Barceló Santiago Hotel Pool

Barceló Santiago

Texto: 38500 Hotel that forms a balcony over the ocean that offers the best views of La Gomera and the Los Gigantes cliffs. C/ La Hondura, 8 | 38683 Puerto Santiago (Tenerife)
+34 922 860 912 +34 922 861808
Barceló Santiago Texto: 38500 4 out of 5 based on 6176 ratings. 6176 user reviews.
Barceló Santiago reviewed by Deb L on . Barceló Santiago Just returned home from a weeks visit to this lovely hotel, our room wasn’t refurbished and was looking a little tired however it was perfectly adequate and the views out to sea were fabulous . The... Rating: 4
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Barceló Santiago

C/ La Hondura, 8   38683 Puerto Santiago (Tenerife)  


Places of Interest

43.4 km Tenerife–South Airport

200 m Puerto Santiago beach

9 km Abama Golf Course

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.0/5 Round Indicators
| 6194 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

42% Complete

2632

Very good

37% Complete

2298

Average

13% Complete

833

Poor

4% Complete

285

Very poor

2% Complete

146

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    Round Indicators
    Tomi61 Lanarkshire. 01/19/2018 Friends getaway

    “Fabulous return visit with friends”

    Once again we had a great break here - third time now We returned with a couple of friends and all had a great time All staff were extremely helpful - nothing ever too much trouble We took part in some of the organised daytime activities and enjoyed all of these Location is perfect for us - great views and near some facilities but quiet and relaxing when you want to do nothing but chill It is a bit hilly if you walk in either direction so may put off some people Accommodation was comfortable and kept very clean and tidy Food varied - always hot and freshly topped up in buffet style You can see there is continual work to refurbish and maintain the facilities throughout Great value - we will be back again soon
    Round Indicators
    steve h Harrogate. 01/18/2018 Couples

    “Friendly staff,bit frayed round the edges”

    First room was over the loading bay and opposite 3 clubs and a disco, no sleep till 4.00 am. Asked for a change of room, second room ok with sea views and was nice and quiet. Rooms ok but would benefit from a refurb. Food good but could do with more variety, staff friendly and helpful. Didn't use pool or leisure facilities, but looked very good, plenty of sunbeds etc.

    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Steve, First of all, we want to thank you for sharing this comment and we greatly appreciate the time you spent to review your recent experience in our Barceló Santiago Hotel. We apologize if the noise from the street disturbed you but we have all the measures required to ensure that our rooms are completely soundproof. On the other hand, we are happy to know that our reception staff could change your room and you were able to continue enjoying your time with us. Again, thank you very much for your kind words about the personal and the services and we really hope we can receive you again very soon. Kind regards, Marta Chincho González Guest Experience Manager

    Round Indicators
    Flynn64 London, United Kingdom. 01/17/2018 Couples

    “A well run hotel in a lovely location”

    We stayed in a double room with sea view on the fifth floor (532) and the view was beautiful. As mentioned in previous reviews, the hotel is being refurbished and our room hadn't yet been done, but it was spacious, very clean, the bed was comfortable, the shower was powerful, bath towels were a generous size, and toiletries were replenished every day. There was some work going on around the pool area, but it really didn't cause a problem. All of the staff - in reception, waiters in the restaurant and bars, and the maid who cleaned our room- were polite, cheerful and efficient. We stayed on an all-inclusive basis, and thought it was good value: there was always plenty of choice at each meal and we particularly liked the varied salads and the freshly cooked meat and fish which were available every day for lunch and dinner. We enjoyed eating lunch outside, and having drinks at lunch and in the evening in the pool bar- great sea views. Drinks on AI were fine- local wines and beers. With regard to spirits, the first whisky I ordered wasn't great but after that I asked for J&B, which cost no more. The views from the hotel are wonderful and two other resorts (Los Gigantes and Playa la Arena) are within walking distance, but the walks would be a challenge for anyone with mobility issues.

    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Santiago. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guest’s overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are very happy to know that you leave with beautiful vacation memories and we hope we can receive you again soon. Kind regards, Marta Chincho González. Guest Experience Manager.

    Round Indicators
    flightlevel2017 London, United Kingdom. 01/16/2018 Couples

    “Another relaxing and enjoyable holiday”

    From the moment we arrived to the moment we left ALL the staff were extremely friendly and helpful. First class service. The room was very clean and comfortable with superb views towards La Gomera. Clean towels each day. Plenty of hot water and toiletries were replenished daily. Really appreciated having a double sofa to relax on and enjoy the view. Balcony had chairs and foot rests. The food was excellent, well presented and a wide variety. Restaurant can be rather crowded at busy times. Always plenty of food. Drinks with meals were of good quality. Service in the pool bar was superb. We really enjoyed spending time here in the evening as it was so relaxing. Some of the evenings were cool, with a slight breeze so the staff turned on the portable heaters and lowered the see-through screens, creating a cosy atmosphere. The only disappointment here was the terrible background music. If you prefer to eat in the pool bar a separate menu is available throughout the day. The location is ideal for those who enjoy exploring the local area. The walk to Los Gigantes via the cliff-top footpath is very scenic and dramatic in places offering some amazing photographic opportunities. There is a god range of day time activity for those who prefer to stay in the hotel and relax by the pools. We enjoyed every day of our holiday and will return very soon.

    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, We are delighted to know that you had a wonderful stay with us at Barceló Santiago. Is a great motivation for the whole team to know that our guest feel comfortable and we thank you very much for leaving these wonderful comments on Tripadvisor. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once more we, thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Marta Chincho González. Guest Experience Manager

    Round Indicators
    kdw31 London, United Kingdom. 01/16/2018 Friends getaway

    “Good value for money”

    Clean hotel but rooms beginning to look tired Service very good at reception and served really quickly in the bars. Huge selection of food choices but needed to be hotter. meat always seemed dry and over cooked Didn’t think entertainment was that good Slipped and fell on pool tiles which are lethal when even slightly wet. This definitely needs to be addressed. Not all rooms get sun on the balconies Overall thought it was really good value for money.

    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Santiago. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Firstly, we want to thank you for the advice on the safety around the swimming pool and we will make sure that are passed to our technical service. Anyway, we would like to inform you that our floor is treated with anti-slip products to assure our guest’s safety. On the other hand, we would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Marta Chincho González Guest Experience Manager

    EVALUATION

    Round Indicators

    • january 19 2018
    • Lanarkshire
    • Friends getaway

    Tomi61

    “Fabulous return visit with friends”


    Once again we had a great break here - third time now We returned with a couple of friends and all had a great time All staff were extremely helpful - nothing ever too much trouble We took part in some of the organised daytime activities and enjoyed all of these Location is perfect for us - great views and near some facilities but quiet and relaxing when you want to do nothing but chill It is a bit hilly if you walk in either direction so may put off some people Accommodation was comfortable and kept very clean and tidy Food varied - always hot and freshly topped up in buffet style You can see there is continual work to refurbish and maintain the facilities throughout Great value - we will be back again soon


    EVALUATION

    Round Indicators

    • january 18 2018
    • Harrogate
    • Couples

    steve h

    “Friendly staff,bit frayed round the edges”


    First room was over the loading bay and opposite 3 clubs and a disco, no sleep till 4.00 am. Asked for a change of room, second room ok with sea views and was nice and quiet. Rooms ok but would benefit from a refurb. Food good but could do with more variety, staff friendly and helpful. Didn't use pool or leisure facilities, but looked very good, plenty of sunbeds etc.


    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Steve, First of all, we want to thank you for sharing this comment and we greatly appreciate the time you spent to review your recent experience in our Barceló Santiago Hotel. We apologize if the noise from the street disturbed you but we have all the measures required to ensure that our rooms are completely soundproof. On the other hand, we are happy to know that our reception staff could change your room and you were able to continue enjoying your time with us. Again, thank you very much for your kind words about the personal and the services and we really hope we can receive you again very soon. Kind regards, Marta Chincho González Guest Experience Manager

    EVALUATION

    Round Indicators

    • january 17 2018
    • London, United Kingdom
    • Couples

    Flynn64

    “A well run hotel in a lovely location”


    We stayed in a double room with sea view on the fifth floor (532) and the view was beautiful. As mentioned in previous reviews, the hotel is being refurbished and our room hadn't yet been done, but it was spacious, very clean, the bed was comfortable, the shower was powerful, bath towels were a generous size, and toiletries were replenished every day. There was some work going on around the pool area, but it really didn't cause a problem. All of the staff - in reception, waiters in the restaurant and bars, and the maid who cleaned our room- were polite, cheerful and efficient. We stayed on an all-inclusive basis, and thought it was good value: there was always plenty of choice at each meal and we particularly liked the varied salads and the freshly cooked meat and fish which were available every day for lunch and dinner. We enjoyed eating lunch outside, and having drinks at lunch and in the evening in the pool bar- great sea views. Drinks on AI were fine- local wines and beers. With regard to spirits, the first whisky I ordered wasn't great but after that I asked for J&B, which cost no more. The views from the hotel are wonderful and two other resorts (Los Gigantes and Playa la Arena) are within walking distance, but the walks would be a challenge for anyone with mobility issues.


    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Santiago. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guest’s overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are very happy to know that you leave with beautiful vacation memories and we hope we can receive you again soon. Kind regards, Marta Chincho González. Guest Experience Manager.

    EVALUATION

    Round Indicators

    • january 16 2018
    • London, United Kingdom
    • Couples

    flightlevel2017

    “Another relaxing and enjoyable holiday”


    From the moment we arrived to the moment we left ALL the staff were extremely friendly and helpful. First class service. The room was very clean and comfortable with superb views towards La Gomera. Clean towels each day. Plenty of hot water and toiletries were replenished daily. Really appreciated having a double sofa to relax on and enjoy the view. Balcony had chairs and foot rests. The food was excellent, well presented and a wide variety. Restaurant can be rather crowded at busy times. Always plenty of food. Drinks with meals were of good quality. Service in the pool bar was superb. We really enjoyed spending time here in the evening as it was so relaxing. Some of the evenings were cool, with a slight breeze so the staff turned on the portable heaters and lowered the see-through screens, creating a cosy atmosphere. The only disappointment here was the terrible background music. If you prefer to eat in the pool bar a separate menu is available throughout the day. The location is ideal for those who enjoy exploring the local area. The walk to Los Gigantes via the cliff-top footpath is very scenic and dramatic in places offering some amazing photographic opportunities. There is a god range of day time activity for those who prefer to stay in the hotel and relax by the pools. We enjoyed every day of our holiday and will return very soon.


    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, We are delighted to know that you had a wonderful stay with us at Barceló Santiago. Is a great motivation for the whole team to know that our guest feel comfortable and we thank you very much for leaving these wonderful comments on Tripadvisor. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once more we, thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Marta Chincho González. Guest Experience Manager

    EVALUATION

    Round Indicators

    • january 16 2018
    • London, United Kingdom
    • Friends getaway

    kdw31

    “Good value for money”


    Clean hotel but rooms beginning to look tired Service very good at reception and served really quickly in the bars. Huge selection of food choices but needed to be hotter. meat always seemed dry and over cooked Didn’t think entertainment was that good Slipped and fell on pool tiles which are lethal when even slightly wet. This definitely needs to be addressed. Not all rooms get sun on the balconies Overall thought it was really good value for money.


    santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Santiago. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Firstly, we want to thank you for the advice on the safety around the swimming pool and we will make sure that are passed to our technical service. Anyway, we would like to inform you that our floor is treated with anti-slip products to assure our guest’s safety. On the other hand, we would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Marta Chincho González Guest Experience Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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