Barceló Hotel Interiors  Castellana Norte

Occidental Castellana Norte

Texto: 33208 Modern and well-connected, this hotel is perfect for business meetings in the northern part of Madrid. Avenida de Manoteras, 20 | 28050 Madrid
+34 91 383 09 50 +34 913 830 982
Occidental Castellana Norte Texto: 33208 4.5 out of 5 based on 669 ratings. 669 user reviews.
Occidental Castellana Norte reviewed by Kate M on . Good hotel, weird location No idea why there's a hotel in this area, it's basically residential. View of the back of industrial units in the front is not very scenic. Bus 150 will take you to downtown Madrid. This is a... Rating: 4
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Occidental Castellana Norte

Avenida de Manoteras, 20   28050 Madrid  


Places of Interest

14 km Adolfo Suárez Madrid-Barajas Airport

160 m Bus 150 & Bus 174

500 m Virgen del Cortijo Metro Station

500 m Fuente de la Mora RENFE Station (7 mins to the airport)

Guest reviews.

There is no better expert than a traveller.

Occidental Castellana Norte

4.5/5 Round Indicators
| 699 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

342

Very good

41% Complete

290

Average

7% Complete

54

Poor

1% Complete

11

Very poor

0% Complete

2

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    Round Indicators
    U4981QPmichaelc Cupertino, United States. 06/23/2017 Business

    “Good place for business”

    This is a good, dependable hotel. The restaurant isn't great but the breakfast is acceptable. The staff is nice and if you have meetings/business in the north of Madrid it's about the only place around.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel. We are happy to read that you enjoyed your stay with us and especially the breakfast buffet. We look forward to serving you again in the future. Have a nice week, Félix López Pérez General manager

    Round Indicators
    Diageo Metro Manila, Philippines. 06/09/2017 Family

    “Value hotel”

    The hotel is far from the city center but will be good if you have business in Barajas. I think it is good value for money if you are ok to use public transport. The room was comfortable and breakfast choices were good.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear Diageo, Thank you for sharing your feedback on your recent holiday experience among us. We are delighted that you enjoyed your stay among us. We are very pleased to read that you did like the room we accommodated you in. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Félix López Pérez General manager

    Round Indicators
    Ditex144 05/29/2017 Couples

    “Last minute booking”

    We unexpectedly needed a hotel overnight in Madrid after our flight was cancelled. We found this hotel on TA and booked it from the airport. We took a taxi both ways so didn't see much of the neighborhood, although the hotel seemed to be in a more residential area. It appeared modern and clean with all necessary amenities. We ate dinner at the hotel restaurant, and also had the very acceptable breakfast buffet the next morning. Interesting complimentary appetizer of gulas at dinner!

    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
     Dear guest, It is a pleasure for us to read your nice comment. Thank you! We understand that after a flight has been cancelled, passengers may be annoyed. We are happy to know that you found in our hotel a room of your liking, as well as a tasty dinner and a complete breakfast buffet to face a new day at the airport. We hope your way back home was alright after your stay at Occidental Castellana Norte. Warm regards, Alain Lago Areitioaurtena Deputy Manager

    Round Indicators
    Ana María K 05/26/2017 Couples

    “P E R F E C T”

    Really really nice, very clean, bed so big and soft, reception the best. Train station and bus 5 minutes walking slow MAXIMUM. Maybe If you see hotel wall outside is not very "luxury" but inside on the bedrooms are so perfect, look like rich. TV with EVERY programmes from normal tv on my house, really happy to seem La que se avecina here! We don't eat in the hotel restaurant, we called pizza and we eat on the bedrooms. I am so happy to stay here, next holidays in Madrid I'll be back here.

    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
     Dear Ana Maria, We would like to send you a big thank you since the review is wonderful. We are happy to know that the effort has its reward. We really appreciate your kind words regarding cleanliness, confort, as well as our facilities and services. The team works hard to reach guest´s expectations, and it seems that we did it quite well in this case. We hope to accommodate you during your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager

    Round Indicators
    Gary S Los Angeles, California, United States. 05/22/2017 Couples

    “Pleasantly Surprised”

    Our first stop on a with a tour group that planned the 9 day trip through Spain. It took a little longer to get settled but I could imagine with 50 or so people ready to get their room at one time, after a long flight. But the hotel handled it well. It's off the beaten path and a few minutes from the square but all in all it was a nice place to stay. The food was generally good, our buffet for at least two days. The shower was roomy, bed comfy, noise level low. Small elevator but for the price I'd definitely stay here again. Staff was well managed, there to support you at all times.... I was happy. I know that there are pictures with cricked tile or what not but I personally think its the cost of doing business and once reported those things would have been taken care of.

    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
     Dear Gary, Thank you for giving us some feedback about your last stay at Occidental Castellana Norte. It is nice to read that our staff did their best to manage a masive check-in and they were always at your disposal. We appreciate the words regarding our gastronomy and facilities, since we work hard to offer a high-quality product. We hope to have the opportunity to welcome you back during your next trip to Spain. Warm regards, Alain Lago Areitioaurtena Deputy Manager

    EVALUATION

    Round Indicators

    • june 23 2017
    • Cupertino, United States
    • Business

    U4981QPmichaelc

    “Good place for business”


    This is a good, dependable hotel. The restaurant isn't great but the breakfast is acceptable. The staff is nice and if you have meetings/business in the north of Madrid it's about the only place around.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel. We are happy to read that you enjoyed your stay with us and especially the breakfast buffet. We look forward to serving you again in the future. Have a nice week, Félix López Pérez General manager

    EVALUATION

    Round Indicators

    • june 9 2017
    • Metro Manila, Philippines
    • Family

    Diageo

    “Value hotel”


    The hotel is far from the city center but will be good if you have business in Barajas. I think it is good value for money if you are ok to use public transport. The room was comfortable and breakfast choices were good.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear Diageo, Thank you for sharing your feedback on your recent holiday experience among us. We are delighted that you enjoyed your stay among us. We are very pleased to read that you did like the room we accommodated you in. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Félix López Pérez General manager

    EVALUATION

    Round Indicators

    • may 29 2017
    • Couples

    Ditex144

    “Last minute booking”


    We unexpectedly needed a hotel overnight in Madrid after our flight was cancelled. We found this hotel on TA and booked it from the airport. We took a taxi both ways so didn't see much of the neighborhood, although the hotel seemed to be in a more residential area. It appeared modern and clean with all necessary amenities. We ate dinner at the hotel restaurant, and also had the very acceptable breakfast buffet the next morning. Interesting complimentary appetizer of gulas at dinner!


    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
    Dear guest, It is a pleasure for us to read your nice comment. Thank you! We understand that after a flight has been cancelled, passengers may be annoyed. We are happy to know that you found in our hotel a room of your liking, as well as a tasty dinner and a complete breakfast buffet to face a new day at the airport. We hope your way back home was alright after your stay at Occidental Castellana Norte. Warm regards, Alain Lago Areitioaurtena Deputy Manager

    EVALUATION

    Round Indicators

    • may 26 2017
    • Couples

    Ana María K

    “P E R F E C T”


    Really really nice, very clean, bed so big and soft, reception the best. Train station and bus 5 minutes walking slow MAXIMUM. Maybe If you see hotel wall outside is not very "luxury" but inside on the bedrooms are so perfect, look like rich. TV with EVERY programmes from normal tv on my house, really happy to seem La que se avecina here! We don't eat in the hotel restaurant, we called pizza and we eat on the bedrooms. I am so happy to stay here, next holidays in Madrid I'll be back here.


    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
    Dear Ana Maria, We would like to send you a big thank you since the review is wonderful. We are happy to know that the effort has its reward. We really appreciate your kind words regarding cleanliness, confort, as well as our facilities and services. The team works hard to reach guest´s expectations, and it seems that we did it quite well in this case. We hope to accommodate you during your next trip to Madrid. Warm regards, Alain Lago Areitioaurtena Deputy Manager

    EVALUATION

    Round Indicators

    • may 22 2017
    • Los Angeles, California, United States
    • Couples

    Gary S

    “Pleasantly Surprised”


    Our first stop on a with a tour group that planned the 9 day trip through Spain. It took a little longer to get settled but I could imagine with 50 or so people ready to get their room at one time, after a long flight. But the hotel handled it well. It's off the beaten path and a few minutes from the square but all in all it was a nice place to stay. The food was generally good, our buffet for at least two days. The shower was roomy, bed comfy, noise level low. Small elevator but for the price I'd definitely stay here again. Staff was well managed, there to support you at all times.... I was happy. I know that there are pictures with cricked tile or what not but I personally think its the cost of doing business and once reported those things would have been taken care of.


    Félix L, Deputy Manager at Occidental Castellana Norte, responded to this review
    Dear Gary, Thank you for giving us some feedback about your last stay at Occidental Castellana Norte. It is nice to read that our staff did their best to manage a masive check-in and they were always at your disposal. We appreciate the words regarding our gastronomy and facilities, since we work hard to offer a high-quality product. We hope to have the opportunity to welcome you back during your next trip to Spain. Warm regards, Alain Lago Areitioaurtena Deputy Manager

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