Barceló Hotel Pool  Jandía Playa

Occidental Jandía Playa

Texto: 26967 Hotel with a spectacular pool area, kid’s playground and an endless choice of activities for the whole family. C/ Sancho Panza, s/n. Urbanización Playa del Jable | 35625 Jandía, Pájara (Fuerteventura)
+34 928 54 60 00 +34 928 542 626
Occidental Jandía Playa Texto: 26967 4 out of 5 based on 4984 ratings. 4984 user reviews.
Occidental Jandía Playa reviewed by Nikki A on . Here now What can I say...... Here now at the moment not really what we expected. Down points:- # animation team very poor not really doing a lot not much for English at the evening # food- always cold and... Rating: 2
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Occidental Jandía Playa

C/ Sancho Panza, s/n. Urbanización Playa del Jable   35625 Jandía, Pájara (Fuerteventura)  


Places of Interest

84 km Fuerteventura

400 m Jandía beach

45 km Las Playitas Golf Course

Premios y Reconocimientos Premios y reconocimientos

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Playa

4.0/5 Round Indicators
| 4996 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

31% Complete

1558

Very good

40% Complete

2048

Average

17% Complete

874

Poor

6% Complete

323

Very poor

3% Complete

193

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    Round Indicators
    ltfc68 Luton, United Kingdom. 06/21/2017 Family

    “FANTASTIC HOTEL AND LOVELY STAFF”

    Fantastic Hotel brilliant for families I travelled with myself my girlfriend and my four-year-old daughter the entertainment team animation were really excellent Melissa was absolutely amazing she didn't stop gave 200% my daughter Amy-Rose love her to bits there was nothing ever too much trouble for Melissa she went out her way every day to come see Amy-Rose by the pool or at the evenings entertainment (NOTE TO MANAGEMENT- what ever she is getting paid it's not enough ,,, Melissa a real asset to your hotel) all the animation team with great Vicky to mention at the evening kids disco fantastic to, the entertainment every evening was good which made our holiday that little bit more special the animation shows were so funny love them. Hotel itself very clean, rooms clean every day and fresh towels, greats swimming Pool the designated kids Pool was heated it was like bathwater every day amazing, more that enough sun beds for everyone lots of space. As a whole had a great time would deafly go back again hope that the hotel keeps up there excellent standards NOTHING I CAN FAULT .... PERFECT 😄 Gordon, Maria and Amy-Rose LUTON UK
    Round Indicators
    mickyhuck Cheltenham, United Kingdom. 06/20/2017 Friends getaway

    “Mr Huck”

    Here now. Lovely views. Food ok much the same. No English sausages. Bar is a joke. Long queues for drinks. Never had this at any other Barcelo. Staff are brilliant. Entertainment is rubbish. Not enough room for everyone to watch and relax the e entertainment. Advice. Hire a car. Only one straight road from the airport. Beach is so so fantastic. No water sports though
    Round Indicators
    daisykait 06/20/2017 Friends getaway

    “Overall - absolutely amazing!”

    My best friend and I wanted to go away, somewhere really hot and right next to the beach. The resort looks as perfect in real life as the pictures! When we got to the resort it was late, dinner was just about to close and we had been traveling all day - the first thing the woman on reception said to us was to go to dinner to make sure we got food and they would take our luggage to our room and after we could go back to them to show us to our room! Perfect, how thoughtful and kind. Our room was spacious and very clean, with a queen sized bed! The bathroom was very clean and the wardrobes were big and perfect to hang our clothes in. Not to mention the beautiful sea view!! The food was amazing and suited everyone's choice, the breakfast was the best! Fresh fruit on demand, amazing hot cooked food, waffles and crepes! It was just heaven! And when it came to the desert choice at lunch and dinner, there was just so much and it all tasted amazing!! The pools are very clean and blue, and the holiday representatives were very friendly and welcoming! The beach is literally a 5 minutes walk (maybe even less) and you can see this from all over the resort!! This is the best holiday I have been on and i would recommend to all of my friends not to mention re visit!! I loved it so much, thank you to everyone at occidental Jandia playa, I will see you soon! Xxx
    Round Indicators
    Nikki A Herefordshire, United Kingdom. 06/18/2017 Couples

    “Here now ”

    What can I say...... Here now at the moment not really what we expected. Down points:- # animation team very poor not really doing a lot not much for English at the evening # food- always cold and not varied same every night # bars not staffed for the amount of customers queues are very long. Must say staff work hard that are there just need more # sunbeds are all reserved and very hard to come by # our first night we had to wait nearly half an hour to be shown to our room Good points:- # beach across the road is lovely 2 winners for €13.50 # excellent spar shop just below- got cheap drink and good range of tobacco. # town is lovely- market on Thursday and Monday # rooms are nice especially block 9 sea view Sorry another down side was no spa still bring refurbished- was looking forward to visiting there. I know the sister hotel has one but we were unable to access this by our hotel as there were card locks on all the gates. We shall not visit again after spending just over £3500 for 4 of us I can say this definitely wasn't worth it!!

    jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this review
     Dear client, We were very disappointed to read your experience during your stay in our Occidental Jandia Playa hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Regarding to closing of the spa we would like to inform you that you could use the spa at the other hotel. There is the possibility to make a reservation in the Occidental Jandia Mar. The access of the Spa you will get by entering the reception of the Occidental Jandia Mar just in front of the hotel. Nevertheless we are really sorry for the inconvenience. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. kind regards, Guest Experience Manager Occidental Jandia Playa

    Round Indicators
    Foy1989 Liverpool, United Kingdom. 06/18/2017 Couples

    “Massive resort that needs updating”

    I recently stayed at this resort with my Wife, sister in law and her boyfriend. When we arrived I was amazed at how nice the reception area is. We quickly checked in and the receptionist asked us to wait outside for the bellboy to take us to our room. However as there was a long queue and only one bellboy with a small golf cart we were forced to find our room by ourselves as it was very late. As a nice gesture, the hotel kept the dining area open for its new guests and had pasta salad and drinks available. Our room was very nice and big and we had a beautiful ocean view which was spoiled by workers renovating the spa and gym. These workers would work from 7am to late so no need for a wake up call. We were unaware of this renovation and was very disappointed we couldn't use these facilities. The pools are really nice although a tad bit cold and the pool bar needed updating. There was alot of 'reserving ' sun lounges with people putting their towels on them and disappearing. The Food was hit and miss as some nights was delicious and some was very poor with not many choices. There was alot of drinks selection including branded fizzy drinks (always a plus), wine , lager and ice slush machines. The entertainment was absolutely dire. We found ourselves playing cards and going to bed at 10pm (and we are young adults). The only good entertainment was a duo band which played jazz and folk music and a pianist who plays every Sunday. One day we decided to take a walk to its sister hotel Jandia Mar which looks the more superior out of the two. The only thing the Playa hotel has on its side is it's location. The Jandia Mar had a better atmosphere and it's entertainment looked brilliant which included Abba tribute band and mini golf. I asked if we could use their facilities as it is the same company but they said we couldn't. The location of the Playa hotel is really good as it has a few gift shops and a Spar store 2 minute walk from the hotel. The beach is a nice short walk which included squirrels and chipmunks saying hi. The Beach is incredible -white sand and clear blue sea. There is also a shopping centre and restaurants a couple of miles away. There were a couple of minor issues including our card keys not working on the 6th day and wasn't able to get into our room for a good 30 minutes and the cleaner maid not changing our bed or towels as often which I found out was because we didn't leave our towels on the floor or in the bath which is apparently the way to tell them you need new towels. Overall it was a slightly disappointing stay and coupled with the island being baron and not much to do, it's safe to say we won't be coming back.

    EVALUATION

    Round Indicators

    • june 21 2017
    • Luton, United Kingdom
    • Family

    ltfc68

    “FANTASTIC HOTEL AND LOVELY STAFF”


    Fantastic Hotel brilliant for families I travelled with myself my girlfriend and my four-year-old daughter the entertainment team animation were really excellent Melissa was absolutely amazing she didn't stop gave 200% my daughter Amy-Rose love her to bits there was nothing ever too much trouble for Melissa she went out her way every day to come see Amy-Rose by the pool or at the evenings entertainment (NOTE TO MANAGEMENT- what ever she is getting paid it's not enough ,,, Melissa a real asset to your hotel) all the animation team with great Vicky to mention at the evening kids disco fantastic to, the entertainment every evening was good which made our holiday that little bit more special the animation shows were so funny love them. Hotel itself very clean, rooms clean every day and fresh towels, greats swimming Pool the designated kids Pool was heated it was like bathwater every day amazing, more that enough sun beds for everyone lots of space. As a whole had a great time would deafly go back again hope that the hotel keeps up there excellent standards NOTHING I CAN FAULT .... PERFECT 😄 Gordon, Maria and Amy-Rose LUTON UK


    EVALUATION

    Round Indicators

    • june 20 2017
    • Cheltenham, United Kingdom
    • Friends getaway

    mickyhuck

    “Mr Huck”


    Here now. Lovely views. Food ok much the same. No English sausages. Bar is a joke. Long queues for drinks. Never had this at any other Barcelo. Staff are brilliant. Entertainment is rubbish. Not enough room for everyone to watch and relax the e entertainment. Advice. Hire a car. Only one straight road from the airport. Beach is so so fantastic. No water sports though


    EVALUATION

    Round Indicators

    • june 20 2017
    • Friends getaway

    daisykait

    “Overall - absolutely amazing!”


    My best friend and I wanted to go away, somewhere really hot and right next to the beach. The resort looks as perfect in real life as the pictures! When we got to the resort it was late, dinner was just about to close and we had been traveling all day - the first thing the woman on reception said to us was to go to dinner to make sure we got food and they would take our luggage to our room and after we could go back to them to show us to our room! Perfect, how thoughtful and kind. Our room was spacious and very clean, with a queen sized bed! The bathroom was very clean and the wardrobes were big and perfect to hang our clothes in. Not to mention the beautiful sea view!! The food was amazing and suited everyone's choice, the breakfast was the best! Fresh fruit on demand, amazing hot cooked food, waffles and crepes! It was just heaven! And when it came to the desert choice at lunch and dinner, there was just so much and it all tasted amazing!! The pools are very clean and blue, and the holiday representatives were very friendly and welcoming! The beach is literally a 5 minutes walk (maybe even less) and you can see this from all over the resort!! This is the best holiday I have been on and i would recommend to all of my friends not to mention re visit!! I loved it so much, thank you to everyone at occidental Jandia playa, I will see you soon! Xxx


    EVALUATION

    Round Indicators

    • june 18 2017
    • Herefordshire, United Kingdom
    • Couples

    Nikki A

    “Here now ”


    What can I say...... Here now at the moment not really what we expected. Down points:- # animation team very poor not really doing a lot not much for English at the evening # food- always cold and not varied same every night # bars not staffed for the amount of customers queues are very long. Must say staff work hard that are there just need more # sunbeds are all reserved and very hard to come by # our first night we had to wait nearly half an hour to be shown to our room Good points:- # beach across the road is lovely 2 winners for €13.50 # excellent spar shop just below- got cheap drink and good range of tobacco. # town is lovely- market on Thursday and Monday # rooms are nice especially block 9 sea view Sorry another down side was no spa still bring refurbished- was looking forward to visiting there. I know the sister hotel has one but we were unable to access this by our hotel as there were card locks on all the gates. We shall not visit again after spending just over £3500 for 4 of us I can say this definitely wasn't worth it!!


    jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this review
    Dear client, We were very disappointed to read your experience during your stay in our Occidental Jandia Playa hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Regarding to closing of the spa we would like to inform you that you could use the spa at the other hotel. There is the possibility to make a reservation in the Occidental Jandia Mar. The access of the Spa you will get by entering the reception of the Occidental Jandia Mar just in front of the hotel. Nevertheless we are really sorry for the inconvenience. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. kind regards, Guest Experience Manager Occidental Jandia Playa

    EVALUATION

    Round Indicators

    • june 18 2017
    • Liverpool, United Kingdom
    • Couples

    Foy1989

    “Massive resort that needs updating”


    I recently stayed at this resort with my Wife, sister in law and her boyfriend. When we arrived I was amazed at how nice the reception area is. We quickly checked in and the receptionist asked us to wait outside for the bellboy to take us to our room. However as there was a long queue and only one bellboy with a small golf cart we were forced to find our room by ourselves as it was very late. As a nice gesture, the hotel kept the dining area open for its new guests and had pasta salad and drinks available. Our room was very nice and big and we had a beautiful ocean view which was spoiled by workers renovating the spa and gym. These workers would work from 7am to late so no need for a wake up call. We were unaware of this renovation and was very disappointed we couldn't use these facilities. The pools are really nice although a tad bit cold and the pool bar needed updating. There was alot of 'reserving ' sun lounges with people putting their towels on them and disappearing. The Food was hit and miss as some nights was delicious and some was very poor with not many choices. There was alot of drinks selection including branded fizzy drinks (always a plus), wine , lager and ice slush machines. The entertainment was absolutely dire. We found ourselves playing cards and going to bed at 10pm (and we are young adults). The only good entertainment was a duo band which played jazz and folk music and a pianist who plays every Sunday. One day we decided to take a walk to its sister hotel Jandia Mar which looks the more superior out of the two. The only thing the Playa hotel has on its side is it's location. The Jandia Mar had a better atmosphere and it's entertainment looked brilliant which included Abba tribute band and mini golf. I asked if we could use their facilities as it is the same company but they said we couldn't. The location of the Playa hotel is really good as it has a few gift shops and a Spar store 2 minute walk from the hotel. The beach is a nice short walk which included squirrels and chipmunks saying hi. The Beach is incredible -white sand and clear blue sea. There is also a shopping centre and restaurants a couple of miles away. There were a couple of minor issues including our card keys not working on the 6th day and wasn't able to get into our room for a good 30 minutes and the cleaner maid not changing our bed or towels as often which I found out was because we didn't leave our towels on the floor or in the bath which is apparently the way to tell them you need new towels. Overall it was a slightly disappointing stay and coupled with the island being baron and not much to do, it's safe to say we won't be coming back.


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