Discounts available for booking on Barcelo.com

With the promotional code MAYAPREMIUM, you will receive 15% off at the following hotels: Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promotional code valid for reservations booked before 01/31/2017 and stays until 12/16/2017.

Barceló Hotel Pool  Maya Beach

Barceló Maya Beach

Texto: 35067 A large, recently renovated 5* resort offering the most exclusive stay on an idyllic beach on the Caribbean Sea. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Beach Texto: 35067 4.5 out of 5 based on 7565 ratings. 7565 user reviews.
Barceló Maya Beach reviewed by Chris R on . Surf Ride Staff is amazing and helpful. Rides are a blast !! #1service ! Ladies, this is not just for the boys! Great way to enjoy a day at Barcelo as a couple:) wave rider was totally awesome, wasn't busy... Rating: 5
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Beach

4.5/5 Round Indicators
| 7579 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

53% Complete

4068

Very good

29% Complete

2199

Average

9% Complete

740

Poor

4% Complete

337

Very poor

3% Complete

240

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    Round Indicators
    Dena E Northfield mn. 02/20/2017 Couples

    “Beautiful tropical resort”

    My husband and I just stayed at maya beach for the week. The rooms were excellent. Comfortable bed clean cozy bathroom and nice balcony. No need to bring shampoo and conditioner its provided in shower. Very please with that. It is a very large resort so bring comfortable shoes. The ocean front and pool area is gorgeous! sandy beach on maya beach end and rocks/coral on the palace end. Bring swim shoes if you stay at palace. The dining was relaxing with lots of choices to of foods to eat! Restaurant were nice. The resort exceeded our expectations! It is very large and takes some time to learn your way around. You can stay in your section if you like there are a little of everything in each section of the resort but you can explore all 4 if you want to. The mexican plaza was really nice to shop in if you don't plan to leave the resort. You really don't have to. I would recommend bringing your own snorkels to use. bring small bills. we will go there again! The whole resort was so beautiful and clean and staff was friendly and spoke english enough to communicate. we loved it! Go to this resort if you want a large resort experience with a beautiful beach!
    Round Indicators
    Marinela N 02/20/2017 Family

    “Service ”

    The dinner and breakfast buffet is outstanding. Amazing selection and beautiful presentation. I have traveled around the world and I stay at very nice places. I was greatly imprased. Service was great. My server Antonio Valesquez made sure that my family got excellent service. The menager as well was excellent. They even got the kitchen to make fresh mashpotatos for me the day that they did not have it on the buffet. Thank you:)
    Round Indicators
    Julie J 02/20/2017 Family

    “Beautiful facilities - bad service”

    This place is absolutely stunning to look at, but scratch the service and you can tell that many of the staff hate working here. I stayed here once before about 8 years ago and thought the same thing then. Since then I have stayed at 4 other resorts in this area and have always had beautiful service, so I thought last time at Barcelona Maya Resort was a fluke. Turns out it was not. There were so many problems with the service, I can't even list them all. Most notable was in the spa and the Premiere "club". However, the restaurant, bar and activity staff were all good. I do tip regularly and generously, so that may be why. However, I think the staff here in many areas are not motivated or empowered to help - particularly those who are not tipped employees - and it shows. However much I like the facilities, I would not return and would recommend against it to others.
    Round Indicators
    x x 02/20/2017

    “Great vacation, beautiful resort!!!”

    The food is good, and they have a water park with a surfing tutorial, and it's on a slide, and it's also great and you guys should come and visit and the rooms are comfortable, very clean!!!!!🙏🏼🙏🏼👍🏼👍🏼
    Round Indicators
    Kimberly O 02/19/2017 Family

    “Exemplary Wait Staff”

    My daughter and I looked forward to dinner each evening! The staff was extremely professional, efficient, and friendly. Thank you Alexis López, Maday Mendoza, Antelmo Jimenez, and Esther Jimenes for making our evenings so enjoyable.

    EVALUATION

    Round Indicators

    • february 20 2017
    • Northfield mn
    • Couples

    Dena E

    “Beautiful tropical resort”


    My husband and I just stayed at maya beach for the week. The rooms were excellent. Comfortable bed clean cozy bathroom and nice balcony. No need to bring shampoo and conditioner its provided in shower. Very please with that. It is a very large resort so bring comfortable shoes. The ocean front and pool area is gorgeous! sandy beach on maya beach end and rocks/coral on the palace end. Bring swim shoes if you stay at palace. The dining was relaxing with lots of choices to of foods to eat! Restaurant were nice. The resort exceeded our expectations! It is very large and takes some time to learn your way around. You can stay in your section if you like there are a little of everything in each section of the resort but you can explore all 4 if you want to. The mexican plaza was really nice to shop in if you don't plan to leave the resort. You really don't have to. I would recommend bringing your own snorkels to use. bring small bills. we will go there again! The whole resort was so beautiful and clean and staff was friendly and spoke english enough to communicate. we loved it! Go to this resort if you want a large resort experience with a beautiful beach!


    EVALUATION

    Round Indicators

    • february 20 2017
    • Family

    Marinela N

    “Service ”


    The dinner and breakfast buffet is outstanding. Amazing selection and beautiful presentation. I have traveled around the world and I stay at very nice places. I was greatly imprased. Service was great. My server Antonio Valesquez made sure that my family got excellent service. The menager as well was excellent. They even got the kitchen to make fresh mashpotatos for me the day that they did not have it on the buffet. Thank you:)


    EVALUATION

    Round Indicators

    • february 20 2017
    • Family

    Julie J

    “Beautiful facilities - bad service”


    This place is absolutely stunning to look at, but scratch the service and you can tell that many of the staff hate working here. I stayed here once before about 8 years ago and thought the same thing then. Since then I have stayed at 4 other resorts in this area and have always had beautiful service, so I thought last time at Barcelona Maya Resort was a fluke. Turns out it was not. There were so many problems with the service, I can't even list them all. Most notable was in the spa and the Premiere "club". However, the restaurant, bar and activity staff were all good. I do tip regularly and generously, so that may be why. However, I think the staff here in many areas are not motivated or empowered to help - particularly those who are not tipped employees - and it shows. However much I like the facilities, I would not return and would recommend against it to others.


    EVALUATION

    Round Indicators

    • february 20 2017

    x x

    “Great vacation, beautiful resort!!!”


    The food is good, and they have a water park with a surfing tutorial, and it's on a slide, and it's also great and you guys should come and visit and the rooms are comfortable, very clean!!!!!🙏🏼🙏🏼👍🏼👍🏼


    EVALUATION

    Round Indicators

    • february 19 2017
    • Family

    Kimberly O

    “Exemplary Wait Staff”


    My daughter and I looked forward to dinner each evening! The staff was extremely professional, efficient, and friendly. Thank you Alexis López, Maday Mendoza, Antelmo Jimenez, and Esther Jimenes for making our evenings so enjoyable.


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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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