Barceló Hotel Pool  Maya Caribe

Barceló Maya Caribe

Texto: 35192 This 5-star, all inclusive resort on the beach features beautiful architecture inspired by Mayan culture. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 | Riviera Maya, Quintana Roo || México
+52 984 875 1500 +52 984 875 1501
Barceló Maya Caribe Texto: 35192 4.5 out of 5 based on 3858 ratings. 3858 user reviews.
Barceló Maya Caribe reviewed by rdnewts on . Excellent Family Resort We loved this resort! We have kids ages 4-15. There was always something for everyone to do. 7 Days was not enough!! We definitely would come back! Beautiful ocean to swim in, kids loved the water... Rating: 5
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Barceló Maya Caribe

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750   Riviera Maya, Quintana Roo     México  


Points of Interest

49 mi  Cancun International Airport 

55 yards Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 3897 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

64% Complete

2517

Very good

21% Complete

840

Average

7% Complete

295

Poor

3% Complete

134

Very poor

2% Complete

111

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    Round Indicators
    ericds1957 West Kelowna, Canada. 04/23/2018 Family

    “Great Holiday”

    The pools and beach were great. Rooms were clean and comfortable and maintained in a timely manner. The al a carte were quite good, especially the Santa Fe steak house. The Trattatori Italian restaurant catered to my gluten alergy and was greatly appreciated. We found the food trays were sometimes cold in the buffet restaurant but the omelette station was great. Lots if selection and the service was very good.
    Round Indicators
    ginger_and_me georgia. 04/22/2018 Friends getaway

    “Wheelchair accessiblityl at Barcelo”

    We just returned from a week long stay at Barceló Maya Caribe. We had a wonderful time and found the resort very wheelchair friendly. There are ramps and wide sidewalks throughout the resort. Most all of the restrooms throughout the resort had a separate wheelchair restroom with plenty of room and grab bars. Restaurants and shops were easy to navigate. Our room had a roll-in shower. While the room was a little tight it was acceptable for a wheelchair to negotiate. There was no lift at the pool which was disappointing but there was plenty of shade and a beautiful area to sit out and people watch. The beach sand was hard and we used a rental beach wheelchair. We rented medical equipment (hospital bed, patient lift, etc) through cancunassessible.com and was very pleased with their response and professionalism. Aside from the great wheelchair accessibility, the food was delicious, the staff were super friendly, and there was a multitude of activities for all ages. We highly recommend Barceló - enjoy
    Round Indicators
    shilohlove Scott Township, Pennsylvania. 04/21/2018 Family

    “Second Stay at Barcelo, never again”

    I’m disappointed that I have to write a negative review of this hotel. Our first time to Barcelo was at the Colonial. We decided this year to spend extra money (on Expedia) and stay at the Caribe so that we can have a different experience and was hopeful for a nicer room.To be honest, we didn’t think Colonial was that comfortable but figured maybe Caribe would be different. We had a printed itinerary which read “Barcelo Maya Caribe”(image attached) and confirmed our secured room. Upon arrival (after a long day of travel with two children) we were told to not get out of the van as our name was not on the list. They shuttled us over to the “Colonial” and said check here. This was frusturating, confusing and very disheartening. We didn’t want to go back to the Colonial. We’ve done that. We paid more for a stay at the Caribe. All the hotel did after about an hour at check in (again , with a BABY and child) was to get us a room in the Colonial (not even an upgrade). They offered us “premium” wristbands which get better premium alcohol. Not a big deal for me or my husband- I don’t even drink. So, long review to say I don’t trust management and I feel we were unjustly served. Perhaps it’s Expedia’s fault. But, given they are partners, more should have been done to offer us a room at the hotel we paid MORE FOR! I don’t feel Barcelo cares for its repeat client experience and unfortunately deserves my rating. On a positive note, if you can get over the humid sticky rooms and sheets, the resort itself is BEAUTIFUL!
    Round Indicators
    Canadian1984 Red Deer, Canada. 04/21/2018 Couples

    “OUTSTANDING!!!”

    We have been to the Riviera Maya several times and if we could take all the best features of the many resorts we've stayed at, this is THE ONE!!!! The layout of the resort itself makes it very easy to get around and not far in walking distance. We stayed on the second floor in the Sayil building at the premium level behind the ocean front building. The ocean was crystal clear and snorkeling was unbelievable, we saw many fish. Even thou there was lots of people at the resorts, it never seemed crowded. We used the pools in three different resorts which were large, clean, well maintained and very enjoyable. The service overall was very good but the buffet service at the Colonial was top notch! There is a red double-decker bus that comes every 10 minutes that takes you around to the 5 resorts making it so user friendly! We chose this resort because there was so much to see and do around the resorts itself...mission accomplished!
    Round Indicators
    loulombo Oakhurst, New Jersey. 04/21/2018 Couples

    “You can go back to Barcelo, time and time again!”

    Went back to the Barceló Maya Grand Resort again this year. We talk about trying new resorts, but we absolutely love this resort. The people are friendly, the staff is helpful, and they want you to have a great experience. This time we were with two other couples. Although it was a Spring break week (right after Easter), the resort never felt crowded. It's sprawling along the Caribbean Sea, which makes it great if you like morning or evening walks. Al fresco dining overlooking the sea for breakfast and lunch is unbeatable. You can go where all the action is, or go to a quieter area. Beach lounge chairs are plentiful and palm trees abound. There are spots where the sand needs to be replenished, but overall, you can find great areas to wade or swim and areas to snorkel. We stayed at the Caribe this time, which is closer to the beach area where you can swim with smooth sand under your feet. We found the Colonial lobby and rooms to be a bit nicer, but we did a lot of walking to other lobby areas, buffets, and specialty restaurants. We are considering trying the Barceló Bavaro Beach in Punta Cana next April (with access to the neighboring Palace). Would appreciate any feedback on those resorts. We discuss this every year, and end up coming back to the Barceló Maya Grand Resort--and we are always glad we did. It really is GRAND !! Here's my scorecard: The flights: American Airlines - both flights landed early - A+ Transfers: Going from Cancun Airport to resort was excellent. Private transfer makes a difference--just under an hour (no stops). Ride coming back was even faster--Apple/Amstar did have two of our three couples leaving an hour earlier than us, but that was straightened out. - A- Beach: Excellent as usual (although resort was full, beach is big enough to never feel crowded) - A Pool: Multiple, connecting pools are great with waterfall features; water temp perfect; short to no waits at swim-up bars - A+ Service: Overall very good - A Food: Buffets were very enjoyable and food quality was quite good; ala carte restaurants not as good overall (Tokyo hibachi turned out to be a real winner--unexpected) - B+ Rooms: Standard, not great, but everything worked (they will need renovating soon); didn't spend much time in room - B Entertainment: The Michael Jackson show was their most entertaining; other shows not so much; but not a big deal for us - C+ Would you return: Yes, next week would be nice ;-) Would you recommend this resort? Definitely How did you find our service (Happy Landings Travel, Pennsylvania)? Service has been exceptional and I've recommended this travel agency to others!

    EVALUATION

    Round Indicators

    • april 23 2018
    • West Kelowna, Canada
    • Family

    ericds1957

    “Great Holiday”


    The pools and beach were great. Rooms were clean and comfortable and maintained in a timely manner. The al a carte were quite good, especially the Santa Fe steak house. The Trattatori Italian restaurant catered to my gluten alergy and was greatly appreciated. We found the food trays were sometimes cold in the buffet restaurant but the omelette station was great. Lots if selection and the service was very good.


    EVALUATION

    Round Indicators

    • april 22 2018
    • georgia
    • Friends getaway

    ginger_and_me

    “Wheelchair accessiblityl at Barcelo”


    We just returned from a week long stay at Barceló Maya Caribe. We had a wonderful time and found the resort very wheelchair friendly. There are ramps and wide sidewalks throughout the resort. Most all of the restrooms throughout the resort had a separate wheelchair restroom with plenty of room and grab bars. Restaurants and shops were easy to navigate. Our room had a roll-in shower. While the room was a little tight it was acceptable for a wheelchair to negotiate. There was no lift at the pool which was disappointing but there was plenty of shade and a beautiful area to sit out and people watch. The beach sand was hard and we used a rental beach wheelchair. We rented medical equipment (hospital bed, patient lift, etc) through cancunassessible.com and was very pleased with their response and professionalism. Aside from the great wheelchair accessibility, the food was delicious, the staff were super friendly, and there was a multitude of activities for all ages. We highly recommend Barceló - enjoy


    EVALUATION

    Round Indicators

    • april 21 2018
    • Scott Township, Pennsylvania
    • Family

    shilohlove

    “Second Stay at Barcelo, never again”


    I’m disappointed that I have to write a negative review of this hotel. Our first time to Barcelo was at the Colonial. We decided this year to spend extra money (on Expedia) and stay at the Caribe so that we can have a different experience and was hopeful for a nicer room.To be honest, we didn’t think Colonial was that comfortable but figured maybe Caribe would be different. We had a printed itinerary which read “Barcelo Maya Caribe”(image attached) and confirmed our secured room. Upon arrival (after a long day of travel with two children) we were told to not get out of the van as our name was not on the list. They shuttled us over to the “Colonial” and said check here. This was frusturating, confusing and very disheartening. We didn’t want to go back to the Colonial. We’ve done that. We paid more for a stay at the Caribe. All the hotel did after about an hour at check in (again , with a BABY and child) was to get us a room in the Colonial (not even an upgrade). They offered us “premium” wristbands which get better premium alcohol. Not a big deal for me or my husband- I don’t even drink. So, long review to say I don’t trust management and I feel we were unjustly served. Perhaps it’s Expedia’s fault. But, given they are partners, more should have been done to offer us a room at the hotel we paid MORE FOR! I don’t feel Barcelo cares for its repeat client experience and unfortunately deserves my rating. On a positive note, if you can get over the humid sticky rooms and sheets, the resort itself is BEAUTIFUL!


    EVALUATION

    Round Indicators

    • april 21 2018
    • Red Deer, Canada
    • Couples

    Canadian1984

    “OUTSTANDING!!!”


    We have been to the Riviera Maya several times and if we could take all the best features of the many resorts we've stayed at, this is THE ONE!!!! The layout of the resort itself makes it very easy to get around and not far in walking distance. We stayed on the second floor in the Sayil building at the premium level behind the ocean front building. The ocean was crystal clear and snorkeling was unbelievable, we saw many fish. Even thou there was lots of people at the resorts, it never seemed crowded. We used the pools in three different resorts which were large, clean, well maintained and very enjoyable. The service overall was very good but the buffet service at the Colonial was top notch! There is a red double-decker bus that comes every 10 minutes that takes you around to the 5 resorts making it so user friendly! We chose this resort because there was so much to see and do around the resorts itself...mission accomplished!


    EVALUATION

    Round Indicators

    • april 21 2018
    • Oakhurst, New Jersey
    • Couples

    loulombo

    “You can go back to Barcelo, time and time again!”


    Went back to the Barceló Maya Grand Resort again this year. We talk about trying new resorts, but we absolutely love this resort. The people are friendly, the staff is helpful, and they want you to have a great experience. This time we were with two other couples. Although it was a Spring break week (right after Easter), the resort never felt crowded. It's sprawling along the Caribbean Sea, which makes it great if you like morning or evening walks. Al fresco dining overlooking the sea for breakfast and lunch is unbeatable. You can go where all the action is, or go to a quieter area. Beach lounge chairs are plentiful and palm trees abound. There are spots where the sand needs to be replenished, but overall, you can find great areas to wade or swim and areas to snorkel. We stayed at the Caribe this time, which is closer to the beach area where you can swim with smooth sand under your feet. We found the Colonial lobby and rooms to be a bit nicer, but we did a lot of walking to other lobby areas, buffets, and specialty restaurants. We are considering trying the Barceló Bavaro Beach in Punta Cana next April (with access to the neighboring Palace). Would appreciate any feedback on those resorts. We discuss this every year, and end up coming back to the Barceló Maya Grand Resort--and we are always glad we did. It really is GRAND !! Here's my scorecard: The flights: American Airlines - both flights landed early - A+ Transfers: Going from Cancun Airport to resort was excellent. Private transfer makes a difference--just under an hour (no stops). Ride coming back was even faster--Apple/Amstar did have two of our three couples leaving an hour earlier than us, but that was straightened out. - A- Beach: Excellent as usual (although resort was full, beach is big enough to never feel crowded) - A Pool: Multiple, connecting pools are great with waterfall features; water temp perfect; short to no waits at swim-up bars - A+ Service: Overall very good - A Food: Buffets were very enjoyable and food quality was quite good; ala carte restaurants not as good overall (Tokyo hibachi turned out to be a real winner--unexpected) - B+ Rooms: Standard, not great, but everything worked (they will need renovating soon); didn't spend much time in room - B Entertainment: The Michael Jackson show was their most entertaining; other shows not so much; but not a big deal for us - C+ Would you return: Yes, next week would be nice ;-) Would you recommend this resort? Definitely How did you find our service (Happy Landings Travel, Pennsylvania)? Service has been exceptional and I've recommended this travel agency to others!


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