Vistas del hotel Occidental Bilbao

Occidental Bilbao

Texto: 98202 The perfect place to discover the impressive and modern architecture of Bilbao and its delicious cuisine. Avenida Zumalacárregui 40, 48006 Bilbao | Vizcaya | España
944124300 *
Occidental Bilbao Texto: 98202 4 out of 5 based on 165 ratings. 165 user reviews.
Occidental Bilbao reviewed by 427marlenem on . short stay This hotel is ok but the swimming pool and spa cost 20 euros per person per entry, which is not clear on the website and frankly I was very disappointed in this as most hotels include all facilities... Rating: 3
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Occidental Bilbao

Avenida Zumalacárregui 40, 48006 Bilbao   Vizcaya   España  


Puntos de Interés

11 km Bilbao-Loiu Airport

3 km Guggenheim Museum Bilbao

1.5 km Santiago Cathedral Bilbao

Guest reviews.

There is no better expert than a traveller.

Occidental Bilbao

4.0/5 Round Indicators
| 197 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

44% Complete

87

Very good

31% Complete

63

Average

16% Complete

33

Poor

4% Complete

9

Very poor

2% Complete

5

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    brittmarye Uppsala, Sweden. 10/15/2017 Couples

    “Very poor service”

    The personell in the reception and in th bar were very unfriendly and not at all serviceminded. They made you feel as ig you were disturbing them when you wanted service. No smiles what so ever from anyone
    Round Indicators
    oldsue Winchester, United Kingdom. 10/15/2017 Couples

    “Good hotel”

    We were coached here by Vueling as our flight was cancelled due to French strike last Tuesday . Considering a coachload of us arrived around 8p.m. with only a little warning from Vueling the staff coped extremely well. They laid on a buffet dinner which was excellent and apart from a bit of a wait when registering at reception the whole thing went smoothly. Bedroom was clean and tidy and reasonable size and all staff were very helpful. Tasty breakfast with plenty of choice. It is slightly out of the centre but there is a bus stop right outside the hotel and a 4/5 min. walk takes you to the metro. TIP take the lift down to the gym and walk out of that door - turn left and there are the bus stops or continue on to the end of the road and the metro entrance is on your right. Much shorter walk on level ground -rather than exiting from the main lobby entrance.
    Round Indicators
    dominikamariam Ostrow Wielkopolski, Poland. 10/09/2017 Business

    “Night at Bilbao”

    Night at Bilbao - very good quality of staff and equipment , I can recomment this hotel for all users. I was in this hotel second time and if I will be at Bilbao I will choose this hotel. thank you very much!
    Round Indicators
    Terry B London, United Kingdom. 09/29/2017 Couples

    “Modern Bilboa”

    Excellent hotel. Good staff. Nice outdoor pool. Excellent location.Ask for a room at the rear of the hotel,less traffic noise if you want to open the window. Staff have no problem ordering taxis, booking restaurants

    , Manager at Occidental Bilbao, responded to this review
     Dear Terry, Thank you very much for your time and nice comment. As you say, our location and premises are prefect to enjoy the stay in the city. I do apreciate your words towards our staff, they make an effort every day in order to make our guests feel as comfortable as posible. Finally i would like to thank again you for your time and words, and we hope serving you again in a near future. Best regards, Cristina Gómez Manager

    Round Indicators
    travellingKarrieG Sydney, Aus. 09/29/2017 Friends getaway

    “Large, grand hotel so everything as expected”

    Friendly staff, very comfortable beds/bedding, great shower, good toiletries. Beautiful outdoor swimming pool. It's just a 10-15 min walk to the Old Town if you take the outdoor lift that goes up/down at 45°...

    , Manager at Occidental Bilbao, responded to this review
     Dear Guest, It is a pleasure for us reading such a nice comment as this one. Thank you very much for your time and for sharing your experiencia with other travellers. As you say ,our location next to the Old Town and metro, it is perfect to enjoy the stay in the city. Finally i would like to thank you again for your time, and we hope serving you in a near future. Best regards, Cristina Gómez Manager

    EVALUATION

    Round Indicators

    • october 15 2017
    • Uppsala, Sweden
    • Couples

    brittmarye

    “Very poor service”


    The personell in the reception and in th bar were very unfriendly and not at all serviceminded. They made you feel as ig you were disturbing them when you wanted service. No smiles what so ever from anyone


    EVALUATION

    Round Indicators

    • october 15 2017
    • Winchester, United Kingdom
    • Couples

    oldsue

    “Good hotel”


    We were coached here by Vueling as our flight was cancelled due to French strike last Tuesday . Considering a coachload of us arrived around 8p.m. with only a little warning from Vueling the staff coped extremely well. They laid on a buffet dinner which was excellent and apart from a bit of a wait when registering at reception the whole thing went smoothly. Bedroom was clean and tidy and reasonable size and all staff were very helpful. Tasty breakfast with plenty of choice. It is slightly out of the centre but there is a bus stop right outside the hotel and a 4/5 min. walk takes you to the metro. TIP take the lift down to the gym and walk out of that door - turn left and there are the bus stops or continue on to the end of the road and the metro entrance is on your right. Much shorter walk on level ground -rather than exiting from the main lobby entrance.


    EVALUATION

    Round Indicators

    • october 9 2017
    • Ostrow Wielkopolski, Poland
    • Business

    dominikamariam

    “Night at Bilbao”


    Night at Bilbao - very good quality of staff and equipment , I can recomment this hotel for all users. I was in this hotel second time and if I will be at Bilbao I will choose this hotel. thank you very much!


    EVALUATION

    Round Indicators

    • september 29 2017
    • London, United Kingdom
    • Couples

    Terry B

    “Modern Bilboa”


    Excellent hotel. Good staff. Nice outdoor pool. Excellent location.Ask for a room at the rear of the hotel,less traffic noise if you want to open the window. Staff have no problem ordering taxis, booking restaurants


    , Manager at Occidental Bilbao, responded to this review
    Dear Terry, Thank you very much for your time and nice comment. As you say, our location and premises are prefect to enjoy the stay in the city. I do apreciate your words towards our staff, they make an effort every day in order to make our guests feel as comfortable as posible. Finally i would like to thank again you for your time and words, and we hope serving you again in a near future. Best regards, Cristina Gómez Manager

    EVALUATION

    Round Indicators

    • september 29 2017
    • Sydney, Aus
    • Friends getaway

    travellingKarrieG

    “Large, grand hotel so everything as expected”


    Friendly staff, very comfortable beds/bedding, great shower, good toiletries. Beautiful outdoor swimming pool. It's just a 10-15 min walk to the Old Town if you take the outdoor lift that goes up/down at 45°...


    , Manager at Occidental Bilbao, responded to this review
    Dear Guest, It is a pleasure for us reading such a nice comment as this one. Thank you very much for your time and for sharing your experiencia with other travellers. As you say ,our location next to the Old Town and metro, it is perfect to enjoy the stay in the city. Finally i would like to thank you again for your time, and we hope serving you in a near future. Best regards, Cristina Gómez Manager

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