Barceló Santiago Hotel Pool

Barceló Santiago

Texto: 38536 Hotel that forms a balcony over the ocean that offers the best views of La Gomera and the Los Gigantes cliffs. C/ La Hondura, 8 | 38683 Puerto Santiago (Tenerife)
+34 922 860 912 +34 922 861808
Barceló Santiago Texto: 38536 4 out of 5 based on 5955 ratings. 5955 user reviews.
Barceló Santiago reviewed by yvonne_bedding on . Amazing Holiday We had such a lovely time here and would definitely come back! The evening entertainment is varied, the food is fabulous (we always sat outside and had fantastic service) . Pool Bar staff were very... Rating: 5
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Barceló Santiago

C/ La Hondura, 8   38683 Puerto Santiago (Tenerife)  


Places of Interest

43.4 km Tenerife–South Airport

200 m Puerto Santiago beach

9 km Abama Golf Course

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.0/5 Round Indicators
| 6004 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

42% Complete

2553

Very good

37% Complete

2227

Average

13% Complete

809

Poor

4% Complete

271

Very poor

2% Complete

144

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    Round Indicators
    PaulWinsper Solihull, United Kingdom. 11/17/2017 Couples

    “Our fabulous stay”

    Fantastic ten days in a clean modern hotel with helpfull friendly staff and quality entertainment, good day activities, nice quiet relaxing sunbathing areas with quality food, Looking forward to returning for a future holiday,
    Round Indicators
    Beverley479 Reading, England, United Kingdom. 11/15/2017 Friends getaway

    “barcelo Santiago in November 2017”

    try to get a room on 5th floor views are amazing. Disappointed that you have to pay for clean pool towels and for a safe key 3 euros day. Food choice and quality is excellent. Pools were lovely. Sunbeds were plentiful

    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Beverley, I am truly pleased to hear that we have fulfilled your expectations in terms of quality and service. I have shared your comments with the teams. Positive feedback from satisfied guests is our greatest reward – thank you. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    jane c Sheffield, United Kingdom. 11/15/2017 Couples

    “Husband and wife holiday”

    Stayed last year and was recognised by some staff . Food good and on the whole resort was good. But disappointed a little from last year because of refurbishment of hotel with no prior warnings. Supposed to be a superior room but it was not.

    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Jane, Firstly we would like to thank you for choosing our Barceló Santiago hotel once again for your holidays. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again. Please, do not hesitate to contact us if you need something. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    Clare D 11/15/2017 Family

    “Fab”

    Just returned from a two week holiday at this fab hotel. Staff fantastic, have been many times and staff always remember us and welcome us with hugs and kisses. Any problems get sorted quickly, food varies but always can find something as caters for so many nationalities.very friendly hotel and meet same people going back year after year. Views fantastic, love the area, nice cake shop in los gigantes via short cut through crab island, spa area and gym very good. Have booked next visit. Can't wait!!

    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Clare, We very much appreciate your comments regarding your stay at the Barcelo Santiago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    Janet T Staffordshire. 11/15/2017 Couples

    “Relaxing with great views”

    A very relaxing holiday in a fabulous location. Sea view from both the sun bed and the room balcony... bliss! Food is good. Plenty of selection, so you could always find something, even for fussy eaters. We wanted a relaxing week and we got it. Yes, the hotel is making renovations. One of the pools was closed for maintenance, they were replacing metal balconies to glass and the reception area toilets had the builders too, but it didn't affect greatly and was good to see they are making efforts to improve the hotel. Hotel not ideal for anyone with mobility issues, but for everyone else that wants a quiet week in an amazing location, with good food and service, it is ideal. We will return.

    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Janet, First of all we would like to thank you for spending a few minutes of your time, to write about your last stay in our hotel. Do not hesitate that all our team feels extremely happy that we managed to exceed your expectations and you had a wonderful stay in Barceló Santiago. It would be nice to see you here again. Kind regards, Marta Chincho Gonzalez Guest Experience Manager

    EVALUATION

    Round Indicators

    • november 17 2017
    • Solihull, United Kingdom
    • Couples

    PaulWinsper

    “Our fabulous stay”


    Fantastic ten days in a clean modern hotel with helpfull friendly staff and quality entertainment, good day activities, nice quiet relaxing sunbathing areas with quality food, Looking forward to returning for a future holiday,


    EVALUATION

    Round Indicators

    • november 15 2017
    • Reading, England, United Kingdom
    • Friends getaway

    Beverley479

    “barcelo Santiago in November 2017”


    try to get a room on 5th floor views are amazing. Disappointed that you have to pay for clean pool towels and for a safe key 3 euros day. Food choice and quality is excellent. Pools were lovely. Sunbeds were plentiful


    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Beverley, I am truly pleased to hear that we have fulfilled your expectations in terms of quality and service. I have shared your comments with the teams. Positive feedback from satisfied guests is our greatest reward – thank you. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    EVALUATION

    Round Indicators

    • november 15 2017
    • Sheffield, United Kingdom
    • Couples

    jane c

    “Husband and wife holiday”


    Stayed last year and was recognised by some staff . Food good and on the whole resort was good. But disappointed a little from last year because of refurbishment of hotel with no prior warnings. Supposed to be a superior room but it was not.


    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Jane, Firstly we would like to thank you for choosing our Barceló Santiago hotel once again for your holidays. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again. Please, do not hesitate to contact us if you need something. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    EVALUATION

    Round Indicators

    • november 15 2017
    • Family

    Clare D

    “Fab”


    Just returned from a two week holiday at this fab hotel. Staff fantastic, have been many times and staff always remember us and welcome us with hugs and kisses. Any problems get sorted quickly, food varies but always can find something as caters for so many nationalities.very friendly hotel and meet same people going back year after year. Views fantastic, love the area, nice cake shop in los gigantes via short cut through crab island, spa area and gym very good. Have booked next visit. Can't wait!!


    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Clare, We very much appreciate your comments regarding your stay at the Barcelo Santiago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marta Chincho Gonzalez Guest Experience Manager

    EVALUATION

    Round Indicators

    • november 15 2017
    • Staffordshire
    • Couples

    Janet T

    “Relaxing with great views”


    A very relaxing holiday in a fabulous location. Sea view from both the sun bed and the room balcony... bliss! Food is good. Plenty of selection, so you could always find something, even for fussy eaters. We wanted a relaxing week and we got it. Yes, the hotel is making renovations. One of the pools was closed for maintenance, they were replacing metal balconies to glass and the reception area toilets had the builders too, but it didn't affect greatly and was good to see they are making efforts to improve the hotel. Hotel not ideal for anyone with mobility issues, but for everyone else that wants a quiet week in an amazing location, with good food and service, it is ideal. We will return.


    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Janet, First of all we would like to thank you for spending a few minutes of your time, to write about your last stay in our hotel. Do not hesitate that all our team feels extremely happy that we managed to exceed your expectations and you had a wonderful stay in Barceló Santiago. It would be nice to see you here again. Kind regards, Marta Chincho Gonzalez Guest Experience Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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