Barceló Hotel Pool  Maya Beach

Barceló Maya Beach

Texto: 35067 A large, recently renovated 5* resort offering the most exclusive stay on an idyllic beach on the Caribbean Sea. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Beach Texto: 35067 4.5 out of 5 based on 7901 ratings. 7901 user reviews.
Barceló Maya Beach reviewed by Kathy B on . Sand, sun and solo This was my third trip back to the Barcelo. I had previously stayed at the Palace with my children but since I going solo this time I thought I would stay at the Beach (which is at the opposite... Rating: 5
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Barceló Maya Beach

4.5/5 Round Indicators
| 7950 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

53% Complete

4264

Very good

29% Complete

2312

Average

9% Complete

771

Poor

4% Complete

354

Very poor

3% Complete

249

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    Round Indicators
    Sabina Y Coeur d'Alene, Idaho. 05/21/2017 Friends getaway

    “Awesome vacation experience!”

    One of the best vacations I've ever been on! The check in process was horrible, as expected from reviews. We booked separately from our friends and called to make sure we'd be put in the same building and were told no problem. When our friends showed up they were also told no problem. When I finally arrived at 9pm, they said the rooms were full and they put us at the other end of the resort and told us to come back the next day. When we did, we wound up dealing with a manager who kept asking us who had told us we could move rooms. We had no idea, and she basically called us liars and said we were booked at Beach instead of Colonial or Tropical like our reservations said. If that was true, why would they tell us it was no problem to be in the same building? I felt like any time I needed the front desk they basically tried to just pass me off until I got tired of getting put on hold. They eventually moved us but it made the first day and a half stressful and unpleasant. Other than that, it was great. There was a nice variety of food and we enjoyed both the buffets and specialty places. I'm gluten intolerant but not celiac, so I can fudge a little with what I eat. I had no problems with anything I ate, and when I asked for gluten free, as long as I talked to a manager they were very willing to accommodate my needs. The pools were gorgeous and we had no problem getting chairs and moving around throughout the day. The rooms were very nice but could have used more outlets for charging phones. The sheets were plastic-feeling but beds were comfortable. At times there was a lot of noise in the hallways or above us, but nothing terrible once I put my white noise app on. With the exception of the front desk, the staff was awesome, helpful, and very friendly. Drinks were plentiful and tasty enough. A tad weak and sweet but enjoyable nonetheless. We really enjoyed sailing and scuba diving on site, and did the Xplorer experience, which was worth every penny in my opinion; an absolute blast! The gym was really nice, the beach/boat staff were awesome, and the grounds were absolutely stunning and well kept. Overall very enjoyable trip, and would definitely recommend to others, with just a warning about check in and front desk problems.
    Round Indicators
    raymondjaym Kingwood, Texas. 05/21/2017 Family

    “Barcelo Maya”

    It was a nice vacation overall. We may go back but only if we can book the Colonial or The Tropical. There is definitely a difference between properties, we were booked to the Maya Beach which I didn't like, but the staff was able to switch us to the Colonial and that made a huge difference for me.
    Round Indicators
    javaeve Bloomington, IL. 05/21/2017 Friends getaway

    “Another Great Week at the Barcelo!”

    We had another wonderful week at the Barceló! We had registered at the Beach, which is our preferred set of buildings in the complex, but were placed in the Caribe due to occupancy. No to worry, it was just fine. We have always enjoyed the a la carte meals but there was a noticeable improvement this year! La Trattoria was absolutely wonderful! If you haven't tried their chicken stuffed with mozzarella and wrapped in bacon, you have missed out!
    Round Indicators
    Reza A Toronto, Canada. 05/20/2017 Family

    “Clean modern hotel with nice staff”

    barcelo maya caribe is part of a hotel complex of four hotels sharing common areas. It has a modern lobby, signature restaurants, very clean permises and a nice beach. Staff are super nice and helpful. Rooms are quiet and clean. Lots of amenities such as a modern Gym and tennis courts, that are always available. Free internet is only in two spots for limited time of the day though, if you need internet in your room it should purchased per day per device for $10.
    Round Indicators
    michaelwilliamp2017 Morristown, New Jersey. 05/20/2017 Family

    “Family Vacation”

    This place is awesome! The whole complex is very nice and clean. I enjoyed walking around and taking in the architecture / interior design. Everything was modern and had they had some brand new attractions like the mall with the bowling alley. The service was all great and really fast. It seems like they treat their employees really well because everyone was happy and enjoying themselves. The food got old really quick but I do not eat a lot of meat so it depends what you like. Drinks were always easy to get to and they offered Don Julio shots to us if we asked. The whole production of the place is pretty seamless and organized. As a 20 something guy I liked that there was always a party to be found but no one was out of control fighting or throwing up. Great family party atmosphere.

    EVALUATION

    Round Indicators

    • may 21 2017
    • Coeur d'Alene, Idaho
    • Friends getaway

    Sabina Y

    “Awesome vacation experience!”


    One of the best vacations I've ever been on! The check in process was horrible, as expected from reviews. We booked separately from our friends and called to make sure we'd be put in the same building and were told no problem. When our friends showed up they were also told no problem. When I finally arrived at 9pm, they said the rooms were full and they put us at the other end of the resort and told us to come back the next day. When we did, we wound up dealing with a manager who kept asking us who had told us we could move rooms. We had no idea, and she basically called us liars and said we were booked at Beach instead of Colonial or Tropical like our reservations said. If that was true, why would they tell us it was no problem to be in the same building? I felt like any time I needed the front desk they basically tried to just pass me off until I got tired of getting put on hold. They eventually moved us but it made the first day and a half stressful and unpleasant. Other than that, it was great. There was a nice variety of food and we enjoyed both the buffets and specialty places. I'm gluten intolerant but not celiac, so I can fudge a little with what I eat. I had no problems with anything I ate, and when I asked for gluten free, as long as I talked to a manager they were very willing to accommodate my needs. The pools were gorgeous and we had no problem getting chairs and moving around throughout the day. The rooms were very nice but could have used more outlets for charging phones. The sheets were plastic-feeling but beds were comfortable. At times there was a lot of noise in the hallways or above us, but nothing terrible once I put my white noise app on. With the exception of the front desk, the staff was awesome, helpful, and very friendly. Drinks were plentiful and tasty enough. A tad weak and sweet but enjoyable nonetheless. We really enjoyed sailing and scuba diving on site, and did the Xplorer experience, which was worth every penny in my opinion; an absolute blast! The gym was really nice, the beach/boat staff were awesome, and the grounds were absolutely stunning and well kept. Overall very enjoyable trip, and would definitely recommend to others, with just a warning about check in and front desk problems.


    EVALUATION

    Round Indicators

    • may 21 2017
    • Kingwood, Texas
    • Family

    raymondjaym

    “Barcelo Maya”


    It was a nice vacation overall. We may go back but only if we can book the Colonial or The Tropical. There is definitely a difference between properties, we were booked to the Maya Beach which I didn't like, but the staff was able to switch us to the Colonial and that made a huge difference for me.


    EVALUATION

    Round Indicators

    • may 21 2017
    • Bloomington, IL
    • Friends getaway

    javaeve

    “Another Great Week at the Barcelo!”


    We had another wonderful week at the Barceló! We had registered at the Beach, which is our preferred set of buildings in the complex, but were placed in the Caribe due to occupancy. No to worry, it was just fine. We have always enjoyed the a la carte meals but there was a noticeable improvement this year! La Trattoria was absolutely wonderful! If you haven't tried their chicken stuffed with mozzarella and wrapped in bacon, you have missed out!


    EVALUATION

    Round Indicators

    • may 20 2017
    • Toronto, Canada
    • Family

    Reza A

    “Clean modern hotel with nice staff”


    barcelo maya caribe is part of a hotel complex of four hotels sharing common areas. It has a modern lobby, signature restaurants, very clean permises and a nice beach. Staff are super nice and helpful. Rooms are quiet and clean. Lots of amenities such as a modern Gym and tennis courts, that are always available. Free internet is only in two spots for limited time of the day though, if you need internet in your room it should purchased per day per device for $10.


    EVALUATION

    Round Indicators

    • may 20 2017
    • Morristown, New Jersey
    • Family

    michaelwilliamp2017

    “Family Vacation”


    This place is awesome! The whole complex is very nice and clean. I enjoyed walking around and taking in the architecture / interior design. Everything was modern and had they had some brand new attractions like the mall with the bowling alley. The service was all great and really fast. It seems like they treat their employees really well because everyone was happy and enjoying themselves. The food got old really quick but I do not eat a lot of meat so it depends what you like. Drinks were always easy to get to and they offered Don Julio shots to us if we asked. The whole production of the place is pretty seamless and organized. As a 20 something guy I liked that there was always a party to be found but no one was out of control fighting or throwing up. Great family party atmosphere.


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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of accumulated discount will be 25% of the rate (although in certain hotels the maximum accumulated discount will be 20%). It is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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