Vistas de la playa y del hotel  Occidental Grand Xcaret Resort

Occidental at Xcaret Destination

Texto: 90234 Resort in Playa del Carmen that combines the best natural setting with diverse leisure activities including the Xcaret Park. Carretera Federal Chetumal | Puerto Juárez Km. 282 | 77710 Playa del Carmen | Solidaridad - Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Occidental at Xcaret Destination Texto: 90234 4 out of 5 based on 12093 ratings. 12093 user reviews.
Occidental at Xcaret Destination reviewed by Jennifer J on . Service was great, grounds were beautiful, but breakfast and lunch were terrible. Just returned from staying at the Occidental where we had two rooms in building 19 for the last week. Overall the service was really great and everyone was friendly. We loved how there were ruins on... Rating: 3
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Occidental at Xcaret Destination

Carretera Federal Chetumal   Puerto Juárez Km. 282   77710 Playa del Carmen   Solidaridad - Quintana Roo   México  


Points of Interest

39 mi  Cancun International Airport 

2 mi Playa del Carmen

41 km Xel-Há

Just a few steps away Xcaret Park

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental at Xcaret Destination

4.0/5 Round Indicators
| 12084 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

44% Complete

5357

Very good

32% Complete

3927

Average

12% Complete

1552

Poor

5% Complete

715

Very poor

4% Complete

534

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    Round Indicators
    Tracey H Coleford, England, United Kingdom. 06/23/2017 Couples

    “Excellent holiday”

    What can I say after just returning spending 2 weeks here. The hotel was lovely, staff so polite who can't do enough for you. The room was lovely and cleaned daily, the downfall was no bath which I love being able to have a soak in, but this was no big deal in the grand scheme of things. So many animals wandering around the grounds of the hotel which is next to Xcaret park. If you are staying here you must go to the park but make sure you get a 2 day pass. If you have MasterCard you can get the 2nd day free. No free internet but again we didn't find this a big deal after all we were on holiday. I see a few comments regarding the food but we found the food was very nice, you must try the fish restaurant El Pescador, Sonora Grill also Los Olivos. Le Buffet had a very good selection of food especially if you have children. We would not hesitate to stay here again, in fact are already planning on doing. I can't say enough good things about the hotel, staff or food and didn't experience any issues at all.
    Round Indicators
    06/22/2017 Family

    “Great Vacation, hotel next to Xcaret”

    Hotel was great, grounds were beautiful. Restaurants had good food and were clean. And the rooms were clean and updated. Loved the Hospitality showers and bathrooms they have for those of us that are taking late flight out.
    Round Indicators
    pamelamand Brooklyn Park, Minnesota, United States. 06/22/2017 Family

    “Great Activities for Kids and Adults”

    We had a blast at the Occidental on a family vacation. We found there was plenty to do for my 11 yo son and 14 yo daughter. Mario with the fun club was great in the rec center. We were with another family and he kept our boys busy. The adults enjoyed the games and prizes along with the fitness classes.
    Round Indicators
    rachiepoo48 06/22/2017 Couples

    “Tropical jungle resort”

    So many friendly animals to see! Monkeys iguanas, deer, flamingos, fish, and beautiful birds. It is a jungle paradise! We went as a couples escape but there were tons of families there. Very family friendly. So many options to eat. It was almost too big, it took us 4-5 days just to find our way around. We loved the Italian and Mexican restaurants he best and in the morning we always had a fresh omlet made at the buffet. The cappuccino machine was awesome too! The drinks were good but my only complaint were the juice mixers. Tasted fake. I really like fresh juice and it was not good. The adventure park xcaret is walking distance. You could spend days here! Swim with dolphins, sharks, and swim through the most amazing open and closed caves. Just beautiful!
    Round Indicators
    L6534WXmatthewr Kokomo, Indiana. 06/22/2017 Couples

    “Excellent Royal Club Service!”

    We would never hesitate to stay here again. The grounds are beautiful and all staff was friendly and prompt. We would hesitate to not stay at the Royal Club, as it was by far the best restaurant and we never had to make any reservations. The place was very clean and well maintained. We loved it!

    EVALUATION

    Round Indicators

    • june 23 2017
    • Coleford, England, United Kingdom
    • Couples

    Tracey H

    “Excellent holiday”


    What can I say after just returning spending 2 weeks here. The hotel was lovely, staff so polite who can't do enough for you. The room was lovely and cleaned daily, the downfall was no bath which I love being able to have a soak in, but this was no big deal in the grand scheme of things. So many animals wandering around the grounds of the hotel which is next to Xcaret park. If you are staying here you must go to the park but make sure you get a 2 day pass. If you have MasterCard you can get the 2nd day free. No free internet but again we didn't find this a big deal after all we were on holiday. I see a few comments regarding the food but we found the food was very nice, you must try the fish restaurant El Pescador, Sonora Grill also Los Olivos. Le Buffet had a very good selection of food especially if you have children. We would not hesitate to stay here again, in fact are already planning on doing. I can't say enough good things about the hotel, staff or food and didn't experience any issues at all.


    EVALUATION

    Round Indicators

    • june 22 2017
    • Family

    “Great Vacation, hotel next to Xcaret”


    Hotel was great, grounds were beautiful. Restaurants had good food and were clean. And the rooms were clean and updated. Loved the Hospitality showers and bathrooms they have for those of us that are taking late flight out.


    EVALUATION

    Round Indicators

    • june 22 2017
    • Brooklyn Park, Minnesota, United States
    • Family

    pamelamand

    “Great Activities for Kids and Adults”


    We had a blast at the Occidental on a family vacation. We found there was plenty to do for my 11 yo son and 14 yo daughter. Mario with the fun club was great in the rec center. We were with another family and he kept our boys busy. The adults enjoyed the games and prizes along with the fitness classes.


    EVALUATION

    Round Indicators

    • june 22 2017
    • Couples

    rachiepoo48

    “Tropical jungle resort”


    So many friendly animals to see! Monkeys iguanas, deer, flamingos, fish, and beautiful birds. It is a jungle paradise! We went as a couples escape but there were tons of families there. Very family friendly. So many options to eat. It was almost too big, it took us 4-5 days just to find our way around. We loved the Italian and Mexican restaurants he best and in the morning we always had a fresh omlet made at the buffet. The cappuccino machine was awesome too! The drinks were good but my only complaint were the juice mixers. Tasted fake. I really like fresh juice and it was not good. The adventure park xcaret is walking distance. You could spend days here! Swim with dolphins, sharks, and swim through the most amazing open and closed caves. Just beautiful!


    EVALUATION

    Round Indicators

    • june 22 2017
    • Kokomo, Indiana
    • Couples

    L6534WXmatthewr

    “Excellent Royal Club Service!”


    We would never hesitate to stay here again. The grounds are beautiful and all staff was friendly and prompt. We would hesitate to not stay at the Royal Club, as it was by far the best restaurant and we never had to make any reservations. The place was very clean and well maintained. We loved it!


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