Hotel Pool  Occidental Grand Nuevo Vallarta Resort

Occidental Nuevo Vallarta

Texto: 34385 An All Inclusive resort located in a delightful beach setting that features an exciting variety of sports activities suitable for the entire family. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico, | 63732 Nuevo Vallarta | Nayarit |
+ 52 322 226 9800 + 52 322 297 0082
Occidental Nuevo Vallarta Texto: 34385 4 out of 5 based on 3159 ratings. 3159 user reviews.
Occidental Nuevo Vallarta reviewed by Yvette T on . Fantastic We stayed at the resort for 9 days. When we arrived we were given spectacular service everyday we were there. We had a wedding ceremony planned. Luciana addressed all of our needs and concerns... Rating: 5
map

Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico,   63732 Nuevo Vallarta   Nayarit    


Points of Interest

7 mi Gustavo Díaz Ordaz International Airport

109 yards Beach

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3187 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

50% Complete

1602

Very good

32% Complete

1042

Average

10% Complete

325

Poor

4% Complete

128

Very poor

2% Complete

90

Filter by

Sort by

    Round Indicators
    witherspoonq Lewisville, Texas. 09/16/2017 Family

    “All around quality and elegant family style resort.”

    The Grand Occidental Nuevo Vallarta is one of many resorts part of a vacation club throughout Mexico. In Puerto Vallarta, its located in the recently upgraded area of Nayarit with a beautiful, long, golden, and clean beach. The hotel itself is large and very open aired, which gives it a surreal persona. Premium club members are met at the front desk and escorted to their own private check in area close to the beach, where they can get refreshments, snacks, and get checked in - its a lengthy process. This small clubhouse is exclusive to premium club members and also has its own small library, private restrooms, sunbathing areas, concierge, and hot-tub. The hotel is very richly decorated with lots of choices of where guests can sit and relax, watch TV, read, or enjoy the scenery. The complex is surrounded with beautiful well coifed tropical landscaping. There is one large swimming pool for all ages. There, you get beach towels, comfortable chaise lounges, umbreallas, and poolside services for drinks and snacks. There is another pool for club members only, with its own hot tub. It also has full service. The buffet is high quality; but, does not change significantly from day to day, which may get tedious after a few days there. There is an Asian restaurant and an Italian Restaurant, of which I never dined in. It's worth noting that reservations are necessary and men must wear long pants - no exceptions. The wines served throughout are mediocre at best and always served cold, regardless of type. There is a bar located centrally where you can watch sports on one of many good TV's. As a large family we watched the NFL Play-offs and had a great time. To order a Dominos Pizza, asks the front desk to help you. The gift shop is perfect for forgotten hygiene products and sundries, souvenirs, and tobacco products (good cigars.) There is an activity concierge to help you find something for everyone outside of the resort. Nightly, there are live shows on stage there. There is a kids play area where staff members can look after the little ones - it seemed secure enough. Also, the spa offers good massages, albeit a little expensive for Mexico. The beach is beautiful and clean with lots of chairs, towels, service, and umbrellas. Occasional vendors will peddle their wares. You can catch a ride on boats to fish, or jetski, or parasail. Across the street from the front of the hotel is a very nice shopping mall with a grocery store. You can find just about anything there, including starbucks, dominos, mcdonalds, etc. There is a public marina where fishing and sailing boats may be chartered. There are banks and a Catholic Church, which Sunday services in English and Spanish. The rooms are adequate and amenities good. A suite is very nice and spacious; but, your phone may not work there. There is a Mexican food cafe near the pool which has decent food at night; but, the lunch is aweful. Overall, its a good safe place to spend time with kids, parents, grandparents, and friends.
    Round Indicators
    krystelcolis 09/14/2017 Friends getaway

    “All inclusive travel with friends”

    Overall a very good vacation with friends. We upgraded our all inclusive to royal level which was worth every penny. The royal level provided access to the royal level bar, private pool, and private beach cabanas. Service was excellent throughout the resort. The royal level bar service is beyond excellent. The bartender and servers Rafael Arce, Aurelio Rios, and Anthony goes above and beyond to provide excellent service, to accommodate us, and in making sure that we have great and fun experience. The resort offers variety of restaurants as well and have nightly entertainment in the Nayarit theater. Also day activities were also provided in the pool are. Resort is family and kid friendly as well.

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear krystelcolis, Firstly we would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta, all of your kind words about your stay with us are great to hear. We are grateful for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you for this lovely review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    Round Indicators
    Antonio M Houston, Texas. 09/14/2017 Couples

    “We will be back!”

    My girlfriend and I was planning to go to Cozumel but we could not get the flight that we wanted. She ended searching for other places that we could go and she found a great deal on hotels in Puerto Vallarta. We took a chance and it paid off. Hotel Occidental was beautiful. Very clean and picturesque. Everyone was so great. We felt very welcome. Hospitality was second to none. All the restaurants was great including the buffet and the snack bar by the beach. But we especially enjoyed Las Olivas. Excellent food! All the staff that we had interaction with was great. From the bell boys, receptionist, concierge, activity staff, the dancers from the shows, bartenders, wait staff and housekeeping. We could not recall any bad occasion. That being said, we would like to single a couple of individuals. Sebastian made the best drinks. He made our drinks strong. Keila was nothing short of incredible. Best waitress of all time! Sorry for the late review. We were a little busy dealing with the Houston flooding. Regresaremos!

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear antoniomJ3667DD, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Nuevo Vallarta. We are delighted to read that we were able to match your holiday expectations, especially since this was an unexpected decision. We are grateful for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We hope you and your family are okay and wish that Houston gets back on its feet soon. Thank you again for this wonderful review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    Round Indicators
    Danny S 09/11/2017 Family

    “Amazing Resort ”

    First off, I’d like to say this is our second visit to Occidental Nuevo Vallarta this year and it was just as amazing as our first visit. Having stayed for a longer duration the second time we had the opportunity to get to get to know the exceptional staff at Occidental and explore many more of the amazing amenities that the resort has to offer. We simply cannot say enough about the remarkable Le Buffet staff, specifically Fernando, Daniel and Jorge. They went above and beyond each time we visited and exceeded all of our service expectations. Additionally, the bar staff were equally amazing and happily and personally reached out to our entire family to ensure that we were comfortable and always had a beverage. Rene, Benjamin and Carlos are the most amazing bar staff and don’t just make drinks – they create relationships with the guests and these meaningful relationships are what we look forward to as we consider our next visit and seeing all of the staff again. Lastly the entertainment staff, who work incredibly hard to ensure that guests are having a great time and engaged with the resort and all it has to offer. Johnny, Armando, Sergio and Luigi are an awesome group of guys and we can’t wait to visit again and hang out with them. The entire entertainment staff performed admirably during our entire visit and should be commended for their exceptional work. Our hats are off to the extraordinary staff at Occidental and how you truly strive to know your customers and create the most meaningful and memorable experience possible. See you all again in a few months.

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear Danny S, Firstly we would like to thank you for choosing Occidental Nuevo Vallarta once again for your holidays and for sharing this wonderful feedback of your stay with us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for this wonderful review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    Round Indicators
    Leticia G 09/10/2017 Friends getaway

    “Highly Satisfied Guest”

    Room 410, very spacious and very cool after a hot day in the sun. The resort is breathtaking, very clean, and not too big. Most everything is conveniently located right on or near the beach. So the views of the beach are within every facility. I must say the bartenders really made my trip a memorable one. The attention they gave to guest's was immeasurable. They completely went out of their way. Elmer Tovar, Carlos, Benjamine ( Bengi), Rene, Ulises, Manuel and Gayel were all so wonderful. They really made me feel special. I will have to come back sooner just to see them all again. They provided great service but they also made friendships with their guest's. Friendships that will remain in my heart forever. I will definitely be back soon. My trip was everything and more than it was expected to be. The food, the service, the people, and the views were all spectacular. My ❤ is in Puerto.

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear Leticia G, Firstly we would like to thank you for the wonderful review you shared following your recent visit to Occidental Nuevo Vallarta. We are delighted to read that we were able to match your holiday expectations and grateful for your lovely comments regarding the service you received from our team members. We will make sure to share your kind words with everyone mentioned here as well as the rest of the team as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • september 16 2017
    • Lewisville, Texas
    • Family

    witherspoonq

    “All around quality and elegant family style resort.”


    The Grand Occidental Nuevo Vallarta is one of many resorts part of a vacation club throughout Mexico. In Puerto Vallarta, its located in the recently upgraded area of Nayarit with a beautiful, long, golden, and clean beach. The hotel itself is large and very open aired, which gives it a surreal persona. Premium club members are met at the front desk and escorted to their own private check in area close to the beach, where they can get refreshments, snacks, and get checked in - its a lengthy process. This small clubhouse is exclusive to premium club members and also has its own small library, private restrooms, sunbathing areas, concierge, and hot-tub. The hotel is very richly decorated with lots of choices of where guests can sit and relax, watch TV, read, or enjoy the scenery. The complex is surrounded with beautiful well coifed tropical landscaping. There is one large swimming pool for all ages. There, you get beach towels, comfortable chaise lounges, umbreallas, and poolside services for drinks and snacks. There is another pool for club members only, with its own hot tub. It also has full service. The buffet is high quality; but, does not change significantly from day to day, which may get tedious after a few days there. There is an Asian restaurant and an Italian Restaurant, of which I never dined in. It's worth noting that reservations are necessary and men must wear long pants - no exceptions. The wines served throughout are mediocre at best and always served cold, regardless of type. There is a bar located centrally where you can watch sports on one of many good TV's. As a large family we watched the NFL Play-offs and had a great time. To order a Dominos Pizza, asks the front desk to help you. The gift shop is perfect for forgotten hygiene products and sundries, souvenirs, and tobacco products (good cigars.) There is an activity concierge to help you find something for everyone outside of the resort. Nightly, there are live shows on stage there. There is a kids play area where staff members can look after the little ones - it seemed secure enough. Also, the spa offers good massages, albeit a little expensive for Mexico. The beach is beautiful and clean with lots of chairs, towels, service, and umbrellas. Occasional vendors will peddle their wares. You can catch a ride on boats to fish, or jetski, or parasail. Across the street from the front of the hotel is a very nice shopping mall with a grocery store. You can find just about anything there, including starbucks, dominos, mcdonalds, etc. There is a public marina where fishing and sailing boats may be chartered. There are banks and a Catholic Church, which Sunday services in English and Spanish. The rooms are adequate and amenities good. A suite is very nice and spacious; but, your phone may not work there. There is a Mexican food cafe near the pool which has decent food at night; but, the lunch is aweful. Overall, its a good safe place to spend time with kids, parents, grandparents, and friends.


    EVALUATION

    Round Indicators

    • september 14 2017
    • Friends getaway

    krystelcolis

    “All inclusive travel with friends”


    Overall a very good vacation with friends. We upgraded our all inclusive to royal level which was worth every penny. The royal level provided access to the royal level bar, private pool, and private beach cabanas. Service was excellent throughout the resort. The royal level bar service is beyond excellent. The bartender and servers Rafael Arce, Aurelio Rios, and Anthony goes above and beyond to provide excellent service, to accommodate us, and in making sure that we have great and fun experience. The resort offers variety of restaurants as well and have nightly entertainment in the Nayarit theater. Also day activities were also provided in the pool are. Resort is family and kid friendly as well.


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear krystelcolis, Firstly we would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta, all of your kind words about your stay with us are great to hear. We are grateful for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you for this lovely review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • september 14 2017
    • Houston, Texas
    • Couples

    Antonio M

    “We will be back!”


    My girlfriend and I was planning to go to Cozumel but we could not get the flight that we wanted. She ended searching for other places that we could go and she found a great deal on hotels in Puerto Vallarta. We took a chance and it paid off. Hotel Occidental was beautiful. Very clean and picturesque. Everyone was so great. We felt very welcome. Hospitality was second to none. All the restaurants was great including the buffet and the snack bar by the beach. But we especially enjoyed Las Olivas. Excellent food! All the staff that we had interaction with was great. From the bell boys, receptionist, concierge, activity staff, the dancers from the shows, bartenders, wait staff and housekeeping. We could not recall any bad occasion. That being said, we would like to single a couple of individuals. Sebastian made the best drinks. He made our drinks strong. Keila was nothing short of incredible. Best waitress of all time! Sorry for the late review. We were a little busy dealing with the Houston flooding. Regresaremos!


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear antoniomJ3667DD, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Nuevo Vallarta. We are delighted to read that we were able to match your holiday expectations, especially since this was an unexpected decision. We are grateful for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We hope you and your family are okay and wish that Houston gets back on its feet soon. Thank you again for this wonderful review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • september 11 2017
    • Family

    Danny S

    “Amazing Resort ”


    First off, I’d like to say this is our second visit to Occidental Nuevo Vallarta this year and it was just as amazing as our first visit. Having stayed for a longer duration the second time we had the opportunity to get to get to know the exceptional staff at Occidental and explore many more of the amazing amenities that the resort has to offer. We simply cannot say enough about the remarkable Le Buffet staff, specifically Fernando, Daniel and Jorge. They went above and beyond each time we visited and exceeded all of our service expectations. Additionally, the bar staff were equally amazing and happily and personally reached out to our entire family to ensure that we were comfortable and always had a beverage. Rene, Benjamin and Carlos are the most amazing bar staff and don’t just make drinks – they create relationships with the guests and these meaningful relationships are what we look forward to as we consider our next visit and seeing all of the staff again. Lastly the entertainment staff, who work incredibly hard to ensure that guests are having a great time and engaged with the resort and all it has to offer. Johnny, Armando, Sergio and Luigi are an awesome group of guys and we can’t wait to visit again and hang out with them. The entire entertainment staff performed admirably during our entire visit and should be commended for their exceptional work. Our hats are off to the extraordinary staff at Occidental and how you truly strive to know your customers and create the most meaningful and memorable experience possible. See you all again in a few months.


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear Danny S, Firstly we would like to thank you for choosing Occidental Nuevo Vallarta once again for your holidays and for sharing this wonderful feedback of your stay with us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for this wonderful review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • september 10 2017
    • Friends getaway

    Leticia G

    “Highly Satisfied Guest”


    Room 410, very spacious and very cool after a hot day in the sun. The resort is breathtaking, very clean, and not too big. Most everything is conveniently located right on or near the beach. So the views of the beach are within every facility. I must say the bartenders really made my trip a memorable one. The attention they gave to guest's was immeasurable. They completely went out of their way. Elmer Tovar, Carlos, Benjamine ( Bengi), Rene, Ulises, Manuel and Gayel were all so wonderful. They really made me feel special. I will have to come back sooner just to see them all again. They provided great service but they also made friendships with their guest's. Friendships that will remain in my heart forever. I will definitely be back soon. My trip was everything and more than it was expected to be. The food, the service, the people, and the views were all spectacular. My ❤ is in Puerto.


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear Leticia G, Firstly we would like to thank you for the wonderful review you shared following your recent visit to Occidental Nuevo Vallarta. We are delighted to read that we were able to match your holiday expectations and grateful for your lovely comments regarding the service you received from our team members. We will make sure to share your kind words with everyone mentioned here as well as the rest of the team as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z