Barceló Hotel Pool  Cabo de Gata

Barceló Cabo de Gata

Texto: 8499 All inclusive hotel on the beach offering the perfect stay right on Cabo de Gata’s doorstep. Avenida Juegos de Casablanca, s/n. Urbanización El Toyo | 04131 Retamar, Almería
+34 950 184 250 +34 950 208 630
Barceló Cabo de Gata Texto: 8499 4.5 out of 5 based on 2475 ratings. 2475 user reviews.
Barceló Cabo de Gata reviewed by Brian E on . Brilliant holiday! We really enjoyed our stay during October half term. The staff are very pleasant and helpful and the kids enjoyed the kids club. The hotel is set in a very nice location and is ideal for walking and... Rating: 5
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Barceló Cabo de Gata

Avenida Juegos de Casablanca, s/n. Urbanización El Toyo   04131 Retamar, Almería  


Places of Interest

4 km La Cañada, Almeria

800 m Alborán Golf Course

16.8 km Almeria Railway Station

10 km Cabo de Gata

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Cabo de Gata

4.5/5 Round Indicators
| 2475 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

49% Complete

1230

Very good

35% Complete

884

Average

10% Complete

262

Poor

2% Complete

73

Very poor

1% Complete

26

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    Round Indicators
    Brian E Pontefract, United Kingdom. 10/30/2017 Family

    “Brilliant holiday!”

    We really enjoyed our stay during October half term. The staff are very pleasant and helpful and the kids enjoyed the kids club. The hotel is set in a very nice location and is ideal for walking and cycling. Food is good and varied, the bedrooms are very comfortable, and the hotel gets top marks for cleanliness.
    Round Indicators
    jamesntwillis Reading, United Kingdom. 10/29/2017 Couples

    “Amigo's don't lie....”

    Returned last week from 7 days stay. Not much to do there. We walked along the beach one way for about 45 minutes one day, then the same the other way the next day. Walked to the shop one day and went into Almeria twice by bus, we even took different buses to ring the changes! Almeria places of interest are not open on a Monday which would of been useful if the rep had told us before we had to find out for ourselves. The brochure says 3 outdoor swimming pools, one was closed off on our 2nd day. The day time pool snack bar was also closed down on 2nd day, along with the pool side bar. Brochure says lobby bar and evening bar - this is the same bar with usually only one bar staff at any time serving every guest in the hotel. There was a 2nd member of staff for the evenings but was generally serving food to non-residents. In the room there is a Barcelo directory which states that one of the outdoor pools is heated, this is not the case. I was told that the indoor pool is heated and it would cost me 9 euros to use as was part of the spa. We chose this hotel as it included a gym was is important to my husband to use every day. There are no showers in there and he was not allowed to use the one in the spa until 11am but should use the pool side ones instead. This was not an acceptable option to shower at the pool side in cold water after a work out. The animation team were a waste of space, they only did aqua aerobics. My husband went down to the darts once and he was the only one who turned up, the team was not pro-active in getting guests to take part in anything, not once was water polo, archery or table tennis played. The swimming pools had a line of sand at the shallow end on a daily basis and when we said something, the pool was cleaned but the sand remained. Evening entertainment was advertised as being occasional but in the hotel they did advertise what was on each night. We had football one night on the TV (in Spanish) and Bingo another night!! The rooms were very clean and comfortable with a free safe and free wifi across the hotel. The food was of the usually standard although many times I saw flies sitting on the cooked meats! One day we suffered a power cut which lasted about 15 minutes late in the afternoon. When we went down to dinner, we were told it would be ten minutes late due to the power cut. It was about 20 minutes late and not only a very limited selection, but what was on offer was being served luke warm. We were told by the Manager that it was because there were no windows in the kitchen and therefore they were unable to work, but if they managed to cook the food, why was it cold? One evening we were with another couple when I was approached by a man who was so drunk that when he spoke to me, I was unable to even work out what language he was speaking. I politely asked him to leave, which he did after my husband stood up, but he returned shortly after and sat next to me, so I moved. Then my husband and the other guest I was with both told him to leave. I then went to reception and asked for him to be removed as it was causing a scene. They did nothing. Eventually he was escorted to his room. The bar staff (the one and only one that night) had continued to serve him alcohol even through he was drunk. Now on to the rep - Becky. I sat with her and made a complaint which she wrote down. She told me that it would be sent to Thomas Cook and I would get a copy of it by email and then I could either take it up with them directly or through the shop where I booked the holiday as they would also get a copy - she lied. This isn't the procedure. Becky appeared very sympathetic and understanding but actually she is very patronising and I felt she could wait to get rid of us. Although we never go back to the same hotel, we do recommend good ones to friends and colleagues. I would certainly NOT RECOMMEND this one, in our opinion it was not a holiday hotel but a corporate hotel. The reception staff were not interested in any complaints and were heard to be very argumentative with other guests. I was having issues with the room key card on a daily basis but they did nothing to rectify the problem, in fact one day I was told the computers were down and to come back later to have the key recharged!! My advise would be to go elsewhere unless its for business or golf!
    Round Indicators
    anthonyManchester Manchester. 10/29/2017 Family

    “Lovely Relaxing Holiday”

    We had a lovely relaxing holiday at this hotel with our son (38), the hotel is lovely clean and the rooms were great. The food was ok I found the lunch time meals better than at dinner. There is not much to do round the hotel and it was out of season but we knew this when we booked. The staff were all nice and friendly. There are buses which you can get to Almeria for just over €1, and nice walks. On our final day we were not being picked up until 6.30 and we wanted to keep one of our rooms, we had to wait until our last day to see if we could but we were told no. The hotel was not full and it was not as if they were giving us something there was a charge of €25. They did let us have a room to shower which was I suppose better than nothing. This did not spoil our lovely week away.
    Round Indicators
    Jade T Plymouth, United Kingdom. 10/28/2017 Family

    “Lovely and relaxing ”

    The hotel is about 15 minutes from the airport so it was a lovely short transfer. On arriving, it looked lovely clean and modern so we were impressed. Quick and easy check in, our room was a bit of a trek from the reception but there were quite few doors open on the way leading to the pool area. Room was large and clean and bathroom the same, large and clean with a lovely balcony view of the mountains. Entertainment is quite loud but nothing too disturbing. It was lovely and quiet when we went, few people and felt like we had the pools to ourselves. There is a little kids pool with a little park area and bouncy castle (which doesn't stay up all day) and 3 other pools to choose from. One was warmer so idea for little ones and parents to swim at the same time. Plenty of sun loungers and easy access to the bar and restaurant. We went all inclusive so I can't comment on the prices but plenty of drinks available. Had some maintenance issues in the room with our door but fixed quickly and efficiently. Staff were really nice and housekeeping worked hard, we had our roomed cleaned every day. There is a lovely walk outside the back of the resort to the beach and watch the sunset, if you walk 10 minutes down, there are a couple cocktail bars and a kiddy play area (this wasn't open when we went down there after 2pm so I'm unsure when it opens) but it was a fairly big inside play area. A bit further down to that is a cart hire which was really well priced. The beach is a little bit stoney but was lovely to walk along. There was something different each nice food wise and I never had an issue, great range to choose from. I'd say it's suited for much younger children or adults, older children may get bored. All in all, was a lovely relaxing holiday and would recommend.
    Round Indicators
    Andycoopermob 10/28/2017 Couples

    “Hidden gem!”

    We loved this hotel it has everything we wanted. The food was very good and there was always something we liked on offer. We found the staff polite and friendly. We liked the place so much we have already booked again for next year. The fly in the ointment is poor WiFi speed. The hotel was very clean the room was excellent and included a free safe. Bedding and towels were changed every three days. This is an out of the way hotel with only a few shops and bars nearby but there are some marvellous sea front walks where you can absorb the rugged and beautiful Andalusia scenery.

    EVALUATION

    Round Indicators

    • october 30 2017
    • Pontefract, United Kingdom
    • Family

    Brian E

    “Brilliant holiday!”


    We really enjoyed our stay during October half term. The staff are very pleasant and helpful and the kids enjoyed the kids club. The hotel is set in a very nice location and is ideal for walking and cycling. Food is good and varied, the bedrooms are very comfortable, and the hotel gets top marks for cleanliness.


    EVALUATION

    Round Indicators

    • october 29 2017
    • Reading, United Kingdom
    • Couples

    jamesntwillis

    “Amigo's don't lie....”


    Returned last week from 7 days stay. Not much to do there. We walked along the beach one way for about 45 minutes one day, then the same the other way the next day. Walked to the shop one day and went into Almeria twice by bus, we even took different buses to ring the changes! Almeria places of interest are not open on a Monday which would of been useful if the rep had told us before we had to find out for ourselves. The brochure says 3 outdoor swimming pools, one was closed off on our 2nd day. The day time pool snack bar was also closed down on 2nd day, along with the pool side bar. Brochure says lobby bar and evening bar - this is the same bar with usually only one bar staff at any time serving every guest in the hotel. There was a 2nd member of staff for the evenings but was generally serving food to non-residents. In the room there is a Barcelo directory which states that one of the outdoor pools is heated, this is not the case. I was told that the indoor pool is heated and it would cost me 9 euros to use as was part of the spa. We chose this hotel as it included a gym was is important to my husband to use every day. There are no showers in there and he was not allowed to use the one in the spa until 11am but should use the pool side ones instead. This was not an acceptable option to shower at the pool side in cold water after a work out. The animation team were a waste of space, they only did aqua aerobics. My husband went down to the darts once and he was the only one who turned up, the team was not pro-active in getting guests to take part in anything, not once was water polo, archery or table tennis played. The swimming pools had a line of sand at the shallow end on a daily basis and when we said something, the pool was cleaned but the sand remained. Evening entertainment was advertised as being occasional but in the hotel they did advertise what was on each night. We had football one night on the TV (in Spanish) and Bingo another night!! The rooms were very clean and comfortable with a free safe and free wifi across the hotel. The food was of the usually standard although many times I saw flies sitting on the cooked meats! One day we suffered a power cut which lasted about 15 minutes late in the afternoon. When we went down to dinner, we were told it would be ten minutes late due to the power cut. It was about 20 minutes late and not only a very limited selection, but what was on offer was being served luke warm. We were told by the Manager that it was because there were no windows in the kitchen and therefore they were unable to work, but if they managed to cook the food, why was it cold? One evening we were with another couple when I was approached by a man who was so drunk that when he spoke to me, I was unable to even work out what language he was speaking. I politely asked him to leave, which he did after my husband stood up, but he returned shortly after and sat next to me, so I moved. Then my husband and the other guest I was with both told him to leave. I then went to reception and asked for him to be removed as it was causing a scene. They did nothing. Eventually he was escorted to his room. The bar staff (the one and only one that night) had continued to serve him alcohol even through he was drunk. Now on to the rep - Becky. I sat with her and made a complaint which she wrote down. She told me that it would be sent to Thomas Cook and I would get a copy of it by email and then I could either take it up with them directly or through the shop where I booked the holiday as they would also get a copy - she lied. This isn't the procedure. Becky appeared very sympathetic and understanding but actually she is very patronising and I felt she could wait to get rid of us. Although we never go back to the same hotel, we do recommend good ones to friends and colleagues. I would certainly NOT RECOMMEND this one, in our opinion it was not a holiday hotel but a corporate hotel. The reception staff were not interested in any complaints and were heard to be very argumentative with other guests. I was having issues with the room key card on a daily basis but they did nothing to rectify the problem, in fact one day I was told the computers were down and to come back later to have the key recharged!! My advise would be to go elsewhere unless its for business or golf!


    EVALUATION

    Round Indicators

    • october 29 2017
    • Manchester
    • Family

    anthonyManchester

    “Lovely Relaxing Holiday”


    We had a lovely relaxing holiday at this hotel with our son (38), the hotel is lovely clean and the rooms were great. The food was ok I found the lunch time meals better than at dinner. There is not much to do round the hotel and it was out of season but we knew this when we booked. The staff were all nice and friendly. There are buses which you can get to Almeria for just over €1, and nice walks. On our final day we were not being picked up until 6.30 and we wanted to keep one of our rooms, we had to wait until our last day to see if we could but we were told no. The hotel was not full and it was not as if they were giving us something there was a charge of €25. They did let us have a room to shower which was I suppose better than nothing. This did not spoil our lovely week away.


    EVALUATION

    Round Indicators

    • october 28 2017
    • Plymouth, United Kingdom
    • Family

    Jade T

    “Lovely and relaxing ”


    The hotel is about 15 minutes from the airport so it was a lovely short transfer. On arriving, it looked lovely clean and modern so we were impressed. Quick and easy check in, our room was a bit of a trek from the reception but there were quite few doors open on the way leading to the pool area. Room was large and clean and bathroom the same, large and clean with a lovely balcony view of the mountains. Entertainment is quite loud but nothing too disturbing. It was lovely and quiet when we went, few people and felt like we had the pools to ourselves. There is a little kids pool with a little park area and bouncy castle (which doesn't stay up all day) and 3 other pools to choose from. One was warmer so idea for little ones and parents to swim at the same time. Plenty of sun loungers and easy access to the bar and restaurant. We went all inclusive so I can't comment on the prices but plenty of drinks available. Had some maintenance issues in the room with our door but fixed quickly and efficiently. Staff were really nice and housekeeping worked hard, we had our roomed cleaned every day. There is a lovely walk outside the back of the resort to the beach and watch the sunset, if you walk 10 minutes down, there are a couple cocktail bars and a kiddy play area (this wasn't open when we went down there after 2pm so I'm unsure when it opens) but it was a fairly big inside play area. A bit further down to that is a cart hire which was really well priced. The beach is a little bit stoney but was lovely to walk along. There was something different each nice food wise and I never had an issue, great range to choose from. I'd say it's suited for much younger children or adults, older children may get bored. All in all, was a lovely relaxing holiday and would recommend.


    EVALUATION

    Round Indicators

    • october 28 2017
    • Couples

    Andycoopermob

    “Hidden gem!”


    We loved this hotel it has everything we wanted. The food was very good and there was always something we liked on offer. We found the staff polite and friendly. We liked the place so much we have already booked again for next year. The fly in the ointment is poor WiFi speed. The hotel was very clean the room was excellent and included a free safe. Bedding and towels were changed every three days. This is an out of the way hotel with only a few shops and bars nearby but there are some marvellous sea front walks where you can absorb the rugged and beautiful Andalusia scenery.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

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    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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