Swimming pool at the Occidental Tamarindo hotel
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Occidental Tamarindo

Playa Langosta   50309 Guanacaste, Tamarindo ,   Costa rica  


Points of Interest

43 mi Daniel Oduber Quirós International Airport

711 yards Langosta Beach

10 mi Hacienda Pinilla Golf Club

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Guest reviews.

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Occidental Tamarindo

4.0/5 Round Indicators
| 2801 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

44% Complete

1260

Very good

30% Complete

847

Average

14% Complete

417

Poor

5% Complete

142

Very poor

4% Complete

135

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    Round Indicators
    mrsphill40 Evergreen Park, Illinois. 05/25/2018 Couples

    “Ty and Yolanda”

    I love this resort the beach was awesome , the food was delicious, I loved everything about this resort even the inguiana family. ❤️ it. great entertainment great place for kids family oriented. Beautiful scenery just an awesome place to stay can’t wait to go back . Loved everrhong about it loved loved loved it.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear mrsphill40: We are so happy after reading this fantastic review, certainly it encourages us to keep working very hard to provide you with the best holidays in Costa Rica. Thank you again, it means a lot for us our clients share their incredible experience in TripAdvisor. Looking forward to welcome all of you again, Alvaro Fontenla General Manager Occidental Manager

    Round Indicators
    ITSLINC 05/25/2018 Solo travel

    “Excellent value, comfort, service and location.”

    This was my 1st time visiting Tamarindo and decided to book 2 days "All-Inclusive" @ the Occidental. I was warmly greeted @ the front desk and made to feel welcomed and relaxed within minutes of arrival and during my entire, extended stay. My 2nd floor room was big, clean, comfortably furnished and had a balcony and Mini-Bar / refrigerator. My room was a short walk to the pool, bar, restaurant and beach. Drinks at the bar were cold and strong. Food was plentiful with a good variety of typical breakfast items such as fresh fruits, omeletes made to order, Gallo-Pinto / Rice and Beans, meats and fruit juices. I did not try the onsite restaurant that requires reservations. I found the restaurant next to the pool under the lobby to be more than enough to keep me well fed and happy. The beach area is well maintained. A small river is immediately off to the left of the beach area. The river is clean and a fun place to relax @ low tide. The sand is not the typical, dark, Volcanic sand which I have experienced around most of Costa Rica. But it still gets very hot after 9:00 A.M. so don't forget water shoes or sandals. There are many well-shaded lounge chairs available at the pool as well as on the beach. I found a troop of about 12 Howler Monkeys 5 minutes down the beach. There were also a few Baby Howlers in the group being hauled around by their mom's. That was a fun discovery during my morning fishing excursion down the beach. Downtown Tamarindo is a short, 5 minute drive from the resort. A shuttle or cab ride cost's approximately $5 U.S. each way. There are many small restaurants, bars, gift shops and tour / excursions available down town. I enjoyed my initial 2 days so much that I decided to stay an extra day @ the Occidental. Was very happy with my choice to stay @ this resort. I'm not usually the "All Inclusive Resort" kind of traveler. But, I must say the staff does a Great Job. Including Security , Bellhops, Bartenders, Wait Staff, Chef's and especially the Front Desk Staff. Thank You All and I'm looking forward to coming back again ! Sincerely, John

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear ITSLINC: Great review of yours! I will definitely forward it to all my crew who will be certainly delighted. Do not hesitate to contact us for whatever you may need. Thank you very much for your time, I look forward to welcome you again very soon. Have a nice weekend, Alvaro Fontenla. General Manager.

    Round Indicators
    Mike F Newark, Delaware. 05/24/2018 Friends getaway

    “Hotel is getting old, needs renovation & better food”

    I stayed here with a friend for 3 nights, in May, it was part of a package deal we bought. We expected it to be great, since it's a barcelo, supposedly 4 star, but it was disappointing - maybe 3 stars. The location is good, right on the beach, but the road coming to the hotel is a bit rough - dirt & gravel. The gardens & grounds are very nicely landscaped, the pool is large, nice, but the hot tub section wasn't hot, & the mens bathroom was dirty. The beach bar is nice, there are many lounge chairs are available on the beach to relax in, under the trees. Unfortunately the beach is a bit rocky & the ocean is very rough, can't really swim, more appropriate for surfers. nice for walking though. Lots of seashells. The food in the restaurant wasnt that great. Sometimes the meats were VERY Salty. Like someone dumped an entire salt shaker into it; usually the food in general was bland & not very flavorful. Not much selection either. The fruit & coffee was good though. Egg dishes were bland, & there was no ketchup or salad dressing anywhere. With only 1 restuarant you had no other option unless you wanted to go into town. Our room was spacious but run down. the patio door was very hard to open, and the glass door lost it's seal so it was all fogged up - couldnt see thru it. The furniture was scratched / nicked, old & beat up; not a lot of storage. the tub was really only a soaker tub, it had no jets, the floor of the tub was shaky, & the tile around it was patched poorly - like you could fall through. It was nice to have a tv, and coffee maker, but we didnt have any coffee refill cups for 2 days. we had a balcony, and many of the tiles on the roof near our balcony were loose and not even attached to the roof. you could lift them off by hand. I'd hate to see what happens when they get a bad storm. Another annoyance was having to pay $13 for wifi for 3 days. Seriously ? All the previous hotels i've been in, even a cheap motel type place, give that to you free. And the Wifi was weak & slow - and not available in the room. The staff at the hotel were very friendly and helpful however, but it's apparent that a lot of maintenance & renovation needs to be done.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear Mike F: Thank you very much for the time you have spent to put all your experience together. Needless to say, we are highly disappointed to hear that your stay was far from what you would expect from a Barceló Hotel. Would you perhaps have some time to get back to us directly on tamarindo.dir@occidentalhotels.com so we can look into detail on your staying and discuss your comments further? It is only with feedback like yours, we can improve our services and place our property as the best All Inclusive in Costa Rica. Thank you for staying with us and kind regards, Alvaro Fontenla General Manager Occidental Tamarindo

    Round Indicators
    lwalkush Hatley, Wisconsin. 05/24/2018 Family

    “Excellent time had by all”

    Great family vacation....we had a fantastic time. The resort is located close to shopping and excursions. There are always things going on throughout the day and night at this resort. The beach is great and not crowded. Great for surfing or just beachcombing.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear lwalkush: We are so happy after reading this fantastic review, certainly it encourages us to keep working very hard to provide you with the best holidays in Costa Rica. Thank you again, it means a lot for us our clients share their incredible experience in TripAdvisor. Looking forward to welcome all of you again, Alvaro Fontenla General Manager Occidental Manager

    Round Indicators
    cptkjones Arvada, Colorado. 05/23/2018 Couples

    “Great Stay”

    Loved the hotel, staff was friendly, beach access was perfect. Had a great time! Bar near pool could use a little more staff at times as the lines got long during weekend hours. Also, it should stay open a little later for the night time guest who want to continue to drink without having to go to main lobby bar. Other than that, all was great!

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear cptkjones: I really appreciate this comment, it encourages us to keep working on this line to offer the best experience possible in Costa Rica. Please contact us for anything you need, we'll be awaiting for your next visit. Thank you very much for your time. Greetings from sunny Tamarindo. Alvaro Fontenla. General Manager. Occidental Tamarindo

    EVALUATION

    Round Indicators

    • may 25 2018
    • Evergreen Park, Illinois
    • Couples

    mrsphill40

    “Ty and Yolanda”


    I love this resort the beach was awesome , the food was delicious, I loved everything about this resort even the inguiana family. ❤️ it. great entertainment great place for kids family oriented. Beautiful scenery just an awesome place to stay can’t wait to go back . Loved everrhong about it loved loved loved it.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear mrsphill40: We are so happy after reading this fantastic review, certainly it encourages us to keep working very hard to provide you with the best holidays in Costa Rica. Thank you again, it means a lot for us our clients share their incredible experience in TripAdvisor. Looking forward to welcome all of you again, Alvaro Fontenla General Manager Occidental Manager

    EVALUATION

    Round Indicators

    • may 25 2018
    • Solo travel

    ITSLINC

    “Excellent value, comfort, service and location.”


    This was my 1st time visiting Tamarindo and decided to book 2 days "All-Inclusive" @ the Occidental. I was warmly greeted @ the front desk and made to feel welcomed and relaxed within minutes of arrival and during my entire, extended stay. My 2nd floor room was big, clean, comfortably furnished and had a balcony and Mini-Bar / refrigerator. My room was a short walk to the pool, bar, restaurant and beach. Drinks at the bar were cold and strong. Food was plentiful with a good variety of typical breakfast items such as fresh fruits, omeletes made to order, Gallo-Pinto / Rice and Beans, meats and fruit juices. I did not try the onsite restaurant that requires reservations. I found the restaurant next to the pool under the lobby to be more than enough to keep me well fed and happy. The beach area is well maintained. A small river is immediately off to the left of the beach area. The river is clean and a fun place to relax @ low tide. The sand is not the typical, dark, Volcanic sand which I have experienced around most of Costa Rica. But it still gets very hot after 9:00 A.M. so don't forget water shoes or sandals. There are many well-shaded lounge chairs available at the pool as well as on the beach. I found a troop of about 12 Howler Monkeys 5 minutes down the beach. There were also a few Baby Howlers in the group being hauled around by their mom's. That was a fun discovery during my morning fishing excursion down the beach. Downtown Tamarindo is a short, 5 minute drive from the resort. A shuttle or cab ride cost's approximately $5 U.S. each way. There are many small restaurants, bars, gift shops and tour / excursions available down town. I enjoyed my initial 2 days so much that I decided to stay an extra day @ the Occidental. Was very happy with my choice to stay @ this resort. I'm not usually the "All Inclusive Resort" kind of traveler. But, I must say the staff does a Great Job. Including Security , Bellhops, Bartenders, Wait Staff, Chef's and especially the Front Desk Staff. Thank You All and I'm looking forward to coming back again ! Sincerely, John


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear ITSLINC: Great review of yours! I will definitely forward it to all my crew who will be certainly delighted. Do not hesitate to contact us for whatever you may need. Thank you very much for your time, I look forward to welcome you again very soon. Have a nice weekend, Alvaro Fontenla. General Manager.

    EVALUATION

    Round Indicators

    • may 24 2018
    • Newark, Delaware
    • Friends getaway

    Mike F

    “Hotel is getting old, needs renovation & better food”


    I stayed here with a friend for 3 nights, in May, it was part of a package deal we bought. We expected it to be great, since it's a barcelo, supposedly 4 star, but it was disappointing - maybe 3 stars. The location is good, right on the beach, but the road coming to the hotel is a bit rough - dirt & gravel. The gardens & grounds are very nicely landscaped, the pool is large, nice, but the hot tub section wasn't hot, & the mens bathroom was dirty. The beach bar is nice, there are many lounge chairs are available on the beach to relax in, under the trees. Unfortunately the beach is a bit rocky & the ocean is very rough, can't really swim, more appropriate for surfers. nice for walking though. Lots of seashells. The food in the restaurant wasnt that great. Sometimes the meats were VERY Salty. Like someone dumped an entire salt shaker into it; usually the food in general was bland & not very flavorful. Not much selection either. The fruit & coffee was good though. Egg dishes were bland, & there was no ketchup or salad dressing anywhere. With only 1 restuarant you had no other option unless you wanted to go into town. Our room was spacious but run down. the patio door was very hard to open, and the glass door lost it's seal so it was all fogged up - couldnt see thru it. The furniture was scratched / nicked, old & beat up; not a lot of storage. the tub was really only a soaker tub, it had no jets, the floor of the tub was shaky, & the tile around it was patched poorly - like you could fall through. It was nice to have a tv, and coffee maker, but we didnt have any coffee refill cups for 2 days. we had a balcony, and many of the tiles on the roof near our balcony were loose and not even attached to the roof. you could lift them off by hand. I'd hate to see what happens when they get a bad storm. Another annoyance was having to pay $13 for wifi for 3 days. Seriously ? All the previous hotels i've been in, even a cheap motel type place, give that to you free. And the Wifi was weak & slow - and not available in the room. The staff at the hotel were very friendly and helpful however, but it's apparent that a lot of maintenance & renovation needs to be done.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear Mike F: Thank you very much for the time you have spent to put all your experience together. Needless to say, we are highly disappointed to hear that your stay was far from what you would expect from a Barceló Hotel. Would you perhaps have some time to get back to us directly on tamarindo.dir@occidentalhotels.com so we can look into detail on your staying and discuss your comments further? It is only with feedback like yours, we can improve our services and place our property as the best All Inclusive in Costa Rica. Thank you for staying with us and kind regards, Alvaro Fontenla General Manager Occidental Tamarindo

    EVALUATION

    Round Indicators

    • may 24 2018
    • Hatley, Wisconsin
    • Family

    lwalkush

    “Excellent time had by all”


    Great family vacation....we had a fantastic time. The resort is located close to shopping and excursions. There are always things going on throughout the day and night at this resort. The beach is great and not crowded. Great for surfing or just beachcombing.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear lwalkush: We are so happy after reading this fantastic review, certainly it encourages us to keep working very hard to provide you with the best holidays in Costa Rica. Thank you again, it means a lot for us our clients share their incredible experience in TripAdvisor. Looking forward to welcome all of you again, Alvaro Fontenla General Manager Occidental Manager

    EVALUATION

    Round Indicators

    • may 23 2018
    • Arvada, Colorado
    • Couples

    cptkjones

    “Great Stay”


    Loved the hotel, staff was friendly, beach access was perfect. Had a great time! Bar near pool could use a little more staff at times as the lines got long during weekend hours. Also, it should stay open a little later for the night time guest who want to continue to drink without having to go to main lobby bar. Other than that, all was great!


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear cptkjones: I really appreciate this comment, it encourages us to keep working on this line to offer the best experience possible in Costa Rica. Please contact us for anything you need, we'll be awaiting for your next visit. Thank you very much for your time. Greetings from sunny Tamarindo. Alvaro Fontenla. General Manager. Occidental Tamarindo

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