Barceló Hotel Pool  Maya Caribe

Barceló Maya Caribe

Texto: 35190 This 5-star, All Inclusive beachfront resort features beautiful architecture inspired by Mayan culture. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Caribe Texto: 35190 4.5 out of 5 based on 3060 ratings. 3060 user reviews.
Barceló Maya Caribe reviewed by B Z on . Great Hotel for Family Vacay We stayed here on our family's first trip to the Riviera Maya as it came highly recommended by our travel agents who had stayed there themselves. This was our first vacation with our 4-month-old... Rating: 4
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Barceló Maya Caribe

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 3087 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

65% Complete

2015

Very good

22% Complete

684

Average

6% Complete

210

Poor

3% Complete

97

Very poor

2% Complete

81

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    Round Indicators
    Dorota Z Walton, New York. 05/18/2017 Couples

    “Wonderland !!!”

    Great place for couples and for family with children!!! Beyond beautiful and so big ... so much to do so much fun!!! Very clean and great service !!! Defiantly will be back as soon as we can and bring family and friends!!!
    Round Indicators
    Vecentafoster 05/18/2017 Solo travel

    “Review”

    Enjoyed my stay. Good hospitality, friendly and helpful. Can wait to return. Thanks again and keep up the good work. Shopping centers are nice. Sports bar was lots of fun. Staff are friendly and fun to be around. Very helpful too.
    Round Indicators
    TequilaTraveler007 Chicago. 05/17/2017 Couples

    “Hits and Misses”

    I really do enjoy doing research when selecting a vacation spot and I selected Barcelo Maya Caribe based on the location and their beach. I have been visiting the area since 1988 and have stayed at hotels from Cancun to Tulum. For the past couple years I've preferred renting a condo but thought because of my work I really needed to relax and thought an all-inclusive would be the right choice. My breakdown is for things I find important when selecting a hotel: BEACH - The beach here is really wide with areas to talk long walks, sun tan and enjoy the beautiful turquoise water. On most days the water was calm and refreshing, no complaints here. FOOD - Too many inconsistencies all over the complex. I found that unless you were having an omelet everything else has been cooked much earlier than your arrival and you'll eat it at various levels of warmth. I actually prefer oatmeal in the morning and on some mornings they would have brown sugar and on some, they would not. I get the variety thing but this is a staple that should always be there. At the beachside grill, they would have hot dogs and hamburgers but fries would only be brought out after 12 noon even though they were serving the hot dogs and burgers earlier, this made no sense. We ate at the Mexican, Italian, Asian and the Steak restaurant and thought they were all good but nothing to rave about. The buffets at lunch had the best variety for us. ROOM - We were upgraded (more on this below) and had the swim out pool and we found the room to be very comfortable and the maid did a good job always keeping everything tidy but one day we only received bath towels, again another inconsistency. The AC worked fine and we always found something on television to watch. In the bathroom, the hair dryer was hard wired into the wall so unless you were about 5 foot five you'd have to squat down to dry your hair! DRINKS - I work in the liquor business so it irks me to see someone serving cheap alcohol. The margaritas were awful except for one day at the bar in the lobby. I thought they house drinks were all bland so I stuck to beer and refused to pay extra for brands that would be included at other AI's but again I knew this coming in. ACTIVITIES - There is definitely plenty to do at this resort! LOCATION - We found it convenient to be able to hop on a bus and visit things outside of the hotel or simply cab it somewhere. The ride to and from the airport was fine. THE PEOPLE (Other vacationers) - The hotel attracts couples and lots and lots and lots of groups. This is where we struggled, often times a group of 10 or even 40 would take over the pool bars and it was impossible to get a drink. This is the first AI where I had to get 80% of my own drinks. On some days I would order a drink and not get it for 30 minutes. When we checked in we were grateful to get the room upgrade which came with the built in pool and we thought it would be really great to enjoy it one evening and just relax but little did we know that we were next door to some idiots who had a rowdy and vulgar 4 hour party one night that went on till 2 am! I tried calling the front desk at midnight and there was no answer so I walked over to the lobby to make them aware of this and they told me they would send someone over, no one ever came. The next morning I woke up early since I didn't sleep much and wanted to use my pool only to discover that the idiots next door had left some of their beer cans and bottles in MY pool area, only a few feet from my door! On another afternoon we were in the lobby bar which has piped in piano music and two couples walked in with their boom box and start blasting their music. What?? The hotel has its pluses and minuses but as a result of the minuses, I think I'll stay elsewhere next time.
    Round Indicators
    Jan B Ontario, Canada. 05/17/2017

    “Excellent Group Vacation”

    Week of May 6, 2017 This is a great resort for large groups. We were only a group of ten, but with access to Beach, Tropical and Colonial as well as our Caribe, there is so much to do. The double-decker buses take you from one end of the HUGE property to the other, and a real treat is to ride it at night, and sit on the top level if the roof has been rolled back. Lots of shopping in the Maya Mall which is in the resort. The guys loved the Sportsbar, with the huge screens and lazy-boy type chairs. Constant wings and fries doled out. The casino is pretty small. The grounds are gorgeous. You can walk around for hours. The pools were great, with the Caribe's being the noisiest as it was the activity pool. Great shaded areas with lots of loungers and hammocks. The beach, fabulous, and probably the best at the Caribe or Beach. The sandy beach itself is really deep, with lots of loungers and palm trees. The water is really shallow, and tons of fish, especially if you take a bun from breakfast to feed them. We had Standard rooms with the Premium package; so not in the premium section, but with premium goodies. So the rooms were basic, - nothing fancy. We were in the Sayil section of the Caribe, which was quiet. One of our rooms overlooked the kids Pirate section. We thought it would be noisy, but it was not, as there were very few kids taking advantage of the Pirate section. One of the Premium goodies was the booking of a-la-cartes. We had no problem getting reservations. We only tried out the Caribe buffet, and it was very good for breakfast, with the omellette/egg station, waffles/crepes, fresh juices, etc. For lunch, the Captain Morgan beach buffet had a better selection than the beach buffet at Beach. Kyoto Japanese a-la-carte was a disappointment due to the first waitress we had, who for some reason told us we had to pay for our drinks (on an all inclusive). That was corrected with a different waitress. The very talented chef, Sandro, was awesome, and put on a great show. We were seated, however, right in front of the doors to the kitchen, and had constant blasts of air flipping our hair all over the place. Don't sit at the back. The Capri (Italian) was ok. The better Italian was La Trattoria. Fabulous meal. At the Mexico Lindo, food was great. Ditto with the Santa Fe steakhouse. However, with both of them, for some reason they refused to seat the 10 of us together. It would have been easy to slide the table of 4 over to the 6, but they just would not do it, so we ended up being separated. Which sucked. The reception for the Premium section was terrific. Mind you, our Sunwing flight was 4 hours late in getting in, so we were the only ones checking in. But they were good at rectifying little issues: wifi kicking in and out; towels not replaced in room; key cards not working. Picky little things, but a pain nevertheless. With the Premium option, Sunwing advises that you get a bottle of Tequila in each room. None of our 5 rooms received a bottle. So at the end we went and asked for them. We were told that we should have asked at the beginning (?!??!?). Eventually they begrudgingly gave us one bottle to share between the 10 of us. Yep. We took several excursions while there: An 8-hour tour to Coba, with visit at a Mayan village, and swim in a cenote. Coba was fabulous (extremely hot), and the visit to a family's home was really terrific. The cenote was a let-down. Have been to plenty cenotes, and this one had a 6-foot wide opening that you climbed into, and down a spiral staircase for maybe a good 40 feet, at least. So it was very very dark in there. The open cenotes are sooo much nicer. A real BONUS with the Premium option is access to the spa. OMG. Every day you can spend one hour in their hydrotherapy circuit. Shower/turkish bath/shower/sauna/pool with massaging jets that you would not believe. Then on to hot and cold plunge-pools. A great way to end the day. Did I say fabulous??? I would book the Standard room with Premium option again, just for the spahhhhhh. The service (aside from the one waitress that was out to lunch), was great. Friendly, awesome people. Our Sunwing flight from Toronto to Cancun airport was delayed more than 4 hours. So we basically spent the entire first day of our vacay en route, which totally sucked. Probably could not be avoided, but worth noting. All in all, as stated above, a great place for groups, and only gave it a very good rating due to the little things that popped up.
    Round Indicators
    v0jv0dicm Edmonton, Canada. 05/17/2017 Couples

    “paradise on earth”

    From the moment we stepped on the resorts grounds we were surrounded by beauty of the nature and smiling faces of the enthusiastic Barcelo staff. Our stay there is unforgettable and can't wait to come again but this time with our kids.

    EVALUATION

    Round Indicators

    • may 18 2017
    • Walton, New York
    • Couples

    Dorota Z

    “Wonderland !!!”


    Great place for couples and for family with children!!! Beyond beautiful and so big ... so much to do so much fun!!! Very clean and great service !!! Defiantly will be back as soon as we can and bring family and friends!!!


    EVALUATION

    Round Indicators

    • may 18 2017
    • Solo travel

    Vecentafoster

    “Review”


    Enjoyed my stay. Good hospitality, friendly and helpful. Can wait to return. Thanks again and keep up the good work. Shopping centers are nice. Sports bar was lots of fun. Staff are friendly and fun to be around. Very helpful too.


    EVALUATION

    Round Indicators

    • may 17 2017
    • Chicago
    • Couples

    TequilaTraveler007

    “Hits and Misses”


    I really do enjoy doing research when selecting a vacation spot and I selected Barcelo Maya Caribe based on the location and their beach. I have been visiting the area since 1988 and have stayed at hotels from Cancun to Tulum. For the past couple years I've preferred renting a condo but thought because of my work I really needed to relax and thought an all-inclusive would be the right choice. My breakdown is for things I find important when selecting a hotel: BEACH - The beach here is really wide with areas to talk long walks, sun tan and enjoy the beautiful turquoise water. On most days the water was calm and refreshing, no complaints here. FOOD - Too many inconsistencies all over the complex. I found that unless you were having an omelet everything else has been cooked much earlier than your arrival and you'll eat it at various levels of warmth. I actually prefer oatmeal in the morning and on some mornings they would have brown sugar and on some, they would not. I get the variety thing but this is a staple that should always be there. At the beachside grill, they would have hot dogs and hamburgers but fries would only be brought out after 12 noon even though they were serving the hot dogs and burgers earlier, this made no sense. We ate at the Mexican, Italian, Asian and the Steak restaurant and thought they were all good but nothing to rave about. The buffets at lunch had the best variety for us. ROOM - We were upgraded (more on this below) and had the swim out pool and we found the room to be very comfortable and the maid did a good job always keeping everything tidy but one day we only received bath towels, again another inconsistency. The AC worked fine and we always found something on television to watch. In the bathroom, the hair dryer was hard wired into the wall so unless you were about 5 foot five you'd have to squat down to dry your hair! DRINKS - I work in the liquor business so it irks me to see someone serving cheap alcohol. The margaritas were awful except for one day at the bar in the lobby. I thought they house drinks were all bland so I stuck to beer and refused to pay extra for brands that would be included at other AI's but again I knew this coming in. ACTIVITIES - There is definitely plenty to do at this resort! LOCATION - We found it convenient to be able to hop on a bus and visit things outside of the hotel or simply cab it somewhere. The ride to and from the airport was fine. THE PEOPLE (Other vacationers) - The hotel attracts couples and lots and lots and lots of groups. This is where we struggled, often times a group of 10 or even 40 would take over the pool bars and it was impossible to get a drink. This is the first AI where I had to get 80% of my own drinks. On some days I would order a drink and not get it for 30 minutes. When we checked in we were grateful to get the room upgrade which came with the built in pool and we thought it would be really great to enjoy it one evening and just relax but little did we know that we were next door to some idiots who had a rowdy and vulgar 4 hour party one night that went on till 2 am! I tried calling the front desk at midnight and there was no answer so I walked over to the lobby to make them aware of this and they told me they would send someone over, no one ever came. The next morning I woke up early since I didn't sleep much and wanted to use my pool only to discover that the idiots next door had left some of their beer cans and bottles in MY pool area, only a few feet from my door! On another afternoon we were in the lobby bar which has piped in piano music and two couples walked in with their boom box and start blasting their music. What?? The hotel has its pluses and minuses but as a result of the minuses, I think I'll stay elsewhere next time.


    EVALUATION

    Round Indicators

    • may 17 2017
    • Ontario, Canada

    Jan B

    “Excellent Group Vacation”


    Week of May 6, 2017 This is a great resort for large groups. We were only a group of ten, but with access to Beach, Tropical and Colonial as well as our Caribe, there is so much to do. The double-decker buses take you from one end of the HUGE property to the other, and a real treat is to ride it at night, and sit on the top level if the roof has been rolled back. Lots of shopping in the Maya Mall which is in the resort. The guys loved the Sportsbar, with the huge screens and lazy-boy type chairs. Constant wings and fries doled out. The casino is pretty small. The grounds are gorgeous. You can walk around for hours. The pools were great, with the Caribe's being the noisiest as it was the activity pool. Great shaded areas with lots of loungers and hammocks. The beach, fabulous, and probably the best at the Caribe or Beach. The sandy beach itself is really deep, with lots of loungers and palm trees. The water is really shallow, and tons of fish, especially if you take a bun from breakfast to feed them. We had Standard rooms with the Premium package; so not in the premium section, but with premium goodies. So the rooms were basic, - nothing fancy. We were in the Sayil section of the Caribe, which was quiet. One of our rooms overlooked the kids Pirate section. We thought it would be noisy, but it was not, as there were very few kids taking advantage of the Pirate section. One of the Premium goodies was the booking of a-la-cartes. We had no problem getting reservations. We only tried out the Caribe buffet, and it was very good for breakfast, with the omellette/egg station, waffles/crepes, fresh juices, etc. For lunch, the Captain Morgan beach buffet had a better selection than the beach buffet at Beach. Kyoto Japanese a-la-carte was a disappointment due to the first waitress we had, who for some reason told us we had to pay for our drinks (on an all inclusive). That was corrected with a different waitress. The very talented chef, Sandro, was awesome, and put on a great show. We were seated, however, right in front of the doors to the kitchen, and had constant blasts of air flipping our hair all over the place. Don't sit at the back. The Capri (Italian) was ok. The better Italian was La Trattoria. Fabulous meal. At the Mexico Lindo, food was great. Ditto with the Santa Fe steakhouse. However, with both of them, for some reason they refused to seat the 10 of us together. It would have been easy to slide the table of 4 over to the 6, but they just would not do it, so we ended up being separated. Which sucked. The reception for the Premium section was terrific. Mind you, our Sunwing flight was 4 hours late in getting in, so we were the only ones checking in. But they were good at rectifying little issues: wifi kicking in and out; towels not replaced in room; key cards not working. Picky little things, but a pain nevertheless. With the Premium option, Sunwing advises that you get a bottle of Tequila in each room. None of our 5 rooms received a bottle. So at the end we went and asked for them. We were told that we should have asked at the beginning (?!??!?). Eventually they begrudgingly gave us one bottle to share between the 10 of us. Yep. We took several excursions while there: An 8-hour tour to Coba, with visit at a Mayan village, and swim in a cenote. Coba was fabulous (extremely hot), and the visit to a family's home was really terrific. The cenote was a let-down. Have been to plenty cenotes, and this one had a 6-foot wide opening that you climbed into, and down a spiral staircase for maybe a good 40 feet, at least. So it was very very dark in there. The open cenotes are sooo much nicer. A real BONUS with the Premium option is access to the spa. OMG. Every day you can spend one hour in their hydrotherapy circuit. Shower/turkish bath/shower/sauna/pool with massaging jets that you would not believe. Then on to hot and cold plunge-pools. A great way to end the day. Did I say fabulous??? I would book the Standard room with Premium option again, just for the spahhhhhh. The service (aside from the one waitress that was out to lunch), was great. Friendly, awesome people. Our Sunwing flight from Toronto to Cancun airport was delayed more than 4 hours. So we basically spent the entire first day of our vacay en route, which totally sucked. Probably could not be avoided, but worth noting. All in all, as stated above, a great place for groups, and only gave it a very good rating due to the little things that popped up.


    EVALUATION

    Round Indicators

    • may 17 2017
    • Edmonton, Canada
    • Couples

    v0jv0dicm

    “paradise on earth”


    From the moment we stepped on the resorts grounds we were surrounded by beauty of the nature and smiling faces of the enthusiastic Barcelo staff. Our stay there is unforgettable and can't wait to come again but this time with our kids.


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