Barceló Hotel Pool  Cabo de Gata

Barceló Cabo de Gata

Texto: 8499 All inclusive hotel on the beach offering the perfect stay right on Cabo de Gata’s doorstep. Avenida Juegos de Casablanca, s/n. Urbanización El Toyo | 04131 Retamar, Almería
+34 950 184 250 +34 950 208 630
Barceló Cabo de Gata Texto: 8499 4.5 out of 5 based on 1975 ratings. 1975 user reviews.
Barceló Cabo de Gata reviewed by marktV4518QA on . Great hotel, poor service and response to requests. Barcelo Cabo de Gata is a beautiful hotel with wonderful grounds. Our experience with service was disappointing. The hair dryer and several electrical outlets in our room did not work. We called 3... Rating: 3
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Barceló Cabo de Gata

Avenida Juegos de Casablanca, s/n. Urbanización El Toyo   04131 Retamar, Almería  


Places of Interest

4 km La Cañada, Almeria

800 m Alborán Golf Course

16.8 km Almeria Railway Station

10 km Cabo de Gata

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Cabo de Gata

4.5/5 Round Indicators
| 1991 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

47% Complete

946

Very good

37% Complete

739

Average

11% Complete

223

Poor

3% Complete

63

Very poor

1% Complete

21

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    Round Indicators
    Michael C Basingstoke, United Kingdom. 05/25/2017 Couples

    “Visit to Cabo De Gata”

    Stayed two nights here to visit Cabo de Gata national park (well worth a visit) and to be near the airport for our return flight after a touring holiday. The hotel is very comfortable with large rooms and large comfortable beds. The hotel has a lot of amenities, several swimming pools and a very nice outdoor area. The staff are nice and friendly. Only slight downside was checking in. Ther was only three people in front of us at check in, two reception staff but we waited over 20 minutes to get checkind in. There are no areas outside that are smoke free
    Round Indicators
    Drysdale;Mr.mal... D Leeds, United Kingdom. 05/23/2017 Couples

    “Wow !”

    Wow, what a fabulous hotel. Massive sea view room, spotlessly clean. Not a great deal to do around the area but the hotel and facilities are excellent and if you just want to relax and do nothing this is the place to be. Don't like the idea of eating dinner at 7.30 onwards as it's a bit late for us Brits, but hey ho ! All in all lovely hotel and very happy to be staying here.

    Barceló Cabo de... B, Director General at Barcelo Cabo de Gata, responded to this review
     Dear Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló Cabo de Gata hotel and we are very happy to read that we were able to match your holiday expectations. we are glad to read that you liked the room where you were accommodated in and that you found it to clean and comfortable all your stay. Also, we are very pleased to read that you enjoyed the wonderful views. All our rooms have a terrace with different orientations, almost all with the sea in the background: views to Almería, views to our swimming pool and sea or frontal views to the sea with the objective that our guests enjoy the best views and sunsets offered by our wonderful location. From Barceló we try to make our brand synonymous of quality and well-being, that's why we take care of every detail to ensure that our guests enjoy a perfect holiday experience and we are very happy to know that you return home with a souvenir of your stay. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Marcos Otero Director General

    Round Indicators
    Margareta O Vallentuna, Sweden. 05/22/2017 Couples

    “A very good hotel”

    An exellent service, a good pool area and good sevices. The bufferestaurant is of a high quality with good good. We had breakfast and dinner during our weeks stay and we were not dissapointed at all. The only negative is the surroundings. There nothing at all to do outside the hotel. There are no shops, no restaurangs or coffeshops. Still, you can go by bus to Almeria in notime for one euro and you are in a big city. And It is very close to the AirPort.

    Barceló Cabo de... B, Director General at Barcelo Cabo de Gata, responded to this review
     Dear Margareta, Thank you for sharing your feedback on your recent holiday experience among us. We are very satisfied to know that you had a good stay with us. We are truly happy to know that we have managed to exceed your expectations regarding to the hospitality and service delivered. our staff strives to offer a quality care and personalized service. At Barceló, we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of national and international delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We regret that you couldn’t enjoy the surroundings of the hotel, even so thanks to our position in the urbanization of El Toyo our guests have direct access from our swimming pool area to the promenade along the beach, where you will find an area called Plaza del Mar with different restaurants and bars and at 10 minutes’ walk from the hotel you will also find a little supermarket, pharmacy, etc. For a future occasion, we would like to encourage you to contact with our Guest Experience department, which will provide you with all the information you need. Equally, we are very happy to know that you could enjoy the advantages of being so close to a city like Almeria, full of history and taste. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Marcos Otero Director General

    Round Indicators
    marktV4518QA Raleigh, North Carolina. 05/21/2017 Family

    “Great hotel, poor service and response to requests.”

    Barcelo Cabo de Gata is a beautiful hotel with wonderful grounds. Our experience with service was disappointing. The hair dryer and several electrical outlets in our room did not work. We called 3 times asking for a replacement hair dryer and never received one. The same with the outlets. We were in a Junior Suite which is 2 rooms with a sofa bed in the living area. Once the sofa is made into a bed the living area is unusable because the mattress does not fold into the sofa.

    Barceló Cabo de... B, Director General at Barcelo Cabo de Gata, responded to this review
     Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel Barceló Cabo de Gata, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We do apologize for the technical problems you encountered; there are no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. However, as soon as you notified your concerns about the outlets and the hair dryer we immediately sent a technician to check all the electric system to ensure that everything was functional. He found no abnormalities on the room. At Barceló Cabo de Gata we are very sensitives to the environment and we believe in a corporate model sustainable and environment-friendly, this is the reason why our electric system on the rooms work only with a key card on it, otherwise the room is out of electricity. We are sorry for any inconvenience caused and we will relay your comments to our technical service so that they can revise the situation in order to study how this can be improved. At Barceló Cabo de Gata, we are really proud of the location of our hotel. Next to the Natural Park "Cabo de Gata" and a few kilometers away from the city of Almeria, our hotel is the perfect place for those who want to enjoy the sea in the middle of nature. Thanks to our position in the urbanization of El Toyo our guests have direct access from our swimming pool area to the promenade along the beach where a series of wooden paths surrounded by palm trees will lead our guests to the different canopies at the edge of the sea from where you can enjoy the best sunsets in Almeria. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to recieve you again and to have the opportunity to exceed your expectations in a not too distant future. Sincerely, Marcos Otero Director General

    Round Indicators
    diatribe2017 London, United Kingdom. 05/20/2017 Solo travel

    “My opinion”

    This hotel has lovely rooms, friendly, helpful staff especially Agile, Glenda and Bictor and is suitable for a relaxing holiday. There are no shops, but is great for walking, bird watching and cycling. BUT at weekends they hold conventions, baptisms and weddings. These rude and noisy people take over the bar area and restaurant and literally push the hotel guests out of their way. The staff concentrate on them so I retreated to my room. This is so sad as for the rest of the week this hotel is perfect except for one thing - the only English program on the TV is the News!!

    EVALUATION

    Round Indicators

    • may 25 2017
    • Basingstoke, United Kingdom
    • Couples

    Michael C

    “Visit to Cabo De Gata”


    Stayed two nights here to visit Cabo de Gata national park (well worth a visit) and to be near the airport for our return flight after a touring holiday. The hotel is very comfortable with large rooms and large comfortable beds. The hotel has a lot of amenities, several swimming pools and a very nice outdoor area. The staff are nice and friendly. Only slight downside was checking in. Ther was only three people in front of us at check in, two reception staff but we waited over 20 minutes to get checkind in. There are no areas outside that are smoke free


    EVALUATION

    Round Indicators

    • may 23 2017
    • Leeds, United Kingdom
    • Couples

    Drysdale;Mr.mal... D

    “Wow !”


    Wow, what a fabulous hotel. Massive sea view room, spotlessly clean. Not a great deal to do around the area but the hotel and facilities are excellent and if you just want to relax and do nothing this is the place to be. Don't like the idea of eating dinner at 7.30 onwards as it's a bit late for us Brits, but hey ho ! All in all lovely hotel and very happy to be staying here.


    Barceló Cabo de... B, Director General at Barcelo Cabo de Gata, responded to this review
    Dear Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló Cabo de Gata hotel and we are very happy to read that we were able to match your holiday expectations. we are glad to read that you liked the room where you were accommodated in and that you found it to clean and comfortable all your stay. Also, we are very pleased to read that you enjoyed the wonderful views. All our rooms have a terrace with different orientations, almost all with the sea in the background: views to Almería, views to our swimming pool and sea or frontal views to the sea with the objective that our guests enjoy the best views and sunsets offered by our wonderful location. From Barceló we try to make our brand synonymous of quality and well-being, that's why we take care of every detail to ensure that our guests enjoy a perfect holiday experience and we are very happy to know that you return home with a souvenir of your stay. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Marcos Otero Director General

    EVALUATION

    Round Indicators

    • may 22 2017
    • Vallentuna, Sweden
    • Couples

    Margareta O

    “A very good hotel”


    An exellent service, a good pool area and good sevices. The bufferestaurant is of a high quality with good good. We had breakfast and dinner during our weeks stay and we were not dissapointed at all. The only negative is the surroundings. There nothing at all to do outside the hotel. There are no shops, no restaurangs or coffeshops. Still, you can go by bus to Almeria in notime for one euro and you are in a big city. And It is very close to the AirPort.


    Barceló Cabo de... B, Director General at Barcelo Cabo de Gata, responded to this review
    Dear Margareta, Thank you for sharing your feedback on your recent holiday experience among us. We are very satisfied to know that you had a good stay with us. We are truly happy to know that we have managed to exceed your expectations regarding to the hospitality and service delivered. our staff strives to offer a quality care and personalized service. At Barceló, we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of national and international delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We regret that you couldn’t enjoy the surroundings of the hotel, even so thanks to our position in the urbanization of El Toyo our guests have direct access from our swimming pool area to the promenade along the beach, where you will find an area called Plaza del Mar with different restaurants and bars and at 10 minutes’ walk from the hotel you will also find a little supermarket, pharmacy, etc. For a future occasion, we would like to encourage you to contact with our Guest Experience department, which will provide you with all the information you need. Equally, we are very happy to know that you could enjoy the advantages of being so close to a city like Almeria, full of history and taste. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Marcos Otero Director General

    EVALUATION

    Round Indicators

    • may 21 2017
    • Raleigh, North Carolina
    • Family

    marktV4518QA

    “Great hotel, poor service and response to requests.”


    Barcelo Cabo de Gata is a beautiful hotel with wonderful grounds. Our experience with service was disappointing. The hair dryer and several electrical outlets in our room did not work. We called 3 times asking for a replacement hair dryer and never received one. The same with the outlets. We were in a Junior Suite which is 2 rooms with a sofa bed in the living area. Once the sofa is made into a bed the living area is unusable because the mattress does not fold into the sofa.


    Barceló Cabo de... B, Director General at Barcelo Cabo de Gata, responded to this review
    Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel Barceló Cabo de Gata, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We do apologize for the technical problems you encountered; there are no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. However, as soon as you notified your concerns about the outlets and the hair dryer we immediately sent a technician to check all the electric system to ensure that everything was functional. He found no abnormalities on the room. At Barceló Cabo de Gata we are very sensitives to the environment and we believe in a corporate model sustainable and environment-friendly, this is the reason why our electric system on the rooms work only with a key card on it, otherwise the room is out of electricity. We are sorry for any inconvenience caused and we will relay your comments to our technical service so that they can revise the situation in order to study how this can be improved. At Barceló Cabo de Gata, we are really proud of the location of our hotel. Next to the Natural Park "Cabo de Gata" and a few kilometers away from the city of Almeria, our hotel is the perfect place for those who want to enjoy the sea in the middle of nature. Thanks to our position in the urbanization of El Toyo our guests have direct access from our swimming pool area to the promenade along the beach where a series of wooden paths surrounded by palm trees will lead our guests to the different canopies at the edge of the sea from where you can enjoy the best sunsets in Almeria. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to recieve you again and to have the opportunity to exceed your expectations in a not too distant future. Sincerely, Marcos Otero Director General

    EVALUATION

    Round Indicators

    • may 20 2017
    • London, United Kingdom
    • Solo travel

    diatribe2017

    “My opinion”


    This hotel has lovely rooms, friendly, helpful staff especially Agile, Glenda and Bictor and is suitable for a relaxing holiday. There are no shops, but is great for walking, bird watching and cycling. BUT at weekends they hold conventions, baptisms and weddings. These rude and noisy people take over the bar area and restaurant and literally push the hotel guests out of their way. The staff concentrate on them so I retreated to my room. This is so sad as for the rest of the week this hotel is perfect except for one thing - the only English program on the TV is the News!!


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