Barceló Costa Ballena Golf & Spa  Hotel Pool

Barceló Costa Ballena Golf & Spa

Texto: 33866 Beautiful Andalusian style hotel, ideal for you to get away from it all and play golf. Very close to the beaches in Cadiz. Avenida Reina Sofía, s/n. Urbanización Costa Ballena | 11520 Rota, Cádiz
+34 956 476 700 +34 956 476 711
Barceló Costa Ballena Golf & Spa Texto: 33866 4 out of 5 based on 1090 ratings. 1090 user reviews.
Barceló Costa Ballena Golf & Spa reviewed by Matúš S on . Not any more Nice place, but servis of hotel is horrible.. if you want drink you wait in bar 15-20 mins, but nobody are there, after if you want pay, it is not possible, because they has problem with wifi... Rating: 1
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Barceló Costa Ballena Golf & Spa

Avenida Reina Sofía, s/n. Urbanización Costa Ballena   11520 Rota, Cádiz  


Places of Interest

35 km La Parra, Jerez

800 m La Ballena beach

100 m Costa Ballena Golf Course

49.6 km Port of Cadiz Bay

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Ballena Golf & Spa

4.0/5 Round Indicators
| 1102 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

40% Complete

451

Very good

38% Complete

423

Average

12% Complete

142

Poor

4% Complete

52

Very poor

3% Complete

34

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    Round Indicators
    532dereko Swansea, United Kingdom. 05/23/2017 Couples

    “Great place to relax”

    Costa Ballena is a great place to relax golf,swimming,walking or just relaxing.Although the food in the hotel restaurant was good value if you wanted to go somewhere different you had to drive,no where within walking distance.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your opinion about our hotel Barceló Costa Ballena with us and Tripadvisor readers. It is wonderful for our whole team to know that our facilities as well as our services were to your liking and that your visit was a really pleasant experience. We are happy that you enjoyed our location next to a great golf course and about 800 meters from the beach in a quiet area, which invites you to perform different activities and at the same time to discover a truly magnificent landscape. It is comfortable to drive by car in about 15 minutes to several towns nearby such as Rota, Chipiona, Sanlúcar, Jerez, etc. where are a multitude of bars and restaurants of different kinds. We appreciate your positive mention regarding our gastronomy, because it is an aspect of high importance at Barceló Hotels and our chefs strive every day to impress our customers with a variety of international dishes as well as a wide selection of our local cuisine. Thank you very much for choosing us this time and hope to have the opportunity to serve you again in the near future. Best regards. Yours sincerely, Theresa S Guest Experience Manager

    Round Indicators
    Howard S Bedford, New Hampshire. 05/16/2017 Business

    “Beautiful!”

    I passed through on business. It's a quick easy walk to a beautiful secluded beach. The dinner buffet was unbelievable! It was also a quick walk to a local market for some wine. The hotel staff was very nice and helpful

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Howard, Thank you for taking the time to share your experience. We are very happy to hear that your stay with us at Barceló Costa Ballena was pleasant. It is wonderful to read how much you enjoyed our location next to a fantastic beach. We would like to point out, that apart from the nearest surroundings, our situation offers as well a quick access by car to different urban centers in just 15 minutes. In the name of all the staff members, it was really a pleasure to attend you and take care of you. At the same time, we also would like to thank you for your fantastic comment on the dinner buffet and the positive scores on our services and facilities. Hopefully we will have another opportunity to welcome you back in another occasion. Best regards. Yours sincerely, Theresa Stretz Guest Experience Manager

    Round Indicators
    Matúš S 05/04/2017 Friends getaway

    “Not any more”

    Nice place, but servis of hotel is horrible.. if you want drink you wait in bar 15-20 mins, but nobody are there, after if you want pay, it is not possible, because they has problem with wifi, nobody smile, nobody friendly.. this is worst choice go here... btw they bring you red wine in small glass and cold! This hotel is low cost!

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear Matúš, We are very sorry to hear about your disappointment, but we are thankful for the time you took to share your experience at our hotel Barceló Costa Ballena. Although we are fully aware that we cannot change your experience, we apologize deeply for any inconvenience you might have had during your stay. Usually all our staff is praised for their professionalism and genuine friendliness. Please be absolutely sure, that your comments has been discussed with the department heads to find out what has happened that you could not enjoy the true level of hospitality and the high quality standards of our service. We have taken good note of your remark on the queues at times in our bar and regret reading your dissatisfaction, our barmen shifts are organized to ensure an impeccable service all the time, also during peak hours. Nevertheless, there might be moments when it could be impossible to avoid a certain waiting time, surely 10 /15 minutes should not be passed. Please accept our sincere apologies for the difficulties upon payment due to the WiFi connection. Our technical chief is working on this issue since we received your opinion to improve the stability of WiFi. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Even if your stay this time was not as pleasant as it should have been, we would be very pleased to get the opportunity to welcome you again in the future. Kind regards. Yous sincerely, Theresa S Guest Experience Manager

    Round Indicators
    ivarjon Kopavogur, Iceland. 05/03/2017 Couples

    “Golf tour”

    I have to admit I may not have taken advantage of the hotels full accomodations. I was there on a golfing trip so most of the day I spent on the course, so things like gym, spa and pool was not on my agenda so much during my stay in the hotel.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear guest, Firstly we thank you for making our Barceló Costa Ballena your choice hotel for your golf vacations. We highly appreciate your feedback because it is only through opinion such as yours that we are able to maintain and improve the services and facilities that we provide to our guests. Cleanliness is an absolute must for Barceló hotels and we follow very strict protocols to guarantee satisfying results regarding hygiene. For future occasions we strongly encourage you to contact our reception in case there might be any imperfection. Our housekeeping management follows up on any issue because we understand cleanliness is of highest importance to feel comfortable in a hotel. To see you were not fully satisfied the quality-price aspect we would like to point out that we always strive to make sure to give the best value for the price paid and in accordance with hotels of the same category in our area. On the other hand we are happy to know that you enjoyed the room features All our spacious rooms offer, among other pleasant amenities, wonderful views to the sea over the golf course and, of course, mattresses which have been specially selected for an exceptional rest as we are fully aware that quality accommodation plays a key role for our guests to have a great experience. It´s true that our hotel is perfectly situated for all golf lovers, just 100 meters from the Costa Ballena Ocean Golf Club, one of the largest golf courses in Europe with 27 holes of competition, plus 9 practice holes and located next to awesome seashore. All our team is very identified with the continuous improvement maximum overall satisfaction of our guests. Once again thank you for choosing our hotel and we hope to get the chance welcoming you back in future with the objective to make your stay a unique and memorable experience. Kind regards. Yours sincerely, Theresa S Guest Experience Manager

    Round Indicators
    110andresp Reykjavik, Iceland. 05/01/2017 Couples

    “I can recommend this hotel”

    Excellent hotel, high quality staff, clean rooms, over-all enjoyable experience to stay. The spa facilities add extra bonus to the quality of the stay. The golf course is of very high quality and the exercise facilities there are one of the best in Europe.

    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
     Dear guest, First of all, thank you very much for choosing Barceló Costa Ballena for your golf vacations. It is really a satisfaction for all our team to read that you had an enjoyable time. We greatly appreciate the time you spent to share your opinion and we thank you for your kind recommendation to Tripadvisor’s readers. We are happy to read that the Costa Ballena Ocean Golf Club was to your liking. Located in a magnificent spot by the sea, it has 27 competition holes, PAR 72, with 9 practice holes, PAR3, challenging for the lowest handicaps and kind to players of a lower level. It counts to the largest practice courses in Europe, with a width of 300m and 350 meters along the sea front. Thank you for highlighting our U-Spa, which defiantly is a unique experience to disconnect and to indulge body and mind. It offers all the latest health and beauty treatments as well as a relaxing water therapy circuit including for example the sensation showers, the rain walk and hot stone beds. Our main objective is to provide a high standard and quality of services and facilities and to make sure that our guests are having a pleasant stay in every aspect. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards. Yours sincerely, Theresa S Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 23 2017
    • Swansea, United Kingdom
    • Couples

    532dereko

    “Great place to relax”


    Costa Ballena is a great place to relax golf,swimming,walking or just relaxing.Although the food in the hotel restaurant was good value if you wanted to go somewhere different you had to drive,no where within walking distance.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your opinion about our hotel Barceló Costa Ballena with us and Tripadvisor readers. It is wonderful for our whole team to know that our facilities as well as our services were to your liking and that your visit was a really pleasant experience. We are happy that you enjoyed our location next to a great golf course and about 800 meters from the beach in a quiet area, which invites you to perform different activities and at the same time to discover a truly magnificent landscape. It is comfortable to drive by car in about 15 minutes to several towns nearby such as Rota, Chipiona, Sanlúcar, Jerez, etc. where are a multitude of bars and restaurants of different kinds. We appreciate your positive mention regarding our gastronomy, because it is an aspect of high importance at Barceló Hotels and our chefs strive every day to impress our customers with a variety of international dishes as well as a wide selection of our local cuisine. Thank you very much for choosing us this time and hope to have the opportunity to serve you again in the near future. Best regards. Yours sincerely, Theresa S Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 16 2017
    • Bedford, New Hampshire
    • Business

    Howard S

    “Beautiful!”


    I passed through on business. It's a quick easy walk to a beautiful secluded beach. The dinner buffet was unbelievable! It was also a quick walk to a local market for some wine. The hotel staff was very nice and helpful


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Howard, Thank you for taking the time to share your experience. We are very happy to hear that your stay with us at Barceló Costa Ballena was pleasant. It is wonderful to read how much you enjoyed our location next to a fantastic beach. We would like to point out, that apart from the nearest surroundings, our situation offers as well a quick access by car to different urban centers in just 15 minutes. In the name of all the staff members, it was really a pleasure to attend you and take care of you. At the same time, we also would like to thank you for your fantastic comment on the dinner buffet and the positive scores on our services and facilities. Hopefully we will have another opportunity to welcome you back in another occasion. Best regards. Yours sincerely, Theresa Stretz Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 4 2017
    • Friends getaway

    Matúš S

    “Not any more”


    Nice place, but servis of hotel is horrible.. if you want drink you wait in bar 15-20 mins, but nobody are there, after if you want pay, it is not possible, because they has problem with wifi, nobody smile, nobody friendly.. this is worst choice go here... btw they bring you red wine in small glass and cold! This hotel is low cost!


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear Matúš, We are very sorry to hear about your disappointment, but we are thankful for the time you took to share your experience at our hotel Barceló Costa Ballena. Although we are fully aware that we cannot change your experience, we apologize deeply for any inconvenience you might have had during your stay. Usually all our staff is praised for their professionalism and genuine friendliness. Please be absolutely sure, that your comments has been discussed with the department heads to find out what has happened that you could not enjoy the true level of hospitality and the high quality standards of our service. We have taken good note of your remark on the queues at times in our bar and regret reading your dissatisfaction, our barmen shifts are organized to ensure an impeccable service all the time, also during peak hours. Nevertheless, there might be moments when it could be impossible to avoid a certain waiting time, surely 10 /15 minutes should not be passed. Please accept our sincere apologies for the difficulties upon payment due to the WiFi connection. Our technical chief is working on this issue since we received your opinion to improve the stability of WiFi. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Even if your stay this time was not as pleasant as it should have been, we would be very pleased to get the opportunity to welcome you again in the future. Kind regards. Yous sincerely, Theresa S Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 3 2017
    • Kopavogur, Iceland
    • Couples

    ivarjon

    “Golf tour”


    I have to admit I may not have taken advantage of the hotels full accomodations. I was there on a golfing trip so most of the day I spent on the course, so things like gym, spa and pool was not on my agenda so much during my stay in the hotel.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear guest, Firstly we thank you for making our Barceló Costa Ballena your choice hotel for your golf vacations. We highly appreciate your feedback because it is only through opinion such as yours that we are able to maintain and improve the services and facilities that we provide to our guests. Cleanliness is an absolute must for Barceló hotels and we follow very strict protocols to guarantee satisfying results regarding hygiene. For future occasions we strongly encourage you to contact our reception in case there might be any imperfection. Our housekeeping management follows up on any issue because we understand cleanliness is of highest importance to feel comfortable in a hotel. To see you were not fully satisfied the quality-price aspect we would like to point out that we always strive to make sure to give the best value for the price paid and in accordance with hotels of the same category in our area. On the other hand we are happy to know that you enjoyed the room features All our spacious rooms offer, among other pleasant amenities, wonderful views to the sea over the golf course and, of course, mattresses which have been specially selected for an exceptional rest as we are fully aware that quality accommodation plays a key role for our guests to have a great experience. It´s true that our hotel is perfectly situated for all golf lovers, just 100 meters from the Costa Ballena Ocean Golf Club, one of the largest golf courses in Europe with 27 holes of competition, plus 9 practice holes and located next to awesome seashore. All our team is very identified with the continuous improvement maximum overall satisfaction of our guests. Once again thank you for choosing our hotel and we hope to get the chance welcoming you back in future with the objective to make your stay a unique and memorable experience. Kind regards. Yours sincerely, Theresa S Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 1 2017
    • Reykjavik, Iceland
    • Couples

    110andresp

    “I can recommend this hotel”


    Excellent hotel, high quality staff, clean rooms, over-all enjoyable experience to stay. The spa facilities add extra bonus to the quality of the stay. The golf course is of very high quality and the exercise facilities there are one of the best in Europe.


    BCOSTABALLENA, Guest Relations Manager at Barcelo Costa Ballena Golf & Spa, responded to this review
    Dear guest, First of all, thank you very much for choosing Barceló Costa Ballena for your golf vacations. It is really a satisfaction for all our team to read that you had an enjoyable time. We greatly appreciate the time you spent to share your opinion and we thank you for your kind recommendation to Tripadvisor’s readers. We are happy to read that the Costa Ballena Ocean Golf Club was to your liking. Located in a magnificent spot by the sea, it has 27 competition holes, PAR 72, with 9 practice holes, PAR3, challenging for the lowest handicaps and kind to players of a lower level. It counts to the largest practice courses in Europe, with a width of 300m and 350 meters along the sea front. Thank you for highlighting our U-Spa, which defiantly is a unique experience to disconnect and to indulge body and mind. It offers all the latest health and beauty treatments as well as a relaxing water therapy circuit including for example the sensation showers, the rain walk and hot stone beds. Our main objective is to provide a high standard and quality of services and facilities and to make sure that our guests are having a pleasant stay in every aspect. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards. Yours sincerely, Theresa S Guest Experience Manager

    Barceló Costa Ballena Golf & Spa  Hotel Spa

    Fantastic holiday hotel next to a magnificent Atlantic beach.

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