Lobby at the Barceló Granada Congress hotel

Barceló Granada Congress

Texto: 98451 A functional and contemporary hotel, designed both for business trips and holidays. Calle Maestro Montero 12, Granada
+34 958187600 +34 958187601
Barceló Granada Congress Texto: 98451 3.5 out of 5 based on 680 ratings. 680 user reviews.
Barceló Granada Congress reviewed by FlorecitaLa on . Very good hotel, but not a 5 star one It is certainly a very good hotel, but I have been to 5 star hotels, even a lot of 4 star hotels that were similar or even better than this one. The girl at the check in was nice although she didn´t... Rating: 3
map

Barceló Granada Congress

Calle Maestro Montero 12, Granada  


Places of Interest

19 km Granada Airport

2.6 km Albaicín

2 km The Alhambra

1.4 km Granada Conference and Exhibition Centre

Guest reviews.

There is no better expert than a traveller.

Barceló Granada Congress

3.5/5 Round Indicators
| 697 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

25% Complete

175

Very good

34% Complete

241

Average

26% Complete

183

Poor

9% Complete

64

Very poor

4% Complete

34

Filter by

Sort by

    Round Indicators
    FlorecitaLa 05/02/2017 Friends getaway

    “Very good hotel, but not a 5 star one”

    It is certainly a very good hotel, but I have been to 5 star hotels, even a lot of 4 star hotels that were similar or even better than this one. The girl at the check in was nice although she didn´t explain anything, I had to ask myself about breakfast times and info about the SPA. All the other contacts I had with the reception staff were very basic and without a smile and not what you expect from a 5 star hotel. The breakfast was good, but there was no showcooking were you could get freshly made eggs or bacon or whatsoever. The staff in the restaurant however was very nice and kept the tables very clean. Regards the cleaning I cannot say anything, except that they didn´t made up our room?! We didn´t have a do not disturb sign hanging outside, so that wasn´t the issue. In a 5 star hotel you at least expect them to make your beds everyday so it looks tidied up again. The staff in the SPA were friendly but the price was overrated. 19 euros for just one hour. I have been to other SPA´s in Spain but normally you can enter 2 hours, the SPA is bigger and it costs less... Though a positive of this SPA is the beautiful view over Granada and the outside jacuzzi, altough you can´t see the view when you´re sitting in the jacuzzi. Check out as well was very basic, they didn´t asked us about our stay or anything. Having worked as a receptionist myself, the reception staff really was an eyesore to me. Overall good hotel, but defintely had some flaws in the service to be a 5 star hotel.
    Round Indicators
    Arto L 04/22/2017 Friends getaway

    “Here you can rest and sleep ”

    Nice airy hotel. Good size Rooms and bathroom. Friendly and helpfull staff. Exellent breakfast . Good location for golf players. Very vell cleaned rooms. During the day you can go to the spa and take a massage and go to enjoy a relaxing wirpool to the top floor. Wiew over the city center is unforgettable.

    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
     Dear Arto, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manage

    Round Indicators
    CatharinaMJ Haarlem, The Netherlands. 04/08/2017 Couples

    “Excellent base for Granada visit”

    We were there on a Friday night. Excellent value for money. Rooms are spacious and elegant. For a congress hotel, the design is quite trendy, although maybe 10 years old by now. Very friendly staff. Great breakfast. Top location to visit Granada. Only a 15-20 minute walk to the old town and pedestrian area. Affordable hotel parking which is really important because driving around and parking in Granada is a nightmare. Would definitely book the hotel again.

    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
     Dear Catharina, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards from Granada! María Gutiérrez Resident Manager

    Round Indicators
    ftarar Harrogate, United Kingdom. 03/16/2017 Business

    “Nice and quite”

    Stayed for 4 nights and enjoyed. close to Granada city centre. i would recommend it.Although they need to improve the wifi service but it was not too bad.Staff was really helpful. Breakfast was very generous and they have lot of variety.

    b_granada_congress, Guest Relations Manager at Barcelo Granada Congress, responded to this review
     Dear Guest, Thank you for the great feedback of your experience at our Barceló Granada Congress; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Regarding the access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of the city centre of Granada. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this very kind review. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, Noelia Blázquez Guest Experience Manager

    Round Indicators
    Chris D 03/09/2017 Couples

    “Soulless ”

    Very poor hotel, car parking very expensive when you're already paying rip off 5* charges, Spa was €30 euros for 2.....for an hour and some of it didn't work. Very bland room although view of the mountains was nice. Car park down the road was €3 euros overnight but staff obviously failed to mention that. Pool was only in the spa area which was not big enough to swim in unless you're a midget or toddler. Disappointed

    b_granada_congress, General Manager at Barcelo Granada Congress, responded to this review
     Dear Chris, Thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience through this website. We are sorry to learn that some aspects of your stay in our hotel did not meet your expectations. Taking much into account your comments, we are revising parking fees and carrying out major improvements in the SPA area. We celebrate you liked the stunning, panoramic views from the terrace. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manager

    EVALUATION

    Round Indicators

    • may 2 2017
    • Friends getaway

    FlorecitaLa

    “Very good hotel, but not a 5 star one”


    It is certainly a very good hotel, but I have been to 5 star hotels, even a lot of 4 star hotels that were similar or even better than this one. The girl at the check in was nice although she didn´t explain anything, I had to ask myself about breakfast times and info about the SPA. All the other contacts I had with the reception staff were very basic and without a smile and not what you expect from a 5 star hotel. The breakfast was good, but there was no showcooking were you could get freshly made eggs or bacon or whatsoever. The staff in the restaurant however was very nice and kept the tables very clean. Regards the cleaning I cannot say anything, except that they didn´t made up our room?! We didn´t have a do not disturb sign hanging outside, so that wasn´t the issue. In a 5 star hotel you at least expect them to make your beds everyday so it looks tidied up again. The staff in the SPA were friendly but the price was overrated. 19 euros for just one hour. I have been to other SPA´s in Spain but normally you can enter 2 hours, the SPA is bigger and it costs less... Though a positive of this SPA is the beautiful view over Granada and the outside jacuzzi, altough you can´t see the view when you´re sitting in the jacuzzi. Check out as well was very basic, they didn´t asked us about our stay or anything. Having worked as a receptionist myself, the reception staff really was an eyesore to me. Overall good hotel, but defintely had some flaws in the service to be a 5 star hotel.


    EVALUATION

    Round Indicators

    • april 22 2017
    • Friends getaway

    Arto L

    “Here you can rest and sleep ”


    Nice airy hotel. Good size Rooms and bathroom. Friendly and helpfull staff. Exellent breakfast . Good location for golf players. Very vell cleaned rooms. During the day you can go to the spa and take a massage and go to enjoy a relaxing wirpool to the top floor. Wiew over the city center is unforgettable.


    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
    Dear Arto, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manage

    EVALUATION

    Round Indicators

    • april 8 2017
    • Haarlem, The Netherlands
    • Couples

    CatharinaMJ

    “Excellent base for Granada visit”


    We were there on a Friday night. Excellent value for money. Rooms are spacious and elegant. For a congress hotel, the design is quite trendy, although maybe 10 years old by now. Very friendly staff. Great breakfast. Top location to visit Granada. Only a 15-20 minute walk to the old town and pedestrian area. Affordable hotel parking which is really important because driving around and parking in Granada is a nightmare. Would definitely book the hotel again.


    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
    Dear Catharina, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards from Granada! María Gutiérrez Resident Manager

    EVALUATION

    Round Indicators

    • march 16 2017
    • Harrogate, United Kingdom
    • Business

    ftarar

    “Nice and quite”


    Stayed for 4 nights and enjoyed. close to Granada city centre. i would recommend it.Although they need to improve the wifi service but it was not too bad.Staff was really helpful. Breakfast was very generous and they have lot of variety.


    b_granada_congress, Guest Relations Manager at Barcelo Granada Congress, responded to this review
    Dear Guest, Thank you for the great feedback of your experience at our Barceló Granada Congress; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Regarding the access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of the city centre of Granada. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this very kind review. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, Noelia Blázquez Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 9 2017
    • Couples

    Chris D

    “Soulless ”


    Very poor hotel, car parking very expensive when you're already paying rip off 5* charges, Spa was €30 euros for 2.....for an hour and some of it didn't work. Very bland room although view of the mountains was nice. Car park down the road was €3 euros overnight but staff obviously failed to mention that. Pool was only in the spa area which was not big enough to swim in unless you're a midget or toddler. Disappointed


    b_granada_congress, General Manager at Barcelo Granada Congress, responded to this review
    Dear Chris, Thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience through this website. We are sorry to learn that some aspects of your stay in our hotel did not meet your expectations. Taking much into account your comments, we are revising parking fees and carrying out major improvements in the SPA area. We celebrate you liked the stunning, panoramic views from the terrace. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manager

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of accumulated discount will be 25% of the rate (although in certain hotels the maximum accumulated discount will be 20%). It is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...