Barceló Torre Arias  Hotel Interiors

Occidental Madrid Este

Texto: 45266 In a strategic location in Madrid, this state-of-the-art hotel is designed for relaxation and business. C/ Julian Camarillo, 19-21 | 28037 Madrid
+34 91 387 94 00 +34 91 3879 401
Occidental Madrid Este Texto: 45266 4 out of 5 based on 578 ratings. 578 user reviews.
Occidental Madrid Este reviewed by Do v on . Just another stay in Madrid Surprisingly the Barcelo changed name. But not really sure what that means. Anyway, still a comfortable modern place to stay, well priced. Very convenient as a business hotel. The only material... Rating: 4
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Occidental Madrid Este

C/ Julian Camarillo, 19-21   28037 Madrid  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

9 km IFEMA Exhibition Centre

7 km El Prado & Thyssen & Reina Sofía Museums

9 km Olivar de la Hinojosa Golf Course

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Madrid Este

4.0/5 Round Indicators
| 578 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

42% Complete

244

Very good

44% Complete

260

Average

8% Complete

49

Poor

2% Complete

17

Very poor

1% Complete

8

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    Round Indicators
    Do v 02/14/2017 Business

    “Just another stay in Madrid”

    Surprisingly the Barcelo changed name. But not really sure what that means. Anyway, still a comfortable modern place to stay, well priced. Very convenient as a business hotel. The only material difference seems to be that there are no more umbrellas to borrow.

    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
     Dear guest, Thank you for your review about your last stay among us. Let me inform you that Barceló Hotel Group has done a multi-brand strategy. From now on, Royal Hideaway will cluster our luxury hotels and resorts, Barceló Hotels & Resorts groups experience-hotel in exclusive destinations, while Allegro are easy and fun hotels. Lastly, Occidental Hotels & Resorts cluster comfortable and efficient hotels focusing on the needs of the guest. Oue standards will vary a bit, but our soul will remain the same. Once again I appreciate you comments, and I hope to have the opportunity to welcome you back soon. Warm regards, Alain Lago Areitiourtena Deputy Manager #InviernoEnMadrid

    Round Indicators
    kunzd2017 Berlin, Germany. 02/11/2017 Business

    “Great service”

    Service was very good .5 Stars ***** Since the check in was a confusion with the room, the stay was very pleasant. The service in the hotel is very good. Will recommend the hotel gladly. Will continue their hotel to pretend.

    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
     Dear guest, I would like to thank you for your kind words about your last stay at Occidental Madrid Este Hotel. It is always a pleasure to read that your experience among us has been so pleasant. We really appreciate your top rating and your comments about our service. The staff tries its best to give a stunning service, and as I read in your review, they achieve the goal. I apologize if there was a little confusion at check-in, I will ask our Front Desk colleagues. Once again, we appreciate your words, and we hope to hve the opportunity to serve you again. Best regards, Alain Lago Areitioaurtena Deputy Manager #InviernoEnMadrid

    Round Indicators
    Joanna H 01/25/2017 Business

    “Smart business hotel”

    I stay here regularly for work. The location is far from the centre but otherwise the hotel is clean and smart. The pressure of the showers is excellent!!! There is a decent gym. The staff are also pleasant and professional. Good value for money.

    Félix L, Director General at Occidental Madrid Este, responded to this review
     Dear Joanna H, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are also very pleased to read your complete satisfaction with the comfort of the room, the gym and, of course, the staff. Their friendliness and helpfulness being our hotels’ main strength. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Félix López Pérez General manager

    Round Indicators
    736pieters Aalter, Belgium. 01/21/2017 Business

    “Value for money!”

    Glorious breakfast! 10 minutes walk to the metro, which brings you straight to the city center. It was freezing cold outside, but inside the hotel it was comfortably warm. Rooms are perfect. A bit signs of wear, but ultra clean. Very helpful and friendly staff.

    Félix L, Director General at Occidental Madrid Este, responded to this review
     Good morning 736pieters, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Félix López Pérez General manager

    Round Indicators
    Dani F Santo André, São Paulo, Brazil. 12/05/2016 Business

    “Handy hotel for a business trip”

    Good business localization, good food during working hours and nice options for service room as well. Breakfast was ok. The hotel, however, really needs to have their AC fixed. It was showing in my panel as 18 degrees (celsius), but it was much higher than that. My business colleague complained about the same thing. We had to open the window of our rooms in order to better sleep.

    Félix L, Director General at Occidental Madrid Este, responded to this review
     Good morning Dani F, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Torre Arias hotel and are delighted to read that we were able to match your expectations. We are very sorry to read the disturbances caused by the air conditionning unit in your room and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our réception desk for anything we may do for you to fully enjoy your stay among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Yours truly, Félix López Pérez General manager

    EVALUATION

    Round Indicators

    • february 14 2017
    • Business

    Do v

    “Just another stay in Madrid”


    Surprisingly the Barcelo changed name. But not really sure what that means. Anyway, still a comfortable modern place to stay, well priced. Very convenient as a business hotel. The only material difference seems to be that there are no more umbrellas to borrow.


    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
    Dear guest, Thank you for your review about your last stay among us. Let me inform you that Barceló Hotel Group has done a multi-brand strategy. From now on, Royal Hideaway will cluster our luxury hotels and resorts, Barceló Hotels & Resorts groups experience-hotel in exclusive destinations, while Allegro are easy and fun hotels. Lastly, Occidental Hotels & Resorts cluster comfortable and efficient hotels focusing on the needs of the guest. Oue standards will vary a bit, but our soul will remain the same. Once again I appreciate you comments, and I hope to have the opportunity to welcome you back soon. Warm regards, Alain Lago Areitiourtena Deputy Manager #InviernoEnMadrid

    EVALUATION

    Round Indicators

    • february 11 2017
    • Berlin, Germany
    • Business

    kunzd2017

    “Great service”


    Service was very good .5 Stars ***** Since the check in was a confusion with the room, the stay was very pleasant. The service in the hotel is very good. Will recommend the hotel gladly. Will continue their hotel to pretend.


    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
    Dear guest, I would like to thank you for your kind words about your last stay at Occidental Madrid Este Hotel. It is always a pleasure to read that your experience among us has been so pleasant. We really appreciate your top rating and your comments about our service. The staff tries its best to give a stunning service, and as I read in your review, they achieve the goal. I apologize if there was a little confusion at check-in, I will ask our Front Desk colleagues. Once again, we appreciate your words, and we hope to hve the opportunity to serve you again. Best regards, Alain Lago Areitioaurtena Deputy Manager #InviernoEnMadrid

    EVALUATION

    Round Indicators

    • january 25 2017
    • Business

    Joanna H

    “Smart business hotel”


    I stay here regularly for work. The location is far from the centre but otherwise the hotel is clean and smart. The pressure of the showers is excellent!!! There is a decent gym. The staff are also pleasant and professional. Good value for money.


    Félix L, Director General at Occidental Madrid Este, responded to this review
    Dear Joanna H, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are also very pleased to read your complete satisfaction with the comfort of the room, the gym and, of course, the staff. Their friendliness and helpfulness being our hotels’ main strength. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Félix López Pérez General manager

    EVALUATION

    Round Indicators

    • january 21 2017
    • Aalter, Belgium
    • Business

    736pieters

    “Value for money!”


    Glorious breakfast! 10 minutes walk to the metro, which brings you straight to the city center. It was freezing cold outside, but inside the hotel it was comfortably warm. Rooms are perfect. A bit signs of wear, but ultra clean. Very helpful and friendly staff.


    Félix L, Director General at Occidental Madrid Este, responded to this review
    Good morning 736pieters, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Félix López Pérez General manager

    EVALUATION

    Round Indicators

    • december 5 2016
    • Santo André, São Paulo, Brazil
    • Business

    Dani F

    “Handy hotel for a business trip”


    Good business localization, good food during working hours and nice options for service room as well. Breakfast was ok. The hotel, however, really needs to have their AC fixed. It was showing in my panel as 18 degrees (celsius), but it was much higher than that. My business colleague complained about the same thing. We had to open the window of our rooms in order to better sleep.


    Félix L, Director General at Occidental Madrid Este, responded to this review
    Good morning Dani F, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Torre Arias hotel and are delighted to read that we were able to match your expectations. We are very sorry to read the disturbances caused by the air conditionning unit in your room and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our réception desk for anything we may do for you to fully enjoy your stay among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Yours truly, Félix López Pérez General manager

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