Sala del hotel Barceló Casablanca

Barceló Casablanca

Texto: 9814 In an exclusive area in the centre of Casablanca, this modern hotel is ideal for business trips or pleasure. Boulevard D Anfa et rue Hammou, 139 | 20000 | Casablanca | Marruecos
+212 522 208 000 +212 522 207020
Barceló Casablanca Texto: 9814 3.5 out of 5 based on 598 ratings. 598 user reviews.
Barceló Casablanca reviewed by Martyn C on . Classy Hotel in DownTown Casablanca Very chic hotel. A very nice hotel with a mini bar that's well stocked. Lovely view from my room. A buffet breakfast. I was pleasantly surprised when I ask for coffee at breakfast and a 500ml pot of... Rating: 4
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Barceló Casablanca

Boulevard D Anfa et rue Hammou, 139   20000   Casablanca   Marruecos  


Places of Interest

32.7 km Mohammed V International Airport

5 min. Railway station

3 km Royal Golf Anfa

Guest reviews.

There is no better expert than a traveller.

Barceló Casablanca

3.5/5 Round Indicators
| 598 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

29% Complete

179

Very good

31% Complete

189

Average

21% Complete

131

Poor

9% Complete

55

Very poor

7% Complete

44

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    Round Indicators
    Martyn C Freetown, Sierra Leone. 03/30/2018 Business

    “Classy Hotel in DownTown Casablanca”

    Very chic hotel. A very nice hotel with a mini bar that's well stocked. Lovely view from my room. A buffet breakfast. I was pleasantly surprised when I ask for coffee at breakfast and a 500ml pot of coffee was brought. Clearly a place with class and close to so many attractions.

    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
     Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics

    Round Indicators
    MarkCastelino Mahwah, New Jersey. 03/17/2018 Couples

    “Outstanding service!”

    The best experience on our tour of Morocco was at the Barcelo Casablanca.... a little jewel in the center of the city. The restaurant is intimate and elegant, the cuisine delicious. We loved the Fish Tajine, and returned on the last day just for this. It was our best culinary experience in Morocco. The bar is great to relax to watch sports on the comfortable leather couches. The service that made this hotel so outstanding was ZAKARIA ALAMI. Our travel agent, Elite Travels of Morocco had made a total mess of our reservations, our bags did not arrive with us from New York, and we were miserable, especially as our Travel Agent abandoned us. ZAKARIA ALAMI went out of his way to to uplift our first visit to Morocco and was so incredibly helpful in every way. The Lioness from New York.

    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
     Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics

    Round Indicators
    mohiemen London, United Kingdom. 02/20/2018

    “Don’t book your airport transfer with them!!”

    I booked it for my family of three (3 year old daughter) Just for the two days we stayed in Casa before we went to Marrakech for its location and that’s it for benefits! I paid 45euros for the option of airport picking up and twice replies to their request to confirm my flight details and time of arrival (through their very rigid and basic online system) never received confirmation of my request although the fees have been paid in full, surprise surprise there was no one in the airport to pick us up and had to encounter several roaming phone calls back and forth with the hotel to inquire if there will Be someone picking us up and rather than taking my details and calling me back I had to keep calling them and of course needed to switch on my data roaming as well!! Just for them to tell me that they haven’t received my confirmation and that they don’t have it in their system I have paid for the pick up!! I had to arrange for a private transfer (which by the way is cheaper than theirs). Once I arrived I showed them the email confirmation and although they were apologetic and upgraded my room, but they still left it until the last minute to give me my money back although I kept on asking them to sort everyday ... twice!! The room was nice and clean but no facility to make coffee or tea and they don’t provide free water!! And had to ask them for a bed for my three year old although it was clearly again requested via the booking (which was directly with them)!! In summary this hotel is good if you are in a business trip and looking for a good location, staff are trying to be helpful but chaos I think is still in the dna ...

    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
     Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Casablanca hotel.

    Round Indicators
    Alexandra D Abu Dhabi, United Arab Emirates. 02/19/2018 Family

    “HORRENDOUS!!!”

    I've never been so disappointed in a hotel; this hotel should be classified under motels. After a wonderful trip around Morocco, in lovely Riads and hotels this was our last stop and such a disappointment. Well first off there is NO bar.....which is fine, but the restaurant smelled of paint and absolutely wasn't somewhere you'd want to be eating, and even less having a drink after a long day. Biggest let disappointment. Then there was no coffee maker in the room (which mom loves) and according to the reception, this is a standard thing around the Barceló hotel chain. There is no gym; for fitness freaks like me....and the rooms are to small to workout there. And as if that wasn't enough the shower is an open type shower, so all the water leaked all over the floor, which made it so slippery when getting out. All in all I can say we were so disappointed in this hotel that I would NEVER stay at another Barceló hotel anywhere in the world.

    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
     Thank you for sharing a review of Barceló Casablanca. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention

    Round Indicators
    Khadija A Manama, Bahrain. 02/06/2018 Solo travel

    “Modern and Clean”

    Hotel Barcelo is a nice bussiness hotel perfect for solo travellers with limited time in the city. It is situated in a centeral area only 20 minutes walk from the old Medina. It is surrounded by restaurants snd cafes. Check in was super quick and staff were very friendly and helpful. I was upgraded to a nice corner room. I did hear the street noises but was too tired to be bothered by that. The hotel in general is very clean and had free wifi. The only thing i did not appreciate is the one guy standing outside the hotel door. I guess he is the concierge. Everytime he stopped a taxi for me he charged the driver for a tip that i paid as part of the ride. I only knew by a coincident when a taxi driver checked with me first if i was ok paying a 25 derhams for a that I usually pay 10ride for. Otherwise, it is a lovely hotel.

    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
     Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics

    EVALUATION

    Round Indicators

    • march 30 2018
    • Freetown, Sierra Leone
    • Business

    Martyn C

    “Classy Hotel in DownTown Casablanca”


    Very chic hotel. A very nice hotel with a mini bar that's well stocked. Lovely view from my room. A buffet breakfast. I was pleasantly surprised when I ask for coffee at breakfast and a 500ml pot of coffee was brought. Clearly a place with class and close to so many attractions.


    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
    Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics

    EVALUATION

    Round Indicators

    • march 17 2018
    • Mahwah, New Jersey
    • Couples

    MarkCastelino

    “Outstanding service!”


    The best experience on our tour of Morocco was at the Barcelo Casablanca.... a little jewel in the center of the city. The restaurant is intimate and elegant, the cuisine delicious. We loved the Fish Tajine, and returned on the last day just for this. It was our best culinary experience in Morocco. The bar is great to relax to watch sports on the comfortable leather couches. The service that made this hotel so outstanding was ZAKARIA ALAMI. Our travel agent, Elite Travels of Morocco had made a total mess of our reservations, our bags did not arrive with us from New York, and we were miserable, especially as our Travel Agent abandoned us. ZAKARIA ALAMI went out of his way to to uplift our first visit to Morocco and was so incredibly helpful in every way. The Lioness from New York.


    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
    Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics

    EVALUATION

    Round Indicators

    • february 20 2018
    • London, United Kingdom

    mohiemen

    “Don’t book your airport transfer with them!!”


    I booked it for my family of three (3 year old daughter) Just for the two days we stayed in Casa before we went to Marrakech for its location and that’s it for benefits! I paid 45euros for the option of airport picking up and twice replies to their request to confirm my flight details and time of arrival (through their very rigid and basic online system) never received confirmation of my request although the fees have been paid in full, surprise surprise there was no one in the airport to pick us up and had to encounter several roaming phone calls back and forth with the hotel to inquire if there will Be someone picking us up and rather than taking my details and calling me back I had to keep calling them and of course needed to switch on my data roaming as well!! Just for them to tell me that they haven’t received my confirmation and that they don’t have it in their system I have paid for the pick up!! I had to arrange for a private transfer (which by the way is cheaper than theirs). Once I arrived I showed them the email confirmation and although they were apologetic and upgraded my room, but they still left it until the last minute to give me my money back although I kept on asking them to sort everyday ... twice!! The room was nice and clean but no facility to make coffee or tea and they don’t provide free water!! And had to ask them for a bed for my three year old although it was clearly again requested via the booking (which was directly with them)!! In summary this hotel is good if you are in a business trip and looking for a good location, staff are trying to be helpful but chaos I think is still in the dna ...


    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
    Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Casablanca hotel.

    EVALUATION

    Round Indicators

    • february 19 2018
    • Abu Dhabi, United Arab Emirates
    • Family

    Alexandra D

    “HORRENDOUS!!!”


    I've never been so disappointed in a hotel; this hotel should be classified under motels. After a wonderful trip around Morocco, in lovely Riads and hotels this was our last stop and such a disappointment. Well first off there is NO bar.....which is fine, but the restaurant smelled of paint and absolutely wasn't somewhere you'd want to be eating, and even less having a drink after a long day. Biggest let disappointment. Then there was no coffee maker in the room (which mom loves) and according to the reception, this is a standard thing around the Barceló hotel chain. There is no gym; for fitness freaks like me....and the rooms are to small to workout there. And as if that wasn't enough the shower is an open type shower, so all the water leaked all over the floor, which made it so slippery when getting out. All in all I can say we were so disappointed in this hotel that I would NEVER stay at another Barceló hotel anywhere in the world.


    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
    Thank you for sharing a review of Barceló Casablanca. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention

    EVALUATION

    Round Indicators

    • february 6 2018
    • Manama, Bahrain
    • Solo travel

    Khadija A

    “Modern and Clean”


    Hotel Barcelo is a nice bussiness hotel perfect for solo travellers with limited time in the city. It is situated in a centeral area only 20 minutes walk from the old Medina. It is surrounded by restaurants snd cafes. Check in was super quick and staff were very friendly and helpful. I was upgraded to a nice corner room. I did hear the street noises but was too tired to be bothered by that. The hotel in general is very clean and had free wifi. The only thing i did not appreciate is the one guy standing outside the hotel door. I guess he is the concierge. Everytime he stopped a taxi for me he charged the driver for a tip that i paid as part of the ride. I only knew by a coincident when a taxi driver checked with me first if i was ok paying a 25 derhams for a that I usually pay 10ride for. Otherwise, it is a lovely hotel.


    Barcelo-Maroc, Public Relations Manager at Barcelo Casablanca, responded to this review
    Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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