Hotel Beach  Occidental Grand Punta Cana Resort
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Map and location

Avenida España, S/N. Playa El Cortesito   23301 La Altagracia , Punta Cana   República Dominicana  


Points of Interest

15 mi Punta Cana International Airport

Right on the beach Beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Punta Cana

4.0/5 Round Indicators
| 4277 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

45% Complete

1965

Very good

25% Complete

1109

Average

12% Complete

540

Poor

7% Complete

329

Very poor

7% Complete

334

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    Round Indicators
    Lisa C Kingston, Canada. 03/25/2019 Family

    “Beautiful Stay in Paradise!”

    We stayed here for 10 nights with my husband and my son and his parents. We had a beautiful suite. The staff overall were very friendly. The pools and beach were beautiful. We loved the bartender at the First Club Beach Bar, Wilton was his name. He was super to deal with and very accommodating. My only complaint is the spring break students who stayed at the resort. Would love to see this property discourage booking large groups of students who are rude and constantly drunk. Overall we had a wonderful vacation.
    Round Indicators
    Escape37183133621 Repentigny, Canada. 03/25/2019 Couples

    “Vacation”

    Overall a nice vacation experience. The best experienceis realy the kindness and frendly attitude we received from the employees everywhere. But the reservation for (A la carte restaurants is difficult to obtain) but this beeing said, the food at the buffet was excellent.
    Round Indicators
    Nomad33246699947 Northport, New York. 03/24/2019 Friends getaway

    “Average”

    The service was not very good and the bartenders were very slow. Some bartenders would give you 2 drinks and then when you asked for another they would say no you have to wait. The drinks were watered down as well. The food was not good and my group was not able to get any reservations at the restaurants because they were all full. We were not told to make reservations prior to arriving. Other than that the resort was beautiful and the rooms were clean. Our experience was a good one but the food and drink aspect was not the best.

    ScarlettOPC, Social Media Manager at Occidental Punta Cana, responded to this review
     Dear Nomad33246699947 Thank you for sharing your experience with us. Although we are glad to know that you were pleased with some aspects of your stay with us, we would like you to know that we are constantly refreshing and renewing our installations to offer each and every one of our guests and excellent holiday experience, which is why we have taken note of your comments. Hopefully, you will consider staying with us in the future so we can prove to your our sincere commitment to guest satisfaction. I guarantee that we will do everything in our power to surpass your expectations. We reiterate our appreciation to you for choosing us as your holiday destination. It was truly a pleasure to serve you. Kind regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    Round Indicators
    Shridhar B Milton, Canada. 03/24/2019 Family

    “A fine resort with a few minor annoyances”

    I'd live to give 3.5 stars, but since I cannot I'm rounding it up to 4. Went with the family for a 1 week all inclusive stay. In summary, it's a perfectly fine resort with a few annoyances that I'll list below. None of them are deal-breakers, but knowing about them will help make an informed decision if your considering this property, or prepare you to deal with it appropriately if you've booked already. Good: - Clean and we'll maintained property, inclusive pools and the beaxh - The basic room we booked (called "Superior") was spacious, clean and comfortable - Wide variety of food with something for everyone; e.g., vegetarian, healthy etc - Friendly staff; servers, cleaning crew, bell boys etc - Entertainment team did a fine job, both during the day and in the evening - Multiple pools ranging from busy to quiet; deep to shallow - Decent beach with enough lounge chairs Not Good: - Long wait for check-in. Last thing a tired traveller needs after reaching the destination - A long wait for pretty much anything: have a quick question, want to book à la carté reservation. There is always a line up and one person serving taking his own sweet time - No free WiFi in this day and age. Very steep change if you want to purchase; $12/day/device; may be lesser if buying by the week, but steep nonetheless. And you've to stand in line to get it. - Pushy sales men hounding you to buy an upgrade, attend some promotion etc. Even if you plan to decline, it takes energy and wastes your vacation time. We said NO firmly before he can end the fake pleasantries and start his pitch. Had to repeat this exercise every day. - Food in general is decent but not spectacular. The quality can be better, especially at the a la carté restaurants. Same with the cocktails. - If you plan to turn in before 10:45 PM, the rooms near the theater will be noisy. You may want to get a room away from this area. - There is a convenience store on the property, but has a 4X markup on everything. Bring enough sunscreen, toilettes etc.
    Round Indicators
    laurengC2042XY Santo Domingo, Dominan Republic. 03/24/2019 Couples

    “Great resort”

    I love the property, the staff was very friendly, very good food with variaty, amazing beach, great pool, spacious room, super clean. I was there with my husband and we really enjoyed our stay, we will be back soon.

    ScarlettOPC, Social Media Manager at Occidental Punta Cana, responded to this review
     Dear LaurengC2042XY, Thank you for rating the quality of our holiday offering so highly. Needless to say, we are thrilled to hear that we were able to meet your expectations. We truly hope to have the opportunity to host you again in the future. It was our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    EVALUATION

    Round Indicators

    • march 25 2019
    • Kingston, Canada
    • Family

    Lisa C

    “Beautiful Stay in Paradise!”


    We stayed here for 10 nights with my husband and my son and his parents. We had a beautiful suite. The staff overall were very friendly. The pools and beach were beautiful. We loved the bartender at the First Club Beach Bar, Wilton was his name. He was super to deal with and very accommodating. My only complaint is the spring break students who stayed at the resort. Would love to see this property discourage booking large groups of students who are rude and constantly drunk. Overall we had a wonderful vacation.


    EVALUATION

    Round Indicators

    • march 25 2019
    • Repentigny, Canada
    • Couples

    Escape37183133621

    “Vacation”


    Overall a nice vacation experience. The best experienceis realy the kindness and frendly attitude we received from the employees everywhere. But the reservation for (A la carte restaurants is difficult to obtain) but this beeing said, the food at the buffet was excellent.


    EVALUATION

    Round Indicators

    • march 24 2019
    • Northport, New York
    • Friends getaway

    Nomad33246699947

    “Average”


    The service was not very good and the bartenders were very slow. Some bartenders would give you 2 drinks and then when you asked for another they would say no you have to wait. The drinks were watered down as well. The food was not good and my group was not able to get any reservations at the restaurants because they were all full. We were not told to make reservations prior to arriving. Other than that the resort was beautiful and the rooms were clean. Our experience was a good one but the food and drink aspect was not the best.


    ScarlettOPC, Social Media Manager at Occidental Punta Cana, responded to this review
    Dear Nomad33246699947 Thank you for sharing your experience with us. Although we are glad to know that you were pleased with some aspects of your stay with us, we would like you to know that we are constantly refreshing and renewing our installations to offer each and every one of our guests and excellent holiday experience, which is why we have taken note of your comments. Hopefully, you will consider staying with us in the future so we can prove to your our sincere commitment to guest satisfaction. I guarantee that we will do everything in our power to surpass your expectations. We reiterate our appreciation to you for choosing us as your holiday destination. It was truly a pleasure to serve you. Kind regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    EVALUATION

    Round Indicators

    • march 24 2019
    • Milton, Canada
    • Family

    Shridhar B

    “A fine resort with a few minor annoyances”


    I'd live to give 3.5 stars, but since I cannot I'm rounding it up to 4. Went with the family for a 1 week all inclusive stay. In summary, it's a perfectly fine resort with a few annoyances that I'll list below. None of them are deal-breakers, but knowing about them will help make an informed decision if your considering this property, or prepare you to deal with it appropriately if you've booked already. Good: - Clean and we'll maintained property, inclusive pools and the beaxh - The basic room we booked (called "Superior") was spacious, clean and comfortable - Wide variety of food with something for everyone; e.g., vegetarian, healthy etc - Friendly staff; servers, cleaning crew, bell boys etc - Entertainment team did a fine job, both during the day and in the evening - Multiple pools ranging from busy to quiet; deep to shallow - Decent beach with enough lounge chairs Not Good: - Long wait for check-in. Last thing a tired traveller needs after reaching the destination - A long wait for pretty much anything: have a quick question, want to book à la carté reservation. There is always a line up and one person serving taking his own sweet time - No free WiFi in this day and age. Very steep change if you want to purchase; $12/day/device; may be lesser if buying by the week, but steep nonetheless. And you've to stand in line to get it. - Pushy sales men hounding you to buy an upgrade, attend some promotion etc. Even if you plan to decline, it takes energy and wastes your vacation time. We said NO firmly before he can end the fake pleasantries and start his pitch. Had to repeat this exercise every day. - Food in general is decent but not spectacular. The quality can be better, especially at the a la carté restaurants. Same with the cocktails. - If you plan to turn in before 10:45 PM, the rooms near the theater will be noisy. You may want to get a room away from this area. - There is a convenience store on the property, but has a 4X markup on everything. Bring enough sunscreen, toilettes etc.


    EVALUATION

    Round Indicators

    • march 24 2019
    • Santo Domingo, Dominan Republic
    • Couples

    laurengC2042XY

    “Great resort”


    I love the property, the staff was very friendly, very good food with variaty, amazing beach, great pool, spacious room, super clean. I was there with my husband and we really enjoyed our stay, we will be back soon.


    ScarlettOPC, Social Media Manager at Occidental Punta Cana, responded to this review
    Dear LaurengC2042XY, Thank you for rating the quality of our holiday offering so highly. Needless to say, we are thrilled to hear that we were able to meet your expectations. We truly hope to have the opportunity to host you again in the future. It was our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

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