindness and the service of our staff specially from Rafael, Alejandro, Moises and Claudia who are some of our finest members. We are always looking for different ways to improve ourselves for your next visit, rest assured we will take your comment as one way to improve. We would love to have the pleasure to welcome you back again at your home away from home, Best wishes, Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 16 2017
    • Nashville, Tennessee
    • Couples

    Phandle27

    “Dive trip”


    I really enjoyed my stay at Allegro Playacar. The service received was excellent throughout our stay. The only thing I was a little disappointed in was the food quality on the buffet. However, there were plenty of options to choose from so I was able to find a few things to eat. We did experience a few hiccups with the ProDive dive shop, but none with Allegro Playacar.


    Javiera F, Gerente at Allegro Playacar, responded to this review
    Dear Phandle27, Thank you for choosing Allegro Playacar as the host of your recent vacations, and also for the time you took to compile this nice review . We are glad to read that you enjoyed your stay as our facilities and our hotel. We are always looking for different ways to improve ourselves for your next visit, rest assured we will take your comment as one way to improve. We are sorry to read you had incidents with ProDive, even when they are not part of the hotel, we are all members of the same family and we will for sure take this comment so they can take the necessary measures to improve their service. We hope to have you back at your new home away from home. Best wishes, Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 16 2017
    • Family

    JeffHorner

    “Family Trip”


    Everything was perfect. Only concerns we had at times was the AC in the room and getting to sleep because the sheets are very musty. I would recommend this resort to family and friends and loved hearing what future updates the resort will be taking on.


    Javiera F, Gerente at Allegro Playacar, responded to this review
    Dear JeffHorner, Thank you for choosing Allegro Playacar as the host of your recent family trip, and also for the time you took to compile this nice review . We are glad to read that you enjoyed your stay as our facilities. We are always looking for different ways to improve ourselves for your next visit, rest assured we will take your comment as one way to improve. We hope to have you back at your new home away from home, here at Mayan Riviera. Warm regards, Guest Experience Manager

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    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

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