Surroundings at the Occidental Playa de Palma hotel

Occidental Playa de Palma

Texto: 105339 Right in the heart of Playa de Palma, this hotel boasts an exclusive selection of sports facilities including a prestigious cycling centre. CL Fra Joan Llabrés, 16 | 07600 Playa de Palma, Palma de Mallorca (Mallorca)
+34 971 261 700 +34 971 266 936
Occidental Playa de Palma Texto: 105339 4 out of 5 based on 1686 ratings. 1686 user reviews.
Occidental Playa de Palma reviewed by Sandrine S on . Pleasant hotel with good staff Being there in couple on mid-season in all inclusive option in a junior suite and we obtained à good price. Good points: - placement: only 300 meters from the beach, the bars and restaurants. - near... Rating: 4
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Occidental Playa de Palma

CL Fra Joan Llabrés, 16   07600 Playa de Palma, Palma de Mallorca (Mallorca)  


Places of Interest

6 km Son Sant Joan International Airport

7 km Son Antem Golf Course

200 m Palma beach

200 m Bus to Palma

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Occidental Playa de Palma

4.0/5 Round Indicators
| 1689 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

560

Very good

40% Complete

682

Average

17% Complete

297

Poor

5% Complete

98

Very poor

3% Complete

53

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    Round Indicators
    Sandrine S Audun-le-Tiche, Lorraine, France. 10/13/2017

    “Pleasant hotel with good staff”

    Being there in couple on mid-season in all inclusive option in a junior suite and we obtained à good price. Good points: - placement: only 300 meters from the beach, the bars and restaurants. - near from the airport - buffet is very various from breakfast to lunch and dîner. Good quality and every day différent specialities. - all in with snacks, bears and cocktails - the staff is easily available and efficient - junior suite enough and pleasant balcony - little cosy hotel - very good beding Points to increase/take care: - we encountered big issues with the shower évacuation, missing of shelves in the cupboard, bad bindings, fragile ben feet ...etc - as the hotel is not a big complex, and if you are searching for silence, big careful were your suite is oriented (road, swimming pool, scène for thé spectacles ... ) - placement: around 30mn to Palma by bus à bit far from the visits and activities as boat tours, jetski, diving ... etc
    Round Indicators
    Helen456851 London, United Kingdom. 10/11/2017 Family

    “Lovely hotel not a great resort”

    Stayed at this hotel for 6 nights and received an upgrade to a small suite on booking in. The hotel is set back form the beach by a one block but it's very easy to go out of the back gate and get to the seafront. I personally wouldn't chose this resort again, it's all a bit low class tourist but it is an easy cycle ride into Palma which is much more up market. All the staff a the hotel were lovely and the place was spotlessly clean. The food was really good. buffet breakfast and dinner with lots of choice and lots of healthy options. There is a cycle centre attached to the hotel with a good selection of bikes and cyclists are well catered for here with lots of cycle paths and lanes. The two pools were also lovely, one is sea water and slightly warm because it's often under cover, the other outdoor pool isn't heated but lovely and clean. I would go back to this hotel again, I just wish I could re-locate it ! It was very popular with German tourists..... I think I only heard one other English voice all week !

    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
     Dear Helen, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our occidental Playa de palma hotel with us and Tripadvisor readers. We are very happy to learn that you liked our facilities and that the service provided by our staff met your expectations. Thank you once again for recommending our hotel to other travelers. We sincerely hope to welcome you back in the near future and that you can enjoy your stay and also make the most of your time in wonderful Palma de Mallorca. Kindest regards, Orsy Szilagyi Guest Experience Manager

    Round Indicators
    Renata P 09/29/2017 Family

    “Enjoyable”

    This is a great hotel and the kids loved the poor area! Breakfast is wonderfull. The Staff is amazing, the rooms have been comfortable. Special thanks to Artur Savickis for his HIGH QUALITY service! Overwall, this is a great hotel and I would definitely stay here again!!!!
    Round Indicators
    Nila P London. 09/27/2017 Family

    “Weekend in Palma, Spain”

    Not a great looking hotel but was spotless. All the staff were very friendly and helpful. The food selection was very good and off excellent quality. The beach was a short walk away. My daughter and I had a really good time
    Round Indicators
    Vanessa Lynn W Great Dunmow, United Kingdom. 09/24/2017 Couples

    “Occidental playa de Palma”

    Great hotel if you are German. The hotel is not in Palma but a 30 min bus ride away. All you can hear are the German Beer Kellers with the Germans getting pissed. Very str@nge that all the Germans were in single sex groups and hitting the pool bar at about 10am everyday and getting drunk. Staff had to tell them to cool it but they took no notice.

    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
     Dear Vanessa, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We have read your comment regarding the type of clientele we accommodate at our hotel, and would like to take the opportunity to clarify that Occidental Hotels welcomes all guests who book to stay with us regardless of their origin, nationality, sex and age, and strongly believes that everybody has a right to a well-earned holiday.  Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards Orsy Szilagyi Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 13 2017
    • Audun-le-Tiche, Lorraine, France

    Sandrine S

    “Pleasant hotel with good staff”


    Being there in couple on mid-season in all inclusive option in a junior suite and we obtained à good price. Good points: - placement: only 300 meters from the beach, the bars and restaurants. - near from the airport - buffet is very various from breakfast to lunch and dîner. Good quality and every day différent specialities. - all in with snacks, bears and cocktails - the staff is easily available and efficient - junior suite enough and pleasant balcony - little cosy hotel - very good beding Points to increase/take care: - we encountered big issues with the shower évacuation, missing of shelves in the cupboard, bad bindings, fragile ben feet ...etc - as the hotel is not a big complex, and if you are searching for silence, big careful were your suite is oriented (road, swimming pool, scène for thé spectacles ... ) - placement: around 30mn to Palma by bus à bit far from the visits and activities as boat tours, jetski, diving ... etc


    EVALUATION

    Round Indicators

    • october 11 2017
    • London, United Kingdom
    • Family

    Helen456851

    “Lovely hotel not a great resort”


    Stayed at this hotel for 6 nights and received an upgrade to a small suite on booking in. The hotel is set back form the beach by a one block but it's very easy to go out of the back gate and get to the seafront. I personally wouldn't chose this resort again, it's all a bit low class tourist but it is an easy cycle ride into Palma which is much more up market. All the staff a the hotel were lovely and the place was spotlessly clean. The food was really good. buffet breakfast and dinner with lots of choice and lots of healthy options. There is a cycle centre attached to the hotel with a good selection of bikes and cyclists are well catered for here with lots of cycle paths and lanes. The two pools were also lovely, one is sea water and slightly warm because it's often under cover, the other outdoor pool isn't heated but lovely and clean. I would go back to this hotel again, I just wish I could re-locate it ! It was very popular with German tourists..... I think I only heard one other English voice all week !


    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
    Dear Helen, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our occidental Playa de palma hotel with us and Tripadvisor readers. We are very happy to learn that you liked our facilities and that the service provided by our staff met your expectations. Thank you once again for recommending our hotel to other travelers. We sincerely hope to welcome you back in the near future and that you can enjoy your stay and also make the most of your time in wonderful Palma de Mallorca. Kindest regards, Orsy Szilagyi Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 29 2017
    • Family

    Renata P

    “Enjoyable”


    This is a great hotel and the kids loved the poor area! Breakfast is wonderfull. The Staff is amazing, the rooms have been comfortable. Special thanks to Artur Savickis for his HIGH QUALITY service! Overwall, this is a great hotel and I would definitely stay here again!!!!


    EVALUATION

    Round Indicators

    • september 27 2017
    • London
    • Family

    Nila P

    “Weekend in Palma, Spain”


    Not a great looking hotel but was spotless. All the staff were very friendly and helpful. The food selection was very good and off excellent quality. The beach was a short walk away. My daughter and I had a really good time


    EVALUATION

    Round Indicators

    • september 24 2017
    • Great Dunmow, United Kingdom
    • Couples

    Vanessa Lynn W

    “Occidental playa de Palma”


    Great hotel if you are German. The hotel is not in Palma but a 30 min bus ride away. All you can hear are the German Beer Kellers with the Germans getting pissed. Very str@nge that all the Germans were in single sex groups and hitting the pool bar at about 10am everyday and getting drunk. Staff had to tell them to cool it but they took no notice.


    GEM-Playadepalma, Guest Experience Manager at Occidental Playa de Palma, responded to this review
    Dear Vanessa, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We have read your comment regarding the type of clientele we accommodate at our hotel, and would like to take the opportunity to clarify that Occidental Hotels welcomes all guests who book to stay with us regardless of their origin, nationality, sex and age, and strongly believes that everybody has a right to a well-earned holiday.  Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards Orsy Szilagyi Guest Experience Manager

    Swimming pool at the Occidental Playa de Palma hotel
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