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Vistas del hotel Occidental Tamarindo
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Map and location

Playa Langosta   50309 Guanacaste, Tamarindo ,   Costa rica  


Points of Interest

43 mi Daniel Oduber Quirós International Airport

711 yards Langosta Beach

10 mi Hacienda Pinilla Golf Club

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

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Occidental Tamarindo

4.0/5 Round Indicators
| 3648 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

41% Complete

1509

Very good

29% Complete

1080

Average

16% Complete

590

Poor

6% Complete

246

Very poor

6% Complete

224

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    Round Indicators
    SammyKateSC 12/13/2019

    “Nice and well kept, right on the beach, but too loud for me at times...”

    I suppose I should have known since it was all inclusive and I will say right up front it was VERY, very clean, well kept/ well maintained (beautiful walking paths decorated for the holidays), but we were located right next to the pools and the entertainment was overly loud at times and catering to the people taking advantage of the inclusive drinks package. However, coffee was great, food was fine/as expected. The staff was incredibly nice and we enjoyed the pool and being right on the beach for sure!
    Round Indicators
    bneedh919461 12/12/2019 Solo travel

    “Holiday”

    This was to be a peaceful and enjoyable end to my two week tour of Costa Rica. Unfortunately, this hotel was the opposite. Thank God the beach was just a few steps away and I could go further along the beach to get away from all the loud music played pretty much constantly. Reception was very patronising and up themselves. Other staff worked hard but weren't happy, no job satisfaction here.

    GrandTour30419938304, Director General at Occidental Tamarindo, responded to this review
     Good afternoon! Thank you for sharing a review of Occidental Tamarindo. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention regards, Martin Guerrero Managing Director Occidental Tamarindo

    Round Indicators
    Amara N Gombe, Nigeria. 12/10/2019 Friends getaway

    “Wow....interesting”

    The right word here is wow.You have good value for your money. Relaxing. Friendly and excellent staff members.Tasteful drinks. Food at the buffet is natural.The resort is 20 minutes walk to town. Reasonable fitness center (needs more attention and longer hours

    GrandTour30419938304, Gerente at Occidental Tamarindo, responded to this review
     Good afternoon, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occcidental Tamarindo hotel and are delighted to read that we were able to match your holiday expectations. Cheers, Martin Guerrero Managing Director Occidental Tamarindo

    Round Indicators
    fnasci694648 12/08/2019 Couples

    “Expected more for a 5-star hotel...”

    The location is really great, right in Langosta's beach with direct access from the hotel. I expected more from the buffet restaurant. Repetitive food with very little choice on the available food. The only grilled meat available for 4 days in a row was pork, total lack of squeezed natural juices, which is a shame in Costa Rica. 12$ a day for WiFi access is a total joke, why would they rip off customers like that? The evening shows were nice, congrats for the dancing team.

    GrandTour30419938304, Gerente at Occidental Tamarindo, responded to this review
     Good Morning! Although we sincerely regret your disappointment with your stay in our Occidental Tamarindo, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. regards, Martin Guerrero Managing Director Occidental Tamarindo

    Round Indicators
    Cheryl S 12/08/2019 Couples

    “nice stay”

    This is a small resort with only one pool. You can take the city bus right into twon for shopping, wifi is not free, with all inclusive this should definately be included, The DJ sjpuld have some english, possibly the band should have some different music at each session

    GrandTour30419938304, Gerente at Occidental Tamarindo, responded to this review
     Good morning Cheryl! Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Tamarindo.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. regards, Martin Guerrero Managing Director Occidental Tamarindo

    EVALUATION

    Round Indicators

    • december 13 2019

    SammyKateSC

    “Nice and well kept, right on the beach, but too loud for me at times...”


    I suppose I should have known since it was all inclusive and I will say right up front it was VERY, very clean, well kept/ well maintained (beautiful walking paths decorated for the holidays), but we were located right next to the pools and the entertainment was overly loud at times and catering to the people taking advantage of the inclusive drinks package. However, coffee was great, food was fine/as expected. The staff was incredibly nice and we enjoyed the pool and being right on the beach for sure!


    EVALUATION

    Round Indicators

    • december 12 2019
    • Solo travel

    bneedh919461

    “Holiday”


    This was to be a peaceful and enjoyable end to my two week tour of Costa Rica. Unfortunately, this hotel was the opposite. Thank God the beach was just a few steps away and I could go further along the beach to get away from all the loud music played pretty much constantly. Reception was very patronising and up themselves. Other staff worked hard but weren't happy, no job satisfaction here.


    GrandTour30419938304, Director General at Occidental Tamarindo, responded to this review
    Good afternoon! Thank you for sharing a review of Occidental Tamarindo. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention regards, Martin Guerrero Managing Director Occidental Tamarindo

    EVALUATION

    Round Indicators

    • december 10 2019
    • Gombe, Nigeria
    • Friends getaway

    Amara N

    “Wow....interesting”


    The right word here is wow.You have good value for your money. Relaxing. Friendly and excellent staff members.Tasteful drinks. Food at the buffet is natural.The resort is 20 minutes walk to town. Reasonable fitness center (needs more attention and longer hours


    GrandTour30419938304, Gerente at Occidental Tamarindo, responded to this review
     Good afternoon, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occcidental Tamarindo hotel and are delighted to read that we were able to match your holiday expectations. Cheers, Martin Guerrero Managing Director Occidental Tamarindo

    EVALUATION

    Round Indicators

    • december 8 2019
    • Couples

    fnasci694648

    “Expected more for a 5-star hotel...”


    The location is really great, right in Langosta's beach with direct access from the hotel. I expected more from the buffet restaurant. Repetitive food with very little choice on the available food. The only grilled meat available for 4 days in a row was pork, total lack of squeezed natural juices, which is a shame in Costa Rica. 12$ a day for WiFi access is a total joke, why would they rip off customers like that? The evening shows were nice, congrats for the dancing team.


    GrandTour30419938304, Gerente at Occidental Tamarindo, responded to this review
     Good Morning! Although we sincerely regret your disappointment with your stay in our Occidental Tamarindo, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. regards, Martin Guerrero Managing Director Occidental Tamarindo

    EVALUATION

    Round Indicators

    • december 8 2019
    • Couples

    Cheryl S

    “nice stay”


    This is a small resort with only one pool. You can take the city bus right into twon for shopping, wifi is not free, with all inclusive this should definately be included, The DJ sjpuld have some english, possibly the band should have some different music at each session


    GrandTour30419938304, Gerente at Occidental Tamarindo, responded to this review
    Good morning Cheryl! Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Tamarindo.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. regards, Martin Guerrero Managing Director Occidental Tamarindo

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