Barceló Hotel Pool  Maya Caribe

Barceló Maya Caribe

Texto: 35190 This 5-star, All Inclusive beachfront resort features beautiful architecture inspired by Mayan culture. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Caribe Texto: 35190 4.5 out of 5 based on 3490 ratings. 3490 user reviews.
Barceló Maya Caribe reviewed by sjquack on . This place is amazing! This resort was awesome. Everything was within walking distance, if not then take the resorts double decker bus to go between hotels. During our stay, the bartenders, Frederico P, Danny Lopez... Rating: 5
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Barceló Maya Caribe

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 3655 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

65% Complete

2377

Very good

21% Complete

795

Average

7% Complete

269

Poor

3% Complete

118

Very poor

2% Complete

96

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    Round Indicators
    Don R 01/19/2018 Family

    “Disappointing - Does not live up to it's rating”

    We stayed at the hotel for 1 week between January 7th and 14th. Overall, the experience was ok, but not great. Let me be more specific. The Good: Hotel facilities are very good. The size of the resort is not an issue. Beach is perfect with lots of chairs available Pools are large and you can move from very noisy locations to very quiet ones. Lot's of chairs available either in the sun or shade. Service was excellent and the staff is very friendly and helpful The Bad: The food in the buffet areas is not good. Cold and tasteless. There were raw meats, fish and seafood out in the open waiting to be cooked on the grill. The à la carte restaurants were average and in some cases seemed to be buffet fare. The Japanese restaurant was the best, We did not appreciate the cook using the same knife and spatula on the fish, seafood and meat. The quality of the food was the main problem at this resort and it greatly lowered our enjoyment. Room was older and had a foul sewer smell. This seemed to be unique to us and on the positive side, the hotel responded very quickly offering daily VIP cleaning to keep it under control. Otherwise, the room was somewhat clean, but definitely not 4.5 stars. All in all, we were able to enjoy our vacation because of the beach and the sun. Otherwise, for the first time in my experience, I was not sad to leave. The hotel did not enhance our vacation. It was a source of multiple disappointments.
    Round Indicators
    randolphedwardv Edmonton, Canada. 01/18/2018 Couples

    “Wonderful vacation spot”

    We just returned from a wonderful stay at the Barcelo. We went with some friends and even though this was our forth time at the Barcelo, the wow factor was still there. We love all that the resort has to offer in regards to activities, pools ,bars,restaurants etc. A very important thing to mention is the beach. We have been to several different resorts in the Mayan and while they have all been lovely, this one has the most beautiful large beach with alot of chairs and a great sandy bottom for great swimmming and snorkelling. We would reccomend this resort to anyone.
    Round Indicators
    Robert R Plainfield, Illinois. 01/17/2018 Couples

    “Amazing property can use some improvements in the guest rooms”

    I traveled here as a package deal with a concert event. The concert event (Davve matthews & Tim Reynolds) was awesome. The pool and Spa were fantastic and the staff was also good. The hotel is beautiful inside and out...EXCEPT for the standard guest rooms. They are just average ad we were happy we didn't spend much time there. We had multiple repair issues in our room (lock broken, toilet didn't flush, shower didn't drain, etc.) We couldn't get a new room and paid a fortune for this event. Very disappointed but still had a good time.
    Round Indicators
    abbybellwilson 01/17/2018 Family

    “Amazing Trip”

    This was the first time taking out kids out of the US and it was wonderful from the moment we landed. Barcelo staff was waiting with our name on a board, taking us swiftly to the hotel, we didn't have to wait at the airport at all. Our reception was very welcoming as they were expecting us! Our kids loved it and had a great time. We felt very safe and the food was great! Thank you Barcelo, we will be back!
    Round Indicators
    Mmcandrew 01/17/2018 Friends getaway

    “Dave & Tim Concert”

    Just was there for the Dave and Tim concert, first time staying at Barcelo. I’m used to staying at a smaller resort, closer to 5th Ave, but the larger resort did have some advantages. More pools, if you want to be closer or further away from the activities. The concert venue was pretty impressive. Food and drink stands we’re super convenient, also good views from any angle. The gym and spa facilities were impressive, suggest you try if your into those things. Room was average and clean. Large beach area. Some cons were: they didn’t seem to replace things timely, such as TP in the public bathrooms or food at the buffets. Food choices were sometimes hard, especially for a picky eater. Didn’t feel as personal as staying at a smaller resort that offers the same amenities. Overall it was a great experience. If another concert opportunity arises, I would stay here again.

    EVALUATION

    Round Indicators

    • january 19 2018
    • Family

    Don R

    “Disappointing - Does not live up to it's rating”


    We stayed at the hotel for 1 week between January 7th and 14th. Overall, the experience was ok, but not great. Let me be more specific. The Good: Hotel facilities are very good. The size of the resort is not an issue. Beach is perfect with lots of chairs available Pools are large and you can move from very noisy locations to very quiet ones. Lot's of chairs available either in the sun or shade. Service was excellent and the staff is very friendly and helpful The Bad: The food in the buffet areas is not good. Cold and tasteless. There were raw meats, fish and seafood out in the open waiting to be cooked on the grill. The à la carte restaurants were average and in some cases seemed to be buffet fare. The Japanese restaurant was the best, We did not appreciate the cook using the same knife and spatula on the fish, seafood and meat. The quality of the food was the main problem at this resort and it greatly lowered our enjoyment. Room was older and had a foul sewer smell. This seemed to be unique to us and on the positive side, the hotel responded very quickly offering daily VIP cleaning to keep it under control. Otherwise, the room was somewhat clean, but definitely not 4.5 stars. All in all, we were able to enjoy our vacation because of the beach and the sun. Otherwise, for the first time in my experience, I was not sad to leave. The hotel did not enhance our vacation. It was a source of multiple disappointments.


    EVALUATION

    Round Indicators

    • january 18 2018
    • Edmonton, Canada
    • Couples

    randolphedwardv

    “Wonderful vacation spot”


    We just returned from a wonderful stay at the Barcelo. We went with some friends and even though this was our forth time at the Barcelo, the wow factor was still there. We love all that the resort has to offer in regards to activities, pools ,bars,restaurants etc. A very important thing to mention is the beach. We have been to several different resorts in the Mayan and while they have all been lovely, this one has the most beautiful large beach with alot of chairs and a great sandy bottom for great swimmming and snorkelling. We would reccomend this resort to anyone.


    EVALUATION

    Round Indicators

    • january 17 2018
    • Plainfield, Illinois
    • Couples

    Robert R

    “Amazing property can use some improvements in the guest rooms”


    I traveled here as a package deal with a concert event. The concert event (Davve matthews & Tim Reynolds) was awesome. The pool and Spa were fantastic and the staff was also good. The hotel is beautiful inside and out...EXCEPT for the standard guest rooms. They are just average ad we were happy we didn't spend much time there. We had multiple repair issues in our room (lock broken, toilet didn't flush, shower didn't drain, etc.) We couldn't get a new room and paid a fortune for this event. Very disappointed but still had a good time.


    EVALUATION

    Round Indicators

    • january 17 2018
    • Family

    abbybellwilson

    “Amazing Trip”


    This was the first time taking out kids out of the US and it was wonderful from the moment we landed. Barcelo staff was waiting with our name on a board, taking us swiftly to the hotel, we didn't have to wait at the airport at all. Our reception was very welcoming as they were expecting us! Our kids loved it and had a great time. We felt very safe and the food was great! Thank you Barcelo, we will be back!


    EVALUATION

    Round Indicators

    • january 17 2018
    • Friends getaway

    Mmcandrew

    “Dave & Tim Concert”


    Just was there for the Dave and Tim concert, first time staying at Barcelo. I’m used to staying at a smaller resort, closer to 5th Ave, but the larger resort did have some advantages. More pools, if you want to be closer or further away from the activities. The concert venue was pretty impressive. Food and drink stands we’re super convenient, also good views from any angle. The gym and spa facilities were impressive, suggest you try if your into those things. Room was average and clean. Large beach area. Some cons were: they didn’t seem to replace things timely, such as TP in the public bathrooms or food at the buffets. Food choices were sometimes hard, especially for a picky eater. Didn’t feel as personal as staying at a smaller resort that offers the same amenities. Overall it was a great experience. If another concert opportunity arises, I would stay here again.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.