Barceló Hotel Beach  Maya Tropical

Barceló Maya Tropical

Texto: 36193 With 5-star facilities for all ages, this all inclusive resort is right on the beach of the Caribbean Sea. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 | Riviera Maya, Quintana Roo || México
+52 984 8 75 1500 +52 984 875 1501
Barceló Maya Tropical Texto: 36193 4.5 out of 5 based on 5369 ratings. 5369 user reviews.
Barceló Maya Tropical reviewed by Matthew H on . Nicole Nicole is amazing at her get people moving great spirit amazing time great vacation Daniel P is pretty cool too and great entertainer Great activities in the pool and out They get involved in the... Rating: 5
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Barceló Maya Tropical

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750   Riviera Maya, Quintana Roo     México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Barceló Maya Tropical

4.5/5 Round Indicators
| 5391 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

61% Complete

3318

Very good

23% Complete

1287

Average

7% Complete

429

Poor

3% Complete

214

Very poor

2% Complete

143

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    Round Indicators
    kal997 Minneapolis, Minnesota. 05/23/2018 Family

    “Lot of sea weed and sugary drinks”

    Good: Even though it’s a large property with 4 resorts, it’s very well maintained on grounds wise and clean, the pools were good and lot of activities and entertainment. Bad: Out of the 5 days stay, we could not go into ocean for 3 days with kids as there was lot of sea weed, looks like the resort management does not care about cleaning it which beats the purpose of beach vacation, Even with premium service purchase the alcoholic drinks were sugar bombs without any alcohol, last two days we had to switch to beer and wine to get some quality, I or my family would not go back to this resort.
    Round Indicators
    toneloc3131 North Haven, Connecticut. 05/23/2018 Family

    “Family vacation ”

    We have the best family vacation we’ve had. We have been to DR, Cancun, Cruises and Cozumel. This vacation was the best. There literally is a little something for everyone. Barcelo really thought of everything.
    Round Indicators
    bcarmona021 Chicago, Illinois. 05/23/2018 Friends getaway

    “Barcelo Maya Tropical”

    I Enjoyed my stay at the Barcelo Maya Tropical. I would definitely go back. staff was friendly and very welcoming. Room service was very professional I didn't have any issues. I do recommend to memorize the name of your building not just the room number, because its very easy to get lost especialy if you been drinking

    BMAYAFASEII, Propietario at Barcelo Maya Tropical, responded to this review
     Dear, Bcarmona021 We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tropical was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best Regards The Mangement. of Barcelo.

    Round Indicators
    aahandlon Calgary, Canada. 05/23/2018 Family

    “Amazing resort.”

    We were in a group of about 100 for a wedding and it was a blast. Any of the meals we had as a whole group were really well staffed. Overall experience of the resort was amazing. Would definitely go back.

    BMAYAFASEII, Propietario at Barcelo Maya Tropical, responded to this review
     Dear, Aahandlon We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tropical was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best Regards The Mangement. of Barcelo.

    Round Indicators
    mikec20182018 05/23/2018 Family

    “Amazing property, excellent value”

    Staff at the Barcelo were excellent. Overall, all ataff did a great job but the 3 below stood out. We originally booked at the Caribe so the kids could be close to amenities but upon arrival, was told that the Caribe was sold out and that we had been moved to the Tropical. Armando, the front desk staff at the Tropical, understood our disappointment and upgraded us to premium level which was amazing. Jorge, a waiter in the Tropical buffet, was also amazing. Very attentive and hard working. Agusta at the Kyoto restaurant was entertaining and had the kids laughing which led to am amazing dinner experience.

    BMAYAFASEII, Propietario at Barcelo Maya Tropical, responded to this review
     Dear, Mikec20182018 Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Best Regards The Mangement. of Barcelo.

    EVALUATION

    Round Indicators

    • may 23 2018
    • Minneapolis, Minnesota
    • Family

    kal997

    “Lot of sea weed and sugary drinks”


    Good: Even though it’s a large property with 4 resorts, it’s very well maintained on grounds wise and clean, the pools were good and lot of activities and entertainment. Bad: Out of the 5 days stay, we could not go into ocean for 3 days with kids as there was lot of sea weed, looks like the resort management does not care about cleaning it which beats the purpose of beach vacation, Even with premium service purchase the alcoholic drinks were sugar bombs without any alcohol, last two days we had to switch to beer and wine to get some quality, I or my family would not go back to this resort.


    EVALUATION

    Round Indicators

    • may 23 2018
    • North Haven, Connecticut
    • Family

    toneloc3131

    “Family vacation ”


    We have the best family vacation we’ve had. We have been to DR, Cancun, Cruises and Cozumel. This vacation was the best. There literally is a little something for everyone. Barcelo really thought of everything.


    EVALUATION

    Round Indicators

    • may 23 2018
    • Chicago, Illinois
    • Friends getaway

    bcarmona021

    “Barcelo Maya Tropical”


    I Enjoyed my stay at the Barcelo Maya Tropical. I would definitely go back. staff was friendly and very welcoming. Room service was very professional I didn't have any issues. I do recommend to memorize the name of your building not just the room number, because its very easy to get lost especialy if you been drinking


    BMAYAFASEII, Propietario at Barcelo Maya Tropical, responded to this review
    Dear, Bcarmona021 We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tropical was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best Regards The Mangement. of Barcelo.

    EVALUATION

    Round Indicators

    • may 23 2018
    • Calgary, Canada
    • Family

    aahandlon

    “Amazing resort.”


    We were in a group of about 100 for a wedding and it was a blast. Any of the meals we had as a whole group were really well staffed. Overall experience of the resort was amazing. Would definitely go back.


    BMAYAFASEII, Propietario at Barcelo Maya Tropical, responded to this review
    Dear, Aahandlon We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tropical was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best Regards The Mangement. of Barcelo.

    EVALUATION

    Round Indicators

    • may 23 2018
    • Family

    mikec20182018

    “Amazing property, excellent value”


    Staff at the Barcelo were excellent. Overall, all ataff did a great job but the 3 below stood out. We originally booked at the Caribe so the kids could be close to amenities but upon arrival, was told that the Caribe was sold out and that we had been moved to the Tropical. Armando, the front desk staff at the Tropical, understood our disappointment and upgraded us to premium level which was amazing. Jorge, a waiter in the Tropical buffet, was also amazing. Very attentive and hard working. Agusta at the Kyoto restaurant was entertaining and had the kids laughing which led to am amazing dinner experience.


    BMAYAFASEII, Propietario at Barcelo Maya Tropical, responded to this review
    Dear, Mikec20182018 Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Best Regards The Mangement. of Barcelo.

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    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

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    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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